Novotel Phuket City Phokeethra 5 stars

Customer review rating (ALL Rating) 4.6/5 759 reviews

Novotel Phuket City Phokeethra - Image 1
Novotel Phuket City Phokeethra - Image 2
Novotel Phuket City Phokeethra - Image 3
Novotel Phuket City Phokeethra - Image 4

Description

Hotel extras

  • 180 stylish suites and rooms

  • Near historical Sino-Portuguese quarter and local markets

  • Beautiful sky lounge with panoramic view of mountains and sea

  • Spa, swimming pool and gym

  • 7 meeting rooms with the maximum capacity of 850 people

Our accommodation(s)

Book this hotel
Room 1

The 38 m² Deluxe Room, some of which include private balconies, blends modern decor, ergonomic comfort, and high-end facilities. It features a King bed with crisp cotton bedding, premium bathroom amenities, and an LCD TV with satellite channels.

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 38 m² / 409 sq ft
  • Bedding 1 x King size bed(s)

The 38 m² Deluxe Room, which includes private balconies, blends modern decor, ergonomic comfort, and high-end facilities. It features twin beds with crisp cotton bedding, premium bathroom amenities, and an LCD TV with satellite channels

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A unique experience combining relaxation and focus. The Executive Room treats you like a VIP: King bed, ergonomic workspace, large bathroom with executive bathroom amenities.

  • Views:

    City View

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Free movies/video
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A unique experience combining relaxation and focus. The Executive Room treats you like a VIP: Twin beds, ergonomic workspace, large bathroom with executive bathroom amenities.

  • Views:

    City View

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Free movies/video
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Perfect for families, the room offers a twin bed and a bunk bed for kids under 150 cm. Enjoy modern comforts, including a workspace, and bathroom amenities. Large windows bring in natural daylight and city views, creating a bright, welcoming space.

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Bunk bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

The 2-bedroom deluxe with balcony offers you space, safety, and privacy with two connecting Deluxe Rooms: one for the parents and another for the children.

Max. number of persons
6
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Executive Suite

An unforgettable experience! Large, well designed, the suite includes a separate lounge and a bathroom. It offers unbeatable facilities: 70 m² of living space, large bathroom with premium amenities.

  • Views:

    City View or Hills view

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Presidential Suite

The 154-sqm Presidential Suite is a luxurious retreat for couples or families. It features a separate living room, a spacious bedroom with a king-size bed, a bathtub, and a private balcony with stunning views of Phuket Town, the bay, and mountains.

  • Views:

    City View or Courtyard View or Garden View or Hills view or Panorama view or Patio

Max. number of persons
3
Area
From 154 m² / 1657 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Phuket City Phokeethra

40 Chanajaroen Road, Tambol Talad Yai, Amphur Muang
83000 PHUKET
Thailand

GPS:7.879267, 98.394881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 180 rooms
  • One room for people with reduced mobility
  • 31 connecting rooms
  • 180 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

  • English
  • French
  • Thai
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed WiFi Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Indoor playground for children
  • Play area

Well-being

Novotel Phuket Phokeethra

  • Outside

Novotel Phuket Phokeethra

  • On site

Sports and leisure

Golf

  • Nearby

Golf Additional charge

  • On site
  • On site
  • Indoor parking
  • Private
  • 80 parking spaces
  • Max Limited Height: 2.5 m / 2.5 ft

Security

  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Amor Restaurant

Amor, on the Lobby floor, is your place for a yummy breakfast with a grab & go option and offers all-day dining with authentic Phuket, Hokkien, Thai and international favourites made from premium local ingredients. Don't miss the signature Moo-Hong!

Cooking style
International
Capacity
134

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Amor, on the Lobby floor, is your place for a yummy breakfast with a grab & go option and offers all-day dining with authentic Phuket, Hokkien, Thai and international favourites made from premium local ingredients. Don't miss the signature Moo-Hong!

Estrela Rooftop Bar & Restaurant

Estrela Rooftop Bar & Restaurant offers a vibrant escape with panoramic views over Phuket. Savor tropical-inspired cocktails, delicious bites, and a relaxed ambiance, all set within our "Tropical in the Sky" theme. Open daily, everyone is welcome to join!

Bar Type
BAR
Capacity
80
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Estrela Rooftop Bar & Restaurant offers a vibrant escape with panoramic views over Phuket. Savor tropical-inspired cocktails, delicious bites, and a relaxed ambiance, all set within our "Tropical in the Sky" theme. Open daily, everyone is welcome to join!

Start your day with a delightful breakfast buffet at Amor Restaurant, featuring international favorites, local specialties, and fresh bakery selections served in a cozy setting.

Located on the 3rd floor, the swimming pool offers a peaceful setting with a large main pool, a jacuzzi area, and comfortable sun loungers, ideal for relaxing in a calm atmosphere. Guests can also enjoy drinks served directly to the poolside from the bar.

Located on the 3rd floor, the fitness center features modern cardio and strength-training equipment in a calm and comfortable setting, ideal for maintaining your workout routine while traveling.

Relax and rejuvenate with a variety of signature treatments at Leticia Massage, offering soothing therapies designed to refresh your body and mind in a tranquil atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  759 reviews

Customer review rating 4.5/5

Shreyans T. B. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Taeyoon K. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Cynthia S. L. Families - Confirmed reviews ALL

Customer review rating 2.0/5

Darinrak K. Solo - Confirmed reviews ALL

Dear Darinrak K., Thank you for sharing your valuable feedback with us. We sincerely apologize for the inconvenience and disappointment during your recent stay. Your comments regarding " Negroni cocktail " has been shared with our F&B team for further review and staff training to ensure a more balanced and enjoyable mixology experience. Regarding the rain shower, we would greatly appreciate a little more detail to help us address the issue. Was the showerhead damaged, clogged or there a problem with the water control knob? Your kind clarification would help us investigate and resolve the matter accordingly. We truly appreciate your feedback and hope to have another opportunity to provide you with a much better experience. Warm regards, Bryan De Bruyne General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City

Customer review rating 5.0/5

Noufal K. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Taeyoon K. Couples - Confirmed reviews ALL

The value for money was exceptional, and the quality of both the rooms and service was absolutely outstanding

Customer review rating 5.0/5

Cynthia S. L. Families - Confirmed reviews ALL

The staff were all very helpful and attentive to every needs. One staff in particular, Boy (bellman) for very friendly throughout and made us feel really welcomed.

Customer review rating 2.0/5

Darinrak K. Solo - Confirmed reviews ALL

The room: The rain shower is broken. I couldn’t take a shower with convenience and I must take more time to prepare myself. The bar: I ordered a glass of cocktail, negroni, where is the customized detail but the flavour is unbalance.

Dear Darinrak K., Thank you for sharing your valuable feedback with us. We sincerely apologize for the inconvenience and disappointment during your recent stay. Your comments regarding " Negroni cocktail " has been shared with our F&B team for further review and staff training to ensure a more balanced and enjoyable mixology experience. Regarding the rain shower, we would greatly appreciate a little more detail to help us address the issue. Was the showerhead damaged, clogged or there a problem with the water control knob? Your kind clarification would help us investigate and resolve the matter accordingly. We truly appreciate your feedback and hope to have another opportunity to provide you with a much better experience. Warm regards, Bryan De Bruyne General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City

Customer review rating 5.0/5

Noufal K. Families - Confirmed reviews ALL

We had an absolutely wonderful stay at Novotel Phuket and enjoyed every moment of our experience. The hotel was excellent, and the staff were incredibly friendly, helpful, and welcoming throughout our stay. Their kindness, professionalism, and attention to detail made us feel truly special. The breakfast buffet was extraordinary, with a fantastic variety of delicious food and something for everyone. It was definitely one of the highlights of our stay! A big thank you to the entire team for their outstanding hospitality and for making our stay so comfortable, enjoyable, and memorable. We truly appreciate all the effort and care shown by the staff. We highly recommend Novotel Phuket and would love to return again. Keep up the excellent work!

Customer review rating 4.5/5

Choon K. L. Friends - Confirmed reviews ALL

Comfortable stay friendly staff good facilities

Customer review rating 3.0/5

Chee K. W. Friends - Confirmed reviews ALL

Everything is fine ecxcept the morning buffet breakfasts like same on daily nothing special nor great

Customer review rating 3.5/5

Guang Q. J. T. Couples - Confirmed reviews ALL

I recently stayed at Novotel Phuket City Phokeethra and enjoyed my visit overall. I love Phuket and always enjoy coming back. However, I was disappointed that a five star hotel did not offer a smart TV or access to streaming services such as Netflix or Disney+. This feels outdated for a hotel of this standard. Upgrading the in room entertainment would make the guest experience much better.

Customer review rating 5.0/5

Henri F. L. Solo - Confirmed reviews ALL

I arrived very early at 9 AM and Jazz (front desk) was able to find me a room soon after. I was only staying for the day but it was a relief to get a room and rest before my 30 hr travel back to home.

Customer review rating 4.5/5

Vinccy T. H. W. Families - Confirmed reviews ALL

Staff are friendly. Spacious and clean room. There is a kid corner for the child to play

Customer review rating 4.5/5

King A. J. Couples - Confirmed reviews ALL

Big comfortable room, way walking distance to markets, bars and restaurants. Rooftop Bar, views and drinks and food were amazing. Friendly and helpful reception staff.

Customer review rating 5.0/5

Steven H. F. P. Solo - Confirmed reviews ALL

very comfortable large room, remarkable hotel staff and only a short walk to the old town

Customer review rating 5.0/5

Teresa S. Couples - Confirmed reviews ALL

nice and pleasant stay

Customer review rating 4.0/5

Abderrahmane H. Friends - Confirmed reviews ALL

The situation of hotel is good, Room needs to be refrech , window insolation has to be a review , even we got 11 th floor we still hear car noise . The break fast is wonderful ( 5stars) , specially Butter croissant.

Customer review rating 1.5/5

Srishti M. Couples - Confirmed reviews ALL

The first room alloted had a leaking AC and room smelled. The room was not very clean either. The second room provided was very average. The bed was comfortable that was the only thing that worked. The TV wouldn't connect to WiFi, the washroom & bath lacked amenities like a basic hand lotion. The AC was not switched on when we arrived and even after setting the temprature to the lowest the room felt warm. There werent enough vegetarian options in the breakfast menu. The room was dated and required upkeep and cleaning. The reception staff was helpful and cooperative but I wouldn't recommend this stay to anyone. Novotel lacked in many aspects.

Customer review rating 5.0/5

Amanda J. T. Families - Confirmed reviews ALL

Great location close to Old Phuket Town, delicious food and the team treat you like family

Customer review rating 5.0/5

David J. N. Couples - Confirmed reviews ALL

Helpful, courteous and professional reception staff made our stay all the better. The hotel is centrally located, spotlessly clean, has ample parking and lovely, spacious rooms

Customer review rating 4.5/5

Gary E. Solo - Confirmed reviews ALL

Had a very relaxed stay in the very pleasant city/town of Phuket. The Phokeethra experience was enhanced by a high floor room overlooking the city and Phuket Bay.

Customer review rating 5.0/5

Fadi C. Friends - Confirmed reviews ALL

It was a very pleasant stay , I will return in the near future, staff very professional and friendly

Customer review rating 2.5/5

Sungha C. Couples - Confirmed reviews ALL

Most of our time at the hotel was great. We really appreciated that the receptionists upgraded our room. However, I can’t say the room condition was perfect. There were some stains on the couch, and the bed was a bit pilled. We had a really great time at the hotel overall, but the room condition didn’t quite meet our expectations for a 5-star hotel.

Other web-users rate our hotel

  • 603 reviews 9.2/10 Location
  • 826 reviews 8.4/10 Room
  • 1,363 reviews 9.5/10 Service
  • 16 reviews 7.6/10 WiFi
  • 391 reviews 8.9/10 Breakfast
  • 375 reviews 9/10 Food
  • 374 reviews 8/10 Cleanliness
  • 253 reviews 9.6/10 Bar

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