ibis Brussels City Centre 3 stars

Customer review rating (ALL Rating) 4.1/5 2,099 reviews

ibis Brussels City Centre - Image 1
ibis Brussels City Centre - Image 2
ibis Brussels City Centre - Image 3
ibis Brussels City Centre - Image 4

Description

Hotel extras

  • Located in the heart of Brussels, 7-minute walk to the Grand-Place

  • 'Green Key' certified

  • Air-conditioned rooms

  • Breakfast buffet served every day

  • Bites and drinks at the bar during lunch and dinner

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000 BRUSSELS
Belgium

GPS:50.850204, 4.349662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Bar, a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,099 reviews

TripAdvisor Rating  3.5/5  3,569 reviews

Bad stay

Customer review rating 1.5/5

M. R. Couples - Confirmed reviews ALL

I am the silver member of Accor group and travelling world wide with my family and I always book IBIS. This hotel room was horrible, we are hardly 58kgs weight and 5.7ft in heights. Both of us couldn’t even enter the room properly, forget moving, the bathroom was so small, everyday we get injured either hands or legs, the dustbin was also didn’t have cover in it. I don’t know which idiot built this hotel and you are looting us by selling these rooms. I will never book Ibis in future.

Very good stay

Customer review rating 5.0/5

Jason Solo - Confirmed reviews ALL

Really good experience front of house staff very polite and courteous. Asked specifically for a quiet room at the time of my booking and was allocated one when I arrived at the hotel. Breakfast very good, plenty of choice and food options were replenished quickly when they had run out. Overall a great stay

Good basic hotel in the centre of the city.

Customer review rating 4.0/5

Jiri L. Solo - Confirmed reviews ALL

Had a good stay in this hotel. Small but nice and clean room. Friendly staff! Well located.

Excellent location

Customer review rating 4.0/5

Fm Families - Confirmed reviews ALL

On the whole, very pleasant. The facilities are basic but very good value. Breakfast was great with lots of choice.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our facilities to your satisfaction and that you considered the value and breakfast offerings to be excellent. Our team works hard to ensure a variety of choices at breakfast to start your day right. However, we regret that some aspects of your stay did not meet the high standards we strive to uphold. We understand the convenience of having a luggage room available and apologize for the inconvenience caused by the locker fee. Additionally, we take note of your comments regarding the toiletries and internet speed, and we appreciate you bringing these matters to our attention. We are always seeking ways to enhance our guest experience and your feedback is invaluable to us in this continuous effort. Finally, we are pleased that you enjoyed our central location, convenient for exploring the vibrant heart of Brussels. Our proximity to historical sites, shopping areas, and public transport is something we are very proud of, and we're glad it contributed positively to your stay. We hope to welcome you back. Best wishes, Marc UYTTERHOEVEN, General Manager

Well located

Customer review rating 3.5/5

Chebe P. Solo - Confirmed reviews ALL

Good receptionists and sumptuous breakfast

Dear Chebe, Thank you for taking the time to review your stay. We are thrilled that you appreciated the attentive service provided by our receptionists and the variety of options available at our breakfast buffet. Our team strives to deliver an exceptional experience, and it's rewarding to know that these aspects of your stay stood out. However, we are sorry that some aspects of your stay did not meet your expectations. We understand that pricing is always a consideration, and we aim to offer competitive rates that reflect our central location and quality of facilities. Regarding the internet speed, we recognize the importance of staying connected, and we are continually working to ensure our guests have access to efficient and reliable Wi-Fi service. Nonetheless, we are delighted that you found our location to be ideal for exploring the heart of Brussels and enjoying the local attractions. The ibis Brussels City Centre takes pride in its prime location, close to the Grand Place and a variety of shopping and dining options, making it a convenient choice for our guests. We are looking forward to welcoming you again. All the best! Marc UYTTERHOEVEN, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,056 reviews 9.6/10 Location
  • 2,453 reviews 4.3/10 Room
  • 1,518 reviews 8.5/10 Service
  • 45 reviews 7.9/10 WiFi
  • 1,725 reviews 3/10 Comfort
  • 792 reviews 7.6/10 Breakfast
  • 756 reviews 6/10 Cleanliness
  • 322 reviews 3.5/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Brussels