Mercure Tours Sud Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 4,175 reviews

ALLSAFE approved hotel

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Mercure Tours Sud Hotel
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+ 20 Services

Hotel extras

  • Indoor swimming pool, sauna, hammam and whirlpool bath

  • In the heart of the Châteaux de la Loire

  • Restaurant and bar at the hotel

  • Wooded park and lake near the hotel

  • Group fitness and Aquagym classes on weekdays

Hotel location

Mercure Tours Sud Hotel

Allée Andre Malraux
Parc des Bretonnieres
37300 joue les tours
france

Fax: (+33)0247531400

Check-in from 15h00

Check out up to 12h00

  • JOUE CENTRE:  30 ESPACE MALRAUX

  • JOUE LES TOURS:  31 BRETONNIERES

  • By plane

    ANGERS MARCE At 100km / 62.5 miles

  • By plane

    NANTES ATLANTIQUE At 190km / 118.75 miles

  • By plane

    PARIS ORLY At 220km / 137.5 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 250km / 156.25 miles

  • By plane

    TOURS ST SYMPHORIEN At 20km / 12.5 miles

  • By car

    A85 EXIT JOUE LES TOURS ESPACE M At 5.01km / 3.11 miles

  • By car

    JOUE LES TOURS - CHINON At 6km / 3.75 miles

  • By car

    JOUE LES TOURS CENTRE N°24 At 15km / 9.38 miles

  • By car

    TOURS CENTRE At 15km / 9.38 miles

  • By train

    ST PIERRE DES CORPS At 12km / 7.46 miles

GPS:47.353092, 0.644537

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

A lEpicerie by Aix&Terra

Discover our Chef's cuisine at Les Bretonnières. Featuring fresh products, a rich and varied menu and daily specials that showcase seasonal products. Renovated in 2016. Terrace dining available in fine weather (animals not accepted)

Our accommodation(s)

Choose the room that meets your needs: Standard Room that accommodates up to three people or Superior Room with added comfort and room for up to four people.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 1,000

  • Maximum capacity: 820 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Tours Sud Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,175 reviews

TripAdvisor Rating 3.5/5

720 reviews

good location

Customer review rating 4.0/5

Mt Couples - 13/11/2021 Confirmed reviews ALL

restaurant surprisingly good..even for vegetarians....great location although it was quite hard to find

Once we were in the hotel the service was very good

Customer review rating 4.0/5

Cees K. Couples - 01/11/2021 Confirmed reviews ALL

Although not easy to find when finally arrived the room was very good.

Great Facilities

Customer review rating 4.5/5

Martin K. Couples - 25/10/2021 Confirmed reviews ALL

Friendly staff, clean throughout with pool and spa made for a great weekend.

We have stayed many times - the hotel is well located and provides good service.

Customer review rating 3.0/5

M F. Couples - 29/09/2021 Confirmed reviews ALL

Unfortunately the waitress accidentally knocked a full glass of wine all over me and the table at dinner. This need not have been a problem if it had been cleaned up quickly with an apology, As it was I sat in the mess for 10-15 mins before having to get up and find the manageress to get action. The waitress was upset understandably, but we were able to talk to her quietly and reassure her that it was an accident. At no time did the manageress or the receptionist, who got involved, offer any form of apology or resolution. I suggest a little training would be in order. It was not a clever situation but we will be happy to return to the hotel.

Very good position

Customer review rating 5.0/5

William D. Couples - 22/09/2021 Confirmed reviews ALL

Lovely clean room. Staff are helpful and friendly. Good position for walking round the lake.

Dear WILLIAM D., We very much appreciate your comments regarding your stay at the Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We invite you to discover our exceptional offers (well-being stay, stay with pass for the Beauval zoo, stay with special Easter menu...). Discover our website: https://www.mercure-tours-sud.fr/fr/offres-speciales.html. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Arnaud COCHET Directeur / General Manager

Good hotel

Customer review rating 3.5/5

Lu Families - 25/08/2021 Confirmed reviews ALL

The hotel is good with a nice pool and worth a stay if you’re looking for a place during a long drive. The hotel itself is good and I was pleased with the room and breakfast. The service could be improved, I had issues while making the reservation and the service at the restaurant was a bit hectic for dinner). But overall I had a good stay and would come back

Dear MadamTHIEBAUT, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Arnaud COCHET Directeur / General Manager

Nice pool and dinner

Customer review rating 4.5/5

Jordi Families - 21/08/2021 Confirmed reviews ALL

Everything was ok. The armchairs were a little too simple, but all the rest was ok. The pool was fantastic with the kids.

Dear sir A., Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. We invite you to discover our exceptional offers (well-being stay, stay with pass for the Beauval zoo, stay with special Easter menu...). Discover our website: https://www.mercure-tours-sud.fr/fr/offres-speciales.html. Sincerely, Arnaud COCHET Directeur / General Manager

Not so worth the money

Customer review rating 2.0/5

Elliot C. Couples - 14/08/2021 Confirmed reviews ALL

I found the staff to be very unhelpful, we asked about using the restaurant once we got there and were told they were fully booked, eventually after explained we were told when booking to just turn up for the restaurant the place was empty and they weren’t fully booked, we also asked for massage of which they just gave me a phone number that didn’t work, we got the premium room which didn’t seem very premium to me, the walls had cracks in them and it was very basic

Consistantly great: Location, facilities cleaningness, staff

Customer review rating 5.0/5

Nadia K. Families - 05/08/2021 Confirmed reviews ALL

SImply perfect - it ticks all the boxes for an ideal stay

Dear NADIA K., We very much appreciate your comments regarding your stay at the Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We invite you to discover our exceptional offers (well-being stay, stay with pass for the Beauval zoo, stay with special Easter menu...). Discover our website: https://www.mercure-tours-sud.fr/fr/offres-speciales.html. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Arnaud COCHET Directeur / General Manager

Good hotel convenient for motorway

TripAdvisor rating 5.0/5

robertnM1682CV 27/06/2020 TripAdvisor review

A very comfortable one night stop on journey across France. Excellent facilities, Effective Covid 19 protection measures in place. We had a lovely meal with good wine on the outside terrace. Breakfast was necessarily reduced to a pre prepared pack because of Covid 19 but this was very fresh and could be had in your room or as we did on the outside terrace.

OK Hotel, bit remote location, great Breakfast

TripAdvisor rating 4.0/5

Holger S Business - 26/11/2019 TripAdvisor review

The Hotel is OK, the Location is a bit remote, but for the normal Business People at night time no Problem to cope wiht, you Need a car to get around. Breakfast is amazing. Staff is Overall OK Downside is the Course activity in the pool….. I've been in the jacuzi and asked by the Trainer of the Group in the mainpool not to turn on the bubble function due to noise would disturb the guests on the main pool Course. I wonder what is the priority of the Hotel here, the guests to enjoy the pool or the external Courses.....

Great for dog owners.

TripAdvisor rating 4.0/5

simonbD5153UV Couples - 14/09/2019 TripAdvisor review

A basic Mercure hotel though the food has improved immensely. The rooms are the same, basic but comfortable but for the terrible chemical scent used when washing the bed linen. Why? Near the hotel is a lake bordered by a path which is great for walking the dog if you have one. The staff were very pleasant and friendly.

Dear Guests, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mercure Tours Sud

TripAdvisor rating 1.0/5

David W Family - 17/07/2019 TripAdvisor review

We were travelling on holiday with our dog. We choose Accor hotels because they are good value and dog friendly. It was a shock to find that our dog was not allowed to accompany us in the restaurant, for dinner or breakfast! This is the first time this has ever happened to us in France. We booked and paid for breakfast ahead of arrival, and nothing was said even though we put the dog on the booking. Nothing was said on check in, even though it was clear we were with a dog. It was embarrassing and inconvenient to be turned away when we turned up for our dinner, which we had reserved a table for. We did not have breakfast even though we had paid for it, as we were still angry about being refused entry for dinner. This hotel is in an ideal location for us, giving a break in the journey between the Dordogne and the northern ports. But obviously we will not be using it again. Our dog is a valued family member and, as I said above, we have never experienced this elsewhere in France. VERY disappointed!

Dear David W, Thank you for your comments regarding your stay at Mercure Tours sud. We are happy to welcome dogs in our hotel but not in our restaurant. We can understand your position. We took this decision after several complaints of guests without dogs that we can understanbd as well. Some guests leave their dogs in their bedroom during theit dinner or order a room service. We would be happy to welcome you again in our establishment. Best regards. Arnaud COCHET General manager

Good for short stay.

TripAdvisor rating 4.0/5

Inspire52823969355 Couples - 13/07/2019 TripAdvisor review

Well presented hotel in quiet wooded location as well as being handy for main road. Excellent walks in woodland and around lake directly accessible from hotel. 5 minutes from park and ride into town centre. Comfortable room with food well up to the expected standard.

Dear Guests, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

A poor experience

TripAdvisor rating 2.0/5

Alan C Couples - 24/06/2019 TripAdvisor review

I stay at Accor hotels regularly and am almost always very happy with the service provided , but this was not the case at Tours. The hotel itself was adequate but our experience was marred by the attitude of the hotel manager who took against our dogs - who barked when they were left for a short time in our room during the afternoon - while we used the swimming pool. The dogs were paid for and we have never experienced hostility before at any Accor hotel , but the manager's attitude was intolerant and inhospitable . Why were we placed in a room across from his office if that is his attitude? He did not engage with us at all , unlike other staff who at Accor hotels are invariably courteous and charming. His behaviour spoiled our stay and we shall not be returning there.A pity , because the hotel is set near a beautiful park.

Dear Alan C, We thank you to give us your feedback after your stay in our hotel and we thank to have choosen our establishment. We are happy to welcome dogs at the hotel but our duty is as well to make sure that all our guests can have a relax and quiet experience. Your 3 dogs barked when you arrived at the reception, when you left them alone in your room and each time they cross someone. As you can imagine, we hade complants about it from others guests. I would be happy to discuss about it with you. Do not hesitate to contact me at the hotel. Best regards. Arnaud COCHET Director

Friendly staff . A bit out of town .. Food was good though

TripAdvisor rating 4.0/5

allan e Couples - 16/04/2019 TripAdvisor review

We stayed on the way back to the UK. The indoor pool was great for a stretch after a long drive. The hot tub was luke warm. The dog was welcome in the bar and restaurant .. The rooms were more IBIS than Mercure, but iwe had a quiet night sleep. Food was

Great find!

TripAdvisor rating 5.0/5

EdlinMK Couples - 16/11/2018 TripAdvisor review

First time we have stayed at this hotel during our regular travels through France to Spain. It doesn't look very inviting from the outside but....Wow...the inside is amazing. After a long drive through France it was great to be able to have a swim in the indoor pool and also make use of the steam room and sauna.Our room was huge with plenty of storage and the bathroom fairly large too with an excellent shower area! The bar area and restaurant are very welcoming and relaxing. We ate in the restaurant in the evening and the food was excellent and very good value. Service was very good too.Reception staff were very helpful and informative advising us on the local area and the use/opening times of the indoor pool area.My only disappointment is that we haven't 'found' this hotel before and that we stayed only one night.....next time two or three nights to enable us to explore the local area and the nearby town.

Is it a hotel or a gym?

TripAdvisor rating 1.0/5

Mobile07667988994 Family - 09/11/2018 TripAdvisor review

In the last year, I had a nice experience when I stayed in Mercure Nantes Sud. It is a good hotel with a good estructure, especially the swimming pool, the jacuzzi, the gym. I decided to repeat this experience in this year, staying in this with my Family.Now, the experience was very bad. The installations are used for classes offered for the city community. When we decided to use the swimming the pool, there were hidro-gymminastic classes. The Jacuzzi was occupied by the class people during hours as the sauna. It was impossible to use the installations.I payed for a hotel that offers this installations as included price. My selection was made because they were good options.I believe that the Hotel manager wants to reduce the costs of the operation. But, the first selection of the services is in direction of their guests, not for external people.Accord needs to know if they want do have a hotel or a gym. It is a very bad example of administration. A way to show how to lose clientes.

Pretty Good

TripAdvisor rating 4.0/5

simonbD5153UV Couples - 28/09/2018 TripAdvisor review

Clean and tidy, no use of chemical airfreshners in the room. At last clean fresh air. Restaurant not too bad, reasonable choices on the menu, service very good. No traffic noise heard from the room. Nice walk to the nearby lake, good exercise after the driving. Staff very welcoming.

Countryside hotel

TripAdvisor rating 5.0/5

Teachervani Couples - 13/09/2018 TripAdvisor review

Mercure Tours Sud is unique.Staff at check in was very efficient. Hotel easy to walk in. There is an outdoor swimming pool.The restaurant served a very tasteful food. I loved it.Beautiful village view from the window from my room.Quite far from the city but it was our choice. I would be there again without doubt.

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