Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,075 reviews

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Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service


The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,075 reviews

TripAdvisor Rating  4.5/5  3,359 reviews

Certificate of excellence 2024

The FB manager is down-to-earth and very helpful. Good food and friendly staff. Music at the lobby is perfect for us.

TripAdvisor rating 5.0/5

Size T TripAdvisor review

We are a couple from Australia and our stay here has been great. Make sure to visit the lobby, I requested ‘Vincent’ and the guitarist did it magnifically. His voice and his guitar skills are amazing. The lady singer’s voice is good and versatile, they are from the Philippines of course, my husband and I knew it instantly. The music in Patong street is too loud for a couple of our age. It’s good that Mercure has something mellow for the ears. Medic and Maria keep up the good job ☺️. The staff are kind and gentle. Mr. Teef, the FB Manager, is very friendly and helpful. He is one of the reasons why this place is great. He engages with guests, that made us feel welcome and comfortable. We are enjoying our 2 weeks here. We are definitely coming back next year.

Such a great time

TripAdvisor rating 5.0/5

Konstantin L TripAdvisor review

Location of this resort is fantastic. Other than that, the staff are beautiful and the facilities are great especially the buffet breakfast and room service. I stayed after New Year's last year and it was very different from this year. Especially in the matter of the wine menu ( A lot of choices ) also quality of cocktails is the best has to recommend. I would like to appreciate the best Manager Mr. Thep very excellent service 👏 We had a great time and will recommend all our friends to come to your hotel.


TripAdvisor rating 5.0/5

mori8989 Friends getaway - TripAdvisor review

Good service from statts thank you Nueng, Aib, Kae, Tak,Tak , Em all of them is very good and friendly the totel is bery mice swimming pool is bery very nice hotel good location nearby Patong beach …………………………………………………………………………//.////////////////////////////////////////////////////

Dear mori8989, Thank you for your kind words! We're delighted to hear that you enjoyed the excellent service provided by our staff, especially Nueng, Aib, Kae, Tak, and Em. It's wonderful to know that you found them to be friendly and accommodating. We're glad you enjoyed our hotel's nice amenities, including the swimming pool, and found our location convenient for exploring Patong Beach. We hope to welcome you back soon for another enjoyable stay! Best Regards, Guest Relation Team.

the hospitality is very much superb and specially receptionists are very much kind and friendly, have given very good in

TripAdvisor rating 5.0/5

Ashish g TripAdvisor review

the hospitality is very much superb and specially receptionists are very much kind and friendly, have given very good information about everything,receptionist miss.sita she gave us all information about the hotel and she is very polite and friendly and the way she explained was very good.over all everything excellent,thank u.

Dear 898ashishg, We are thrilled to hear about your superb experience with us! Thank you for your kind words regarding our hospitality, and for highlighting the excellent service provided by Miss Sita. We are delighted that she was able to provide you with all the necessary information in a polite and friendly manner. Your satisfaction is our top priority, and we're glad we could exceed your expectations. We look forward to welcoming you back for another excellent stay in the future! Warm Regard, Guest Relation Team.

Location, good Filipino Band — relaxing music, amenities, and friendly staff.

TripAdvisor rating 5.0/5

Lee H TripAdvisor review

I love this place. The lobby is small but nice and cozy. I saw a duo singing there, Marie and Medic, from the Philippines. They are awesome. The hotel is clean and grand, the staff are friendly and accommodating. For me, the location is perfect.

Dear H2357ZKleeh, We are thrilled to receive such positive feedback! Thank you for appreciating our hotel's location, facilities and service. We are delighted that you found our lobby cozy and enjoyed the clean and grand atmosphere. Our staff strives to be friendly and accommodating, and we are delighted to hear that you felt welcome during your stay. We hope to have the pleasure of welcoming you back soon for another perfect experience! With warm regards, Guest Relation Team.

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Other web-users rate our hotel

  • 1,101 reviews 9.4/10 Location
  • 1,647 reviews 7.5/10 Room
  • 1,759 reviews 8.7/10 Service
  • 17 reviews 8.2/10 WiFi
  • 768 reviews 9.3/10 Breakfast
  • 746 reviews 7.8/10 Cleanliness
  • 736 reviews 8.8/10 Food
  • 584 reviews 8.6/10 Vibe

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