Novotel Phuket Kata Avista Resort & Spa 5 stars

Dear BigEvan, Thank you for your wonderful review of Novotel Phuket Kata Avista Resort & Spa. We are glad to hear that you enjoyed the location, value for money and especially our incredible pool. We are also delighted to hear that our staff, especially the front desk manager “Bow”, have made your stay with us so enjoyable. At Novotel Phuket Kata Avista Resort & Spa, we strive to provide our guests with an unforgettable experience through warm hospitality and excellent service. We truly appreciate the feedback and will continue to do our best in offering a pleasant stay for all guests. We look forward to welcoming you back at Novotel Phuket Kata Avista Resort & Spa soon! Warmest regards, Massimo Bernardi Deputy General Manager

Dear Karen H, Thank you for your wonderful review of your stay at Novotel Phuket Kata Avista Resort & Spa! It is so nice to hear that you enjoyed your vacation and found our staff to be helpful. We are delighted to hear that Nessa provided excellent service and helped you to explore our incredible city. We are glad that you were able to participate in the Thai cooking class as well. At Novotel Phuket Kata Avista Resort & Spa, we strive for excellence in customer service and hospitality, and we are glad to know that your experience with us was a positive one. Thank you again for your kind words and we look forward to welcoming you back soon! Best Regards, Massimo Bernardi Deputy General Manager

Dear Lai C, Thank you for taking the time to share your experience with us. We are pleased that you enjoyed your overall stay at Novotel Phuket Kata Avista Resort & Spa and appreciate your feedback. At Novotel, we strive to provide all of our guests with a warm and welcoming environment, regardless of their nationality or ethnicity. We are sorry if you felt otherwise during your visit. We value diversity and want all of our guests to feel comfortable and welcome during their stay. We hope that you may give us another chance and that you will come back to stay with us again soon. Please do not hesitate to contact us directly if there is anything we can do for you in the meantime. Thank you again for your review and have a wonderful day! Sincerely, Massimo Bernardi Deputy General Manager

Dear Daria T., Thank you for your kind words about Novotel Phuket Kata Avista Resort & Spa. We are so pleased that you enjoyed the convenient location of our hotel and its proximity to Kata Beach. We are also delighted to hear that our staff, especially Grace, were friendly and helpful during your stay with us. Moreover, we are glad that you found our pool and restaurant enjoyable with its pleasant interior and wide selection of cuisine. At Novotel Phuket Kata Avista Resort & Spa, it is our goal to provide each of our guests with a wonderful experience by delivering exceptional hospitality and service. We hope to have the pleasure of welcoming you back in the near future! Sincerely, Massimo Bernardi Deputy General Manager

Dear Rowina H, Thank you for your review of Novotel Phuket Kata Avista Resort & Spa. We are delighted to hear that you had a great family friendly stay with us and enjoyed the excellent service from our front reception team, Mannie, Mon and Grace. It is wonderful to hear that our spa provided a good Thai massage experience and that the pool drinks were very nice. At the same time, we apologize for the hot and humid weather during your stay, as well as the short showers. We understand how inconvenient this can be and it's not something we want our guests to have to endure. At Novotel Phuket Kata Avista Resort & Spa, we strive to provide our guests with an unforgettable experience filled with comfort and convenience. We thank you for your feedback and hope that you'll give us another chance in the future. Sincerely, Massimo Bernardi Deputy General Manager