Novotel Paris 14 Porte d'Orléans 4 stars

Customer review rating (ALL Rating) 4.4/5 1,227 reviews

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15, 17, 21 boulevard Romain, Rolland, 75014 PARIS, France

Description

Hotel extras

  • Certified GREEN KEY

  • Close to metro line 4 and highways

  • 15 minutes from the center of Paris and gare Montparnasse

  • DODA restaurant on site

  • Spacious suites and executive rooms with view of the Eiffel Tower

Our accommodation(s)

Hotel location

Novotel Paris 14 Porte d'Orléans

15, 17, 21 boulevard Romain, Rolland
75014 PARIS
France

GPS:48.819773, 2.325805

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DODA

Do you prefer world cuisine or traditional French dishes? Our chef welcomes you to the fully renovated DODA restaurant, where you will discover great seasonal cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,227 reviews

TripAdvisor Rating  3.9/5  1,378 reviews

Customer review rating 4.5/5

Ho W. A. L. Families - Confirmed reviews ALL

The hotel is well located and just a few minutes’ walk from the metro, making it easy to travel anywhere in central Paris. There are also supermarkets nearby, which is very convenient. The room is comfortable, and the front desk staff are very friendly and helpful. The hotel also provides free drinking water with a Brita filter in the hallway, allowing guests to refill their bottles. We would especially like to thank Nadine (hopefully I spell correctly) at the front desk on 16 January night. We had booked a room for four people, but the room was pre-arranged without a sofa bed. We arrived late at night, and there was no janitor available at that time. Nadine kindly helped us change to another room and made sure everything was arranged so we could rest as soon as possible. His help and professionalism were truly appreciated. One thing to note is that the toilet is separate from the bathroom, so you need to walk to the bathroom to wash your hands after using the toilet. Another minor issue was that some USB sockets in the room were not working. The only downside is the car park, which is quite difficult to use if you have a large private car.

Dear Ho W. A. L., Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and that you enjoyed the comfort of your room. It is always gratifying to know that our staff, especially Nadine, provided you with exceptional assistance during your visit. Your appreciation of her professionalism will be shared with the team. We acknowledge your comments about the separate toilet and bathroom layout as well as the issue with some USB sockets. These points are valuable for us to consider as we continually strive to enhance our guest experience. Additionally, we understand that the parking facilities can present challenges for larger vehicles, and we appreciate your understanding in this matter. We hope to welcome you back to Novotel Paris 14 Porte d'Orleans in the future for another enjoyable stay. Best regards, Novotel Paris 14 Porte d'Orleans

Customer review rating 4.5/5

Weiwei Z. Families - Confirmed reviews ALL

Quiet location, convenient transportation, delicious breakfast, and professional and friendly staff. Highly recommended!

Dear Weiwei Z., Thank you for your kind words regarding your recent stay at Novotel Paris 14 Porte d'Orleans. We are delighted to hear that you enjoyed our quiet location, convenient transportation, and breakfast offerings. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Paris 14 Porte d'Orleans

Customer review rating 2.5/5

Can A. Families - Confirmed reviews ALL

Central room temperature adjustment by hotel is not acceptable.

Customer review rating 5.0/5

Debkumar B. Families - Confirmed reviews ALL

The hotel is very good, and the staffs are extremely helpful. It is very clean and beautiful. The most important part is the location—the metro station is very nearby, and the hotel is situated in a great area. Another great point is that you can find Brita water filter in every store, so you can easily get drinking water without needing to buy it outside. I fully recommend this hotel in Paris. If I will visit again in Paris I will defiantly book this Hotel.

Dear Debkumar B., Thank you for your wonderful feedback regarding your recent stay at Novotel Paris 14 Porte d'Orleans. We are delighted to hear that you found our hotel to be fantastic, and that our staff met your expectations with their helpfulness. It is gratifying to know that you appreciated the cleanliness and beauty of our property, as well as the convenience of our location near the metro. We are also pleased that you found the availability of Brita water filters to be a valuable amenity. Your recommendation means a lot to us, and we look forward to the opportunity of welcoming you back on your next visit to Paris. Best regards, Novotel Paris 14 Porte d'Orleans

Customer review rating 1.5/5

Noella E. E. Solo - Confirmed reviews ALL

I was given an occupied room and there was no way the team could realise the room was still occupied.

Dear Noella E. E., Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the oversight regarding your room assignment. Your feedback is invaluable, and we will reinforce our protocols to prevent such occurrences in the future. Goodbye, and best regards, Novotel Paris 14 Porte d'Orleans

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Other web-users rate our hotel

  • 823 reviews 8.7/10 Location
  • 1,134 reviews 7/10 Room
  • 926 reviews 8.3/10 Service
  • 25 reviews 5.4/10 WiFi
  • 701 reviews 7.8/10 Breakfast
  • 488 reviews 7.4/10 Cleanliness
  • 37 reviews 3.8/10 Bar
  • 9 reviews 3/10 Wellness Area

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