Hotel Mercure Brussels Centre Midi

Hotel Mercure Brussels Centre Midi 4 stars

Customer review rating (ALL Rating) 4.0/5 319 reviews

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Description

Hotel extras

  • 2 min. walk from the international train station Midi

  • Top breakfast

  • Free use of Wellness and Fitness

  • 15 min. walk from the city center

  • 3 meeting rooms with natural daylight

Hotel location

Hotel Mercure Brussels Centre Midi

Boulevard Jamar 25 29
1060 Brussels
Belgium

  • MIDI SOUTH:  20,27,49,50,78 MIDI SOUTH

  • MIDI SOUTH:  2 ET 6 MIDI SOUTH

  • By plane

    BRUSSELS NATIONAL At 16.7km / 10.38 miles

  • By train

    GARE DU MIDI At 0.45km / 0.28 miles

GPS:50.839375, 4.338568

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

BAR

BAR

Our accommodation(s)

At Mercure Brussels Centre Midi, you can choose from the various rooms available to suit your needs. Stay in one of our beautifully decorated Superior rooms or Executive Suites. Free Wi-Fi, safe, coffee & tea facilities and bathroom with bath or shower.

Our guest reviews

Our guest reviews for
Hotel Mercure Brussels Centre Midi

100% genuine reviews from our guests

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ALL Rating  4.0/5  319 reviews

TripAdvisor Rating  4.0/5  952 reviews

Poor

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Although rooms are ok, there are road works right in front if the hotel - apparently already for some years. The lack of a hotel restaurant makes me wonder how this dan be 4 star.

Good stay and very friendly staff

Customer review rating 4.0/5

Aurelie Business - Confirmed reviews ALL

Very nice staff at check in , considerate of my demand for a quiet room. Also very nice room though it smelt of cigarette… that was the only downside of my stay

Dear AURELIE O., We very much appreciate your comments regarding your stay. I am very sorry for the inconvenience of the smoke smell in the room. Even with the information of smoking not allowed everywhere, there are still people who don't care.. Very sorry again. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, not far from Brussels Midi.

Customer review rating 4.0/5

Rossano S. Families - Confirmed reviews ALL

Walking distance from Brussels Midi. The only drawback was the road condition in front of the hotel, as there was some work repairs, which make the hotel rather difficult to spot.

Dear ROSSANO S., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Overall good stay. The room is very clean, and the breakfast buffet is excellent, including gluten-free options. The surrounding is in renovation tho. Unfortunately, the night was very awful due to the room next door having a party from around 1 AM until late. I haven't received my bill after check-out. I had to send an email to ask for it.

Good stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Not the fault of the hotel, but their were rather noisy works in in the street

Dear PAUL V., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Very friendly personnel, good quality for money, breakfast with large variety of food. Near train station, and 15 min walk to city centre (Grand Place). Pity that lot of road work in front and in the area, difficult access to parking. And bad luck with an electricity blackout at arrival (big efforts from staff to compensate - thank you!).

Dear MIRCEA C., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, thank you for your understanding due to the big electric blackout. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, nice and comfortable, wonderful breakfast

Customer review rating 3.5/5

Jorge Families - Confirmed reviews ALL

The only negative point is that during my whole stay the hotel experienced electrical problems and there was no electricity in the rooom. ( Saturday and Monday)

Dear JORGE B., We appreciate your comments regarding your stay. Can you please give me more information about your electric problem ? I see in your comment that you are speaking about the saturday and the monday, but on my system you stayed in our hotel from Monday to Thuesday. The reception didn't had any information about electric problems in room. Plus my colleagues offered you an early check-in. So why indicate in the comment that it will be better if we do so ? Sincerely,

comfortable, but...

Customer review rating 3.0/5

Andreya Couples - Confirmed reviews ALL

the hotel room was very good, but the internet stopped working during our stay and didn't get fixed until we checked out. another problem was that the previous guest forgot some food in the fridge and we asked twice for it to be thrown away but the food stood there during our stay.

Dear ANDREYA S., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I spoke with our governess. She is taking action against the lady who didn't clean your room correctly. It doesn't have to happened. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very clean and professional staff and well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

As i am disabled I was not expecting a very long walk to the hotel. I was given the impression it was a 5 min walk but i needed a taxi. Was shocked to see the works in front of the hotel and all the rubbish on the path in front of the hotel. It was disgusting. The hotel itself was 100% - very clean - professional staff - excellent breakfast menu - but was surprised they would not open the breakfast area at 6am for us and would not give us a refund for the breakfast on the last day. I booked breakfast as most hotels start at 6am and Corinthian hotel actually make exceptions for those with odd flight times. we were given a packed breakfast to take with us with drinks that did not have covers so I I had not realised it we will have wet the bag and all contents will have fallen. VERY NICE and clean hotel

Dear ASABEA A., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About the breakfast, our breafast team arrives at 6.30 am. So that's why my colleagues could not open you the breakfast room at 6. Sorry for the cup. It's a shame they didn't give you a cover. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Friendly and good welcoming at reception, Clean and confortable.

Dear ALI, We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Attentive Staff and and a very well location

TripAdvisor rating 5.0/5

Edgard G TripAdvisor review

Although the builts are currently occurring in the front of the hotel, the room was tranquil. In the same way, the original car park is closed due to those builts, but the hotel offers us an excellent car parking, just a few minutes walking from the hotel, free of charge. Special credit to all the members of the staff, both the Portuguese and the blonde guy are very friendly and attentive!

Dear Edgard, Many thanks for your so nice comment and the note. I gave it to my colleague who will be verry happy so see it. Have a nice day, Brenda Marchal Front Office Manager

Excellent hotel, unsafe location

Customer review rating 3.5/5

M. J. F. Business - Confirmed reviews ALL

I enjoyed the hotel stadff, breakfast, cleaniness. However, I felt very unsafe walking to and fromthe hotel, especially after dark. There was a lot of trash/rubbish in the streats. Very unpleasant location, I wouldn't go back becase of that.

Dear MJOAO F., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Awesome Stay

Customer review rating 5.0/5

Edgard G. Families - Confirmed reviews ALL

We had a really good time! Despite the difficulties due the built in front of the hotel.

Dear EDGARD CARDOSO G., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Hotel not what expected from Mercure with limited facilities available and construction works on doorstep i wont be coming back soon. Breakfast was good

Dear NIGEL R., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Could you please give me more information about the limited facilities ? For the moment, only the parking is close ( those are boring us a lot.. ) I hope you will come back to visit us in few years, when the area will be completely changed. Sincerely,

disappointing

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

- mattresses were really hard, it hurts to sleep on it - cushions were thin and uncomfortable for the neck - was kept awake every evening until 2am because of noise from other guests (rooms are absolutely not sound-proof). Keep guests on business trips away from groups of teenagers.

Dear LAURA V., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We always trying to seperate groups and other clients but this is not always easy. I am sorry you had a bad experience then. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice Hotel - shame about the building work outside.

Customer review rating 3.5/5

Paul S. Couples - Confirmed reviews ALL

Hotel facilities were good and the staff were most helpful. The main problem was the building site outside. The Hotel is convenient for the station but we found it difficult to navigate walking in the area.

Dear PAUL S., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

comfortable stay

Customer review rating 5.0/5

Prem Business - Confirmed reviews ALL

friendly and helpful staffs. clean room with comfortable bed and beddings. A few minutes walk from Brussels Midi.

Well located

Customer review rating 4.5/5

Sarah Business - Confirmed reviews ALL

Was easy checking in, the staff were super friendly, lovely stay.

Clean, comfortable and secure hotel close to Midi station

Customer review rating 4.0/5

Paula Solo - Confirmed reviews ALL

The room was spacious, warm, clean, quiet and very comfortable. The area is not so nice, however, it is near to Midi Station which was good for me. Unfortunately, there was major road work’s going on just outside the front of the hotel which couldn’t be heard from inside the hotel but was very noisy and dirty once you stepped outside.

Customer review rating 3.5/5

Z. M. Business - Confirmed reviews ALL

Overall good

Dear M. Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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