ibis Phuket Kata 3 stars

Customer review rating (ALL Rating) 4.4/5 86 reviews

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88 8 Kata Road, Tumbon Karon, Amphur Muang Phuket, 83100 PHUKET, Thailand

Description

Hotel extras

  • "The ideal choice for family getaways

  • The perfect base to explore the island's highlights

  • 10-minute walk to Kata beach

  • Walking distance to shops, restaurants, and the market

  • Free WIFI

Our accommodation(s)

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Hotel location

ibis Phuket Kata

88 8 Kata Road, Tumbon Karon, Amphur Muang Phuket
83100 PHUKET
Thailand

GPS:7.821944, 98.3005

Telephone
Fax +66 76 363 489

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TASTE RESTAURANT

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries,coffee,tea and local specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  86 reviews

TripAdvisor Rating  3.8/5  937 reviews

Nice and clean and in a good location

TripAdvisor rating 4.0/5

Niki W Friends getaway - TripAdvisor review

Have just got back from a stay at the hotel. The hotel was clean and the staff were all very friendly. The hotel is located in a good place which is about a 10 min walk to kata beach. The hotel provides transport to and from the beach for free which was very handy. The breakfast wasn’t to my taste but I’m super fussy but there was a good selection of items to choose from. They could do with putting a few more sun beds around the pool as they go very quickly. Having a massage by the pool was very relaxing and a good cost compared to the other places around the hotel. And of course a 7-11 just on the corner. In the evening they have a small night market just out the front with a cocktail bar and food options. For a 3 star hotel you couldn’t ask for more would stay again

Dear Value guest, We very much appreciate your comments regarding your stay at the ibis Phuket Kata. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Phuket Kata Team

good location

TripAdvisor rating 3.0/5

carl b TripAdvisor review

The location of this Hotel is perfect not far from anything Bars, market and a wonderful beach. reception was pleasant and helped us with any information we needed. The hotel is a bit dated and needs a refurb, the room we had was very small and not much room for cases with limited storage, Breakfast was ok. We would go back to Kata beach but maybe a different hotel

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ibis Phuket Kata

Safe budget option - you get what you pay for

TripAdvisor rating 3.0/5

jess b TripAdvisor review

I think this hotel deserves a 'good' rating - between average and really good. I spent 4 nights here in a large family group. The location is good - close to everything in Kata but tucked away off the main street. They hold a little street market in the evening in the driveway, which is a nice place to get a cold beer. The rooms are basic - typical Ibis rooms- next to no storage, but the beds were really comfortable and air con strong. Needs some TLC including a kick of paint. They could also do with a few more housekeeping staff. Our room wasn't cleaned til mid/late afternoon most days which was inconvenient. The communal areas also got pretty dirty by middle of day. Floor in lift was filthy. Another problem we had was with check in. We booked through Booking.com and had early check in (from 12pm) included with our rate. This was not subject to availability. Hotel was completely unaware of this and made us and every other guests wait until 2pm on the dot (not 13.59) to check in. This meant there was a huge queue at reception and then for the 2 tiny lifts. They did give us late check out as compensation- buut did not update cards so got locked out or or inform housekeeping who kept tapping their watches at us. (Have also taken this up with Booking.com as miscommunication could be their end). Breakfast buffet fine - reasonable value at 250 bht. Other food average and over priced Pool OK- more loungers needed Overall you get what you pay for.

Dear valued guest, Thank you once again for choosing our hotel for your visits to Phuket. While regretful, we appreciate you having brought to our attention. I regret to learn of your unpleasant experience and would like to sincerely extend my apologies for any inconvenience this may have caused. Kind Regards, Ibis Phuket Kata

Run Down Motel in Desperate Need of Management

TripAdvisor rating 1.0/5

G T TripAdvisor review

The most poorly managed ibis in the world. It took NINE requests to get a very simple item dealt with, despite written confirmation (in response to a telephone call) that it will be ready when I checked in. Management refuses to acknowledge or apologise for their mistakes. The reception staff are rude, incompetent and extremely antagonistic to guests. The room attendants are overworked but manage to do a commendable job. The motel is run down and in desperate need of a refurbishment. Breakfast is extremely poor quality, and yet the price has increased significantly. Now that there is a night market at the entrance, it's very noisy and parking space is limited, even for motorbikes. On check-out, the system indicated an unpaid amount in correctly states on my invoice, but I was simply told "don't worry about it". Really, you have my credit card and expect me simply to let you charge it fraudulently. The is an embarassment to the Accor brand. It should be audited and the brand licence revoked. It's only kept afloat by the hoards of russian and chinese bus tourists that throng the place. Horrible motel. AVOID AVOID AVOID

Dear valued guest, Thank you once again for choosing our hotel for your visits to Phuket. There are many hotels for guests to choose from and I am sincerely grateful that you stay with us. Again, please allow me to thank you for taking the time to bring to my attention the very disappointing experience and service that you received. I immediately spoke to our team to ensure that such a situation does not recur in the future and cause such a negative experience again, as normal practice the team member must be well approach with the positive manners toward our guest. I would very much like to welcome you back to the hotel, if you would at one stage consider staying with us again when your travel plans bring you to Phuket. I want to assure you that we truly value your business and demonstrate our clear desire not to lose you as one of our valuable guests. Again, my sincerest apology on this occasion and I remain, at your service. Yours sincerely, Ibis Phuket Kata.

Excellent stay

TripAdvisor rating 5.0/5

thanyanopl Couples - TripAdvisor review

I've stayed at this hotel twice now, and it remains a favorite for its excellent location near Kata Beach. The rooms are comfortable, and the on-site massage shop is a wonderful bonus. However, the real highlight of this hotel is the staff. I would especially like to commend Khun Tew from the F&B department. She greeted us warmly every time and even recognized us during our second stay. Her exceptional service and attention to detail left a lasting impression. Highly recommended!

Dear valued guest, Thank you for your kind review towards our hotel and expressed your thought about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guest. At our hotel, we strive to make the best for our guest and continue to develop our service standard to ensure that we deliver the best for you. We hope to welcome you back to our hotel in the near future. Yours sincerely, Ibis Phuket Kata.

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Other web-users rate our hotel

  • 428 reviews 9.5/10 Location
  • 551 reviews 6/10 Room
  • 445 reviews 8.1/10 Service
  • 21 reviews 6.3/10 WiFi
  • 334 reviews 3.5/10 Comfort
  • 260 reviews 6.9/10 Cleanliness
  • 245 reviews 5.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.