Mercure Tours Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 416 reviews

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Mercure Tours Centre Gare Hotel - Image 1
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Mercure Tours Centre Gare Hotel - Image 4
29 Rue Edouard Vaillant, 37000 TOURS, France

Description

Hotel extras

  • A 5-minute walk from the train station and Congress Center

  • A 10-minute walk from the city center

  • Car park and private underground garage

  • Excellent soundproofing

  • Family and connecting rooms

Our accommodation(s)

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Hotel location

Mercure Tours Centre Gare Hotel

29 Rue Edouard Vaillant
37000 TOURS
France

GPS:47.386896, 0.697998

Telephone
Fax +33 2 47 64 74 81

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CLOS LUCE

Our Clos Lucé bar welcomes you at the Mercure Tours Centre Gare et Congrès. It is perfectly suited for your business meetings, relaxation, or for sampling regional wines and products. You will appreciate the cozy club room ambiance in our lounges.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  416 reviews

TripAdvisor Rating  3.7/5  994 reviews

Good location but tired hote

Customer review rating 2.0/5

Colin Families - Confirmed reviews ALL

Bonjour Monsieur, Nous vous remercions pour votre commentaire au sujet de votre récent séjour au sein de notre établissement. Nous sommes navrés d'apprendre que vous n'avez pas apprécié votre étape chez nous. Nous faisons notre maximum chaque jour pour vous offrir le meilleur des services et nous regrettons que nos installations n'aient pas été à la hauteur de vos attentes. Nous vous prions d'agréer, Monsieur, l'expression de nos sincères salutations. L'équipe du Mercure Hôtel Tours Centre

Below par service, dangerous and rude personnel.

TripAdvisor rating 2.0/5

515ralphn TripAdvisor review

Dear Sir, Thank you for your comment regarding your recent stay with us. We are very sorry for the inconvenience you experienced during your stay with us. We do our utmost every day to offer you the best possible service and we regret that our services did not live up to your expectations. In fact, we are experiencing a technical problem with one of our elevators, which is beyond our control as we work with an external company to maintain it. We apologize again for the inconvenience. Best regards, The Mercure Tours Centre team

Great stay, spacious rooms and professional staff

Customer review rating 4.5/5

Korakot T. Families - Confirmed reviews ALL

Hi, Thank you for your comments following your stay at Hôtel Mercure Tours Centre Gare et Congrès. It is with great pleasure that we receive your compliments. We will be sure to share your comments with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to offer you impeccable service. We look forward to welcoming you again. Please accept, Sir, our sincerest regards. The Mercure Tours Centre team

Great stay

Customer review rating 5.0/5

Hong Families - Confirmed reviews ALL

Hello, Thank you very much for your comment. We are delighted to hear that you enjoyed your stay with us. Connecting rooms are very popular with families, and we're delighted to hear that this was the case for you too. We look forward to welcoming you and your family back. The Mercure Hôtel Tours Centre team

Customer review rating 3.0/5

Jeffrey H. Couples - Confirmed reviews ALL

Hello Sir, Thank you for your comment about your recent stay with us. We are delighted to hear that you enjoyed your stay with us and our secure parking lot. We look forward to welcoming you again. Yours sincerely The Mercure Hôtel Tours Centre team

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Other web-users rate our hotel

  • 206 reviews 7.2/10 Location
  • 432 reviews 5.3/10 Room
  • 249 reviews 8.2/10 Service
  • 186 reviews 5.3/10 Breakfast
  • 160 reviews 1.9/10 Vibe
  • 140 reviews 4.7/10 Cleanliness
  • 72 reviews 2.1/10 Amenities
  • 52 reviews 3.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.