Novotel Phuket City Phokeethra 5 stars

Customer review rating (ALL Rating) 4.5/5 567 reviews

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Description

Hotel extras

  • 180 stylish suites and rooms

  • Near historical Sino-Portuguese quarter and local markets

  • Beautiful sky lounge with panoramic view of mountains and sea

  • Spa, swimming pool and gym

  • 7 meeting rooms with the maximum capacity of 850 people

Our accommodation(s)

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Hotel location

Novotel Phuket City Phokeethra

40 Chanajaroen Road, Tambol Talad Yai, Amphur Muang
83000 PHUKET
Thailand

GPS:7.879267, 98.394881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AMOR

Amor, on the Lobby floor, is your place for a yummy breakfast with a grab & go option and offers all-day dining with authentic Phuket, Hokkien, Thai and international favourites made from premium local ingredients. Don't miss the signature Moo-Hong!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  567 reviews

TripAdvisor Rating  4.5/5  288 reviews

Certificate of excellence 2024

Thank you for warm welcome!

Customer review rating 5.0/5

Kate K. Friends - Confirmed reviews ALL

I'm really satisfied with my stay at Novotel. Room condition was excellent and all staffs are friendly. Especially I was appreciated staff was so kind when I checked in, and asked the way to old town, and asked to keep my baggage after check-out I would like to stay again when I visit Phuket again:)

Dear Kate K., Thank you so much for taking the time to tell us about your recent experience with us. We are thrilled to read you enjoyed your stay and found the room to be in good condition, our team to be friendly and you enjoyed the rooftop bar Estrela during your stay. We all look forward to your next visit in the future. Kind Regards Paul Smith General Manager

Perfect

TripAdvisor rating 5.0/5

SerkanCenker TripAdvisor review

Great hospitality, great crew, as soon as we arrived they welcomed us very warmly. Thank you for everything. Serkan cenker

Dear Serkan, Thank you so much for your kind review regarding your recent stay, it was my pleasure to have met you during your stay and we are very happy to read that you enjoyed your stay and received a warm welcome and we all hope to see you again in the near future. Kind Regards Paul Smith General Manager Novotel Phuket City Phokeethra.

Best services, luxury room and good location

Customer review rating 5.0/5

Weerinnat S. Business - Confirmed reviews ALL

Staff is helpful & service mind. Room is clean and have very good view, can see the sea and Phuket city. The price is not expensive.

Dear Khun Weerinnat, Thank you for taking the time to review your experience. It is always a pleasure to receive such high praise and we are pleased that the team played a key part in your satisfaction and you liked the room and location. We will aim to replicate this experience moving forward. We have taken your comments regarding food on board and will aim to improve further. We hope to see you again soon. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City H9…

Average

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Nice staff members. However the location is about 10mins to far out from any main destination area's. Nice rooftop bar but not a 5 star hotel

Dear Jaime-lee, Thank you very much for taking your time to tell us about your experience at Novotel Phuket Phokeethra. We regret to read that some areas of your stay did not meet your expectations, please accept my sincere apologies. We have take note of your several constructive feedback points, many thanks for sharing, and we will work with our reception team to address your comments regarding the delay in check in despite you informing them upon arrival. We will also work on our room service delivery for breakfast to improve our consistency and will follow up with your comments regarding housekeeping to ensure that they are learning from them. I do hope that we have the opportunity to welcome you back and improve upon the experience you had on this occasion. Kind Regards Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City H9…

We really enjoy of staying here so comfortable

TripAdvisor rating 5.0/5

Xiao J TripAdvisor review

We got the friendly welcome from P Maimoon and P Nich. We really enjoy the stayed, and the welcome drink is so so good it’s suitable with the summer weather during this April. And about the service is great 10/10 from the friendly and kind staffs.

Dear Xiaoj, Thanks for the great review of your recent stay with us at the Novotel Phuket City Phokeethra. We are pleased to read that you enjoyed your stay and found the service to be a 10/10. We will be sure to recognize both Maimoon and Nice for their fantastic customer service skills. We all hope to see you again soon. Kind Regards Paul Smith General Manager Novotel Phuket City Phokeethra.

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Other web-users rate our hotel

  • 392 reviews 8.6/10 Location
  • 507 reviews 8/10 Room
  • 532 reviews 8.8/10 Service
  • 10 reviews 5.9/10 WiFi
  • 234 reviews 7.7/10 Cleanliness
  • 192 reviews 8.5/10 Breakfast
  • 73 reviews 5.1/10 Pool
  • 66 reviews 9.3/10 Bar

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