ibis Brussels Groot Bijgaarden 3 stars

Customer review rating (ALL Rating) 4.3/5 99 reviews

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Description

Hotel extras

  • The hotel has a brand new design, based on the latest standards of Ibis.

  • Brussels Airport is only half an hour drive.

  • The hotel is a stone's throw from Heizel Business Park.

  • Easily accesible because of the proximimity to the E40

  • ALL Loyalty Program, Free WIFI and parking

Our accommodation(s)

Room

Superior Room - 1 double bed

  • 2 persons
  • 18 / 193 sq ft
  • Bedding 1 x Double bed(s) and 2 x Single bed(s)

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Hotel location

ibis Brussels Groot Bijgaarden

E40 RICHTING GENT
1702 GROOT BIJGAARDEN
Belgium

GPS:50.88195, 4.25433

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  99 reviews

Modern, clean, classy, but very poor breakfast.

Customer review rating 4.0/5

Brian Business - Confirmed reviews ALL

Was so impressed with how clean and how modern the hotel was. The room looked brand new and was very welcoming. My only criticisms were that the shower flooded the bathroom floor (despite the door being closed properly), the double bed was just 2 single beds pushed together, and the only coffee provided in the room was decaffeinated. Apart from those minor issues, the room was excellent. The breakfast was very poor with most things having run out. I had yogurt, a croissant and a piece of bread, but there was nothing else to choose from.

Dear BRIAN O., Thank you for taking the time to tell us about your experience at the ibis Brussels Groot Bijgaarden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Convenient

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Room was nice although interlocking doors were both open on arrival in my room, I had to ask the receptionist to lock these. Room appeared to be a disability room, as I only stayed for less than 8 hours this was okay. I would have preferred a none disability room.

Dear IAN T., We very much appreciate your comments regarding your stay at the ibis Brussels Groot Bijgaarden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location

Customer review rating 5.0/5

Phill Solo - Confirmed reviews ALL

Very good location on the RO,used the hotel in its old build .The new hotel is very clean and well appointed with nice rooms and a good quality breakfast.

Dear Phillip R., We very much appreciate your comments regarding your stay at the ibis Brussels Groot Bijgaarden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

No

Customer review rating 0.5/5

Nalone M. D. Couples - Confirmed reviews ALL

I cancelled my booking but they just took money in my account so that I don't like it next time I'm not going to the booking in ibis

Dear Nalon S., Thank you for your feedback. If you are cancelling too late then cancellation fees will apply so that's why whe charged the money on your account. Kind regards Jana

New hotel along the highway to the coast

Customer review rating 4.0/5

Olivier D. Couples - Confirmed reviews ALL

I stayed one night with my wife for a wedding close by. I wasn't sure if I could get across the highway but found out there is a private gate to get out of the area. Simple check-in desk. We received a welcome drink (beer). The room was on the first floor, not far from the breakfast area. Small but with new and modern decor. comfortable queen size bed. Small bathroom with walk-in shower. Bathgel and shampoo available. The airco didn't seem to work but we rather had a quiet than cool night. The breakfast offering was minimal but enough with even hot offerings as bacon. Short but nice stay at this budget hotel but midrange priced...

Dear OLIVIER D., We very much appreciate your comments regarding your stay at the ibis Brussels Groot Bijgaarden. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jana

Other web-users rate our hotel

  • 65 reviews 8.2/10 Location
  • 88 reviews 6.9/10 Room
  • 65 reviews 8.7/10 Service
  • 45 reviews 8/10 Cleanliness
  • 44 reviews 5.6/10 Breakfast
  • 40 reviews 10/10 Vibe
  • 11 reviews 2.8/10 Food

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