Mercure Tours Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 1,977 reviews

Mercure Tours Centre Gare Hotel
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+ 20 Services

Hotel extras

  • A 5-minute walk from the train station and Congress Center

  • A 10-minute walk from the city center

  • Car park and private underground garage

  • Excellent soundproofing

  • Family and connecting rooms

Hotel location

Mercure Tours Centre Gare Hotel

29 Rue Edouard Vaillant
37000 tours
france

Fax: (+33)2/47647481

Check-in from 12h00

Check out up to 12h00

  • FIL BLEU:  6/4/3 GARE

  • TRAMWAY:  GARE DE TOURS

  • By plane

    PARIS ORLY At 219.99km / 136.7 miles

  • By plane

    ROISSY CDG At 280.03km / 174 miles

  • By plane

    TOURS ST SYMPHORIEN At 10km / 6.21 miles

  • By car

    SORTIE 21 TOURS CENTRE At 3km / 1.86 miles

  • By train

    SAINT PIERRE ES CORPS At 4km / 2.49 miles

  • By train

    TOURS CENTRE At 0.1km / 0.06 miles

GPS:47.386896, 0.697998

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE CLOS LUCE Non contractual photo

Our Clos Lucé bar welcomes you at the Mercure Tours Centre Gare et Congrès. It is perfectly suited for your business meetings, relaxation, or for sampling regional wines and products. You will appreciate the cozy club room ambiance in our lounges.

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 27

  • Maximum capacity: 10 people

Find out more

Our guest reviews for
Mercure Tours Centre Gare Hotel

100% genuine reviews from our guests

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ALL Rating 4.0/5

1,977 reviews

TripAdvisor Rating 3.5/5

947 reviews

Customer review rating 2.5/5

C B. Couples - 16/11/2021 Confirmed reviews ALL

Being next to the station is not ideal as the noise from the vagrants at night kept us awake. Also the pillows on the bed really need looking at !

Clise ti train station

Customer review rating 4.0/5

Ken Friends - 09/09/2021 Confirmed reviews ALL

Pleasant stay. Reception very helpful.

Reasonable for price and location

Customer review rating 4.0/5

Varit H. Couples - 20/08/2021 Confirmed reviews ALL

My expectation to Mercure hotels are higher . Although the price is reasonable for the hotel location, the treat to loyal members could be better . Only a welcome drink was offered though we were two. I expected more from a Mercure hotel . My experience in Mercure hotels in Germany is far more pleasant than this time.

Nice Rooms but parking is a struggle

Customer review rating 3.5/5

Matt Families - 07/08/2021 Confirmed reviews ALL

Booked for three families as a stop over. Requested parking spaces when booking but on arrival was told the parking was full. Parking in the center is not secure but the hotel does have secure under ground parking. The receptionist was alone so it was very difficult for her to sort by herself. In the end 3 spots were found but it did cause a little unwanted stress. All good in the end. Rooms and breakfast were good and the families were refreshed for the second leg of the journey.

Excellent location and high confort rooms

Customer review rating 4.0/5

Emmanuel B. D. Families - 28/07/2021 Confirmed reviews ALL

Nice location for a visit of Tours and nearby chateaux

Just what we hoped for.

Customer review rating 4.5/5

Aitken-h. Couples - 27/07/2021 Confirmed reviews ALL

Excellent front desk welcome. Helpful informaion. Bathwater heating problem Sunday morning? Good breakfast with excellent scrambled egg.

Customer review rating 4.5/5

Tanja Couples - 13/05/2021 Confirmed reviews ALL

The stay was what very pleasant. The hotel is well located near the historic center and shops.

Well located

Customer review rating 3.5/5

Michelle Couples - 28/10/2020 Confirmed reviews ALL

Staff really friendly, location of hotel ideal - close to restaurants and town and also easily accessible from main road. The hotel made us feel safe and comfortable. I would say that the price is a little high for the quality of the room, however, there were no other complaints and it was a pleasant stay.

Souriant

Customer review rating 3.5/5

Le C. Business - 25/10/2020 Confirmed reviews ALL

Week-end de congrès

Road Works!

Customer review rating 3.0/5

James T. Couples - 17/09/2020 Confirmed reviews ALL

Two issues: 1. The night of our stay was used by the council to resurface the road directly outside the side of the hotel where our room was situated. Works went on through the night. The hotel would have known about the works and should have put us in a room on the other side of the hotel. 2. Why does Mecure have no English speaking news channel on the hotel TV's

Hotel is well located but lke an Ibis instead of a Mercure

Customer review rating 1.0/5

Juan M. Families - 05/08/2020 Confirmed reviews ALL

No welcome drink or welcome note as I get in other Accor hotels due to my gold status, wih the current situation your business is in I imgained a very warm welcome, instead it was cold and to be honest the hotel is like a 1 star hotel, not to the level of other Mercures I have stayed in, very dissapointed to have chosen your hotel for a 2 night family stay.

Faulty a/c, toenails everywhere!

Customer review rating 1.5/5

Gérard Couples - 04/08/2020 Confirmed reviews ALL

I'm an Accor loyalty club silver level client for many years and this stay was the worst I have experienced. The air conditioning was non functioning and the room temperature was at least 30 C (86f) all night. We found toenails or fingernails on the bathroom floor and on the carpet near the bed! Very surprising especially since Accor is promoting its extra cleaning/disinfecting procedures during this covid time. When we checked out we mentioned the air conditioning issue and the reception did give us a 70 euro discount on the bill however.

good first pandemic hotel stay

Customer review rating 4.0/5

Jim Couples - 29/07/2020 Confirmed reviews ALL

Well managed hotel given today's environment. We felt safe

Ok Hotel

TripAdvisor rating 3.0/5

Holger S Business - 26/11/2019 TripAdvisor review

friendly staff, big Rooms, very nice breakfast.. Overall facility is a bit aged, next to the railwaystation in the centre of the City, water in the shower, wasn't too hot, rather medium warm... No wellcome drink offered as Platinummember… :-(

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it, we take your comments into account in order to improve afterwards. We look forward to seeing you again in Touraine, Sincerely, The Direction

Location, location, location

TripAdvisor rating 3.0/5

greg t Couples - 31/10/2019 TripAdvisor review

A perfectly acceptable chain hotel with the standard amenities but little charm. The location near the train station would be good for train travellers and , in fact, was fine for us in a car as it was an easy in and out of tours. On the downside was the distance to the restaurant scene, an Uber ride or a half hour walk.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it. We look forward to seeing you again in Touraine, Sincerely, The Direction

Short stay in Tours

TripAdvisor rating 4.0/5

johnsA7140LA Couples - 11/08/2019 TripAdvisor review

Good hotel, close to town centre. Easy to access to and from auto routes About seven minute walk on level ground to restaurants and sights. Underground parking below hotel. Good breakfast. Comfortable room. Good air conditioning.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it. We look forward to seeing you again in Touraine, Sincerely, The Direction

Good

TripAdvisor rating 4.0/5

greg-dunon Business - 09/07/2019 TripAdvisor review

but too hot in the room during the heatwave... the AC was not powerful enough on the top floors where I had been upgraded into an executive room. I asked for downgrade into 2nd floor, the AC was not working better but the temperature was more bearable. Staff was very friendly and helpful.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it, we take your comments into account in order to improve afterwards. We look forward to seeing you again in Touraine, Sincerely, The Direction

Good size rooms. Air Conditioning not so good.

TripAdvisor rating 3.0/5

Scenic42134387211 Family - 10/06/2019 TripAdvisor review

Good size rooms. Air Conditioning not so good. Great breakfast. Great location. Parking a car is a pain in the butt. Have to enter codes twice to open gates. Nice and clean. Right next to train station.

Comfortable hotel near Tours train station

TripAdvisor rating 4.0/5

867bm Solo travel - 02/09/2018 TripAdvisor review

Clean and comfortable hotel located near the train station. Good breakfast selection. Unfortunately there are no restaurants close to the hotel, and as the hotel does not do dinner service a trip to the town center is necessary. This is 10-15 minutes on foot.

Hello, We thank you for taking the time to leave a comment on Trip Advisor after your stay at the Mercure Tours Center Gare et Congrès. We are delighted to read your positive feedback, I would not fail to share your feedback with my entire team. Best regards

Overnight stay on our way home with 5 persons

TripAdvisor rating 3.0/5

bart433 Family - 01/08/2018 TripAdvisor review

Hotel near the station of Tours were we stayed in a family room consisting of 3 rooms, each with a bathroom. Clean but somewhat outdated. Unpersonal check-in, but was compensated afterwards by more personal approach.

Dear BART433, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. Best Regards La direction

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