Pullman Brussels Centre Midi 4 stars

Customer review rating (ALL Rating) 4.3/5 2,309 reviews

Best price
guarantee
Pullman Brussels Centre Midi - Image 1
Pullman Brussels Centre Midi - Image 2
Pullman Brussels Centre Midi - Image 3
Pullman Brussels Centre Midi - Image 4
Place Victor Horta 1, 1060 BRUSSELS, Belgium

Description

Hotel extras

  • Premium location in the heart of the international station with direct access to the Eurostar

  • Modular floor dedicated of 1,000 m² sqm for meetings and events. Advanced technology.

  • Treat yourself with our delicious half-board offer to choose in the « Package rates »

  • 24/7 security on premises

  • In the city center, direct access to the historic heart as well as its airports

Our accommodation(s)

Hotel location

Pullman Brussels Centre Midi

Place Victor Horta 1
1060 BRUSSELS
Belgium

GPS:50.837159, 4.335871

Telephone
Fax +32 2 528 98 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Victor Restaurant

International Gatronomic Cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,309 reviews

TripAdvisor Rating  4.3/5  2,485 reviews

Certificate of excellence 2024

3 nights in Pullman Midi

TripAdvisor rating 4.0/5

Gábor Z TripAdvisor review

This was my first time in a Pullman hotel, I spent 3 nights there. I expected a higher service level compared to Mercure or Novotel, but I'd say it is better, but not much different. The room was really nice and clean, the bed was comfortable. The breakfast was ok, but nothing special. Staff was nice, friendly and helpful. The location of the hotel is good especially if you want to use public transport, trains, trams and busses are very close. I booked the hotel on the same price as it was offered by the Mercure on the other side of the street. On this price it was a good offer, but if I had to pay more, I would have booked a room at the Mercure.

Customer review rating 3.5/5

Xiao P. K. Families - Confirmed reviews ALL

Location was not too bad given that the train station was connected to the lobby. However, the staff were not hospitable, and in fact hostile and rude at times. Requested for a wine opener and the receptionist rudely said that I would have to pay for the wine to be opened at the bar? Called again, and someone else said I could go to the bar to get it opened for free. Weird inconsistent responses. Carpets leading to our rooms were not clean and found potato chip crumbs on the floor in our room. The crumbs were not cleaned despite reminding the staff the next morning. For a reputable branded hotel, the service was unexpected and disappointing. Also noticed a few mentally unsound people in the train station, and would recommend installing safety locks at the entrance doors of the hotel, especially the one linking to the station, which only hotel guests can access with their hotel cards.

Dear Guest, We are glad to know that the convenient location of our hotel, connected to the train station, enhanced your stay with ease of access. Nonetheless, we sincerely regret that certain aspects of your visit fell short of expectations. Our team strives to provide consistent and welcoming service, and we will address your feedback to improve communication and attention to detail in room preparation. Regarding your safety observations, we have 24-hour security personnel and keycard access systems in place to ensure guest security. Finally, it is heartening to hear that despite these issues, you found value in your stay and would recommend us. We trust your next visit will reflect our usual high standards in every aspect. All of the team do hope that we have the pleasure of welcoming you back. Best regards, Jade-Niota, Guest Relations

Excellent Hotel

TripAdvisor rating 5.0/5

Jamie W TripAdvisor review

Excellent hotel and very good staff, rooms very clean and ideally located for the train as it’s literally in the station. 20 minute walk in the city centre which isn’t the nicest walk in a run down part of town but once in the centre it’s lovely. Would use again.

Dear Guest , Thank you for taking the time to share this review of your stay. We're thrilled you enjoyed your experience with us and found our hotel to be an excellent choice. Our team takes pride in maintaining high standards of cleanliness and delivering attentive service to make each stay memorable. We’re especially glad our location within the station provided such convenience for your travels. That said, we regret that your walk to the city center felt less enjoyable. While we’re steps away from major transport links, we understand the surrounding area can vary in ambiance. Nonetheless, we hope the easy access to Brussels' vibrant heart allowed you to explore its charm effortlessly. Thank you again for choosing us as your base. We look forward to the pleasure of seeing you again in the future. Best regards, Jade-Niota, Guest Relations

Customer review rating 3.5/5

Caroline K. Couples - Confirmed reviews ALL

Great location , nice staff & rooms , main problem was the heating system that was impossible to turn off manually and the heat coming from the room was unbearable. Took a few tries calling reception to get maintenance to turn it off completely remotely. Due to the heat, impossible to sleep on the first night, such a shame …

Dear Guest, Thank you for taking the time to share this feedback. We are delighted that our central location in the heart of Brussels provided convenient access to your travel plans and the city’s attractions. Our team takes pride in offering attentive service and comfortable accommodations, so it’s wonderful to hear your appreciation for our staff and room amenities. That said, we sincerely regret the inconvenience caused by the climate control system in your room. While our heating is designed for individual regulation via remote adjustment, we acknowledge the challenges you faced in achieving optimal comfort. Please know our maintenance team is available around the clock to promptly address such technical matters, and we will review this system’s functionality to prevent recurrence. Regarding the carpet, we have shared your comments with our housekeeping team to reinforce thoroughness in their protocols. Lastly, we’re pleased your overall experience remained positive despite these issues. Being steps from major transport links allows guests to explore Brussels effortlessly, so we hope you found time to visit nearby highlights like the Grand Sablon area before departing. We hope to have the opportunity to welcome you back for an even better stay. Kind regards, Jade-Niota, Guest Relations

Customer review rating 5.0/5

Georgios B. Couples - Confirmed reviews ALL

Even though the hotel is not in the city's primary economic district, the location is undeniably convenient, given the fact that you can enter the train/metro station directly through the lobby. And the hotel itself was excellent in all of it's services. Breakfast was excellent as well with a lot of options.

Dear Guest, Thank you for this high rating. We are thrilled you had an excellent stay at Pullman Brussels Centre Midi. It is wonderful that you appreciated our ALL loyalty program and found your overall visit satisfying. That said, we regret any inconvenience with the connectivity during your stay. Finally, we are delighted you valued the convenient location and direct station access. We hope to welcome you back soon. Best regards, Jade-Niota, Guest Relations

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,908 reviews 8.8/10 Location
  • 2,297 reviews 7.2/10 Room
  • 1,887 reviews 8/10 Service
  • 42 reviews 6.5/10 WiFi
  • 804 reviews 6.3/10 Cleanliness
  • 760 reviews 7.7/10 Breakfast
  • 6 reviews 0/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Brussels

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.