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Pullman Brussels Centre Midi Hotel 4 stars

Customer review rating 4.5/5 8,458 reviews

Pullman Brussels Centre Midi
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+ 20 Services
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Hotel extras

  • Located inside the Brussels Midi Station

  • Free WIFI (large band 300 Mb)

  • 1000 m² Meeting Facilities (11 meeting rooms)

  • Fitness and Sauna

  • Easy access to public transportation (BRU Airport, Brugge, Antwerp, Liège, Namur, ...)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 20 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Due to COVID-19, some hotel facilities or services may not be available to guests for a period of time. In line with local government recommendations we have closed the restaurant and bars in our hotel. Room Service remain available.

Hotel location

Pullman Brussels Centre Midi

Place Victor Horta 1
1060
brussels
belgium

Tel: +3225289800

Fax: (+32)25289801

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :  20 27 49 50 78 MIDI ZUID

  • METRO :  2 AND 6 MIDI ZUID

  • By plane

    BRUXELLES NATIONAL At 17.3km / 10.75 miles

  • By train

    GARE DU MIDI At 0.05km / 0.03 miles

GPS :50.837159, 4.335871

Our accommodations

Rooms range from Classic to Deluxe. Upgrade to our exclusive Deluxe Suites for city views across Brussels. Your every need is met to the highest of standards. Use our free high-speed WiFi and refresh under stimulating rain showers.

CLASSIC ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 1 King Size Bed, City View

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, City View

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Rooms

Our restaurants and bars

VICTOR RESTAURANT

Type of cuisine: International

Victor Restaurant & Bar offers a refined and inventive cuisine based on fresh products selected by our chef.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VICTOR BAR

Non contractual photo

A large wine wall creates the backdrop of a vibrant social scene, offering a minimum of 12 wines by the glass, draft beers and international cocktails. Let the mouthwatering begin over hip fingerfoods and exquisite desserts served from the lively station.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Baron

Non contractual photo

Cosy Bar & more

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 378 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Pullman Brussels Centre Midi

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,458 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,238 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very nice modern hotel. Room very well appointed

Customer review rating 4.5/5

Paul B. Business - 12/03/2020 Confirmed reviews ALL

Was only in the hotel for a few hours to sleep before returning to London but my room was very comfortable

Dear Paul B., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Floriane, Junior Quality & Guest Relations Manager

Absolutely disgusting Stay at Hotel

Customer review rating 4.5/5

Michael C. Business - 11/03/2020 Confirmed reviews ALL

We checked in at the Hotel 3rd March 2020 we went to our room and ordered room service Pizza and Beefburger and chips when they arrived they were cold one set of cutlery and one napkin also when they delivered the food the panel by the door came apart showing electric wiring which was quite shocking. My partner went to reception to complain it was taking to long I went to open the door and the panel fell on to my head I went to reception and told them and they did not even ask me if I was ok they moved us next door ordered room service again and the food was cold and the ketchup seal was broken opened to see white stuff in the ketchup crazy so basically we went to bed hungry middle of the night there was loud dripping noise we eventually found the noise it was the shower head it was dripping we had to put all the towels in the bath to dampen the noise. When we checked out a lady said to us, she had the same problem. We rang the Hotel spoke to Manager she was really rude to us. Terrible service

Good location, beautiful room

Customer review rating 4.5/5

Rl Business - 10/03/2020 Confirmed reviews ALL

Quick check in, nice room.

Dear Rebecca L., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Floriane, Junior Quality & Guest Relations Manager

Somewhat unsatisfactory

Customer review rating 4.5/5

Thomas H. Business - 10/03/2020 Confirmed reviews ALL

I was expecting a room with a bath. I have vertigo and difficulty standing in a shower. There was a 'welcome card' with another person's name on it in the room

Dear Mr/Mrs H., Thank you for taking the time to provide us your valuable feedback. I am pleased to know that generally you had a pleasant stay. I do however regret your disappointment concerning the bathub we could not give you on this time. Please kindly allow me to inform you that all specific requests are given upon availability. In checking my records I could not see any specific requirement on your booking. However being one of our loyal guest, I have added the preference of bathub on your Accor profile so that every time you travel in a Accor hotel this preference can be seen. In regards of the letter found in your room, we are sorry you received it. We will make sure we pay closer attention in the future so that it does not happen anymore. Thank you again for your feedback and please do not hesitate to contact us if you require any further information. Yours sincerely, Esther Guest Relations and Quality Manager

Nice rooms, terrible bar service

Customer review rating 4.5/5

Anonymous Business - 09/03/2020 Confirmed reviews ALL

Check in / check out is always an easy, stress free and welcoming experience whenever I stay. The rooms are always nice, spacious, clean and well equipped. The breakfast is not great - especially from a hot food point of view. The bar service is very poor though. Every time I stay, no matter where I sit in the bar I am ignored by the waiting staff - it is like being invisible. Every time I end up having to go up to the bar to order - at which point I am told to take a seat as they come to me!

Dear Alan B., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Floriane, Junior Quality & Guest Relations Manager

Good

Customer review rating 4.5/5

Lindanda Couples - 08/03/2020 Confirmed reviews ALL

Fine

Dear Guest, Kindly thanking you for choosing Pullman Brussels Midi Centre as your preferred hotel while staying in Brussels. I am pleased to have read about your positive experience and that in general you enjoyed most aspects of our service. Your feedback is of great value as it helps us to improve our service. For that, your comment concerning breakfast is well received and we will do our utmost to make the necessary changes to prevent future recurrence. Once again thank you for your kind words and I do hope we may welcome you back in the future. Yours sincerely, Esther Guest Relations and Quality Manager
Customer review rating 4.5/5

Nick Business - 05/03/2020 Confirmed reviews ALL

I was quite disappointed with my stay this time. Previously experience has been quite good.

Dear Guests, We kindly thank you for choosing Pullman Brussels Midi Centre as your hotel while staying in Brussels. Your feedback is of great value as it helps us to improve our service. I am sorry the service did not meet your expectations this time. For that, we will do our utmost to make the necessary changes to prevent future recurrence. Once again thank you for your kind words and I do hope we may welcome you back in the future and regain your trust. Yours sincerely, Esther Guest Relations and Quality Manager

Always love staying at this hotel, so many plus points!

Customer review rating 4.5/5

Jfre Couples - 04/03/2020 Confirmed reviews ALL

Lovely welcome, from all your colleagues, great room, all the little additions are great, personal card on arrival, and the ameneties and the bar are also both great.

Dear Geoff B., We are very glad to read your enthusiastic comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with all of our team as you kindly mentionned. I am sure that this feedback will serve as an encouragement and as en axemple to all of our staff as we strive to continuously improve the quality of our services. Thank you again very mcuh for sharing your experience, and we hope your next visit will be as pleasant as the previous one and even more. Sincerely, Esther Guest Relations and Quality Manager

Good stay

Customer review rating 4.5/5

Anonymous Business - 02/03/2020 Confirmed reviews ALL

Very friendly staff, great service, nice room

Dear Michael S., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Floriane, Junior Quality & Guest Relations Manager

perfect for work and play and travel through the city

Customer review rating 4.5/5

Nicholas Business - 29/02/2020 Confirmed reviews ALL

It was a very convenient stay, five days which were comfortable, despite suffering from a backache.

Dear Nicholas S., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Floriane, Junior Quality & Guest Relations Manager

Comfortable and convenient

Customer review rating 4.5/5

Bill O. Business - 28/02/2020 Confirmed reviews ALL

Very comfortable hotel with convenient location for the central station. Good sized room with good facilities. Only downside was the very expensive breakfast option.

Dear Mr William o., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther MBula Guest Relations and Quality Manager

Good stay

Customer review rating 4.5/5

Roy Solo - 28/02/2020 Confirmed reviews ALL

Clean hotel good reception

Dear Osarieme E., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Esther MBula Guest Relations and Quality Manager

Convenient location

Customer review rating 4.5/5

Anonymous Business - 27/02/2020 Confirmed reviews ALL

Nice stay at the hotel, friendly staff. 2 remarks: - mattrass was too hard for my liking - it seems there was not enough staff to clear the tables ones guests had finished their breakfast, so it was difficult to find a clean table for breakfast,

Dear Annemieke A., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive positive feedback about our member of staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to them. Also I have well noted your impressions about the service at breakfast,and as we strive to continuously improve the quality of our services, we will make sure this inconvenience does not occur again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther MBula Guest Relations and Quality Manager

Excellent for Eurostar Connections

Customer review rating 4.5/5

Paul B. Couples - 26/02/2020 Confirmed reviews ALL

Booked as we had an early morning departure from Midi and the hotel locatiob cannot be beaten

Dear Mr B., Kindly thanking you for taking the time to provide us with your kind and elaborate feedback. We highly appreciate your positive comments and I am pleased that your expectations were met or perhaps even exceeded. Your feedback on the hotel's comfort and the convenience of our strategic location exactly embodies that what we would like our guests to experience when staying with us and I thank you for highlighting this in your review. We have well notice about the bath plug and our maintenance team have done the necessary to solve the issue. Thank you again for communicating your experience to us and we hope to welcome you back soon. Yours sincerely, Esther MBula Guest Relations and Quality Manager

Bien situé

Customer review rating 4.5/5

T. Business - 26/02/2020 Confirmed reviews ALL

Good one

Dear Jose T., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a good one. Sincerely, Esther Mbula Guest Relations and Quality Manager

good stay

Customer review rating 4.5/5

Spyros Y. Business - 25/02/2020 Confirmed reviews ALL

well located, clean, excellent service (room/reception/breakfast).

Dear Spyros Y., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team of food and beverage and welcomer. I am sure that this feedback will serve as an encouragement to all of of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther MBula Guest Relations and Quality Manager

Very happy

Customer review rating 4.5/5

Charles W. Business - 25/02/2020 Confirmed reviews ALL

These days I normally stay at the Pullman. It is close to the Eurostar, the rooms are comfortable and quiet. It is also near the metro and tram stops.

Dear Charles W., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Esther Mbula Guest Relations and Quality Manager

Easy and comfortable

Customer review rating 4.5/5

Mir Business - 24/02/2020 Confirmed reviews ALL

That’s what you expect when you travel for business: ease, friendliness and good quality.

Dear Mirja Dorothee S., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to mention you have been upgraded to superior room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther MBula Guest Relations and Quality Manager

We had one problem as I had asked for an extra bed in both rooms but only one had been set up.

Customer review rating 4.5/5

Anonymous Families - 23/02/2020 Confirmed reviews ALL

Other than above a very comfortable stay in a well located hotel.

Dear John M., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Floriane, Junior Quality & Guest Relations Manager

Big Improvement in Breakfast Orange Juice Server

Customer review rating 4.5/5

Hmatsuba L. Business - 22/02/2020 Confirmed reviews ALL

Previously I strongly pointed out that the orange juice bottle was so tiny and most often near empty. Now it becomes a big server tank and is working comfortably. Thank you very much.

Dear Hiroyuki M., We very much appreciate your comments regarding your stay at the Pullman Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments about our improvements with our team. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther MBula Guest Relations and Quality Manager
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