Novotel Paris 14 Porte d'Orléans Hotel 4 stars

I’m more than blessed and happy staying at this hotel, as the staff their are very friendly, polite very professional, always ready to help everyone and make life easier and happier. I will recommend that hotel to friends, family and colleagues.

I stayed here for 4 nights. Reception staff was very nice & accommodating: they offered me a very welcome upgrade though I was Accor Silver (reached Gold now). I want to thank them for that. The room was nice with great view of Tour Montparnasse and the (top of) Tour Eiffel as well as Paris périphérique. room soundproofing was absolutely perfect.

Our stay was not what is expected in such a hotel. The far too few staff which were present at the front desk and bar where not happy . This is understandeable, since the management did not seem to comprehend the need for a quality service to be rendered. The staff which was present was not accomodating and did not act professional when asked question which as client was important to me and which should have been answered. We decided to dine in your temporary restaurant and were astonished to find out that on the scant menu proposed you had a Irish smoked prime rib steak. My husband does not like anything smoke but your kitchen could not cook for him a steak tartare! I was told there was no chef in the kitchen. My son and husband ordered fusilli sauce truffle. They where served with not the appropriate amount of sauce and without the slightish taste of truffles. I ordered prime rib steak which was supposed to be served with green beans but was proposed French fries or salad, neither was not an appropriate side dish. When we ordered a Chinon wine 35 cl, they had no 1/2 bottle and we were not offered to open a half of a bottle of wine The barman was pushing the chairs who where in his way by slamming in them. The room was nice and the bedding very comfortable. The water shower was hot and cold off and on with little pressure. I expect a commercial gesture and that there be improvements made in the future on the above mentioned items Sincerely, Marie-Laure H. Ma…

The hotel is very comfortable and the service was very nice, keeping safety rules and measures about COVID. For a tourism visit, it is close to the Catacombs of Paris but far from the main places, the positive point about the location is the accessibility by Metro.

The hotel is very comfortable and the service was very nice, keeping safety rules and measures about COVID. For a tourism visit, it is close to the Catacombs of Paris but far from the main places, the positive point about the location is the accessibility by Metro.

Only one night in the hotel. The hotel and the room were very clean. Staff at reception were extremely kind, especially the lady on the Saturday afternoon. I did not have an opportunity for breakfast as was going out To see my daughter. Next time. I will come back for sure.

That was amazing ... thanks

Upon arrival the concierge was very helpful in securing an upgrade to a room with a bath.

Novotel is consistent so you know what to expect. Efficient check in and a standard of room to expect, clean and practical.

Overall a very good experience, but the service at the restaurant is extremely slow. Waiting 75 minutes for the main course to arrive is not acceptable.

Upon arrival my concierge listened to my request and expended several minutes identifying an appropriate upgrade for me. The result was a relaxing stay topped off with a pleasant welcome drink from the bar.

By the time I entered my room, I immediately felt a positive vibes. I knew that I would be happy staying in this room and the most important is my safety since I was just by myself touring Paris because my relative has backed out due to her business matters. I'm sleeping well every night although the time zone is different than the time zone in the US. But anyway, I will come back again someday and endorse Novotel Paris 14 Montrouge to my friends and family. Thank you Novotel for my safety and also thank you to the night staff reception desk whom I called very late night for a question and was so very polite. Thank you again.

Excellent customer service

Pleasant stay for family. Well connected to prime locations in Paris.

Stay was great, the team was very nice and my only comment is that only one elevator was working and not properly (maintenance). Was on 9th floor.