ibis Brussels City Centre 3 stars
Customer review rating (ALL Rating) 4.2/5 712 reviews
ALLSAFE approved hotel
Located in the heart of Brussels
7-minute walk to the Grand-Place
Breakfast buffet served every day
Bites and drinks at the bar during lunch and dinner
rue Joseph Plateau N°2
BUSS BOURSE: 48-95 BOURSE
METRO DE BROUCKERE LINE 2: 29-65-66-63 DE BROUCKERE
CENTRAL STATION: 1 STE-CATHERINE
STATION BRUSSELS NORTH: 4 BOURSE
TRAIN FROM ZAVENTEM: AIRPORT EXPRESS CENTRAL STATION
BRUXELLES NATIONAL At 15km / 9.38 miles
BRUGGE At 85km / 52.82 miles
LIEGE At 100km / 62.14 miles
PARIS At 300km / 186.43 miles
CENTRAL STATION At 0.6km / 0.38 miles
MIDI STATION At 3km / 1.88 miles
Check-in from - Check out up to
The Bar: a friendly place to get together at any time of day.
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
100% genuine reviews from our guestsFind out more
Rooms small, dirty!!!
Customer review rating 0.5/5
Anonymous Business - Confirmed reviews ALL
Room we stayed floor 5th room number 511 : twins bed so bad, mattress was falling from the bed, the room so small for two people, toilet and WC dirty! And small that you can't even good sit on the WC. Noisy neighborhood. We also had a very very bad experience with a drunk people in the hotel 1 person was even knocking on our door at midnight trying to get in our room, I called the reception the guy was very helpful brought the man to his room, but couldn’t offer us any other solution we didn’t feel save anymore in the hotel. He promised us that the manager will speak to us next morning (18.5.2022) so we went to the reception but the guy who was working simply without any interest said us that the manager is not there!!! Any sing of interest that he will call him/her or try to do so, just simply the manager is not here and that's it!!!! This is so brutal unhuman and unprofessional. We will give this negative feedback all over we can also my managers are already involved. Never Ibis hotel !!!!
Dear Z., Thank you for taking the time to share your review. We regret that our cleaning standards were not those we set ourselves. Please don't hesitate to inform our team members at the time so that we may take appropriate action. Rest assured, we have addressed your comments with our housekeeping team. We are happy that you received such friendly and professional service from our team member during the night. This will encourage us all to continue upholding our high standards of customer service. However, we are sorry that you felt the level of service delivered by the person working in the morning was not that expected and rest assured that this critical feedback will be addressed. Our Operational Manager was not here yet when you requested her assistance that early in the morning, but she was available for questions the whole day. Please accept our sincere apologies for the incident you mention and the procedures to follow will be reinforced to ensure the privacy of our guests. I was glad to read that the other guest was swiftly escorted to his own room and that you did not encounter anything else during your stay. We hope we can provide you with an improved stay in the future. Kind regards, Marc UYTTERHOEVEN, General Manager
Suitable for both business and vacation for a better experience of Brussels
Customer review rating 5.0/5
Patricia Business - Confirmed reviews ALL
This is my second time at this hotel. I love the efficiency of the staff, cleanliness of the whole hotel and quietness as i usually need time to work.
Dear Patricia, Thank you for such a positive review. The comfort and satisfaction of our guests are of the utmost importance to us, and we are delighted that you enjoyed your stay with us. It would be a pleasure to welcome you again. Best regards, Marc UYTTERHOEVEN, General Manager
Classic three star down town
Customer review rating 3.0/5
Simen Couples - Confirmed reviews ALL
Good location (chosen for that reason), pleasant and professional staff. Small rooms, bad long-time cleaning (good short time), cheap breakfast.
Customer review rating 4.5/5
Andrija Business - Confirmed reviews ALL
Very satisfied with the service, your stuff is professional and helpful.
Hotel in a convenient location
Customer review rating 4.0/5
Jola Couples - Confirmed reviews ALL
The hotel has a great location in the city center - there are many famous spots, restaurants, and shops within walking distance. The room was rather small but clean and comfortable. I enjoyed the coffee/tea station as well. Breakfast was not very diversified but it’s a 3-star hotel only so it was probably just right for this price range.
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