Aparthotel Adagio Paris Malakoff Châtillon 4 stars

Customer review rating (ALL Rating) 4.3/5 303 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Close to the Paris Expo Porte de Versailles

  • Bar, fitness room and business corner

  • Indoor private parking

  • 24-hour reception

Our accommodation(s)

Hotel location

Aparthotel Adagio Paris Malakoff Châtillon

60 Avenue Pierre Brossolette
92240 MALAKOFF
France

GPS:48.819719, 2.310423

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  303 reviews

TripAdvisor Rating  4.0/5  167 reviews

Well located.

Customer review rating 3.0/5

Marcus Business - Confirmed reviews ALL

Unfortunately, the cleanliness of the room was not that good as expected for this class of hotel. But that time, the guy at the front desk was speeking English very well (which was not the case for my previous stays).

Dear Marcus, Thank you for choosing Aparthotel Adagio Paris Malakoff Châtillon for your recent stay. We appreciate your feedback regarding the cleanliness of the room and we will take it into account. We are glad to hear that the staff at the front desk was able to assist you in English. Your comments are valuable to us. Best regards, Clémentine Aubert, Duty Manager, Adagio Paris Malakoff-Châtillon.

Perfect for a self catering short stay.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Have stayed at several different Adagios and always been very satisfied.

Dear KERRY D., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Malakoff Châtillon. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Of course, we thank you also for your loyalty to Adagio Aparthotel Best regards, Clémentine Aubert Directrice Adjointe multi-sites Adagio Paris Malakoff-Châtillon

Very clean. Utilities work efficiently stove, aiecon, wifi. Great you have elevators not just stair. Staff informative and helpful.

Customer review rating 5.0/5

Tsungai Solo - Confirmed reviews ALL

700m from metro is not bad. Was very safe at night, even as a woman alone. Knowledgeable helpful staff. Room very clean and spacious. Utilities work: big sceen TV, aircon, stove, wifi, landine, Kitchenette had all required crockery and cutlery.

Dear Tsungai, Sorry for the delay of our answer. We very much appreciate your comments regarding your stay at the Adagio Aparthotel Malakoff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine Aubert Directrice Adjointe multi-sites Adagio Paris Malakoff-Châtillon

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Downside: 1.The room is not clean enough. 2.I made two wrong reservations and canceled on the next day, the refund should be automatic but actually it took a lot of communicational effort to get the refund. Good side: 1. Coffee is good and is always available 2. Reception is helpful

Dear YANXIAO H., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Malakoff Châtillon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, especially regarding the housekeeping service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards,, Clémentine Aubert Directrice Adjointe multi-sites Adagio Paris Malakoff-Châtillon

Very Unprofessional and Rude Staff.

Customer review rating 0.5/5

Ali N. Solo - Confirmed reviews ALL

I booked this hotel for 2 nights. I had a long day as was coming from Manchester to Paris. Was already tired. I was supposed to come with my friend and as he missed his flight, so I wanted to cancel my second night and go back early. At checkin I requested to cancel my second night at almost 6:30pm. The person at reception was so untrained and unprofessional that he was not cancelling the second night and was consistent to pay for both nights. Whereas it was clearly mentioned in my booking that i can cancel my stay anytime before 12. But he was not understanding not even on showing my booking which shows that cancellation policy. After arguing with him for 2 hours, he phoned to his colleague and finally cancelled the second night and like that he did some favour to me whereas it was supposed to be done like this. And when i was showing him the booking and everything he keeps on saying that i have alot of other things to do…! Mean what is my booking not important to him??? In short it was so stressful!!!!!

Dear Ali N., Thank you for taking the time to share your experience at Aparthotel Adagio Paris Malakoff Châtillon. We truly appreciate your feedback as it allows us to make necessary improvements in hospitality. At Aparthotel Adagio Paris Malakoff Châtillon, we strive to provide excellent service and an unforgettable stay for our guests. We understand that you had a long day travelling and were disappointed with the service you received. There must have a missubnderstanding with our staff at check in, we double checked your reservation and effectively the cancellation free of charge according to the conditions was exceeded, our receptionnist on this day was new and he just wanted to respect the conditions, he can not accept a commercial gesture without the agreement of a superior. We hope this experience would not prevent you from visiting us again in the future. Sincerely, Clémentine Aubert Directrice Adjointe multi-sites Adagio Paris Malakoff-Châtillon

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Other web-users rate our hotel

  • 260 reviews 8.4/10 Location
  • 426 reviews 6.7/10 Room
  • 320 reviews 7.7/10 Service
  • 10 reviews 7.4/10 WiFi
  • 194 reviews 5.3/10 Cleanliness
  • 86 reviews 6.2/10 Breakfast
  • 55 reviews 3.8/10 Amenities
  • 5 reviews 4/10 Bar

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