Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,387 reviews

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Description

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket
Thailand

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,387 reviews

Customer review rating 5.0/5

Mohammed S. M. Y. Solo - Confirmed reviews ALL

From start of checking in until checking out, the staff were very accommodating and nice and made my stay enjoyable. Will be back again.

Dear Mohammed S. M. Y., Thank you very much for your kind review regarding your stay with us. We are delighted to hear that you found your stay comfortable and our staff accommodating. Your positive experience motivates us to maintain our high standards, and we look forward to welcoming you back in the future. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 4.5/5

Yu S. C. Families - Confirmed reviews ALL

Almost a perfect stay, the only downside was the dampness in the room, which I hope will be improved in the future. The swimming pool was great, and there was even a children's play pool. The breakfast selection was so extensive that I didn't have a chance to try them all. The staff were very professional and friendly.

Dear Yu S. C., Thank you very much for your wonderful 9/10 review and for staying at Grand Mercure Phuket Patong. We are delighted to hear that you enjoyed our swimming pool facilities, especially the children’s play pool, as well as the extensive breakfast selection and the warm hospitality from our team. Your kind compliments about our staff’s professionalism and friendliness are truly appreciated. At the same time, we sincerely apologize for the dampness in the room and appreciate you bringing this to our attention. Your feedback is valuable to us, and we will share it with the relevant team as we continuously work to improve our facilities and guest experience. Thank you once again for your thoughtful feedback and recommendation. We hope to have the pleasure of welcoming you back again for an even more comfortable and enjoyable stay in the future. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 5.0/5

Glenn G. R. Couples - Confirmed reviews ALL

Stayed 5 nights in a pool access room which was brilliant. The staff are absolutely fantastic and can't do enough for you. The property is well maintained and modern. If you dont like staying at the Grand Mercure Patong, the you are very hard to please. Highly recommended.

Dear Glenn G. R., Thank you so much for sharing your pleasant experience and kind recommendation at Grand Mercure Phuket Patong. We are delighted to hear that you had such a pleasant stay and enjoyed your pool access room during your five nights with us. It is wonderful to know that our team’s friendly and professional service helped make your experience even more memorable. Your compliments about our well-maintained and modern property truly mean a lot to us, and we will be proud to share your kind words with the entire team. Thank you once again for your support and recommendation. We look forward to welcoming you back again for another brilliant stay in Phuket. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 5.0/5

Christine S. Friends - Confirmed reviews ALL

We couldn’t fault anything, we were made welcome from check in to check out. The pool access room was Awsome, they even provided me with mattress topper as I like a super soft mattress. The room was spotlessly clean and our room cleaner, I cant remember her name couldn’t do enough for us, she was amazing. The food in restaurant was beautiful, the buffet breakfast was great value. Will definitely be back next year.

Dear Christine S., Thank you so much for your amazing review and for choosing Grand Mercure Phuket Patong for your holiday. We are truly delighted to hear that you had such an amazing stay and that our team made you feel welcome from check-in to check-out. It is especially rewarding to know that you enjoyed the pool access room, our cleanliness standards, the restaurant experience, and the buffet breakfast. Your kind words about our housekeeping team and our breakfast staff mean a great deal to us. We are so pleased to hear that they helped make your stay even more memorable with their warm and attentive service. We will be sure to share your lovely compliments with the entire team. Thank you once again for your support and recommendation. We are already looking forward to welcoming you back next year for another fantastic stay with us in Phuket! Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 4.5/5

Darren J. W. Solo - Confirmed reviews ALL

Great location and great food

Dear Darren J. W., Thank you very much for your wonderful review! We appreciate your kind words regarding our location and food offerings. We look forward to welcoming you back to Grand Mercure Phuket Patong. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Other web-users rate our hotel

  • 904 reviews 9.3/10 Location
  • 1,112 reviews 6.5/10 Room
  • 1,439 reviews 9/10 Service
  • 16 reviews 8.4/10 WiFi
  • 628 reviews 9.3/10 Breakfast
  • 507 reviews 6.6/10 Cleanliness

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