ibis Brussels City Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 2,159 reviews

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Description

Hotel extras

  • Located in the heart of Brussels, 7-minute walk to the Grand-Place

  • 'Green Key' certified

  • Air-conditioned rooms

  • Breakfast buffet served every day

  • Bites and drinks at the bar during lunch and dinner

Our accommodation(s)

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Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000 BRUSSELS
Belgium

GPS:50.850204, 4.349662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

The Bar, a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,159 reviews

Customer review rating 3.5/5

Joan C. R. Business - Confirmed reviews ALL

The hotel has a good location, and staff is really helping on any special need you might have. Bed was confortable, but the bathroom it was too small. TV from the room was not working

Dear Joan, Thank you for taking the time to share your thoughts with us. We are delighted to hear you found our central location convenient and appreciated the attentive service from our team. Your recognition of the comfort provided by our beds is particularly encouraging, as we prioritize restful stays for all guests. However, we sincerely regret that certain aspects of your room did not meet your expectations. We acknowledge your feedback on spatial constraints and technical facilities, and we will review these points carefully. Please know our staff is always available to assist with immediate concerns during your stay, such as troubleshooting in-room amenities. Finally, we are pleased your overall experience reflected the value we aim to deliver through our Accor ALL Classic benefits. Being steps away from Brussels Central Station and key business districts remains a highlight we’re proud to offer travelers like yourself. We hope to have the pleasure of welcoming you again. Kind regards, Marc UYTTERHOEVEN, General Manager

Customer review rating 4.5/5

Carlos B. Solo - Confirmed reviews ALL

The location is very good. It’s just in the city centre near of metro station and all of the tourist attractions, you can do everything by walking. Hotel seems to be brand new, however the ventilation in my room was too cold and toilet too tiny, but did not affect my staying. I still think it’s a great hotel and I would recommend it for sure.

Dear Carlos, Please accept our sincere thanks for this kind feedback. We appreciate your positive reflections. Our renovated spaces and strategic location near the Grand Place are designed for urban explorers. We’re pleased these aspects stood out during your visit. However, we regret any inconvenience with room conditions. Climate control adjustments are possible via individual thermostats, and our staff can assist if notified. Your recommendation means much to us. Exploring Brussels on foot from our doorstep remains a favorite advantage for many guests. We look forward to welcoming you back for another memorable experience. Best wishes, Marc UYTTERHOEVEN, General Manager

Customer review rating 4.5/5

Bernard B. Friends - Confirmed reviews ALL

Extremely nice welcome from Estelle at reception. Clean and convenient rooms in a perfect location.

Dear Bernard, It was a pleasure to receive your kind feedback. We are thrilled to hear you enjoyed your stay with us. Our team takes pride in creating welcoming moments, and we’re delighted Estelle made such a positive impression. Your appreciation for our clean, practical rooms and central position in Brussels heartland means a lot, we aim to make every guest’s city experience effortless. Being steps from Grand Place and transport links truly helps travelers maximize their time, and we’re glad this worked well for your friends’ trip. The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes, Marc UYTTERHOEVEN, General Manager

Customer review rating 4.5/5

Eevi T. Solo - Confirmed reviews ALL

Great location and very helpful and friendly staff.

Dear Eevi, Many thanks for sharing your review. We are thrilled you had such a positive stay with us. Our team takes pride in providing warm service and making every stay seamless. Your kind words about our central location and the ease of booking through the Accor ALL App mean a lot. We’re also delighted to hear your appreciation for our loyalty program benefits. We look forward to welcoming you back. Kind regards, Marc UYTTERHOEVEN, General Manager

Customer review rating 5.0/5

John K. Couples - Confirmed reviews ALL

The staff was extremely helpful beginning with check in through check out. Thank you

Dear John, We really appreciate this positive review of your recent visit. We are thrilled to hear your stay at ibis Brussels City Centre was so enjoyable. Our team takes pride in providing consistent support throughout your visit, from check-in to departure. It’s great to know our on-duty manager could assist with your boarding pass, we’ll ensure your appreciation reaches her. We’re also delighted the booking process via our website was seamless for you, and that your ALL Accor Classic status added value to your experience. Your perfect recommendation score truly motivates us to keep delivering memorable moments. We look forward to welcoming you back. Best wishes, Marc UYTTERHOEVEN, General Manager

Other web-users rate our hotel

  • 2,309 reviews 9.7/10 Location
  • 2,532 reviews 4.6/10 Room
  • 1,649 reviews 8.5/10 Service
  • 69 reviews 3.8/10 WiFi
  • 1,715 reviews 2.5/10 Comfort
  • 868 reviews 7.1/10 Cleanliness
  • 852 reviews 8.3/10 Breakfast
  • 56 reviews 3.2/10 Bar

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