Novotel Paris 14 Porte d'Orléans 4 stars

Customer review rating (ALL Rating) 4.4/5 1,170 reviews

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Description

Hotel extras

  • Certified GREEN KEY

  • Close to metro line 4 and highways

  • 15 minutes from the center of Paris and gare Montparnasse

  • DODA restaurant on site

  • Spacious suites and executive rooms with view of the Eiffel Tower

Our accommodation(s)

Book this hotel
Room 1

Combine work and relaxation in the modern and comfortable Superior Room: air conditioning, free WIFI, tea and coffee set, flat-screen TV. Up to 2 adults and 1 child.

Max. number of persons
3
Area
From 26 / 279 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 26 / 279 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

The Superior Family Room combines space, comfort and modern touches: A/C, free WIFI, tea & coffee set, flat-screen TV, safe and bathroom with shower. Up to 2 adults and 2 children.

Max. number of persons
4
Area
From 26 / 279 sq ft

Bedding

Single sofa bed(s) x2

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Enjoy your stay with a VIP welcome in our 377 sq.ft. Executive Room: sofa, free WIFI & mini-bar, Nespresso machine, bathrobes & slippers, 2 flat-screen TVs, view of Paris. Up to 2 adults & 2 children.

  • Views:

    City View

Max. number of persons
4
Area
From 33 / 355 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

The Suite has a bedroom, a lounge with a view of Paris & a bathroom with shower & bathtub. Enjoy the free WIFI and mini-bar, Nespresso machine, bathrobes & slippers and 2 TVs. Up to 2 adults & 2 children.

  • Views:

    City View

Max. number of persons
4
Area
From 45 / 484 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Paris 14 Porte d'Orléans

15, 17, 21 boulevard Romain, Rolland
75014 PARIS
France

GPS:48.819773, 2.325805

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 150 rooms
  • 4 rooms for people with reduced mobility
  • 150 family rooms
  • 18 connecting rooms
  • 150 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Children''s TV Channels

Well-being

Fitness center

  • On site

Sports and leisure

Athletics stadium

  • Nearby

Bodybuilding equipment/Gym

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 80 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.234 ft
  • Parking pricing: 20.00 20 EUR Per day

  • Parking for a week

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

DODA

Do you prefer world cuisine or traditional French dishes? Our chef welcomes you to the fully renovated DODA restaurant, where you will discover great seasonal cuisine.

Cooking style
French
Chef name
Steve Masson
Capacity
70
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Cheque
  • Luncheon voucher
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Do you prefer world cuisine or traditional French dishes? Our chef welcomes you to the fully renovated DODA restaurant, where you will discover great seasonal cuisine.

Whether attending a business meeting or enjoying a drink among friends, we have created the perfect place to share a pleasant moment at the Novotel Paris 14 Porte d'Orléans. Why not take a few moments to unwind in our cozy, inviting and stylish space.

Four choices to suit your needs: the Early Bird light option, served at reception 4am-6am; the City Breakfast at the bar, with hot drinks, unlimited croissants, fruit and orange juice; a buffet in the restaurant; continental breakfast in your room

Find your balance and recharge your batteries in our fitness center, fully equipped with state-of-the-art equipment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,170 reviews

Customer review rating 3.0/5

Ka Y. C. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Stefan H. Families - Confirmed reviews ALL

Customer review rating 2.5/5

Yasser H. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Amy A. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Kristin L. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Inge V. Business - Confirmed reviews ALL

Very well located, very comfortable stay - superb breakfast

Customer review rating 3.0/5

Ka Y. C. Business - Confirmed reviews ALL

There was a cleaning lady , open my room door at 4pm, luckily I was there , and said would like to check my room is clean or not.

Customer review rating 3.5/5

Stefan H. Families - Confirmed reviews ALL

The location of the hotel is actually nice if you travel by car. The parking garage is very narrow, so challenging for larger cars. Most people of the staff were very helpful and nice, with only one exception on the check-in, being quite snobby. The work seems to fall a bit behind, we arrived past 1500, but our room was still not fully done, during the breakfast we had to constantly ask the staff to refill and ther positions were not manned when we arrived and someone had to be called. They were all nice and happy to help, but we always hat to take the initiative, which was not as we expected it. The room (we had a suite) was large, but it suffers a bit from use. The coffee machine was broken, various decorations were damaged or had partially separated parts, the shower was clean on the surface, but in between the tiles showed their age and the toilet was in a separate room (good!) but had the longest possible distance to the sink to wash your hands, which was really strange.

Customer review rating 2.5/5

Yasser H. Families - Confirmed reviews ALL

We have already booked this hotel in past and it was quite good. This time, when we arrived our rooms where not ready; after 30 mins waiting time, we were told they will not be ready and were provided other rooms. When we arrived at the room, there were left items on the ground and lots hairs everywhere in the bathroom. Not sure what has happened but evidently the processes need improving --- what has happened this time could be a brake to any future stays ... The hotel also requires some refresh --- carpets in the rooms are not so healthy ...

Customer review rating 3.0/5

Amy A. Families - Confirmed reviews ALL

Not clean as described

Customer review rating 4.5/5

Kristin L. Families - Confirmed reviews ALL

Enjoyable and comfortable.

Customer review rating 5.0/5

Kathryn W. Families - Confirmed reviews ALL

I'd omitted to bring proof of id and the staff helped us overcome this issue.

Dear Kathryn W., Thank you for your kind words regarding our staff's assistance during your stay. We pride ourselves on providing exceptional service and are pleased to hear that we could help you with your identification issue. Best regards, Novotel Paris 14 Porte d'Orleans

Customer review rating 0.5/5

Pravin P. Families - Confirmed reviews ALL

It was an experience I would quickly like to forget… nothing like a 4-star rated hotel..

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The hotel is in a great location, just a few minutes’ walk from the metro station, making it very convenient for exploring Paris. The staff were friendly, welcoming, and always happy to help. It was an excellent choice for our family trip, and we had a very comfortable stay. The only suggestion I have is to provide a small mini refrigerator in the room for keeping drinks and snacks cold. Although the air conditioning helped a little, it isn’t a replacement for a fridge. Overall, everything else was excellent. We really enjoyed our stay and would highly recommend this hotel to anyone visiting Paris, especially families.

Dear Nour Eldin Nsouli, Thank you so much for taking the time to share such a wonderful review! We are thrilled to hear that your family had a very comfortable stay and that you enjoyed our convenient location near the metro, as well as the warm hospitality from our team. Your kind recommendation means a lot to us. We also appreciate your valuable feedback regarding a mini-fridge in the room. While we do not currently have fridges in all rooms, please note for future stays that our front desk is always happy to store drinks, snacks, or medication in our main refrigerator upon request. We look forward to welcoming you and your family back on your next trip to Paris! Hélène Jacquet - Room Division Manager

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

all managed very nice

Customer review rating 4.0/5

Uwomano O. Families - Confirmed reviews ALL

The outside of the hotel needs to be maintained too many cobwebs. The AC was not cooling even when set to the highest. We spent 2 nights. Overall its good inside but the AC was not cooling even with the heatwave. Also no refrigerator in a superior room. Didn't pay so much attention to the room amenities because I though it would be the same at the UK. Please consider allowing refrigerator in superior rooms.

Dear Uwomano O., Thank you for sharing your feedback regarding your recent stay. We appreciate your positive remarks about the interior of our hotel. However, we regret to learn that the air conditioning did not meet your expectations, especially during the heatwave, and that the room amenities did not align with your previous experiences. We understand that a refrigerator is a valuable addition for many guests, and while our current policy does not include them in superior rooms, your suggestion will be considered for future improvements. We appreciate your insights and hope to welcome you back for an enhanced experience. Best regards, Mariana Kozmyn Novotel Paris 14 Porte d'Orleans

Customer review rating 4.0/5

Marc S. Families - Confirmed reviews ALL

Comfy rooms, well noise isolated, breakfast ok, but some options missing. Breakfast area a bit convoluted, specially in crowded hours

Dear Marc S., Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear you enjoyed the comfort of our rooms and the location. We appreciate your comments about the breakfast options and the layout during busy hours, as guest experience is important to us. Best regards, Sebastian Receptionist

Customer review rating 5.0/5

Lubna A. Families - Confirmed reviews ALL

Lovely trip and really enjoyed

Dear Lubna A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your trip and received excellent service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Giovanna, Team Reception Novotel Paris 14 Porte d'Orleans

Customer review rating 4.0/5

Christine D. B. Business - Confirmed reviews ALL

Nice hotel with friendly staff. Airco in the room was somewhat noisy but necessary in the current heat

Dear Christine D. B., Thank you for your kind words regarding your comfortable stay and our friendly staff. I appreciate your feedback about the air conditioning unit; we understand that it is essential, particularly in warm weather, and will take your comments into consideration. Best regards, Novotel Paris 14 Porte d'Orleans

Customer review rating 5.0/5

Anita S. Families - Confirmed reviews ALL

5 minute walk to the Metro, in a local residential area so nice to leave the tourist locations behind. Big Carefour and Boulangeries, Patisseries

Dear Anita S., Thank you for your kind words regarding your comfortable stay. We are pleased you appreciated our convenient location and the charm of the local area, including nearby amenities. Your feedback means a lot to us and we hope to welcome you back soon. Best regards, Novotel Paris 14 Porte d'Orleans

Customer review rating 2.5/5

Aman S. Families - Confirmed reviews ALL

Decent Hotel with cold and half knowledge staff. They did not know that I can burn Accor points at the time of check in and were creating hurdles and unnecessary hassle in letting me burn my Accor points which to my surprise was the sole case during my holiday in Amsterdam - Belgium - Brugge - Paris where everywhere they graciously accepted the points except here. The check in receptionist told me we can have unlimited cola and juice from the Suite minibar complimentary. He graciously gave us 2 colas when we asked him again. But the next day, his manager told us that we can have only once a day. Unnecessary harassment for a cola when I can afford a 400 euro night room (which they offered me on the Day 1) I stayed for 4 nights and on the 3rd day, when we were enjoying our family time, receptionist hassled us to get the room cleaned within 10 mins or not at all till next day. Don't know in which hotel the cleaning staff leaves at 12 noon. The washroom is impractical as there was no wash basin there and you have to cross the sitting area of Suite and go to Bed room to wash hands. The rooms are pretty otherwise. Kudos to restaurant staff for giving us plates and cutlery whenever we asked them and even warming up the ready to eat food we brought with us. Special mention to the Bar staff (1 with Pony tale and 1 from West Indies), very friendly. Made our evening worth remembering. Sorry for not remebering their names. They lock the doors at night and the receptionist at the time is cold as hell and gave us 'the look' when we asked him to open the door for us. The metro station is 10 mins walk which offers great connectivity and was a huge plus for us. They experience could have been better given I spent 3200 euros for 4 nights and 2 rooms. The staff needs training in being polite and customer centric. Had high expectations from Accor and Novotel brand.

Dear Sir, Thank you for your detailed feedback. While we are glad you enjoyed our rooms, metro location, and the excellent service at our bar and restaurant, we sincerely apologize that other aspects of your stay fell short of Novotel standards. We deeply regret the confusion regarding your Accor points and the rigid communication about the minibar and housekeeping hours. For a premium stay, flexibility and seamless service should be a given. Your experience has been shared to ensure our team is better trained and more customer-centric. On a positive note, we have passed along your compliments to our restaurant and bar staff (especially our colleagues with the ponytail and from the West Indies). They are thrilled to know they made your evenings memorable. We take your comments seriously and hope to welcome you back for a much smoother and warmer experience in the future. Warm regards, Helene Jacquet Room Division Manager

Customer review rating 5.0/5

Engrid S. Families - Confirmed reviews ALL

Novotel is well located near metro stations to get into the historical part of Paris.

Dear Engrid S., Thank you for your positive feedback regarding our hotel's location. We are pleased to hear that our proximity to metro stations has enhanced your visit to the historical parts of Paris. It is our aim to provide convenience to our guests. Best regards, Team Reception Novotel Paris 14 Porte d'Orleans

Customer review rating 2.0/5

Tobias E. Business - Confirmed reviews ALL

Not super clean rooms, breakfast area was dirty, some of the food at breakfast was old/not good anymore, loud (you can hear everything from rooms next to you), not all staff was friendly

Customer review rating 5.0/5

Sudipto G. Families - Confirmed reviews ALL

Comfortable rooms, close to metro and tram, several restaurants nearby and grocery store too

Other web-users rate our hotel

  • 877 reviews 8.5/10 Location
  • 1,257 reviews 7/10 Room
  • 986 reviews 8.2/10 Service
  • 20 reviews 7.2/10 WiFi
  • 703 reviews 7.8/10 Breakfast
  • 505 reviews 7.2/10 Cleanliness
  • 236 reviews 5.9/10 Food
  • 218 reviews 4.7/10 Amenities

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