Avista Grande Phuket Karon - MGallery 5 stars

We enjoyed our stay very much, however we felt the quality of the food was not up to 5 star rating, and the pool/beach towel system was annoying

Very warm welcome Clean Fresh , Nice and friendly staff

Overall a very pleasant stay. A nice, small resort, close to the beach. Rooms very comfortable and service broadly good. Decent ALL loyalty status recognition (very much enjoyed the daily cocktail hour). Areas that could be improved: breakfast (choice and replenishment of food and coffee), the eclectic rooftop bar music. A small issue: Selling pool access or Jacuzzi rooms as "suites" is misleading. A "suite" is two rooms, not a large room as is the case here. That said, it was an enjoyable stay.

My room, was on the top floor and had the air con units attached it was so noisy it was like sleeping in a plane engine, at 3.30am the reception staff moved me to a room but I had to exit it first thing as it was booked and had guests coming in, the staff then found me another room, which after having a bath had a leak from under neath the bath, all the water then flooded the bath room and I had to get staff and house keeping to help me clean and prevent the bedroom flooding. The staff were lovely but everyone seemed overwhelmed and as it was peak , it all just seemed to much for them. The Christmas dinner we had ended up being a joke as the staff ran out of one of the courses, they tried so hard but it seemed more Faulty Towers than a 5 star establishment. On our last night we were given a dinner by Tony the manager, what should have been a lovely gesture just highlighted so many issues at the hotel. The staff are lovely and they genuinely tried their best, it just seems facilities and training are not up to scratch to warrant £220 per night for a room

We arrived Avista in Karon after a week in Patong Beach. Our family was happy to come back to Karon Beach. The hotel is in a quiet area at Karon and have good coffe for breakfast. The breakfast is good, but the alternative can be more. (You have to ask for bacon etc)The bed is hard, but almost all hotel in Thailand have hard mattress. Ask for a softer bed and we got an extra top mattress. The room is clean and large room. We had a New year buffet and the food was very good. But the buffet is very expensive (even in European standard) and it seems to be compulsory for several but not all ???? The fitness room is a bit warm and carpet on the flor is not the best option in a fitness room. The location is good in Karon, and close to the nice beach. The area around the swimming pool could have been larger, and you have to take a sunbed early to get one. It is mention that you have to use the sunbed, and after 30min away the towel will be taken from the staff. I would have liked that the hotel staff did follow that because it was hard to get a sunbed if you did not take one before breakfast. If we come back to Karon, Avista is a good alternative but need to be competitive in price with other 5 stars hotel like Hilton etc. Our family like the beach in Karon beach and Avista.

It was my wedding anniversary and so touched you guys made the effort to make the room extra special with flowers etc. It was really sweet. Loved the view from pool access. The in room dining was delicious! Would be great if the tv was clear instead of blurry and if you had more English movie channels - i could enjoy my inroom dinning even more! Everything else was great.

Amazing staff Great service. Really happy!

The hotel was amazing, great location and friendly staff. Definitely would want to be back

We ordered half-board and enjoyed a wonderful cuisine of hotel restaurant. The waiters were very polite. I must admit that my daughter, who didn't like asian food, had a difficulty to find something to eat. I suggest to increase the choice of basic western dishes suitable for children, fr instance chicken nuggets. The breakfasts were OK. The daily change in pastries is to be praised. The coffee and hot chocolade were awful. The pool and the pool bar were very nice - the best spot in the hotel. My wife and daughter ordered twice a double massage. The first time was very good, the second - less. They felt cold and the massagists didn't shut down the air condition. The reception staff - every one of them were very helpful and polite, especcially Mrs. Nara. The main issue was with the cleanness of the room. The marble around the sink was full of black fungus, and there were other details. After my complaint I was assured that the room would be cleaned thoroughly, and that the day after I'd be upgraded for a better room. The upgrade was indeed very nice, and the Jacuzzi Suite was indulging. The cleaning of the old room didn't succeed to get rid of the black fungus. I suggest the hotel to change the marble, as my family and I feld disgust while using the bathroom. The conditions are optimal for the fungus to flourish - constant humidity and lighting. The fungus is very alive and leaves black traces on any item touching it.

Nice staff and great room, but breakfast could be improved, food always ran out during 5 days stays.

We had a pleasant stay in Avista Karon. It is in a nice location near the Karon beach. Breakfast is decent. The restaurant is also good for dinner. It has a nice pool but haven't swum. Staff in the reception is very helpful and friendly. Overall, I can recommend this hotel.

We had a pleasant stay in Avista Karon. It is in a nice location near the Karon beach. Breakfast is decent. The restaurant is also good for dinner. It has a nice pool but haven't swum. Staff in the reception is very helpful and friendly. Overall, I can recommend this hotel.

Nice pool, clean and quiet. Every staff in hotel were very kind. I fully enjoyed my holidays in hotel.

New hotel with good facilities and service.

Wonderful staff, particularly one person named *Aiko*. She was very accommodating and helpful in every way. Resort is beautiful and clean.