ibis Brussels City Centre

ibis Brussels City Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 1,112 reviews

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Hotel extras

  • Located in the heart of Brussels

  • 7-minute walk to the Grand-Place

  • Air-conditioned rooms

  • Breakfast buffet served every day

  • Bites and drinks at the bar during lunch and dinner

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000 BRUSSELS
Belgium

GPS:50.850204, 4.349662

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Bar

The Bar: a friendly place to get together at any time of day.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,112 reviews

TripAdvisor Rating  3.5/5  3,504 reviews

Only OK

TripAdvisor rating 2.0/5

HelenFromUKT Couples - TripAdvisor review

Stayed here for one night, the room itself was fine, had everything we needed although the bathroom was the smallest I’ve seen in a hotel and due to the positioning of the toilet roll holder you have to sit at an angle. It was clean and the bed was comfortable, the WiFi worked and the location was great. The only thing I didn’t really like about this hotel was the fact that there’s a bar and after waiting 10 minutes for service and no one coming we asked the receptionist who said he would come and help us once he’d finished with his next check in, a coach load more people then arrived and he proceeded to help them whilst we sat waiting another 25 minutes. I went back up to the desk, he could clearly see me waiting and knew why I was there and proceeded to help more people who had just arrived despite the fact we’d now been waiting over half an hour. When I questioned this he just shrugged and was quite rude! It then took at least another 5 minutes for him to come over. We had free drinks vouchers because we have status with the brand, but if you cannot deliver what is promised to earn people’s loyalty then don’t offer it in the first place. This experience with the staff blighted my stay and for this reason I wouldn’t return to this particular hotel.

Excellent location

TripAdvisor rating 4.0/5

anshuvilla9 Families - TripAdvisor review

Amazing staff, central location, car park is right next door to the hotel. Lots of places to walk around the hotel. Lots of small restaurants, famous fries shops and things to do. Small little town. Very friendly staff and I can still remember David. I forgot the other names. But everyone at reception and bar were nice.

Dear Anshu, Thank you for such a great review. We aim to provide a memorable experience and are pleased we met your expectations. We will be sure to let our team members know how much of an impact they made on your experience and are always pleased to be your second home when you're in Brussels . We look forward to a return visit from you in the future. Best wishes, Marc UYTTERHOEVEN, General Manager

Very central and perfectly located, silent at night, very helpful personnel, good and rich breakfast.

Customer review rating 4.0/5

Flavio Business - Confirmed reviews ALL

The hotel is so perfectly located. Everything is at end in no time around it. I appreciated the helpful and kind personnel and the good and complete offer of the breakfast buffet. Bed was very comfortable and the room, even if a bit tiny, offered a very nice view on S.te Catherine church and it was silent at night. A small fridge in the room would be a useful plus. And maybe the corridors' moquette and some common spaces would take advantage of some refreshing renovation. Overall I enjoy my stay. It's my third time along the years and I liked it. Thank you. Flavio

Dear Flavio, Thanks for this review about your recent stay. It is rewarding to know that your experience exceeded your expectations. Ensuring the comfort and satisfaction of our guests is our top priority! We look forward to welcoming you back on a future trip. Best regards. Marc UYTTERHOEVEN, General Manager

OK. Good location.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

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Dear Lieven, Thank you for your kind feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient. We hope to have the opportunity to welcome you back. With very best wishes, Marc UYTTERHOEVEN, General Manager

Ideal city centre location

TripAdvisor rating 4.0/5

Charles F Friends getaway - TripAdvisor review

Stayed here for 3 nights. Located close to bars, restaurants and the Grand Place. Less than 15 minutes walk from Central Station. The staff are very helpful, check-in was simple and the hotel is very clean. The only criticism that can be made is the thin mattress toppers kept moving which was very annoying. Would be much better with just a good mattress. Apart from that, you won't find a better value hotel in Brussels city centre.

Dear Mikel, Thank you for taking the time to share your opinion with us regarding your stay. It's a boost for us every time we receive positive reviews such as this and truly appreciate your kind words about our team members and high standards. We are sorry that not all aspects met your expectations and wish you had informed us during your stay so that our team could have helped find a solution to make your stay more comfortable. We do hope that you will return on another occasion. Best regards, Marc UYTTERHOEVEN, General Manager

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Other web-users rate our hotel

  • 874 reviews 9.5/10 Location
  • 1,072 reviews 4.8/10 Room
  • 696 reviews 8.7/10 Service
  • 17 reviews 6.8/10 WiFi
  • 734 reviews 3.2/10 Comfort
  • 332 reviews 7/10 Breakfast
  • 317 reviews 6.9/10 Cleanliness
  • 104 reviews 4.7/10 Amenities

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