Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,371 reviews

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Description

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket
Thailand

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,371 reviews

Customer review rating 5.0/5

Perreen H. Couples - Confirmed reviews ALL

We rated our stay a 10 and couldn’t be more satisfied - this was one of the most amazing weeks we’ve had on any holiday. Grand Mercure Phuket Patong is perfectly located - just a short walk to Patong Beach, shopping areas, and the vibrant Bangla Road nightlife. Despite being so close to everything, once you step inside the resort, it feels peaceful, private, and incredibly relaxing. What truly sets this place apart is the staff. We cannot thank them enough. They welcome guests from all over the world with genuine warmth, professionalism, and a constant smile. The level of service throughout our stay was exceptional. Our room was serviced daily to a very high standard - we always returned to fresh towels, a spotless room, and a comfortable bed. If you’re considering room options, the direct pool access rooms are absolutely worth it. In the Phuket heat and humidity, being able to step straight from your room into the pool is unbeatable. Dining was another highlight. Bubbles Restaurant offered an outstanding range of high-quality food. Breakfast was classic resort style, with chefs preparing fresh eggs exactly how you like them. The themed dinner nights were excellent, with a wide variety of options, all cooked to your preference. We highly recommend booking the seafood night - it was a standout experience. Overall, the service, location, rooms, and entire experience were first class. We enjoyed it so much that we’re already planning our return.

Customer review rating 5.0/5

Matthew Z. J. Couples - Confirmed reviews ALL

Always enjoyable, friendly and relaxed vibe when we stay. Thank you!!

Dear Matthew Z. J., Thank you very much for your kind words regarding our team at Grand Mercure Patong. It is gratifying to know that you found our atmosphere enjoyable and friendly. We look forward to welcoming you back for another relaxed stay. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 4.5/5

Brett B. Friends - Confirmed reviews ALL

The customer service was excellent. However, the room 126 was not acceptable. It has a wet musty smell to it which is quite unpleasant. I chose not to mention it during my stay as to not cause any problems.

Customer review rating 5.0/5

Arihant J. Families - Confirmed reviews ALL

It is an amazing property. The rooms are great, loved the pool and location.

Dear Arihant J., Thank you very much for sharing an amazing review with us. We are delighted to hear that you enjoyed your stay, the quality of our rooms, and our prime location. Your kind words about the pool are also appreciated, as we strive to provide an exceptional experience for our guests. We look forward to welcoming you back in a near future. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 4.5/5

Le W. Families - Confirmed reviews ALL

The room was a bit small and slightly damp, but we’d happily return.

Dear Le W., Thank you very much for sharing your kind review at Grand Mercure Phuket Patong! We are delighted to hear that you enjoyed our location and the birthday surprise. We appreciate your comments regarding the room size and humidity, as they help us to enhance the guest experience. We look forward to welcoming you back in the future. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Other web-users rate our hotel

  • 901 reviews 9.3/10 Location
  • 1,110 reviews 6.3/10 Room
  • 1,429 reviews 8.8/10 Service
  • 16 reviews 8.4/10 WiFi
  • 635 reviews 9.4/10 Breakfast
  • 512 reviews 5.3/10 Comfort
  • 503 reviews 6.5/10 Cleanliness

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