ibis Brussels City Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 2,169 reviews

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Description

Hotel extras

  • Located in the heart of Brussels, 7-minute walk to the Grand-Place

  • 'Green Key' certified

  • Air-conditioned rooms

  • Breakfast buffet served every day

  • Bites and drinks at the bar during lunch and dinner

Our accommodation(s)

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Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000 BRUSSELS
Belgium

GPS:50.850204, 4.349662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

The Bar, a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,169 reviews

Customer review rating 0.5/5

Yau T. L. Families - Confirmed reviews ALL

Some reception staffers were not welcoming. They didn’t smile and were not polite. We have silver membership. A reception staff confirmed that our late checkout was okay on the day prior to the departure. On the day of our departure, the other staff said she didn’t know. Fortunately the staffer we spoke to on the previous said it was confirmed. We got a new key card with extended expiry before we went on the day of departure. When we came back the hotel, our card didn’t work and needed to get another card. The room was small. The toilet space was so narrow where it’s almost impossible to sit down on the toilet. The room wasn’t clean. There were dirts on the towels as well as the bed sheet. We stayed in this same hotel twice when we came and when we left for a total of 4 nights. The services of ibis is getting worse. We may not be staying in ibis hotels anymore.

Customer review rating 5.0/5

Kyriakos C. Couples - Confirmed reviews ALL

it was very nice!

Customer review rating 1.5/5

Jacqueline L. Friends - Confirmed reviews ALL

Thought your breakfast buffet overpriced for the quality,

Dear Jacqueline, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience fell short in some areas. Our team takes note of your comments about room facilities and bathroom space, particularly as we completed bathroom renovations last year to enhance comfort. Your feedback about breakfast pricing is valuable, as we aim to balance quality and affordability with our buffet offering. We’ve also noted your observations about maintenance details, which our housekeeping team will review to ensure our standards meet guest expectations. While our compact room design prioritizes central location access, we understand this layout may not suit all preferences. Many guests appreciate our recent bathroom upgrades featuring modern fixtures and improved storage solutions. We look forward to welcoming you back. Best wishes, Marc UYTTERHOEVEN, General Manager

Customer review rating 4.5/5

Robert C. Couples - Confirmed reviews ALL

Lovley stay, staff were warm and welcoming, rooms were clean and comfortable, with plenty of room for our short stay

Customer review rating 3.5/5

Macnama B. Business - Confirmed reviews ALL

The room was adequate. However the exposed electrical cabling and power sockets could not be considered best practice.

Other web-users rate our hotel

  • 2,320 reviews 9.7/10 Location
  • 2,555 reviews 4.6/10 Room
  • 1,663 reviews 8.5/10 Service
  • 67 reviews 4.2/10 WiFi
  • 1,747 reviews 2.6/10 Comfort
  • 876 reviews 7.1/10 Cleanliness
  • 850 reviews 8.3/10 Breakfast
  • 60 reviews 3.5/10 Bar

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