Novotel Phuket Kata Avista Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 506 reviews

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Novotel Phuket Kata Avista Resort & Spa - Image 1
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4 Leam Sai Road, Karon District, Amphur Muang, 83100 PHUKET, Thailand

Description

Hotel extras

  • "Modern spacious rooms with extra large comfortable beds

  • "5-minute walk to the beautiful Kata and Karon beaches

  • "Lounge by the pool or swim-up to the Zing pool bar

  • "Dine in the stylish restaurant which features a delectable menu of Asian-Fusion favorites

  • "Stunning Sea View, Pool View & Garden View rooms available

Our accommodation(s)

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Hotel location

Novotel Phuket Kata Avista Resort & Spa

4 Leam Sai Road, Karon District, Amphur Muang
83100 PHUKET
Thailand

GPS:7.826002, 98.294613

Telephone
Fax +66 76 298 889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

EN VOGUE RESTAURANT

The All Day Dining restaurant offers a relaxed vibe. It is located beside the lower swimming pool and offers pleasing views of tropical landscape.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  506 reviews

TripAdvisor Rating  5.0/5  1,418 reviews

Certificate of excellence 2023

Better suited for kids

Customer review rating 3.5/5

Arnav Couples - Confirmed reviews ALL

Stayed here for 5 nights. The location is good but the last 200m to the resort is on top of a hill which is quite q difficult climb. Rooms were clean and well maintained but my room had a transparent glass door which was a issue. Breakfast is just okayy, taste can be improved. Pool is amazing.

Excellent place for kids

TripAdvisor rating 5.0/5

Raine L TripAdvisor review

First time to Kata Beach . Great stay in a Novotel Avista, the kids love the pool and the kids club which is always filled with activities. One thing to remember is to bring floaties for younger kids :) Yok is especially helpful during my stay. Thank you!

Dear 184rainel, Thank you for your 5/5 review. It's a pleasure to read that your kids love the pool and our kids club activities. We're pleased to hear that you left us with good memories. K. Yok will be delighted to read that she made your stay memorable, and we look forward to welcoming you back soon. Best regards, Massimo Bernardi General Manager

Read the poor reviews to get full idea!

TripAdvisor rating 2.0/5

PeaceLover16 Families - TripAdvisor review

Hotel location up a steep hill! Got shuttle service but need to wait every half and hr! Harder to go back to hotel room. Must wait in the sun for the shuttle or pay 200baht for tuk tuk! Not recommended for those with children at all! Breakfast 1 of the tasteless and min choices we ever seen. Saw 1 of the staff handling waffle with her left hand without using gloves! Yikes! Rooms are dated and TV are not smart tv in our room! Nothing to watch! Rooms floors are always condensed for some reason. Very sticky micky! The staff call us b4 12 to remind us to chk out by 12 , what a customer service 🙄 Received email to do online chk in but walk in still ended up queuing and going manual chk in so what’s the point of online chk in?? They ask deposit of 2k baht!! And my friend was asked 1k baht for deposit! No standardization! Overall don’t waste your money in with this hotel!

Dear PeaceLover16, We're surprised to receive a poor review on our "Complimentary" shuttle van service, which is provided by our team from 9 AM to 7 PM, with departures every 30 minutes. All is to ensure convenience for our guests. Our team works hard to ensure all guests have a memorable stay with us, and it’s disappointing when these efforts are not recognized. Also, please rest assured that food hygiene is our top priority. Regarding our deposit policy and check-out reminders, these are standard practices across the hospitality industry to ensure smooth operations. While we wish your experience at our hotel had been more enjoyable, we can only hope that your next stay will be a truly pleasant one. Best regards, Novotel Phuket Kata Avista Resort & Spa Team

Very convenient location and good stay

Customer review rating 4.5/5

Goran H. Families - Confirmed reviews ALL

Well located for access to the Kings Cup dinghy sailing. The staff was very friendly. We extended our stay. A big thank you to Ms. Bee at the reception who made sure that the extension was made seamlessly. Very happy with our stay with excellent meals at the restaurant.

Average in every way

TripAdvisor rating 1.0/5

Mike R TripAdvisor review

I'm trying to think of positives but honestly this place is fairly run down and tacky. The hotel is an average 4-star quality hotel charging 5-star prices. The rooms are run down despite how they look in the pictures. Our balcony door constanly jammed and locked people on the balcony, our bathroom tap fell off, the shower leaked and turned the bathroom into a swimming pool requiring 4 towels to soak up the water after anyone showering. It was ridiculous. The food is really average and overpriced - like airport quality, and the service was slow and sloppy. Recommend NOT getting the buffet. The pool is nice but they play the same cr*p, cheesy music (Ed Sheeran etc.) on repeat ALLLLL day every day (and into the night). It was torture. I can't recommend this hotel unfortunately. It was almost instant regret on arrival (we booked a week). Thankfully we had another week elsewhere to enjoy. On another note, Novotel Kata (and unfortunately the rest of Phuket) is overrun with Russians who really struggle to smile at anyone which I think negatively affects the Thai people (and anyone else in their vicinity). I've been coming to Thailand for 30 years (first trip to Phuket in 1990) and since the Ukraine war and the influx of Russians I have noticed Thai people becoming less friendly and jaded, and I suspect it's because they are now overrun and getting treated poorly in these places. That may be the last trip to Phuket for a while...

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Other web-users rate our hotel

  • 548 reviews 8.6/10 Location
  • 828 reviews 7.7/10 Room
  • 1,218 reviews 9.2/10 Service
  • 11 reviews 6.2/10 WiFi
  • 404 reviews 7.9/10 Breakfast
  • 388 reviews 7.4/10 Food
  • 320 reviews 7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.