ibis Brussels City Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 2,395 reviews

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ibis Brussels City Centre - Image 1
ibis Brussels City Centre - Image 2
ibis Brussels City Centre - Image 3
ibis Brussels City Centre - Image 4
rue Joseph Plateau N°2, 1000 BRUSSELS, Belgium

Description

Hotel extras

  • Located in the heart of Brussels, 7-minute walk to the Grand-Place

  • 'Green Key' certified

  • Air-conditioned rooms

  • Breakfast buffet served every day

  • Bites and drinks at the bar during lunch and dinner

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Double Room

Photo out of - Standard Double Room

Equipped with the Sweet Bed by ibis bedding, the ibis room offers the ultimate in comfort: one large double bed, desk, free WIFI, LED flat screen TV with all the best channels and a bathroom with shower.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Opening windows
  • Vacuum cleaner

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 14 m² / 150 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Featuring the latest colours, premium materials and softer, more cocooning furnishings. Comfort : Large double SweetBed with ensuite bathroom and desk. Connected : free wifi, flat screen TV with international channels and a unique USB charging hub.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Equipped with the new Sweet Bed by ibis bedding, the modern and inviting ibis room boasts all the features you want most: two cozy beds, desk, Internet, TV with International channels and a bathroom with shower.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Featuring the latest colours, premium materials and softer, more cocooning furnishings. Comfort : Two single SweetBeds with ensuite bathroom and desk. Connected : free wifi, flat screen TV with international channels and a unique USB charging hub.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Equipped with the new Sweet Bed by ibis bedding, the modern and inviting ibis room boasts all the features you want most: 1 large double bed, 1 single bed, desk, Internet, TV with International channels and a bathroom with shower.

Max. number of persons
3
Area
From 15 m² / 161 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Opening windows
  • Vacuum cleaner

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Featuring the latest colours, premium materials and softer, more cocooning furnishings: 1 double and 1 single SweetBed with ensuite bathroom and desk. Connected : free wifi, flat screen TV with international channels and unique USB charging hub.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000 BRUSSELS
Belgium

GPS:50.850204, 4.349662

Telephone
Fax +32 2 514 22 14

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 236 rooms
  • 236 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Dutch

100% Non Smoking Property

Entertainment

  • Football Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge
  • Express Additional charge

Business

2 Meeting rooms

Family

Services for children

  • Foosball
  • Near the property
  • Indoor parking
  • Public
  • 451 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft

  • Parking pricing: 25.00 € 25 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Well-lit parking

Accessibility

  • Elevators
  • Accessible parking

BAR

Photo out of - BAR

The Bar, a friendly place to get together at any time of day.

Bar Type
BAR
Capacity
45
Accessibility
Accessible service
Telephone +32 2 620 04 26
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

The Bar, a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,395 reviews

Customer review rating 4.5/5

Iain M. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Laura A. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Steven K. Families - Confirmed reviews ALL

Customer review rating 4.5/5

John B. Families - Confirmed reviews ALL

Customer review rating 1.5/5

Bethany M. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Laura A. Families - Confirmed reviews ALL

Team was very kind and always with a smile and happy to help

Customer review rating 4.5/5

Steven K. Families - Confirmed reviews ALL

All good, just the toilet is slightly small

Customer review rating 4.5/5

John B. Families - Confirmed reviews ALL

Easy to find, good location, nice staff, good reception facilities and friendly, helpful staff.

Customer review rating 1.5/5

Bethany M. Couples - Confirmed reviews ALL

All the staff we encountered were great, apart from the guy at breakfast who took my room number down and then followed me around the breakfast bar two more times asking for my room number again in an accusatory way. The rooms are almost comically small. If I had paid £50 a night then I would have laughed it off, but for double that on a weeknight it was incredibly frustrating. No place to store anything at all, no safe, a couple of hangers but only room to hang one outfit and one hook on the room wall that was insufficient to hang 2 wet coats from. We paid €18 for one breakfast each and the only hot food available was some scrambled eggs and baked beans - there was supposed to be bacon too but it ran out and was never refilled. No bread for the toaster. Only fruit was watermelon. Extremely disappointing and in no way worth the money when you could step outside and get a waffle each for €5. I’ve stayed in an ibis previously and had a great experience so was very let down by the Brussels one

Customer review rating 5.0/5

Srecko G. Business - Confirmed reviews ALL

Excellent service

Customer review rating 5.0/5

David B. Couples - Confirmed reviews ALL

Very welcoming staff, very comfortable and quiet room. I’ve stayed here many times and I hope to come back many more.

Customer review rating 0.5/5

Kaitlin H. Couples - Confirmed reviews ALL

Hotel was not as pictured. rooms were disgusting. AC in my room didn’t work because how clogged it was with dust which explains my asthma flaring up. Staff was useless when I called so we left the first day & had to book another hotel due to my asthma. Waste of money!

Customer review rating 4.0/5

Givi K. Business - Confirmed reviews ALL

I am traveling to Brussels since 1996 and using several hotels of Brussels. After my visit, my attitude to your hotel became positive.

Customer review rating 4.5/5

Andrew P. Business - Confirmed reviews ALL

I slept really well as the bed was very comfortable. The floor of the room could have been a little cleaner, especially around the edges, but I have no other complaints.

Customer review rating 3.5/5

Sarah L. Families - Confirmed reviews ALL

Lovely helpful staff and a good location for sightseeing. The rooms and bathrooms are very small, but clean and have everything you need. Overall we were happy with the hotel.

Customer review rating 5.0/5

Monica P. Friends - Confirmed reviews ALL

Just 7 minutes walking from the Grand Place, modern building in a nice area, nice room, bathroom is minimal but perfectly clean, no street noise, excellent breakfast, everybody is kind and welcoming. Super recommended!

Dear Monica, Many thanks for your valuable feedback. We are delighted that our central location made your trip so enjoyable. At just a short stroll from Grand Place, our hotel puts you right in the heart of Brussels, and we love that you found the area pleasant. Our team is glad you appreciated the modern feel of the building and your room. We keep everything clean and well maintained, and the bathrooms were all renovated last year to offer a fresh, functional space. It is great to know you slept well without street noise and that our breakfast buffet set you up nicely for the day. From the warm and cold options to our espresso machines, we aim to make mornings a highlight. Above all, we are proud that our staff made you feel welcome. Every team member genuinely enjoys taking care of our guests, and knowing that everything went smoothly means the world to us. We look forward to the pleasure of seeing you again in the future. Best regards, Ségolène Bouvier, General Manager

Customer review rating 4.0/5

Craig B. Couples - Confirmed reviews ALL

Rooms were very small but clean. Breakfast was good and staff lovely

Dear Craig, We appreciate you letting us know about your recent visit. We are delighted that you found our location so convenient and our team so welcoming. It is great to know that you appreciated the cleanliness of your room and enjoyed our breakfast buffet with its warm and cold selections. That said, we are sorry that the size of your room did not fully meet your expectations. Our standard rooms average 14m², and we understand that for some guests this can feel a bit snug. Nonetheless, we are glad you left with a positive impression of our staff and the overall experience. Our team takes real pride in making every guest feel at home. We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards, Ségolène Bouvier, General Manager

Customer review rating 4.0/5

Imane B. Families - Confirmed reviews ALL

The staff were kind and professional, the room was spacious and clean with all necessary amenities

Dear Imane, Many thanks for sharing your review. We are delighted that you found our reception team kind and professional, especially the young woman who stood out during your stay. It is also great to know that your room felt spacious and clean, with all the amenities you needed for a comfortable family visit. Our hotel sits right in the heart of Brussels, just steps from the Grand Place, and we hope you were able to enjoy the vibrant neighbourhood during your trip. We all look forward to seeing you again in the future. Best regards, Ségolène Bouvier, General Manager

Customer review rating 5.0/5

Arnaud B. Business - Confirmed reviews ALL

Nickel

Cher Arnaud, Merci pour cet aimable commentaire ! Nous sommes ravis que vous ayez trouvé notre emplacement bien situé, en plein cœur de Bruxelles. Votre satisfaction nous conforte dans notre volonté d’offrir un cadre agréable et pratique à nos hôtes. Nous sommes également heureux que votre séjour professionnel se soit déroulé sans accroc et que vous ayez attribué la note maximale à notre établissement ainsi qu’au programme de fidélité ALL. Nous serions enchantés de vous recevoir à nouveau très prochainement. Cordialement, Ségolène Bouvier, General Manager

Customer review rating 5.0/5

David N. Couples - Confirmed reviews ALL

Clean efficient welcoming

Dear David, We are delighted that you found our team so pleasant and welcoming throughout your stay. The lady in the red polo shirt at breakfast will be thrilled to know she made such a positive impression on you and your partner. We are also glad you appreciated the cleanliness of your room and how smoothly everything went, from your online booking right through to your departure. The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards, Ségolène Bouvier, General Manager

Customer review rating 2.5/5

Grace M. Solo - Confirmed reviews ALL

The place could use a serious deep clean. There is dust and dirt in the corners/floor boards. Hair all over the mattress cover. And it just looks old and run down.

Dear Grace, Thank you for taking the time to share your feedback with us. We are pleased that our central location, just steps from the Grand Place and the vibrant shopping area, worked well for your stay. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. Your comments about the upkeep of your room have been noted, and we regret that we missed the mark in this regard. Our housekeeping team services each room daily, and all bathrooms were renovated as recently as May and June 2025, so the condition you describe is unusual. We would have been happy to address any concerns on the spot had we been made aware. Our team is always available at reception to make things right. Nonetheless, we hope you were able to appreciate the lively surroundings and the convenience of being so close to public transport and Brussels’ key attractions. We hope to welcome you again in the future. Best wishes, Ségolène Bouvier, General Manager

Customer review rating 4.0/5

Robert C. Business - Confirmed reviews ALL

Good place for a short business trip to Brussels.

Dear Robert, We appreciate your candid feedback; thank you. We are glad you found our hotel well suited for a short business trip to Brussels. Our central location makes it easy to reach meetings and enjoy the city, and we are pleased that this added value to your stay. That said, we are sorry that the internet speed did not meet your expectations. We provide free Wi-Fi with good quality across the entire hotel, and our team is always ready to help with any connection concerns on the spot. We look forward to having the opportunity to welcome you back in the future. Best wishes, Ségolène Bouvier, General Manager

Customer review rating 4.5/5

Lorraine D. Families - Confirmed reviews ALL

A good location and comfortable stay. Staff were very friendly and helpful.

Dear Lorraine, Thank you for letting us know your impressions. We are delighted that you found our location so convenient and your stay so comfortable. Our team takes real pride in offering a warm welcome and helpful service, so it means a lot to us that you felt well looked after. We are especially pleased that our central spot, just steps from the Grand Place and the vibrant streets around Rue Neuve, made your family trip even more enjoyable. The entire team looks forward to welcoming you back in the future. Best wishes, Ségolène Bouvier, General Manager

Customer review rating 4.5/5

Jennifer F. Friends - Confirmed reviews ALL

We had a great stay here, the location was perfect. Super central! Everything we wanted to see was no more than 10 min walk away. Our room was spacious, but a little dated. The bathroom seemed to have been refurbed though, no complaints.

Dear Jennifer, Thank you for taking the time to review your recent stay. We are delighted that you and your friend had such a great stay with us. Our central spot made it easy to explore the city, and we are glad you found everything just a short walk away. Even so, we are sorry the room felt a little dated. All our bathrooms were fully renovated in spring 2025, and we are pleased you noticed the fresh look. We also understand that finding a twin setup was a challenge. Our twin rooms do have single beds that can be separated, and our team is always happy to help with bedding preferences when you book. Nonetheless, your smooth booking experience and the spaciousness of your room made us smile. It is rewarding to know you would recommend both our hotel and the loyalty programme so highly. We hope to have the opportunity to welcome you back to our hotel in the future. Best regards, Ségolène Bouvier, General Manager

Other web-users rate our hotel

  • 2,339 reviews 9.7/10 Location
  • 2,578 reviews 4.7/10 Room
  • 1,652 reviews 8.6/10 Service
  • 74 reviews 3.7/10 WiFi
  • 1,766 reviews 2.8/10 Comfort
  • 891 reviews 6.9/10 Cleanliness
  • 846 reviews 8.3/10 Breakfast
  • 57 reviews 3.4/10 Bar

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