Novotel Brussels City Centre 4 stars
Customer review rating (ALL Rating) 4.4/5 1,060 reviews
ALLSAFE approved hotel
City center location
Direct access to metro De Brouckère
Free WIFI
Stylish GourmetBar, 11 modular meeting rooms with daylight
Fitness, jet-stream pool, relax area, infra-red showers
Rue de la Vierge Noire 32
1000 BRUSSELS
Belgium
47: 47 BOURSE/BROUCKERE
60: 60 BOURSE/BROUCKERE
81: 81 BOURSE/BROUCKERE
1A: 1 SAINTE CATHERINE
1B: 5 DE BROUCKERE
ANVERS-BRUSSELS: GARE CENTRALE
BRUGGES-BRUSELLS: GARE CENTRALE
ANTWERPEN DEURNE At 40km / 25 miles
BRUSSELS SOUTH At 60km / 0 miles
BRUXELLES NATIONAL At 12km / 7 miles
OSTEND At 120km / 75 miles
OOSTENDE At 120km / 75 miles
BRUSSEL At 0km / 0 miles
BRUSSEL KOEKELBERG At 5km / 3 miles
CENTRAL station At 0km / 0 miles
DE BROUCKERE At 0km / 0 miles
GARE DU MIDI At 2km / 1 miles
NOORD station At 1km / 0 miles
SAINTE CATHERINE At 0km / 0 miles
GPS:50.850937, 4.350372
Check-in from - Check out up to
Our menu is as diverse as our city itself, with seasonal suggestions, international classics, regional dishes and special local drinks.
Our trendy Bar & Brasserie offers you a wide range of tasty meals and various famous Belgian beers. Also for the children we have special attention. Free WiFi available.
Enjoy our rich continental breakfast buffet with fresh products and hot dishes. An extensive range of fresh fruits, cereals, dairy products and a variety of breads ensure a healthy start of the day.
In Balance Wellness by Novotel : enjoy free of charge the jet stream pool, infrared showers and relax area. In Balance Fitness by Novotel : use the fully equipped fitness room free of charge.
Combine work and relaxation in complete serenity. Our Superior room mixes modern decor, ergonomic design and high-tech equipment: air conditioning, flat screen tv, WiFi, tea and coffee making facilities and minibar
Accessible room
100% genuine reviews from our guests
Find out moreCustomer review rating 4.5/5
Anonymous Business - Confirmed reviews ALL
Great stay
Dear Dominique, Thank you for providing us with feedback about your recent experience. We appreciate that you chose to stay with us and are glad to know your experience was memorable. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager
Customer review rating 4.0/5
Ahmad Families - Confirmed reviews ALL
The service was generally good apart from when we were leaving. Poor communication at reception whilst we tried to order a taxi. Reception on 8th May around 1:30pm ordered a taxi for us to reach the airport but then forgot to inform us it had been cancelled, if they had informed us we could have made other transportation arrangements, we nearly missed our flight. Appalling service. Not happy.
Dear Ahmad A., Thank you for reviewing your stay at our hotel. We are sorry for any difficulty you experienced in leaving our hotel. Ordering a taxi is only a service which we offer to our clients. Note that if they are not able to make it, it is completely out of our hands. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager
Customer review rating 3.5/5
Santiago Families - Confirmed reviews ALL
The hotel fulfills the requirements for a leisure trip. The room is good. The breakfast is normal, not variety of fresh fruit. The employees in reception are the worst thing in the hotel, quite rude. Specially the one in the priority desk. Not acceptable her behavior. Another point not acceptable is that they force you to pay in advance when check-in.
Dear Santiago, We thank you for taking the time to share your feedback about your recent stay. We regret to hear that we did not meet your expectations for service, we pride ourselves on our usual high level of customer service and care. We have taken note of your comments and will address this with our team. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager
Customer review rating 5.0/5
Anonymous Friends - Confirmed reviews ALL
Staff very friendly, good location very clean hotel
Dear Ciara, Thanks for this great review and your kind recommendation. We aim to make every experience with us a memorable one, so it is very rewarding to receive a message of satisfaction from a recent guest. It is an incentive for our team members to continue with their efforts to uphold our high standards. We hope to see you again soon. Best wishes, Marc UYTTERHOEVEN, General Manager
Customer review rating 5.0/5
George Business - Confirmed reviews ALL
Great service, helpful and friendly reception staff, room was very clean and comfortable. Food in the restaurant was of a high standard, breakfast was very nice a hot and cold buffet, continental breakfast and several cereals. The conference room was well set out and I.T worked perfectly. Check out was easy and quick.
Dear George, Thank you for this positive review of your stay. We are thrilled that you had such a pleasant experience at our hotel. Thank you for complimenting our team members. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are pleased that our rooms and tasty breakfast met your expectations. We look forward to welcoming you again. Best regards, Marc UYTTERHOEVEN, General Manager
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