Name: Family Hotel Brussels - Novotel - Near Train Station - ALL
Address: Avenue Fonsny 5-7, BRUSSELS, 1060, BE
Telephone: +3225331090
Rating: 4.4

Novotel Brussels Centre Midi Station

Hotel that makes every moment matter

Set your bags down in our comfortable, fully renovated, 4 star hotel and relax. Our hotel is situated just 2 minutes walking from the platforms at Brussels south train station, Centre Midi. Full length windows and modern design make for a bright start to the day at the generous breakfast buffet. The cozy lobby bar is ideal for a nightcap, and you will sleep peacefully in your quiet, contemporary room. You will quickly feel at home at Novotel.

Novotel Brussels Midi Station is close to the heart of Brussels' historical centre, with the Hallepoort within walking distance and close to the city's iconic attractions, including Manneken Pis, the Grote Zavel antiques district, and the Royal Palace. Be amazed by the works of art at the Royal Museum of Fine Arts and the Belgian Comic Strip Center. If you prefer shopping or enjoy a nice pavement cafe where you can enjoy some Belgian beers, the Grand Place can offer both in spades.

Our hotel is easy to access by public transport. We are situated just around the corner from Brussels' south train station, Gare Midi, and there are several bus, tram and metro stations in the surroundings.

Mobility and a pleasant stay? Our hotel is conveniently located next to the Brussels Midi train station. Visit our restaurant and bar or make use of our room service as you please. We offer paid private parking and free WIFI.

Maxime Cusse, Hotel Management

Hotel extras

Brussels Midi railway station and International train terminal are only a footstep away
Ideally Situated to discover Brussels City Centre
Free WiFi, flat-screen TV, minibar
Hotel Bar and Restaurant with Courtyard garden access

Our accommodation(s)

Room

Superior Room with King size bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Superior Room with 2 Single beds

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Executive Room with King-size bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Superior family room with two King size beds

4 pers. max
35 m² / 376 sq ft

Bedding 2 x King size bed(s)
Views: City View

See availabilities

Suite

Junior Suite with King size bed

4 pers. max
40 m² / 430 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
Views: City View

See availabilities

Hotel location

Novotel Brussels Centre Midi Station

Avenue Fonsny 5-7
1060 BRUSSELS
Belgium

GPS:50.836951, 4.339883

+32 2 533 10 90

+32 2 533 10 99

BRUSSELS MIDI

Railway station

Access: 100 m / 0.06 mi 2 min walk

BRUSSELS MIDI

Railway station

Access: 100 m / 0.06 mi 2 min walk

BRUSSELS MIDI

Railway station

Access: 100 m / 0.06 mi 2 min walk

GRAND PLACE

Tourist attraction

Access: 1.5 km / 0.93 mi 20 min walk / 4 min drive

MUSÉE MAGRITTE

Museums

Access: 2 km / 1.24 mi 30 min walk / 7 min drive

FORREST - VORST

Opera/symphony/concert hall

Access: 4 km / 2.49 mi 8 min drive

PALEIS 12-PALAIS 12

Opera/symphony/concert hall

Access: 9 km / 5.59 mi 18 min drive

QUARTIER LOUISE

Shopping district

Access: 2 km / 1.24 mi 25 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property

GOURMETBAR

Non contractual photo

Selection of international and local dishes

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 843 reviews

Omer I. Couples - 4/19/2026 Confirmed reviews ALL

AC was not working on the April. No cool or hot choice.

Dear Guest, Thank you for sharing your feedback with us. We fully understand that thermal comfort is an essential part of a pleasant stay, and we are sorry for any inconvenience you experienced regarding the air conditioning during your visit. At this time of year, with outdoor temperatures still relatively cool, the hotel operates in heating mode to ensure a comfortable environment for the majority of our guests. Due to the centralized nature of our system, it is unfortunately not possible to switch individually between air conditioning and heating in the rooms. That said, our team remains fully available to assist at any time. Alternative solutions, such as providing a fan or offering guidance to improve in-room comfort, can always be arranged. Please also note that our reception is open 24 hours a day, 7 days a week, and is always happy to help with any request during your stay. Your comfort is very important to us, and we truly hope to have the opportunity to welcome you again and provide you with a more pleasant experience. Kind regards, Alison Guest Relations

Mike B. Business - 4/18/2026 Confirmed reviews ALL

The key would not activate power in the room on multiple occasions required repeated visit to the front disk. Fix it!

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are delighted to read that you appreciated the quality of our services. We are, however, sorry to read about the issues you experienced with your room key not activating the power in your room. Please be assured that this is a rare occurrence, as our key card and energy systems are generally reliable and well maintained. The system is designed to operate when the room key card is placed in the energy slot; however, occasional demagnetisation or technical sensitivity can unfortunately occur. We regret that you were affected by this issue, as this is not the level of reliability we aim to provide. We will review the situation with our technical team to ensure continued consistency and to prevent any recurrence. Please also note that our reception team is available 24 hours a day and remains at the disposal of our guests throughout their stay to provide assistance whenever needed. We hope to have the opportunity to welcome you again for a smoother and more comfortable stay. Kind regards, Alison Guest Relations

Rachel O. Couples - 4/4/2026 Confirmed reviews ALL

Comfortable room and great location. All staff really helpful and friendly. Breakfast was very good.

Dear Guest, We sincerely thank you for taking the time to share your experience and for your excellent rating. We are delighted to read that your stay with us fully met your expectations and that you particularly enjoyed the comfort of our rooms, our ideal location just a 2-minute walk from Brussels-Midi station, as well as the quality of service from our staff and the variety of our breakfast. We look forward to welcoming you again very soon. Kind regards, Alison Guest Relations

Frington P. Couples - 3/24/2026 Confirmed reviews ALL

Dear Novotel Team, My name is P. Frington, and I am writing following the email I received from the manager asking me to share feedback about my recent stay at your hotel. Unfortunately, the overall experience did not meet my expectations. To begin with, the hotel room did not have free water available and the refrigerator was not running, as I had to plug it in myself. This was not a major issue, but I wanted to mention it as part of my feedback. The main issue occurred on Sunday, 22nd March, when we were about to leave the hotel. While taking the elevator down from the sixth floor, the lift suddenly stopped at the fourth floor without us pressing anything. The doors did not open and the elevator remained stuck. After about 10 minutes, my partner started to feel worried and slightly claustrophobic, especially because we were unsure about the air ventilation. I pressed the emergency button and spoke with a technician, who reassured us and informed us that technicians would arrive in approximately 30 minutes. She also told me that he would inform the reception about the situation, so I would not need to call them. However, when I later contacted the reception myself, they told me they were not aware that we were stuck in the elevator. I had to explain the situation to them, and they contacted the technician again. At this point, we had already been stuck in the elevator for more than 40 minutes. This situation caused us to miss our scheduled train to the Netherlands, which significantly disrupted our travel plans. The experience was very stressful, and my partner had to afterward to get medication due to the anxiety and discomfort caused by the incident. After some time, a technician finally arrived and reset the elevator. We were able to get out, but we decided to use the stairs instead of the lift afterward. Overall, this experience did not meet our expectations and left us with a negative impression of our stay. Thank you for taking the time to read this feedback. Kind regards, P. Frington

Dear Guest, Thank you for taking the time to share your feedback with us. We are sincerely sorry that your recent stay with us did not meet your expectations. For your information, the decision to no longer provide bottled water in guest rooms is part of Novotel brand policy and our environmental approach aimed at reducing our impact. However, a water fountain is available in the lobby for all our guests at any time. Similarly, the minibar is deliberately left switched off to avoid unnecessary energy consumption, but it can of course be switched on at any time by the guest. We would like to offer our sincerest apologies for the particularly stressful experience you and your partner endured with the elevator incident. This situation does not reflect the quality and safety standards we strive to uphold at our hotel. Our elevator is equipped with an emergency button that allows direct contact with the maintenance company in the event of an incident. As soon as we were made aware of the situation, we immediately followed our procedures and escalated the request to our service provider to ensure that intervention was carried out as quickly as possible. Please be assured that such incidents are extremely rare for us, as we work with the best service providers and maintain strict safety and maintenance standards. We sincerely regret that the response time on this occasion was longer than expected. We fully understand the stress, discomfort, and impact this incident had on your travel plans, and we are truly sorry for the inconvenience caused. We deeply regret that your stay left you with a negative impression of our hotel. Nevertheless, we hope to have the opportunity to regain your trust on a future visit and provide you with an experience fully in line with the quality of service we aim to deliver. Kind regards, Alison Guest Relations

Diana F. Families - 3/24/2026 Confirmed reviews ALL

Good hotel, breakfasts are not bad (there could have been more vegetables and salads), and so tasty. Super service at the hotel! Welcome to the rehearsal - a guy who speaks Polish, I didn't ask his name and so did the girls - all nice, polite. Thank you for the wonderful room with a balcony on the 8th floor and free late check-out until 13!