Pullman Phuket Panwa Beach Resort Hotel 5 stars

TripAdvisor rating 4.5/5 2,405 reviews
Pullman Phuket Panwa Beach Resort
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Hotel extras

  • "182 rooms and 29 pool villas with 2 bars and 2 restaurants"

  • Absolute private beach resort with stunning panoramic ocean view

  • "Giant chess, kids club, yoga class, snorkeling, kayaking!"

  • "Fun activities & kids meals with MyKids package"

  • Free flow & unique beverage experience with MyGlass Package

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • PHUKET INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
  • Services for children
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available

Hotel location

Pullman Phuket Panwa Beach Resort

44 5 Moo 8 Sakdidesh Road
Vichit Muang
83000
phuket
thailand

Tel: +6676602500

Fax: (+66)76/602505

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INTERNATIONAL AIRPORT At 50km / 31.07 miles - Shuttle paying

GPS :7.809749, 98.403084

Our accommodations

Our 211 comfortable rooms provide genuine hospitality to ensure guests with a great experience. The rooms are fitted with chic and contemporary Thai furniture, sumptuous textiles and local works of art. Our Pool Villa is perfect for vacationing couples or honeymooners, the 150-square-meter Pool Villa features an infinity-edge pool, outdoor tiled terrace area and wooden deck

DELUXE ROOM, 1 King Size bed

  • Max. number of persons: 3
  • Area: From 50 / 538 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Single Size beds

  • Max. number of persons: 3
  • Area: From 50 / 538 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE FAMILY ROOM, 1 King Size bed, 1 Sofa bed, Balcony

  • Max. number of persons: 4
  • Area: From 45 / 484 sq ft

DELUXE ROOM, 1 King Size bed, Sea View

  • Max. number of persons: 3
  • Area: From 50 / 538 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Single Size beds, Sea View

  • Max. number of persons: 3
  • Area: From 50 / 538 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

AQUA RESTAURANT AND TERRACE

Type of cuisine: International

Aqua provides the variety of and personalization with dedicated chefs at our interactive buffet. Our a la carte menu, which rotates throughout the week also offers enticing Asian, Thai and international fare.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TAMARIND

Type of cuisine: Thai

Tamarind serves fresh Thai seafood and quality meats, prepared with a modern flair. Guests can pair the dishes with an international wine selection. Choose from the indoor or outdoor tables or seat at the community table to socialise with other guests.

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE JUNCTION

Non contractual photo

Unwind at Octo Bar & Lounge, after a day exploring the nearby islands. The perfect place to mingle with friends over light snacks and drinks, while soaking in stunning views of our private bay.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EDGE POOL & BAR

Non contractual photo

Take a dip in our pool, while sampling fresh meals and tropical cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 182

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Pullman Phuket Panwa Beach Resort

100% genuine reviews from our guests

Find out more
tripadvisor

TripAdvisor Rating 4.5/5

2,405 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Ove priced 3 star resort

TripAdvisor rating 4.5/5

bradt632 Family - 06/01/2020 TripAdvisor review

we booked a room with infinity edge pool, it was a basic reticulated pool. workers were rude and would not service us, but other families seemed to have no issues having waiters follow them around. we would order from room service, or from Pimpy, and water or towels would simply not come. we had to ring up multiple times to get basic necessities. we left early as we could not put up with all the trollop after paying so much money for a '5 star' resort.

Dear bradt632, Sawasdee krap, First of all thank you for raising up your concerns to us and foremost I am terribly sorry to read about your entire disappointment and how frustrated you could have been. When it comes to highlight service issue, we are even more concerned and rest assured that this very unfortunate situation has been deeply reviewed internally to avoid such similar cases and foremost to take any appropriate actions to make each and every Guest stay much better every time. On the meantime, should you require any further assistance, please do not hesitate to reach me out at william.daguin@accor.com While we can unfortunately not turn back the clock on your previous experience, I stay at your entire disposal. Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Short break in Phuket

TripAdvisor rating 4.5/5

Navigator263366 Couples - 01/01/2020 TripAdvisor review

All the staffs are warm and friendly ,beautiful pools and very relaxing just chill at the private beach . Housekeeping is bad , would be a very good stay if the housekeepers has done a better job . Food can be improved too . Overall , we enjoyed our stay there .

Dear Navigator263366, Sawasdee krap, First of all thank you so much for sharing your experience on TripAdvisor and sincerely hope that you have spent a very enjoyable time in Phuket. Please do not hesitate to reach me out at william.daguin@accor.com should you wish to share further details as well to organize any future stay at Pullman Panwa Beach Resort. On behalf of the team, Happy New Year and thank you again for visiting us. Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

disappointing for the price we paid - rooms unclean and property is dated

TripAdvisor rating 4.5/5

jyue4ever Family - 29/12/2019 TripAdvisor review

We stayed for 4 nights over Christmas period. We booked 3 rooms for a big family. 2 toddlers got sick from the hotel room aircon/dust. We can clearly see lots of dust accumulated on the window panels of the toilet. Toddlers started coughing after the first night, and only in the rooms. Once they are outside, coughing stops. Facilities definitely need a revamp - pools and gym. Kids club is good, lots of toys and good space. It's nice that there's a lot of activities for kids and adults daily. Service during breakfast was good, they attended to all our requests despite being busy. Beach was good as well - one day they ran out of towels in the morning at 9am - only came half hour later. There was a mix-up on the room booking and we had to speak to the manager on-duty to sort out (despite two emails prior to the stay we still had to sort it out while we got there).

Fantastic hotel

TripAdvisor rating 4.5/5

harriskara Couples - 20/12/2019 TripAdvisor review

The breakfast was the best I have ever had in any hotel worldwide. The pools are incredible. All places are very clean. Staff is super friendly and endlessly helpful. I will definitely come back. Thanks!

Excellent Beachfront stay

TripAdvisor rating 4.5/5

CJMc63 Family - 16/12/2019 TripAdvisor review

This was a return visit to the Pullman Phuket Panwa as I had stayed before and had enjoyed my previous stay so much. I booked 2 rooms for 7 night total stay to celebrate my mothers 83rd Birthday. I was impressed by the welcome I received and the efficient check in process. We were escorted to our room and made to feel valued as return guests and Accor members. We were given a upgrades for both rooms and also received a lovely platter to welcome us back. The suite and ocean view room were both lovely with large ensuites and balconies with magnificent views of the ocean. The rooms were above the second pool up the hill from the restaurants and beachfront area and initially I did not think too much about this location as I was so impressed with the rooms and wonderful views. After unpacking our clothes into the ample wardrobe space we went for a walk down to the beach and then to the Spa to book our massages included in the accommodation package. It was only when we were returning back up the path to our room that I realised that although it was not an extremely steep incline it was going to be difficult for my elderly mother to travel up to the room. Although the pool up on this level was very good and had views over the ocean my mother and I prefer to spend time beside the beach and really loved the beachside pool. Also as the restaurants were down in this area there was no doubt that we would be travelling back and forth a number of times a day which I now realised was going to be a problem. I decided to go and speak to reception about this and see if there were any options closer to beachfront and restaurants. The staff were so very helpful and completely understood the problem and although there was nothing available that day they moved us the next day to even more magnificent rooms with an interconnecting door allowing me to assist my mother easily at any time. I was so appreciative of this as it meant that my mother had only a short walk to the beach, pool and all the restaurants. The suite had a large balcony on the side with another sitting area inside with floor to ceiling window – the connecting room had a lovely balcony area also. The suite had a massive bathroom with rainwater shower, large bath with ocean views and double basins in vanity. There was also a large walk in robe and office style desk with plenty of power points with universal connection. There was also a coffee machine however as I am not a coffee drinker I did not use it. The rooms had even better views than our previous ones and needless to say the Birthday girl was thrilled with our accommodation and was happy with the shorter walk to all the facilities. As we had a package with included meals we ate daily at the resort – even if we hadn’t we still would have had our meals at the hotel as the food at both restaurants was extremely good particularly at the Thai restaurant where the beef cheek Massamun was nothing short of spectacular. The added discount for Accor Plus member made the meals extremely reasonable in price. The service at the restaurant was also very good and all the staff were wonderful to my mother making sure she had everything she needed. All the staff at breakfast particularly the lady out by the Asian food section (sorry I cannot remember her name) always greeted us warmly and assisted my mother to our table – they had realised that my mother had poor eyesight and made sure she was alerted to any steps or anything else she might trip on. The breakfast buffet was excellent with so many choices both healthy and decadent side by side. There was even a porridge selection with my mother loved and had every day. The freshly cooked eggs were perfectly done no matter what style you asked for. The lunch options were also ample and we usually took some time out from the beach to go up to the main restaurant and sit in the cool looking out over the sea and have a nice lunch. There were lots of salads and local fare with lovely fresh ingredients to be had. At night there was some entertainments with good musicians singing classic songs from around the world. The location of the Pullmans is excellent as you are well away from the chaos of Patong however if you wish to go shopping there is a daily shuttle to a large shopping centre which has a variety of shopping, food courts and other services. We went on the shuttle on a couple of occasions but we preferred to enjoy the facilities at the Pullmans more. The hotel provides complimentary use of canoes and paddle boards at the beach. My mother even enjoyed a paddle around the bay made possible with the assistance of the beach staff. The beach front pool was usually busier than the other pool however we never had an issue finding available lounges and drink service was easy to get with just a push of a button next to you lounge. This pool has little individual spas to lie in and is long enough for those who like to swim laps. We had a massage included in our package and it was very high standard. The spa staff kindly made changes to the massage for my mother who has some health issues which really pleased my mother. During our stay we were invited to an Accor cocktail gathering where we had an opportunity to meet the manager and other senior staff – it was nice to have a chat to them. My mother had a really wonderful birthday holiday at the Pullmans. The hotel is beautiful, has great facilities, restaurants and has magnificent rooms and being presented with a beautiful birthday cake made her feel so extra special however it is all the staff at this hotel who made the holiday so special for her. The staff are very special people with the kindness and extra effort they made to ensure that my mother and I were looked after so well – this was every single one of the staff including housekeeping, restaurant staff, beach/pool staff, front reception and particularly our welcomer Bow. They are an asset to the hotel and are the reason that I will return again as soon as the opportunity arises.

Very Hotel but small beach

TripAdvisor rating 4.5/5

PBBParis Couples - 04/12/2019 TripAdvisor review

The premises are very nice: buildings fitting with the environment, large swimming pools (although not deep), manicured lawns. We were fortunate to be upgraded and got a suite :-). The only drawback was that the room was far from the beach and the main swimming pool. We asked for a room closer to the beach in the category we booked but they were none :-(. The beach is small and unfortunately only usable at high tide; so can olny use it a few hours a day for swimming. As a result we had to stay at the swimming pool with the music all day. Globally it was a very nice stay but for the beach.

Fantastic and superb resorts

TripAdvisor rating 4.5/5

jiemichael Couples - 15/11/2019 TripAdvisor review

Fantastic resort hotel with superb service. Ms . Monica & her team made us an unforgettable stay and she is really marvelous . Excellent swimming pools and beautiful beach with large & clean room. Surely,we will back soon. and

A pleasant stay by the sea

TripAdvisor rating 4.5/5

suet385 Couples - 05/11/2019 TripAdvisor review

We stayed for 8 days in this hotel. We were upgraded to a top floor room with a lovely view of the bay. Food was excellent, especially the Tamarind Restaurant, we ate there several times. The Buffet was good value. The on-site Italian. was good as well. Excellent chef The staff were very helpful, and we were treated like minor royalty, nothing was too much trouble. Fantastic stay. GM James very personable and knowledgeable - gave us excellent trip tips.

Weekend escapade

TripAdvisor rating 4.5/5

U3669IClucas Friends getaway - 18/10/2019 TripAdvisor review

Overall good quality and worth the price. Few suggestion on the environment side: Please put recycling bin in the room, please put dedicated plastic bin on the beach side and please advertise to the guest not to litter and if they find any plastic in the beach encourage them to collect and dispose in dedicated plastic bins.

Beautiful abd Excellent Hotel

TripAdvisor rating 4.5/5

wandi0911 Couples - 02/10/2019 TripAdvisor review

I love this hotel very much, the staffs are very friendly and polite especially Mr Pui. This hotel is truly recognising Le Club elite members. I love the room that they upgrade to us to the pool villa room, the room is fantastic, it has private pool and jacuzzi, beautiful, clean and modern. This hotel is a bit far from city, but it is worth it, you get fantastic room and servises. For sure i will come back to this hotel again

Second strike on a Pullman property

TripAdvisor rating 4.5/5

Shimendaisatsu Family - 26/09/2019 TripAdvisor review

Similar to my experience at Pullman Kuala Lumpur, there was also patronizing behaviour found in a couple of the hotel staff. Seems like PR skill sets are lacking in this establishment. Hotel location is blessed with a nice sea view and a private beach. But the boisterous and inconsiderate behaviour by tourists from China certainly ruins any feel good factor the scenery may offer. Anti-social behaviour in the pool, at the breakfast area and at the reception area, and even at the weekend night markets, go to show how far they are in changing their mindset of behaving as if they own the whole world. Hotel room facilities are showing their wear. But for the price I paid for a 5 star hotel, I guess I am in no position to lament.

Nice Hotel, Attentive Staff, Beautiful Beach

TripAdvisor rating 4.5/5

annieonyuen Family - 14/07/2019 TripAdvisor review

I will rate 5*++ for this resort. I was staying at Deluxe Suite, big, clean and money worth. Staff are helpful and attentive, property is big and room is clean. Private beach is good for swimming. Kayaking and Paddle are free use for guests. Breakfast with wide variety of food. Highly recommend if you need to find a place to relax and just do nothing.

Great resort with excellent services

TripAdvisor rating 4.5/5

travelmellissa Couples - 13/06/2019 TripAdvisor review

We are delighted with the room upgrade with the Gold Accor Membership. Very glad that can do the car rental at the front desk. Thanks Bow for the nearby seafood restaurant suggestion. Staffs from the front desk are super helpful. Breakfast: Not much varieties, no fresh juices at all, mineral and sparkling water for two mornings only but no more for the rest. Lunch/Dinner: sea bass is very good at both restaurants, but definitely not steak. Thanks Monica for the follow up. But we are still waiting for an explanation of the staff weird act during breakfast time.

Thanks for taking the time to let us know how much you enjoyed your stay at our resort, especially the friendly service from our resort team. We also value your feedback about the breakfast service and will gladly answer your question about the sparkling water mystery. Most of our resort team are Thai, but to ensure we also have staff that speak the languages of our European customers we employ 5 junior managers from other countries. Unfortunately there was a simple misunderstanding when a European manager was trying to ensure our Breakfast team know you like sparkling water, but thanks to your comments we have been able to improve the flow of communication. It is always a pleasure to host a Gold or Platinum loyalty card holder in our resort, so we look forward to welcoming you back to a Pullman hotel in the future. Best regards, James Murphy

Holiday for 2

TripAdvisor rating 4.5/5

59paulj Couples - 07/06/2019 TripAdvisor review

We booked this holiday on Accor website which was very easy, we arranged for a car to pick us up from the airport which was very good. When we arrived at the hotel and we was greeted with a lovely drink and refreshing towel, checking was good and then taken to our room which was an upgrade (Fantastic room). The staff at this resort are awesome All. Some days we had the pool to ourselves and the restaurants very quiet time which was great. We recommend this hotel for beauty, peaceful and great staff.

Nothing really bad to say about it

TripAdvisor rating 4.5/5

Piers D Couples - 30/04/2019 TripAdvisor review

My wife and I spent 1 week at the Pullman Panwa Beach and there is nothing we can say that is really negative about it. The location was great, the staff were lovely, the room was fantastic, the view amazing, the breakfast delicious, the restaurants clean and well organised, the pool beautiful.

Thanks for taking the time to post a 5 star review highlighting the amazing views, delicious breakfast and our great location. We hope to welcome you back to a Pullman resort in the future. Best regards,

Very nice stay,but with some comments/questions

TripAdvisor rating 4.5/5

Momokichiboo Couples - 10/02/2019 TripAdvisor review

We enjoyed our stay very much,..nice comfortable room, very nice view from the roon terrace,very good private beach/swiming pool area,very friendly staff and nice foods at Restaurant Aqua,but have 3 comments/questions;1.Evening Turn Down ServicesWith 5 stars,selling Prvate Beach/Swiming Pools,people witll take showers before dinner,and could be in the morning as well.Nothing to do with "Eco-Friendly",but if you change towels twice a day,this is great.I said the same to the Reception when we checked out,but she said "Will discuss with House Keeper",but this is nothing to do with House keepers,but Hotel Management,as this should incur the additional costs to the hotel.2.Restaurant TamarindWe were the first customer there,so based on the Menu given,we selected some and ordered.But to the next customers and so on,they explain the Course Menu?,which they did not explain to us at all.They should treat customers on equal basis. Our "Tom Yam type Soup",Chiken inside was very very very salty! When waitress usked us about the foods,I explained the same.But she never responded to my comment.At least,she should have explained something?Until we left the Restaurant,she was very queit?3.Water Polo at the Swing PoolWhen we were resting at the Pool side,all of sudden,Water Polo started in the Pool,with noises,laughing,shouting,splash all over the place.About 10 people were in the game,including 3 Pullman staffs,wareing Pullman shirts.I asked Pool Guy,but only said "10 minutes"? After 30 minutes,they finished,and people came back to Swimin Pool,as it was quiet again.Why you allow Water Polo in the Swiming Pool?

Thanks for taking the time to let Trip Advisor readers know you enjoyed your stay, had nice food and found our resort team were very friendly. We also want to thank you for providing valuable feedback on the Tom Yum soup and interaction with the waitress. Your comments have been discussed with our restaurant team and we shall ensure this remains an isolated incident. I also value your questions about activities at our Edge Beach Club. We do our best to balance parts of the day with a relaxing mood and other parts of the day with activities, including volley ball, Muay Thai classes, water aerobics and water polo. I hope we get a chance to welcome you back to a Pullman resort in the future.

Pullman Phuket Panwa

TripAdvisor rating 4.5/5

Flippie C Solo travel - 01/01/2019 TripAdvisor review

When I review holiday destinations I always try to identify both positive and negative points. This time I must say it was hard to identify topics on the negative sides of the equation.In general Pullman Phuket Panwa is a great resort: The service is great and the selection and quality of food, compared to other resorts in the same area, is outstanding! Because of the sea tides, the beach is not perfect. However, Ao Yon Beach is only 5 min away and great for sun bathing and swimming.For those who like to relax and stay at the resort, the location is perfect. Those who wish to explore the surrounding area, be aware that traffic towards the city is unavoidable.Kind Regards,Flippie Coetsr

Fantastic Hotel

TripAdvisor rating 4.5/5

Christophe B Couples - 24/12/2018 TripAdvisor review

Great hotel with a nice sea view and 2 big swimming pools.Restaurant is also very a relaxing place with excellent food.Transportation to airport with hotel car is very good service and staff at reception very kind.Thanks to Nat who was a kind receptionist with very good professional service.

Thanks for taking the time to post a 5 star review of your vacation spent at our Pullman lifestyle resort. Merry Christmas & Happy New Year.

A fun getaway

TripAdvisor rating 4.5/5

S_Just_S Couples - 24/12/2018 TripAdvisor review

The staff in the hotel go out of their way to make your stay enjoyable. The location is good, although quite remote in some aspects. The pools are beautiful and the restaurants are great (especially the Tamarind - highly recommended). Not the best beach in Phuket but they do their best to make the most of it

It is great to read your many compliments about the friendly service delivered by our resort team. We are especially pleased to discover how much you enjoyed dining at our Thai restaurant - Tamarind. We are also sorry you were unhappy with the private beach, but we hope you had time to enjoy some of the many free beach sport activities regardless. I hope we get a chance to welcome you back to a Pullman resort in the future. Best wishes, James Murphy

Aof AOT

TripAdvisor rating 4.5/5

Parinya V Friends getaway - 21/11/2018 TripAdvisor review

This is my first time in Pullman Phuket Panwa Beach and Resort.. it was fully booking at that day sometime we have to wait for services but in general there is excellent hospitality very friendly staffs comfy bed and good breakfast !!

We are glad you enjoyed your first visit to beautiful Cape Panwa and we hope it is not your last. Best wishes, James Murphy
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