Hôtel Mercure Paris Malakoff Parc des Expositions 4 stars

Customer review rating 3.8/5 1,218 reviews

ALLSAFE approved hotel

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Hôtel Mercure Paris Malakoff Parc des Expositions
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+ 13 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Come and enjoy our pleasant garden at the rear of the hotel

  • Our Privilege Rooms boast a private terrace

  • Private car park next to the hotel and free wifi throughout the property

  • Metro line 13 is located 766 yards (700 m) away, 2 bus lines opposite the hotel

Hotel location

Hôtel Mercure Paris Malakoff Parc des Expositions

122 Avenue Pierre Brossolette
92240 malakoff
france

Tel: +33146561152

Fax: (+33)1/46561857

Check-in from 14h00

Check out up to 12h00

  • AUGUSTIN DUMONT :  194 OU 388

  • CHATILLON MONTROUGE :  13

  • By plane

    AEROPORT PARIS ORLY At 12km / 7.46 miles

  • By plane

    CHARLES DE GAULLE At 38km / 23.61 miles

  • By car

    PORTE DE CHATILLON At 1km / 0.62 miles

  • By train

    GARE MONTPARNASSE At 5km / 3.11 miles

  • By train

    MONTPARNASSE At 5km / 3.11 miles

GPS :48.816804, 2.305978

Hotel services

LE FILAMENT Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Room service
    • Cold snacks
    • Hot meals
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 52 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • 52 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
Access to property
  • Hotel Parking Additional charge
    • On site

Our accommodation(s)

Our guest reviews for
Hôtel Mercure Paris Malakoff Parc des Expositions

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,218 reviews

TripAdvisor Rating 3.5/5

300 reviews

Good hotel... amazing staff!

Customer review rating 5.0/5

Sylvia H. Couples - 28/08/2021 Confirmed reviews ALL

Dear staff, and especially Nicolas :-) Thank you very much for your warm welcome and effort to make our stay in your hotel and our trips in Paris as pleasant as possible. We will definitely recommend this hotel to our friends in Holland. Best wishes to all! Péter & Sylvia HARDERWYK

Dear guest, We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas GODARD Directeur / General Manager

What else can be said. This is perfect.

Customer review rating 5.0/5

Stéphane Business - 28/08/2021 Confirmed reviews ALL

Nicolas and his team are fantastic hosts and go to the last detail to make your stay enjoyable. I have traveled to this hotel numerous times for business and their friendliness makes it feel like a second home, which is possibly the most important thing in a business hotel. Book a room there and trust me toi won’t regret it!

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Paris Malakoff hotel, and thank you for your loyalty to our property and to Accor hotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas GODARD Directeur / General Manager

Super welcoming as always.

Customer review rating 5.0/5

Stéphane Solo - 08/07/2021 Confirmed reviews ALL

A good chunk of an hotel experience is the staff. Being away from home for several days is something that can weight on you over time and being welcomed in a hotel with friendly staff who seem to genuinely care about your well-being and make every effort to make your stay enjoyable is definitely a highly valued Element in the choice of an hotel. Coming (back) to this mercure almost makes up for the difficulty of being away from home. :-)

Dear sir, We very much appreciate your comments regarding your stay at the hotel Mercure Paris Malakoff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas GODARD General Manager

Good hotel, great staff

Customer review rating 5.0/5

Stéphane M. Business - 04/06/2021 Confirmed reviews ALL

Hotel is nicely decorated and comfortable. What makes the difference are the little things that the staff have put in place to make the stay extra special. It is such a great pleasure to be greeted at the arrival and departure with large smiles and friendly conversations. A restaurant chain in the US had the tag line “when you’re here, you’re family”, well, this hotel could surely use this exact tag line.

Dear Sir, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Malakoff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But today, I would like to add something to my reply: when a loved one leaves their family, sadness sets in. We were really honored to count you among our loyal customers these past months. We would like to wish you all the success you deserve in your new job. Sincerely, Nicolas GODARD Directeur / General Manager

Great staff and charming hotel

Customer review rating 5.0/5

Anonymous Business - 01/05/2021 Confirmed reviews ALL

Always a pleasure to stay at Nicolas and his team’s hotel. Very welcoming and the quality of service is impeccable. Rooms are small but that’s enough for a relatively short term stay. Breakfast in the room is copiions and good.

Dear guest, We very much appreciate your comments regarding your stay at the hotel Mercure Paris Malakoff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for your loyalty, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas GODARD Directeur / General Manager

well located and really quiet place

Customer review rating 5.0/5

Emmanuel Business - 06/04/2021 Confirmed reviews ALL

good service, good breakfast in room, very well located to our meeting place, perfect

Cher client, Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel Mercure Paris Malakoff. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir à nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs. Nicolas GODARD Directeur / General Manager

Good hotel, great staff

Customer review rating 5.0/5

Stephane Business - 16/02/2021 Confirmed reviews ALL

Going to this hotel on a regular basis for business I particularly enjoy the friendly staff who welcomed me every time with smiles. Breakfast are copious and very fresh.

Dear guest, We very much appreciate your comments regarding your stay at the hotel Mercure Paris Malakoff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas GODARD Directeur / General Manager

bad noise insulation

Customer review rating 3.0/5

Jojo Friends - 31/08/2020 Confirmed reviews ALL

Hotel is OK, no major problem about it, but it's very noisy from door to door and people tend to make a lot of noise at night in those room at least the weekend.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our reception team is available 24/7, do not hesitate to contact any member during your stay in case you need any assitance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas GODARD General Manager

Cramped and in need of maintenance

Customer review rating 1.5/5

Louise B. Business - 09/03/2020 Confirmed reviews ALL

The room was extremely short on space and in need of maintenance. The concrete floor on the balcony is pitted and in need of repair. The light fittings next to the bed are broken and need repair. The bathroom sink is broken and needs the mechanism for the plug replaced. The bathroom is extremely cramped and in urgent need of deep cleaning and replacement of shower head and drain covers. Room service did not replenish drinking water during my entire stay, and the bath robe was removed and not replaced. Overall, the location was convenient but serious maintenance and housekeeping upgrades are required to return the hotel to a reasonable standard.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are currently renovating the bathrooms of our hotel, during the first six months of this year. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas GODARD Directeur / General Manager

Pleasant Stay

Customer review rating 3.5/5

Carl Business - 09/03/2020 Confirmed reviews ALL

Not the first time I have stayed here, it is functional and the location is good for my work.

Dear guest, We very much appreciate your comments regarding your stay at the hotel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Nicolas GODARD Directeur / General Manager

Comfortable stay

Customer review rating 4.0/5

Anonymous Business - 26/02/2020 Confirmed reviews ALL

Easy check-in and check-out. Pleasant welcome.

Dear guest, We very much appreciate your comments regarding your stay at the hotel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards,, Nicolas GODARD Directeur / General Manager

Average

Customer review rating 3.0/5

Anonymous Families - 25/02/2020 Confirmed reviews ALL

If you are looking for a hotel outside of Paris this is ok - a few minutes walk from the Metro. It’s a clean, comfy no frills hotel. We were there to sleep and nothing else so worked perfectly for us.

Dear guest Thank you for taking the time to tell us about your experience at the hotel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas GODARD General Manager

Good location for my office

Customer review rating 3.5/5

Faraz K. Business - 02/02/2020 Confirmed reviews ALL

The stay was comfortable along with the courteous hotel staff. It is better that if hotel can confirm the amneties that they provide with the room as there was no dental kit and shoe polish available in the room. When I asked about this on reception, I got only the shoe polish but no dental kit was available. Also, there was no moisturizer available in the bathroom as it is generally included. If this information is available in advance then the traveler can do the packing accordingly. Further, these things are generally included by default with a room stay in 4 star hotel. It was my second stay in this hotel and as usual the breakfast was below satisfaction. No fresh juices (only packed ones), no vegetarian options in hot meals and no omlettes.

Dear guest, We very much appreciate your comments regarding your stay at the hotel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry about the dental kit, the item is now back on stock and available for free at the front desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas GODARD Directeur / General Manager

Stay was not great

Customer review rating 0.5/5

David. Business - 30/11/2019 Confirmed reviews ALL

Staff were very polite and welcoming but hotel was not nice and room not great. No AC in room which was too hot. Room so small difficult to move. Bathroom too small and shower smelt.

Woke up up with alarms middle of the night

Customer review rating 1.0/5

David Business - 30/11/2019 Confirmed reviews ALL

It was bad. I was waken up in the middle of the night (1am) by the fire alarms for smoke caused by hotel staff overcooking. Bad situation that got all guests in panic mode. After that could not sleep well all night.

Could have been better

TripAdvisor rating 2.0/5

Camper17620999644 Business - 02/11/2018 TripAdvisor review

I arrived late in the evening and was put in a converted shed at the end of the garden. Flat roof with rain pounding down. Got wet going to it and to and form a very average breakfast. Location okay and I suppose by Paris standards not a total rip off.

Dear Customer We thank you for taking the time to write to us and are delighted that our location was at your convenience. indeed we are at the gates of Paris with public transport right in front of the hotel we have taken note of your remarks and rest assured that your comments will be shared with the entire team. cordially F Gonçalves GM

Not what was booked

TripAdvisor rating 2.0/5

darrenlong85 Business - 02/04/2018 TripAdvisor review

I booked and paid more for a privilege room with balcony. The room did not have a balcony but when i explained i was told no more rooms - why book online with poor data then. Stayed put, but then shower had no door so flooded entire bathroom. Ordered room service and food was poor.

Dear Mr Darren Long, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. We are really sorry that your experience did not meet your expectations. Because of a technical problem in our system, we had an overbooking in privilege rooms the day of your arrival. We tried to solve this problem and we provide you a standard room but furbished with all products of a privilege room: full minibar, coffee machine and the beauty products. Please accept our apoligezes if this solution didn't satisfy you. We hope that you will give us the opportunity to better serve you for your next say in Paris. Sincerely,

mecontent

TripAdvisor rating 1.0/5

yusufalev Business - 23/10/2016 TripAdvisor review

Votre réservation : DRZBBGGJ ======================== I am staying at Hôtel Mercure Paris Malakoff Parc des Expositions du samedi 15/10/2016 au jeudi 20/10/2016 I have arrived today evening to the hotel and been schoked to see my room 68. I may tell you IBIS Hotels’ rooms are much better. First and foremost was disappointed to nitice my gold card expired on 6/2016 and was renewed whereas you keep regularly to meail me about your company and activities. I am very surprised to see entrance of the hotel, reception and how name Mercure was given to this hotel? This is not an offense, this is a friendly statement. Deeply disappointed with room 68. Tried to reach service 2424 but not reachable, reception says not available on week-end. What sort of customers service not working on week-end? I have asked the receptionist (only person at sight) to transfert me to any Mercure, Novotel,Sofitel in city center his answer was : …. I am working in replacement of someone and have not idea how this may be done and if may be done. You have to speak to collaborator arriving on 23:00 hrs …………. SUGGEST THAT YOU TRY THE WC : WHEN SITTING MY KNEES AND HEAD ARE ON THE WALL !!!!!..... SO NARROW THE TOILET COVER IS NOT WELL FIXED NO HOOK OR SIMILAR TO HANG TO TOWEL .... GOOD NEW IDEAS !!!!! No ammunities in the bathroom even spare soap !! FOURTH night and bed sheets NOT changed!! Again and again very very disappointed and unsatisfied. Not worth for the price of Euro 130 !!!.... For me no more Mercure !!!....

Dear Sear, we are sorry to read your disappointement about your experience in our hotel. We apology for having not been able to reach your expectations.

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