Novotel Phuket Kata Avista Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 1,308 reviews

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Novotel Phuket Kata Avista Resort & Spa - Image 1
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Novotel Phuket Kata Avista Resort & Spa - Image 3
Novotel Phuket Kata Avista Resort & Spa - Image 4
4 Leam Sai Road, Karon District, Amphur Muang, 83100 PHUKET, Thailand

Description

Hotel extras

  • "Modern spacious rooms with extra large comfortable beds & rain shower feature in the bathroom

  • "Situated a quick 5-minute walk to the white sandy beaches of beautiful Kata and Karon beaches

  • "Lounge by the pool, swim-up to the Zing pool bar or visit Canopy Tree Bar for a chilled vibe.

  • "Dine in En Vogue which features a delectable menu of authentic Thai and Int'l favorites.

  • "Sea View, Pool View & Garden View rooms available. Complimentary family setup in family rooms

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room, 43sqm, Pool View, Balcony, 1 King Bed

Photo out of - Superior Room, 43sqm, Pool View, Balcony, 1 King Bed

The stylish Superior Room has a balcony with a pool view. 1 King Bed is perfect for a solo traveler, a couple or friends. The open-plan room is spacious and has a bathroom with rain shower and free-standing bathtub.

  • Views:

    Pool side

Max. number of persons
3
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 43 m² / 462 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Pool side
See availabilities

A spacious 43 sqm Deluxe Room with contemporary design has a furnished balcony with a pool and relaxing tropical garden views. Ideal for families, features 1 King Bed, 1 sofa bed and a bathroom with separate shower and free-standing bathtub.

  • Views:

    Pool side

Max. number of persons
4
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The stylish Deluxe Room offers breathtaking sea views from the expansive balcony. 1 King Bed, 1 sofa bed is a comfortable choice for a solo traveler, couple or two friends. The spacious bathroom features a rain shower and free-standing bathtub.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The garden view Family Room has a balcony that looks over the common area of the resort. 1 King Bed and 1 Queen Bed offer comfortable sleeping options for a family of four. The spacious bathroom has both a rain shower and stand-alone bathtub

  • Views:

    Garden View

Max. number of persons
4
Area
From 47 m² / 505 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

An unforgettable experience! Large, well designed, the suite includes 1 bedroom. It offers unbeatable facilities with premium amenities. Up to 2 adults and 2 children.

  • Views:

    Mountain view or Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 87 m² / 936 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Refrigerator with freezer compartment
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Phuket Kata Avista Resort & Spa

4 Leam Sai Road, Karon District, Amphur Muang
83100 PHUKET
Thailand

GPS:7.826002, 98.294613

Telephone
Fax +66 76 298 889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service
  • PHUKET INTL APT Additional charge
  • HKT Additional charge

Pets

Pets not allowed

In hotel

Hotel informations

  • 143 rooms
  • 143 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Russian
  • Thai
  • Chinese Mandarin

Entertainment

  • Pool Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Concierge

  • Concierge

Porter

  • Porter

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Children''s TV Channels

Well-being

Adults Pool (Main Pool)

  • Outside
  • On site

Family Pool

  • Outside
  • On site

Childrens Splashpad

  • Outside
  • On site

Toddlers Pool

  • Outside
  • On site

In Balance

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage Additional charge

Sports and leisure

Gym

  • On site
  • On site
  • Outdoor parking
  • Private
  • 15 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 4 m / 13 ft
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

EN VOGUE RESTAURANT

Photo out of - EN VOGUE RESTAURANT

The All Day Dining restaurant offers a relaxed vibe. It is located beside the lower swimming pool and offers pleasing views of tropical landscape.

Cooking style
International
Capacity
135
Accessibility
Accessible service
83100 Phuket, Thailand
Telephone +66 76 298 888
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
  • -
  • -
Tuesday
  • -
  • -
  • -
Wednesday
  • -
  • -
  • -
Thursday
  • -
  • -
  • -
Friday
  • -
  • -
  • -
Saturday
  • -
  • -
  • -
Sunday
  • -
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Meals by the swimming Pool
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

The All Day Dining restaurant offers a relaxed vibe. It is located beside the lower swimming pool and offers pleasing views of tropical landscape.

Canopy Tree Bar

Photo out of - Canopy Tree Bar

Unwind at Canopy Tree Bar for the ultimate poolside lifestyle. Transition from breezy breakfasts to tropical afternoons and relaxed evenings Enjoy tasty drinks, bites and chillout beats, with a friendly team to ensure unforgettable moments.

Bar Type
POOL SIDE SNACK BAR
Capacity
20
Accessibility
Accessible service
Menu PDF
Telephone +66 76 298 888

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment
  • Terrace

Unwind at Canopy Tree Bar for the ultimate poolside lifestyle. Transition from breezy breakfasts to tropical afternoons and relaxed evenings Enjoy tasty drinks, bites and chillout beats, with a friendly team to ensure unforgettable moments.

Indulge in a delightful breakfast buffet with a variety of fresh local fruits, pastries, hot dishes, eggs station, sweet treats and kids' corner. Savour local, Indian and International flavours ensuring a perfect start to your day.

Dive into relaxation at our three unique swimming pools. Lounge by the stunning white marble main pool featuring swim-up pool bar with submerged stools, let kids play safely in the dedicated kids pool and enjoy the shallow toddler pool with a splash pad.

Fit in your daily workouts at our 24-hour Fitness Center on the ground floor, directly across from the main swimming pool. Enjoy free weights, weight strengthening and cardio machines for a complete workout. Stay active and unwind at Novotel Phuket Kata.

Experience wellness at InBalance Spa with services ranging from spa treatments in en-suite couple rooms, the Lashes Studio for eyelash, nail services, hair braiding, and mom and me spa experiences to steam room, sauna, and hot whirlpool indulgences.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,308 reviews

Customer review rating 4.0/5

Kevin B. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Spencer T. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Karundev P. Families - Confirmed reviews ALL

Customer review rating 2.5/5

Sharon A. T. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Catherine R. A. Families - Confirmed reviews ALL

Dear Catherine R., Thank you for your feedback. We are pleased that you enjoyed the dining experience and found our team friendly and helpful. We acknowledge your comments regarding the room condition and recognise the importance of maintaining comfortable and well-presented accommodation. Your feedback has been shared with the relevant department for review as part of our ongoing maintenance and improvement efforts. We appreciate your valuable input. Best regards, Massimo Bernardi General Manager

Customer review rating 4.5/5

Spencer T. Couples - Confirmed reviews ALL

When we checked in we were greeted so well that we felt right at home straight away, the facilities are excellent, the pool bar is a great touch, the room is clean and spacious, only negative is the hotel being up a hill which can be a bit tiring walking up sometimes

Customer review rating 3.0/5

Karundev P. Families - Confirmed reviews ALL

The place is not maintained properly. Many areas need repair, definitely not up to 5 star standards. The buffet spread is repetitive.

Customer review rating 2.5/5

Sharon A. T. Families - Confirmed reviews ALL

The room on first arrival looked amazing, a family room but there were a few issues, a selection of cables sockets but some didn't work, bathroom issues with the bath shower and loose tiles, main shower wouldn't get hot not even warm and over head one just a few holes worked. Clearly needed replacing. Two different visits to sort but no improvement on the overhead shower. The main bed was the worst bed I have ever slept in, was so lumping hard and uncomfortable and didnt get one good night's sleep. Breakfast was really poor, nothing covered and fly on the fruit, like warm coffee, pastries soggy, one omelette tasted just of pepper and they were always rubbery. The pools were lovely but not very many sun loungers. Wasn't happy with the pool happy hour as there was no non alcoholic drinks on it and when I grumbled as I don't drink alcohol and said very unfair he said he could make the pina colado without and mohito. There was some lovely cocktails but wouldn't do them. Never returned or drdrank anything but water after this.

Customer review rating 3.5/5

Catherine R. A. Families - Confirmed reviews ALL

The hotel downstairs was lovely, food good & staff were so friendly & helpful. The rooms were sadly dated, damp & underwhelming.

Dear Catherine R., Thank you for your feedback. We are pleased that you enjoyed the dining experience and found our team friendly and helpful. We acknowledge your comments regarding the room condition and recognise the importance of maintaining comfortable and well-presented accommodation. Your feedback has been shared with the relevant department for review as part of our ongoing maintenance and improvement efforts. We appreciate your valuable input. Best regards, Massimo Bernardi General Manager

Customer review rating 2.0/5

Rohit S. Families - Confirmed reviews ALL

We stayed in family room #429. Room needs serious maintenance. Bidet holder is broken. Bath tub tap lever for changing water outlet between tap and shower is jammed. The steel rope for clothes drying does not retract. The usb charging port below tv is broken. The housekeeping keeps forgetting to replace small towels. The kids bed’s bedsheet and pillow covers were not changed and smelled bad. The common guest washroom below the restaurant had no bidets, no toilet paper and dustbin was overflowing. The common toilets did smell bad. The smaller play area is neat and clean but has too few toys and is small for resort of this size. The bigger play area is free for 1 hour per day and paid afterwards, though this was not a big deal for us as we mostly had tours booked throughout our stay. Though, other than this, check in process was smooth. Staff is courteous and attentive. The food is decent. Breakfast buffet can benefit from more food variety across days. The stay is on kind of a hill and walk up after going to market or nearby restaurants with a toddler in hand/stroller is a challenge. They do have regular shuttle service but that will not help if you are coming from anywhere except Kata beach or later in the night. Overall, there are better alternatives that are worth considering for stay around Kata/Karon.

Dear Rohit, Thank you for taking the time to provide such detailed feedback. We are pleased that you found the check-in process smooth and our team courteous and attentive. However, we acknowledge your concerns regarding the maintenance issues in Family Room #429, housekeeping consistency, and the cleanliness and replenishment of supplies in the public restrooms. These matters will be brought to the attention of the relevant departments for follow-up and corrective action. Best regards, Massimo Bernardi General Manager

Customer review rating 3.5/5

Nina M. M. Families - Confirmed reviews ALL

Great for families with young children. The hotel was quite damp due to the amount of rain fall while we were staying there.

Dear Nina M., Thank you for your feedback. We are pleased to know that you found our hotel suitable for families with young children. We acknowledge your comments regarding the dampness during your stay, particularly during the period of heavy rainfall. Our team will continue to monitor room conditions and ensure appropriate maintenance and ventilation to maintain a comfortable environment for our guests. We appreciate your feedback. Best regards, Massimo Bernardi General Manager

Customer review rating 4.0/5

Rupinderjit K. Families - Confirmed reviews ALL

Overall we had good experience after all being sorted by their duty manager named Nadear. Thank you to the Tina who came to our room to solve the issue of dining lunch or dinner, baby milk, passing on our room details by the hotel or restaurant team member to a random taxi driver who we didn’t boon for the next day trip but took him for a day trip a day ahead. To be honest , some staff misguided us or gave false information. So just be careful and raise your issue if any arise to their manager on duty or their overall manager. We booked half board for the dining and it was a good option they advised when reached there to win their have lunch or dinner and kids eat free which include soft drink but was not informed and we missed for 4-5 days . We were 2 adults and they said one person could have full meal including 3 options and other one could have main only. Asked us to share with each other. Joe could that be possible. Also baby full cream milk should be free and they ask us to pay which we denied. When spoke to the receptionist, he said restaurant operates separately than hotel - seriously. Made us fool tried but we didn’t . He raised his voice at us and we left reception and asked to see the manager. Manager Tina came to room and she was surprised to hear what the staff informed us. Anyways thanks to Tina, Nadear and Mina for the problem solving and issue us new room due to privacy issue and Shout out yo Cartoon- restaurant staff member who we met at the very first day . You was the one who made our stay memorable and thank you for your attention, love , ambience. You are just an Amazing person. Thank you for always bringing milk for our babies when we at the restaurant. You are the best and God bless you ❤️. Lots of stairs and steps everywhere- please be mindful when walking around . There is a small step before your enter the room or the ensuite.very careful. Bed has sharp edges- not safe with kids- been keeping pillows to protect them from any injuries. Breakfast buffet- thank to the chefs for nice food throughout the day. Thank you the yummy mango rice pudding especially and special celebration for my birthday. The singer on Tuesday night is gorgeous and her voice is kind blowing. You are the best and keep growing and entertaining who visits there. Overall good location with everything nearby - all beaches especially kata beach and market - miss it now. To photo Kara beach fro. Hotel is just 5 mins away walking - it’s okay very deep steep road , coming back is very hard. Wait for their shuttle bus if you can if with kids. Thank you and appreciate for the lovely stay , food and facilities. One bucket list ticked off . 🫶🏼

Dear Rupinderjit, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 1.5/5

Brenda J. S. Couples - Confirmed reviews ALL

We were absolutely horrified when we arrived and saw the building works that were going on all across in front of your hotel.the noise started at 7 o'clock in the morning and didn't end until about 7/8 in the evening even though it was dark they worked by floodlight. We appreciate that the hotel wasn't having the work done but do think that prospective visitors should be warned We were offered 2 room changes but they were really dark dingy room with a big tree outside so it stopped the light and obscured any possible view of the pool and because the noise from the building site was.so loud you could still hear it anywhere within the hotel despite the music being played quite loudly. Unfortunately our rep couldn't understand our distress so we had no choice but to stay at your hotel.we wanted to be moved.to another hotel.

Dear Brenda J., Thank you for your feedback. We acknowledge your concerns regarding the nearby construction work and the noise disturbance experienced during your stay. While the construction was carried out by a third party and was outside the hotel's control, we understand that it affected the overall guest experience. Our team offered alternative room options in an effort to minimise the inconvenience; however, we regret that these did not meet your expectations. Your comments regarding pre-arrival communication and the handling of your concerns have been noted and will be reviewed with the relevant teams. We appreciate you bringing these matters to our attention. Best regards, Massimo Bernardi General Manager

Customer review rating 4.5/5

Thuong H. Families - Confirmed reviews ALL

Staff are friendly, helpful and accommodating. Lots of activities to keep the kids entertained throughout the day with plenty of pool areas. Food was great especially the Chefs Table Dinner which is exceptional and is a must do for any couple or those wanting an unique experience.

Dear Thuong, Thank you for your wonderful feedback. We are delighted that you enjoyed our facilities, family activities, and dining experiences, especially the sumptuous dinner. Your recognition of our team’s friendly and attentive service is greatly appreciated. We look forward to welcoming you back for another memorable stay. Best regards, Management Team

Customer review rating 5.0/5

Yuva K. V. Families - Confirmed reviews ALL

Highly recommend for a family stay

Dear Yuva K., Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 5.0/5

Gregory M. Families - Confirmed reviews ALL

Best staff, great resort, excellent value for money, next to the beach and right in the heart of Kata’s town centre and night life. This is our third visit and stay here in the last six months. That says it all!

Dear Gregory Thank you for sharing your experience of your recent stay. It's a pleasure to read how much you enjoyed your stay with us. We're happy to hear that you found our location to be convenient and took advantage to explore around the neighborhood. We look forward to your return. Sincerely, Massimo Bernardi General Manager

Customer review rating 5.0/5

Manjeet A. Families - Confirmed reviews ALL

We had a wonderful stay at Novotel Kata Avista! The resort is beautiful, well-maintained, and offers a relaxing atmosphere, making it an excellent choice for a family vacation. The highlight was the amazing staff, who were always friendly, courteous, and helpful, making us feel welcome throughout our stay. The restaurant deserves a special mention for its good food and variety of Indian options, which was a big plus for us as an Indian family.

Dear Manjeet, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 4.5/5

Thomas N. P. Couples - Confirmed reviews ALL

Stay was fantastic, staff helpful, friendly and professional. Restaurant is also fantastic.

Dear Thomas N., Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 5.0/5

Patrick O. Families - Confirmed reviews ALL

Perfect family holiday

Dear Patrick, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 3.5/5

Prasen K. I. Families - Confirmed reviews ALL

Had a four night stay and booked the Oct10 offer on Accor, however the benefits were not extended. The restaurant 50 % food coupons given were ample but time restrictive.(upto 8 pm only) As an Accor member I expected late check out by just 1 hour but was curtly refused. The reception staff did not clarify what the mark up price in my hotel bill was and the exchange rate was very poor for CC payment. I settled some of it in cash as a result. The room was good but the aircon was terrible -too cold and we were told not to change the setting from 22 deg as it will not work and caused room condensation. The TV was attended to twice by the staff and could not be fixed and they offered to change TV but we declined as it would inconvenience us. It could not be controlled. The breakfast was great and timing was good and all the staff very helpful and attentive. The shuttle service to beach parking was good. The bell boys were great. We were pleased to see a new pool table on the last day! Spa staff was good and offers were availed by us. Reaching our room was a bit of a walk and had to change two lifts(5 th floor) Satisfied but the management should improve on issues listed above.

Dear Guest, Thank you for sharing your feedback. We are pleased that you enjoyed our breakfast, attentive team, beach shuttle, bell service, and spa facilities. We will review the concerns regarding Accor offer benefits, late check-out, billing transparency, air-conditioning, and TV functionality with the relevant teams. We will also consider your feedback on restaurant coupon restrictions and room accessibility to identify areas for improvement. Kind regards, Management Team Novotel Phuket Kata Avista Resort & Spa

Customer review rating 5.0/5

Wisaruda P. Families - Confirmed reviews ALL

Comfortable stay, good facilities specially for kids

Dear Wisaruda, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 5.0/5

Zaki A. H. Families - Confirmed reviews ALL

Everything just amazing 5 star 🙌

Dear Zaki A., Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 4.5/5

Hicham T. Families - Confirmed reviews ALL

very good stay with my family , i recommend for everyone

Dear Hicham, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 3.5/5

Ahmed A. A. A. Families - Confirmed reviews ALL

It was good experience staff were friendly with me and my toddler baby . However i was dissatisfied regarding the amenities for baby i had to buy from my own toothbrush and toothpaste we stayed from that 10 days and in the last day I received one toothbrush and toothpaste why not from beginning

Dear Guest, Thank you for your feedback. We are pleased that you and your toddler felt welcomed by our friendly team. We have noted your comments regarding the availability of baby amenities, particularly the toothbrush and toothpaste, and will share them with our team to review how we can better assist families from the beginning of their stay. We look forward to welcoming you and your family back to Novotel Phuket Kata Avista Resort & Spa. Best regards, Massimo Bernardi General Manager Novotel Phuket Kata Avista Resort & Spa

Other web-users rate our hotel

  • 843 reviews 8.2/10 Location
  • 1,308 reviews 7/10 Room
  • 2,411 reviews 9.3/10 Service
  • 17 reviews 7.7/10 WiFi
  • 637 reviews 8.7/10 Breakfast
  • 602 reviews 6.1/10 Comfort
  • 537 reviews 6.2/10 Cleanliness
  • 98 reviews 9.6/10 Bar

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