ibis Brussels City Centre 3 stars

Customer review rating (ALL Rating) 4.1/5 2,010 reviews

Best price
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ibis Brussels City Centre - Image 1
ibis Brussels City Centre - Image 2
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ibis Brussels City Centre - Image 4
rue Joseph Plateau N°2, 1000 BRUSSELS, Belgium

Description

Hotel extras

  • Located in the heart of Brussels, 7-minute walk to the Grand-Place

  • 'Green Key' certified

  • Air-conditioned rooms

  • Breakfast buffet served every day

  • Bites and drinks at the bar during lunch and dinner

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000 BRUSSELS
Belgium

GPS:50.850204, 4.349662

Telephone
Fax +32 2 514 22 14

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

The Bar, a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,010 reviews

TripAdvisor Rating  3.7/5  3,597 reviews

Business trip for two noghts

Customer review rating 4.0/5

John A. Business - Confirmed reviews ALL

Dear John, Thank you for taking the time to share your review. We are delighted that you found our check-in process efficient and our rooms clean, reflecting our commitment to providing A. comfortable and welcoming environment. Our team works hard to ensure A. seamless arrival experience and A. high standard of cleanliness for all our guests. However, we are sorry to hear that the room decor did not meet your expectations and that you experienced difficulties with phone connectivity. We recognize these areas are important for A. pleasant stay. While we regularly update our facilities to maintain A. fresh and contemporary atmosphere, we also understand the importance of staying connected, especially when away on business. Nonetheless, we are pleased to acknowledge your appreciation for our environmental initiatives, such as the option to reuse towels. We also hope the ongoing room upgrades enhance the overall guest experience at ibis Brussels City Centre, ensuring A. modern and restful environment. We hope we will have the opportunity to see you again in the future. Best regards, Marc UYTTERHOEVEN, General Manager

well location

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found the booking process easy and that our service met your expectations in this regard. Nonetheless, we understand that the room did not quite meet your expectations in terms of size and modernity. Our rooms were last renovated in 2015 and we strive to maintain them to a high standard; however, we acknowledge that preferences for design and space can vary widely. Additionally, we apologize that the lack of complimentary coffee and tea in the room was not to your liking. We do offer these amenities in our premium rooms and always encourage guests to inquire about the available options that might best suit their needs. Regarding the internet speed, we are sorry to hear that you encountered issues and we are continuously working on improving the connectivity experience for all our guests. Finally, we are delighted that you appreciated the central location of our hotel, which is indeed right in the heart of Brussels and close to many attractions and public transport options. We understand how important a great location is to our guests\' overall experience. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Marc UYTTERHOEVEN, General Manager

Well located, hotel staff brilliant, poor room and floor

Customer review rating 3.0/5

Jl Families - Confirmed reviews ALL

Good Stay.

Customer review rating 3.5/5

David S. Solo - Confirmed reviews ALL

Disappointed

Customer review rating 3.0/5

Mariella Business - Confirmed reviews ALL

Dear Mariella, We would like to thank you for this review about your recent experience in our hotel. We are delighted that our user-friendly app enhanced your experience and that the welcome coffee offered upon check-in brought you some comfort. However, we understand your concerns regarding the absence of a kettle and tea/coffee amenities in your room, as well as a shower cap and slippers. Our premium rooms include such amenities for added convenience, and we regret any confusion experienced during your stay. Furthermore, we offer additional items like toothbrushes, toothpaste, and extra towels upon request at reception to meet our guests\' needs. We sincerely apologize if this was not clearly communicated to you and for any inconvenience caused. Nonetheless, we are pleased that you appreciated the complimentary coffee offered at check-in. We pride ourselves on those little touches that can make a difference in our guests\' stays. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Marc UYTTERHOEVEN, General Manager

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Other web-users rate our hotel

  • 2,292 reviews 9.7/10 Location
  • 2,597 reviews 4.3/10 Room
  • 1,663 reviews 8.5/10 Service
  • 40 reviews 5.6/10 WiFi
  • 1,799 reviews 2.7/10 Comfort
  • 842 reviews 7.5/10 Breakfast
  • 839 reviews 6.1/10 Cleanliness
  • 319 reviews 4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.