Grand Mercure Phuket Patong 5 stars

Name: Grand Mercure Phuket Patong | Phuket Hotels | all.accor.com - ALL
Address: 1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Phuket, 83150, TH
Telephone: +6676231999
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,430 reviews

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1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, 83150 Phuket, Thailand

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Grand Mercure Phuket Patong

Upscale hotel for business and leisure

Set back 500 metres from Patong Beach, Grand Mercure Phuket Patong Resort & Villas offers a quiet and secluded sanctuary just steps away from one of the most famous beachfront entertainment districts in Thailand. Shopping bazaars, a range of international eateries and many of Phuket's most exciting nightlife venues are all within walking distance. The resort is equally suitable for young travellers, families or simply friends looking at spending some quality time together.

Phuket's popular Patong beach is widely considered as one of Asia's most sought after destinations. With its white sand beach, entertainment, shopping malls and local cultural heritage, Patong has everything it takes to surprise and please you.

Hotel extras

Only property where offers Pool Villa experience in Patong!
Blissful mind and joyful body at award-winning Ryn Spa
Creative themed meetings in various venues provide
Spoil your kids with kids meals, fun activities and more
Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

Room

Superior 1 King Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Accessible room

See availabilities

Room

Superior 2 Single Beds

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: Pool side

See availabilities

Room

Deluxe Pool Access 1 King Bed

2 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Accessible room

See availabilities

Room

Deluxe Pool Access 2 Single Beds

2 pers. max
34 m² / 365 sq ft

Bedding 1 x Twin bed(s)
Views: Pool side

See availabilities

Suite

Superior Suite 1 King Bed

3 pers. max
66 m² / 710 sq ft

Bedding 1 x King size bed(s)
Views: Pool side

See availabilities

Suite

Deluxe Suite 1 King Bed

3 pers. max
90 m² / 968 sq ft

Bedding 1 x King size bed(s)
Views: Pool side

See availabilities

Villa

One Bedroom Pool Villa

3 pers. max
115 m² / 1237 sq ft

Bedding 1 x King size bed(s)
Views: Garden View or Pool side

See availabilities

Villa

Two Bedroom Pool Villa

5 pers. max
220 m² / 2368 sq ft

Bedding 2 x King size bed(s)
Views: Garden View

See availabilities

Room

Superior 1 King Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Accessible room

See availabilities

Room

Deluxe Pool Access 1 King Bed

2 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Accessible room

See availabilities

Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket
Thailand

GPS:7.888059, 98.29618

+66 76 231 999

+66 76 231 998

BANGLA ROAD

Entertainment/theatre district

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Shuttle

Additional charge

Shuttle scheduled

THAILAND DIVERS

Tourist attraction

Access: 1 km / 0.62 mi 20 min walk / 10 min drive

Shuttle

Additional charge

Shuttle on call

TIGER KINGDOM

Zoo

Access: 7 km / 4.35 mi 15 min drive

Shuttle

Additional charge

Shuttle on call

GO KART SPEEDWAY

Racetrack

Access: 7 km / 4.35 mi 15 min drive

Shuttle

Additional charge

Shuttle on call

FLYING HANUMAN

Tourist attraction

Access: 8 km / 4.97 mi 20 min drive

Shuttle

Additional charge

Shuttle on call

COUNTRY CLUB

Golf course

Access: 10 km / 6.21 mi 20 min drive

Shuttle

Additional charge

Shuttle on call

BUTTERFLY GARDEN

Botanical gardens

Access: 15 km / 9.32 mi 25 min drive

Shuttle

Additional charge

Shuttle on call

PHUKET FANTASEA

Art and Culture

Access: 20 km / 12.43 mi 20 min drive

Shuttle

Additional charge

Shuttle on call

GIBBON CENTER

Wood/forest

Access: 35 km / 21.75 mi 40 min drive

Shuttle

Additional charge

Shuttle on call

JUNCEYLON SHOPPING MALL

Shopping centre/mall

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Shuttle

Shuttle scheduled

PATONG BEACH ROAD

Restaurant and cafe district

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Shuttle

Additional charge

Shuttle scheduled

PHUKET OLD CITY

Restaurant and cafe district

Access: 15 km / 9.32 mi 30 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

CRAFT

At Craft Lounge, every drink tells a story. Nestled in the heart of Grand Mercure Phuket Patong Resort & Villas, our lounge is a haven for those who savor the art of mixology.

BOUNCE

Our Pool Bar is the perfect spot to relax while enjoying cocktails, fruit smoothies or Beers, alongside snacks, salads, sandwiches and pizzas. Happy Hours are available daily.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 265 m² / 2852.434 sq ft
Maximum seats capacity: 250
Maximum capacity for banquets: 160

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,430 reviews

George H. Couples - 7/8/2026 Confirmed reviews ALL

Dear George H., Thank you for taking the time to share your feedback with us. While we are pleased to hear that you enjoyed our convenient location and found our team to be friendly, we are truly sorry that your overall experience did not meet your expectations. We sincerely apologize for the cleanliness and maintenance issues you encountered, as well as for not delivering the level of comfort and value you anticipated. Please be assured that your comments have been shared with our Housekeeping and Engineering teams for review and improvement, as maintaining high standards is a priority for us. We appreciate your honest feedback, as it helps us identify areas where we can do better. We hope you will consider giving us another opportunity in the future to provide you with the quality experience that Grand Mercure Phuket Patong strives to deliver. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Michael J. F. Friends - 7/7/2026 Confirmed reviews ALL

Dear Michael J. F., Thank you very much for your kind words regarding our service and cleanliness. It is wonderful to hear that our staff, particularly "Oil and Teya", made a positive impact during your stay. We appreciate your positive feedback and hope to welcome you back soon. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Mohamed A. Q. A. Friends - 7/6/2026 Confirmed reviews ALL

MEW at the reception was outstanding throughout my stay. She was cooperative, professional, friendly, and genuinely welcoming from the moment I arrived. She made the check-in process smooth, kindly arranged a room upgrade as a platinum member, and was always happy to assist with any requests. I also really appreciated her kindness in arranging a late check-out, which made my departure much more comfortable. Thank you for the excellent hospitality and service!

Dear Mohamed A. Q. A., Thank you for your wonderful review and for your continued loyalty as a valued Platinum member. We are delighted to hear that Mew made such a positive impression during your stay. Your kind words about her professionalism, friendliness, and genuine hospitality are truly appreciated. We are pleased that she was able to make your arrival seamless, assist with your room upgrade, and arrange a late check-out to ensure a more comfortable departure. Your recognition is a great source of encouragement, and we will be sure to share your compliments with Mew. Thank you once again for your support and for choosing Grand Mercure Phuket Patong. We look forward to welcoming you back for another exceptional stay. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Rosaria T. Couples - 7/5/2026 Confirmed reviews ALL

Dear Rosaria T., Thank you very much for taking the time to share your kind review and for choosing to stay with us again. We are delighted to hear that you enjoyed another pleasant stay, even if it was just for one night. It is wonderful to know that you appreciated our convenient location, delicious dining options, and the peaceful atmosphere of our resort despite being in the heart of Patong. We are also pleased that you were able to relax and enjoy our pool area. Your continued support means a great deal to us, and we truly appreciate your loyalty. We look forward to welcoming you back for a longer stay on your next visit to Phuket. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Hoi L. T. Families - 7/3/2026 Confirmed reviews ALL

Dear Hoi L. T., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, pool access, and the friendly service provided by our team. We also appreciate your comments regarding the room size. Your feedback is valuable to us as we continually look for ways to enhance our guests' experience. For your next visit, we would be happy to recommend one of our larger room categories to provide you with even greater comfort. Thank you once again for staying with us. We hope to have the opportunity to serve you better in the future. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Web-users rating

Other web-users rate our hotel

886 reviews 9.4/10 Location
1,078 reviews 6.7/10 Room
1,422 reviews 9/10 Service
19 reviews 9.2/10 WiFi
618 reviews 9.4/10 Breakfast
493 reviews 6.4/10 Cleanliness

152 reviews 9.6/10 Location
207 reviews 6.9/10 Room
275 reviews 9.3/10 Service
130 reviews 9.6/10 Breakfast
83 reviews 6.4/10 Cleanliness

139 reviews 9.6/10 Location
141 reviews 6.6/10 Room
225 reviews 9/10 Service
82 reviews 9/10 Breakfast
60 reviews 6.2/10 Cleanliness
51 reviews 4.9/10 Comfort

26 reviews 9.6/10 Location
43 reviews 6.3/10 Room
69 reviews 9.2/10 Service
21 reviews 6.2/10 Cleanliness
20 reviews 9.1/10 Breakfast
19 reviews 7.4/10 Amenities
16 reviews 8.8/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Grand Mercure Phuket Patong offers a variety of Thai contemporary accommodations including:

Superior 1 King Bed and Superior 2 Single Beds
Deluxe Pool Access 1 King Bed and Deluxe Pool Access 2 Single Beds
Superior Suite 1 King Bed and Deluxe Suite 1 King Bed
One Bedroom Pool Villa and Two Bedroom Pool Villa

Our Pool Access rooms and Villas are perfect for those seeking an exclusive experience.

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Grand Mercure Phuket Patong, check-in is available from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Grand Mercure Phuket Patong regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.