Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,104 reviews

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Description

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket
Thailand

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,104 reviews

TripAdvisor Rating  4.5/5  3,578 reviews

Certificate of excellence 2024

A chain is as strong as its weakest link

TripAdvisor rating 5.0/5

Explore51298482839 TripAdvisor review

Great property..Great location..Great service.. But above all , it takes only 1 human to make your trip memorable.. Here that was "TEN".. A Man who loves what he does..will go extra mile to resolve your issues if any.. Soft spoken , kind hearted , vigilant and aware.. That is what we all travelers need.. Right ?

Dear Explore51298482839 Thank you very much for your 5 stars review! We’re thrilled to hear that you had a great experience and enjoyed the great location. It’s our pleasure to know that our team members, including “TEN” who made your stay more special. Your kind words mean so much to us, and we will ensure to pass on your compliments. We look forward to welcoming you back for another memorable stay! Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Fabulous Experience

TripAdvisor rating 5.0/5

Abdallah E TripAdvisor review

Second time to stay in Grand Mercure Phuket. It is always a pleasure experience to stay there. Ryan and Kai were always there to support ans assist me. The hotel in a very good location and in a quiet area as well. Breakfast was 10/10. I will definitely come back if I return to Phuket.

Dear166abdallahe Thank you for choosing to stay with us at Grand Mercure Phuket Patong! We’re thrilled to hear that you had a fabulous experience and enjoyed your stay with us. It’s our pleasure to know that our team members, including “Ryan and Kai” who made your experience more fabulous. we will ensure to pass on your compliments. We look forward to welcoming you back for another fabulous experience! Grand Regards, Guest Experience Team

Fantastic stay

Customer review rating 4.5/5

C. G. H. Couples - Confirmed reviews ALL

Overall, we had a very good experience at the Grand Mercure Phuket Patong and highly recommend it for couples planning a honeymoon trip. That said, there are a few areas for improvement: 1. The room lighting could be brighter; even with all the lights turned on, it still felt a bit dim. 2. The hot/cold shower control was difficult to adjust, making it challenging to find the right water temperature. We hope these areas can be addressed to enhance the stay for future guests.

Dear G. H. C., We very much appreciate your comments regarding your stay at the Grand Mercure Phuket Patong. It is always a pleasure to receive positive feedback. We value your feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Great Stay

Customer review rating 5.0/5

Derrick Friends - Confirmed reviews ALL

Customer service was excellent. All employees treated us with respect and went out of their way to make sure we were satisfied. Hotel has a great location and is convenient to shopping, dining and general moving around.

Great Central Oasis

Customer review rating 3.5/5

Travis R. Families - Confirmed reviews ALL

Great hotel, pool, and food and drink but rooms smell musty from the humidity and lack of ventilation.

Dear Travis Paul R., We very much appreciate your comments regarding your stay at the Grand Mercure Phuket Patong. It is always a pleasure to receive positive comments and will serve as an encouragement to our team. We value your constructive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

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Other web-users rate our hotel

  • 1,166 reviews 9.2/10 Location
  • 1,763 reviews 7.1/10 Room
  • 1,798 reviews 8.8/10 Service
  • 15 reviews 8.5/10 WiFi
  • 813 reviews 6.9/10 Cleanliness
  • 756 reviews 9.3/10 Breakfast
  • 720 reviews 8.7/10 Food
  • 617 reviews 8.4/10 Vibe

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