Novotel Paris 14 Porte d'Orléans

Novotel Paris 14 Porte d'Orléans 4 stars

Customer review rating (ALL Rating) 4.5/5 1,268 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Close to the metro (line 4) and highways

  • 15 minutes from the center of Paris and gare Montparnasse

  • Paid and secure private car park (1.9 m)

  • Spacious suites and executive rooms with view of the Eiffel Tower

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Paris 14 Porte d'Orléans

15, 17, 21 boulevard Romain, Rolland
75014 Paris
France

  • DEPUIS CHATELET ET GARE DU NORD:  BUS 38 STOP Porte d'Orléans

  • DEPUIS GARE ST-LAZARE:  BUS 28 STOP Porte d'Orléans

  • METRO LIGNE 4 DIR MONTROUGE:  4 PORTE D'ORLEANS

  • DEPUIS AEROPORT CDG:  RER B STOP Denfert Rochereau

  • A4 A6 A13 A10 DIR PORTE ORLEANS: 

  • TRAMWAY T3A DIR VINCENNES:  T3a Porte d'Orléans

  • By plane

    PARIS ORLY At 10km / 6 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 30km / 18 miles

  • By car

    A10 PARIS At 15km / 9 miles

  • By car

    A13 PORTE D'AUTEUIL At 13km / 8 miles

  • By car

    A4 PORTE DE BERCY At 7km / 4 miles

  • By car

    A6 PORTE D'ORLEANS At 0km / 0 miles

  • By train

    EUROSTAR At 13km / 8 miles

  • By train

    GARE DE LYON At 8km / 4 miles

  • By train

    GARE DU NORD At 13km / 8 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 5km / 3 miles

  • By train

    PORTE D'ORLEANS At 0km / 0 miles

GPS:48.819773, 2.325805

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

DODA

Do you prefer world cuisine or traditional French dishes? Our chef welcomes you to the fully renovated DODA restaurant, where you will discover great seasonal cuisine.

Our accommodation(s)

Make yourself at home in a spacious, soundproof Novotel room, renovated in a modern style in 2017 and ideal for all your needs. Our 150 rooms come with free WiFi, AC, flat-screen TV & a minibar with a free bottle of water. Executive rooms & Suites offer 385–485 sq. ft. of space with a lounge area—perfect for families! VIP perks: bathrobes & slippers, a free minibar & a Nespresso coffee machine.

Our guest reviews

Our guest reviews for
Novotel Paris 14 Porte d'Orléans

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,268 reviews

TripAdvisor Rating  4.0/5  1,307 reviews

Disappointed stay

Customer review rating 1.5/5

Colby Families - Confirmed reviews ALL

Firstly on arrival we didn’t received any greeting from the front office/receptionists, very cold welcomed. Secondly our bed sheets, pillowcases and towels were not changed, rubbish were also left in our room, when we complained, a room attendant was sent, she was pulling up a long face and giving us attitude: no apologies were given and again no greeting. We were cold at night, having to sleep with no heater, our bed had no flat sheet just a duvet which was less than 4.5 tog and pillows the size of the smallest cushions you can find but the cherry on the cake was the bad quality of the mattress which was so hard that after 2 days , we ended up taking painkillers for backache. It was not the first time I used Novotel but I usually booked en suite room…. Do I have to conclude that I got the quality I paid for!?!? How about the bad customer service we received??? Except for one receptionist named Stephane who was professional with polite manners; thank you for your excellent customer service. Novotel used to be one of my favourite hotel due to their customer service but I believe the team we had during our stay were just unprofessional and needs to be send to CUSTOMER SERVICE TRAINING. At the end of the day doesn’t the CUSTOMER IS KING IN THE HOSPITALITY WORLD ??? Due to the bad experience, we will not be using the service of Novotel Porte d’Orléans anymore.

Nice location, clean rooms and great service

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Enjoyed the stay for our short stay in Paris. Location is ideal near the metro/bus and tram stations. Also nearby some restaurants and shops to do necessary shopping if needed. Rooms are clean and up to date with interior. Nice (size) bed and the extra tv was ideal with kids. We used the breakfast in the restaurant which had more than enough to choose from.

Nice hotel, good service

Customer review rating 4.5/5

Niels Families - Confirmed reviews ALL

Our stay was great. The hotel room was nice and clean and the service of the hotel staff was outstanding. Although we had breakfast at a busy hour, all was very good organized and all food and drinks were available untill the end of breakfast.

Dear Mrs D., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback ! I will share your comments with our team. We sincerely hope to see you again :) Hélène JACQUET Room Division Manager

Good location with very good metro line 4

Customer review rating 4.5/5

Kyriakos O. Families - Confirmed reviews ALL

Very nice hotel with very good metr line

Great Location

Customer review rating 4.5/5

Rachel B. Families - Confirmed reviews ALL

We had a really good stay. The suite was clean and spacious, perfect for us and our 2 older children. Brilliant location, the metro is only a 2 to 3 minute walk away where you could catch a train to practically anywhere you wanted to go. Plenty of restaurants/bars nearby. It was great to have a view of the Eiffel Tower from out room too.

Great Paris Hotel

Customer review rating 5.0/5

James Families - Confirmed reviews ALL

Easy check-in-checkout. We didn't use the amenities since we were on the go, but the service desk and personnel were outstanding and professional. The parking garage was tight, but I can drive well :-). Excellent experience, close to the freeway (Paris traffic wicked), and easy to navigate from to all the spots in Paris.

Good bed and shower.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Good room, but limited area for breakfast and poor service in the reception - the young lady has been pretty arrogant.

Good stay for business

Customer review rating 4.5/5

Guillaume Business - Confirmed reviews ALL

Nice and comfortable room. Decent breakfast buffet, though the organization and seating place could be improved.

Everything excellent except for restaurant and bar

Customer review rating 4.0/5

Jens D. Families - Confirmed reviews ALL

We had a great stay at the hotel. Our room (suite) was spacious and looked nice and clean. Location is good with easy access to metro/tram and basic stores. Staff was friendly and also the breakfast was according to or above expectations. Only negative experience we had was with the restaurant: food was below average and service even lower. We basically got kicked out (got a receipt before dessert without asking). The bar was even worse as there was clearly a lack of staff. After almost an hour waiting we just left. Better to close the bar in that case... The entry to the parking is tricky with a larger car (pay attention for your rimms). All together we had a great time, hopefully the restaurant/bar issue can get solves as it's a shame in comparison with the rest of the hotel. Extra kudos to the management/administration for their flexibility for changing our booking and fast responses.

Can't open windows for some fresh air

Customer review rating 2.0/5

N Business - Confirmed reviews ALL

The impossibility of opening windows to get some fresh air was a great frustration. Instead I had to turn on the A/C which took hours to cool down the room, it was noisy and is very environmentally unfriendly.

Very nice experience

Customer review rating 4.5/5

Sonia M. Business - Confirmed reviews ALL

well located near STMicroelectronics sound proof nice and large room wonderful breakfast (my preferred meal)

Location for great sightseeing!

Customer review rating 4.0/5

Jk I. Families - Confirmed reviews ALL

I have talk about lots of things of this hotel. Firstly, I stayed suite room with my family, first day I hung the sign-pole on the door "Clean the room" but anything didn't, not cleaning not refill amenities exempt for capsule coffee. So, I asked the service next day, but they still didn't refill amenity (shampoo, conditioner) That was horrible experience in Novotel !! Nevertheless, I can give over 3 stars this hotel, because the staff attitude was great for me. She expressed me very sorry for these situation. Anyway, I will recommend this hotel for all travelers.

It was a perfect location to connect to Metro bus and train to all tourists spots and it was our best choice of Hotel in Paris and everything was a walk away.

Customer review rating 4.5/5

Babu G. Families - Confirmed reviews ALL

We enjoyed our three nights stay, room was clean, comfortable, front dest staff were very friendly and helpful. Best part was french breakfast, it was delicious and restaurant in the Hotel was just amazing and food was tasty. We enjoyed every bit our stay and we will choose Novotel for our next visit to Paris and other European countries. I highly recommend Novotel and your dollar worth spending there.

Perfect location , great stay

Customer review rating 5.0/5

Fayza A. Families - Confirmed reviews ALL

All went as we expected at all levels .

Good stay!!!

TripAdvisor rating 4.0/5

Alexandra M Couples - TripAdvisor review

The hotel is very comfortable and the service was very nice, keeping safety rules and measures about COVID. For a tourism visit, it is close to the Catacombs of Paris but far from the main places, the positive point about the location is the accessibility by Metro.

Dear Alexandra,Thank you for these compliments. hoping to welcome you again, Patricia Blondel – Room division manager

Helpful Concierge

TripAdvisor rating 5.0/5

Sam A Business - TripAdvisor review

Upon arrival my concierge listened to my request and expended several minutes identifying an appropriate upgrade for me. The result was a relaxing stay topped off with a pleasant welcome drink from the bar.

Excellent value hotel

TripAdvisor rating 5.0/5

thedysons1911 TripAdvisor review

My son and I had rooms last weekend as we came over to Paris for the rugby. I have stayed at this hotel on several occasions ( every 2years ). It is clean and good value. The breakfast is good and the bar also.

Thank you for these compliments. Hoping to welcome you again, Patricia Blondel – Room division manager

nice hotel

TripAdvisor rating 4.0/5

msb301 TripAdvisor review

nice hotel near a metro stop , friendly staff , nice room with a view on the Eifeltower .Good breakfast .One negative thing , we didn't got any information in advance that it was difficult to find the parking because of traffic works .So we had to drive 20 km again to park our car .It would be easier if we got a mail of this in advance

Thank you for your comments. Regarding access to our parking, road works are underway in front of the hotel. The information is available on our site when you book as well as on other booking sites. We apologize for the problems encountered during your stay. Hoping to welcome you again, Patricia - Room Division Manager

Modern hotel for good price

TripAdvisor rating 5.0/5

ivanPlovdiv Families - TripAdvisor review

I`ve stayed in Hotel Novotel Port dOrlens with my family. The room quality and price is perfect for everyone visiting Paris especilally for families. Staff are helpfull and kind. I booked through accor website which allowed me to have abetter price and afterwards I was offered many additional services halfprice than if my reservtion was througj agent.

Good place to stay

TripAdvisor rating 4.0/5

bukhari917 Families - TripAdvisor review

Fast internet, quite artistic touch in the room. Staff was helpful and courteous. We did not try breakfast as we had to check out early morning because of our flight but overall we were satisfied with the service

Dear Bukhari917, Thank you for your comments ! See you soon :-) Patricia - Room Division Manager

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