Novotel Phuket City Phokeethra 5 stars

Customer review rating (ALL Rating) 4.6/5 699 reviews

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Description

Hotel extras

  • 180 stylish suites and rooms

  • Near historical Sino-Portuguese quarter and local markets

  • Beautiful sky lounge with panoramic view of mountains and sea

  • Spa, swimming pool and gym

  • 7 meeting rooms with the maximum capacity of 850 people

Our accommodation(s)

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Hotel location

Novotel Phuket City Phokeethra

40 Chanajaroen Road, Tambol Talad Yai, Amphur Muang
83000 PHUKET
Thailand

GPS:7.879267, 98.394881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Amor Restaurant

Amor, on the Lobby floor, is your place for a yummy breakfast with a grab & go option and offers all-day dining with authentic Phuket, Hokkien, Thai and international favourites made from premium local ingredients. Don't miss the signature Moo-Hong!

Our guest reviews

Our guest reviews

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ALL Rating  4.6/5  699 reviews

TripAdvisor Rating  4.6/5  470 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Yan N. S. Couples - Confirmed reviews ALL

Overall Experience My stay at Novotel Phuket City Phokeethra was nice and comfortable. I appreciated the invitation to the cocktails party, and Khun Menie at Estrela Rooftop Bar provided excellent personal care throughout. Room Quality The room was okay for a relaxing stay, though some dust was noticeable. More detailed housekeeping attention would elevate it to excellent. Birthday Bash Package Issues Booked this for my boyfriend’s birthday trip, but communication gaps between departments caused letdowns. I emailed pre-arrival about decorations and was told they’d be confirmed at check-in. Reception promised the DIY cake for Feb 5 at 8 AM, but it didn’t arrive—awkward for our special morning. Had to request room decorations the next day, despite the package explicitly stating “festive birthday room décor on arrival.” This missed the mark on making the trip memorable. Suggestions Streamline inter-department coordination for packages and honor booking promises precisely. Still, grateful for the Gold perks and staff warmth—would return with improvements.

Customer review rating 3.5/5

Egils M. Families - Confirmed reviews ALL

Good breakfast, clean rooms. :) No civilised place for smoking:(

Customer review rating 4.5/5

Ashutosh S. Couples - Confirmed reviews ALL

I stayed for 1 night and like the hotel location. Though your rooftop bar needs bit of renovation it was not giving lively vibes. Apart from that everything was perfect room was good service was great, Restaurant has great menu. Food was great and Yummy

Customer review rating 4.5/5

Sumaiya I. S. Couples - Confirmed reviews ALL

Comfortable stay. Staff was courteous

So far evething good

TripAdvisor rating 5.0/5

Suherman M TripAdvisor review

Receptionist very nice espeacially Ging ,Fourth hotel good , no food food around hotel , staff hotel very nice and polite

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Other web-users rate our hotel

  • 524 reviews 8.8/10 Location
  • 696 reviews 8/10 Room
  • 845 reviews 9.4/10 Service
  • 14 reviews 8.8/10 WiFi
  • 341 reviews 7.6/10 Cleanliness
  • 309 reviews 8.5/10 Breakfast
  • 121 reviews 9.7/10 Bar
  • 96 reviews 4.3/10 Pool

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