Mercure Tours Sud Hotel 4 stars

TripAdvisor rating 3.5/5 635 reviews
Mercure Tours Sud Hotel
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Indoor swimming pool, sauna, hammam and whirlpool bath

  • In the heart of the Châteaux de la Loire

  • Restaurant and bar at the hotel

  • Wooded park and lake near the hotel

  • Group fitness and Aquagym classes on weekdays

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Mercure Tours Sud Hotel

Allée Andre Malraux
Parc des Bretonnieres
37300
joue les tours
france

Tel: +330247531616

Fax: (+33)0247531400

Contact email

Check-in from 15h00

Check out up to 12h00

  • JOUE CENTRE :   30 ESPACE MALRAUX

  • JOUE LES TOURS :   31 BRETONNIERES

  • By plane

    ANGERS MARCE At 100km / 62.5 miles

  • By plane

    NANTES ATLANTIQUE At 190km / 118.75 miles

  • By plane

    PARIS ORLY At 220km / 137.5 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 250km / 156.25 miles

  • By plane

    TOURS ST SYMPHORIEN At 20km / 12.5 miles

  • By car

    A85 EXIT JOUE LES TOURS ESPACE M At 5.01km / 3.11 miles

  • By car

    JOUE LES TOURS - CHINON At 6km / 3.75 miles

  • By car

    JOUE LES TOURS CENTRE N°24 At 15km / 9.38 miles

  • By car

    TOURS CENTRE At 15km / 9.38 miles

  • By train

    ST PIERRE DES CORPS At 12km / 7.46 miles

GPS :47.353092, 0.644537

Our accommodations

Choose the room that meets your needs: Standard Room that accommodates up to three people or Superior Room with added comfort and room for up to four people.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Views: Park view, Patio *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Family Superior Room with 1 double bed and 2 single sofa beds

  • Max. number of persons: 4
  • Area: From 30
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Our restaurants and bars

LES BRETONNIERES

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Discover our Chef's cuisine at Les Bretonnières. Featuring fresh products, a rich and varied menu and daily specials that showcase seasonal products. Renovated in 2016. Terrace dining available in fine weather (animals not accepted)

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 1,000

  • Maximum capacity: 820 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Tours Sud Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,985 reviews

tripadvisor

TripAdvisor Rating 3.5/5

635 reviews

OK Hotel, bit remote location, great Breakfast

TripAdvisor rating 3.5/5

Holger S Business - 26/11/2019 TripAdvisor review

The Hotel is OK, the Location is a bit remote, but for the normal Business People at night time no Problem to cope wiht, you Need a car to get around. Breakfast is amazing. Staff is Overall OK Downside is the Course activity in the pool….. I've been in the jacuzi and asked by the Trainer of the Group in the mainpool not to turn on the bubble function due to noise would disturb the guests on the main pool Course. I wonder what is the priority of the Hotel here, the guests to enjoy the pool or the external Courses.....

good business Hotel

Customer review rating 4.2/5

S. Business - 21/10/2019 Confirmed reviews ALL

Stayed there multiple times.. it's a good Business Hotel.... surroudings pure nature……

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud COCHET General Manager

Depressing building

Customer review rating 4.2/5

Wouter V. D. Business - 07/10/2019 Confirmed reviews ALL

Stay was ok. Building is very cheap/old/depressing looking.

Dear M. VAN D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Sud. We are happy to read that your stay was fine but sorry that you didn't like the buildng. We would be happy to welcome again . Sincerely, Arnaud COCHET General Manager

Lovely stay

Customer review rating 4.2/5

Anne-marie H. Couples - 29/09/2019 Confirmed reviews ALL

Really nice stay at this hotel with added bonus of the pool, just what we needed after a long day of travelling. Room was excellent, helpful staff. Breakfast was average, good selection of choices, could be improved as hot food was lukewarm or cold. Would stay again.

Dear Mr H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Arnaud COCHET General Manager

Fantastic stay.

Customer review rating 4.2/5

Martin S. Couples - 23/09/2019 Confirmed reviews ALL

Excellent rooms, evening meal and breakfast.

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Arnaud COCHET General Manager

Great for dog owners.

TripAdvisor rating 3.5/5

simonbD5153UV Couples - 14/09/2019 TripAdvisor review

A basic Mercure hotel though the food has improved immensely. The rooms are the same, basic but comfortable but for the terrible chemical scent used when washing the bed linen. Why? Near the hotel is a lake bordered by a path which is great for walking the dog if you have one. The staff were very pleasant and friendly.

Dear Guests, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Enjoyed our stay as usual

Customer review rating 4.2/5

Peter B. Couples - 01/09/2019 Confirmed reviews ALL

We stayed 3 nights. Room comfortable. Breakfast fine. Prepayed for the evening meal. This was good quality but only choice of two starters and two main courses. Fortunately they changed on the second meal but I consider only two of each to be inadequate.

Dear PETER B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arnaud COCHET Directeur

Excellent

Customer review rating 4.2/5

G. Business - 30/08/2019 Confirmed reviews ALL

excellent

Monsieur, G., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Arnaud COCHET Directeur

Out of town base for Loire regional visit

Customer review rating 4.2/5

Kenny Couples - 27/08/2019 Confirmed reviews ALL

Room and service as expected for Mercure brand. However, this is the first time that my complimentary welcome drink voucher is valid for ONE person, not the usual two guests within my booking. Very strange, I thought. This is confirmed by the bar staff that served us.

Dear Mr L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding to the welcome drink, we apply the Accor policy to a drink offer for the loyalty card owner, as indicated on the voucher given on your arrival. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arnaud COCHET General Manager

Fourth or fifth stay at reliable hotel

Customer review rating 4.2/5

Email L. Families - 25/08/2019 Confirmed reviews ALL

Overnight stay en route to Dordogne

Dear Madam R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud COCHET Directeur

Good Hotel, nice amendeties

Customer review rating 4.2/5

S. Business - 13/08/2019 Confirmed reviews ALL

Hi, good hotel with good amendeties. Staff is friendly.. Watch out to get a room in the upper floors... the level -1 is not (yet) renovated......

Dear sir HOLGER S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Arnaud COCHET Directeur

Good facilities and large car park

Customer review rating 4.2/5

Anna G. Families - 12/08/2019 Confirmed reviews ALL

All was good with the exception of the pool area being extremely slippery and the air conditioning in the room not operating

Dear Mrs G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we try to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arnaud COCHET General Manager
Customer review rating 4.2/5

Anonymous Couples - 12/08/2019 Confirmed reviews ALL

Good room, clean and quiet. Was upgrated to Privilege room. Nice pool, jacuzzi and hammam.

Dear MR P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Arnaud COCHET General Manager

Very comfortable, all aspects of hotel

Customer review rating 4.2/5

Gary S. Business - 11/08/2019 Confirmed reviews ALL

Nice room, Nice staff, Nice ambiance, Nice Stay!

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Arnaud COCHET General Manager

Valeur sure

Customer review rating 4.2/5

Anonymous Families - 10/08/2019 Confirmed reviews ALL

Consistent quality and no surprises - important when travelling with kids

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud COCHET Directeur

ReturnVisit

Customer review rating 4.2/5

Denis R. Couples - 07/08/2019 Confirmed reviews ALL

As usual our stay was most pleasant. The food was excellent, the room was perfect & the staff most helpful.

Dear Mr R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Arnaud COCHET General Manager

Mr

Customer review rating 4.2/5

Mike W. Families - 23/07/2019 Confirmed reviews ALL

Our stay was great, but we had specifically booked this hotel as we were travelling with my wife's parents, and her father is a PMR. We called after making the booking, to confirm that we had a disabled access room. On arrival, we were told there was no record of this call and that we didn't have a disabled room! Fortunately the staff were able to correct the error.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Arnaud COCHET Directeur

Mercure Tours Sud

TripAdvisor rating 3.5/5

David W Family - 17/07/2019 TripAdvisor review

We were travelling on holiday with our dog. We choose Accor hotels because they are good value and dog friendly. It was a shock to find that our dog was not allowed to accompany us in the restaurant, for dinner or breakfast! This is the first time this has ever happened to us in France. We booked and paid for breakfast ahead of arrival, and nothing was said even though we put the dog on the booking. Nothing was said on check in, even though it was clear we were with a dog. It was embarrassing and inconvenient to be turned away when we turned up for our dinner, which we had reserved a table for. We did not have breakfast even though we had paid for it, as we were still angry about being refused entry for dinner. This hotel is in an ideal location for us, giving a break in the journey between the Dordogne and the northern ports. But obviously we will not be using it again. Our dog is a valued family member and, as I said above, we have never experienced this elsewhere in France. VERY disappointed!

Dear David W, Thank you for your comments regarding your stay at Mercure Tours sud. We are happy to welcome dogs in our hotel but not in our restaurant. We can understand your position. We took this decision after several complaints of guests without dogs that we can understanbd as well. Some guests leave their dogs in their bedroom during theit dinner or order a room service. We would be happy to welcome you again in our establishment. Best regards. Arnaud COCHET General manager

Stay near Tours

Customer review rating 4.2/5

Robyn Couples - 14/07/2019 Confirmed reviews ALL

Not far from town with free parking and great facilities. I certainly enjoyed the indoor pool and steam room at the hotel. The atrium glass roofed bar/sitting area was very comfortable and we enjoyed our dinner in the restaurant. The staff were very friendly and helpful which is great when we don’t speak French very well.

Dear sir H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud COCHET Directeur

Good for short stay.

TripAdvisor rating 3.5/5

Inspire52823969355 Couples - 13/07/2019 TripAdvisor review

Well presented hotel in quiet wooded location as well as being handy for main road. Excellent walks in woodland and around lake directly accessible from hotel. 5 minutes from park and ride into town centre. Comfortable room with food well up to the expected standard.

Dear Guests, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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