Novotel Suites Paris Expo Porte de Versailles 4 stars

Customer review rating (ALL Rating) 4.6/5 1,227 reviews

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Description

Hotel extras

  • Spacious suites, 323 sq.ft.

  • Close to Paris Expo Porte de Versailles and the Eiffel Tower

  • Metro 13 and tram T3a in front of the hotel

  • Fitness center and Boutique Gourmande 24/7

  • Certified Green Key

Our accommodation(s)

Hotel location

Novotel Suites Paris Expo Porte de Versailles

4 Boulevard Brune
75014 Paris
France

GPS:48.827609, 2.305421

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,227 reviews

TripAdvisor Rating  4.0/5  566 reviews

Certificate of excellence 2023

Nice stay

Customer review rating 5.0/5

Anastasiya L. Families - Confirmed reviews ALL

Very good location right next to metro, very polite personnel, great breakfast and clean and very spacious room.

Dear Anastasiya L., Thank you for your kind words about your recent stay. We are delighted to hear that you enjoyed our location, breakfast, and the cleanliness of your room. Your feedback regarding our team is also appreciated, as we strive to provide excellent service. Thank you again for choosing our hotel, we hope we can host you again. Best regards, Mathilde Novotel Suites Paris Expo Porte de Versailles Front desk

Great location, wonderful staff

Customer review rating 4.5/5

Teresa G. Families - Confirmed reviews ALL

A family of four fit comfortably (it was snug, but fine) into one room. The metro stop was right outside the front door, the buffet breakfast was great value, and the staff were extremely helpful and friendly.

Dear Teresa G., Thank you for your kind words regarding our location and staff. We are delighted to hear that your family enjoyed their stay and appreciated the breakfast offerings. Your feedback motivates us to continue providing excellent service. Best regards, Marilia V. Reception

Good location, not sanitary

Customer review rating 1.5/5

Janet Families - Confirmed reviews ALL

We stayed for a week in Paris. The front desk was nice when we arrived. After we entered the hotel room, there was broken glass on the carpet. And we smelled the sweat on our pillows the first night, and reached out to the service person, the front desk told us that they don’t have any pillows left in the hotels. A hotel does not have any pillows left?! Excuse me? And the other night the hair dryer was broken, we also called and they said to go downstairs ourselves bc there wasn’t any person left to send a working hair dryer. Very disappointed. Will not recommend.

Rude staff

Customer review rating 0.5/5

Celeste I. Families - Confirmed reviews ALL

My family was stranded in London for the night with no planes trains or ferry’s till morning, they refused to refund room so we had to pay for that room and one in London. Talk about making a bad situation worse. They were very rude.

Dear Mrs. I., We thank you for taking the time to share your impressions of the Novotel Suites Paris Expo Porte de Versailles. When you made your reservation, you chose a rate that is non-refundable in the event of modification or cancellation. You then informed us that you had missed your flight, which is unfortunate but, you will agree, is not our responsibility. For our part, we had to refuse to take new reservations in order to honor yours, which is why we were unable to grant your request. We understand your frustration, but you accepted these conditions; we also have a rate that is more flexible and allows you to cancel free of charge up to the day before your arrival. We wish you a good day nonetheless. Kind regards, Mathilde Front desk

Very clean

Customer review rating 5.0/5

Ap Families - Confirmed reviews ALL

Good location. 30seconds walk to the nearest metro and the 1minute walk to the tram. Lots of shops outside which helps.

Dear Mr. P., Thank you for your kind words regarding our cleanliness and location. We are delighted that you found our proximity to public transport and shops convenient for your stay. We hope to welcome you back soon. Best regards, Mathilde Novotel Suites Paris Expo Porte de Versailles Front desk

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Other web-users rate our hotel

  • 949 reviews 8.5/10 Location
  • 1,114 reviews 8.4/10 Room
  • 934 reviews 9.3/10 Service
  • 16 reviews 9.8/10 WiFi
  • 691 reviews 8.6/10 Comfort
  • 564 reviews 8.5/10 Breakfast
  • 438 reviews 8.3/10 Cleanliness
  • 10 reviews 4.4/10 Bar

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