Novotel Phuket City Phokeethra 5 stars

Customer review rating (ALL Rating) 4.6/5 700 reviews

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Description

Hotel extras

  • 180 stylish suites and rooms

  • Near historical Sino-Portuguese quarter and local markets

  • Beautiful sky lounge with panoramic view of mountains and sea

  • Spa, swimming pool and gym

  • 7 meeting rooms with the maximum capacity of 850 people

Our accommodation(s)

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Hotel location

Novotel Phuket City Phokeethra

40 Chanajaroen Road, Tambol Talad Yai, Amphur Muang
83000 PHUKET
Thailand

GPS:7.879267, 98.394881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AMOR

Amor, on the Lobby floor, is your place for a yummy breakfast with a grab & go option and offers all-day dining with authentic Phuket, Hokkien, Thai and international favourites made from premium local ingredients. Don't miss the signature Moo-Hong!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  700 reviews

TripAdvisor Rating  4.6/5  440 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Shankerrajen D. Families - Confirmed reviews ALL

Dear Shankerrajen D., Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our convenient location and the rooftop bar, which offers great views. However, we sincerely apologize for your experience with the cocktails. This is certainly not the standard we aim to provide, and we will review our drink offerings to ensure a better experience for future guests. We value your comments and hope to have the opportunity to welcome you back, providing you with an improved stay next time. Best regards, Bryan DE BRUYNE General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City

Customer review rating 5.0/5

Soren E. Y. M. M. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Juanita M. Couples - Confirmed reviews ALL

Dear Juanita M., Thank you so much for taking the time to rate your recent experience with us. We are thrilled to see that you had a 5* experience and that you were content with our front teams’ service. We all look forward to you visiting again in the near future for another positive experience. Best regards, Bryan DE BRUYNE General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City

Customer review rating 4.5/5

Han H. Z. C. Families - Confirmed reviews ALL

Dear Han H. Z. C., Thank you for reviewing your stay at Novotel Phuket City Phokeethra. We’re pleased to hear that you had an enjoyable stay and appreciated our friendly staff and convenient location. Should you have any additional suggestions on how we can further improve, we’d love to hear them. We look forward to welcoming you back on your next visit to Phuket. Best regards, Rungsiya Moonchino Front Office Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City

Customer review rating 2.5/5

Heena G. Families - Confirmed reviews ALL

Dear Heena G., Thank you for taking the time to share your experience with us. We are truly sorry for the miscommunication regarding your breakfast booking, and we understand how disappointing this must have been. Your feedback has been shared with the team to ensure we improve our procedures moving forward. We hope to have the opportunity to welcome you back and provide you with the seamless experience you deserve. Best regards, Rungsiya Moonchino Front Office Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City

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Other web-users rate our hotel

  • 492 reviews 8.9/10 Location
  • 656 reviews 8.1/10 Room
  • 731 reviews 9.2/10 Service
  • 10 reviews 9.2/10 WiFi
  • 314 reviews 8.2/10 Cleanliness
  • 272 reviews 9/10 Breakfast
  • 93 reviews 9.4/10 Bar
  • 76 reviews 5.3/10 Pool

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