Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,410 reviews

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1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, 83150 Phuket, Thailand

Description

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket
Thailand

GPS:7.888059, 98.29618

Telephone
Fax +66 76 231 998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,410 reviews

Customer review rating 4.5/5

Shreya G. K. Couples - Confirmed reviews ALL

Very well maintained and clean rooms, property is located near to all attraction of patong Service is best and all staff are helpfull and well mannered. Brekfast buffet is vast and covers all cuisines one can enjoy the breakfast. Detox, Fruit juice, fruit plate all variety of breakfast options

Dear Shreya G. K., Thank you very much for sharing your good experience with us. We are delighted to hear that you enjoyed our property's location, well-maintained facilities, clean rooms, and the service provided by our team. Your kind words about our helpful and courteous staff are truly appreciated and will be shared with the entire team. We are also pleased that you enjoyed our breakfast buffet and the wide variety of options available, including the fresh fruits, juices, detox selections, and international cuisine offerings. Providing a diverse and enjoyable dining experience for our guests is something we take great pride in. Thank you once again for your valuable feedback. We look forward to welcoming you back for another memorable stay in the near future. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 5.0/5

Phoebe S. Friends - Confirmed reviews ALL

Had a great 2 days stay! Staff were friendly and always greeted us along the corridors.

Dear Phoebe S., Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had a comfortable and enjoyable two-day stay and that our team's hospitality made a positive impression on you. It is especially rewarding to know that the reservation team was able to assist you promptly and efficiently before your arrival. We are pleased that Bambi was able to accommodate your room request and facilitate an early check-in. Mae provided a warm welcome and assistance with your luggage, and Jasmin helped make your dining experience even more enjoyable with her attentive service. Your compliments will certainly be shared with them and the rest of the team. Providing genuine, attentive service is our priority, and we are delighted to know that our colleagues' friendliness and care contributed to your memorable stay. Thank you once again for your generous comments. We look forward to welcoming you back for another exceptional experience in the near future. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 4.5/5

Amitava R. Solo - Confirmed reviews ALL

Enjoyed a wonderful Stay @ Grand Mercure Phuket Patong! Also a very special thanks to Bambi (Front Desk), Remot (Executive Lounge) and Tan (Breakfast Team) for the wonderful hospitality ... look forward to being back soon!

Dear Amitava R., Thank you for sharing your wonderful review and for choosing Grand Mercure Phuket Patong for your stay. We are delighted to hear that you had an enjoyable experience with us and that our team's hospitality made your visit even more memorable. Your special recognition of "Bambi" from our Front Desk team, "Remote" from the Executive Lounge, and "Tan" from our Breakfast Team is truly appreciated. We will be sure to share your kind compliments with them, and we know they will be delighted to know they contributed to your wonderful stay. Providing genuine Thai hospitality and memorable experiences for our guests is our greatest reward, and your feedback means a lot to us. Thank you once again for your support. We look forward to welcoming you back to Grand Mercure Phuket Patong in the near future. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 3.0/5

Vatsal B. Families - Confirmed reviews ALL

location is good as discussed with Ms Mew that rooms are small here. As we stayed at same hotel in Karabi also. rooms are bit big there. Mew told us to provide us 2 Suits but later she refused coz she got the bookings. It was lil tough to find veg food near by...but later we got it at bangla market. Nice hospitiality and dinning staff.....

Dear Vatsal B., Thank you for taking the time to share your constructive feedback. We regret to hear any inconvenience you experienced regarding the room size and the change in availability of the suite allocation. We understand how important clear communication and consistency are, and we are sorry for any disappointment this may have caused. Thank you as well for your comments regarding vegetarian dining options in the area. We appreciate you sharing this perspective, and it is helpful for us to better guide future guests. We value your feedback and hope to have the opportunity to welcome you again and provide a more seamless experience in the future. Grand regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 5.0/5

Glenys M. B. Families - Confirmed reviews ALL

Wonderful to spend time at my favourite hotel stay. As usual Sita and Sebastian went above and beyond.

Dear Glenys M. B., Thank you very much for a first-class review and your continued support. We are truly delighted to hear that you enjoyed another memorable stay with us and consider our hotel your favorite. It is especially rewarding to know that "Sita and Sebastian" once again went above and beyond to make your stay special. Your kind recognition of their efforts, as well as your lovely words for Sita, will certainly be shared with them. We are also pleased that you found the property well maintained and our team obliging and accommodating throughout your visit. Thank you for your loyalty and warm comments. We look forward to welcoming you back again very soon for another excellent stay. Grand regards, Guest Experience Team Grand Mercure Phuket Patong

Other web-users rate our hotel

  • 882 reviews 9.4/10 Location
  • 1,079 reviews 6.6/10 Room
  • 1,417 reviews 9/10 Service
  • 19 reviews 8.8/10 WiFi
  • 617 reviews 9.4/10 Breakfast
  • 495 reviews 6.4/10 Cleanliness

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