Novotel Paris 14 Porte d'Orléans 4 stars

Customer review rating (ALL Rating) 4.5/5 1,150 reviews

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15, 17, 21 boulevard Romain, Rolland, 75014 PARIS, France

Description

Hotel extras

  • Certified GREEN KEY

  • Close to metro line 4 and highways

  • 15 minutes from the center of Paris and gare Montparnasse

  • DODA restaurant on site

  • Spacious suites and executive rooms with view of the Eiffel Tower

Our accommodation(s)

Hotel location

Novotel Paris 14 Porte d'Orléans

15, 17, 21 boulevard Romain, Rolland
75014 PARIS
France

GPS:48.819773, 2.325805

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DODA

Do you prefer world cuisine or traditional French dishes? Our chef welcomes you to the fully renovated DODA restaurant, where you will discover great seasonal cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,150 reviews

Customer review rating 2.0/5

Joyce Y. P. Business - Confirmed reviews ALL

No minibar in rooms No toiletries just soap No security box Shower linking all night. As 2 star hotel would be fine but NEVER 4 star

Customer review rating 4.5/5

Cindy M. Business - Confirmed reviews ALL

The staff were friendly and the breakfast was really good. Room was clean

Dear Mrs, M., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff friendly, enjoyed the breakfast, and appreciated the cleanliness of your room. It is our aim to provide a comfortable experience for all our guests. Best Regards, Giovanna, Team Réception Novotel Paris 14 Porte d'Orleans

Customer review rating 1.5/5

Oliver J. F. I. Families - Confirmed reviews ALL

I think from the start, the hotel did not have the right information for my reservation. They said that I did wrong and did not account for everyone in my family, which I verified and presented to them. Additionally, based on previous locations I've been to (within ACCOR), I had high hopes, but was surely disappointed. The room had a distinct smell (weird), and after we waited over an hour and a half for the room to be ready (arrived around 1:45 pm), the room had no slippers. There was also nothing in the fridge whatsoever, but for some reason, the guy at the desk wanted to swipe my card and place a hold for incidentals, which I found strange. I was shocked to say the least, even when checking out, at noon, there was a very long line of folks trying to check in, although it was still early afternoon. I would never go back to this particular location, but that was just my family and my experience.

Dear OLIVER J. F. I., Thank you for taking the time to share your experience. We are very sorry to hear that your stay did not live up to your expectations or your previous experiences within the Accor network. Please allow us to clarify some details regarding our amenities. In our hotel, slippers and fully stocked minibars are exclusive features of our Executive Rooms and Suites. For all other room categories, the fridge is kept empty for our guests' convenience, and we provide water fountains on every floor for fresh water throughout your stay. Regarding the check-in delay and the reservation misunderstanding, we sincerely apologize for the frustration this caused. We also want to reassure you that the card hold for incidentals is a standard security procedure at check-in, to cover any potential extras during the stay. We take your feedback regarding the room odor and front desk wait times very seriously and will work with our team to improve. We hope you will consider giving us another chance in the future to provide you with the seamless experience you expect from Accor. Best regards, Helene Jacquet Room Division Manager

Customer review rating 4.5/5

Jonathan M. Families - Confirmed reviews ALL

We have been to this hotel before and it is always clean and well located with good transport links We enjoy the view of the Eiffel Tower. Check in is always efficient

Dear Jonathan M., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you appreciated our cleanliness, location, and efficient check-in process. It is also delightful to know that you enjoyed the view of the Eiffel Tower. We look forward to welcoming you back soon. Best regards, Giovanna, Team Réception Novotel Paris 14 Porte d'Orleans

Customer review rating 4.5/5

Jose A. Couples - Confirmed reviews ALL

Perfect to visit Paris, have a parking and we metro lines goes to the main places in Paris

Other web-users rate our hotel

  • 812 reviews 8.6/10 Location
  • 1,146 reviews 7/10 Room
  • 915 reviews 8.4/10 Service
  • 22 reviews 5.8/10 WiFi
  • 679 reviews 7.7/10 Breakfast
  • 477 reviews 7.7/10 Cleanliness
  • 247 reviews 6/10 Food
  • 195 reviews 5/10 Amenities

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