Mercure Paris Alésia 4 stars

Customer review rating (ALL Rating) 4.3/5 886 reviews

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Description

Hotel extras

  • Mercure IDF Guest Experience winner, Mercure FR Best Breakfast runner-up

  • Free WIFI and Chromecast throughout the hotel.

  • Green Key certified hotel

  • Near public transport (metro line 4, Porte d'Orléans, bus 38 and 92, tram).

  • Renovated hotel with modern and cozy decor.

Our accommodation(s)

Hotel location

Mercure Paris Alésia

185 Boulevard Brune
75014 Paris
France

GPS:48.823818, 2.324083

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE BAR

Located in the lobby of the Mercure Paris Alésia hotel, Le 14 Lounge Bar Paris Alesia welcomes you in a friendly and relaxed atmosphere. Relax in our conservatory and enjoy the moment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  886 reviews

Customer review rating 5.0/5

Yue F. Solo - Confirmed reviews ALL

Excellent stay experience with a great location and a friendly front desk.

Dear Yue, Thank you very much for your wonderful feedback. We are delighted to hear that you had an excellent stay with us and that you enjoyed our great location as well as the friendliness of our front desk team. Your kind words truly mean a lot to us and will be shared with the entire staff. We look forward to welcoming you back for another pleasant stay in the near future. Kind regards, Hotel Mercure Paris Alesia

Customer review rating 4.0/5

Anne M. N. H. Business - Confirmed reviews ALL

I stayed one night only, for a business trip. The room was clean and comfortable, albeit a bit small. The tv was placed on the desk so there was little room to work. I would also have e wanted more shelf space in the bathroom. But good bed, and the room was very quiet.

Dear Anne M., Thank you for taking the time to share your feedback. We are pleased to read that you found your room comfortable and quiet. A restful night is very important to us, especially during business trips. We also appreciate your constructive comments. Your remarks are valuable and help us improve the comfort and functionality of our rooms. We hope to have the pleasure of welcoming you again on your next visit. Kind regards, Hotel Mercure Paris Alesia

Customer review rating 4.5/5

Pascal B. Business - Confirmed reviews ALL

Desk perfect, excellent breakfasts.

Thank you so much for your lovely feedback 🌟 We’re delighted to hear that everything at the front desk was perfect and that you enjoyed our excellent breakfasts ! Your kind words truly mean a lot to our team and encourage us to keep delivering the best possible experience. We look forward to welcoming you again very soon! Hotel Mercure Paris Alesia

Customer review rating 4.5/5

Christine D. B. Business - Confirmed reviews ALL

Welcomed by the friendly night guard, I had a comfortable stay at the Mercure Alesia

Thank you very much for your kind review following your stay at Hôtel Mercure Paris Alésia. We are delighted to read that you felt warmly welcomed by our friendly night guard and that you enjoyed a comfortable stay with us. Your satisfaction is our greatest reward, and your compliments will be happily shared with our team. We look forward to welcoming you again very soon for another pleasant experience. Warm regards, Hotel Mercure Paris Alesia

Customer review rating 4.0/5

Anis P. Couples - Confirmed reviews ALL

Our stay was good especially with the assistance of Samia and Florence. Gentleman (Sorry I forgot his name) at evening reception was helpful to change the rooms so the correct beds were provided. Tina in the morning reception was also helpful till a certain extent…we had one room which the passengers could make it as the flight was cancelled. We tried cancelling the room with Tina but were unsuccessful. Not totally her fault but just feel she could have assisted in moving the booking to the following day which was another option I provided. She declined to this suggestion. Other than that, the hotel is okay, not brilliant but passable.

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your stay with us 😊 We are delighted to read that you had a good stay overall and that Samia, Florence, and our evening receptionist were able to assist you effectively, especially with the room change to ensure the correct bedding ✨ Your kind words will be gladly shared with them, as well as with Tina, whom we thank for her efforts at the morning reception 🙏 We sincerely regret the inconvenience you experienced regarding the room that could not be used due to the flight cancellation ✈️. While certain booking conditions can limit our flexibility, we fully understand your frustration and truly appreciate your suggestion. Your comments have been carefully noted and will help us improve our service in similar situations in the future. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you again and providing you with an even better experience. Kind regards, Hotel Mercure Paris Alesia

Other web-users rate our hotel

  • 466 reviews 9.2/10 Location
  • 777 reviews 6.2/10 Room
  • 857 reviews 8.9/10 Service
  • 13 reviews 7.4/10 WiFi
  • 501 reviews 9/10 Breakfast
  • 286 reviews 6.2/10 Cleanliness
  • 112 reviews 5.1/10 Amenities

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