Avista Grande Phuket Karon - MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 2,580 reviews

ALLSAFE approved hotel

Avista Grande Phuket Karon - MGallery
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+ 22 Services

Hotel extras

  • "Indulge in a unique drink experience with MyGlass package"

  • "Fun activities & kids meals with MyKids package"

  • "Expansive free-form swimming pool"

  • "Prime location, close to Karon beach, Kata shopping centre"

  • "5-star hotel reviving Phuket's Sino Portuguese heritage"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Avista Grande Phuket Karon - MGallery

38 Soi Luang Phor Chuan Soi 1
Karon District
Amphur Muang
83100 phuket
thailand

Fax: (+66)076302661

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INTL APT At 44km / 27.34 miles - Shuttle paying

GPS:7.831347, 98.296693

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Luxuriate in bright, modern spaces that soothe the senses with light-colored wood and flowing Sino-Portuguese patterns. Nods to Phuket's mining heritage, like tin lamps, mix with rich European furnishings. Look out over a placid pool, green mountains or a turquoise sea for equally impressive views.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 250

  • Maximum capacity: 200 people

Find out more

Our guest reviews for
Avista Grande Phuket Karon - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,580 reviews

TripAdvisor Rating 5.0/5

1,436 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.0/5

Anonymous Families - 13/01/2022 Confirmed reviews ALL

The hotel was nice. The breakfast area bothered us as it wasn’t very Covid safe. Unlike most hotels in Thailand the breakfast area was completely closed which is already a problem. In this case I would recommend to take extra safety measures but there weren’t enough. People should be wearing gloves and masks when they’re taking food and ask to use hand sanitizer when entering the restaurant.

Dear Moran F., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Great location, awesome stay and superb service

Customer review rating 5.0/5

Ash S. Solo - 09/01/2022 Confirmed reviews ALL

I had a really great stay everything was perfect from check in to check out

Dear Ashok S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yogi Rana Hotel Manager

Nice staff good food good service

Customer review rating 3.0/5

Nutthaphong Couples - 04/01/2022 Confirmed reviews ALL

-Bad Room View with expensive room rate -Inconvenience room facility -Not that impressive for make up room service (maybe traffic time) -Nice staff

Dear Nutthaphong A., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Yogi Rana Hotel Manager

Great for a relaxing pool/beach vacation

Customer review rating 4.5/5

Linxi C. Couples - 30/12/2021 Confirmed reviews ALL

Amazing pool with swim up bar, good spa and restaurant services (one of the best massages we've gotten from Kae and Ang). Breakfast buffet had a great variety and food quality was good. Very close to the beach. Given Karon hasn’t exactly come back to life given COVID, the surrounding areas of the hotel were lacking in things to do/explore.

Dear Linxi C., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Beautiful stay

Customer review rating 5.0/5

Natalie Friends - 29/12/2021 Confirmed reviews ALL

My sister and I had the most beautiful stay. The staff were so friendly and caring, the room was luxury and the swimming pool, restaurant, and hotel facilities are exceptional. We loved swimming up to the swimming pool bar for a frozen mango margarita from Top.

Dear Natalie Helen J., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Excellent hotel abd staff

Customer review rating 5.0/5

Anthony E. Families - 29/12/2021 Confirmed reviews ALL

We had a wonderful time. The location was great, being a short walk from the beach and close to a number of small bars and places to eat. The staff were amazing, nothing was too much trouble. Breakfast was interesting in that I've rarely started my day with Thai curry, but there were lots of options. Our room had everything in that we needed and was kept spotless by the staff. The TV could have done with a few E. speaking channels but that wasn't too much of an issue. Our stay covered Christmas and the Christmas eve meal was excellent and I'm glad we decided to go to it, definitely money well spent there. The hotel manager, Yogi, took time to chat with us throughout our syay to check that everything was going well. We definitely appreciated that.

Dear Anthony E., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Yogi Rana Hotel Manager

Excellent service

Customer review rating 5.0/5

Shimon D. Families - 28/12/2021 Confirmed reviews ALL

Clean and well maintain, service, food all magnificently done.

Dear Shimon D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yogi Rana Hotel Manager

Great Experience

Customer review rating 4.5/5

Anon Couples - 28/12/2021 Confirmed reviews ALL

We had a great stay at the Avista Grande hotel at Karon Beach.

Dear Petar M., Thank you for taking the time to share your excellent feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yogi Rana Hotel Manager

Amazing location, great and helpful staff. Clean and modern accommodations

Customer review rating 5.0/5

Peter Couples - 27/12/2021 Confirmed reviews ALL

The staff was very nice and helpful. The look and feel of the place was amazing and you could see an amazing sunset every night. The breakfast and room service were both great as well as the accommodations at the pool.

Dear Peter M., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Yogi Rana Hotel Manager

good stayed with the beach

Customer review rating 3.0/5

Sittaya H. Families - 26/12/2021 Confirmed reviews ALL

we have a very good beach inside the hotel

Dear Pimpun H., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yogi Rana Hotel Manager

Good Stay - with a few very minor issues for improvements

Customer review rating 4.0/5

Kanit Families - 25/12/2021 Confirmed reviews ALL

Good luxury hotel with beautiful scenery, very polite and nice staff, good view and close to the beach. Some possible improvements: 1) Broken lamp in our room. 2) The bathroom design is such that when master light switch turns off, it turns off the ventilation bathroom fan. Then, all the moisture in bathroom easily seeps into the main room, causing high humidity. 3) There is an area where we seem to be unable to find how to turn the lights off (next to the refrigerator), so we manually block it with some items instead. 4) The pathway between main road and hotel, though short, can be quite dark. Would it be possible to have more lights? The street light seems to be broken?

Dear Kanit B., Thank you for taking the time to tell us about your experience at the Avista Grande Phuket Karon - MGallery. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I shared your feedback to team and we will improve. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yogi Rana Hotel Manager

Хороший дизайн и расположение

Customer review rating 4.0/5

Danara Couples - 23/12/2021 Confirmed reviews ALL

Hello. We liked the hotel very much. Design, spacious rooms. Iron and ironing board, thanks for that. The flip flops are very cute. Friendly staff. But there are several disadvantages. Since the hotel is 5 stars, washed bathrobes and towels do not correspond to this. Some of the face towels were like a rag, with threads at the ends. Cheap shampoo and conditioner, they caused dandruff. And the cleaning of the room is not perfect, the tiles and glass doors were never washed, even on arrival. Breakfast choice was not great and always the same. I would like variety, as in most other 5 star hotels in Phuket, because the price is the same. But all these nuances did not spoil our mood.

Dear Iskakov D., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive feedback. I will share your comments with our team. We will immediately improve. I am sure that this feedback continuously improve the quality of our services and facility. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Excellent location

Customer review rating 5.0/5

B. Couples - 22/12/2021 Confirmed reviews ALL

Very good experience

Dear John Rowling Bennett, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yogi Rana Hotel Manager

Good stay and excellent service

Customer review rating 5.0/5

Sakanan S. Families - 19/12/2021 Confirmed reviews ALL

High Tea is brilliant!

Dear Sakanan S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yogi Rana Hotel Manager

Not really five stars

Customer review rating 2.0/5

Anonymous Couples - 17/12/2021 Confirmed reviews ALL

We love the brand MGallery and we’re therefore pretty disappointed this time with Avista Grande. We arrived in a hot lobby without ac or fans. The doorman just ignored us so we had to carry our luggage upstairs. The front desk is friendly and the only staff in the whole hotel who does the job. The room was nice, really pretty designed, but impractical. It was so hard to find a plug to charge the phone. And it was impossible to understand the buttons for the lights. No Make-up mirror, nowhere to hand the towel, if you are tall, you will kill yourselves with the low hanging lamp. We got Nespresso machine in the room but no capsules for it, only instant coffee, weird. The ocean view were nice though. The pool bar plays music everyday since 8 am, so no chance to chill on your balcony without loud pop music for a second. The pool was really pretty, but again, impractical. The marble is so hard and breaks your phone or watch easily. It’s also so raw that your swimwear definitely gets pills. The breakfast was really catastrophic. From day 2 we had trouble to find something to eat, cause the food was really terrible. Everything was too sweet, even noodle soup, but lacks of salt. I got cold fried egg served. The pastries are dry and made of tons of sugar. When something went empty, it won’t be refilled at all. Nobody asks you if you want some coffee or tea. Actually it’s so hard to find someone at all if you need help. The staff just ignores everyone. The tags are always wrong so you can only guess what you get. The fruit are not fresh and juicy. Just wondering how is that possible in Thailand. After check out we gave up our luggage to have some time at the beach. When we came back, just found our luggage unwatched on the ground by the main entrance. Our passport and money were in there. It was not responsible. It’s a nice hotel overall but poor service. We were really shocked how bad the service was. Not feeling welcomed or valued. And the price was to high for what you got.

Dear Feifan C., Thank you for taking the time to tell us about your experience at the Avista Grande Phuket Karon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yogi Rana Hotel Manager

Amazing staff

Customer review rating 5.0/5

Flavio A. Couples - 16/12/2021 Confirmed reviews ALL

Best hotel I've ever stay. The location, breakfast, pool and staff are amazing. We loved the room, the spa and the restaurant, didn't want to leave and will definitely recommend.

Dear Flavio A. Diaz, We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Beautiful vacation

TripAdvisor rating 5.0/5

gianfrancog493 04/11/2021 TripAdvisor review

Beautiful and still new hotel near the sea,comfortable rooms in a truly relaxing environment ... The staff always polite and helpful.The breakfast is excellent as well as the restaurant and all other hotel services.I thank all the staff for the attention they have given me during my stay ..... Special thanks to Miss Annie and the food and beverage manager Mr. Raju Karki

Dear Gianfrancog493, Greetings from Avista Grande Phuket Karon MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experience. We were absolutely delighted to hear that you have a pleasant stay with us and pleased to learn that the effort of our team members play such a positive role and be assure that I shall pass along your feedback to the team especially K.Raju and K.Annie. Thank you once again to left such a positive impression. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Yogi Rana Hotel Manager

Nice hotel due to Good deal but not for the full price

TripAdvisor rating 3.0/5

BernNor Family - 19/04/2021 TripAdvisor review

The hotel has a good deal now. That why we choose. It’s okay hotel but too small if you bring a car. Car park is very limited and difficult to park, so it is okay if you don’t bring car. The room is okay but nothing wow, lower average than other M gallery. It need to be degrade. Elevator is unbelievable super small, 2adult can be fit. Not a family hotel at all

Dear BernNor Thank you for taking the time to tell us about your experience at the Avista Grande Phuket Karon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alain Ruffier Hotel Manager

Beautiful room and great sea view

TripAdvisor rating 4.0/5

mimimint19 Family - 31/03/2021 TripAdvisor review

The room is spacious with beautiful decoration. The main swimming pool is beautiful. The facilities are great except the elevator which are tiny. The breakfast buffet was very good especially the bread/puff station. The service overall is not memorable but acceptable. I could feel like some of the staff is not well trained. Most of the staff is helpful and professional al. Mr. Kong is the most helpful and friendliest amongst the staff.

Dear mimimint19 We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain Ruffier Hotel Manager

Wonderful hotel!

TripAdvisor rating 5.0/5

PierreMahy 22/11/2020 TripAdvisor review

Everything in this hotel was to our satisfaction. Nice rooms, attentive and welcoming staff, perfect breakfast buffet, ideal location for families (Karon beach is quiet - though it was very very quiet this time and a bit depressing to see all shops closed due to COVID restrictions). Located 200 meters from the beach and several restaurants close by (when they are open of course). A special mention to the hotel manager who provided us with great suggestions for restaurants, sigh-seeing and other things around the island. Many hotel managers could take a lesson from him. He really takes care of his customers.

Dear PierreMahy Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us and for sharing the very positive experience. We were happy to hear that you have a comfortable stay with us and It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve the quality of our services. Thank you once again for your kind feedback. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

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