Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,325 reviews

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Description

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket
Thailand

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,325 reviews

Customer review rating 5.0/5

Susan J. B. Couples - Confirmed reviews ALL

Looking for a new accommodations we just walked in to get a room. Our experience with Beer at front desk was amazing. She found us a great room as a last minute booking for the 13 days we stayed. I would highly recommend this hotel. The location, breakfast buffet, room and pool area were great. The only thing we would recommend they upgrade their beds as we found it a bit hard.

Dear Susan J. B., Thank you very much for taking the time to share your positive experience at Grand Mercure Phuket Patong. We are delighted to hear that you enjoyed our breakfast, spacious accommodations, and the fabulous pool area. It is also wonderful to know that "Beer" at the front desk provided you with exceptional service during your last-minute booking. We appreciate your feedback regarding the comfort of our beds. Your suggestions are valuable to us as we continuously strive to enhance our guests' experiences. We hope to welcome you back in the future for another enjoyable stay. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 5.0/5

Naomi A. C. Couples - Confirmed reviews ALL

We had a great time. Room was comfortable. Location was central. Service by all staff amazing!

Dear Naomi A. C., Thank you very much for your delightful review. We are thrilled to hear that you enjoyed our central location and that our staff provided you with exceptional service. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another wonderful stay. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 5.0/5

Tessa A. A. Families - Confirmed reviews ALL

Great stay! Staff was extremely proffesional, helpful and kind, making our stay both comfortable and enjoyable.

Dear Tessa A. A., Thank you very much for your amazing review! We are delighted to hear that their professionalism and helpfulness contributed to making your stay enjoyable. Your kind words motivate us to continue providing excellent service to all our guests. We look forward to welcoming you back soon. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 5.0/5

Drago S. Families - Confirmed reviews ALL

Amazing stay, amazing staff, delicious food. Just made our short stay unforgetable

Dear Drago S., Thank you very much for your kind words regarding your recent stay at our hotel. We are thrilled to hear that our staff, food, and overall service contributed to making your time with us unforgettable. We look forward to welcoming you back soon! Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 5.0/5

Sushil K. D. Families - Confirmed reviews ALL

Comfortable stay with last minute change request of room for my senior parents. Staffs are kind and well behaved.

Dear Sushil K. D., Thank you very much for your positive review regarding your recent stay. We are pleased to hear that our staff was able to accommodate your last-minute request for your senior parents and that you found your stay comfortable. We look forward to welcoming you back again soon. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Other web-users rate our hotel

  • 936 reviews 9.3/10 Location
  • 1,142 reviews 6.3/10 Room
  • 1,416 reviews 8.9/10 Service
  • 13 reviews 8.8/10 WiFi
  • 651 reviews 9.4/10 Breakfast
  • 526 reviews 5.3/10 Comfort
  • 508 reviews 6.3/10 Cleanliness
  • 233 reviews 6.5/10 Value

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