Mercure Paris Alésia 4 stars

Customer review rating (ALL Rating) 4.3/5 874 reviews

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Description

Hotel extras

  • Mercure IDF Guest Experience winner, Mercure FR Best Breakfast runner-up

  • Free WIFI and Chromecast throughout the hotel.

  • Green Key certified hotel

  • Near public transport (metro line 4, Porte d'Orléans, bus 38 and 92, tram).

  • Renovated hotel with modern and cozy decor.

Our accommodation(s)

Hotel location

Mercure Paris Alésia

185 Boulevard Brune
75014 Paris
France

GPS:48.823818, 2.324083

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE BAR

Located in the lobby of the Mercure Paris Alésia hotel, Le 14 Lounge Bar Paris Alesia welcomes you in a friendly and relaxed atmosphere. Relax in our conservatory and enjoy the moment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  874 reviews

Customer review rating 4.5/5

Christine D. B. Business - Confirmed reviews ALL

Welcomed by the friendly night guard, I had a comfortable stay at the Mercure Alesia

Thank you very much for your kind review following your stay at Hôtel Mercure Paris Alésia. We are delighted to read that you felt warmly welcomed by our friendly night guard and that you enjoyed a comfortable stay with us. Your satisfaction is our greatest reward, and your compliments will be happily shared with our team. We look forward to welcoming you again very soon for another pleasant experience. Warm regards, Hotel Mercure Paris Alesia

Customer review rating 4.0/5

Anis P. Couples - Confirmed reviews ALL

Our stay was good especially with the assistance of Samia and Florence. Gentleman (Sorry I forgot his name) at evening reception was helpful to change the rooms so the correct beds were provided. Tina in the morning reception was also helpful till a certain extent…we had one room which the passengers could make it as the flight was cancelled. We tried cancelling the room with Tina but were unsuccessful. Not totally her fault but just feel she could have assisted in moving the booking to the following day which was another option I provided. She declined to this suggestion. Other than that, the hotel is okay, not brilliant but passable.

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your stay with us 😊 We are delighted to read that you had a good stay overall and that Samia, Florence, and our evening receptionist were able to assist you effectively, especially with the room change to ensure the correct bedding ✨ Your kind words will be gladly shared with them, as well as with Tina, whom we thank for her efforts at the morning reception 🙏 We sincerely regret the inconvenience you experienced regarding the room that could not be used due to the flight cancellation ✈️. While certain booking conditions can limit our flexibility, we fully understand your frustration and truly appreciate your suggestion. Your comments have been carefully noted and will help us improve our service in similar situations in the future. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you again and providing you with an even better experience. Kind regards, Hotel Mercure Paris Alesia

Customer review rating 0.5/5

A U. Solo - Confirmed reviews ALL

No bath plug, useless staff

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. Please accept our apologies regarding the missing bath plug and the service you received. Your comments have been shared with our team so we can improve. We truly hope to have the opportunity to welcome you again and offer you a much better experience 🌟 Kind regards, The Hotel Team Mercure Paris Alesia

Customer review rating 3.5/5

Ahmed W. Business - Confirmed reviews ALL

It is well located , but poor wifi quality, too expensive

Thank you for your feedback. We are glad to hear that you appreciated our location and the friendliness of our reception team. We take note of your comments regarding the Wi-Fi and pricing to continue improving our services. Kind regards, Hôtel Mercure Paris Alésia

Customer review rating 2.0/5

Wing Y. V. K. Couples - Confirmed reviews ALL

The rooms were comforatble and locataion was good. But the service staff was not very friendly. And their response to our request, they did not take it seriously.

Thank you for sharing your feedback. We’re glad to hear that you found the rooms comfortable and enjoyed our convenient location 🌟. We sincerely apologize if the service did not meet your expectations and that your request was not handled appropriately 😔. Your comments are very important to us and will help us improve our service ✨. We hope to have the opportunity to welcome you back for a better experience. Hotel Mercure Paris Alesia

Other web-users rate our hotel

  • 473 reviews 9.2/10 Location
  • 772 reviews 5.9/10 Room
  • 844 reviews 8.8/10 Service
  • 14 reviews 7.1/10 WiFi
  • 498 reviews 9/10 Breakfast
  • 284 reviews 5.9/10 Cleanliness
  • 113 reviews 5.1/10 Amenities

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