Novotel Phuket Kata Avista Resort & Spa Hotel 5 stars

TripAdvisor rating 4.5/5 3,640 reviews
Novotel Phuket Kata Avista Resort & Spa
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+ 21 Services
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Room 1

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Children's age

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Hotel extras

  • Modern spacious rooms with extra large comfortable beds, bathtubs and balconies

  • 5-minute walk to the beautiful Kata and Karon beaches

  • Indulge in our unique drink experience with MyGlass package

  • Pamper your kids with fun activities and kids meals with MyKids package

  • Complimentary shuttle service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Babysitting on request
  • Air conditioned
  • PHUKET INTL APTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf lessons
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Novotel Phuket Kata Avista Resort & Spa

4 Leam Sai Road
Karon District
Amphur Muang
83100
phuket
thailand

Tel: +6676298888

Fax: (+66)76/298889

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INTL APT At 23km / 14.29 miles - Shuttle paying

GPS :7.826002, 98.294613

Our accommodations

Superior 1 King Bed

  • Max. number of persons: 3
  • Area: From 43
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Superior 2 Double Beds

  • Max. number of persons: 4
  • Area: From 47
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Room, 1 King Bed

  • Max. number of persons: 3
  • Area: From 43
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Superior Suite with Double bed and sofa

  • Max. number of persons: 4
  • Area: From 87
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

EN VOGUE RESTAURANT

Type of cuisine: International

The All Day Dining restaurant offers a relaxed vibe. It is located beside the lower swimming pool and offers pleasing views of tropical landscape.

Lunch

07:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUNDOWNERS

Photo non contractuelle / Strictly non binding

The rooftop bar offers a glorious panoramic view of the Kata coastline. Sunsets are gorgeous, especially from October to April.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Phuket Kata Avista Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,002 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,640 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely

Customer review rating 4.4/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Initially when we got room it was not same as the picture in website. So we got it changed. It was still not showing as much sea. After 2 nights we got the room approximately we were looking, more sea and less land. Other than that the hotel was great the people were great and food was great too!

Customer review rating 4.4/5

K Families - 03/12/2019 Confirmed reviews ALL

good service overall but I think this novotel needs renovation. The rooms are quite rundown. You can see many old spots on the wall, cracks in the bathroom. Balcony light is not working. Spacious bedroom is a big plus but when you look into details a lot of things need some fixing. Breakfast is below average when compared to breakfast at Novotel Phokeethra. Breakfast can be improved.

An acceptable stay, but room for improvement

Customer review rating 4.4/5

Anonymous Friends - 03/12/2019 Confirmed reviews ALL

Friendly and helpful staff. Spacious room with a lovely balcony. Needs improvement in general maintenance and the breakfast buffet. Did not enjoy using the pool as smoking in public areas are allowed.

Luxury hotel

Customer review rating 4.4/5

Masaki Friends - 02/12/2019 Confirmed reviews ALL

The room was clean and comfortable to stay for 4days. It was really nice to enjoy our stays in Phuket.

Pathetic

Customer review rating 4.4/5

Anonymous Couples - 27/11/2019 Confirmed reviews ALL

The receptions kept us waiting to inform that the room booking has been cancelled due to non-payment by AMOMA. We already paid the money from AMOMA but no mail was sent to us before cancellation of our booking. We didn't like the behaviour of the receptionists first of all and being rated as a 5 star property the service of the hotel was not to the expectation. We were not even greeted on arriving. Was not expecting bad service from such a renowned Name in the Hotelling Industry.

Dear OMKAR M., Thank you for taking the time to tell us about your experience at the Novotel Phuket Kata Avista Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Friendly staff, located close to beach, dated rooms, needs update

Customer review rating 4.4/5

Jenn Couples - 25/11/2019 Confirmed reviews ALL

The staff at the hotel were absolutely fantastic, super welcoming and friendly. The hotel is located very close to Kata beach, but it is quite a hike up the hill every time we came back. However, I did find that this hotel is very worn, the interior of our hotel room was very dated. Lots of little dings and scratches on the furniture, bathroom is dimly lit and is reminiscent of hotel rooms from almost a decade ago. Breakfast buffet was also very very limited, largely consisting of a "deli" style salad bar and some lukewarm baked goods. Wish there was more variety. There are NO shuttles into Patong or Karon, so you're best to rent a car or motorbike to get around. There is I believe 5 or 6 shuttles that go to Kata beach, which is also a walkable distance, but you'd be able to skip the climb up the hill.

Could not fault the hotel during our stay. Value for money.

Customer review rating 4.4/5

Audra Couples - 24/11/2019 Confirmed reviews ALL

My husband & I were delayed by 3 hours due to our flight and only arrived at the hotel after midnight. It was great to receive such a warm greeting & to be personally taken to our room. Great hospitality continued throughout our stay & I would recommend the hotel to anyone staying in Kata. Rooms great, service great & facilities great. Very friendly staff as well.

My experience

Customer review rating 4.4/5

Star A. Friends - 24/11/2019 Confirmed reviews ALL

Staff was friendly and accommodating. Room was spacious, but not as clean as it should have been. Shower door needed to be fixed as water was spraying out. Towels were old and not soft to touch. Breakfast was not that great; had better at other hotels. Felt I was limited in choices of items to eat for breakfast as I do not eat meat.

Personal touch and Very helpful. Best hotel experience I have had.

Customer review rating 4.4/5

Greg W. Families - 23/11/2019 Confirmed reviews ALL

Staff were charming and helpful. Food was impeccable and we enjoyed the stay more than any other hotel experience.

Highly Comfortable stay and extremely cooperative staff.

Customer review rating 4.4/5

Madhurish V. Families - 21/11/2019 Confirmed reviews ALL

My stay at Novotel Kata was a Great experience not just for me but all in my family. Right from the quality of rooms to the quality of service, everything was aimed at making our stay extremely comfortable. All the staff, right from the front desk to the person who made our room, all were so polite and supportive. Never were we required to do any follow up from anybody. The staff even guided us of the places to visit as well as how to go around the city, and this was by their own. If any of my known is going to Phuket I would highly recommend Novotel Kata.

nice hotel in a handy location. highly recommended.

Customer review rating 4.4/5

Tom Couples - 17/11/2019 Confirmed reviews ALL

A good place to stay. nicely designed, very clean, comfortable and spacious rooms, nice breakfast and a good location only minutes from kata, karon and patong beach.

Resort and service was excellent.

Customer review rating 4.4/5

Richard S. Couples - 11/11/2019 Confirmed reviews ALL

We were extremely satisfied with the resort. The only negative is the walk up the hill. golf cart or shuttle up would be great. Judy, Fern, Bryan were a credit to your staff. great employees

Very pleasant, wonderful staff, beautiful location.

Customer review rating 4.4/5

Raphael M. Solo - 07/11/2019 Confirmed reviews ALL

I have originally booked a superior room, but upon arrival, I was upgraded to the Executive Room with seaview, which made my overall stay even more pleasant! I would like to thank the hotel and staff for taking such good care of me during my stay at Novotel Kata. And would definitely recommend this venue for any future travellers!

Average Novotel hotel in a great area

Customer review rating 4.4/5

David C. Couples - 06/11/2019 Confirmed reviews ALL

The hotel was below average of Novotel's standard

Over rated, with no toilettree, thooth paste and brush ect. Very disappointed

Customer review rating 4.4/5

Mr O. D. S. Friends - 05/11/2019 Confirmed reviews ALL

See above

Relaxing

Customer review rating 4.4/5

Manish G. Families - 29/10/2019 Confirmed reviews ALL

Relaxing Amazing good hospitality Special thanks to Mr Mohit for taking our care and helping out in every manner

Customer review rating 4.4/5

M. C. Families - 29/10/2019 Confirmed reviews ALL

Really enjoyed the whole experience. The climb up to the hotel was a bit of a challenge but if you are arriving by car, no issue

Rev Janet F.

Customer review rating 4.4/5

Rev J. F. Couples - 26/10/2019 Confirmed reviews ALL

It was very good and the staff were excellent. Breakfast was good but after dining in the restaurant and having a room service meal the quality of the food was disappointing .also access to the hotel for older people is a challenge

the stay was great

Customer review rating 4.4/5

Riyaadh Couples - 22/10/2019 Confirmed reviews ALL

my stay was amazing and great the location of the hotel is perfect

Not bad I guess

Customer review rating 4.4/5

A. Families - 22/10/2019 Confirmed reviews ALL

First of all we booked the 2 queen size bed room. Overall it wasn't that BAD. Just one thing, inside the room we felt some "smell" at first and we could figure out what it was. But we soon realized that it was the smell of the pillows (not the cover but the pillows itself). Also, the room safe. After we've used it for the first day and at the second night when we were about to go for dinner, we couldn't open the darn thing showing us on the display "lo bat". We had to wait about 20min to open the darn thing with the help from your staff (which was a great guy) Other than that the staffs were great both, check-in / restaurant.

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