Novotel Brussels City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 3,618 reviews

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Description

Hotel extras

  • City center location

  • 'Green Key' certified

  • Direct access to metro De Brouckère

  • Free highspeed WIFI

  • Stylish GourmetBar, 11 modular meeting rooms with daylight

Our accommodation(s)

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Hotel location

Novotel Brussels City Centre

Rue de la Vierge Noire 32
1000 BRUSSELS
Belgium

GPS:50.850937, 4.350372

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOURMETBAR

Our menu is as diverse as our city itself, with seasonal suggestions, international classics, regional dishes and special local drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,618 reviews

TripAdvisor Rating  4.0/5  3,783 reviews

Wonderful hotel with great location.

TripAdvisor rating 5.0/5

sidharthsinghdelhi Business - TripAdvisor review

I had a very good experience in this hotel. I have stayed here many times and every time i experienceed good and knowledgeable people working at reception.

Dear Singh, Thank you very much for this kind review of your recent stay. We are truly glad to hear that your stay at Novotel Brussels City Centre was a pleasant one. It is wonderful to know that you consistently find our location ideal for exploring the city and that our team at the reception continues to impress you with their knowledge and service. We take pride in our central location, overlooking Saint Catherine's church, and being situated in a neighborhood renowned for its seafood restaurants. Our commitment to providing an exceptional experience is reflected in your repeated visits, and for that, we are grateful. We look forward to seeing you again soon. Best regards, Marc UYTTERHOEVEN, General Manager

Woop

TripAdvisor rating 5.0/5

Joink TripAdvisor review

Hamman 1 and 2 out of order. Breakfast superb everything perfect Clean Rooms good location Checkout 11am very early Breakfast superb everything perfect Clean Rooms good location Checkout 11am very early Liked the hotel pool area was ok yedg

Dear Guest, Thanks for your review about our hotel. We are truly glad to hear of your satisfaction with our hotel. We are delighted that you enjoyed our extensive breakfast selection, the cleanliness of our rooms, and our central location, which allows for easy exploration of Brussels and its attractions. Our team takes great pride in providing a comprehensive breakfast and maintaining our rooms to the highest standard, ensuring a comfortable and convenient stay for our guests. However, we regret that the hammam facilities were not available during your visit and understand that our standard checkout time of 11:00 AM may not suit everyone's needs. We strive to maintain all our amenities in working order for guest enjoyment and appreciate your understanding in this matter. Finally, we are pleased that our pool area met your expectations and provided a relaxing environment. We hope that the overall experience was memorable and that you had the opportunity to enjoy the many facets of our hotel, including the fitness room and the gourmet bar with a terrace which is especially delightful during the summertime. We look forward to welcoming you back in the future and hope to exceed your expectations on your next stay. We are hoping to welcome you back in the future. All the best. Marc UYTTERHOEVEN, General Manager

Well Located

Customer review rating 3.5/5

Rm Business - Confirmed reviews ALL

Clean room, simple nothing fancy. Bathroom and specially no room to place personal cleaning stuff as there was no countertop sink

Dear Guest, Thank you for taking the time to share your review. We are delighted that you found our hotel well-located and appreciated the cleanliness of your room. Ensuring a comfortable and clean environment is a priority for us, and we are glad that these aspects met your expectations. However, we regret to hear that the bathroom did not fully meet your needs due to the lack of countertop space for personal items. We understand how important convenience and comfort are when staying away from home. Regarding your observations about the check-in process, we acknowledge that wait times can vary and we are constantly seeking efficient ways to facilitate check-in for our guests. We also take note of your comments on the breakfast selection, particularly the variety of fresh fruit available. While we strive to provide a diverse array of breakfast options to start the day right, we will certainly take your feedback into consideration for future improvements. Finally, we are pleased that the overall cleanliness of the room added to the enjoyment of your stay. Our housekeeping team works diligently on a daily basis to maintain high standards of cleanliness, and we are glad this was reflected during your visit. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Great location and amenities

Customer review rating 4.0/5

Anton Solo - Confirmed reviews ALL

The pool, hammam and infrared showers were a nice touch and the proximity to the Grand Place was appreciated. The rooms were updated with Ritual shower products were very nice as well, I had requested a room with a better view, and they did not disappoint, my room window had the view of St. Katrin and that was magnificent.

Dear Anton, Thank you for taking the time to share your review. We are delighted that you enjoyed the amenities such as the indoor heated jet-stream pool, the modern spa facilities including the hammam, and the infrared showers that we are proud to offer. It is great that our efforts to provide well-appointed rooms with premium bedding and luxurious toiletries, such as the Rituals products, have enhanced your stay. The view of the charming Saint Catherine's church from our hotel is indeed a highlight, and we are pleased that we could accommodate your request for a room with a view, contributing to a memorable experience. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Well located , Good stay , Warm reception

Customer review rating 5.0/5

Nishil Families - Confirmed reviews ALL

The reception at Novotel Brussels was very welcoming , they had ample space for Luggage storage before check-in and after checkout . The breakfast was really good .

Dear Nishi, Thank you very much for this kind review of your recent stay. It is heartwarming to know you had such a delightful stay with us at Novotel Brussels City Centre. We are thrilled that you appreciated our warm reception, the convenience of luggage storage, and the variety of options at our breakfast buffet. Our team strives to provide a welcoming atmosphere and the comforts that make for a memorable experience. It's also wonderful to hear positive remarks about our central location, which serves as the perfect base for exploring the city. We look forward to seeing you again soon. Best regards, Marc UYTTERHOEVEN, General Manager

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Other web-users rate our hotel

  • 2,026 reviews 9.5/10 Location
  • 2,069 reviews 7.6/10 Room
  • 1,900 reviews 8.5/10 Service
  • 35 reviews 7.4/10 WiFi
  • 1,071 reviews 8.2/10 Breakfast
  • 799 reviews 7.6/10 Cleanliness
  • 419 reviews 6.5/10 Pool
  • 245 reviews 6.2/10 Wellness Area

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