Novotel Phuket Kata Avista Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 375 reviews

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Hotel extras

  • "Modern spacious rooms with extra large comfortable beds

  • "5-minute walk to the beautiful Kata and Karon beaches

  • "Lounge by the pool or swim-up to the Zing pool bar

  • "Dine in the stylish restaurant which features a delectable menu of Asian-Fusion favorites

  • "Stunning Sea View, Pool View & Garden View rooms available

Our accommodation(s)

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Hotel location

Novotel Phuket Kata Avista Resort & Spa

4 Leam Sai Road, Karon District, Amphur Muang
83100 PHUKET

GPS:7.826002, 98.294613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service


The All Day Dining restaurant offers a relaxed vibe. It is located beside the lower swimming pool and offers pleasing views of tropical landscape.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  375 reviews

TripAdvisor Rating  5.0/5  1,270 reviews

Certificate of excellence 2023

Not for couples

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

This is more of a family orientated resort which doesnt really cater for couples.

Not for us

TripAdvisor rating 3.0/5

holidayer20 Couples - TripAdvisor review

We didn’t love this resort. We only booked 2 nights to catch up with friends who were staying here. It’s located on a steep hill so to get to the night market we had to catch a very overpriced tuk tuk there & back. There was a free hotel shuttle bus to the beach every half hour, would have been good if it went to the town area as well. The beach was nice. The hotel room was spacious & clean with a lovely balcony overlooking the pool, however the room had to be kept freezing to stop the condensation from making the shiny floor tiles wet & super dangerous. We needed to have jumpers on inside the room. 🥶 Any adjustment to the aircon temp & the floors became wet. We’d have loved to have the balcony doors open & aircon off for a while. The breakfast was good. We ate lunch & dinner at the restaurant, it was ok. 10 out of 10 for the cocktails though, nice & strong. Pool was nice & loungers had comfortable cushions. The pool bar was very popular & some patrons were quite drunk. The staff were efficient & friendly, particularly the restaurant staff.

definitely coming back

TripAdvisor rating 5.0/5

NorthStar53468334061 Families - TripAdvisor review

We have holiday with family first time in Phuket choose Novotel kata avista which did not disappoint all of staff are friendly the person who check in us name is Mr.Bank he introduced us where to go in Phuket and what we can do really nice and hotel has shuttle go to kata beach every 30 minutes during the day time if you come to Phuket we recommend Novotel kata avista

Dear NorthStar53468334061, Thank you for your wonderful review! We're thrilled to hear that you and your family had a great holiday with us. It's great that you made good use of our shuttle van service to get to the beach. We hope to see you back again soon. Best regards, Massimo Bernardi General Manager

Relaxed, great food, great staff.

TripAdvisor rating 5.0/5

Christopher J H Families - TripAdvisor review

Lai in the pool bar was bright, quick, and relaxed and made a great mango smoothy. Breakfast was great everyday, the van drivers friendly and supportive of our family with kids. Pure at the front desk was polite, knowledgable, efficient, and warm. Our stay was a great intro to Kata and would enthusiastically stay again.

Dear Christopher J H, Thank you for your fantastic review! We're delighted to hear that you had a relaxed stay and enjoyed our great food and service levels provided by the team. Khun Lai and Khun Pure will be delighted to read they have been mentioned. We look forward to welcoming you and your family back soon. Best regards, Massimo Bernardi General Manager

Phuket Holiday Adventures

TripAdvisor rating 5.0/5

K1047TLjackieb TripAdvisor review

Thank you to all the staff at Novotel Phuket Kata Avista. The venue was great. We had views of the beach from the 4th floor and it was amazing everyday. Thank you to Apple, Isa and the restaurant staff who went above and beyond in their service to us and knowing who we were each time we walked into the restaurant. My partner became sick and they helped me with getting food up to him in the room as he was unable to leave the room for a few days. They also helped when we had early morning tours booked to organise some breakfast for us before we left. Thank you to the chefs in the restaurant as the food was always delicious. The choices were so vast. Cocktails at the swim up bar were very nice after long days out in the heat. Thank you to Tina and the Reception staff. They handled all our enquiries and Tina helped when I was looking for a later checkout and getting medicine for my partner. This was so good after being worried about him for a day or so. Having the later checkout put our mind at ease before our transport to the Airport arrived. Thank you to Ben who was servicing our rooms every day. She did a great job. It was a good feeling to come back after a full day of shopping or touring and have a nice clean room with fresh towels, a beautifully made bed and lots more water etc. Thank you to the ladies in the Spa as we had a massage and it was wonderful. We loved that the resort was high on the hill with the views and you could go to Kata or Karon Beach in such a quick timeframe. We took advantage of the transfer bus up and down the hill on occasions and thank you to the drivers. It is great how the staff get to know you and are so friendly. I would definitely recommend the Novotel Phuket Kata Avista Resort and Spa for anyone travelling to Phuket, if the opportunity arises, I would definitely stay there again.

Dear K1047TLjackieb, Thank you for your review! We're delighted that you enjoyed your stay at Novotel Phuket Kata Avista Resort & Spa. It's great to hear that Apple, Isa, Tina, Ben, and our entire team provided exceptional service, and that you liked delicious meals at En Vogue Restaurant, cocktails at Zing Swim-up Pool bar, and our spa treatments at In Balance Spa. Thank you for recommending us. We look forward to welcoming you back! Best regards, Massimo Bernardi General Manager

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Other web-users rate our hotel

  • 448 reviews 8.6/10 Location
  • 656 reviews 7.7/10 Room
  • 941 reviews 9.3/10 Service
  • 16 reviews 8.7/10 WiFi
  • 366 reviews 8.1/10 Breakfast
  • 310 reviews 7.6/10 Food
  • 253 reviews 6.6/10 Cleanliness
  • 37 reviews 8.9/10 Bar

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