Novotel Paris 14 Porte d'Orléans Hotel 4 stars

nice hotel near a metro stop , friendly staff , nice room with a view on the Eifeltower .Good breakfast .One negative thing , we didn't got any information in advance that it was difficult to find the parking because of traffic works .So we had to drive 20 km again to park our car .It would be easier if we got a mail of this in advance

good experience except when the fire alarm triggered at 1am in the morning as false alarm

The location is great. Close to the highways going south, but also close to the subway for the city center. Only during the day there were construction works, and housekeeping was very loud. Also on the floors above, so sleeping during the day was hard.

Second time @ the Novotel Paris 14 Porte d'Orleans. 1st stay, the fire alarm went on during the night, and I had to evacuate the hotel. 2nd stay, flood on many floors including my floor, and guess what, the fire alarm went on during the night, and I had to evacuate again!

Lifts weren't working due to a flood, which then set off the fire alarm at 01:30. Not great!

The hotel suffered a water leak which took the elevators out for 2 days. The staff were very good in letting me know I had to move rooms as water had been switched off. This was achieved with the minimum of fuss. However, being on the 6th floor made things difficult.

the lifts were not working and my room was at the 9th floor. we were not told immediately that we could use the ibis hotel lift :(

excellent room, everything are working. No problem with the shower and the sick. Very good

in less than 6 hours I was asked to change THREE ROOMS (one for water related problems, another for electricity related problems) furthermore elevators were out of order and finally at 1 AM o'clock fire alarm rang (false alarm)

Initial check in was very good and no complaints of the suite, big rooms, clean and well maintained. So very happy with day one. On day two the lifts were not working due to a flood which is understandable and safety comes first. So there was either use of stair or go outside and then through the ibis budget. This was a slight inconvenience but the staff were very apologetic. Then just before one am the fire alarm went off. It was not clear if it was a proper alarm a test or a mistake, I rang reception to check but no one picked up so got dressed and was about to leave my room. When the alarm stoped but could not work out if it was still an issue

Nice room, close to metro but unfortunately the work in progress was a bit annoying. Also Housekeeping were very mean with shampoo and shower gel knowing that the room is occupied by a couple??? you may save few pennies but not giving at least the right amount but one thing for sure you make customers unhappy.

Conveniently located close to the office and good value.

It is easy to reach. The rooms are spacious clean and comfortable. We were travelling with kids, there wasn’t adequate refreshment or water considering room was booked for four. Also the kitchen was closed at 9:30pm and absolutely nothing was available close by either. The breakfast had very limited choice & only potatoes for a hot vegetarian option. Straw out of stock when we needed one for our younger son to have his milk.

good stay

It's not only for this Novotel but also for other Accor hotels. What is the priority check-in/out desk for? Although I'm a gold member, I was never able to use this desk and always had to wait until the staffs are done with other customers. I found the elevators at Novotel Paris Porte d'Orléans were a bit too small but the room was very spacious. Unfortunately we found there was no complimentary water but a maid came to our room to fill the water bottle later and opened our room door without knocking. (Please make sure to check if there's any guest in the room before entering to a guest room!) The safe in the room was broken so we could not able to keep our valuables there. We stayed only 1 night so we didn't ask to fix it but please check rooms status before assigning them to guests. Except those 3 points (useless priority desk, no knock before entering our room, broken safe), we were pretty satisfied with the room. It had a nice view towards the Eiffel tower, very spacious, still clean. The staffs at reception were kind and helpful. We can definitely stay at this hotel again if they improve some minor points.