Novotel Brussels Centre Midi Station 4 stars

Customer review rating (ALL Rating) 4.4/5 1,305 reviews

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Description

Hotel extras

  • Brussels Midi railway station and International train terminal are only a footstep away

  • Ideally Situated to discover Brussels City Centre

  • Free WiFi, flat-screen TV, minibar

  • Hotel Bar and Restaurant with Courtyard garden access

  • An ALLSAFE NSF certified hotel

Our accommodation(s)

Hotel location

Novotel Brussels Centre Midi Station

Avenue Fonsny 5-7
1060 BRUSSELS
Belgium

GPS:50.836951, 4.339883

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

GOURMETBAR

Non contractual photo

Selection of international and local dishes

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,305 reviews

TripAdvisor Rating  4.0/5  1,082 reviews

Nice hotel, shame about the area.

Customer review rating 3.5/5

Seabeesays Solo - Confirmed reviews ALL

The hotel is clean and tidy, the staff very friendly and helpful. However, it is possible to feel uncomfortable in the vicinity because of the evident social issues. The nearby area of Stalingrad is a complete mess. There are few European style bars close by, but many tea salons and alcohol-free cafes, and buses and trams will take you to a more salubrious area. You can walk to the museums district in about half an hour through an area that resembles Mont Martre in Paris. The foregoing not withstanding, the hotel's proximity to Gare Midi is a factor that would encourage me to stay again.

Dear Guest, First of all, we would like to thank you for taking the time to write a review about your stay with us. We are thrilled to hear that you enjoyed your stay, particularly the cleanliness of our rooms, our eco-friendly initiatives, as well as the friendliness of our staff.Providing exceptional service is our top priority, and your positive feedback serves as wonderful motivation for our team. We understand that the area around a train station may not always be the most picturesque part of a city, but it does provide numerous advantages, as you mentioned, such as convenient access to trains and other public transportation options. This makes it easier to explore the city and its surroundings. We look forward to welcoming you back! Best regards, Christina, Guest Relations

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Another lovely stay at Novotel Midi. Good property, spacious rooms.

Dear guest, First of all, we would like to thank you for taking the time to share your feedback with us. We are thrilled to hear that you had another enjoyable stay at Novotel Midi and that you found our rooms spacious. We also appreciate your valuable feedback regarding the scrambled eggs, as it will help us improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as lovely as the previous one. Warm regards, Christina, Guest Relations

Great location, friendly staff, clean and spacious room

Customer review rating 5.0/5

Doo Friends - Confirmed reviews ALL

Had an enjoyable stay in Novotel Brussels Centre Midi Station. We were warmly welcomed by the staff at front desk. Location is perfect for us as we need to travel to Paris with EuroStar and will go to Bruges during our stay. Room is clean and spacious. Everyone in Novotel Brussels Centre Midi Station is very friendly and helpful, especially Christina who even went extra miles for us!

Dear guest, Thank you very much for taking the time to write your wonderful feedback with us. We are delighted to hear that you had an pleasant stay at Novotel Brussels Centre Midi Station. It is fantastic to know that you found our location convenient for your travel plans and that you were warmly welcomed by our front desk staff. I am so grateful for your kind words and we look forward to welcoming you back for another excellent experience! Best regards, Christina, Guest Relations

Broken shower

Customer review rating 2.0/5

Jesse Friends - Confirmed reviews ALL

Stay was fine except shower head support was broken when we arrived and continued to get worse until it would not support the shower head.

Dear guest, First of all, we would like to thank you for taking the time to share your experience at our property. While we are delighted to learn that you enjoyed your stay with us, we are sincerely sorry to hear about the issue you encountered with the shower head support. Your comfort and satisfaction are of utmost importance to us. Therefore, for any technical concerns, we encourage you to directly contact the reception desk during your stay. They will be more than happy to promptly send our technician to your room to address any issues. Rest assured, we will ensure that the shower head support is repaired to prevent any similar inconveniences in the future. Once again, we appreciate your valuable feedback and sincerely hope to welcome you back soon for an even more enjoyable experience. Best Regards, Christina Guest Relations

The room is nice, but ...

Customer review rating 2.5/5

B. Couples - Confirmed reviews ALL

The room is nice, bed comfortable. but the room was by far too warm, same as for the corridor and it was impossible to get a conformtable temperature to sleep. We informed the staff but nothing changed. The only way was to open the window. In April ... This is totally against sustainability. Breakfast was good and staff friendly. But the location is not nice and in total room is very expensive for what you get.

Dear guest, First of all, we would like to thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated the kindness of our staff and enjoyed our breakfast buffet. However, we are sorry that the temperature in your room did not meet your expectations. Given the fluctuating and cooler temperatures recently, our air conditioning system is currently set to heating mode and unfortunately cannot be individually adjusted. We are waiting for the temperatures to stabilize before switching the system to cooling mode. While it is true that areas around major train stations in cities like Brussels may not always be the most pleasant, they do offer significant advantages such as immediate access to public transport. This allows for quick journeys to the city center and convenient connections to both national and international trains. Thank you for choosing to stay with us, and we hope to welcome you back for a more comfortable experience in the future. Best regards, Christina Guest Relations

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Other web-users rate our hotel

  • 1,150 reviews 8.1/10 Location
  • 1,258 reviews 8.1/10 Room
  • 1,105 reviews 9/10 Service
  • 19 reviews 8.4/10 WiFi
  • 587 reviews 7.9/10 Cleanliness
  • 379 reviews 7.5/10 Breakfast
  • 161 reviews 5.4/10 Food
  • 24 reviews 4/10 Bar

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