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Novotel Phuket City Phokeethra Hotel 5 stars

Customer review rating 4.5/5 675 reviews
Novotel Phuket City Phokeethra
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Phuket City Phokeethra

40 Chanajaroen Road
Tambol Talad Yai
Amphur Muang
83000
phuket
thailand

Tel: +6676397777

Fax: (+66)76/397700

Contact email

Check-in from 14h00

Check out up to 12h00

  • PHUKET BUS STATION :  850 METER NORTH

  • By plane

    PHUKET INTL At 34km / 21.13 miles

GPS :7.879267, 98.394881

Our accommodations

Accessible room

Superior 1 King Bed

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub
  • Bathrobe

Superior Twin Beds

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub
  • Bathrobe

Executive Room 1 King Bed

  • Max. number of persons: 4
  • Area: From 40m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Executive Room Twin Beds

  • Max. number of persons: 4
  • Area: From 40m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub
  • Bathrobe

Junior Suite 1 King Bed

  • Max. number of persons: 4
  • Area: From 53m²
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub
  • Bathrobe

Executive Suite 1 King Bed

  • Max. number of persons: 4
  • Area: From 70m²
  • Views: City side, Hills view *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Our restaurants and bars

AMOR

Type of cuisine: International

The All Day Dining restaurant serves breakfast, lunch and dinner. Asian, European,Thai cuisine are available in both buffet and a la carte formats.

Lunch

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LUA

Photo non contractuelle / Strictly non binding

The Lobby Lounge serves hot and cold refreshment, including liquor, beer, wine and cocktails. Light snacks are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ESTRELA

Photo non contractuelle / Strictly non binding

The lounge offers a variety of delectable drinks. The perfect place to chill out and enjoy the panoramic views of the sea and mountains.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 935 m²

  • Maximum capacity: 850 people

  • Maximum banquet capacity: 560 people

Find out more

Our guest reviews for
Novotel Phuket City Phokeethra

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

675 reviews

tripadvisor

TripAdvisor Rating 4.5/5

176 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

friendly staff

Customer review rating 4.5/5

Alen Business - 24/03/2020 Confirmed reviews ALL

Thai food was decent

well located

Customer review rating 4.5/5

F. Business - 20/03/2020 Confirmed reviews ALL

Very Good

Dear Jedidaya F., We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuchanat PATHAN

Location is okay

Customer review rating 4.5/5

Susanne L. Couples - 18/03/2020 Confirmed reviews ALL

We , my sister & I were not prepared for the deposit payment as it was not told to us when we booked the rooms. Fortunately we have just enough cash on hand what if other people did not have enough cash or credit card?

Dear Susanne L. BIAU LAY CHOO, Thank you for taking the time to share your experience at the Novotel Phuket City Phokeethra with us. We are really sorry to learn that the deposit we asked for was a problem for you. Actually, we use deposit as guarantee in case you wanted to consume any service we provide at the hotel without having to bring you wallet with you anytime. We allow our guests to not let us deposit if they engage themselves to pay every time they would like to use something in the hotel. Please accept our apologies if the deposit bothered you. However, we hope you will give us the chance to welcome you back in our tropical paradise of Phuket Island in the nearest future. Kind regards, Guest Relations Team

Awesome hotel and staff

Customer review rating 4.5/5

Tony M. Couples - 14/03/2020 Confirmed reviews ALL

From the first minute this hotel made us stay special. Everyone there is a credit to the Novotel group and should be used as an example of excellence

Dear Anthony M., Thank you so much for taking the time to share with us your experience at the Novotel Phuket City Phokeethra. It is always a pleasure to receive positive feedback especially regarding our team members. We have shared it with all the team who felt really valuate by your words. It constitutes the best encouragement they can get in their working life so thank you to take part of this process. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team

Perfect location

Customer review rating 4.5/5

Anne Solo - 13/03/2020 Confirmed reviews ALL

Excellent hotel in a good location. Big and clean rooms. Very nice and helpful staff

Dear Anne L., It's an extreme delight to discover your comment and see that you loved the room size and facilities as well as the courtesy and helpfulness of our team members. We are also delighted to read that the hotel location allowed you to visit whatever you wanted to see during your stay. It's would be a big pleasure for us to welcome you back soon in our tropical paradise of Phuket Island for your next holidays in Thailand. Kind regards, Guest Relations Team

Excellent service

Customer review rating 4.5/5

Carly Couples - 13/03/2020 Confirmed reviews ALL

Beautiful hotel, excellent service. Attentive staff. Highly recommend.

Dear Carly Ann K., We would like to thank you first for choosing us for your trip in Phuket island. It's really gratifying for us to read, through your glowing review, that you enjoyed the time you past at the Novotel Phuket City Phokeethra. We are pleased to see that the hotel design, services and staff reach your expectations. We would like to thank you again for sharing your experience with us this way, and also tell you that all of us can not wait to welcome you back in the jewel of the Andaman sea in the near future. Kind regards, Guest Relations Team
Customer review rating 4.5/5

Cam K. Solo - 13/03/2020 Confirmed reviews ALL

I had a medical emergency and had to go to the hospital. I want to give the highest praise to 2 of the staff that came to assist me in my room. This amazing woman and young gentleman also came with me to the hospital and stayed with me for hours until I could go back to the hotel. I wish I could remember their names. I will never forget what they did for me. They will always be in my heart and I will consider them family for the rest of my life. You are truly blessed to have staff that are so caring at your hotel.

Dear Cameron K., We are pleased to read that you feel better now, and we really would like to thank you for taking the time to share your feedback with us. We have shown your comment to Khun Ticky and Khun Nanda who had escorted you to the hospital and they were really happy to learn that your health has improved. They also felt really touched that you compared them as your family members. All the team members hope to have the honor to welcome you back soon for your next holidays in Thailand. Kind regards, Guest Relations Team

Around Phuket

TripAdvisor rating 4.5/5

Lontoo 13/03/2020 TripAdvisor review

Excellent located hotel in Phuket Town. Rooms were spicy and clean. Staff was very kind and helpful. Check in and out were efficient. I came earlier that expected and before check in time, but the room was arranged me quickly, and I really appreciated it after a long flight.

Dear Lontoo, We are extremely delighted to read the glowing review you let us regarding your stay at the Novotel Phuket City Phokeethra. It's always a pleasure to receive positive feedback especially concerning our team members. Good comments constitute the best reward they can get and it's also the best encouragement they can have in their working life. We also are glad to read that the hotel location as well as its cleanliness and room facilities were up to your expectations. We hope you will give us the chance to welcome you back soon in the heart of Phuket town, and make your next stay even more enjoyable. Kind regards, Guest Relations Team

Heart warming stay, very genuine staff, they were always approachable and helpful, the smile on their face were impressive.

Customer review rating 4.5/5

Puree Business - 09/03/2020 Confirmed reviews ALL

The staff were amazing, helpful and always bring positivity every time you approach them.

Dear Pureenoot D., We very much appreciate your comment regarding your stay at the Novotel Phuket City Phokeethra. We have showed your feedback to all of our team members who were pleased to learn that you loved their friendliness and helpfulness. It's always a pleasure for them to know that you appreciated the way they have welcomed and took care of you during your stay. Your reviews are the best encouragement their can get in their working life and we sincerely would like to thank you to take part of this process. All of us can not wait to welcome you back soon in the heart of the charming Phuket Town. Kind regards, Guest Relations Team

Good stay

Customer review rating 4.5/5

Patchanok W. Couples - 06/03/2020 Confirmed reviews ALL

Good

Dear Patchanok W., We very much appreciate that you took the time of writing us a review regarding your stay at the Novotel Phuket City Phokeethra. It's always a pleasure to receive positive feedback. Concerning the breakfast menu, we are sorry to see that it did not meet your expectations, so please accept our apologies for that. We would be really honored to welcome you again in our beautiful Island of Phuket and make you next stay even more pleasant. Kind regards, Guest Relations Team

Very well located & Excellent stay

Customer review rating 4.5/5

Mona B. Business - 28/02/2020 Confirmed reviews ALL

Everyone from the Bell Hop to toe Front Desk to the Restaurant individuals were exceptionally graceful and outstanding in all they did to help us. Tim, one of your higher management team associates was Exceptional in guiding and speaking to us. Always Important to us to see that management takes care of management and he is truly an asset to your company! We had a fabulous visit and will highly recommend to our friends and family! Mona B., President & CEO of Speakers Ink

Good stay!

Customer review rating 4.5/5

Anne Business - 24/02/2020 Confirmed reviews ALL

Location is good. Room is nice and clean. Staff is extremely amazing, very polite and well trained.

Dear Yuwaphan S., We very much appreciate your comment regarding your stay at the Novotel Phuket Phokeethra and more precisely its team members. Your feedback will serve as an encouragement to all of our staff, it's always a pleasure for us to receive positive comments regarding the work we provide to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We can't wait to welcome you back in the Phokeethra family for your next holidays in the South of Thailand. Sincerely, Guest Relation Team

Great stay

Customer review rating 4.5/5

Anonymous Business - 23/02/2020 Confirmed reviews ALL

Very clean and spacious rooms. Great amenities, very friendly and professional staff

Dear Anass N., Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured we have shared your remarks with the entire team and they were pleased to hear your feedback. We would like to thank you for choosing Novotel Phuket Phokeethra for your holidays in Thailand - we hope to have the pleasure of welcoming you back again. With kindest regards, Guest Relations Team

Good location

Customer review rating 4.5/5

Norwin Business - 22/02/2020 Confirmed reviews ALL

Although it is only 1 night stay but it was a pleasant experience. The room is clean, neatly prepared and good size

Dear Norwin H., We are delighted to read your comment and to learn that the cleanliness of the room, its size and facilities were up to your expectations. Thank you so much for taking the time to share with us your experience and feedback regarding your stay at the Novotel Phuket Phokeethra. We would be really honored if you will give us the chance to welcome you back soon in our beautiful island of Phuket. Kind regards, Guest Relations Team

Well located

Customer review rating 4.5/5

Denise Business - 22/02/2020 Confirmed reviews ALL

The Evian water shouldhave mentioned that it is not complimentary, as it is next to the bed and I accidentally drank it half asleep.. The local water tasted like tap water .. terrible To be charged for a laundry bag was also surprisingly.. Other than that , polite and helpful staff.

Dear Denise S., We are grateful that you took the time out to leave us this review. We have showed your comment to all of our team members who were pleased to see that you enjoyed your interactions with them. Concerning the Evian water, there is a paper around the bottleneck which mention the price. If it was not here, please accept our sincerest apologies and you can be sure that we have informed the housekeeping department to ensure this case will not happen again. We hope you will give us the chance to welcome you back at the Novotel Phuket Phokeethra in the near future. Kind regards, Guest Relations Team

Do not subscribe my to unwanted programs and emails

Customer review rating 4.5/5

Someone W. D. L. E. Business - 20/02/2020 Confirmed reviews ALL

Don’t force me to leave my e. at checkin then subscribe me to programs I have zero interest in, then make it difficult to unsubscribe from these programs. I attended your hotel chain as part of my job, not choice, which you checking know. I’m not a holiday or business traveller looking for deals on my next trip.

Dear Jarrod M., We are really sorry that you felt forced to give your e. address. We ask it in case you forgot something in the room. After check out time, this is the only way by the one we can contact you to return your belongings to you. Please accept our apologies for the emails you has received, we pledge to stop the process. We hope you next stay will be even more pleasant than the previous one. Sincerely, Guest Relations Team

Very convenient location, family atmosphere in a big branded hotel mainly because of the staff working there

Customer review rating 4.5/5

Petr K. Business - 20/02/2020 Confirmed reviews ALL

I stay in a lot of big hotels around the world because of my work, but I will always be very happy to come back to your hotel mostly because of amazing staff working there. But not only that, hotel is very well equipped, nicely designed and always very clean. Rooms are big and nice. Location is perfect if you want to have a bit of local feeling, eat good food and if you don’t mind taking a scooter, shuttle or taxi to the beach.

Dear Petr K., Thank you so much for taking the time to post such a glowing review. It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. All the team members would like to thank you for choosing Novotel Phuket Phokeethra - we hope to have the pleasure of welcoming you back again. Kind regards, Guest Relations Team

Excellent helpful staff

Customer review rating 4.5/5

Lisa G. Business - 18/02/2020 Confirmed reviews ALL

Clean room Extremely clean floors

Dear Lisa G., Thank you so much for your great review regarding the cleanliness of the Novotel Phuket Phokeethra. It was a pleasure for us to welcome you an we are really happy to read that you shared this pleasure with us. We can not wait to welcome you back soon in the heart for the charming Phuket Town. Kind regards, Guest Relation Team

Great comfortable stay.

Customer review rating 4.5/5

Kenneth Friends - 16/02/2020 Confirmed reviews ALL

Service was excellent, every staff were doing their part. Greeting guests all the time. The hotel looks fresh

Dear Sua Sai Kenneth K., We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. We took a lot of pleasure to welcome you and we are delighted to see that you enjoyed your stay with us. You can be sure that we have shared your comment with all of our team members. This is the best encouragement they can get in their working life. And concerning the hotel facilities, we also are pleased to learn that they were up to your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team
Customer review rating 4.5/5

Gilles S. Friends - 15/02/2020 Confirmed reviews ALL

Very nice hotel. The hotel employees were all very courteous and helpfull.

Dear Gilles Albert S., Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments that you enjoyed your interactions with our team members. Please rest assured we have shared your remarks with the entire team and they were to hear your feedback. Positive reviews push them every day to surpass themselves and give their best in their working life to deliver you an unforgettable stay. Thank you again to encourage the team and for choosing Novotel Phuket Phookethra. We are looking forward to welcoming you back soon in our tropical paradise of Phuket Island. With kindest regards, Guest Relations Team
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