ibis Brussels City Centre Hotel 3 stars

Perfect location and room was very clean. However the room and the bathroom are quiet small and the view from the window isn't the best. The staff was very friendly and helpful

I had to cancel my booked hotel for false advertising and I really needed what they had said they offered. With in 30min I found Ibis at a great price, rooms were comfortable for me and spacious enough. I was able to rest and get ready for a wedding i had flown from United States for. Staff was very professional, friendly. Overall excellent

Front desk staff was very helpful in organizing car parking and offered room upgrade when originally booked room appeared to be too small for me, which caused significant inconvenience. Will definitely recommend this hotel.

Although centrally located in (crowded) Bruxelles centre no (expected) noise/inconvenience.

Small toilet/shower room. Quiet place with nice features.

Rooms are very basic, somewhat outdated, bathroom is THE smallest I have ever seen in a hotel, yet functional. Safety is good. Well located, Nord Zee restaurant close by, close to pedestrian zone.

Well located, clean but the space for toilets is too small and not confortable

very good location. personel excelent, and the rooms were very good.

Room was great. Great staff, cheerful and even gave me hot water kettle (not aware that this is not included in my package, little surprised on this). Definitely coming back !!

Nice staff, good location

The AC would not work, I went down to the receptionist right after checking in to have him check it out. He came to look at it, I mentioned how it had a service “wrench” symbol flashing on it which clearly means it needs maintenance. However, he just said this is how it’s supposed to operate and just told me to deal with it. He did confirm he has other rooms available, so it wasn’t that he could not move me to another room. For some reason, he was persistent that this is now the AC is supposed to flash and that everything is ok.. making me having to spend the night in a room that I was sweating all night in. Not good customer service at all, would like someone to get in contact with me.

Think about a stay after 10 hours flight from US for layover only one night stay in Brussels due to we are tired and house keeping knock your door 3 times in the morning and say I need to clean room. What kind of cleaning after 1 nght stay ? It is 'disaster' .. After that situation informin FO about issue and their pain english only enoughh to offer comp drin in lobby .. That situation is unacceptable

The surrounding area is full of eatery outlets and close to main square attractions. I am an Accor Club Gold member and was told that i got an upgraded room when I enquired. The room was facing St Catherine Church although I requested for a front or city view. The room was adequate in size but the toilet/bath room was narrow and small even for an Asian. Overall was an okay experience.....just quite curious with the police presence at the front of the Hotel throughout duration of my stay, I wonder why?! The breakfast area seems to be lack of table & chairs for guests to have their meals, something the Hotel should do something about.

Missing basic facility like a bottle of water and tea/coffee maker. I have seen these two facilities even any budget hotels. Expect Accor group to provide these basic facilities. Also restaurant need some more ala carte menues

very friendly staff, excellent location, good service, very clean, basic but good room. Nevertheless gigantic works in the nearby neighborhood I did not have any noise problems. So a to the point hotel, worth a four star rating