Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,084 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Phuket, Thailand 83150
83150 PHUKET
Thailand

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,084 reviews

TripAdvisor Rating  4.5/5  3,295 reviews

Certificate of excellence 2023

an amazing experience. Staff were amazing. Rooms and grounds were kept clean. The best hotel I have stayed in.Thanks

TripAdvisor rating 5.0/5

suemU9243WU Families - TripAdvisor review

This is an amazing place to stay. Staff are friendly and great services. The rooms and grounds were great and clean. Pool was beautiful. It’s the best place I have stayed in. Will certainly be back. Thanks to all staff. Excellent job will see you again soon

Dear suemU9243WU We cannot thank you enough for your compliments and glad to hear that we are 'best hotel' you ever experienced. We will definitely pass your lovely words and thank the entire team on your behalf. Looking forward to your next stay. Best regards, Guest relations team

Grand Mercure...simply the best

TripAdvisor rating 5.0/5

Maureen M TripAdvisor review

Can't fault the rooms,food,service. The restaurant has head server Ryan who's a star along with all the waitstaff. The amenities are amazing as are every single staff member we came across ...nothing was to much trouble. The pools pristine and even the manager took the time to introduce himself. I would stay here again in a heartbeat. I would absolutely recommend the Grand Mercure to families, couples and singles. A safe environment for all. Thank you all for a magical stay. Maureen Moore

Dear maureenmR3656EX Greetings from Grand Mercure Phuket Patong! We thank you very much for this wonderful review of our property & strong recommendation. It gives us immense pleasure knowing that your stay among us has been a splendid one with room comfort, amenities, the pool, the excellent food at our Bubbles Restaurant and hospitality of our dedicated team, especially Ryan. Once again thank you and we hope to welcome you for another memorable holiday in the near future. Best regards, Guest relations team

Upscale 300 room hotel between the Patong beach and the Jungceylon Shopping Centre Mall.

TripAdvisor rating 5.0/5

Gene R J TripAdvisor review

My wife and I stayed here for 3 nights arriving from HKT with a rental car at 1PM. After parking in front, a nice receptionist processed our prepaid check in; copying our passports, signing a form, collecting the key cards and following the porter carrying our bags up one of the many elevators to the 4th floor. Room #430 was wood-tiled and spacious with a closet area with hot pot, refer with spring waters, a firm king, desk with chair, nice TV(clear ABC Australia, Al Jezzera, BBC, Euro News, NHK, several movies and ~20 more channels), strong secure room wifi, good lighting/outlets and a quiet unobtrusive wall AC. The nice bathroom with a large tile shower had quick hot water. A sliding door opened to a view over the railing to the courtyard pools. I used the nice new 5 station gym and 4 station weight room The excellent 6:30AM breakfast buffet was complete and serviced by an attentive staff with Western, Asian and Indian sections with several coffees and tea. Only negative was an egg station backup with few alternatives with no scrambled eggs, no boiled eggs and fried eggs only served by the 2 cooks who were processing omelets. This is an outstanding quiet hotel with nice pools and wonderful breakfast.

Dear 291genej Thank you very much for such a wonderful detailed review. We are pleased to hear you enjoyed every bit of your stay and will compliment the team on your behalf, for their dedication and very attentive service. We also note your recommendation about egg station and will share among our team for further improvement. Very much looking forward to welcoming you both back at Grand Mercure. with Grand regards, Guest relations team

Wonderful place, excellent guest service

TripAdvisor rating 5.0/5

Park M TripAdvisor review

This hotel was very nice. The room was clean and comfortable. We have been impressed by the staff here especially Bambi who checked us out :) The hotel location far from the beach just 5 mins walk. The breakfast varied and fresh. Pleasants stay and experience.

The best place in Phuket

TripAdvisor rating 5.0/5

NorthStar40330905059 TripAdvisor review

perfect place to stay in every way.. many thanks to all the staff - they were wonderful & the food was amazing. The pool was very clean and refreshing. Nice workout area, friendly staff, pool & ping pong tables for guests. Breakfast buffet was great. Loved staying here.

Dear NorthStar40330905059 Thank you very much for such a wonderful review. We are pleased to hear you enjoyed every bits of your stay and will compliment the team on your behalf, for their dedication and very attentive service. Once again, thank you for your time and for choosing Grand Mercure Phuket Patong and hope we will see you again soon :) With grand regards, Guest relations team

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Other web-users rate our hotel

  • 1,037 reviews 9.4/10 Location
  • 1,564 reviews 7.6/10 Room
  • 1,719 reviews 9/10 Service
  • 20 reviews 7.4/10 WiFi
  • 731 reviews 9.2/10 Breakfast
  • 731 reviews 7.4/10 Cleanliness
  • 704 reviews 8.8/10 Food
  • 565 reviews 8.6/10 Vibe

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