Novotel Phuket Kata Avista Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 1,291 reviews

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Novotel Phuket Kata Avista Resort & Spa - Image 1
Novotel Phuket Kata Avista Resort & Spa - Image 2
Novotel Phuket Kata Avista Resort & Spa - Image 3
Novotel Phuket Kata Avista Resort & Spa - Image 4
4 Leam Sai Road, Karon District, Amphur Muang, 83100 PHUKET, Thailand

Description

Hotel extras

  • "Modern spacious rooms with extra large comfortable beds & rain shower feature in the bathroom

  • "Situated a quick 5-minute walk to the white sandy beaches of beautiful Kata and Karon beaches

  • "Lounge by the pool, swim-up to the Zing pool bar or visit Canopy Tree Bar for a chilled vibe.

  • "Dine in En Vogue which features a delectable menu of authentic Thai and Int'l favorites.

  • "Sea View, Pool View & Garden View rooms available. Complimentary family setup in family rooms

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room, 43sqm, Pool View, Balcony, 1 King Bed

Photo out of - Superior Room, 43sqm, Pool View, Balcony, 1 King Bed

The stylish Superior Room has a balcony with a pool view. 1 King Bed is perfect for a solo traveler, a couple or friends. The open-plan room is spacious and has a bathroom with rain shower and free-standing bathtub.

  • Views:

    Pool side

Max. number of persons
3
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 43 m² / 462 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Pool side
See availabilities

A spacious 43 sqm Deluxe Room with contemporary design has a furnished balcony with a pool and relaxing tropical garden views. Ideal for families, features 1 King Bed, 1 sofa bed and a bathroom with separate shower and free-standing bathtub.

  • Views:

    Pool side

Max. number of persons
4
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The stylish Deluxe Room offers breathtaking sea views from the expansive balcony. 1 King Bed, 1 sofa bed is a comfortable choice for a solo traveler, couple or two friends. The spacious bathroom features a rain shower and free-standing bathtub.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The garden view Family Room has a balcony that looks over the common area of the resort. 1 King Bed and 1 Queen Bed offer comfortable sleeping options for a family of four. The spacious bathroom has both a rain shower and stand-alone bathtub

  • Views:

    Garden View

Max. number of persons
4
Area
From 47 m² / 505 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

An unforgettable experience! Large, well designed, the suite includes 1 bedroom. It offers unbeatable facilities with premium amenities. Up to 2 adults and 2 children.

  • Views:

    Mountain view or Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 87 m² / 936 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Refrigerator with freezer compartment
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Phuket Kata Avista Resort & Spa

4 Leam Sai Road, Karon District, Amphur Muang
83100 PHUKET
Thailand

GPS:7.826002, 98.294613

Telephone
Fax +66 76 298 889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service
  • PHUKET INTL APT Additional charge
  • HKT Additional charge

Pets

Pets not allowed

In hotel

Hotel informations

  • 143 rooms
  • 143 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Russian
  • Thai
  • Chinese Mandarin

Entertainment

  • Pool Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Concierge

  • Concierge

Porter

  • Porter

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Children''s TV Channels

Well-being

Adults Pool (Main Pool)

  • Outside
  • On site

Family Pool

  • Outside
  • On site

Childrens Splashpad

  • Outside
  • On site

Toddlers Pool

  • Outside
  • On site

In Balance

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage Additional charge

Sports and leisure

Gym

  • On site
  • On site
  • Outdoor parking
  • Private
  • 15 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 4 m / 13 ft
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

EN VOGUE RESTAURANT

Photo out of - EN VOGUE RESTAURANT

The All Day Dining restaurant offers a relaxed vibe. It is located beside the lower swimming pool and offers pleasing views of tropical landscape.

Cooking style
International
Capacity
135
Accessibility
Accessible service
83100 Phuket, Thailand
Telephone +66 76 298 888
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
  • -
  • -
Tuesday
  • -
  • -
  • -
Wednesday
  • -
  • -
  • -
Thursday
  • -
  • -
  • -
Friday
  • -
  • -
  • -
Saturday
  • -
  • -
  • -
Sunday
  • -
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Meals by the swimming Pool
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • ApĂ©ritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

The All Day Dining restaurant offers a relaxed vibe. It is located beside the lower swimming pool and offers pleasing views of tropical landscape.

Canopy Tree Bar

Photo out of - Canopy Tree Bar

Unwind at Canopy Tree Bar for the ultimate poolside lifestyle. Transition from breezy breakfasts to tropical afternoons and relaxed evenings Enjoy tasty drinks, bites and chillout beats, with a friendly team to ensure unforgettable moments.

Bar Type
POOL SIDE SNACK BAR
Capacity
20
Accessibility
Accessible service
Menu PDF
Telephone +66 76 298 888

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment
  • Terrace

Unwind at Canopy Tree Bar for the ultimate poolside lifestyle. Transition from breezy breakfasts to tropical afternoons and relaxed evenings Enjoy tasty drinks, bites and chillout beats, with a friendly team to ensure unforgettable moments.

Indulge in a delightful breakfast buffet with a variety of fresh local fruits, pastries, hot dishes, eggs station, sweet treats and kids' corner. Savour local, Indian and International flavours ensuring a perfect start to your day.

Dive into relaxation at our three unique swimming pools. Lounge by the stunning white marble main pool featuring swim-up pool bar with submerged stools, let kids play safely in the dedicated kids pool and enjoy the shallow toddler pool with a splash pad.

Fit in your daily workouts at our 24-hour Fitness Center on the ground floor, directly across from the main swimming pool. Enjoy free weights, weight strengthening and cardio machines for a complete workout. Stay active and unwind at Novotel Phuket Kata.

Experience wellness at InBalance Spa with services ranging from spa treatments in en-suite couple rooms, the Lashes Studio for eyelash, nail services, hair braiding, and mom and me spa experiences to steam room, sauna, and hot whirlpool indulgences.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,291 reviews

Customer review rating 5.0/5

Wisaruda P. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Zaki A. H. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Hicham T. Families - Confirmed reviews ALL

Dear Hicham, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 3.5/5

Ahmed A. A. A. Families - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We are pleased that you and your toddler felt welcomed by our friendly team. We have noted your comments regarding the availability of baby amenities, particularly the toothbrush and toothpaste, and will share them with our team to review how we can better assist families from the beginning of their stay. We look forward to welcoming you and your family back to Novotel Phuket Kata Avista Resort & Spa. Best regards, Massimo Bernardi General Manager Novotel Phuket Kata Avista Resort & Spa

Customer review rating 5.0/5

Nisar J. C. K. Families - Confirmed reviews ALL

Dear Nisar J. C., Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 5.0/5

Zaki A. H. Families - Confirmed reviews ALL

Everything just amazing 5 star 🙌

Customer review rating 4.5/5

Hicham T. Families - Confirmed reviews ALL

very good stay with my family , i recommend for everyone

Dear Hicham, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 3.5/5

Ahmed A. A. A. Families - Confirmed reviews ALL

It was good experience staff were friendly with me and my toddler baby . However i was dissatisfied regarding the amenities for baby i had to buy from my own toothbrush and toothpaste we stayed from that 10 days and in the last day I received one toothbrush and toothpaste why not from beginning

Dear Guest, Thank you for your feedback. We are pleased that you and your toddler felt welcomed by our friendly team. We have noted your comments regarding the availability of baby amenities, particularly the toothbrush and toothpaste, and will share them with our team to review how we can better assist families from the beginning of their stay. We look forward to welcoming you and your family back to Novotel Phuket Kata Avista Resort & Spa. Best regards, Massimo Bernardi General Manager Novotel Phuket Kata Avista Resort & Spa

Customer review rating 5.0/5

Nisar J. C. K. Families - Confirmed reviews ALL

Very good for family and relaxation

Dear Nisar J. C., Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 3.5/5

Siying J. Couples - Confirmed reviews ALL

The staffs are friendly and helpful. the major issue is the construction in front of the hotel is making the commute/ walking experience bad. It's not something that the hotel could control, but I would recommend choosing it when the outside construction is over.

Dear Guest, Thank you for your feedback. We are pleased to hear that our team made a positive impression with their friendly and helpful service. We appreciate your comments regarding the nearby construction and its impact on walking around the area, and we will continue to keep our guests’ comfort in mind. We look forward to welcoming you back to Novotel Phuket Kata Avista Resort & Spa. Best regards, Massimo Bernardi General Manager Novotel Phuket Kata Avista Resort & Spa

Customer review rating 4.5/5

Paul A. R. Couples - Confirmed reviews ALL

Excellent services, friendly staff, nice breakfast, always had a good night's sleep and very good pool, gum and facilities.

Dear Paul A., Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 5.0/5

Jason L. Families - Confirmed reviews ALL

Had a fantastic family stay at the Novotel. Very helpful and attentive staff, great facilities.

Dear Jason, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 5.0/5

Jacquelinne P. Solo - Confirmed reviews ALL

Great people and great stuff you got in that place that willing to help you with anything

Dear Jacquelinne, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 4.5/5

Hilary R. Families - Confirmed reviews ALL

Stayed for two nights during Phuket Holiday to try Hotel having not stayed there before. Staff very welcoming and efficient during check-in. As Gold Member we were given up graded room. The only down side is no single beds and as I was sharing with grandson he was not happy . Fortunately the hotel made up a sofa bed complete with kids themed doona, very pleasingly. We were given other vouchers to use during our stay.

Dear Hilary, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 3.0/5

Chaoyue L. Couples - Confirmed reviews ALL

The construction of the construction site outside sea view room is too noisy, the facilities are old and the linen is old. Can not actively identify the rights and interests of members

Dear Guest, Thank you for sharing your feedback. We appreciate your comments regarding the surrounding construction, room facilities, linen, and member benefits. Your feedback has been noted and will be shared with the relevant teams. We look forward to welcoming you back to Novotel Phuket Kata Avista Resort & Spa. Best regards, Massimo Bernardi General Manager Novotel Phuket Kata Avista Resort & Spa

Customer review rating 5.0/5

Moutaz A. G. Families - Confirmed reviews ALL

We had an absolutely wonderful stay at Novotel Phuket Kata Avista Resort & Spa! This was our third visit, and once again, the experience exceeded our expectations. A very special thank you to Massimo and his amazing team for their outstanding hospitality, kindness, and genuine care throughout our stay. They went above and beyond to make our two young children feel welcome, comfortable, and happy. The staff were incredibly friendly, the facilities were fantastic, and the atmosphere made us feel right at home. It's the people who truly make this resort special. Thank you, Massimo and the entire Novotel team, for creating such beautiful family memories. We will definitely be returning for our fourth visit! Highly recommended for families visiting Phuket!

Dear Moutaz A., Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 3.5/5

Abhishek K. Couples - Confirmed reviews ALL

The hotel is quite good with some of the biggest rooms I have seen in entire South east asia. It also has an attached balcony and is very near to the beach- so from a location standpoint this is really good. The only thing that can be improved is the breakfast; with the money I paid, I found the quality of breakfast to be subpar on all the 5 days

Dear Guest, Thank you for your feedback. We are pleased that you enjoyed our spacious rooms, balconies, and convenient location near the beach. We are sorry if our breakfast quality did not meet your expectations during your stay. Our team is always happy to assist with your preferences, so please feel free to let us know during your next visit. We look forward to welcoming you back to Novotel Phuket Kata Avista Resort & Spa. Best regards, Massimo Bernardi General Manager Novotel Phuket Kata Avista Resort & Spa

Customer review rating 3.5/5

Alexandra V. Friends - Confirmed reviews ALL

Im a return customer for the 3rd time as always liked friendly good service, lovely buffet with multiple food varieties, great convenient and safe located with a good proximity to beach, local shops and markets and local life. However, being visiting for the 3rd time this September I have noticed obvious difference in daily room service which was very inconsistent throughout all stay i e rooms either was not replaced with necessities like clean towels, shower wash-gel, toilet paper, required bed linen not replaced etc or room was not clean till we returned in the evening time. I had to keep calling concierge/reception dest to remind or ask for things daily- these all was unnecessary and frankly beyond disappointing. Also noticed this stay that morning buffet options was comparatively limited and found some food options not as fresh surprisingly. I can understand it was the lower season and there was way less guests in the hotel than I have usually would see-none the less, this should have not impacted a 5-Star Hotels standards on all of the above nor should above be acceptable. Have to mention all staff was always very helpful and attentive on request but recent experience made me doubt whether I would be coming back again.

Dear Guest, Thank you for your continued support and for choosing to stay with us for the third time. We are pleased that you continue to enjoy our location, buffet, and friendly team. We are sorry if our breakfast selection did not fully meet your expectations. Our team is always happy to assist with your preferences, so please feel free to let us know during your stay, and we will do our best to accommodate your needs. We hope to have the opportunity to welcome you back and provide a more consistent experience on your next visit. Best regards, Massimo Bernardi General Manager Novotel Phuket Kata Avista Resort & Spa

Customer review rating 5.0/5

Amardeep S. M. Families - Confirmed reviews ALL

Very good

Dear Amardeep S., Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 5.0/5

Vincenzo B. Couples - Confirmed reviews ALL

The staff was amazing and treated us with great respect we will return

Dear Vincenzo, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 5.0/5

Ravikant S. Couples - Confirmed reviews ALL

Had a wonderful stay and the vegetarian food at the restaurant was superb

Dear Ravikant, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 5.0/5

Kelly A. E. Families - Confirmed reviews ALL

Loved our stay hotel was beautiful but the all inclusive bother system I found confusing and restricting

Dear Kelly A., Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 5.0/5

Dien S. Couples - Confirmed reviews ALL

We had a wonderful stay, and what truly stood out was the exceptional hospitality from the entire hotel team. From the front desk to the staff throughout the hotel, everyone was incredibly kind, welcoming and genuinely helpful.

Dear Dien, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

Customer review rating 4.0/5

Thomas B. Families - Confirmed reviews ALL

The staff were lovely, so friendly, couldn’t do enough for us. Breakfast was good, omelette station is alway a favourite. Coffee was normally lukewarm and not very hot. The rooms were comfortable but the aircon was only 2 temperatures; off or freezing. When on it caused a lot condensation on tiled floor and can leave clothes feeling damp. The restaurant and public areas are quite humid as no aircon in these areas. Be ready for the hill too!!

Dear Thomas, Thank you for your review. We're pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Best regards, Massimo Bernardi General Manager

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