Novotel Phuket Kata Avista Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 289 reviews

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Description

Hotel extras

  • "Modern spacious rooms with extra large comfortable beds

  • "5-minute walk to the beautiful Kata and Karon beaches

  • "Lounge by the pool or swim-up to the Zing pool bar

  • "Dine in the stylish restaurant which features a delectable menu of Asian-Fusion favorites

  • "Stunning Sea View, Pool View & Garden View rooms available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

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Hotel location

Novotel Phuket Kata Avista Resort & Spa

4 Leam Sai Road, Karon District, Amphur Muang
83100 PHUKET
Thailand

GPS:7.826002, 98.294613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

EN VOGUE RESTAURANT

The All Day Dining restaurant offers a relaxed vibe. It is located beside the lower swimming pool and offers pleasing views of tropical landscape.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  289 reviews

TripAdvisor Rating  5.0/5  847 reviews

Certificate of excellence 2023

Service always with a smile

TripAdvisor rating 5.0/5

BigEvan Families - TripAdvisor review

The Novotel Kata Avista is located very centrally to all ammenities and offers exceptional value for money. The pool is very relaxing each afternoon with happy hour starting at 3pm. Staff are all friendly and accommodating especially the front desk manager “Bow”.

Dear BigEvan, Thank you for your wonderful review of Novotel Phuket Kata Avista Resort & Spa. We are glad to hear that you enjoyed the location, value for money and especially our incredible pool. We are also delighted to hear that our staff, especially the front desk manager “Bow”, have made your stay with us so enjoyable. At Novotel Phuket Kata Avista Resort & Spa, we strive to provide our guests with an unforgettable experience through warm hospitality and excellent service. We truly appreciate the feedback and will continue to do our best in offering a pleasant stay for all guests. We look forward to welcoming you back at Novotel Phuket Kata Avista Resort & Spa soon! Warmest regards, Massimo Bernardi Deputy General Manager

Great trip

TripAdvisor rating 5.0/5

Karen H TripAdvisor review

The hotel stay was fantastic, clean and staff very helpful. Nessa was fantastic at front desk, helpful and was great at recommending sights and places to go. the restaurant was lovely and I thoroughly enjoyed the Thai cooking class. Great place for a holiday, very family friendly.

Dear Karen H, Thank you for your wonderful review of your stay at Novotel Phuket Kata Avista Resort & Spa! It is so nice to hear that you enjoyed your vacation and found our staff to be helpful. We are delighted to hear that Nessa provided excellent service and helped you to explore our incredible city. We are glad that you were able to participate in the Thai cooking class as well. At Novotel Phuket Kata Avista Resort & Spa, we strive for excellence in customer service and hospitality, and we are glad to know that your experience with us was a positive one. Thank you again for your kind words and we look forward to welcoming you back soon! Best Regards, Massimo Bernardi Deputy General Manager

Family Getaway

TripAdvisor rating 3.0/5

243laic Families - TripAdvisor review

Overall, stay was ok.. Room : 3 rooms with floors always wet even highlighted to reception. Suppose its the floor issue with the airconditioned. Restaurant : Breakfast was so so.. some of your staff treats us differently compare to Western/ European...obviuosly.....this is very dissapointing.....because we are Asian ??

Dear Lai C, Thank you for taking the time to share your experience with us. We are pleased that you enjoyed your overall stay at Novotel Phuket Kata Avista Resort & Spa and appreciate your feedback. At Novotel, we strive to provide all of our guests with a warm and welcoming environment, regardless of their nationality or ethnicity. We are sorry if you felt otherwise during your visit. We value diversity and want all of our guests to feel comfortable and welcome during their stay. We hope that you may give us another chance and that you will come back to stay with us again soon. Please do not hesitate to contact us directly if there is anything we can do for you in the meantime. Thank you again for your review and have a wonderful day! Sincerely, Massimo Bernardi Deputy General Manager

Good value for money and very close to the beach

TripAdvisor rating 5.0/5

Daria T TripAdvisor review

The hotel is very close to Kata beach, just a 5 min walk and also they have a shuttle bus. The staff was friendly and nice, especially Grace. The hotel has a big pool and a good restaurant with pleasant interior and wide choice of local, indian and european cuisine. Although it is not very new, everything is comfortable.

Dear Daria T., Thank you for your kind words about Novotel Phuket Kata Avista Resort & Spa. We are so pleased that you enjoyed the convenient location of our hotel and its proximity to Kata Beach. We are also delighted to hear that our staff, especially Grace, were friendly and helpful during your stay with us. Moreover, we are glad that you found our pool and restaurant enjoyable with its pleasant interior and wide selection of cuisine. At Novotel Phuket Kata Avista Resort & Spa, it is our goal to provide each of our guests with a wonderful experience by delivering exceptional hospitality and service. We hope to have the pleasure of welcoming you back in the near future! Sincerely, Massimo Bernardi Deputy General Manager

Great family friendly hotel

TripAdvisor rating 5.0/5

Rowina H TripAdvisor review

This resort was our first stay within Kata Beach. It is a great family friendly hotel with good english speaking staff. The front reception staff Mannie, Mon & Grace have been fabulous. Ing was great with our girls. Spa on site did a good thai massage, pool drinks were very nice. Overall we had a very pleasent stay. It has been very hot and humid for most of our stay with a short shower here and there not lasting very long. The hill to come back to the hotel is abit steep but doable, the hotel does off daily shuttle service to the bottom of the street for convenience.

Dear Rowina H, Thank you for your review of Novotel Phuket Kata Avista Resort & Spa. We are delighted to hear that you had a great family friendly stay with us and enjoyed the excellent service from our front reception team, Mannie, Mon and Grace. It is wonderful to hear that our spa provided a good Thai massage experience and that the pool drinks were very nice. At the same time, we apologize for the hot and humid weather during your stay, as well as the short showers. We understand how inconvenient this can be and it's not something we want our guests to have to endure. At Novotel Phuket Kata Avista Resort & Spa, we strive to provide our guests with an unforgettable experience filled with comfort and convenience. We thank you for your feedback and hope that you'll give us another chance in the future. Sincerely, Massimo Bernardi Deputy General Manager

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Other web-users rate our hotel

  • 242 reviews 7.7/10 Location
  • 379 reviews 7.7/10 Room
  • 535 reviews 8.8/10 Service
  • 10 reviews 8.5/10 WiFi
  • 227 reviews 7.9/10 Breakfast
  • 145 reviews 6.6/10 Cleanliness

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