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ibis Styles Phuket City Hotel 3 stars

Customer review rating 4.5/5 1,026 reviews

ALLSAFE approved hotel

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ibis Styles Phuket City
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+ 15 Services

Hotel extras

  • Family Rooms and Family Suites available

  • Near historical Sino-Portuguese quarter

  • Near local markets

  • Near Phuket's business district

  • 10 minutes to Rassada Pier, gateway to nearby islands

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • PHUKET INTL Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Currency exchange
Catering
  • Breakfast included in the price
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Babysitting on request Paying
Business services
  • Congresses/conventions
  • Copy/print service available Paying

Hotel location

ibis Styles Phuket City

23 Thawornwongwong Road
Talad Yai Muang
Amphur Muang
83000 phuket
thailand

Tel: +6676563333

Fax: (+66)76/563300

Check-in from 14h00

Check out up to 12h00

  • PHUKET BUS STATION :  850 METER NORTH

  • By plane

    PHUKET INTL At 34km / 21.13 miles - Shuttle paying

GPS :7.87828, 98.394467

Our accommodation(s)

The modern rooms feature essential amenities such as LCD TV with international channels, tea and coffee making facilities, fridge, hairdryer, work desk, cabinet, safe and free WIFI. Our family rooms are perfect for families travelling with kids.

Our restaurants and bars

HARMONY RESTAURANT

Type of cuisine: International

The hotel's colorful all-day dining Harmony Restaurant & Bar serves a variety of Western and Asian cuisines, in particular some delicious local specialties. With a convivial atmosphere, it's a good spot for a quick and tasty meal when you need to refuel.

HARMONY BAR

The restaurant bar serves light snacks and a wide selection of beverages.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Styles Phuket City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,026 reviews

TripAdvisor Rating 4.0/5

163 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location and kind staff

Customer review rating 5.0/5

Masha Solo - 23/08/2021 Confirmed reviews ALL

It was good location and staff very friendly and helpfull throghout my trip.

Dear Marsha S., We very much appreciate your comments regarding your stay at the ibis Styles Phuket City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

Warm welcome and friendly staff

Customer review rating 5.0/5

Surasa C. Business - 21/08/2021 Confirmed reviews ALL

I feel comfortable during stay in the hotel ... cleanilness room, nice food and friendly staff .

Dear Surasa C., We very much appreciate your comments regarding your stay at the ibis Styles Phuket City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

Excellent Hotel

Customer review rating 5.0/5

Pimtip S. Couples - 17/08/2021 Confirmed reviews ALL

Everything was excellent, good location in phuket town and the room was cleaned. Thank you Khun Pichit who received my calling before C/I with helpful. Khun Time to checked in and checked out with always smile and warmed welcome. Khun Chok (Security) and Khun Jojo at Lua lobby bar and staff who recommend bakery (sorry that I can't see your name) for your professional and kind. Thank you for all staff that make my stay comfortable.

Dear Pimtip S., I wish to acknowledge receipt of your comment and to express my thanks to you for taking the time and trouble in giving us your feedback. I am most delighted to hear about your experience and the memories that you bring back home. This is truly what an Ibis Styles Phuket City experience is about, and I am glad we have been able to go beyond your expectations. It is very encouraging for us when our guests take the time to congratulate us on our efforts, and it definitely motivates our team members to continually do an even better job. After all, we are fortunate to have a team of well-trained professionals who are the real asset to this hotel. Your kind words of praise have been passed onto the team that you mentioned, who are in turn most appreciative. Thank you once again for having shared your feedback with me, I look forward to welcoming you back to Ibis Styles Phuket City in the future. Yours sincerely, Nuchanat PATHAN Front Office Manager

Friendliest staff I've ever encountered in a hotel, very professional, kind and caring.

Customer review rating 5.0/5

Jelte S. Solo - 25/07/2021 Confirmed reviews ALL

I want to come back,

Dear Jelte s., We very much appreciate your comments regarding your stay at the ibis Styles Phuket City. We hope that you have a good triip to your next destination. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

Good stay

Customer review rating 5.0/5

Yongyuth C. Solo - 28/05/2021 Confirmed reviews ALL

I would like to change a drinking water in the room from Crsytal to Singha drinking water.

Dear Yongyuth c., We very much appreciate your comments regarding your stay at the ibis Styles Phuket City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team

Good location , nice staff

Customer review rating 5.0/5

Ayvp Families - 20/04/2021 Confirmed reviews ALL

Wonderful.

Dear Yuvaporn S., We very much appreciate your comments regarding your stay at the ibis Styles Phuket City. We glad to know that you have the wonderful time with us, hotel in good location and nice staff It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team

Good service

Customer review rating 4.5/5

Jitlada R. Couples - 19/04/2021 Confirmed reviews ALL

The room was clean and comfy, well decorated. Staff was friendly, polite, and helpful.

Dear Khun Jitlada R., We very much appreciate your comments regarding your stay at the ibis Styles Phuket City., Its really glad to hear that you have a good time and received the good service from us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Khun Jitlada R., If any thing to make your stay more comfortable for your next visit, in order for us to move from good to great please freely to let us know at H9932-FO @accor.com. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team

Good stay

Customer review rating 4.0/5

Atthaporn Y. Families - 15/04/2021 Confirmed reviews ALL

Things I like: Good location in Phuket city, located near many landmarks, famous restaurants and 15-20 minutes from ports. Although, the morning market in front of the hotel blocking the entrance but you can use the other one through Novotel's carpark instead. Room is new, amenities are acceptable. Bed clean and comfy. Things I don't like: There's no enclosed WC zone which mean you can hear and smell everything. No instant coffee set in my room!

Dear Atthaporn Y., We very much appreciate your comments regarding your stay at the ibis Styles Phuket City. We appreciate you have taken the time to relate your experience through the Guest Satisfaction Survey. We are delighted to know that you lovve hotel location and well noted for the thing you don't like. this experience on your recent stay and we will share it among our team members your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team

well location, located in the center of Phuket city.

Customer review rating 1.5/5

Supischa Z. Families - 12/04/2021 Confirmed reviews ALL

Just check in and get into the room, I have found the toilet is dirty, the toilet bowl is full of pee split around the seat of toilet bowl, seem like the toilet haven't been cleaned after the last guests check out. I did call the cleaner come to clean it , and later the manager call to apologise about this and offer the fee breakfast (200 baht as a silver member price) as return. I kind of disapointed as a accor member.

Dear Supischa Z., Thank you for taking the time to tell us about your experience at the ibis Styles Phuket City. I am deeply sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. I was embarrassed to have encountered such a problem with you, and I we will do everything to ensure it does not happen again. I know this does not help you, but I would like to let you know. Additionally we would like to inform you the we had put additional points 3,000 points in to your member account, hopefully this can recover your bad experience that you have encountered during your stay. and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cedric BESLER General Manager

good location

Customer review rating 4.0/5

Vinita V. Business - 08/04/2021 Confirmed reviews ALL

service-minded staff, Room is nice and clean.

Dear Vinita v., We very much appreciate your comments regarding your stay at the ibis Styles Phuket City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.if any thing to make us move from 70 to 100 score for your next visit. please freely share with us anytime at H9… Sincerely, Guest Relation Team

OK

Customer review rating 4.0/5

Chutima Families - 07/04/2021 Confirmed reviews ALL

I think no need to had Sofa in this tiny room cause it made too much fit with limited space. No bell boy carry bag, all have to done by ourselves. No tissue paper in the bed room, quite surprise!. (had in toilet only) Just know that the main gate was blocked in the morning time and when we have to drive passthrough Novotel building, the road was really narrow and difficult to drive through (My driving experience more than 20 year) Reservation Deapt. and Reception Dept. didn't had the same booking and on the first day when I arrived I have to wait for redone all booking once again. Sorry to said that when I arrived its midnight and I really tired and would like to go to bed asap but have to take much more time than expect for check-in process. Others is fine comfort and suitable for the paying price.

Dear Chutima R., We appreciate you have taken the time to relate your experience through the Guest satisfaction survey regarding your stay at the ibis Styles Phuket City. It is always a pleasure to receive positive feedback. I will share your comment and suggestion with the team especially reservation and front office department about the issue that you facing during your arrival. On behalf of the team please accept our deeply sincerer apologize for uncomfortable case you during your stay here and really appreciate you have share it to us. this feedback will serve as an encouragement to all of our staff and be a guideline in each section to strive the continuously improve the quality of our services as we would like to provide the best service to our guest. Thank you again for sharing your experience, and we hope you will give us a chance to welcome you back again and give you the best service in the future. Sincerely, Guest Relation Team

Clean & Friendly staff in Phuket city

TripAdvisor rating 3.0/5

phanomrac 26/12/2020 TripAdvisor review

Hotel in the Phuket city center. Good to walk to Old town and the old terminal bus station (airport bus from Airport to in Phuket city) Hotel staff is good friendly and help. the room is clean and quite.

Clean small room for short trip.

TripAdvisor rating 4.0/5

KachenAr Business - 04/10/2020 TripAdvisor review

I got a room in 3rd fl. It is a decorated clean small room. There are some change due to COVID e.g. coffee, tea and drinking water are free on request, which is good for reducing west. The cups were change to paper cup, I still Ok with the normal cup. Water pressure and temperature control are the best. Water pressure was highest I ever seen. Air condition control got 5 Celsius offsets. Wifi was usable, there are some weak sport for cell phone and the speed was just Ok. Overall it is a good place of short stay.

Dear Khun KachenAr, Thank you for taking the time to write about your experience at ibis Styles Phuket City. We are happy to read that you had a nice stay and that you enjoyed the water pressure in our showers. Please be assured that we have shared your comments about the WiFi signal and the air conditioning to our IT and Engineering teams so that they can take the necessary actions to fix them. We thank you again for your feedback and we hope to have the pleasure of welcoming back soon at ibis Styles Phuket City. Sincerely, Guest Relations Team

Good Location

TripAdvisor rating 4.0/5

Thitiya S Friends getaway - 19/02/2020 TripAdvisor review

Almost, I have a good stay here, all staffs are good and supportive. the toilet and shower room's door are not in good condition and no lock. The bed is comfy and the room have all basic facilities that almost traveler will need.

Dear Thitiya S, Thank you for your nice review concerning your stay at the Ibis Style Phuket City. It has been a pleasure to receive you in our hotel and we are delighted to learn by your own words that you loved the way our staff welcomed you. We also are pleased to read that the bed and the room facilities were up to your expectations. Concerning the bathroom door lock, we take into account your suggestion to improve the quality of the services we provide to our guests. We hope you will give us the chance to welcome you back soon in the jewel of the Adaman sea. With kindest regards, Guest Relations Team

Airconditioner fan speed too powerful

TripAdvisor rating 3.0/5

ChengChoon S 05/02/2020 TripAdvisor review

the aircon was oversized (probably good for a 2000 sq ft office) and the fan speed was too strong for the small cosy room. Very noisy even at the lowest fan speed. Too noisy for a good night sleep. It was silent when we turned off the aircon. However, any noise outside the room could be heard and it was disturbing.

Dear ChengChoon S, We would like to thank you to take the time of sharing your experience with us. We are really sorry that your stay with us did not meet your entire satisfaction, so please accept our apologies for that. Concerning the problems you has encountered with the air conditioner, we wanted to inform you that we have shared this problem with the engineering team to ensure this case will not happen again. You reviews are the best way for us to know what could be improved and how to deliver every day even more better servicies to our guests. We would be honored if you will give us the chance to welcome you back in the heart of Phuket Town in the near future. Kind regards, Guest Relations Team

Great Location & Friendly Staff

TripAdvisor rating 5.0/5

Chinalaoslawyer Business - 14/11/2019 TripAdvisor review

Very nice hotel in Phuket Downtown at the reasonable price, a lot of choices for breakfast. Whenever we come to visit Phuket, our priority choice was Ibis Styles Phuket City, room is clean, service mind staffs who will provide assistance to guests as well

Dear Chinaloaslawyer, Thank you for taking to share your experience at the ibis Styles Phuket City. We are very happy to read you had a pleasant stay with us and that you particularly enjoyed the helpfulness of our staff and the hotel's location. We look forward to welcoming you back in Phuket Town very soon! Yours sincerely, Cedric Besler, General Manager

Accor Plus Platinum NOT Honored

TripAdvisor rating 1.0/5

teeabac Solo travel - 07/10/2019 TripAdvisor review

Reservation Team knows NOTHING about Accor Plus benefits. I was asked to pay for early check-in charge for a night by e-mail though I am Accor Plus Platinum. Very disappointed for this hotel. A lot of training must be made to be better for Reservation Team. This team disgrace Accor Hotels.

The best budget hotel in Phuket Town

TripAdvisor rating 5.0/5

jsaleesung Couples - 11/06/2019 TripAdvisor review

This hotel is located in the center of Phuket town which close to Southern Bus Terminal #1 and walking street (only on weekend) within walking distance (10-15 minutes by strolling) It's very convenience to take airport bus (Phuket airport) to Southern Bus Terminal#1. The room is very tidy with kind and smile hotel staffs. Excellent service and affordable price. We will come back for sure !!!

Dear Jsaleesung, Thanks for your score and review! It was our pleasure to have you with us in the hotel, we are happy to hear that you enjoyed your stay! Looking forward to welcoming you again! Best regards!

Very good, great location

TripAdvisor rating 4.0/5

Sarlily Couples - 14/05/2019 TripAdvisor review

This is a very comfortable hotel at a good location and a great price. Staff were very friendly and we go to have amazing breakfast at the Novotel next door included in price. Room is very clean and well appointed.

Dear Sarlily, Thank you very much for your time to review us. Your comment on your nice stay in our hotel made us really happy, besides, it's great to read that you enjoyed breakfast in Novotel Phuket Phokeethra! We really hope to see you again! Kind regards from Phuket!

Simple but good

TripAdvisor rating 4.0/5

aaakk2019 Couples - 28/03/2019 TripAdvisor review

Although the room size a bit smaller but it is cozy for smaller sizes travelers like us. All essential room facilities are available. Wifi was in good connectivity quality. Front desk staffs are friendly and helpful. Overall it is a pleasant stay.

Dear guest, Thanks for your score and review! It was our pleasure to have you with us in the hotel, we are happy to hear that you enjoyed your stay! Looking forward to welcoming you again! Best regards!

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