ibis Brussels City Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 2,080 reviews

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Description

Hotel extras

  • Located in the heart of Brussels, 7-minute walk to the Grand-Place

  • 'Green Key' certified

  • Air-conditioned rooms

  • Breakfast buffet served every day

  • Bites and drinks at the bar during lunch and dinner

Our accommodation(s)

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Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000 BRUSSELS
Belgium

GPS:50.850204, 4.349662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

The Bar, a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,080 reviews

Customer review rating 2.5/5

Shing H. L. Friends - Confirmed reviews ALL

The lock has been not able to lock unless we close the door heavily. The card key put inside the room disappeared after house keeping on the 2nd day.

Customer review rating 4.5/5

Konstantinos S. Business - Confirmed reviews ALL

Very well located near the center and the metro with many restaurants around, very comfortable and clean, very quiet, excellent breakfast and the most important the staff was amazing. Not very cheap but one of the best options.

Dear Konstantinos, Thank you for taking the time to share your thoughts with us. We’re glad your stay met your expectations. Our team takes great care to ensure comfort and cleanliness, and your recognition of their service makes us proud. While we address the internet speed feedback, we’re pleased our central spot near metro links and restaurants contributed positively to your visit. We hope to welcome you for an improved experience in the future. Best regards, Marc UYTTERHOEVEN, General Manager

Customer review rating 4.5/5

Javier L. Friends - Confirmed reviews ALL

I wish I remember the names of the ladies behind the counter. They went out of their way to helps us. Thank you all!

Dear Javier, It was a pleasure to receive this kind review of your time with us. We are delighted you had a great experience with us. Our team takes pride in creating welcoming moments for guests, and we appreciate you highlighting their friendly approach. We also value your recognition of our app’s convenience during your multi-city journey. That said, we regret any inconvenience experienced with the internet connection. Our free Wi-Fi typically offers reliable service throughout the hotel, and we’ll review this to maintain consistent quality. Finally, it’s wonderful you found our central location ideal for exploring Brussels. Being steps from Grand Place and public transport makes discovering the city effortless for our guests. We look forward to welcoming you again. Best wishes, Marc UYTTERHOEVEN, General Manager

Customer review rating 5.0/5

Terry W. Friends - Confirmed reviews ALL

Far exceeded expectations for a 3 star hotel. A very clean, smart, modern hotel with the most helpful and friendly staff. The hotel is in a quiet location, and if you're lucky you may get a room looking out to a beautiful old church, and still only a 5 minute walk from the Old centre of Brussels.

Dear Terry, We appreciate your thoughtful review. We are thrilled you had such a wonderful stay in the heart of Brussels. Your kind words about our team’s friendliness and the modern, clean environment mean a lot. It is fantastic you appreciated the peaceful location and even spotted the nearby church from your room. Your mention of the seamless check-in process through the Accor ALL App highlights our commitment to making stays effortless for our guests. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Customer review rating 4.0/5

Michael M. Business - Confirmed reviews ALL

Overall a pleasant experience, the only thing was that the air conditioner was making a lot of noise so I had to turn it off.

Dear Michael. We thank you for taking the time to provide us with your feedback. We are delighted that you found our central location ideal for your business trip. Our team takes pride in offering a convenient base for exploring Brussels, with major attractions and transport links just steps away. However, we regret that certain aspects of your stay fell short of your expectations. While our air conditioning units allow individual temperature adjustments, we recognize that noise levels can vary and will review this internally. We also note your comments on the bathroom cleaning and have shared them with our housekeeping team to ensure greater attention to detail moving forward. Nonetheless, we are glad your overall experience was pleasant and that our location contributed positively to your visit. We hope you managed to enjoy the vibrant surroundings and easy access to the city’s highlights during your stay. It would be a pleasure to welcome you back on a future occasion. Kindest regards, Marc UYTTERHOEVEN, General Manager

Other web-users rate our hotel

  • 2,277 reviews 9.7/10 Location
  • 2,535 reviews 4.5/10 Room
  • 1,657 reviews 8.4/10 Service
  • 71 reviews 3.9/10 WiFi
  • 1,752 reviews 2.6/10 Comfort
  • 870 reviews 6.7/10 Cleanliness
  • 843 reviews 8.1/10 Breakfast
  • 67 reviews 3.9/10 Bar

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