Pullman Phuket Panwa Beach Resort 5 stars

Customer review rating (ALL Rating) 4.6/5 1,754 reviews

Pullman Phuket Panwa Beach Resort - Image 1
Pullman Phuket Panwa Beach Resort - Image 2
Pullman Phuket Panwa Beach Resort - Image 3
Pullman Phuket Panwa Beach Resort - Image 4

Description

Hotel extras

  • 211 rooms, including 28 suites and 29 villas, with 2 bars and 2 restaurants

  • Absolute private beach resort with stunning panoramic ocean view.

  • Enjoy plethora of activities, from giant chess, kids club, yoga class, snorkeling & kayaking!

  • Fun activities & kids' meals with MyKids package

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Pullman Phuket Panwa Beach Resort

44 5 Moo 8 Sakdidesh Road, Vichit Muang, Sub District: Wichit
83000 PHUKET
Thailand

GPS:7.809749, 98.403084

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,754 reviews

Customer review rating 5.0/5

Cindy C. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Pongpol M. Couples - Confirmed reviews ALL

Dear Khun Pongpol, Thank you for taking the time to share your review following your recent stay at Pullman Phuket Panwa Beach Resort. We sincerely appreciate your constructive feedback, as it allows us to continuously refine our guest experience. We are delighted to learn that several aspects of your stay met your expectations. It is wonderful to hear your kind words regarding our security team's attentive service and memory, as well as your wife's enjoyment of the Pilates session. We are equally pleased that you enjoyed our breakfast selection, particularly the authentic local Pad Thai and dim sum. We are grateful for your thoughtful recommendation regarding the butter selection at the bakery station, and we will gladly share your preference with our Culinary team for their consideration. At the same time, we sincerely apologize that several aspects of your stay did not meet your expectations. Regarding to the condition of the air conditioning units in the fitness center and locker rooms to our attention. We agree that Phuket's tropical climate requires diligent maintenance, and we have shared your feedback with our Engineering team and Lifestyle team to conduct an immediate inspection and enhance the cleaning schedule to ensure a more comfortable environment for all our guests. We are also very sorry to know about the dead cockroach was found in your bathroom. While our resort follows a comprehensive pest control program carried out by a certified external specialist on a regular basis on every Thursday, we understand how unpleasant this experience must have been. Please be assured that your comments have been shared with both our Housekeeping and Engineering teams for a thorough inspection of the room and to review our pest management procedures. We would also like to reassure you that all pest control treatments used at the resort comply with safety standards and are applied by licensed professionals with guest safety as our highest priority. Furthermore, we sincerely regret for the inconvenience regarding the room amenities. While our team proactively asked about your preferences upon arrival, we regret that we were unable to fulfill your request due to the temporary shortage of stock. This is certainly not the level of service we strive to provide, and we have shared your feedback with the relevant departments to improve our inventory planning and communication. Lastly, thank you for your valuable suggestion regarding additional shuttle services during long holiday periods, particularly to the Sunday Walking Night Market. We truly appreciate this recommendation and will share it with our Front Office Management team as we continuously review ways to enhance the guest experience during peak travel periods and in the near future. Once again, thank you very much for your constructive feedback. We sincerely hope to have the pleasure of welcoming you back in the future and provide you with an even more enjoyable and seamless experience. Warm regards, Phumin Khayankit Welcomer Executive

Customer review rating 4.5/5

Brendan L. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Maria R. Couples - Confirmed reviews ALL

Dear Ms. R., Thank you for taking the time to share your feedback following your stay at Pullman Phuket Panwa Beach Resort. We are delighted to know that you found our rooms comfortable and enjoyed the quality of our food. It is wonderful to hear that these aspects contributed to a pleasant stay. At the same time, we sincerely regret to learn that the service during breakfast did not meet your expectations. Your feedback has been shared with our Food & Beverage management team for a thorough review with the breakfast service team to better understand where we fell short. We will reinforce our service standards through additional coaching and closer supervision, with particular focus on being more attentive, responsive, and proactive in assisting our guests during breakfast hours. We truly appreciate you bringing this matter to our attention, as your valuable feedback helps us identify opportunities for improvement and deliver seamless dining experience that our guests expect. Thank you once again for your comments. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay in the future. Warm regards, Sittichai Khetnimit Welcomer Executive

Customer review rating 4.5/5

Dana W. Families - Confirmed reviews ALL

Other web-users rate our hotel

  • 885 reviews 8.6/10 Location
  • 1,521 reviews 8.6/10 Room
  • 2,808 reviews 9.3/10 Service
  • 6 reviews 4.5/10 WiFi
  • 908 reviews 8.4/10 Food
  • 744 reviews 8.7/10 Vibe
  • 720 reviews 8.4/10 Comfort
  • 644 reviews 9.5/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Phuket Hotels