ibis Phuket Kata 3 stars

Customer review rating (ALL Rating) 4.2/5 283 reviews

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88 8 Kata Road, Tumbon Karon, Amphur Muang Phuket, 83100 PHUKET, Thailand

Description

Hotel extras

  • "The ideal choice for family getaways

  • The perfect base to explore the island's highlights

  • 10-minute walk to Kata beach

  • Walking distance to shops, restaurants, and the market

  • Free WIFI

Our accommodation(s)

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Hotel location

ibis Phuket Kata

88 8 Kata Road, Tumbon Karon, Amphur Muang Phuket
83100 PHUKET
Thailand

GPS:7.821944, 98.3005

Telephone
Fax +66 76 363 489

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TASTE RESTAURANT

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries,coffee,tea and local specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  283 reviews

TripAdvisor Rating  4.0/5  927 reviews

Safe budget option - you get what you pay for

TripAdvisor rating 3.0/5

jess b TripAdvisor review

I think this hotel deserves a 'good' rating - between average and really good. I spent 4 nights here in a large family group. The location is good - close to everything in Kata but tucked away off the main street. They hold a little street market in the evening in the driveway, which is a nice place to get a cold beer. The rooms are basic - typical Ibis rooms- next to no storage, but the beds were really comfortable and air con strong. Needs some TLC including a kick of paint. They could also do with a few more housekeeping staff. Our room wasn't cleaned til mid/late afternoon most days which was inconvenient. The communal areas also got pretty dirty by middle of day. Floor in lift was filthy. Another problem we had was with check in. We booked through Booking.com and had early check in (from 12pm) included with our rate. This was not subject to availability. Hotel was completely unaware of this and made us and every other guests wait until 2pm on the dot (not 13.59) to check in. This meant there was a huge queue at reception and then for the 2 tiny lifts. They did give us late check out as compensation- buut did not update cards so got locked out or or inform housekeeping who kept tapping their watches at us. (Have also taken this up with Booking.com as miscommunication could be their end). Breakfast buffet fine - reasonable value at 250 bht. Other food average and over priced Pool OK- more loungers needed Overall you get what you pay for.

Dear valued guest, Thank you once again for choosing our hotel for your visits to Phuket. While regretful, we appreciate you having brought to our attention. I regret to learn of your unpleasant experience and would like to sincerely extend my apologies for any inconvenience this may have caused. Kind Regards, Ibis Phuket Kata

Run Down Motel in Desperate Need of Management

TripAdvisor rating 1.0/5

G T TripAdvisor review

The most poorly managed ibis in the world. It took NINE requests to get a very simple item dealt with, despite written confirmation (in response to a telephone call) that it will be ready when I checked in. Management refuses to acknowledge or apologise for their mistakes. The reception staff are rude, incompetent and extremely antagonistic to guests. The room attendants are overworked but manage to do a commendable job. The motel is run down and in desperate need of a refurbishment. Breakfast is extremely poor quality, and yet the price has increased significantly. Now that there is a night market at the entrance, it's very noisy and parking space is limited, even for motorbikes. On check-out, the system indicated an unpaid amount in correctly states on my invoice, but I was simply told "don't worry about it". Really, you have my credit card and expect me simply to let you charge it fraudulently. The is an embarassment to the Accor brand. It should be audited and the brand licence revoked. It's only kept afloat by the hoards of russian and chinese bus tourists that throng the place. Horrible motel. AVOID AVOID AVOID

Dear valued guest, Thank you once again for choosing our hotel for your visits to Phuket. There are many hotels for guests to choose from and I am sincerely grateful that you stay with us. Again, please allow me to thank you for taking the time to bring to my attention the very disappointing experience and service that you received. I immediately spoke to our team to ensure that such a situation does not recur in the future and cause such a negative experience again, as normal practice the team member must be well approach with the positive manners toward our guest. I would very much like to welcome you back to the hotel, if you would at one stage consider staying with us again when your travel plans bring you to Phuket. I want to assure you that we truly value your business and demonstrate our clear desire not to lose you as one of our valuable guests. Again, my sincerest apology on this occasion and I remain, at your service. Yours sincerely, Ibis Phuket Kata.

Excellent stay

TripAdvisor rating 5.0/5

thanyanopl Couples - TripAdvisor review

I've stayed at this hotel twice now, and it remains a favorite for its excellent location near Kata Beach. The rooms are comfortable, and the on-site massage shop is a wonderful bonus. However, the real highlight of this hotel is the staff. I would especially like to commend Khun Tew from the F&B department. She greeted us warmly every time and even recognized us during our second stay. Her exceptional service and attention to detail left a lasting impression. Highly recommended!

Dear valued guest, Thank you for your kind review towards our hotel and expressed your thought about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guest. At our hotel, we strive to make the best for our guest and continue to develop our service standard to ensure that we deliver the best for you. We hope to welcome you back to our hotel in the near future. Yours sincerely, Ibis Phuket Kata.

Disproportionately high value for money strongly recommended

TripAdvisor rating 4.0/5

samitdeb Families - TripAdvisor review

Extremely value for money, decent location and attentive staff. The property is a bit dated but we wont mind , the room rages are around sgd 45 , surrounded by all facities , beqtch is 10 mins walk but they have shuttle service . Power sockets may not work for some plugs but the staff is really helpful and provulided the adapter , extended the check out time - the front desk staff Pae was extremely atfentive. I am sorry that i am leaving the hotel in 2 days only - will be back soon

Dear valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Looking forward to welcoming you to Ibis Phuket Kata again, when the time has brought you back to Phuket in the future. Yours sincerely, Ibis Phuket Kata.

The Best Accor Hotel in Kata Beach

TripAdvisor rating 5.0/5

Mint S Business - TripAdvisor review

As an Accor Plus Gold Member, I am grateful to be able to stay here due to the hotel at Kata Beach is fullybook, and the staff recognises me as well. They provide me a welcome drink at the pool bar and free late check-out 18.00 (depends on member level & subject to room availibility). Now the traveller is a little bit since this period is a low season, nevertheless, the rates are cheaper but worth it. You should take this opportunity to open your experience in Kata Beach at here and special for pet lover this hotel is pet friendly.

Dear valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Looking forward to welcoming you to Ibis Phuket Kata again, when the time has brought you back to Phuket in the future. Yours sincerely, Ibis Phuket Kata.

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Other web-users rate our hotel

  • 510 reviews 9.5/10 Location
  • 677 reviews 5.8/10 Room
  • 542 reviews 8.3/10 Service
  • 34 reviews 7.2/10 WiFi
  • 407 reviews 3.4/10 Comfort
  • 345 reviews 5.3/10 Breakfast
  • 306 reviews 7.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.