Aparthotel Adagio Brussels Grand Place

Customer review rating (ALL Rating) 4.4/5 7,205 reviews

ALLSAFE approved hotel

Aparthotel Adagio Brussels Grand Place
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+ 12 Services

Hotel extras

  • Located in the heart of Brussels

  • Immediate proximity to Grand Place (500 m)

  • Bus and metro within 3 minutes, ideal for exploring the city

  • Lively neighborhood, near the shopping arcades

  • 24 hour reception

Hotel location

Aparthotel Adagio Brussels Grand Place

Boulevard Anspach 20
1000 brussels
belgium

Tel: +3222129300

Fax: (+32)2/2129301

Check-in from 15h00

Check out up to 11h00

  • METRO STIB :  1 et 5 DE BROUCKERE

  • TRAM STIB :  3-4-31-32-33 DE BROUCKERE

  • By plane

    BRUSSELS AIRPORT At 16km / 9.94 miles

  • By plane

    CHARLEROI BRU SOUTH At 56km / 34.8 miles

  • By train

    BRUSSELS MIDI At 2km / 1.24 miles

GPS :50.850098, 4.351809

Hotel services

One breakfast

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 140 rooms
    • 7 rooms for people with reduced mobility
    • 28 family rooms
    • 27 connecting rooms
    • 140 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • Dutch
    • French
    • Spanish
    • English
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
Well-being
  • Fitness center
    • On site

Our accommodation(s)

Your home away from home. Enjoy our modern studios for two people and appartments for four people. The accommodations include a fully equiped kitchen, flat screen TV, bathroom with bathtub, individual safe and free WiFi.

Studio for 2 people

Accessible room

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our guest reviews for
Aparthotel Adagio Brussels Grand Place

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,205 reviews

TripAdvisor Rating 4.0/5

1,482 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Awesome place & Great Price

Customer review rating 5.0/5

K D. Solo - 16/11/2021 Confirmed reviews ALL

Very pleased w/staff. Best customer service and knowledgeable about the area. Truly enjoyed my stay there and will go again!

Great stay!

Customer review rating 4.5/5

Monica Couples - 15/11/2021 Confirmed reviews ALL

The hotel is located in an amazing area in downtown, with lots of restaurants, supermarkets, cafés and everything you need to have a great experience in Brussels. We really enjoyed the kitchen in the room too, it was perfect. I wish the beds were a bit harder but that's our taste in beds, what to do. The service was absolutely friendly and helpful. Thank you for all!

Well located, good stay

Customer review rating 3.0/5

Sid Couples - 08/11/2021 Confirmed reviews ALL

Hotel is clean, very good location. But we book for a double bed, we just had twin beds arranged together so we did not sleep very well with my wife.

Dear Sir, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Brussels Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For the next time, we recommend that you contact our reception team directly before your arrival to specify your requests. We would be happy to assign you a room with a double bed. Also, as a reminder, our team is at your disposal 24 hours a day at the reception desk to solve any problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Isabelle Chaloner - General Manager

Great Location!

Customer review rating 5.0/5

Lara Couples - 01/11/2021 Confirmed reviews ALL

Ideal location for a stay in Brussels if you're a tourist and want to visit the city. The metro station is next door, so is Paul bakery. Carrefour city is just across the road. So many restaurants, pubs and bars at a walking distant (10min or less). Staff are very friendly and the room is very nice and we had all what we expected and needed. I would definitely stay there when I visit Brussels again!

Dear Guest, Thank you for taking the time to share your feedback. We are glad to learn you had a nice experience and we look forward to your next visit. Sincerely, Isabelle Chaloner - General Manager

Nice location, but the hotel needs renovation

Customer review rating 3.0/5

Alexandre Couples - 25/10/2021 Confirmed reviews ALL

The hotel is located in the city center - close to the metro, bus and train station. Accommodation with animals is possible. The staff are helpful and attentive. Disappointed with the condition of the rooms: old, shabby and sometimes even broken furniture; flies in the room, not working heated towel rail in the bathroom and so on. The hotel is in need of renovation and, in my opinion, does not meet the standards of the chain.

Dear, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Brussels Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Isabelle Chaloner - General Manager

Excellent!

Customer review rating 4.5/5

Harald Business - 11/10/2021 Confirmed reviews ALL

Lovely room, clean everywhere, professional staff, nice hotel and very nice located.

Dear sir, Thank you for the maximal score! We are pleased to learn that the stay met your expectations. We hope to see you again very soon. Sincerely, Isabelle Chaloner - General Manager

Schön gelegen, freundliches Personal

Customer review rating 4.5/5

Eld D. Couples - 11/10/2021 Confirmed reviews ALL

We had a very nice stay. The welcome was friendly and efficient. We visited to celebrate my 50th birthday in Brussels. We found in the room a nice greeting and two beer bottles as a present which we really appreciated! Thank you :-)! The location is very convenient, and the metro station entrance is just next to the entrance to the hotel. Next to the hotel there are many shops and also several supermarkets. Also the check-out was very friendly and quick. One small comment: The floor had some smell (maye a previous guest who had a dog), and the room smelled a little from cigarettes (maybe some previous guest who smoked although it is a non-smoking room?). However, it is difficult to get rid of such smells, but I guess in a few days these smells will be gone. Otherwise, everything was great! Thank you very much. We will be happy to stay again there and recommend it to friends.

Customer review rating 4.0/5

Anonymous Solo - 09/10/2021 Confirmed reviews ALL

It is very practical to have an apartment. Just a downside, when you arrive the first day, it is not as clean as a regular apartment room. It might be that because other people have stayed before there, so the toilets water tab for washing the hands, or the tab in the kitchen is not as clean as it could be.

Dear Guest, Thank you for sharing your comments. We are sorry to learn that some parts of the room were not clean when you arrived. The housekeeping has been made aware and we will work on it to prevent future occurrence. We wish you a nice evening. Sincerely, Isabelle Chaloner - General Manager

Limited towels and stuffy rooms

Customer review rating 3.0/5

Lee Friends - 05/10/2021 Confirmed reviews ALL

Nice clean apartments, however for 4 people we were never given any extra towels despite housekeeping coming past our room every day. The rooms were really stuffy as the windows opened Into a shopping center with a roof so no fresh air and the air conditioner at it's lowest setting was hot. Would stay again but ask for a window onto the street for fresh air and ask for more towels upon check-in.

Dear, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Brussels Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For your information, we do not clean or change towels if you stay less than 8 nights. We do offer one cleaning per week once you have stayed 8 nights with us. As for the room, we will be happy to give you the street side during your next stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Isabelle Chaloner - General Manager

Well located

Customer review rating 3.5/5

Anonymous Business - 05/10/2021 Confirmed reviews ALL

It was a nice experience overall. My stay was covered by my company, however, I don't think I would pay so much money to stay at Adagio myself because I really value the fitness centers at hotels and Adagio's fitness center was basically just 2 cardio machines.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to learn that the room did not meet your expectations. There are two different fitness rooms in our Aparthotel on the 3rd and 7th floor; they have both different machines. Sincerely, Isabelle Chaloner - General Manager

Very friendly service!

Customer review rating 5.0/5

Pedro Families - 01/10/2021 Confirmed reviews ALL

Two day stay with a small baby due to a problem in our apartment. The staff really made everything they could to make our stay as comfortable as possible and gave us even a bigger room to have some space with the baby. They took into account specific needs of the baby (baby bed, hand blender to make baby food, help with the luggage...). Very satisfied!

Dear sir, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Brussels Grand Place. It was a pleasure to welcome you and your family. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Isabelle Chaloner - General Manager

Excellent stay

Customer review rating 4.5/5

Daniel Families - 27/09/2021 Confirmed reviews ALL

Great location, friendly staff, everything you need for a stay in the heart of Brussels

Customer review rating 5.0/5

Anonymous Friends - 22/09/2021 Confirmed reviews ALL

Everything was lovely

Great location and bed comfort

TripAdvisor rating 4.0/5

Family_NDpesados Business - 24/08/2021 TripAdvisor review

The only really bad thing is the weekly cleaning. When they passed to clean my room you could not see any difference. Efforts need to be done in that sense. Front desk staff great and kind. Breakfast at 07h is too late as well for workers who need to leave earlier. Option to have a coffee and a sandwich before 7 should be offered to business men and women

Very nice stay as usual

TripAdvisor rating 5.0/5

Meander712103 Business - 09/08/2021 TripAdvisor review

A very nice apart-hotel with excellent location close to all the relevant places. Plenty of supermarkets near-by and the metro station just next to the entrance. Rooms are specious and comfortable. Everything is organized with covid-imposed measures in place, I felt quite safe. Very helpful staff. My favorite hotel in Brussels

Dear sir, We thank you first of all for your loyalty to Adagio and for your comments following your last stay. It is always a pleasure to welcome you and we are already looking forward to your next visit. Kind regards,

relaxed stay, and excellent staff working here who are forthcoming

TripAdvisor rating 5.0/5

mirya2010 Family - 29/12/2019 TripAdvisor review

really enjoyed ourselves, will book again during summer holidays to explore the suburbs of Bruges. it was a good experience for us , we chose the self catered option as we had our children with us. good ambiance not far from the hotel, walking distance to Gare centrale.

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Brussels Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurence Braem General Manager

Trip in December

TripAdvisor rating 4.0/5

150vladimirl Family - 19/12/2019 TripAdvisor review

The location of the hotel is excellent in the very center; registration was quick; comfortable; but in the corners of the rolled up dust pieces no one cleaned the room for five days. Plus, that there was a kitchen in the room, minus no one cleaned the garbage in a week, packages accumulated and filled half of the kitchen area. The room was quietly pleased.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laurence Braem General Manager

Pied a terre in Brussels City Centre

TripAdvisor rating 4.0/5

JohannesEvangelista Couples - 21/11/2019 TripAdvisor review

Near Grote Markt / Grand Place, shops, restaurants and tourist hotspots of Brussels City Centre. Next to metrostation. Good and clean studio-rooms. Good sound isolation. We personally like the rooms with two beds (less soft mattresses). You can opt for shopping mall or street view. Good staff/service. (Attention for safety at entrance. Good care for lost/forgotten items. Practical little shop at entrance.) Good value for money. We came many times and will come again.

Dear guest, We thank you for yur loyalty to Adagio Brussels Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope you keep choosing us for your stays in Brussels! Best regards,

Not a nice place wonderfuly located

TripAdvisor rating 2.0/5

GiulioPa Business - 21/10/2019 TripAdvisor review

I booked this place considering the location. Indeed it is really nice located, basically on top of a metro station an everything in the center is whiting walking distance. BUT: the room was really sad: the window (which I could not properly open) was giving on the inside of a shopping mall, the room was not properly cleaned, an extremely strong chemical deodorant had been sprayed and could not get rid of that unpleasant small during my stay (which impregnated also the cloths). I discovered only once there that cleaning happens once a week. Definitely not to be recommended for short and business trips.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Brussels Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurence Braem General Manager

Conveniently Located

TripAdvisor rating 4.0/5

donhooya Couples - 30/09/2019 TripAdvisor review

It is close to the metro, so going to Brussels Central, Midi and Nord is convenient. Plus it is a short walking distance to the Grand Place and Gallerie St. Hubert. The minus is trash cans were too small (we stayed for a week) and room will be cleaned if you stay more than a week. Faucet in the toilet was broken(rm712). Overall, it was still a good place to stay.

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