Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,073 reviews

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1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, 83150 Phuket, Thailand

Description

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket
Thailand

GPS:7.888059, 98.29618

Telephone
Fax +66 76 231 998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,073 reviews

TripAdvisor Rating  4.5/5  3,342 reviews

Certificate of excellence 2024

A well equipped hotel

TripAdvisor rating 4.0/5

Navigate60242521000 Couples - TripAdvisor review

Nestled in a serene setting, this hotel is a haven for families seeking both relaxation and fun-filled activities. The highlight of our stay was undoubtedly the stunning pool, a crystalline oasis meticulously maintained to perfection. Surrounded by lush greenery, it offered a picturesque backdrop for unwinding under the sun or taking refreshing dips. The family-friendly ambiance extended beyond the pool, with a dedicated play area that kept our little ones entertained for hours. From slides to swings, the kids were in their element, allowing parents to truly unwind without worry. The only thing they have to review is their damage policy. It’s OK to pay a damage policy which is refundable but while booking it mentions only 1000 THB. But the staff says it is 1000 THB per day. So if you stay for 5 days for example it will be 5000 THB. This is confusing specially if you land in a country and you don’t have THB with you. You will not be allowed to get into your room without paying the damage policy fee.

Awesome Club Lounge offering at Grand Mercure Patong

TripAdvisor rating 5.0/5

Alan Y Families - TripAdvisor review

Awesome Club Lounge offering at Grand Mercure Patong Phuket Resort and Villas! Nan provides great hospitality and makes the experience 5 stars! She is cheerful, warm and always willing to accommodate any requests, such as ice coffees which is a great addition to the wonderful spread of food and drinks options she prepares and maintains so well!

Dear Alan Y Thank you very much for your fabulous review after recent stay at our property! We are glad to hear you had a great time with us and enjoyed both food & drink spread along with warm hospitality of Nan at our Grand Club lounge! We hope to have the chance welcoming you back here soon. Warm Regards, Guest relations team

Great stay

Customer review rating 4.5/5

Markus Solo - Confirmed reviews ALL

Super friendly staff, great facilities however gym small and basic. Great location, rooms a little small with no balcony but extremely comfortable beds

Dear Markus, Thank you so much for this review of our property! It gives us immense pleasure knowing that you enjoyed the convenient location, hotel facilities, bed comfort as well as the friendliness of our team members. We are looking forward to welcome you back again for another memorable holiday. Sincerely, Guest relations team

Good stay

Customer review rating 4.0/5

Geoff A. Couples - Confirmed reviews ALL

An nice hotel and great staff, spoiled by the inability to extend my check our

Dear Geoff , Thank you very much for your fabulous feedback! We are glad to hear you had a joyful time at the property and found our team fantastic! We hope to have the chance welcoming you back in a near future! Best Regards, Guest relations team

Amazing hotel and perfect location

TripAdvisor rating 5.0/5

Mummykins123 Friends getaway - TripAdvisor review

Absolutely amazing, the pool bar and happy hour are fantastic. The cocktails are amazing and well worth the money. The location of this hotel is absolutely perfect to get away from the hustle and bustle but still be in the heart of Thailand. The staff are amazing and I would recommend this hotel to anyone wanting to stay in Phuket. We shall return

Dear Mummykins123 Many thanks for the great review of our property and recommending us! Your positive comments are very much appreciated and we are happy to know that our location, pool bar, cocktails and the service from our team members fully met your expectations. It was a real pleasure to host you and we are already looking forward to welcoming you back! Best regards, Guest relations team

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Other web-users rate our hotel

  • 1,090 reviews 9.5/10 Location
  • 1,632 reviews 7.6/10 Room
  • 1,742 reviews 8.9/10 Service
  • 18 reviews 7.5/10 WiFi
  • 751 reviews 9.3/10 Breakfast
  • 742 reviews 7.6/10 Cleanliness
  • 733 reviews 8.9/10 Food
  • 580 reviews 8.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.