Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,195 reviews

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Description

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket
Thailand

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,195 reviews

TripAdvisor Rating  4.6/5  3,639 reviews

Certificate of excellence 2024

Excellent hotel! Great service

TripAdvisor rating 5.0/5

557vishalm Families - TripAdvisor review

Excellent Stay! Everything about this hotel was excellent! The service, cleanliness, and amenities exceeded expectations. A special thanks to Ryan for his outstanding service—he made our stay even more enjoyable. However, there were very few choices for vegetarian food, almost none. Other than that, highly recommended!

Breakfast

TripAdvisor rating 5.0/5

Megan A TripAdvisor review

Great breakfast and service with Pen, always going above and beyond to remember you and catering to you. Great hotel with very friendly staff and a good swim up pool bar and all the facilities are good and clean Room tidied every morning :)…..

Home from home, great accommodation and the best hotel team

TripAdvisor rating 5.0/5

ANDY C TripAdvisor review

Just having returned after our 4th stay at the Grand Mercure Patong, we can say it was a s good as ever. Sebastian and team are outstanding hosts , Sita and reception team, Deer, Moo, Jasmin and all the breakfast team could not be more friendly, professional and accommodating… a real home from home. The accommodation is clean, comfortable and well maintained from all the staff, rooms are well equipped with very comfortable beds. Pool access rooms are very convenient… Locations is very convenient for all local attractions and all beaches, Phuket Old Town a short cab ride away. Would we go back….100%. Thank you Seb and all 👌👌👍🙏

Dear andyc621, Thank you for your wonderful feedback and for choosing to stay with us for the fourth time. We are thrilled to hear that you felt at home during your visit and appreciated the exceptional service provided by our team, including "Sebastian, Sita, Deer, Moo, Jasmin and the breakfast team. Your kind words about our clean and comfortable accommodations motivate us to continue striving for excellence. We are also pleased that you found our pool access rooms convenient and our location suitable for exploring local attractions. It is always rewarding to know that our efforts contribute positively to our guests’ experiences. We look forward to welcoming you back for your fifth stay, and we hope to exceed your expectations once again. Grand regards, Guest Experience Team Grand Mercure Phuket Patong

Amazing experience at Grand Mercure

TripAdvisor rating 5.0/5

julian n TripAdvisor review

An awesome experience at the Grand Mercure. It's a beautiful and tranquil place. The bubbles restaurant served authentic Thai food which was delicious. We were served by a waitress named Pear. She's best described as polite, friendly and bubbly. She always brightened up our day with her smiles and warm personality.

Dear 385juliann, Thank you for your amazing review at Grand Mercure Phuket Patong! We are delighted to hear that you had an amazing experience. It's fantastic that you enjoyed the authentic Thai cuisine at Bubbles Restaurant and received exceptional service from "Pear". Your kind words will certainly be shared with her and the team, as they strive to create memorable experiences for our guests. Thank you once again for sharing your great experience, and we hope your next visit will be as pleasant as the previous one. Grand regards, Guest Experience Team Grand Mercure Phuket Patong

*4/5 Stars*

TripAdvisor rating 5.0/5

Khushbooj58 TripAdvisor review

"Excellent stay at Grand mercuryphuket ! Friendly staff, clean and spacious rooms, and a great location. Special thanks to PEAR for her helpful service. But one small thing .. add some vegetarian options to your hotel menu Highly recommended!"

Dear Khushbooj58, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our friendly staff and spacious accommodations. We appreciate your suggestion about vegetarian options, and will consider it for future enhancements. Grand regards, Guest Experience Team Grand Mercure Phuket Patong

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Other web-users rate our hotel

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  • 16 reviews 7.8/10 WiFi
  • 776 reviews 7/10 Cleanliness
  • 740 reviews 9.3/10 Breakfast
  • 687 reviews 8.8/10 Food
  • 572 reviews 8.2/10 Vibe

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