ibis Brussels City Centre Hotel 3 stars

Think about a stay after 10 hours flight from US for layover only one night stay in Brussels due to we are tired and house keeping knock your door 3 times in the morning and say I need to clean room. What kind of cleaning after 1 nght stay ? It is 'disaster' .. After that situation informin FO about issue and their pain english only enoughh to offer comp drin in lobby .. That situation is unacceptable

Very good rooms, really enjoyed the breakfast, but a little crowded at times. Short walk to the underground and plenty of restaurants in the area.

very good

Walking distance to Maniken Pis and train station. Many choices of food in the surroundings area and souvenirs shop to choose

The hotel is well located in Brussels centrum, breakfast is OK but the rooms (particularly the amenities and storing space) are small.

All was polite The breakfast was good

I had a nice stay at the hotel Ibis city centre. This hotel is well located close to 2 railway stations and the city centre. The employees are efficient and friendly. The bedrooms are small but very well organized. The bar is nice and the breakfast very good.

Came with a friend for a weekend. Really liked how central the hotel was and how clean the room was.

The best reviews. Outstanding staff. Great meals. The bartender is just fantastic.

The staff are efficient and cheerful. Some things have slightly changed from previous visits (when it was called St Catherine's). For example an iron is now something one requests at reception, but it was delivered to the room after a short wait.

good accommodation, good breakfast, after checking out the hotel looked after my bags until I collected them in the afternoon

Hi, I usually stay at Accor hotels for my business trips. I arrived in Brussels last Monday 9AM from Asia and totally jet-lagged. I couldn't get a room before 2PM in the afternoon. In the night, I had different conference-call planned and I could only attend the first one because of a non-working WiFi!! This caused big losses in my work planning and business development. The WiFi stopped working on all my devices. I ran to the reception in the morning to get it solved. It went fine for an hour and then started again and again. During my whole 3 days of stay at your hotel, I had planned several conf-meetings that I had to cancel! Receptionists were trying to help but there was nothing they could do. It's totally unacceptable to have such a poor internet service. It couldn't connect on my Android, iOS and Windows devices. On the other hand when I wanted to extend my stay from 2 to 3 nights I have been told the rate would be similar to as yesterday's, so around 163€. Then when I paid it was actually 186€. It's unbelievable to provide such inaccurate information. Moreover, I have noticed that I have only been credited of reward points for my 2 first nights, and the third one magically disappeared of my bookings in my account. Whenever I go abroad on business trips I try finding Accor Hotel to get a minimum standard but from this experience I have been really disappointed and will look at other groups. A working WiFi is the minimum I'm asking when I pay 500€ for 3 nights to make internet conf-calls when I'm on a business trip. Sorry for being so upset it's nothing against you but at least it might prevent other people from being in my situation in your hotels. I really hope to hear back from you about this on my email: si… Regards, Simon

As usual the check in is fast , the breakfast is excellent. However this time is exceptionally good as the room was decorated to celebrate my anniversary celebration. Thank you team Ibis Brussels for the great arrangement!

I used the hotel for business and booked a room as well as a meeting room for a few days. The hotel is ideally located and offers many advantages. The staff is friendly, helpful and keen to make things easy for you. I was nicely surprised and would book again without hesitation

The surrounding area is full of eatery outlets and close to main square attractions. I am an Accor Club Gold member and was told that i got an upgraded room when I enquired. The room was facing St Catherine Church although I requested for a front or city view. The room was adequate in size but the toilet/bath room was narrow and small even for an Asian. Overall was an okay experience.....just quite curious with the police presence at the front of the Hotel throughout duration of my stay, I wonder why?! The breakfast area seems to be lack of table & chairs for guests to have their meals, something the Hotel should do something about.