Pullman Phuket Panwa Beach Resort Hotel 5 stars

Customer review rating (ALL Rating) 4.6/5 4,778 reviews

ALLSAFE approved hotel

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Pullman Phuket Panwa Beach Resort
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+ 30 Services

Hotel extras

  • "182 rooms and 29 pool villas with 2 bars and 2 restaurants"

  • Absolute private beach resort with stunning panoramic ocean view

  • "Giant chess, kids club, yoga class, snorkeling, kayaking!"

  • "Fun activities & kids meals with MyKids package"

  • Free flow & unique beverage experience with MyGlass Package

Hotel location

Pullman Phuket Panwa Beach Resort

44 5 Moo 8 Sakdidesh Road
Vichit Muang
83000 phuket
thailand

Fax: (+66)76/602505

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INTERNATIONAL AIRPORT At 50km / 31.07 miles - Shuttle paying

GPS:7.809749, 98.403084

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our 211 comfortable rooms provide genuine hospitality to ensure guests with a great experience. The rooms are fitted with chic and contemporary Thai furniture, sumptuous textiles and local works of art. Our Pool Villa is perfect for vacationing couples or honeymooners, the 150-square-meter Pool Villa features an infinity-edge pool, outdoor tiled terrace area and wooden deck

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 182

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Pullman Phuket Panwa Beach Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,778 reviews

TripAdvisor Rating 4.5/5

2,589 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

About food and room

TripAdvisor rating 2.0/5

apisitjack 15/01/2022 TripAdvisor review

Shrimp not fresh , bad smell and The cost is not correct when use discount The room smell like house paint I am accor membership not impress in this hotel I am promise to not to go to that place agian

Dear apisitjack, Sawasdee krap, Thank you for having shared your concerns to us and rest assured that your feedback is extremely relevant to us as we count you among our Accor Family. At this occasion, I am terribly sorry to read about your disappointment regarding the taste and freshness of the dish ordered, the accuracy of the bill considering your Accor discounts and finally regarding the overall room smell. Please do not hesitate to reach me out directly at HA2E5-CO@accor.com should you wish to share further comments or to get in touch with me personally to review the points highlighted. Once again very sorry and hope this unfortunate experience will not deter you to stay again in any other Accor properties around the globe and in Thailand. Best regards, William Daguin DIRECTOR OF GUEST EXPERIENCE

Great Stay. Highly recommended

Customer review rating 4.5/5

Mai Families - 14/01/2022 Confirmed reviews ALL

I really enjoyed my time at the hotel especially with the beach and the room views. The breakfast is variety and good, however, the egg station can take quite a long time to wait for as well as the tables. Breakfast juice station is not hygienic as the juice bottles require lots of touching to open/close the lid, this really bothered me especially there is a pandemic happening. Would be much better to change the package. Staffs are nice and friendly but I think the hotel was understaffed so all the services took time especially the restaurant.

Great stay

Customer review rating 5.0/5

C V. Couples - 13/01/2022 Confirmed reviews ALL

Friendly polite staff, clean accommodation and good food.

A perfect resort just few minutes from Phuket Old town with a private and secluded beach

Customer review rating 4.5/5

Gregory F. Friends - 13/01/2022 Confirmed reviews ALL

Good experience in a Pullman middle scale resort style well located for Phuket old town and Phuket south island visit -Good service , attentive staff , room ok and a freshen up plan should be conducted for room design improvements - Bathroom towels should be improved as well as some bed linens quite old -A special thank you for FO team : GAM and Tree who are always attentive and try their best -A special thank you for the Food and Beverage team : Dave and Ridwan very attentive and always around us

Dear Gregory, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

JUST FANTASTIC, STAFF WERE EXCELLANT

Customer review rating 5.0/5

David C. Couples - 11/01/2022 Confirmed reviews ALL

We both had a really great time, facilities were fantastic and the staff really went the extra mile.

Dear David, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Great Hotel in a great location

Customer review rating 5.0/5

Lisa B. Friends - 10/01/2022 Confirmed reviews ALL

Lovely Hotel with great staff. Nothing too much trouble for anyone. Room spotlessly clean as was every area within the hotel and grounds. Breakfast is amazing, so much choice and all of excellent quality. Edge bar is superb for lunch or a swim up G&T. Special thanks to Packy on reception, Ridwan and Ben at the bars and restaurants, these guys were so helpful and friendly, nothing was ever too much trouble and they are the happiest team I’ve come across at any hotel have stayed at. Panwa wasn’t my first choice of location in Thailand but I’m so glad my travel agent booked us in here. We will definitely return!

Dear Lisa, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Good stay

Customer review rating 3.5/5

Victoria Couples - 06/01/2022 Confirmed reviews ALL

The main issue was the service. At times is was extremely slow and you had to wait a long time to be served. I’m not sure if you were short staffed or some staff just need to be more attentive? This isn’t aimed at all staff, as there were a few who we’re very much on the ball.

Dear Victoria, Sawasdee krap, First of all thank you so much for taking the time and trouble in sharing your feedback through the Guest Satisfaction Survey. We sincerely hope that you have spent an enjoyable time with us. On the meantime so sorry to read about your disappointment regarding the quality of service in our restaurants. Kindly note that we are reviewed internally our manning organization and managed the necessary adjustments ensuring our Guests are properly served in a timely manner. It is indeed both a question of organization and driving the team through the day ensuring keep focusing on customer service. Thank you again for your very constructive feedback and look forward to welcoming you back again if you intend to be back in Phuket. Best regards, William Daguin DIRECTOR OF GUEST EXPERIENCE

as I expected

Customer review rating 4.5/5

Pornsook Families - 05/01/2022 Confirmed reviews ALL

This is the hotel of my family. Every long holiday, we often visit and stay at this hotel. Good location, warm experience, and helpful staffs.

Dear Khun P, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE
Customer review rating 5.0/5

Pratana F. Families - 03/01/2022 Confirmed reviews ALL

Always love to come back here! Especially the staff very give the best service and so friendly. My highlights this time was the spa and the front deck people are very helpful and always tried to help with everything they can. I definitely coming back soon.

Dear Pratana, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

We had a great Christmas week at this great resort

Customer review rating 5.0/5

James O. Families - 01/01/2022 Confirmed reviews ALL

We originally planned to travel round a lot more but were restricted at the time to staying in one hotel for the first 7 days, which has since changed. We stuck to our revised plan and are so happy we spent a week relaxing at this great resort. We love our food and it was great. Everything was clean and well cared for with highly attentive staff. We have since stayed at another hotel in Phuket and realise just how good the Pullman is. We would highly recommend it.

Dear James, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Such a relaxing place to be

Customer review rating 5.0/5

Mark T. Couples - 01/01/2022 Confirmed reviews ALL

Beautiful boutique type hotel, staff really nice, lovely location and away from all the busier resort hotels …… the perfect retreat for our first 4 days in Thailand

Dear Mark, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

warm welcome staff with fun activities for your leisure

Customer review rating 4.5/5

Jariyaporn /. V. Families - 29/12/2021 Confirmed reviews ALL

warm welcome staff with fun activities for your leisure

Dear V. T., We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Never disappointed, great place

Customer review rating 4.5/5

Yves L. L. Families - 28/12/2021 Confirmed reviews ALL

Been several times in your hotel and we are always looking forward to come back l!

Dear Yves, We very much appreciate your very positive comments regarding your recent stay at the Pullman Phuket Panwa Beach Resort. Once again a real pleasure having you here with us over Christmas and we were super delighted to host you here. Thank you for your feedback and continuing support towards AccorHotels and look forward to host you back again soon. All our best wishes for 2022, Thank you, William

Well located and the staff are very helpful especially Mr. William

Customer review rating 4.5/5

Bhargavi P. Couples - 27/12/2021 Confirmed reviews ALL

Very good stay and helpful staff, will return back.

Dear B We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

A Good Stay

TripAdvisor rating 4.0/5

ruby w 31/10/2021 TripAdvisor review

Overall, my stay was nice. The staff are extremely friendly, accommodating and efficient, especially Nam in reservations and Ben and Radwan in F&B, the Sunday brunch was surprisingly good and the room was spacious with a great view. My only problem with the stay, however, was the mosquito fogging on the last day. There was not enough notice about the fogging and it was done at 3pm when everyone was outside. I would have had my kids safely in the room if I was more aware.

Dear ruby w, Sawasdee krap, Thank you so much for having shared your feedback on TripAdvisor. At this occasion, we are extremely delighted to read that you have spent a pleasant time in Panwa. So sorry also for the inconvenient caused by the weekly fogging. We are normally placing a day before an in-room message to let our Guests know about the timing. Will ensure that our Guests are fully aware about it. Thank you again for your very constructive feedback, Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Staff so friendly

TripAdvisor rating 5.0/5

Najareekorn_Sunipat 27/08/2021 TripAdvisor review

i want to say thanks you so many staff . Especially Khun Som (front), Khun Nu because i ask them a lot about my baby food if next year covid get better i will go again :) i recommend family stat to this hotel is so good for family and pet friendly ^^

Dear Najareekorn_Sunipat, Sawasdee krap, First of all we were so pleased having you here with us and thank you in return for having shared such a positive review on TripAdvisor. We are so delighted to read that you have fully enjoyed your time here with us. Indeed we have just recently been listed as one of top pet friendly hotel in Phuket and at this occasion glad that your little puppy enjoyed too. Thank you again for your review and look forward to seeing you back again in the future. Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Happy birthday

TripAdvisor rating 4.0/5

guidenawap0l 31/03/2021 TripAdvisor review

The rooms are clean and comfortable. The hotel staff are very good service, give yourself a good guest. beautiful beach, affordable price, delicious hotel food. Good location with reasonable price. Clean room, friendly staff, walking distance to the beach but have to walk further to the area that allow for swimming.

Dear guidenawap0l, Sawasdee krap, First of all thank you for sharing your experience on TripAdvisor. At this occasion we are extremely delighted to read that you have spent a very pleasant time here. Thank you for your feedback and look forward to welcoming you back again this year, Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

A nice upgrade, and a pleasant stay

TripAdvisor rating 5.0/5

seethsu 03/02/2021 TripAdvisor review

received a nice upgrade upon arrival. Nice villa, well kept and maintained. Great service from the staff, good food despite only 2 outlets were open. Beautiful view, windy and cooling weather. A nice and relaxing weekend getaway. 5 star property and service 5

Dear seethsu, Sawasdee krap, Million thanks for your very motivating and encouraging feedback, much appreciated. Very nice to meet you during your short break in Panwa and glad to read that you have spent a nice and peaceful week end with your family. Once again thank you reviewing us and look forward to welcoming you back again, Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

NEW YEAR TRIP

TripAdvisor rating 5.0/5

sukhwant_singh1 08/01/2021 TripAdvisor review

We would like to go back again and again good room nice view nice beach and lots of activity to do. Would like to than MR.WILLAM,MR.HERMAN,MS.MONICA,MR.TEE ,MR.HENRY and all entire staff team there were very nice,friendly and helpfull oh staff at the pool bar also very nice,helpfull too THANK YOU

Dear sukhwant_singh1, Sawasdee krap, Million thanks for taking the time to share such a positive review on TripAdvisor. Foremost we are most delighted to read that you have spent a fantastic time here. The whole Pullman Panwa team were extremely thrilled to host you here and once again wishing you all the best for 2021. All the best, happy new year and take care, Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Extraordinary!

TripAdvisor rating 5.0/5

Bank T 23/12/2020 TripAdvisor review

This stay was one of the best stay I ever had with any ALL hotels. Also a great service of k Tee I need to reach out who was very friendly and helpful. Thanks Pullman team for making my holiday perfectly!

Dear Bank T, Sawasdee krap, We are firstly extremely pleased to receive such a positive review on TripAdvisor and secondly that you consider our resort as one of the best Accor properties you ever stayed in. Much appreciated and in return thank you also for visiting us. Merry Christmas and all the best for the end-year festivities, Best regards, William Daguin DIRECTOR OF GUEST EXPERIENCE

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