Hotel Mercure Brussels Centre Midi 4 stars

Name: Hotel Mercure Brussels Centre Midi
Address: Brussels, 1060, BELGIUM
Telephone: (+32)2/5281890
Rating: 4.3

Customer review rating 4.3/5 2,995 reviews

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Hotel Mercure Brussels Centre Midi

Hotel for travellers looking for local and authentic experiences

With short walking distances to the International train station Midi and the city center, our hotel is the perfect place to stay in Brussels. For your best comfort, we provide a breakfast, an on-side wellness centre and free WIFI

Mr Chris JOOSTEN, Hotel Manager

Enjoy your stay in style. Hotel Mercure Brussels Centre Midi is a beautiful newly built hotel, offering a 4-star service. The hotel is just next to the Brussels Midi train station and perfectly located to visit the city, which is within walking distance. Here you'll find the city's iconic attractions, such as Manneken Pis and the Atomium. Our hotel is also ideal for business purposes since it is located near the European community convention hall and we have 2 meeting rooms available in the hotel.

Our hotel is the ideal base from which you can discover the centre of Brussels. Visit one of the city's many museums, such as the Royal Museums of Art and History and the Natural Science Museum. And don't forget to check out Hallenpoort and Manneken Pis. Be amazed by the historic Town Hall or Royal Palace. Comic strip fans must definitely visit the Belgian Comic Strip Center. Want to relax for a bit? The best place to taste some local specialties, either something to eat or drink, is the Grand Place.

Hotel extras

2 min walk from the international train station Midi
Top breakfast
Free use of Wellness and Fitness
15 min walk from the city center
3 meeting rooms with natural daylight

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Private indoor parkingPaying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Dutch
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine

Breakfast
1 bar(s)

Fitness centre
Well-being
- Hammam
- Jacuzzi
- Sauna

4 meeting room(s)
Self service business centre
Copy/print service available

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Hotel Mercure Brussels Centre Midi

Boulevard Jamar 25 29
1060
brussels
belgium

Tel: +3225281890

Fax: (+32)2/5281891

Contact email

Check-in from 14h00

Check out up to 12h00

MIDI SOUTH : 20,27,49,50,78 MIDI SOUTH
MIDI SOUTH : 2 ET 6 MIDI SOUTH

By plane
BRUSSELS NATIONAL At 16.7km / 10.38 miles
By train
GARE DU MIDI At 0.45km / 0.28 miles

GPS :50.839375, 4.338568

Our accommodations

At Mercure Brussels Centre Midi, you can choose from the various rooms available to suit your needs. Stay in one of our beautifully decorated Superior rooms or Executive Suites. Free Wi-Fi, safe, coffee & tea facilities and bathroom with bath or shower.

Superior Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 30 m² / 323 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Superior Room with 2 single beds

Accessible room

Max. number of persons: 2
Area: From 30 m² / 323 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Superior room with 1 Double Bed and sofa

Max. number of persons: 3
Area: From 30 m² / 323 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Rooms

Our restaurants and bars

BAR

BAR

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 100 m²
Maximum capacity: 100 people
Maximum banquet capacity: 65 people

Find out more

Great rooms and location

Tim B. Business - 24/02/2020 Confirmed reviews ALL

Great value and location but during February 2020 construction outside made the street a mud bath and virtually impassable. Also late at night the area became questionable.

Dear Mr B., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice time with my 2 boys

Loic Families - 18/02/2020 Confirmed reviews ALL

everything went fine. the only issue were the roadworks and the hotel was not so easy to access by foot. The manager gave us a room on the other side of the hotel to get a more quiet setting, which I really appreciated.

Average

Veronica K. Friends - 09/02/2020 Confirmed reviews ALL

This wasn’t what I had expected from a Mercure hotel. We waited on the street outside for the door to be unlocked for several minutes after ringing the bell when we arrived in the afternoon. The staff were lacking in customer service and were rarely visible in reception or the bar. There was very little local information or knowledge. For the price we paid I would expect a higher level of service. The room was very comfortable and exceptionally clean.

Dear mRS K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good business trip

Robert C. Business - 05/02/2020 Confirmed reviews ALL

Good service and the hotel seemed fresher than last time I stayed there.

Dear Mr C., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Badly located, unsafe area

Nm Business - 04/02/2020 Confirmed reviews ALL

The entire road infront of the hotel was under construction, it was pure mud and there were no wodden planks or anything provided to give the guests the possibility to walk with suitcases and not to get entirely dirty and muddy. The personal seemed indifferent when I asked what would be the best way to Midi station given the current situation and didnt really care. The only answer I received was sorry, we dont know. There is nothing we can do. The area behind the station, where the hotel is located is even worse than the rest of Midi area, dirty, unsafe and simply not acceptable for a hotel which charges 140 Euros a night for a single room.

Dear Mrs Y., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dust mites everywhere

Manuel M. Business - 31/01/2020 Confirmed reviews ALL

I suffer from allergy to dust mites, as many other people do. Your hotel has wall-to-wall carpets almost everywhere, you have a serious mite infestation, and you do not seem to care about possible carpet treatments or anti-mites carpets (they do exist). My allergy was never triggered so hard.

Dear Mr M. VALENCIA, Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Brussels Trip 2020

Paul Solo - 26/01/2020 Confirmed reviews ALL

Weekend trip to Brussels. Location of the hotel was fine and the hotel is very good.

Dear Mr O., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect location to Station, Good Breakfast, Room Clean

Chris Couples - 02/01/2020 Confirmed reviews ALL

Excellent, quick check in & out. Superb Breakfast. Excellent Location almost next to station. Good Rooms, exceptional service. Will be back

Dear CHRIS T., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Was okay. We did enjoy the stay & the location of the hotel. The Front Office stat was not so helpful at times.

Winston C. Families - 28/12/2019 Confirmed reviews ALL

Ok. It was our 1st time here.

Dear Mr C., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Friendly but not very available

E. W. Solo - 22/12/2019 Confirmed reviews ALL

At the time of arrival the reception desk was unmanned. I would presume that the receptionist is at reception. The same happened in the bar. I had to ring the bell in reception to receive service in the bar. Although I had ordered a drink and something to eat no one came to check during my time in the bar. Consequently I didn’t order anything else.

Dear Mrs W., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay close to station

Catherine Couples - 20/12/2019 Confirmed reviews ALL

Comfortable bed and hotel, very short walk from Brussels-Midi. Enjoyed the spa.

Dear Mrs C., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Access difficult

Steve W. Families - 17/12/2019 Confirmed reviews ALL

Friendly and relatively efficient staff. Comfortable rooms. Adequate snack availability, but would have preferred restaurant. Drinks are expensive . Through no fault of hotel access was rendered ridiculously and dangerously difficult by the insane provision of totally uneven, unmade and slippery narrow pedestrian pathway for 60 metres from the metro end. Where was the Anderlecht Heakth and Safety Officer? One old lady slipped and fell in front of us.

Dear Mr WHITEHEAD, We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Location is good, but services are limited

Ankur J. Families - 13/12/2019 Confirmed reviews ALL

Overall it is good.....some issues i faced were- Locker safe not working - so had to change room Light Lamps not working properly Breakfast have no options for customised dishes- a major drawback

Dear mR J., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Friends - 09/12/2019 Confirmed reviews ALL

Great! Clean and tidy rooms

Dear Mr Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A quality hotel in a not-so-quality part of town

Anonymous Business - 02/12/2019 Confirmed reviews ALL

One of the best hotel breakfasts in Brussels! Perhaps the outlet in the shower of Room 309 needs cleaning out - slow to drain.

Dear Mr I., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sathish Business - 23/11/2019 Confirmed reviews ALL

Overall was good but breakfast should have few more varieties

Dear Mr S., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok but noisy and outdated

Jérome P. Business - 22/11/2019 Confirmed reviews ALL

The stay was ok but the traffic outside makes it noisy. There could be a better acoustic insulation. The room is outdated and could be refurbished (leather of the chair totally cracked).

Dear Mr P., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Brussels Midi

R. Business - 21/11/2019 Confirmed reviews ALL

Pleasant stay, Comfortable room, good location only thing is the food offering in the bar was poor

Dear mR R., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Neutral

K. Couples - 20/11/2019 Confirmed reviews ALL

Even though, I put the DND card on the door and told the staff that I do not need cleaning, they got into my room. They opened the curtains and window. It disturbed me. Apart from that, the room is spacious and clean. The towels are in good condition. It is 15-20 minutes walking distance to the center and very close to train station.

Dear mR K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Glad we picked this hotel! - Staffs very helpful

Vignesh K. Families - 19/11/2019 Confirmed reviews ALL

Experience was as pleasant as it can be from the moment we set foot inside till the very end. Staffs were very cooperative and extremely courteous. Especially the gentle man at reception front desk on day of check in. He was very understanding - offered to heat the milk for my young son in the microwave oven present in kitchen. He did not hesitate to repeat this help to heat food when we asked again. We are extremely happy about the hospitality extended by each and every staff of this hotel. Facilities were just great. I can go on and on. but dont wish to bore anybody reading this :) .... everybody deserves a raise.

Dear Mr K., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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