Novotel Brussels Centre Midi Station 4 stars

Customer review rating (ALL Rating) 4.4/5 1,307 reviews

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Novotel Brussels Centre Midi Station - Image 1
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Avenue Fonsny 5-7, 1060 BRUSSELS, Belgium

Description

Hotel extras

  • Brussels Midi railway station and International train terminal are only a footstep away

  • Ideally Situated to discover Brussels City Centre

  • Free WiFi, flat-screen TV, minibar

  • Hotel Bar and Restaurant with Courtyard garden access

  • An ALLSAFE NSF certified hotel

Our accommodation(s)

Hotel location

Novotel Brussels Centre Midi Station

Avenue Fonsny 5-7
1060 BRUSSELS
Belgium

GPS:50.836951, 4.339883

Telephone
Fax +32 2 533 10 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

GOURMETBAR

Non contractual photo

Selection of international and local dishes

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,307 reviews

TripAdvisor Rating  4.0/5  1,081 reviews

Broken shower

Customer review rating 2.0/5

Jesse Friends - Confirmed reviews ALL

Stay was fine except shower head support was broken when we arrived and continued to get worse until it would not support the shower head.

Dear guest, First of all, we would like to thank you for taking the time to share your experience at our property. While we are delighted to learn that you enjoyed your stay with us, we are sincerely sorry to hear about the issue you encountered with the shower head support. Your comfort and satisfaction are of utmost importance to us. Therefore, for any technical concerns, we encourage you to directly contact the reception desk during your stay. They will be more than happy to promptly send our technician to your room to address any issues. Rest assured, we will ensure that the shower head support is repaired to prevent any similar inconveniences in the future. Once again, we appreciate your valuable feedback and sincerely hope to welcome you back soon for an even more enjoyable experience. Best Regards, Christina Guest Relations

The room is nice, but ...

Customer review rating 2.5/5

B. Couples - Confirmed reviews ALL

The room is nice, bed comfortable. but the room was by far too warm, same as for the corridor and it was impossible to get a conformtable temperature to sleep. We informed the staff but nothing changed. The only way was to open the window. In April ... This is totally against sustainability. Breakfast was good and staff friendly. But the location is not nice and in total room is very expensive for what you get.

Dear guest, First of all, we would like to thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated the kindness of our staff and enjoyed our breakfast buffet. However, we are sorry that the temperature in your room did not meet your expectations. Given the fluctuating and cooler temperatures recently, our air conditioning system is currently set to heating mode and unfortunately cannot be individually adjusted. We are waiting for the temperatures to stabilize before switching the system to cooling mode. While it is true that areas around major train stations in cities like Brussels may not always be the most pleasant, they do offer significant advantages such as immediate access to public transport. This allows for quick journeys to the city center and convenient connections to both national and international trains. Thank you for choosing to stay with us, and we hope to welcome you back for a more comfortable experience in the future. Best regards, Christina Guest Relations

Good hotel but a bit rough environment

Customer review rating 3.5/5

Thomas W. Business - Confirmed reviews ALL

Good hotel, nice staff, good food. The only thing was that the location is a bit rough. OK for business trip, but not for family I think. Near the Midi train station, which is not the Central station (easy to mix-up).

Dear guest, First of all, we would like to thank you for taking the time to provide feedback on your recent stay with us. We are thrilled to hear that you appreciated the friendliness of our staff and enjoyed our delicious cuisine. It is true that like in all major cities, the station areas are not the most pleasant but it offers many advantages such as an immediate access to all public transport (buses, trams, etc.) allowing you to get to the city center in a few minutes as well as international or national train connections. We appreciate your kind words and hope to have the opportunity to welcome you back to our hotel in the future. Best regards, Christina, Guest Relations

Great experience

Customer review rating 5.0/5

Joseph W. Families - Confirmed reviews ALL

Friendly, helpful staff.

Dear guest, First of all, we would like to thank you for taking the time to share your feedback. We are delighted to learn that you found our staff helpful and friendly. Your kind words will be shared with our team, and we are confident that they will serve as motivation as we continuously strive to enhance the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back in the future! Best Regards, Christina, Guest Relations

Extremely friendly staff

Customer review rating 4.5/5

Juha Business - Confirmed reviews ALL

The hotel staff was extremely friendly and helpful.

Dear guest, First of all, we would like to thank you for taking the time to share your feedback. We are delighted to learn that you found our location convenient and our staff helpful. Your kind words will be shared with our team, and we are confident that they will serve as motivation as we continuously strive to enhance the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back in the future! Best Regards, Christina, Guest Relations

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Other web-users rate our hotel

  • 1,142 reviews 8.1/10 Location
  • 1,251 reviews 8.1/10 Room
  • 1,091 reviews 8.8/10 Service
  • 18 reviews 8.1/10 WiFi
  • 582 reviews 7.7/10 Cleanliness
  • 380 reviews 7.7/10 Breakfast
  • 162 reviews 5.3/10 Food
  • 24 reviews 4.3/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.