Mercure Paris Alésia 4 stars
Customer review rating (ALL Rating) 4.7/5 519 reviews
ALLSAFE approved hotel
Free Wifi access throughout the hotel.
Renovated hotel, with contemporary and cozy décor.
Close to public transport links (bus, metro, tram).
Quick access to Porte de Versailles exhibitioncenter and Saint-Germain-des-Prés quarter.
185 Boulevard Brune
METRO: 4 PORTE D ORLEANS
PARIS ORLY At 14km / 8.7 miles - Shuttle paying
MONTPARNASSE At 3km / 1.86 miles
Check-in from - Check out up to
The Mercure Paris Alésia hotel offers 91 comfortable and fully equipped rooms with A/C, free WIFI, hairdryer, minibar, safe, satellite TV, LCD screen and a Nespresso machine
100% genuine reviews from our guestsFind out more
Customer review rating 5.0/5
Anonymous Couples - Confirmed reviews ALL
Lovely staff, room was clean and great location!
Disappointing stay for a four-star hotel
Customer review rating 2.0/5
T Couples - Confirmed reviews ALL
Pros: Hotel is very well located next to the metro, key bus routes, and several nice bakeries (like La Truffle Noire). Bed is comfy. Cons: Wi-Fi was very slow in the room - at around 9pm, it was 0.48Mbps download and 0.65Mpbs upload. Could not do work and had to hotspot from my phone. TV was also wonky with the remote working intermittently. Almost all the channels are in French except for the BBC. Service was poor. The team was unable to communicate in English (which is surprising for an international hotel). When we asked for in-room slippers, the team sent toilet rolls. But the guy was apologetic and gave free cans of coke when he realised the mistake. Housekeeping does not seem to work at night - front desk told me to come down to take the amenities myself (which is again surprising for a four-star hotel). During our check-in, the service staff kept attending to other people, even though we were Accor priority. On the whole, stay here if you want to be near transportation and good bakery, and if you can speak French and just need a clean bed, and nothing else.
Dear T, First of all, I would like to thank you for sharing your experience. I am sorry to hear that your stay was not up to your expectations. Please know that I am taking note of your feedback regarding our wifi and TV to find out where the problem in your room is coming from. I have just contacted our service provider to resolve this incident. I am however surprised by your feedback regarding our staff. Indeed, we receive a lot of comments and compliments from both national and foreign customers. However, I will pass the message on to our night team who must respond to your needs without you having to travel. I apologize again and wish you a very good day, Corentin - Front House Manager.
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
No shampoo, no conditioner, no body lotion in the room… no restaurant or proper bar either. Nonodea how the 4 star ranking came from
Dear Guest, First of all, I would like to thank you for taking the time to share your experience with us. I am sorry to read that your stay was not up to your expectations. We do not automatically put Body Lotion, Conditioner in the classic rooms. These are available only in the superior and privilege rooms. However, we are dedicated to pleasing our guests and would have been delighted to provide these products upon request. We are pleased to be able to respond to specific requests and satisfy our customers on a daily basis. They thank us for this and their feedback has enabled us to become the first Mercure Ile de France. Have a nic;e day, Corentin - Front House Manager.
Clean hotel, safe and good location
Customer review rating 4.5/5
Anonymous Families - Confirmed reviews ALL
The hotel is well connected to the city center. We love the location as it made us experience Paris as locals rather than staying at a more touristy area. The room was clean and spacious. The people at the reception were friendly and nice. Our only suggestion would be to inform guests about reception hours and how to enter the hotel when the reception is closed. We look forward to our next stay!
Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Alésia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a great day! Corentin - Front House Manager
Well located. Lovely and highly professional reception desk staff. Peaceful and quiet bedroom. Comfortable bed. Shower temperature was perfect!
Customer review rating 5.0/5
Naomi I. B. Solo - Confirmed reviews ALL
It was nice staying at Hotel Mercure. There is a conveniently located Chinese take out next door. Lovely stay altogether.
Dear NAOMI B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Alésia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Corentin - Front House Manager
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