Hôtel Mercure Paris Malakoff Parc des Expositions 4 stars

Name: Hôtel Mercure Paris Malakoff Parc des Expositions
Address: MALAKOFF, 92240, FRANCE
Telephone: (+33)1/46561152
Rating: 3.6

Customer review rating 3.6/5 1,066 reviews

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Hôtel Mercure Paris Malakoff Parc des Expositions

Hotel for travellers looking for local and authentic experiences

The entire team at the Mercure Paris Malakoff Parc Des Expositions hotel is delighted to welcome you. We are here to help throughout your stay. Ideally located for your business trips or family getaways.

Nicolas GODARD, Hotel Manager

A complete escape at the Gates of Paris... On Line 4 of the subway, our hotel has private car parking. Our garden provides a relaxing atmosphere, perfect for recharging yourself. Our hotel is renovated in a trendy style, along the theme of electricity. Let yourself be surprised by our dazzling rooms. Who would think they were so close to the Parc des Expos, Porte de Versailles? A unique place for your business and tourist trips.

Hotel extras

Private car park adjacent to the hotel
Come and enjoy our pleasant garden at the rear of the hotel
Our Privilege Rooms boast a private terrace
Web corner and free WIFI throughout the hotel
Metro line 13 is located 766 yards (700 m) away, 2 bus lines opposite the hotel

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- LATE CHECK-OUT UP TO 6PM (Paying)Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8am on your day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / IroningPaying

BreakfastPaying
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00-23:59
- Opening hours : Week-end 00:00-23:59

Self service business centre
Copy/print service availablePaying

Hotel location

Hôtel Mercure Paris Malakoff Parc des Expositions

122 Avenue Pierre Brossolette
92240
malakoff
france

Tel: +33146561152

Fax: (+33)1/46561857

Contact email :

Check-in from 12h00

Check out up to 12h00

AUGUSTIN DUMONT : 194 OU 388
CHATILLON MONTROUGE : 13

By plane
AEROPORT PARIS ORLY At 12km / 7.46 miles
By plane
CHARLES DE GAULLE At 38km / 23.61 miles
By car
PORTE DE CHATILLON At 1km / 0.62 miles
By train
GARE MONTPARNASSE At 5km / 3.11 miles
By train
MONTPARNASSE At 5km / 3.11 miles

GPS :48.816804, 2.305978

Our accommodation(s)

Classic Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 13 m² / 140 sq ft
Views: Garden View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Classic Room with 1 queen-size bed

Max. number of persons: 2
Area: From 15 m² / 161 sq ft
Views: Garden View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Classic Room - twin beds

Accessible room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft
Views: Garden View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Privilege Balcony Room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft
Views: Garden View *
Most of the accommodation: Terrace *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Family at the heart of our hotel: 2 for 1 rooms!

Max. number of persons: 4
Area: From 16 m² / 172 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Rooms

Our restaurants and bars

LE FILAMENT

Lunch

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Dinner

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bad noise insulation

Jojo Friends - 31/08/2020 Confirmed reviews ALL

Hotel is OK, no major problem about it, but it's very noisy from door to door and people tend to make a lot of noise at night in those room at least the weekend.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our reception team is available 24/7, do not hesitate to contact any member during your stay in case you need any assitance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas GODARD General Manager

Cramped and in need of maintenance

Louise B. Business - 09/03/2020 Confirmed reviews ALL

The room was extremely short on space and in need of maintenance. The concrete floor on the balcony is pitted and in need of repair. The light fittings next to the bed are broken and need repair. The bathroom sink is broken and needs the mechanism for the plug replaced. The bathroom is extremely cramped and in urgent need of deep cleaning and replacement of shower head and drain covers. Room service did not replenish drinking water during my entire stay, and the bath robe was removed and not replaced. Overall, the location was convenient but serious maintenance and housekeeping upgrades are required to return the hotel to a reasonable standard.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are currently renovating the bathrooms of our hotel, during the first six months of this year. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas GODARD Directeur / General Manager

Pleasant Stay

Carl Business - 09/03/2020 Confirmed reviews ALL

Not the first time I have stayed here, it is functional and the location is good for my work.

Dear guest, We very much appreciate your comments regarding your stay at the hotel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Nicolas GODARD Directeur / General Manager

Comfortable stay

Anonymous Business - 26/02/2020 Confirmed reviews ALL

Easy check-in and check-out. Pleasant welcome.

Average

Anonymous Families - 25/02/2020 Confirmed reviews ALL

If you are looking for a hotel outside of Paris this is ok - a few minutes walk from the Metro. It’s a clean, comfy no frills hotel. We were there to sleep and nothing else so worked perfectly for us.

Dear guest Thank you for taking the time to tell us about your experience at the hotel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas GODARD General Manager

Good location for my office

Faraz K. Business - 02/02/2020 Confirmed reviews ALL

The stay was comfortable along with the courteous hotel staff. It is better that if hotel can confirm the amneties that they provide with the room as there was no dental kit and shoe polish available in the room. When I asked about this on reception, I got only the shoe polish but no dental kit was available. Also, there was no moisturizer available in the bathroom as it is generally included. If this information is available in advance then the traveler can do the packing accordingly. Further, these things are generally included by default with a room stay in 4 star hotel. It was my second stay in this hotel and as usual the breakfast was below satisfaction. No fresh juices (only packed ones), no vegetarian options in hot meals and no omlettes.

Dear guest, We very much appreciate your comments regarding your stay at the hotel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry about the dental kit, the item is now back on stock and available for free at the front desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas GODARD Directeur / General Manager

Stay was not great

David. Business - 30/11/2019 Confirmed reviews ALL

Staff were very polite and welcoming but hotel was not nice and room not great. No AC in room which was too hot. Room so small difficult to move. Bathroom too small and shower smelt.

Woke up up with alarms middle of the night

David Business - 30/11/2019 Confirmed reviews ALL

It was bad. I was waken up in the middle of the night (1am) by the fire alarms for smoke caused by hotel staff overcooking. Bad situation that got all guests in panic mode. After that could not sleep well all night.

Poor service, loud, dirty, disgusting smell, way too expensive, not deserving 4 stars

E. D. Business - 23/11/2019 Confirmed reviews ALL

When we tried to check in our reservation information had been lost, and even though there were similar rooms available, the two men at the reception stared at the screen for at least 10 minutes instead of finding us a room and checking us in. The old elevator took quite some time in arriving and opened onto a very dirty corridor. The pictures I made are available if you are interested in mailing me at ed… I had already posted them on Google Maps, but they were deleted. Same goes for pictures of the dirty bathroom, with left over hair and mould. It smelled of canalisation too. I could listen to my neighbour's phone conversation and did not sleep very well. I have stayed at hostels and 1 Star Hotels that have not been this disgusting. I will never return and have spead the message to my colleauges at Safic Alcan.

Comfortable

Anonymous Business - 20/11/2019 Confirmed reviews ALL

Stay was fine but as usual I have not had my invoice.

Weekend near Paris

C. P. Families - 18/11/2019 Confirmed reviews ALL

Recently refurbished. Excellent location near 2 major metro lines. Rooms in good condition, well equipped despite some poor design in the bathroom.

this is not a four start hotel

B. Business - 04/11/2019 Confirmed reviews ALL

Receptionists were nice. Room was smelly and the corridors (hallways) smelled of urine. Bad sheets were clean, bad generally was all right.

It was good

Anonymous Business - 29/10/2019 Confirmed reviews ALL

My experience at Hôtel Mercure Paris Malakoff Parc des Expositions was good. The reception was very kind and polite. The breakfast was good, with breads, yogurt, fruits and coffee/juice. The room was cleaned and organized but the air conditioning was not working. Only in vent mode in 24ºC that is hot for me, where you can't open the windows to get fresh air.

Good despite elevator not working for 13 days

Anonymous Families - 26/07/2019 Confirmed reviews ALL

Good. Great staff. Room clean despite very small

Dear philippe C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Très Cordialement Océane Martins Réceptionniste

Anonymous Business - 21/06/2019 Confirmed reviews ALL

Very clean and quiet room. My only issue is that the breakfast area is not well structured (milk a significant distance away from the cereal for example) and could do with a rethink.

I got a 90 € breakfast bill, without any reason.!!!!!!

Anonymous Business - 20/05/2019 Confirmed reviews ALL

I got a 90 € breakfast bill. Breakfast was not included in the room rate. I discussed this when I arrived at the hotel reception. There's some misunderstanding here. I enjoyed no breakfast during my stay.

Dear KARI L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Très Cordialement Océane Martins Réceptionniste

The hotel is dirty and old.

Anonymous Couples - 15/05/2019 Confirmed reviews ALL

The room was too small. The hotel was not next to the Eiffel Tower as I requested. The charge of $30 per day for breakfast was added to my bill and we never ate breakfast. The taxis price was exorbitant.

Dear GEORGIA T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Très Cordialement Océane Martins Réceptionniste

Super

Dolis Couples - 26/04/2019 Confirmed reviews ALL

Very good experience, nice room, nice staff, good welcoming

Dear DOLIS B., We very much appreciate your comments regarding your stay at Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Rousseau Front office Manager

too old, too noisy, breakfast too poor !!

Syl Business - 12/04/2019 Confirmed reviews ALL

deserves the 4 stars

Dear SYLVIE O., Thank you for taking the time to tell us about your experience at Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte Rousseau Front office Manager

booking was not as described online

Serdar A. Couples - 09/04/2019 Confirmed reviews ALL

i have booked to check in at 12 midnight to 12 midnight

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