Excellent front desk welcome. Helpful informaion. Bathwater heating problem Sunday morning? Good breakfast with excellent scrambled egg.

The stay was what very pleasant. The hotel is well located near the historic center and shops.

Staff really friendly, location of hotel ideal - close to restaurants and town and also easily accessible from main road. The hotel made us feel safe and comfortable. I would say that the price is a little high for the quality of the room, however, there were no other complaints and it was a pleasant stay.

Week-end de congrès

Two issues: 1. The night of our stay was used by the council to resurface the road directly outside the side of the hotel where our room was situated. Works went on through the night. The hotel would have known about the works and should have put us in a room on the other side of the hotel. 2. Why does Mecure have no English speaking news channel on the hotel TV's

No welcome drink or welcome note as I get in other Accor hotels due to my gold status, wih the current situation your business is in I imgained a very warm welcome, instead it was cold and to be honest the hotel is like a 1 star hotel, not to the level of other Mercures I have stayed in, very dissapointed to have chosen your hotel for a 2 night family stay.

I'm an Accor loyalty club silver level client for many years and this stay was the worst I have experienced. The air conditioning was non functioning and the room temperature was at least 30 C (86f) all night. We found toenails or fingernails on the bathroom floor and on the carpet near the bed! Very surprising especially since Accor is promoting its extra cleaning/disinfecting procedures during this covid time. When we checked out we mentioned the air conditioning issue and the reception did give us a 70 euro discount on the bill however.

Well managed hotel given today's environment. We felt safe

friendly staff, big Rooms, very nice breakfast.. Overall facility is a bit aged, next to the railwaystation in the centre of the City, water in the shower, wasn't too hot, rather medium warm... No wellcome drink offered as Platinummember… :-(

A perfectly acceptable chain hotel with the standard amenities but little charm. The location near the train station would be good for train travellers and , in fact, was fine for us in a car as it was an easy in and out of tours. On the downside was the distance to the restaurant scene, an Uber ride or a half hour walk.

Good hotel, close to town centre. Easy to access to and from auto routes About seven minute walk on level ground to restaurants and sights. Underground parking below hotel. Good breakfast. Comfortable room. Good air conditioning.

but too hot in the room during the heatwave... the AC was not powerful enough on the top floors where I had been upgraded into an executive room. I asked for downgrade into 2nd floor, the AC was not working better but the temperature was more bearable. Staff was very friendly and helpful.

Good size rooms. Air Conditioning not so good. Great breakfast. Great location. Parking a car is a pain in the butt. Have to enter codes twice to open gates. Nice and clean. Right next to train station.

Clean and comfortable hotel located near the train station. Good breakfast selection. Unfortunately there are no restaurants close to the hotel, and as the hotel does not do dinner service a trip to the town center is necessary. This is 10-15 minutes on foot.

Hotel near the station of Tours were we stayed in a family room consisting of 3 rooms, each with a bathroom. Clean but somewhat outdated. Unpersonal check-in, but was compensated afterwards by more personal approach.