ibis Brussels City Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 2,141 reviews

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Description

Hotel extras

  • Located in the heart of Brussels, 7-minute walk to the Grand-Place

  • 'Green Key' certified

  • Air-conditioned rooms

  • Breakfast buffet served every day

  • Bites and drinks at the bar during lunch and dinner

Our accommodation(s)

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Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000 BRUSSELS
Belgium

GPS:50.850204, 4.349662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

The Bar, a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,141 reviews

Customer review rating 4.0/5

Alfredo S. Business - Confirmed reviews ALL

Smooth and friendly checkin of the Portuguese staff, quiet room, easy checkout, crowded breakfast room, close to metro Ste. Catherine.

Dear Alfredo S., Thank you for taking the time to share your feedback. We’re delighted our Portuguese team made your check-in smooth and that your room provided the tranquility needed for your business trip. Our team takes pride in ensuring efficient service, including our streamlined checkout process. However, we regret the breakfast experience didn’t meet your expectations. We’re reviewing our staffing during peak hours to better manage capacity and will consider your feedback about variety and value. We’re pleased our location near Sainte-Catherine metro station offered convenient access to Brussels’ business districts. This connectivity remains one of our key advantages for travelers. We would love to welcome you back on many more occasions. Best wishes, Marc UYTTERHOEVEN, General Manager

Customer review rating 1.0/5

Grigoras V. Solo - Confirmed reviews ALL

Very arrogant stuff

Customer review rating 4.5/5

Martin J. Business - Confirmed reviews ALL

From the minute I entered the hotel foyer until I left I felt as is if the staff were always there to help out and assist me. The rooms I stayed in across the two nights were very comfortable, clean and tidy.

Customer review rating 2.0/5

Helen F. Business - Confirmed reviews ALL

Sadly, all my requests (that I naively thought would be simple, as elsewhere) proved impossible to fulfil; double bed or room on a lower floor seemingly not possible despite emailing in advance. Welcome drink not available - unless guests felt like going to the adjacent Novotel (warm white wine proved undrinkable)

Dear Helen, Thank you for taking the time to provide your valued comments. We apologize for the multiple challenges during your stay. Your comments about service responsiveness and facility limitations have been shared with our team for immediate attention. Your perspective helps us identify crucial improvement areas, and we’re committed to elevating our standards based on such valuable input. We hope we can provide you with an improved stay in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Customer review rating 5.0/5

Mengmeng F. Friends - Confirmed reviews ALL

Location is great. The stuff is extremely kind and helpful. The breakfast is good. The room and the bed are comfortable.

Dear Mengmeng, We appreciate your thoughtful review. We are delighted to hear your experience at ibis Brussels City Centre was such great value. It was our pleasure to provide a comfortable room and restful bed for your trip with friends. Our team takes pride in offering warm, attentive service, and we’re thrilled you felt well taken care of. We’re also glad our breakfast offerings added to your enjoyment, with plenty of options to start each day right. Being centrally located near Grand Place and major transport links means our guests can easily explore Brussels’ vibrant atmosphere, we hope you made the most of it during your visit. We hope you will return for another memorable stay. Best wishes, Marc UYTTERHOEVEN, General Manager

Other web-users rate our hotel

  • 2,307 reviews 9.7/10 Location
  • 2,539 reviews 4.6/10 Room
  • 1,655 reviews 8.5/10 Service
  • 67 reviews 3.3/10 WiFi
  • 1,736 reviews 2.7/10 Comfort
  • 869 reviews 7/10 Cleanliness
  • 841 reviews 8.2/10 Breakfast
  • 61 reviews 3.8/10 Bar

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