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ibis Brussels Expo Atomium Hotel 3 stars

Customer review rating 4.0/5 1,999 reviews

ALLSAFE approved hotel

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How it works?
ibis Brussels Expo Atomium
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+ 9 Services

Hotel extras

  • Free Wi-Fi

  • The closest hotel to Brussels Expo

  • Non-Smoking rooms

  • Ten minutes from P12, Atomium and King Baudoin Stadium

  • Private parking lot

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Snack & beverage machine
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Brussels Expo Atomium

Romeinse steenweg 572
1853 strombeek-bever
belgium

Tel: +3224610021

Fax: (+32)2/4610484

Check-in from 14h00

Check out up to 12h00

  • BY BUS :  L-BN-221-BS MADELON OR EXPO

  • BY TRAM :  52 ESPLANADE

  • BY SUBWAY :  1A ROI BAUDOUIN ROI BAUDOUIN

  • BY TRAM :  23-81-84-89 HEYSEL-HEIZEL

  • By plane

    BRUXELLES NATIONAL At 10km / 6.25 miles

  • By car

    EXIT 7 A EXPO-ROMEINSESTEENWEG At 0.5km / 0.31 miles

  • By train

    BRUXELLES NORD-BRUSSELS NORTH At 8km / 4.97 miles

GPS :50.902255, 4.339256

Our accommodation(s)

The Ibis Brussels Expo-Atomium hotel rooms are all equipped with the new Sweet Bed by ibis bedding for your utmost comfort as well as free Wi-Fi - All you need to have a pleasant stay.

Our restaurants and bars

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 70

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 8 people

Find out more

Our guest reviews for
ibis Brussels Expo Atomium

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,999 reviews

tripadvisor

TripAdvisor Rating 3.5/5

390 reviews

Good stay.

Customer review rating 4.0/5

Maria Families - 29/05/2021 Confirmed reviews ALL

Overall, it was a good experience. Friendly staff, willing to help. Small touches needed, on things that starts to show their age (e.g. doors that need some repaint or grease).

9

Customer review rating 4.5/5

Cristian B. Business - 21/05/2021 Confirmed reviews ALL

Very nice

Disturbing, no customer service

Customer review rating 0.5/5

Mohamed Business - 19/04/2021 Confirmed reviews ALL

#IBIS#Brussels#Expo#Atomium#Hotel#Belgium Hi. During my stay at IBIS Brussels Expo Atomium, someone from the hotelstaff disturbed me on during my stay by opening the door to enter the my room on sunday morning 09.14 (18-4-2021) . After, I was unhappy. When I checked out at 12h, the manager (Mr. Stephan V. W......) was not around. So, I left a letter. Monday morning the manager did contact me at 09.52 and we talked about the situation. I have asked for a partial refund because I did not fully enjoyed. The manager said that a ''sorry'' should be enough and that I have to accept it that it happened. After, he still refused any compensation and he took my request to personal. I mention to him that he should find a solution and that he don't need to act on personal lvl. Because he stands for the company IBIS. After that, he assumed that his colleague Ms. Fernanda (that worked on Sunday) offered me a 'free breakfast' and that I had denied it. That is not true, and I tried to tell hem multiple times. Mr. Stephan stand to his decision and took it to personal. I have said that I would write a review. Which he replied with: '' Are you threatening? A mistake from our side can happen and you have to deal with it, because you want only your money back". This words really shocked me. After he refused again and we stopped the conversation. Now, from unhappy, i am extremely dissatisfied. I hope some one from IBIS will hear me out and reach out to me with a solution. This review/complain is not only about the fact that I did not enjoyed my full stay, but also on the customer service of the hotel manager. Best regards, Mohamed

very soft beds.

Customer review rating 3.5/5

Anoniemen B. Families - 04/04/2021 Confirmed reviews ALL

- no signal for RT-TV (Russia Today) on TV screen. - website did not mention if breakfast was included or not. It was not included.

Friendly and helpful staff

Customer review rating 2.5/5

D. Business - 26/03/2021 Confirmed reviews ALL

Staff very friendly and helpful. Room was very small and quite dirty, matress was very bad and moved a lot when trying to sleep. Shower was powerful and good hot water. They only ‘cleaned’ the room before we arrived the next day the cleaner did not enter. We had two teas from the bar that cost 7€ very expensive in most hotels there’s a kettle in the room and some tea and milk is complementary. Well located hotel.

Customer review rating 5.0/5

Goran Solo - 23/03/2021 Confirmed reviews ALL

Price is discutabil....

Estancia agradable

Customer review rating 4.0/5

Anonymous Business - 13/03/2021 Confirmed reviews ALL

Breve

Well located near UZ Brussels. All personnel really nice and helpful.

Customer review rating 4.5/5

Anonymous Solo - 05/01/2021 Confirmed reviews ALL

The is a potential problem with the shower - the floor has no “ grips “ and has the possibiliyt of a bad fall. The shower head was a little loose, and difficult to keep the water flowing. I didn’t think of reporting this to reception, I’m sure they would have taken care of it if I had mentioned it. They were very nice and helpful.

Didn't enjoy our stay

Customer review rating 2.5/5

Margueritta C. Business - 19/09/2020 Confirmed reviews ALL

The hotel is not well located, plus there is no safety box in the room, no breakfast, the restaurant is closed, we had to walk to Carrefour 800 m to bring something to eat and go many stations to have coffee. This is the first hotel i visit in my life with no coffee. Plus, during our last night there was no hot water to shower, they had a problem. And it was expensive for just a bed and shower with nothing more. To not forget the room is super small we were two with our luggage we were barely moving in the room. So overall i don't recommend this hotel and specially this branch.

Dear Margueritta, We thank you for taking the time to send us your feedback. We are sorry that your recent stay at our hotel didn't meet all your expectations. A safe is available for use by our guests at the reception and we have a vending machine for drinks and snacks while we are unfortunately not permitted to provide meals due to the official guidelines. We are very sorry for the technical problem we had which meant hot water service was interrupted temporarily. Rest assured that we have noted your feedback and we ask that guests inform us of any concerns immediately so we deal with any issues if possible. We hope that you will return in the future. Best regards, Stephan Vanwingene, General Manager

Prima locatie om, vriendelijk ontvangen

Customer review rating 4.5/5

Ernst Business - 19/03/2020 Confirmed reviews ALL

As a frequent visitor I am usually very warm welcomed.

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Brussels Expo Atomium. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Vanwingene General manager

good stay

Customer review rating 4.0/5

Fp Solo - 29/02/2020 Confirmed reviews ALL

1week business trip

WELL LOCATED,VERY HELPFUL STAFF

Customer review rating 4.5/5

D,s. Business - 16/02/2020 Confirmed reviews ALL

Great IBIS close to main exhibition centre. Rooms good,very clean. Bar and reception staff excellent,,very helpful indeed.

Great service

TripAdvisor rating 4.0/5

L1622CUdave Business - 12/02/2020 TripAdvisor review

Very good team across reception and bar and breakfast, helpful and courteous. The team on reception helped change and sort out issues for us,book taxis and were always very polite Would certainly use this hotel again

Overall ok

Customer review rating 3.5/5

Laurent Friends - 09/02/2020 Confirmed reviews ALL

The hotel was clean and the staff was very friendly. Parking was not a problem and it was only a 5-10 minute walk to Brussels Expo. The room was quite small and not very modern but perfectly ok for 1-2 nights. The hotel bar was opened 24/24. Breakfast was ok. The noise insulation was a bit of an issue, as we could hear quite some noise from other rooms and from people talking and smoking in front of the hotel entrance.

Reasonable place to stay for the Expo

Customer review rating 3.5/5

Anniek Business - 04/02/2020 Confirmed reviews ALL

Mostly clean room, friendly staff. Bathroom could use some love: some moldy spots around the shower, towels with holes in them.

Close to Brussels Expo

Customer review rating 3.5/5

Arnaud P. Friends - 04/02/2020 Confirmed reviews ALL

If you have to go to Brussels Expo, this hotel is perfect. Room: good expect the bed, too soft bedding for me and my back Breakfast: really good. Staff: very helpful

Customer review rating 2.5/5

Homoraceanu M. Business - 23/01/2020 Confirmed reviews ALL

Hello, Please sent me the invoice for mrs.Corcodel Alina Thank you,

Dear Guest, Thank you for taking the time to share your feedback with us. We are happy to advise that the invoice has been sent, please don't hesitate to let us know if we can be of further assistance. We do hope to welcome you back. Kind regards, Stephan Vanwingene, General Manager
Customer review rating 2.5/5

Anonymous Business - 22/01/2020 Confirmed reviews ALL

Hello Please sent me the invoice. Thank you,

Dear Guest, Thank you for taking the time to share your feedback. We apologize for the delay in receiving your invoice. We've send the invoice by maol. If still not received, could you please contact us via a private message with details of your reservation so that we may have this promptly sent? You can mail me at h2… We do hope to welcome you back for a more enjoyable experience in the future. Kind regards, Stephan Vanwingene, General Manager

Nice stay

TripAdvisor rating 4.0/5

Explorer760312 Couples - 30/04/2019 TripAdvisor review

Comfortable rooms and clean. Excellent breakfast buffet. The beds were very comfortable. Location with great access to central Brussels. It was in a very quiet neighborhood. The staff were very helpful with directions and were pleasant and courteous.

noise

TripAdvisor rating 2.0/5

Froi_10 Business - 08/04/2019 TripAdvisor review

You can not rest when you have AC machines bellow room 326, working all day/night and windows did not close properly. This is something probably advised to management before! I expected more from Ibis, especially when I have slept really well before.

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