Novotel Brussels Centre Midi Station Hotel 4 stars

Customer review rating 4.3/5 4,531 reviews
Novotel Brussels Centre Midi Station
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Room 1

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Hotel extras

  • Brussels Midi railway station and International train terminal are only a footstep away

  • Ideally Situated to discover Brussels City Centre

  • Free WIFI, flat-screen TV, minibar

  • Hotel Bar and Restaurant with Courtyard garden access

  • Contemporary cosy rooms with connecting rooms available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Self service business centre
  • Copy/print service available
Information message

Every Sunday, a local market takes place in front of our hotel. During this market - from 6A.M. until 4P.M. - the street is blocked by the police. In order to get the access to our parking, please show your booking confirmation to the police officer.

Hotel location

Novotel Brussels Centre Midi Station

Avenue Fonsny 5-7
1060
brussels
belgium

Tel: +3225331090

Fax: (+32)2/5331099

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   20-27-49-50-78 MIDI- ZUID

  • SUBWAY :   2 MIDI-ZUID

  • By plane

    BRUSSELS AIRPORT At 16.5km / 10.25 miles

  • By plane

    BRUSSELS SOUTH At 60km / 37.28 miles

  • By train

    BRUSSELS MIDI At 0.1km / 0.06 miles

  • By train

    BRUSSELS MIDI At 0.1km / 0.06 miles

GPS :50.836951, 4.339883

Our accommodations

Spacious, contemporary and adaptable describe the rooms at Novotel Brussels Centre Midi Station Hotel. The rooms offer a welcoming and modern atmosphere. The rooms are equipped with air conditioning, telephone, safe, TV, minibar and free Wi-Fi.

Superior Room with Queen size bed

  • Max. number of persons: 2
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Superior Room with 2 Single beds

  • Max. number of persons: 2
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Executive Room with King-size bed

  • Max. number of persons: 3
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Nespresso machine
  • Mini bar with free soft drinks

Superior family room with a Double bed and 2 twin beds

  • Max. number of persons: 4
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Junior Suite with King size bed

  • Max. number of persons: 4
  • Area: From 40
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Nespresso machine

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

Selection of international and local dishes

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Welcome to Bar, a place where the servings are generous and the atmosphere friendly and relaxed. If you wish a relaxing aperitif or an exotic cocktail, something quick to eat, try our Belgian specialties, or one of our many Belgian beers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Brussels Centre Midi Station

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,531 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,009 reviews

too noicy

Customer review rating 4.3/5

Mr G. Business - 17/02/2020 Confirmed reviews ALL

worker in room above made noice at 7am. That was competely unacceptable

Executive free for being a member

TripAdvisor rating 4.0/5

ionesculuci93 06/02/2020 TripAdvisor review

The executive room was given to me for free from a normal superior room reservation for being a member, and it was the best hotel experience i have ever had. I recommend the novotel and all accor hotels for being just the hotel service that you need for city brakes and business trips. They definitely won me as a client with the executive upgrade.

Well located",

Customer review rating 4.3/5

Bordin Business - 03/02/2020 Confirmed reviews ALL

Well located, near train station, easy to travel around city

Very loud construction all day for 2 days

TripAdvisor rating 4.0/5

gillespied2 01/02/2020 TripAdvisor review

The hotel and staff were nice, but it's inexcusable to put your customers directly beneath a room that is under construction with loud noise, power equipment in use and workers stomping about all day for both days of our stay. I don't believe this was an oversight because I'm certain that hotel management was aware of the construction schedule, so I believe that it was just greed that prompted you not to block out the rooms that would be impacted by the noise of the construction. I am an expat living part of each year in Vietnam, and have stayed in some of your other brand hotels throughout SE Asia (Ibis, etc.), but will no longer do so because of this poor experience.

Good service

Customer review rating 4.3/5

Abi P. Couples - 28/01/2020 Confirmed reviews ALL

Edward who we met at reception was very helpful and welcoming. He have is a map to tour Brussels and reassured us that we could cone back for help at anytime. The room was as advertised and nicer. The bed was comfortable, the toiletries that we got were a complete set with showercl cap, vanity set, lotion, sponge etc. The complementary drinks and snacks were okay as well.

Dear Madam, First of all, we would like to thank you for taking the time to share your experience with us. We are highly rewarded by your comments and compliments. We are delighted to read that you enjoyed the professionalism and friendliness of our staff. Be certain that I am going to share your kind words with our colleague Edouard. We are working day to day to offer you the best quality of service and your satisfaction is our best reward. Once again thank you so much for your feedback. We hope that will get the chance to welcome you back on your next trip to Brussels. Best regards, Mallorie Tilmant Guest Relations

Easy location for train station, nice staff, rooms a bit dated

Customer review rating 4.3/5

Tvh Business - 23/01/2020 Confirmed reviews ALL

Overall a nice stay. The hotel is easy to access from Gare du Midi and the staff were very friendly. Upgrade was nice but room was a bit dated with not many plugs and the shower was a bit complicated to use without getting water everywhere. Breakfast was okay but not worth the price in the long run.

Great experience as always

Customer review rating 4.3/5

Geoff Business - 21/01/2020 Confirmed reviews ALL

The staff here are lovely, especially the lady on check in around 17:00 - a room upgrade and a beer and a sparkling wine to welcome us, couldn't ask for any more. Really comfortable room which was also huge! And a Nespresso machine, which with the early start for the Eurostar was very welcome for a decent coffee.. I would always recommend this hotel to anyone looking to stop over in Brussel.

Dear Geoff, First, we would like to thank you for taking the time to write a review about your stay with us. We are highly rewarded by your comments and compliments. We are delighted to read that you enjoyed the professionalism and friendliness of our staff. Be certain that I am going to share your kind words with them because they work day to day to offer you the best quality of service and your satisfaction is their best reward. Once again thank you so much for your feedback. We hope that will get the chance to welcome you back for your next trip to Brussels. Best regards, Mallorie Tilmant Guest Relations

Good

Customer review rating 4.3/5

Marija Friends - 20/01/2020 Confirmed reviews ALL

Comfortable beds, a big and clean room, a good location. We found only a shower gel and shampoo and only for ONE person in double room. It was everyday (3 nights). And No body lotion, no conditioner at all. I had another exprerience at Novotel, every time I hd everything what I had mentioned above. When I called to receptioned they told me to come and to take what I need...

Dear Marija, First, we would like to thank you for taking the time to share your experience with us. We are pleased to read that your overall experience was satisfactory and that you enjoyed the convenience of our location. Regarding your comment about bathroom amenities, the quantity of shower gel and shampoo contained in the tubes generally allows several uses. As you mentioned, extra amenities are available at the reception if needed. Once again, thank you for your feedback. Kind regards, Mallorie Tilmant Guest Relations

noisy air conditioning, could not sleep all night

Customer review rating 4.3/5

Businesstraveler01 Business - 20/01/2020 Confirmed reviews ALL

Noisy airconditioning, which made it impossible to sleep. Wifi not working. Terrible experience

We'll be back!

Customer review rating 4.3/5

Colin H. Friends - 08/01/2020 Confirmed reviews ALL

We chose the hotel for its proximity to Brussels Midi and price: both criteria were met! It's a city centre hotel geared for short stays and business needs. Clean, tidy, well-run, helpful reception, comfy beds nice breakfast, quiet bar - in fact all the things you need for a short stay. Shortly, after checkout I received an itemised bill [pdf] which was helpful and saved paper. We liked the idea of exchanging a daily room service for a free drink.

Dear Mr H., First, we would like to thank you for taking the time to write a review about your stay with us. We are delighted to read that you enjoyed the professionalism of our staff, the quality of our rooms and the convenience of our location. We are committed to our work and it is always a pleasure to receive such positive reaction. Once again, thank you for your comment and be certain that we are looking forward to welcoming you again in the near future. Sincerely, Mallorie Tilmant Guest Relations

Good location for train tranportation

TripAdvisor rating 4.0/5

VirojEak Family - 02/01/2020 TripAdvisor review

Good located nearby main train station. The room is big (we choosed executive room). But the breakfast had limited choices comparing with other Novotel hotels. Very few choices, not meet expectation. The staff are very few as well. When there's many guests waiting for check it, this showed traffic jam on que. And the staff at reception needed to take care coffee shop also, so many tasks making not provide service ontime for guest at check in counter.

warm and fantastic stay

TripAdvisor rating 4.0/5

Abdullatif A Family - 20/12/2019 TripAdvisor review

I had a very pleasant stay with my family, the rooms were very clean, the room service staff were very kind, the reception staff were very helpfull and very ready to give any assistance ,thank you for all of them, the resturant was very clean however the food diversity is not enough.

Weekend trip to Brussels

Customer review rating 4.3/5

Clarke Couples - 17/12/2019 Confirmed reviews ALL

The hotel was perfectly located for the Eurostar arrival and departure and within a 2 minute walk to the metro. The room was clean. There was a little noise from the road outside, but that was expected. The staff were very helpful and displayed excellent customer service. The buffet breakfast was good too, although not sure it was worth €20 each.

very pleasant stay, especially helpful lady on reception

Customer review rating 4.3/5

Peter C. Friends - 16/12/2019 Confirmed reviews ALL

Very pleasant

Great location, modern rooms and friendly staff

Customer review rating 4.3/5

Chris Business - 11/12/2019 Confirmed reviews ALL

Great location really handy for Midi station. The reception staff were friendly and helpful. The room was spacious and well apointed.

A convenient hotel with easy public transport access

Customer review rating 4.3/5

Janos Business - 09/12/2019 Confirmed reviews ALL

The hotel was clean and the staff was helpful. A good breakfast was served and the check-in / check-out process was fast.

Dear Janos, First, we would like to thank you for taking the time to write a review about your stay with us. We are delighted to read that you enjoyed the professionalismof our staff and the convenience of our location. We are committed to our work and it is always a pleasure to receive such positive reaction. Once again, thank you for your comment and we hope that we'll get the chance to welcome you again in the near future. Best Regards, Mallorie Tilmant Guest Relations

A lot of room for improvement.

TripAdvisor rating 4.0/5

jgraham182019 Friends getaway - 09/12/2019 TripAdvisor review

Probably the worse experience I have had in any Accor hotel, and not what I expect from Novotel which I have always been told were a 4 star star rating. I was upgraded to an Executive room as I am a Gold member of the Accor Loyalty scheme, the free mini bar was never re-filled correctly every day of the 4 days I was there, so always had to ask at reception. The coffee capsules were also not replenished one day, these are just basic hotel housekeeping tasks, so why so difficult? The bathroom sink had no plug to stop water draining and no member of staff cold tell me why, including the Front Of House Manager, who did come to investigate, but i never saw or heard from him again. For a hotel chain that says it is a environmentally friendly company, I don't see how wasting water is acceptable. The bar is a joke, it has two counter top machines of the type you would have at home, and are just not suitable for a commercial business. The Stella Artois ran out on our first night there. Not sure why the Ibis hotel just up the road has such a better bar. I am always loyal to Accor hotels, but this this will be my last stay at any Novotel hotel.

Dear Mr Graham, First, we would like to thank you for your stay at Novotel Brussels Centre Midi Station. We are sincerely sorry that your experience was not up to your expectations. Please accept our sincerest apologies. You already shared your concerns during your stay and all our team tried their best to reply to your observations and to make it enjoyable because we strive to provide the best quality of service to our customers. We are truly sorry that your mini bar was not re-filled correctly on your first day. We discussed this matter with our main housekeeper who took care of it personally afterwards. You mentioned that you were disappointed by our bar, our hotel is smaller than the Ibis Brussels Midi so is our bar but we can assure you that our beer draft are suitable for commercial business as in Belgium we are meticulous about our national beverage. Once again, thank you for your feedback that, I'm sure, will help us to improve the quality of our services. It is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Mallorie Tilmant Guerst Relations

Satisfied

Customer review rating 4.3/5

John Business - 08/12/2019 Confirmed reviews ALL

I was charged 30 Euro for parking when Novotel home website advertised no fee for parking. Thus, I was disappointed with misinformation.

Dear Sir, First, we would like to thank you for taking the time to share your experience with us. We are pleased that our hotel was up to your expectations. Regarding the information about the parking fee on our website, you'll find a small cross next to the parking facility indicating that there is a parking charge. Once again, thank you for your comment. We'll hope that we'll have the chance to welcome you back again on your next visit to Brussels. Kind regards, Mallorie Tilmant Guest Relations

Price does not match level

Customer review rating 4.3/5

Vlad Business - 07/12/2019 Confirmed reviews ALL

Only one receptionist, only one water for two people in a room, broken shower, bad iron. Fare breakfast for this price

Dear Sir, First of all, we would like to thank you for taking the time to write a review about your experience. We are sorry to read that our hotel didn’t meet your expectations. Please accept our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. When some technical issue occurred, do not hesitate to contact the front desk, our receptionnist will be more than happy to help you. Regarding the complementary bottle of water in your room, it is Novotel's standard to offer one free bottle per stay. You will find a selection of other beverages in the minibar. Once again, thank you for your feedback that, I'm sure, will help us to improve the quality of our services. It is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Mallorie Tilmant Guest Relations

Breakfast should be included

Customer review rating 4.3/5

Tricia Families - 06/12/2019 Confirmed reviews ALL

Rooms were very comfortable. Lighting was a challenge with the switch at the door controlling the lights for the entire room, including the bathroom. Made for some real fun times trying to use the bathroom in the dark.

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