Avista Grande Phuket Karon - MGallery 5 stars

Customer review rating 4.6/5 2,427 reviews

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Avista Grande Phuket Karon - MGallery
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+ 22 Services

Hotel extras

  • "Indulge in a unique drink experience with MyGlass package"

  • "Fun activities & kids meals with MyKids package"

  • "Expansive free-form swimming pool"

  • "Prime location, close to Karon beach, Kata shopping centre"

  • "5-star hotel reviving Phuket's Sino Portuguese heritage"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Avista Grande Phuket Karon - MGallery

38 Soi Luang Phor Chuan Soi 1
Karon District
Amphur Muang
83100 phuket
thailand

Tel: +66076302660

Fax: (+66)076302661

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INTL APT At 44km / 27.34 miles - Shuttle paying

GPS :7.831347, 98.296693

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • 2 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • One Meeting room
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 159 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • 159 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • Thai
    • Chinese Mandarin
    • Russian
    • French
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Check In & Check-out facilities
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • HKT Additional charge
    • PHUKET INTL APT Additional charge
  • Parking
    • On site
    • 20 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
Well-being
  • Main Swimming Pool
    • Outside
    • On site
  • Fitlab
    • On site
    • Massage
Family
  • Services for children
    • Board games available
    • Childrens Club for 3 to 6 years
    • childrenclub03
    • Childrens Club for 4 to 6 years
    • Play area
    • Outdoor playground for children

Our accommodation(s)

Luxuriate in bright, modern spaces that soothe the senses with light-colored wood and flowing Sino-Portuguese patterns. Nods to Phuket's mining heritage, like tin lamps, mix with rich European furnishings. Look out over a placid pool, green mountains or a turquoise sea for equally impressive views.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 250

  • Maximum capacity: 200 people

Find out more

Our guest reviews for
Avista Grande Phuket Karon - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,427 reviews

TripAdvisor Rating 5.0/5

1,369 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent customer service

Customer review rating 4.5/5

Jay C. Couples - 11/10/2021 Confirmed reviews ALL

I had originally booked for 14 nights at the hotel and was so satisfied with the customer service and room that I extended 2 more nights. The hotel staff had been trained well. Kudos to Vansh, Sun, Tina, Tony and Aun.

Dear Zhengyang C., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Yogi Rana Hotel Manager

Perfect location with great staffs

Customer review rating 5.0/5

Proedpha Friends - 07/10/2021 Confirmed reviews ALL

Everything at the hotel was perfect from the check in until check out. The receptionist was very nice and gave us warm welcome to the hotel. The hotel location is perfect for sunset view of Karon beach. I got to admit that it was one of the best sunset scene in my life. The room was clean and well prepared by the house keeping team. Hotel facilities got everything you need for the stay. The pool size is great for swimming and relaxing. Wide variety of breakfast choices with great quality. We really had a great time and enjoy breakfast very much. We also would like to take this opportunity to thank you all the staffs at the hotel for taking good care of us throughout our stays at the hotel especially K.O and K.On at the restaurant. Their foods are great and also their welcoming personalities made us feel like home. If you are looking for a perfect vacation - this hotel would be an ideal place to stay and you will surely have a wonderful time during your stay at this place.

Dear Proedphan K., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Best service

Customer review rating 5.0/5

Pimtip.s Couples - 05/10/2021 Confirmed reviews ALL

This is my 2nd time to stay here. I choose this hotel to celebrate my birthday. Thank you Khun Tina and team for room upgrade as I’m returning guest and ALL member with bed decoration and Birthday cake in room. The room is cleaned and nice sunset view. I have dinner at Portosino and meet Khun Aun again. I feel happy that she can recognize me and my partner. Khun Aun recommend Burger promotion with us. It’s so tasty! and she surprise us with Birthday cake. I feel impressed:D Breakfast was good taste with service mind. Thank you to Khun Bryan, Khun Bow, Khun Son and Specially thanks to Khun O for my birthday wish and your best service. Thank you Khun Pook (Housekeeping) for your help and kind service. Check out with Khun Sun and Khun Tina was smooth with goodbye farewell. I highly recommend this hotel to everyone and surely that I will come back to stay here again.

Dear Pimtip S., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Yogi Rana Hotel Manager

Served the purpose of my visit - quarantine

Customer review rating 4.5/5

D. A. M. Business - 02/10/2021 Confirmed reviews ALL

Adequate for the purpose - efficient and all that was required from an SHA+ hotel Please make sure the pool is cleaned before it opens at 7a.m - not at 7a.m whilst I swam in it every single morning …. With the pool cleaner cleaning it ….. most of the day he does very little cleaning - yet as soon as it opens at 7 - he cleans it …. Why can’t this be done at 6a.m ???

Dear Deborah M., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive feedback. I will share your comments with our team. I shared your comment to our team and they will immediately improve it. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Good stay

Customer review rating 5.0/5

Panisa R. Couples - 02/10/2021 Confirmed reviews ALL

My husband and I had a very good experience when we stayed there. The hotel is very clean and the food is the best! If we have a chance to go to Phuket again, this place will be our choice :)

Dear Panisa R., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

A perfect vacation

Customer review rating 5.0/5

Ido Solo - 28/09/2021 Confirmed reviews ALL

Everything was amazing about this holiday. The hotel is amazing and very well kept and maintained, the room was perfect, breakfast was very good, spa.. really all was very very good. On top of all of it, the hotel staff were so professional, welcoming and great!

Dear Ido Z., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Very good stay

Customer review rating 4.5/5

Sophiel Solo - 27/09/2021 Confirmed reviews ALL

Pros : Very friendly team, excellent breakfast, spacious room, excellent organization, close to the beach Cons: music too loud in the swimming pool area

Dear Sophie Marie Pierre L., Thank you for taking the time to share your positive feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yogi Rana Hotel Manager

Great view and room

Customer review rating 5.0/5

Kyle W. Solo - 24/09/2021 Confirmed reviews ALL

My stay was part of the Phuket Sandbox, but I had always planned to visit this hotel after finding out about it. The seaview was nice (minus a stadium in the way), and the pool was perfect for swimming each day. I found the food at the restaurant also very good and well presented. The only disappointment was that the rooftop bar/lounge was closed at the time.

Dear Kyle David W., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Incredible staff

Customer review rating 5.0/5

Antoine V. Solo - 19/09/2021 Confirmed reviews ALL

During this period of coronavirus the hotel staff is very helpful and will do everything possible to make your stay an incredible experience. The hotel is beautiful and it location is very good, close to everything (rent a moto bike) and In a quiet spot at the same time.

Dear Antoine V., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager
Customer review rating 4.5/5

Yannick Z. Families - 17/09/2021 Confirmed reviews ALL

Super friendly staff. Rooms and aminities in great conditions.

Dear Yannick Z., Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yogi Rana Hotel Manager

Great place and great service .. Highly recommend

Customer review rating 5.0/5

Alexandra Solo - 13/09/2021 Confirmed reviews ALL

I really enjoyed a room in the hotel, equipped to a high standard .. Consider all the needs of the stay .. The staff is very generous and understanding, and helpful when asked for help. The hotel is relatively close to places of entertainment, I went out to walk around the area effortlessly… Highly recommend ..

Dear Alexandra L., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Yogi Rana Hotel Manager

Fantastic hotel and staff

Customer review rating 5.0/5

Catherine F. Friends - 13/09/2021 Confirmed reviews ALL

The hotel was beautiful, with well thought out rooms, comfortable balconies, and a massive pool. Breakfast service was lovely and the hotel staff would always come to check in with us. We loved the hotel and would definitely stay again.

Dear Catherine Marie F., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Under Expected Ambience

Customer review rating 2.5/5

Anonymous Friends - 08/09/2021 Confirmed reviews ALL

We stayed for 7 nights as Phuket sandbox program. The hotel building was not well maintained looking a bit old. The pool is smaller than expected. The housekeeping services was not doing a good job eg. shower and bathroom amenties was not prepared many nights, shampoo and shower was not refilled in bottle so we had to ask for them at midnight and sometimes there is a glass of water and plate left in the bathroom. There were some housekeeping knock the door at 9-10 AM asking if we need the room to get clean which was disturb our sleep. The cleanliness of Blanket and bedsheet was low, there are yellow stains on them. The variety of breakfast line was so limited. Not many choices of food. The tastes was 5 out of 10. The cleanliness was not good. No plastic gloves mandatory rules in the restaurant which we worried about the Covid19 and cleanliness matter. The Hotel Manager and front desk staff gave us a big confusion with the PCR testing refund process, we end up has to process by ourselves. So overall quite disappointed with the hotel.

Dear Kanya P., Thank you for taking the time to tell us about your experience at the Avista Grande Phuket Karon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I forward your email to department concerned and they will improve it. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yogi Rana Hotel Manager

5 star stay

Customer review rating 5.0/5

Oded Solo - 25/08/2021 Confirmed reviews ALL

Excellant stay, great service. super friendly and professional staff, especially Tina and Sun from the reception staff and Apple from the restaurant staff. Will definitely stay with you again

Dear Oded L., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Nice hotel due to Good deal but not for the full price

TripAdvisor rating 3.0/5

BernNor Family - 19/04/2021 TripAdvisor review

The hotel has a good deal now. That why we choose. It’s okay hotel but too small if you bring a car. Car park is very limited and difficult to park, so it is okay if you don’t bring car. The room is okay but nothing wow, lower average than other M gallery. It need to be degrade. Elevator is unbelievable super small, 2adult can be fit. Not a family hotel at all

Dear BernNor Thank you for taking the time to tell us about your experience at the Avista Grande Phuket Karon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alain Ruffier Hotel Manager

Beautiful room and great sea view

TripAdvisor rating 4.0/5

mimimint19 Family - 31/03/2021 TripAdvisor review

The room is spacious with beautiful decoration. The main swimming pool is beautiful. The facilities are great except the elevator which are tiny. The breakfast buffet was very good especially the bread/puff station. The service overall is not memorable but acceptable. I could feel like some of the staff is not well trained. Most of the staff is helpful and professional al. Mr. Kong is the most helpful and friendliest amongst the staff.

Dear mimimint19 We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain Ruffier Hotel Manager

Wonderful hotel!

TripAdvisor rating 5.0/5

PierreMahy 22/11/2020 TripAdvisor review

Everything in this hotel was to our satisfaction. Nice rooms, attentive and welcoming staff, perfect breakfast buffet, ideal location for families (Karon beach is quiet - though it was very very quiet this time and a bit depressing to see all shops closed due to COVID restrictions). Located 200 meters from the beach and several restaurants close by (when they are open of course). A special mention to the hotel manager who provided us with great suggestions for restaurants, sigh-seeing and other things around the island. Many hotel managers could take a lesson from him. He really takes care of his customers.

Dear PierreMahy Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us and for sharing the very positive experience. We were happy to hear that you have a comfortable stay with us and It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve the quality of our services. Thank you once again for your kind feedback. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

Good stay near Karon beach

TripAdvisor rating 5.0/5

cagribal Family - 30/12/2019 TripAdvisor review

We had a pleasant stay in Avista Karon. It is in a nice location near the Karon beach. Breakfast is decent. The restaurant is also good for dinner. It has a nice pool but haven't swum. Staff in the reception is very helpful and friendly. Overall, I can recommend this hotel.

Dear Guest, Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alain Ruffier Hotel Manager

TRUELY THAI HOSPITALITY

TripAdvisor rating 5.0/5

KongWL Couples - 05/11/2019 TripAdvisor review

Firstly no signboard to the hotel, that was fine for us as we took a charted airport transport. We were taken aback by the narrow drop off area and the tiny lobby, however, we were quickly attended by the counter staff. Check in was handled by Ms Karen, efficient, friendly and helpful, even showed us around the hotel and to our room. Our room was decorated for our anniversary celebration, a big thank you to the management and the staff. Room was spacious , bedding and couches were so comfortable, and a big bathtub. Swimming pool seems endless. Breakfast not that impressive, but lots of affordable restaurant nearby. The beach is just across the road, quite crowded though. All in all, not as grandeur as we had expected, it is still a very lovely hotel with lovely staff

Dear KongWL Greetings from Avista Grande Phuket Karon MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your feedback. Your feedback will serve as an encouragement to all of our teams as we strive to continuously improve our services. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

Very good stay

TripAdvisor rating 4.0/5

toto92 Family - 23/08/2019 TripAdvisor review

Very comfortable hotel with very pleasant rooms and very large pool Staff is very well trained and pleasant I was a bit disappointed by Karon beach (compared to Patong and Surin). Regarding the hotel itself, one problem is that a large majority of tourists coming are not very well educated. Also, I have been a bit disappointed bythe quality of food at breakfast (except juices and croissants): very large choices but nothing really tasty

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