Novotel Brussels City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 3,534 reviews

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Description

Hotel extras

  • City center location

  • 'Green Key' certified

  • Direct access to metro De Brouckère

  • Free highspeed WIFI

  • Stylish GourmetBar, 11 modular meeting rooms with daylight

Our accommodation(s)

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Hotel location

Novotel Brussels City Centre

Rue de la Vierge Noire 32
1000 BRUSSELS
Belgium

GPS:50.850937, 4.350372

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOURMETBAR

Our menu is as diverse as our city itself, with seasonal suggestions, international classics, regional dishes and special local drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,534 reviews

TripAdvisor Rating  4.2/5  3,832 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Daniel M. Business - Confirmed reviews ALL

Great room, surprisingly quiet given the central location on a Friday night - had a great night's sleep!

Dear Daniel, Thank you for taking the time to share your feedback. We’re glad our central location and soundproofed rooms provided a comfortable, quiet stay. It’s great to hear the room met your expectations for comfort and maintenance. We would love to welcome you back on many more occasions. Best wishes, Marc UYTTERHOEVEN, General Manager

Customer review rating 5.0/5

Luca S. Business - Confirmed reviews ALL

Room very clean, comfortable bad and desk for working. Wi-Fi signal very good. Check out super fast. Position excellent. The restaurant withing the hotel very good.

Dear Luca, Thank you for your review. We are delighted you enjoyed your stay at Novotel Brussels City Centre. Your kind words about your room’s comfort and our convenient facilities are much appreciated. We’re also pleased our efficient check-out process added ease to your departure. That said, we regret any inconvenience regarding amenities and have noted your suggestions for future consideration. Finally, we’re thrilled our central location allowed you to explore Brussels effortlessly and that our restaurant offerings met your expectations. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Customer review rating 5.0/5

Nabila S. Business - Confirmed reviews ALL

The hotel was very comfortable, clean and well located

Dear Nabila, Thank you for your positive feedback. We’re delighted to hear you enjoyed your stay at Novotel Brussels City Centre. It’s wonderful you found our accommodations comfortable and appreciated our high cleanliness standards. Our team takes pride in maintaining welcoming spaces for business travelers like yourself. Being centrally located allows easy access to Brussels’ main attractions while providing a convenient base for work commitments. We look forward to seeing you again soon, Kind regards, Marc UYTTERHOEVEN, General Manager

Customer review rating 4.5/5

Tarek S. Families - Confirmed reviews ALL

It was amazing , the staff was helpful and so nice and the hotel was near to all the restaurants and sightseeing

Dear Tarek S., Thank you for this review. We’re delighted you enjoyed your stay at Novotel Brussels City Centre. It’s wonderful to hear our team’s hospitality stood out during your family visit. Our central location near Brussels’ main attractions and dining spots aims to make exploring effortless for our guests. We hope to welcome you back. Best wishes, Marc UYTTERHOEVEN, General Manager

Customer review rating 3.0/5

Barbara D. Business - Confirmed reviews ALL

Meal was good as well as the cleaning service. It was unfortunate that the toilet was out of order and that there was no Hammam sauna during my stay.

Dear Barbara, Thank you for taking the time to share your review. We’re delighted to hear you enjoyed the dining experience during your stay with us. That said, we sincerely regret some aspects fell short of your expectations. Our team is always available to address maintenance concerns immediately during stays, and we note our spa facilities operate daily from 7 AM to 10 PM for future reference. Regarding connectivity, we offer high-speed fiber optic internet particularly in our upgraded executive accommodations. Nonetheless, we’re pleased our housekeeping standards met your needs and maintained the comfort we strive to provide all guests. We hope to welcome you back. Best wishes, Marc UYTTERHOEVEN, General Manager

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Other web-users rate our hotel

  • 2,163 reviews 9.6/10 Location
  • 2,232 reviews 7.6/10 Room
  • 2,012 reviews 8.6/10 Service
  • 29 reviews 6.6/10 WiFi
  • 1,046 reviews 8.3/10 Breakfast
  • 863 reviews 8/10 Cleanliness
  • 382 reviews 6.9/10 Pool
  • 74 reviews 8.9/10 Bar

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