Novotel Brussels Centre Midi Station 4 stars

Customer review rating (ALL Rating) 4.4/5 1,299 reviews

Novotel Brussels Centre Midi Station - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Brussels Midi railway station and International train terminal are only a footstep away

  • Ideally Situated to discover Brussels City Centre

  • Free WiFi, flat-screen TV, minibar

  • Hotel Bar and Restaurant with Courtyard garden access

  • An ALLSAFE NSF certified hotel

Our accommodation(s)

Hotel location

Novotel Brussels Centre Midi Station

Avenue Fonsny 5-7
1060 BRUSSELS
Belgium

GPS:50.836951, 4.339883

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

GOURMETBAR

Non contractual photo

Selection of international and local dishes

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,299 reviews

TripAdvisor Rating  4.0/5  1,080 reviews

Brilliant Staff

Customer review rating 4.5/5

Gaby Couples - Confirmed reviews ALL

The staff were incredible, helpful and very knowledgable. The hotel location is great! 20 minutes to the city centre by foot and less than 10 on the metro which is only a short walk away. Would stay again in a heartbeat.

Dear guest, First of all, we would like to thank you for taking the time to share your feedback with us. We are more than delighted to hear that you enjoyed our convenient location near the Midi station and the city center as well as the kindness of our staff. We strive to provide exceptional experiences for every guest, and your positive feedback serves as a great encouragement. We thank you again for your kind words and look forward to the opportunity of welcoming you back in the future for another pleasant stay. Best regards, Christina Guest Relations

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Hotel seemed to be used for prostition. In a grim area of Brussels. desk staff friendly and helpful. Room OK but dated. will never stay there again. expected better from a Novotel brand

Great hotel

Customer review rating 5.0/5

Clare Couples - Confirmed reviews ALL

Great location, clean, good rooms, very comfortable bed, helpful staff. All-round good experience.

Dear guest, First of all, we would like to thank you for sharing your feedback with us! We are pleased to hear that you enjoyed our great location, the cleanliness and comfort of our rooms as well as our helpful staff. Providing a positive and memorable experience for our guests is what we strive for, and we are delighted that we met your expectations. Thank you again for your positive review, and we hope your next visit will be as pleasant as the previous one. Best regards, Christina, Guest Relations

Ok location, horrible pillows

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Staff welcoming and pleasant, location OK - handy for midi. The worst pillows I have ever experienced in a hotel. Night also disturbed by an alarm - ok not necessarily the fault of hotel but still made for a bad sleep

Dear guest, Thank you for sharing your feedback with us! While we are pleased to read that you enjoyed the friendliness of our staff and our convenient location, we are very sorry and surprised to learn that you found our pillows from the "Novotel" brand uncomfortable. Your comfort is a priority for us, and we appreciate your input as we continuously strive to improve our services. Additionally, we understand that the disturbance caused by the alarm affected your sleep, and we apologize for any inconvenience this may have caused. We really appreciate your feedback as it helps us to identify areas for improvement and hope that you would give us another opportunity to provide you with a better experience in the future. Best regards, Christina, Guest Relations

Enjoyed my stay

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

I love the way that we have water in the reception! My rate is 9 instead of 10 because when we requested a third bed (when booking) the bed wasn't there when we checked in. We had to reach out to the reception.

Dear guest, First of all, we would like to thank you for sharing your experience with us! We are delighted to hear that you enjoyed your stay and appreciated our water fountain in the lobby. We apologize for the inconvenience you experienced with the third bed request. Your feedback is valuable to us, and we will address this with our team to ensure a smoother experience in the future. Thank you again for sharing your feedback, and we hope your next visit will be as pleasant as the previous one. Best Regards, Christina, Guest Relations

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Other web-users rate our hotel

  • 1,116 reviews 8.2/10 Location
  • 1,247 reviews 8/10 Room
  • 1,078 reviews 8.7/10 Service
  • 18 reviews 7.8/10 WiFi
  • 562 reviews 7.6/10 Cleanliness
  • 361 reviews 7.3/10 Breakfast
  • 163 reviews 5/10 Food

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