Novotel Brussels City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 3,495 reviews

Novotel Brussels City Centre - Image 1
Novotel Brussels City Centre - Image 2
Novotel Brussels City Centre - Image 3
Novotel Brussels City Centre - Image 4

Description

Hotel extras

  • City center location

  • 'Green Key' certified

  • Direct access to metro De Brouckère

  • Free highspeed WIFI

  • Stylish GourmetBar, 11 modular meeting rooms with daylight

Our accommodation(s)

Hotel location

Novotel Brussels City Centre

Rue de la Vierge Noire 32
1000 BRUSSELS
Belgium

GPS:50.850937, 4.350372

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOURMETBAR

Our menu is as diverse as our city itself, with seasonal suggestions, international classics, regional dishes and special local drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,495 reviews

Customer review rating 4.0/5

Iren L. Business - Confirmed reviews ALL

The stay was good. The location of the hotel is central and reachable with public transport. Room was big and clean. Service was super friendly.

Customer review rating 4.5/5

Rezart D. Couples - Confirmed reviews ALL

I enjoyed my stay at Novotel Brussels City Centre and i will come back again with pleasure!

Customer review rating 4.0/5

Hartney L. Couples - Confirmed reviews ALL

Well equipped, clean & modern room. Less keen on separate bathroom and toilet and light switched situated inside said rooms. Sauna & Steam room out of order (doors nailed shut!) - small pool very busy with children - not all with accompanying adults- despite signs Reception staff helpful, if a bit abrupt

Dear L., Thank you for taking the time to share your thoughts. We are delighted to hear you found your room well-equipped, clean, and modern. Our team takes pride in maintaining high standards to ensure a comfortable stay for all guests. However, we sincerely regret that some aspects of your experience fell short of your expectations. We appreciate your patience during the wait at reception and have shared your comments about the wellness facilities and Wi-Fi security with the relevant teams for review. Your comfort is important to us, and we encourage guests to reach out during their stay so we can address any concerns promptly. Nonetheless, we are pleased you found our reception staff helpful. Situated in the heart of Brussels, we hope you enjoyed exploring the city’s vibrant attractions from our convenient location. We look forward to the pleasure of welcoming you back. Many thanks again, Marc UYTTERHOEVEN, General Manager

Customer review rating 4.0/5

Malena H. Business - Confirmed reviews ALL

Overall it was a good experience. I stay at this hotel at least once a year and this time the room was bit dissapointing.

Dear Malena, We are grateful for the time you took to review your recent visit. We are delighted to know you found our location convenient and experienced the kindness of our team during your recent business trip. Our central position in Brussels makes it easy for guests to explore the city, and we take pride in offering a welcoming atmosphere. That said, we sincerely regret that some aspects of your stay did not meet your expectations. Our housekeeping team strives to maintain impeccable standards, and we will address your observations regarding the bathroom thoroughly. Please know our front desk is always available to assist with room adjustments or additional amenities during your stay. Lastly, it was a pleasure to host you again as a valued ALL Accor member. Your continued loyalty means a great deal to our team. We hope to welcome you back in the future. All the best, Marc UYTTERHOEVEN, General Manager

Customer review rating 5.0/5

Sam S. Couples - Confirmed reviews ALL

We stayed for 4 nights in March, the hotel is situated in a quiet and clean area about five minutes from the Grand Place. Metro and tramlines are a two minute walk away. The hotel felt like a good place for families, with the pool and children’s games area. The rooms are clean and spacious and the facilities great. We would definitely stay here again and it’s good value for the price.

Dear Sam, We really appreciate this positive review of your recent visit. We’re thrilled your stay met your needs. Your positive remarks about our convenient location and family amenities are much appreciated. Clean, spacious rooms are a priority, so we’re glad you noticed. We’ve noted your feedback on the booking process and will use it to improve. It’s rewarding to know you’d return and found the stay worthwhile. The nearby metro and tram connections certainly make city adventures easy. We look forward to welcoming you back. Best wishes, Marc UYTTERHOEVEN, General Manager

Other web-users rate our hotel

  • 2,153 reviews 9.5/10 Location
  • 2,212 reviews 7.7/10 Room
  • 2,016 reviews 8.6/10 Service
  • 30 reviews 7/10 WiFi
  • 1,014 reviews 8.1/10 Breakfast
  • 885 reviews 8.1/10 Cleanliness
  • 369 reviews 6.6/10 Pool
  • 75 reviews 9/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Brussels