Pullman Brussels Centre Midi 4 stars

Customer review rating (ALL Rating) 4.3/5 2,287 reviews

Best price
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Pullman Brussels Centre Midi - Image 1
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Place Victor Horta 1, 1060 BRUSSELS, Belgium

Description

Hotel extras

  • Premium location in the heart of the international station with direct access to the Eurostar

  • Modular floor dedicated of 1,000 m² sqm for meetings and events. Advanced technology.

  • Treat yourself with our delicious half-board offer to choose in the « Package rates »

  • 24/7 security on premises

  • In the city center, direct access to the historic heart as well as its airports

Our accommodation(s)

Hotel location

Pullman Brussels Centre Midi

Place Victor Horta 1
1060 BRUSSELS
Belgium

GPS:50.837159, 4.335871

Telephone
Fax +32 2 528 98 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Victor Restaurant

International Gatronomic Cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,287 reviews

TripAdvisor Rating  4.3/5  2,479 reviews

Certificate of excellence 2024

AC is off for the winter. Stuffy rooms alert!

TripAdvisor rating 2.0/5

smartravelerAdvisor TripAdvisor review

AC is off for the winter, windows don’t open, so you are stuck in a sauna, without any air circulation. 2 nights with stuffy nose, scratchy throat and swallowing eyes. As soon as I left the room symptoms disappeared. The location is great but your health will pay the price.

Customer review rating 3.5/5

David R. Families - Confirmed reviews ALL

A good hotel, friendly staff. Would be excellent if the rooms had the new universal plug sockets to fit EU / UK plugs and were fitted with USB sockets by bed to charge phone etc.

Dear Guest. Thank you for taking the time to share your experience with us. We’re delighted you found our team welcoming and appreciated your accommodations during your family stay. That said, we regret any inconvenience regarding charging facilities and wish to mention adapters are always available at our 24-hour reception. Finally, we hope our prime station location proved convenient for exploring Brussels via European rail connections during your visit. We look forward to welcoming you back. Best regards, Jade-Niota, Guest Relation

Customer review rating 2.0/5

Kathleen H. Couples - Confirmed reviews ALL

The location of the hotel was perfect for my needs but, I was very disappointed with the accommodations. The check in was easy and the staff was polite and very helpful but, when I reached my room, I was not happy with the size of it and the odd layout of the bathroom. I stay at the Pullman to have a 4 star experience and this just did not live up to my expectations. I was not happy.

Dear Guest , Thank you for taking the time to review your recent stay at our hotel. We appreciate your recognition of our convenient location and smooth check-in experience. However, we sincerely apologize that your accommodations did not meet expectations. Our team is always available to assist with room preferences during stays. Nonetheless, we’re glad our staff’s helpfulness contributed positively to your visit. We hope that we may have the pleasure of welcoming you back on a future visit. Best regards, Jade-Niota, Guest Relation

Customer review rating 5.0/5

Furahan M. Couples - Confirmed reviews ALL

Super

Cher hôte, Mille mercis à vous pour ce retour. Nous sommes ravis que votre séjour au Pullman Brussels Centre Midi ait été si positif. Votre recommandation à 10/10 nous touche particulièrement et confirme que nos équipes ont su répondre à vos attentes. L’emplacement privilégié de l’hôtel, directement connecté au terminal Eurostar, semble avoir contribué à la fluidité de votre voyage. Nous espérons vous revoir très bientôt pour une expérience tout aussi réussie. Bien à vous, Jade-Niota, Guest Relation

Customer review rating 0.5/5

Tee C. H. Couples - Confirmed reviews ALL

I am writing to formally complain about the unacceptable level of service my boyfriend and I experienced during our recent stay at your hotel. While I was in the middle of my shower, I realised that the shampoo bottle provided in the bathroom was completely empty. My boyfriend attempted to contact both the front desk and housekeeping more than three times, yet no one answered any of the calls. Because there was no response, he went down to the front desk personally, only to find that the staff member on duty was sleeping. He explained the situation and was told that shampoo would be sent to our room immediately. However, after I waited for more than 10 minutes—in the bathroom, still unable to continue my shower—nothing was delivered. My boyfriend then had to go down a second time to request the shampoo again. Only then did the staff finally hand over two small travel-sized bottles, which should have been provided promptly in the first place. This entire experience was extremely frustrating, unprofessional, and far below the standards any guest should expect from a hotel. The lack of responsiveness, the staff sleeping on duty, and the repeated inconvenience caused during a basic situation made our stay incredibly unpleasant. I request that you look into this matter seriously and take appropriate action to ensure this does not happen to any future guests. I would also appreciate a response for the inconvenience and poor service we experienced.

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Other web-users rate our hotel

  • 1,871 reviews 8.7/10 Location
  • 2,269 reviews 7.2/10 Room
  • 1,873 reviews 8.1/10 Service
  • 42 reviews 6.7/10 WiFi
  • 787 reviews 6.6/10 Cleanliness
  • 762 reviews 7.7/10 Breakfast
  • 6 reviews 0/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.