ibis budget Tours Centre Gare 2 stars

Customer review rating 3.9/5 3,609 reviews
ibis budget Tours Centre Gare
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Room 1

Number of guests
Children's age

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Hotel extras

5 minutes from the A10 highway and 15 minutes from the Grand Hall exhibition center. In the heart of the Loire Valley, 656 yards from the tourist information center, this is the perfect starting point for visiting the castles of the Loire by car or bike.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Rooms for guests with reduced mobility - Contact the hotel
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • PARIS ORLYPaying
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Tours Centre Gare

27, Rue Edouard Vaillant
37000
tours
france

Tel: +33892680922

Fax: (+33)2/47200320

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORT DE TOURS At 5km / 3.11 miles

  • By plane

    PARIS ORLY At 230km / 142.92 miles - Shuttle paying

  • By car

    A10 TOURS CENTRE At 2km / 1.24 miles

  • By car

    A10 sortie 21 At 0.1km / 0.06 miles

  • By train

    GARE At 0.3km / 0.19 miles

  • By train

    Gare SNCF At 0.1km / 0.06 miles

GPS :47.386944, 0.6975

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room

Family Room

  • Max. number of persons: 4
  • Wireless internet in your room

TWIN - Room with twin beds.

  • Max. number of persons: 2
  • Wireless internet in your room

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Wireless internet in your room

Our guest reviews for
ibis budget Tours Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

3,609 reviews

tripadvisor

TripAdvisor Rating 3.5/5

853 reviews

excellent

Customer review rating 3.9/5

Francis C. Families - 31/01/2020 Confirmed reviews ALL

wonderful

Well located

Customer review rating 3.9/5

Anonymous Solo - 26/01/2020 Confirmed reviews ALL

The breakfast was very poor running low on basic items

Attitude of staff insulting and derogatory

Customer review rating 3.9/5

Mr G. Couples - 21/11/2019 Confirmed reviews ALL

Women on reception, attitude appalling , unhelpful

I had to leave

Customer review rating 3.9/5

Macarena Friends - 14/10/2019 Confirmed reviews ALL

I had to leave, I couldn’t even stayed a night. I enter the hotel and was surprised of how old the hotel was to the point it actually looked haunted, but when I enter the room, specially the bathroom, the lack of cleanliness was what disappoint me the most. I decided I couldn’t be able to even take a shower there, so I booked another hotel and left. My husband even felt sick just entering the bathroom because of the smell.

Good but disappointed with my bathroom

Customer review rating 3.9/5

Mr G. Solo - 21/09/2019 Confirmed reviews ALL

Very Good but disappointed with repairs going on in my bathroom in which the ceiling looked like it was going to fall down

Very satisfied

Customer review rating 3.9/5

Cathal L. Couples - 05/09/2019 Confirmed reviews ALL

This is an ideally situated hotel for the city centre. The rooms were clean and of a decent size. The tariff including breakfast was excellent value. Car parking was modestly priced. For a holiday in Tours I would have no hesitation in recommending this hotel.

convenient budget hotel, good value for money

Customer review rating 3.9/5

Rob B. Families - 02/09/2019 Confirmed reviews ALL

overall a positive experience. Good central location, convenient for city centre visits. Have stayed in Ibis Budget hotels before so the rooms are as expected, small but clean with comfortable beds and good shower. Pleased to say that the our room was quiet despite the hotel being fully booked. Good value breakfast. You could improve the layout of the buffet or breakfast room to avoid people queueing too much. Underground car park is convenient too.

Great location, great sized room, secure parking

Customer review rating 3.9/5

Catherine Families - 30/08/2019 Confirmed reviews ALL

This was a stopover on our way back to the UK. The hotel was easy to find and we were very pleasantly surprised to find that it offered secure, underground parking. Check in was quick and the room was spacious, particularly given it held four beds. My only comments for improvement would be that the a/c in the room wasn’t effective and coffee at breakfast could be better! Would definitely stay here again, unbeatable value.

Impossible to stay at hotel

TripAdvisor rating 3.5/5

fkfk2019 Family - 30/08/2019 TripAdvisor review

The air conditioner was not working and besides knowing that, the receptionist didn't tell me that. The windows cannot be opened due an external structure on the building. We were in the summer so it was impossible to stay there, mainly because I had a 7month old baby with us. We had to go to the Mercure Hotel next to the Ibis, there we had a perfect service. The Ibis staff refused to refund me. Maybe I gonna have to sue them.

Return trip to Zeebrugge

Customer review rating 3.9/5

Jon H. Families - 26/08/2019 Confirmed reviews ALL

Well located. However the room started to look like it needs a bit of refurbishment. We know this because we have been to this hotel 3 times over 3 years previously. Amazon Firestick would not work when plugged into the tv. There was a signal and our film was playing but with no sound - what's going on? (we are not technophobes either)

Excellent Stay

TripAdvisor rating 3.5/5

ikcrawford Couples - 22/08/2019 TripAdvisor review

We thoroughly enjoyed our short stay at the IBIS Budget Hotel, Tours.The staff were outstanding and extremely helpful. The hotel style of simplicity suited us completely and the location is ideal. We will return !

Excellent

Customer review rating 3.9/5

Ian Couples - 20/08/2019 Confirmed reviews ALL

A very comfortable stay combined with excellent and professional assistance from the hotel staff.

Comfortable and good value for money

Customer review rating 3.9/5

Noz Families - 19/08/2019 Confirmed reviews ALL

Brief but comfortable stay. Very helpful receptionist

Nice. But, room was so hot in was impossible to sleep.

Customer review rating 3.9/5

Mark G. Families - 06/08/2019 Confirmed reviews ALL

Everything was good, except for the room being unbearably hot so had no sleep.

Dear MARK G., Thank you for taking the time to tell us about your experience at the ibis budget Tours Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very poor reception staff

TripAdvisor rating 3.5/5

johnrogan85 Family - 05/08/2019 TripAdvisor review

We arrived after a long drive to be told by the receptionist that we didn't have a reservation and was sent to a sister hotel only to be returned back to the original. We did indeed have a reservation but the receptionist was to busy eating her lunch to check properly, she offered no apology and checked us in. The air con didn't work in the room and it was a very hot night. Breakfast was a joke with not enough crockery to go around so we had to wait for some to be washed, all in all a disappointing stay so avoid at all costs.

Air con broken - room 30 degrees

Customer review rating 3.9/5

Duncan Families - 30/07/2019 Confirmed reviews ALL

Hi, Arriving at 1am with a family of 4 (3 yr old and , 5 yr old), on entering the room the heater was on with the temp set to 30 degrees - it was like a sauna. I put the air con on, assuming it would bring the temp down, by 2.30am it was still very warm. On talking to the chap on the desk, it was confirmed the air con being broken was a known issue and he gave us some fans which helped a bit but not much. We didn't get much sleep, very dissatisfied and not appropriate for small children.

Bad night's 'sleep'

Customer review rating 3.9/5

Dave A. Families - 30/07/2019 Confirmed reviews ALL

One flat pillow (pointless) and no spares at reception. Air conditioning not working on very hot night, so room like a sauna, even with window open, which meant lots of noise outside.

Old hotel, not friendly staff

TripAdvisor rating 3.5/5

PatriciaCSF Family - 23/07/2019 TripAdvisor review

Hotel is old, kitchen looks like dirty, baby chair was disgusting (I had to clean it all before sitting my baby there). From the 3 Ibis Budget that I stayed in the trip, this was the only bad one. I like low cost hotels, but this would not be in my list if I go to Tours again.

UNSATISFACTORY

Customer review rating 3.9/5

Anonymous Friends - 12/07/2019 Confirmed reviews ALL

ROOM WAS MUCH TOO SMALL FOR 2 PEOPLE TO THE EXTENT THAT WHEN USING USING ONE OF THE PLUGS TO CHARGE A PHONE THE BATHROOM DOOR COULD NOT BE OPENED. AIR CONDITIONING WAS BARELY ADEQUATE. TOWELS OF VERY POOR QUALITY AND NOT ENOUGH OF THEM. INTERNET WENT DOWN AT LEAST 4 TIMES DURING OUR 3 NIGHT STAY

Series issues, which could be resolved quite easily.

Customer review rating 3.9/5

Matthew Business - 07/07/2019 Confirmed reviews ALL

Experienced serious issues with booking/ reservation process, with HVAC equipment in room, with printing of invoices, and in communication with receptionists when trying to resolve these issues. At each stage, staff wanted to help/ discharge their responsibilities appropriately, but showed a degree of carelessness & defensiveness in dealing with these issues.

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