Novotel Paris 14 Porte d'Orléans Hotel 4 stars

TripAdvisor rating 4.0/5 1,176 reviews
Novotel Paris 14 Porte d'Orléans
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Hotel extras

  • 15 minutes from the center of Paris and Montparnasse train station

  • Close to Metro line 4 and main highway intersections

  • Renovated soundproofed rooms with air conditioning

  • Secure private car park (6'2"/1.90 m - charges apply)

  • Spacious suites and executive rooms Eiffel Tower view

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Gift shop/newspaper shop
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Athletics stadium (Nearby)
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Paris 14 Porte d'Orléans

15, 17, 21 boulevard Romain
Rolland
75014
paris
france

Tel: +33141172600

Fax: (+33)1/41172626

Contact email

Check-in from 14h00

Check out up to 12h00

  • DEPUIS CHATELET ET GARE DU NORD :   BUS 38 STOP Porte d'Orléans

  • DEPUIS GARE ST-LAZARE :   BUS 28 STOP Porte d'Orléans

  • METRO LIGNE 4 DIR MONTROUGE :   4 PORTE D'ORLEANS

  • DEPUIS AEROPORT CDG :   RER B STOP Denfert Rochereau

  • A4 A6 A13 A10 DIR PORTE ORLEANS :  

  • TRAMWAY T3A DIR VINCENNES :   T3a Porte d'Orléans

  • By plane

    PARIS ORLY At 10km / 6.21 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 30km / 18 miles

  • By car

    A10 PARIS At 15km / 9.32 miles

  • By car

    A13 PORTE D'AUTEUIL At 13km / 8.08 miles

  • By car

    A4 PORTE DE BERCY At 7km / 4.35 miles

  • By car

    A6 PORTE D'ORLEANS At 0.1km / 0.06 miles

  • By train

    EUROSTAR At 13km / 8.08 miles

  • By train

    GARE DE LYON At 8km / 4.97 miles

  • By train

    GARE DU NORD At 13km / 8.08 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 5km / 3.13 miles

GPS :48.819773, 2.325805

Our accommodations

Make yourself at home in a spacious, soundproof Novotel room, renovated in a modern style in 2017 and ideal for all your needs. Our 150 rooms come with free WiFi, AC, flat-screen TV & a minibar with a free bottle of water. Executive rooms & Suites offer 385–485 sq. ft. of space with a lounge area—perfect for families! VIP perks: bathrobes & slippers, a free minibar & a Nespresso coffee machine.

Superior room-Queen-sized bed

  • Max. number of persons: 2
  • Area: From 26
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Bathrobe

Superior Room-Queen-sized bed & sofa bed, 1 place

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room-Queen-sized bed & 2-seater sofa bed

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room-Queen-sized bed & 2-seater sofa bed-Paris View

  • Max. number of persons: 4
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite – King size bed & 2-seater sofa bed – Paris view

  • Max. number of persons: 4
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

EKKLA by Novotel Paris 14

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Do you prefer more world cuisine or traditional French cuisine? Our chef welcomes you to the EKKLA restaurant, completely renovated, where you will discover brilliant seasonal cuisine.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Whether attending a business meeting or enjoying a drink among friends, we have created the perfect place to share a pleasant moment at the Novotel Paris 14 Porte d'Orléans. Why not take a few moments to unwind in our cozy, inviting and stylish space.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 180

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Paris 14 Porte d'Orléans

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,827 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,176 reviews

Customer review rating 4.4/5

Anonymous Business - 18/11/2019 Confirmed reviews ALL

Very professional. Went for a week, and appreciated that the breakfast, and dinner were delicious and there were multiple options. Location was very good and appreciated the cleanliness and décor. Would recommend it to anyone

Dear VASANTHI S., Thank you for these compliments. hoping to welcome you again, Patricia Blondel – Room division manager

Verygood

Customer review rating 4.4/5

Gopinath K. Business - 15/11/2019 Confirmed reviews ALL

Courteous staff, clean rooms and peaceful ambience

Dear GOPINATH K., Thank you for these compliments. Hoping to welcome you again, Patricia Blondel – Room division manager

Unexpected issue for such high end hotel

Customer review rating 4.4/5

Lt Business - 14/11/2019 Confirmed reviews ALL

All was fine but unfortunately the shower sink did not flow and water went out of the shower place...

Dear Sir L., Thank you for your feedback. I am sorry that your experience did not meet your expectations. The technical service intervened to unclog the shower. Allow me to express my sincerest apologies. See you soon, Patricia – Room Division Manager

Ok

Customer review rating 4.4/5

Anonymous Business - 06/11/2019 Confirmed reviews ALL

My stay was ok.

Dear Sir M., Thank you for your comments ! See you soon. Patricia Blondel - Room Division Manager

Small room but close to metro station. Good breakfast buffet. Hotel charged us again in addition to Expedia. Still fighing for the refund.

Customer review rating 4.4/5

A T. F. N. A. Families - 01/11/2019 Confirmed reviews ALL

Definitely not one of the good hotels that I have stayed with but is a reasonable choice for tourists visiting Paris if the budget is a concern. Next time I would rather spend more to stay closer to the center of Paris as Paris riders on the metro were pretty unfriendly and rude on the basis of our experiences in this visit.

Dear C., Thank you for your feedback. I am sorry that your experience did not meet your expectations. We made a mistake when paying for your stay. we have to re-credit your credit card on November 1st. Allow me to express my sincerest apologies. Hoping to welcome you again, Patricia – Room Division Manager

Great

Customer review rating 4.4/5

Marcin Families - 31/10/2019 Confirmed reviews ALL

Fantastic, from great receptionist, through clean rooms and great breakfast in the end

Dear Marcin L., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia BLONDEL Room department manager

Nice stay in rainy Paris

Customer review rating 4.4/5

Robert Families - 23/10/2019 Confirmed reviews ALL

Easy access to underground parking in the hotel. Very nice breakfast. Close to tube station. Calm and quiet despite being so close to peripherique

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

The terrible service in Restaurant in RH floor ruined the overall experience and impression

Customer review rating 4.4/5

Anonymous Business - 21/10/2019 Confirmed reviews ALL

on last Wednesday, my colleague and I had a terrible experience in the hotel restaurant in the RH floor. The two on-duty waiters treated us rudely that eventually we went out for dinner instead having it in Novotel 14 porte d'Orleans. The issue was then orally communicated to the male receptionist on the same day. There were 2 black waiters on-duty that day: initially the taller one RUDELY ORDERED us not to seat in a 4-person table. We agreed thinking we were 2 person and the restaurant may have many guests needing the 4-person table. I use the word "ORDER" and "RUDE" indicating the exact behavior and feeling we had at that moment. Then the 2nd waiter RUDELY insisted us to order two salmon salad when I CLEARLY told him SEVERAL TIMES we wanted only ONE. The waiter said to me directly "what is your problem?" and disappeared. By being treated like so, we left and had dinner outside with very good food and polite and smiling waiters. My colleague and I are more than unsatisfied being treated so especially Novotel is a preferred hotel with our company. And we would not our colleagues or any other guests being treated as such anymore. The service in the restaurant is so unexpected and unsatisfied. The

Dear JieXu, Thank you for taking the time to tell us about your experience. I am sorry that your experience in our restaurant did not meet your expectations; allow me to express my sincerest apologies. I spoke with the restaurant team and their manager about this incident. We are sincerely sorry that the situation has unfolded this way. It is true that the tables are allocated according to the number of people but that does not excuse the behavior of the restaurant team. In addition, there was probably a problem of understanding during the order. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Patricia Blondel Room Division Manager

Comfortable.

Customer review rating 4.4/5

Sn Friends - 20/10/2019 Confirmed reviews ALL

Satisfied.

Dear Sida N., Thank you for your comments ! See you soon :-) Patricia - Room Division Manager

It was a very pleasant stay

Customer review rating 4.4/5

E. G. Couples - 19/10/2019 Confirmed reviews ALL

I enjoyed my stay in Novotel Porte d'Orleans. The room was very comfortable with a nice view. It was warm and I do appreciate the quietness. The breakfast was excellent. the service was good. It was a reasonably nice location near the public transport. However, I found that the shower enclosure needs improvement. A safety bar is needed on the right wall to avoid slipping. The WC located in a separate room is nice but the WC itself was too small. In the Car Park a warning system is needed for the car, which is entering the car park and descending down the ramp to avoid the collision with the car, which is leaving the car park at the same time and is climbing up the ramp. We had to do a very awkward reversing , there was very little space and we had to call the staff of the hotel to open the barrier again. for us to leave. These are my main observations.

Dear Ms G., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

JUST KIND OF OK FOR THE PROPERTY AND THE FACILITIES.

Customer review rating 4.4/5

Anonymous Families - 16/10/2019 Confirmed reviews ALL

JUST NOT THE RIGHT BREAKFAST FOR A VEGETARIAN. RESTAURANT STAFF WAS NOT AT ALL COURTEOUS WHEN I ASKED THAT ISN'T THERE ANY VEG OPTION FOR BREAKFAST.

Dear JAY KUMAR M., Thank you for your comments. I am sorry that your experience didn’t meet your expectations. Hoping to welcome you again, see you soon. Patricia Blondel - Room division Manager

Mra

Customer review rating 4.4/5

Karin Families - 06/10/2019 Confirmed reviews ALL

Enyoyed it very much

Dear Karin S., Thank you for your comments ! See you soon :-) Patricia - Room Division Manager

Booking & greeting was great very easy.

Customer review rating 4.4/5

Vicki S. Families - 03/10/2019 Confirmed reviews ALL

Overall pretty good the room was clean, the breakfast & dinner we had was also excellent. Only disappointed that we were provided with paper cups (2) and a couple of tea bags. We booked for 3 adults which sofa bed was made up but we got 2 paper cups which is ridiculous it is impossible to hold a paper with boiling water in it when I asked the reception desk he explain that was Hotel policy.

Dear Percy S., Thank you for your feedback. I am sorry that your experience did not meet your expectations. Rest assured that we consider all our customers equally important. Allow me to express my sincerest apologies. See you soon, Patricia Blondel - Room division manager
Customer review rating 4.4/5

Anonymous Business - 27/09/2019 Confirmed reviews ALL

I usually feel very at home in the Novotel and well looked after but this time it was difficult. Due to the hotel being busy and having to change my travel plans I ended up with 3 seperate bookings. I dont mind changing rooms but to be told that I am not eligible for points or a complimentary glass of wine was a little insulting. If the booking is complicated it is precisely the time that the service team should step up and take care of a GOLD card customer to make me welcome and ease my stress.

Location at Porte d'Orleans excellence, the construction of the hotel is good, the room and view as well.

Customer review rating 4.4/5

Veikko J. L. Couples - 23/09/2019 Confirmed reviews ALL

You need new manager and chef to the restaurant. There was 7 persons in the restaurant at Sunday evening SEP 15th. One senior pair from Australia, two ladies from Argentina, one mid aged woman and us , senior aged pair from Finland. So, not very much customers! My wife asked the portion of salmon -mentioned in your menu - it was not available. I ordered caramelsited ribs, mentioned in menu. It was piece of fatty meat, cool and un understantable portion. Next morning there was kind of mess in the breakfast area as well. One part of the tables was reserved - to whom? I did not find the plate until asking. The first possession under table level was empty the second place include a couple of those. etc etc We have been really disappointed after over twenty years visited Acces hotels like Ibis and Mercury. Our aim to increase the level of standard of hotel living did not succeed. The only thing which was increased was the price.

Estupendo

Customer review rating 4.4/5

Anonymous Families - 21/09/2019 Confirmed reviews ALL

Amable

Buenos dia Gema G., Le agradezco mucho por su amable comentario :) Hasta pronto ! Patricia Blondel - Responsable Hébergement

Always feel welcome, and friendly service

Customer review rating 4.4/5

B. J. L. Business - 17/09/2019 Confirmed reviews ALL

The experience is always good staying at Novotel porte d'Orléans, I have stayed there 4 times and never any complaints. Rooms are clean, the staff is friendly and Breakfast is always of good quality.

Bonjour Monsieur B., Merci pour cotre commentaire à la suite de votre séjour chez nous. Nous sommes ravis que vous ayez apprécié l'ensemble de nos prestations. Au plaisir de vous acceuillir de nouveau, à trés bientôt. Patricia Blondel - Réponsable Hébergement

Very convenient location and good service

Customer review rating 4.4/5

W. Business - 16/09/2019 Confirmed reviews ALL

We have enjoyed our stay at the Novotel Porte d’Orléans. We have used this facility previously and we were satisfied with the staff. ‘The hotel is close to the Boulevard périphérique which gives you easy access to Orly Airport and other arrondissements close to the Blvd. Périphérique (just stay away from the rush hours). Hotel is quiet (good insulation) and you don’t get the trafic noise. This time we had a excellent room with a little living room where one can watch TV without disturbing his sleeping partner.

Good but not fantastic

Customer review rating 4.4/5

Anonymous Families - 13/09/2019 Confirmed reviews ALL

Poor air conditioning, a sweaty nights with family

Good place to stay

TripAdvisor rating 4.0/5

bukhari917 Family - 11/09/2019 TripAdvisor review

Fast internet, quite artistic touch in the room. Staff was helpful and courteous. We did not try breakfast as we had to check out early morning because of our flight but overall we were satisfied with the service

Dear Bukhari917, Thank you for your comments ! See you soon :-) Patricia - Room Division Manager
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