Grand Mercure Phuket Patong 5 stars

Customer review rating 4.4/5 5,587 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Grand Mercure Phuket Patong
See on a map
+ 21 Services

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • HKT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage Paying
  • Services for children
  • Golf Paying
  • Tennis Paying
  • Beach and water sports Paying
  • Bicycles rental Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2
Patong, Kathu, Phuket
Thailand 83150
83150 phuket
thailand

Tel: +6676231999

Fax: (+66)76/231998

Check-in from 14h00

Check out up to 12h00

  • LOCAL BUS :  BANGKOK PHUKET PHUKET CITY

  • By plane

    HKT At 45km / 27.96 miles - Shuttle paying

GPS :7.888059, 98.29618

Our accommodation(s)

Each room at Grand Mercure Phuket Patong features a 40' LCD satellite TV, sofa, mini bar, safe, bathroom with bathtub and/or shower, free WiFi access and stunning pool views. Connecting room options are also available on request. Our Deluxe Pool access room includes privileges such as express check-in and facilities like private sundeck and complimentary WIFI. Connecting and twin rooms are available upon request. Up to 2 adults and 1 child.

Our restaurants and bars

BUBBLES

Type of cuisine: International

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

CRAFT

Our Lounge Bar boasts the largest selection of draught, local and craft beers in Phuket and a wide selection of light snacks and tapas, with DJs spinning Jazz and RnB tunes daily.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

BOUNCE

Our Pool Bar is the perfect spot to relax while enjoying cocktails, fruit smoothies or Beers, alongside snacks, salads, sandwiches and pizzas. Happy Hours are available daily.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 265

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Grand Mercure Phuket Patong

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,587 reviews

TripAdvisor Rating 4.5/5

2,620 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Beautiful clean and great customer service

Customer review rating 4.5/5

Arvind S. G. S. Friends - 17/09/2021 Confirmed reviews ALL

It was a good 4 night stay. Staff were extremely helpful and friendly. Breakfast buffet was of great selection and quality.

Dear Mr. Arvind S. Gurpal S., Thank you very much for sharing your positive feedback with us! We are delighted to hear we were able to reach your expectations by providing you with helpful and friendly service and good breakfast quality. Thank you again and we are looking forward to welcoming you back here soon! With Grand Regards, Guest relations team

U have great staff in lobby

Customer review rating 5.0/5

A. W. Families - 12/09/2021 Confirmed reviews ALL

Great place with exlant breakfast

Dear A. w., Thank you very much for your comments! We are glad to hear you had a great time at the property and enjoyed the breakfast! We hope to have the chance welcoming you back in a near future! Best Regards, Guest relations team

Great service with exceptional food!

Customer review rating 5.0/5

Matthew B. Solo - 09/09/2021 Confirmed reviews ALL

From arriving to the wonderful staff and being settled into the gorgeous room. To eating the best food I have every had, the whole experience is far beyond what I have encountered or expected. I cannot simply describe how wonderful the experience has been. The cooking class with Chef Tom and Sous-chef Man was amazing! Yen and New were amazing at making me feel at home, so much more I could go on about. I cannot wait to come back, I am already planning a trip to return at your resort. Simply amazing!!!

Dear Mr. Matthew B., Thank you very much for writing such a wonderful review following your recent stay with us. We are flattered to know you had amazing experience, enjoyed the food and appreciated the attentive service of our team members especially Food and Beverage team. Please rest assured that we will thank them on your behalf! Should you require any arrangements prior to your next visit, please feel free to contact us directly, we will be happy to assist you. with Grand regards, Guest relations team

Well located with well trained staff

Customer review rating 4.5/5

Anonymous Solo - 06/09/2021 Confirmed reviews ALL

The staff at the hotel was very well trained and professional. No service problems at all.

Dear valued guest, Thank you very much for writing a positive review following your recent stay with us. We are flattered to know you have appreciated the professionalism of our team members. Thank you once again for your support, we are all looking forward to welcoming you back in a near future! Best regards, Guest relations team

Relaxing time

Customer review rating 4.5/5

Supatra Solo - 05/09/2021 Confirmed reviews ALL

I had a great time in the hotel. The staff was friendly and the facilities were amazing.

Dear Khun Supatra, Thank you very much for your comments! We are glad to hear you had a great time at the property and found our team fantastic! We hope to have the chance welcoming you back in a near future! Best Regards, Guest relations team

Brilliant stay

Customer review rating 4.5/5

H. Solo - 03/09/2021 Confirmed reviews ALL

Had a pleasant stay at the Grand Mercure. Staff are welcoming, helpful, kind and polite. Additionally more satisfying is staff always smiling and saying hello which makes it a comfortable stay. Would be better if there was more halal option for breakfast/lunch or dinner but especially for breakfast overall brilliant. Plus centrally located but away from the busy area of Bangla Road, only 10 minutes walking distance from the hotel.

Dear Mr. H., Thank you very much for sharing your enthusiastic review with us! We are glad to receive your impressive compliments towards our staff members. Regarding the Halal food, we have purchased quality meats from Halal certified suppliers, however, we will look into variety of Halal menu as suggested. We hope to have the chance welcoming you back here soon! Sincerely, Guest relations team

Good stay ,great located

Customer review rating 5.0/5

Sarit D. Families - 24/08/2021 Confirmed reviews ALL

Perfect

Dear Sarit d., Thank you very much for your comments! We are glad to hear you had a great time at the property. We hope to have the chance welcoming you back in a near future! Sincerely, Guest relations tem

Extremely attentive staff

Customer review rating 4.5/5

Anonymous Solo - 20/08/2021 Confirmed reviews ALL

As part of a longer trip to Thailand, I decided to use the ‘Phuket Sandbox’ as my quarantine location (for those reading in the future, think Covid-19). The Grand MERCURE was the perfect place to spend 14 days. Close to everything, the staff were amazing. Very professional and attentive. I highly recommend this property to any traveller from singles to families.

Dear valued guest, Thank you so much for choosing our property and recommending us! We are happy to see that you thoroughly enjoyed your stay and please rest assured that we will share your review with all our team members. Thank you again for placing your trust in our hotel and we are looking forward to welcome you back in the near future. Sincerely, Guest relations team

Great stay

Customer review rating 5.0/5

Vincent E. Families - 14/08/2021 Confirmed reviews ALL

Location, room and services were excellent.

Dear Vincent E., Thank you very much for such a wonderful review. We are delighted to hear you enjoyed your stay, from the rooms to location and also our unique Thai service. Hopefully we will see you again soonest! with Grand regards, Guest relations team

Everything was lovely

Customer review rating 5.0/5

Stephen M. Couples - 09/08/2021 Confirmed reviews ALL

Taking into consideration of the CV19 circumstances your hotel was excellent; service, staff, facilities were all fantastic - thank you

Dear Stephen M., We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relations team

Well located

Customer review rating 4.5/5

Jon Solo - 06/08/2021 Confirmed reviews ALL

Nice hotel . Some issues but they were dealt with swiftly .

Dear Jon, Thank you very much for your comments! We are delighted to hear you enjoyed the location of our property and professionalism of our dedicated team. We hope to have the chance welcoming you back in a near future! Best Regards, Guest relations team

Fabulous Staff

Customer review rating 5.0/5

Katherine S. Solo - 04/08/2021 Confirmed reviews ALL

The Staff was exceptional

Dear Ms. Katherine s., Thank you very much for your comments! We are glad to hear you had a great time at the property and found our team fantastic! We hope to have the chance welcoming you back in a near future! Best Regards, Guest relations team

G.g

Customer review rating 5.0/5

Roy T. Solo - 28/07/2021 Confirmed reviews ALL

Very good stuff and special thanks to Sébastien the general manager that help me in personality !

Dear Mr. Roy t., Thousand thanks for your fabulous review! We are grateful for your comments and glad to hear you had a great time at our property. We hope to have the chance welcoming you back here soon and please feel free to contact any of us should you need assistance. Sincerely, Guest relations team

Perfect stay

Customer review rating 5.0/5

Zeki K. Business - 27/07/2021 Confirmed reviews ALL

Everything was perfect

Dear Mr. Zeki K., Thank you very much for sharing your positive feedback with us! We are very pleased to note you had a great stay with us and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relations team

Well located and great stay

Customer review rating 4.5/5

Abdulla A. Friends - 25/07/2021 Confirmed reviews ALL

Amazing place to stay

Dear Mr. Abdulla A., Thank you very much for taking the time to let us know about your pleasant experience following your recent stay at our property! We hope to have the chance welcoming you back in a near future! Best regards, Guest relations team

Good stay

Customer review rating 5.0/5

Saeed H. Friends - 25/07/2021 Confirmed reviews ALL

Good hotel

Dear Mr. Saeed h., Thank you very much for your comments! We are glad to hear you had a great time at the property. We hope to have the chance welcoming you back in a near future! Best Regards, Guest relations team

Great Sandbox Experience

TripAdvisor rating 5.0/5

GlobeTrotter1102 19/07/2021 TripAdvisor review

Had an amazing 14 days at the hotel. Great property, Outstanding DOR Khun Julie and very proactive Staff everywhere. Breakfast was delicious and the lobby bar served some of the best pastries and coffee I have tried

Dear GlobeTrotter1102, Thank you very much for such a wonderful review. We are pleased you liked the breakfast, pastries and coffee, also enjoyed great service of our dedicated team, especially Khun Julie throughout your stay. Once again, thank you for your time and for choosing Grand Mercure Phuket Patong! With grand regards, Guest relations team

Great room, superb services!

TripAdvisor rating 5.0/5

skorkiat 22/02/2021 TripAdvisor review

Staffs are very nice, friendly and helpful. I received very nice services throughout my stay. The room is very beautiful and clean. If you can, please book & stay at the pool villa right here at the heart of Patong. Specially thanks to Khun Ju who prepared the wonderful stay to me.

Dear korkiats2020, Thank you very much for your amazing review! We are delighted to her you enjoyed your stay in one of our Pool Villa and impressed by warm hospitality of team, especially Khun Ju. We hope to have the chance welcoming you back here soon! Best regards, Guest relations team

Great hospitality

TripAdvisor rating 5.0/5

Ausgust22 20/11/2020 TripAdvisor review

Thank you to Khun Nat (fom) and the team for your great hospitality. I got a very warm welcome and lovely smile from everyone at reception, If I return to Phuket again, I will select your hotel for sure!

Dear Ausgust22, We thank you so much for this wonderful review of our property! It gives us immense pleasure knowing that you enjoyed warm hospitality of Front Office team, especially Khun Nat. We are looking forward to welcome you back again for another memorable holiday. with Grand regards, Apple

Great hotel

TripAdvisor rating 5.0/5

Sheeva2020 28/02/2020 TripAdvisor review

Big rooms nicely furnished, always clean, excellent breakfast, nice and helpful staff. Location is perfect, it is within walking distance to the beach (5 min) but it is possible to use shuttle to the beach arranged by hotel. Opposite the hotel there is great night food market. I really liked our stay and I hope that I will come back!

Dear Sheeva2020, Thank you very much for sharing your positive feedback with us! We are delighted to hear we were able to reach your expectations by providing you with a spacious and clean room along with breakfast, professional service and convenient location. Should you require any arrangements prior to your next visit, please feel free to contact us directly, we will be happy to assist you. Best regards, Apple

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in phuket