Hôtel Mercure Paris Malakoff Parc des Expositions 4 stars

Customer review rating 3.6/5 1,023 reviews

Hôtel Mercure Paris Malakoff Parc des Expositions
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Room 1

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Hotel extras

  • Private car park adjacent to the hotel

  • Come and enjoy our pleasant garden at the rear of the hotel

  • Our Privilege Rooms boast a private terrace

  • Web corner and free WIFI throughout the hotel

  • Metro line 13 is located 766 yards (700 m) away, 2 bus lines opposite the hotel

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Business services
  • Self service business centre
  • Copy/print service availablePaying

Hotel location

Hôtel Mercure Paris Malakoff Parc des Expositions

122 Avenue Pierre Brossolette
92240
malakoff
france

Tel: +33146561152

Fax: (+33)1/46561857

Check-in from 12h00

Check out up to 12h00

  • AUGUSTIN DUMONT :  194 OU 388

  • CHATILLON MONTROUGE :  13

  • By plane

    AEROPORT PARIS ORLY At 12km / 7.46 miles

  • By plane

    CHARLES DE GAULLE At 38km / 23.61 miles

  • By car

    PORTE DE CHATILLON At 1km / 0.62 miles

  • By train

    GARE MONTPARNASSE At 5km / 3.11 miles

  • By train

    MONTPARNASSE At 5km / 3.11 miles

GPS :48.816804, 2.305978

Our accommodations

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Classic Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Classic Room - twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Privilege Balcony Room

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Family at the heart of our hotel: 2 for 1 rooms!

  • Max. number of persons: 4
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
Rooms

Our restaurants and bars

LE FILAMENT

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hôtel Mercure Paris Malakoff Parc des Expositions

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5

1,023 reviews

tripadvisor

TripAdvisor Rating 3.0/5

295 reviews

Cramped and in need of maintenance

Customer review rating 3.6/5

Louise B. Business - 09/03/2020 Confirmed reviews ALL

The room was extremely short on space and in need of maintenance. The concrete floor on the balcony is pitted and in need of repair. The light fittings next to the bed are broken and need repair. The bathroom sink is broken and needs the mechanism for the plug replaced. The bathroom is extremely cramped and in urgent need of deep cleaning and replacement of shower head and drain covers. Room service did not replenish drinking water during my entire stay, and the bath robe was removed and not replaced. Overall, the location was convenient but serious maintenance and housekeeping upgrades are required to return the hotel to a reasonable standard.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are currently renovating the bathrooms of our hotel, during the first six months of this year. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas GODARD Directeur / General Manager

Pleasant Stay

Customer review rating 3.6/5

Carl Business - 09/03/2020 Confirmed reviews ALL

Not the first time I have stayed here, it is functional and the location is good for my work.

Dear guest, We very much appreciate your comments regarding your stay at the hotel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Nicolas GODARD Directeur / General Manager

Comfortable stay

Customer review rating 3.6/5

Anonymous Business - 26/02/2020 Confirmed reviews ALL

Easy check-in and check-out. Pleasant welcome.

Dear guest, We very much appreciate your comments regarding your stay at the hotel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards,, Nicolas GODARD Directeur / General Manager

Average

Customer review rating 3.6/5

Anonymous Families - 25/02/2020 Confirmed reviews ALL

If you are looking for a hotel outside of Paris this is ok - a few minutes walk from the Metro. It’s a clean, comfy no frills hotel. We were there to sleep and nothing else so worked perfectly for us.

Dear guest Thank you for taking the time to tell us about your experience at the hotel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas GODARD General Manager

Good location for my office

Customer review rating 3.6/5

Faraz K. Business - 02/02/2020 Confirmed reviews ALL

The stay was comfortable along with the courteous hotel staff. It is better that if hotel can confirm the amneties that they provide with the room as there was no dental kit and shoe polish available in the room. When I asked about this on reception, I got only the shoe polish but no dental kit was available. Also, there was no moisturizer available in the bathroom as it is generally included. If this information is available in advance then the traveler can do the packing accordingly. Further, these things are generally included by default with a room stay in 4 star hotel. It was my second stay in this hotel and as usual the breakfast was below satisfaction. No fresh juices (only packed ones), no vegetarian options in hot meals and no omlettes.

Dear guest, We very much appreciate your comments regarding your stay at the hotel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry about the dental kit, the item is now back on stock and available for free at the front desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas GODARD Directeur / General Manager

Stay was not great

Customer review rating 3.6/5

David. Business - 30/11/2019 Confirmed reviews ALL

Staff were very polite and welcoming but hotel was not nice and room not great. No AC in room which was too hot. Room so small difficult to move. Bathroom too small and shower smelt.

Woke up up with alarms middle of the night

Customer review rating 3.6/5

David Business - 30/11/2019 Confirmed reviews ALL

It was bad. I was waken up in the middle of the night (1am) by the fire alarms for smoke caused by hotel staff overcooking. Bad situation that got all guests in panic mode. After that could not sleep well all night.

Poor service, loud, dirty, disgusting smell, way too expensive, not deserving 4 stars

Customer review rating 3.6/5

E. D. Business - 23/11/2019 Confirmed reviews ALL

When we tried to check in our reservation information had been lost, and even though there were similar rooms available, the two men at the reception stared at the screen for at least 10 minutes instead of finding us a room and checking us in. The old elevator took quite some time in arriving and opened onto a very dirty corridor. The pictures I made are available if you are interested in mailing me at ed… I had already posted them on Google Maps, but they were deleted. Same goes for pictures of the dirty bathroom, with left over hair and mould. It smelled of canalisation too. I could listen to my neighbour's phone conversation and did not sleep very well. I have stayed at hostels and 1 Star Hotels that have not been this disgusting. I will never return and have spead the message to my colleauges at Safic Alcan.

Comfortable

Customer review rating 3.6/5

Anonymous Business - 20/11/2019 Confirmed reviews ALL

Stay was fine but as usual I have not had my invoice.

Weekend near Paris

Customer review rating 3.6/5

C. P. Families - 18/11/2019 Confirmed reviews ALL

Recently refurbished. Excellent location near 2 major metro lines. Rooms in good condition, well equipped despite some poor design in the bathroom.

this is not a four start hotel

Customer review rating 3.6/5

B. Business - 04/11/2019 Confirmed reviews ALL

Receptionists were nice. Room was smelly and the corridors (hallways) smelled of urine. Bad sheets were clean, bad generally was all right.

It was good

Customer review rating 3.6/5

Anonymous Business - 29/10/2019 Confirmed reviews ALL

My experience at Hôtel Mercure Paris Malakoff Parc des Expositions was good. The reception was very kind and polite. The breakfast was good, with breads, yogurt, fruits and coffee/juice. The room was cleaned and organized but the air conditioning was not working. Only in vent mode in 24ºC that is hot for me, where you can't open the windows to get fresh air.

Good despite elevator not working for 13 days

Customer review rating 3.6/5

Anonymous Families - 26/07/2019 Confirmed reviews ALL

Good. Great staff. Room clean despite very small

Dear philippe C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Très Cordialement Océane Martins Réceptionniste

Mr

Customer review rating 3.6/5

Anonymous Business - 21/06/2019 Confirmed reviews ALL

Very clean and quiet room. My only issue is that the breakfast area is not well structured (milk a significant distance away from the cereal for example) and could do with a rethink.

I got a 90 € breakfast bill, without any reason.!!!!!!

Customer review rating 3.6/5

Anonymous Business - 20/05/2019 Confirmed reviews ALL

I got a 90 € breakfast bill. Breakfast was not included in the room rate. I discussed this when I arrived at the hotel reception. There's some misunderstanding here. I enjoyed no breakfast during my stay.

Dear KARI L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Très Cordialement Océane Martins Réceptionniste

The hotel is dirty and old.

Customer review rating 3.6/5

Anonymous Couples - 15/05/2019 Confirmed reviews ALL

The room was too small. The hotel was not next to the Eiffel Tower as I requested. The charge of $30 per day for breakfast was added to my bill and we never ate breakfast. The taxis price was exorbitant.

Dear GEORGIA T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Très Cordialement Océane Martins Réceptionniste

Super

Customer review rating 3.6/5

Dolis Couples - 26/04/2019 Confirmed reviews ALL

Very good experience, nice room, nice staff, good welcoming

Dear DOLIS B., We very much appreciate your comments regarding your stay at Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Rousseau Front office Manager

too old, too noisy, breakfast too poor !!

Customer review rating 3.6/5

Syl Business - 12/04/2019 Confirmed reviews ALL

deserves the 4 stars

Dear SYLVIE O., Thank you for taking the time to tell us about your experience at Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte Rousseau Front office Manager

booking was not as described online

Customer review rating 3.6/5

Serdar A. Couples - 09/04/2019 Confirmed reviews ALL

i have booked to check in at 12 midnight to 12 midnight

Expensive stay at an outdated room and too modest breakfast

Customer review rating 3.6/5

Pasi P. Business - 08/04/2019 Confirmed reviews ALL

In my room 55: the window opening system was not working well - that was well-known by the reception, but not fixed. The room was too warm and really needed to be air conditioned some way. My room included two safety boxes. Neither of them was working. The main air conditioning channel was really dirty and dusty. The breakfast was the worst I have ever experienced in Mercures. It was too modest and limited. I ate early but already some of the food was gone (e.g. eggs). The hotel really needs to be updated! The reason for my stay was its perfect location next to my work meeting place.

Dear PASI VEIKKO P., Thank you for taking the time to tell us about your experience at Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte Rousseau Front office Manager
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