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Mercure Paris Alesia hotel 4 stars

Customer review rating 4.3/5 2,317 reviews

ALLSAFE approved hotel

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Mercure Paris Alésia
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+ 9 Services

Hotel extras

  • Labeled ALLSAFE

  • Free Wifi access throughout the hotel.

  • Renovated hotel, with contemporary and cozy décor.

  • Close to public transport links (bus, metro, tram).

  • Quick access to Porte de Versailles exhibition center and Saint-Germain-des-Prés quarter.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • PARIS ORLY Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Copy/print service available Paying

Hotel location

Mercure Paris Alesia hotel

185 Boulevard Brune
75014 paris
france

Tel: +33145396850

Fax: (+33)1/45436564

Check-in from 12h00

Check out up to 12h00

  • METRO :  4 PORTE D ORLEANS

  • By plane

    PARIS ORLY At 14km / 8.7 miles - Shuttle paying

  • By train

    MONTPARNASSE At 3km / 1.86 miles

GPS :48.823818, 2.324083

Our accommodation(s)

The Mercure Paris Alésia hotel offers 91 comfortable and fully equipped rooms with A/C, free WIFI, hairdryer, minibar, safe, satellite TV, LCD screen and a Nespresso machine

Our restaurants and bars

LE BAR

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 20

  • Maximum capacity: 14 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Mercure Paris Alesia hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,317 reviews

tripadvisor

TripAdvisor Rating 4.0/5

435 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

close to metro, comfortable bed, friendly staff, nice breakfast

Customer review rating 4.5/5

Anonymous Business - 05/07/2021 Confirmed reviews ALL

I was there for one night. Everything went smoothly, and the staff members were helpful and friendly.

Dear Guest, Thank you for taking the time to share your experience following your stay. I am very happy to see that you enjoyed your visit in our hotel. I am very glad to share your feedback with our staff who work every day to provide the best service. Have a nice day, Best Regards, Corentin - Front House Manager

Very nice stay

Customer review rating 4.5/5

Marie Business - 12/03/2021 Confirmed reviews ALL

The team of the hotel made me feel very relaxed and welcome. To summarize, the standard of a big chain with the staff of a "bijou" hotel.

Dear Marie, Thank you so much for your amazing feedback! It is always a pleasure to read such a good review. We will share it with our team in order to continue in this way! We wish you a good day, Best Regards, Mercure Alésia Hotel.

Great experience

Customer review rating 5.0/5

Anonymous Business - 05/03/2021 Confirmed reviews ALL

I went to the Mercure Alesia for a work day and a night. Everything was very well organized. The rooms are nice and spacious (with Nuxe products which is always a plus). Despite the restaurant being closed due to COVID-19, we could order room service and treated ourselves to pizzas. The staff was delightful and very professional. A big thanks to Salomé, Ammar and Corentin who made sure everything was perfect.

Dear guest, Thank you very much for your incredible feedbacks. We are really happy that you enjoyed and loved your stay with us. As you said, we use Nuxe products in order to provide the best quality to our customers. Indeed, the Codiv19 incites us to adapt our food and drink offer. This pushed us to look for an alternative to the meals served in our restaurant while keeping a very good quality and it is with pleasure that you loved it. We also share your feedback to Salome, Ammar who will be delighted to see their work recognized by our clients! We hope you will have the opportunity to come back to us! We wish you a very good day, Best Regards, Corentin - Gouvernant Général

room smelt of cigarettes

Customer review rating 3.5/5

Anonymous Business - 11/03/2020 Confirmed reviews ALL

The room smelt of cigarette smoke. There was limited space on the table, this could be improved if the TV was wall mounted.

Nice place well located for the tube

Customer review rating 4.0/5

Lance Business - 28/02/2020 Confirmed reviews ALL

Nice place and pleasant staff.

Dear Lance C., We very much appreciate your mark regarding your stay at the Hôtel Mercure Paris Alésia. It is always a pleasure to receive positive feedback. The whole staff has a daily mission to make the whole stay enjoyable. Your good mark is the result of an accomplished misison. We are very proud of your 80/100 rating but above all for meeting all your expectations. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia

Good location

Customer review rating 4.0/5

Safi Business - 28/02/2020 Confirmed reviews ALL

The staff was nice, room clean, breakfast nice.

Dear Tibor Leo S., We very much appreciate your mark regarding your stay at the Hôtel Mercure Paris Alésia. It is always a pleasure to receive positive feedback. The whole staff has a daily mission to make the whole stay enjoyable. Your good mark is the result of an accomplished misison. We are very proud of your 80/100 rating but above all for meeting all your expectations. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia

Expect to wait if you arrive late.

Customer review rating 3.5/5

Anon Business - 13/02/2020 Confirmed reviews ALL

Had to wait about 10 minutes to be checked in, not really Express checkin. I was only person at reception.

Dear NATHAN F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Alésia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are really sorry to have been long on arrival. There are normally 2 people at reception but when you arrived a reception desk did not come because his daughter was sick. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia

Lost power the first night

Customer review rating 1.5/5

Anonymous Business - 07/02/2020 Confirmed reviews ALL

This is my second stay but I likely will not stay again. The first night there was no power and the rest of the stay the WiFi was very spotty.

Small rooms but good location

TripAdvisor rating 5.0/5

Sam A Business - 12/01/2020 TripAdvisor review

The hotel rooms are a bit on the small side. The television in the room did not have BBC television stations. The location is great for variety of affordable restaurants and good transport links to Paris south, Gare du Nord and CDG airport..

Dear Sam A, Thank you for your very kind review and for choosing the Mercure Paris Alésia for your last visit in the City of lights. We are delighted to read that you loved every single detail of our property. It is also a pleasure to know that you appreciated your room as well as the gracious service delivered by the reception team always starving to provide you with the best service. We hope to welcome you back very soon in our Parisian "Maison". Sincerely,

Lovely

Customer review rating 5.0/5

Kais Families - 10/01/2020 Confirmed reviews ALL

I liked everything Breakfast room people !

Dear B., Thank you for your very kind review and for choosing the Mercure Paris Alésia for your last visit in the City of lights. We are delighted to read that you loved every single detail of our property. It is also a pleasure to know that you appreciated your room as well as the gracious service delivered by the reception team always starving to provide you with the best service. We hope to welcome you back very soon in our Parisian "Maison". Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia

Would rather avoid

Customer review rating 2.0/5

Jpm Families - 03/01/2020 Confirmed reviews ALL

Booked the Privilege room for 5 nights/6 days Positives: 1) The attending Staff is good/very good. 2) The cold options for breakfast are OK (not so good if you are a Vegetarian (don't even think Vegan) Negatives 1) Booked the Privilege room that is smaller than the average room at Novotel or MGallery (all belong to Accor: the same parent group). 2) I had place written to the hotel 2x times, well in advance; requesting at least one hot vegetarian breakfast option (for e.g. beans); it wasn't fulfilled and moreover, they didn't even bother responding/stating sorry, we can't or sorry, we couldn't. 3) The toilet/bathroom is too small esp the paper rail would always nudge you when you are on the throne

Dear JAI M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Alésia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Indeed our breakfast has been designed to please a large number of people. Vegetarians and vegans are diets that are poorly represented and very difficult to satisfy. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia

Just normal, nothing special

Customer review rating 2.0/5

Jennifer Couples - 21/12/2019 Confirmed reviews ALL

When we check in, a front desk staff is not so polite (just only one staff, others is very friendly). We hang up a "do not disturb" card on a door once we came into a room, but a housekeeper still came into our room every day. A location of the hotel is very convenience and close to a public transportation. The room is very quiet. Amenities are only a soap, multi-purpose shower gel and two plastic cups.

Dear SUK HAN L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Alésia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia
Customer review rating 2.5/5

Kelly R. Couples - 18/12/2019 Confirmed reviews ALL

Only one receptionist who worked in the hotel could speak / understand english which was hard. Our room was not cleaned properly and me and my partner are covered in bed bug bites from staying in the hotel.

Dear KELLY R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Alésia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The person on reception was not a team member, it was a person on a daily contract. we treated the room with preventive treatment because no trace of the presence of bedbugs was found by the specialized company. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia
Customer review rating 3.5/5

Ian Business - 21/11/2019 Confirmed reviews ALL

pleasent

Great choice

TripAdvisor rating 4.0/5

laverack2019 Business - 03/11/2019 TripAdvisor review

The location for the hotel was perfect: very close to metro and tram for accessing the city. The room was comfortable, quiet and very clean. I was travelling alone for part of my stay so the location again was ideal. I would definitely stay there again.

Dear Laverack2019, Thank you for this glowing review and for choosing the Mercure Paris Alésia for your recent stay in Paris. We are delighted to read that you fully enjoyed your experience in our establishment. Thank you also for your compliments from our rooms. We are looking forward to welcoming back very soon.

Good manager + very unfriendly reception

TripAdvisor rating 3.0/5

Guy G Family - 27/08/2019 TripAdvisor review

We had a problem with the rooms and the receptionist wouldn't help us and even lied to us. But! The manager was really helpfull, understood and helped us! The rooms are good, breakfast is ok, the hotel hasn't got a parking as in the description is mentioned, but there's a private parking at the corner not from Mercure. It's good, but you have to go with your luggage on the street and it's a little walk. The places by accor app doesn't know the hotel and they don't know anything about the club Accor loyalty program.

Dear Guy G, We thank you for your comment after your stay at the Hotel Mercure Paris Alésia. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. The manager will be very happy to see your comment which puts it particularly in value. it's very strange that our hotel is not on the Accor app. We know the Accor loyalty program by heart and we apply it scrupulously. In the hope of welcoming you again, please believe, Mr. Guy G, in expressing our best feelings.

1 night stay during the week

TripAdvisor rating 4.0/5

Relax64085452627 Family - 07/01/2019 TripAdvisor review

Very nice place to stay for 1 night : easy access and travel by car (close to Peripherique), by metro (line 4) and tramway. The room was confortable, and the only detail to be corrected is the absence of hangers for the towels in the bathroom.

Dear Relax64085452627, We appreciate your comments on your stay at the Hotel Mercure Paris Alésia. It is always a pleasure to receive positive comments. I will share your comments with our team. I am sure these comments will serve as an encouragement to all our staff as we strive to continually improve the quality of our services. the bathroom is in the priorities of improvement for the year 2019. Thank you again for sharing your experience and hope that your next visit will be as enjoyable as the previous one. Regards,

Platinum Elite Accor Benefit

TripAdvisor rating 1.0/5

Happiness19068198377 Family - 05/01/2019 TripAdvisor review

I my family and friends booked many room in this period. In my room had not been upgraded because of fully booking. But I just know you change standard policy for Welcome drink for Platinum Elite Accor member I got only one welcome voucher although there are 2 persons in this room. I have stayed in accor hotel for many years but this is the first time that I got 1 voucher. You staff told me this is accor policy.

Dear Happiness19068198377, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Alésia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.On your next stay even with your platinum status you will once again a single drink per reservation in "welcome drink" because it is the procedure. Some hotels offer two drinks but it is out of ACCOR procedure. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Short stay in a comfortable hotel

TripAdvisor rating 4.0/5

Melazzo Business - 08/10/2018 TripAdvisor review

The Mercurio Alesia is a well organised hotel with a range of services of good quality. Nice room, not noisy, a friendly welcome and a quick check out procedure. Perfect for a short stay in the middle of the week.

Functional hotel at a convenient access

TripAdvisor rating 3.0/5

seyedkgee Couples - 25/08/2018 TripAdvisor review

My wife and I spent three days driving on to south of France. It was a convenient route to this south Paris hotel although in August Paris is not a busy city. The staff were helpful and polite. The room we had was compact but had all necessary comforts. The air conditioning worked well especially in the unusually hot August 2018. Parking for our car was an additional cost paid to an independent garage nearby. The rear windows of the room opened to a neighbouring large open court which was much appreciated. I would appreciate a little more care to daily cleaning details though.

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