Aparthotel Adagio Brussels Grand Place

Customer review rating (ALL Rating) 4.6/5 2,735 reviews

Best price
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Aparthotel Adagio Brussels Grand Place - Image 1
Aparthotel Adagio Brussels Grand Place - Image 2
Aparthotel Adagio Brussels Grand Place - Image 3
Aparthotel Adagio Brussels Grand Place - Image 4
Boulevard Anspach 20, 1000 BRUSSELS, Belgium

Description

Hotel extras

  • Located in the heart of Brussels

  • Immediate proximity to Grand Place (500 m)

  • Bus and metro within 3 minutes, ideal for exploring the city

  • Lively neighborhood, near the shopping arcades

  • 24 hour reception

Our accommodation(s)

Book this hotel
Room 1

Studio

Studio for 2 people

Photo out of - Studio for 2 people

Hébergement avec lit double, cuisine tout équipée, salle de bain avec baignoire, toilettes séparées, télévision à écran plat, coffre, système de refroidissement d'air et WIFI.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Lounge with 1 pull-out sofa bed, bedroom with 2 single beds, equipped kitchen, bathroom with bathtub, toilet, TV, individual safe, separated toilet, flat-screen TV, individual safe, air-cooling system and WIFI.

  • Views:

    City View

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

Double sofa bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Aparthotel Adagio Brussels Grand Place

Boulevard Anspach 20
1000 BRUSSELS
Belgium

GPS:50.850098, 4.35172

Telephone
Fax +32 2 212 93 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 140 rooms
  • 7 rooms for people with reduced mobility
  • 28 family rooms
  • 140 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat
  • Pressing Additional charge

Entertainment

  • Football Table
  • Piano

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas
  • Plugs and converters available on desks Additional charge

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Children
  • Buffet Additional charge

Business

2 Meeting rooms

Family

Services for children

  • Children''s library
  • Play area
  • Children''s TV Channels

Well-being

Fitness center

  • On site
  • Near the property

  • Parking pricing: 30.00 € 30 EUR Per day

2 breakfasts

Photo out of - Breakfast

Children

Breakfast is free of charge for children under 16 years old (subject to one paying breakfast per apartment).

Services

  • Hot Breakfast
  • Cold breakfast

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Services

  • English
  • Continental
  • Hot Breakfast
  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,735 reviews

Customer review rating 2.0/5

Janet F. Solo - Confirmed reviews ALL

Dear Janet F., Thank you for sharing your feedback. I regret to hear that your experience did not meet your expectations, particularly regarding the condition of the property and noise disturbances. Your comments are valuable for our continuous improvement efforts. Best regards, Pedro Tomé Jorge - General Manager

Customer review rating 0.5/5

Hisham F. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I regret to learn that noise disturbances impacted your comfort and sleep quality. Your comments are valuable, and we will consider them as we strive to improve our guests' experience. Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Mark G. S. Couples - Confirmed reviews ALL

Dear Mark, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found your apartment clean and well-equipped for your needs. We appreciate your observation about noise levels, as we continually strive to enhance our guest experience. Pedro Tomé Jorge - General Manager

Customer review rating 3.5/5

Appili K. R. Business - Confirmed reviews ALL

Dear Appili K. R., Thank you for your feedback regarding your recent stay. We acknowledge the importance of cleanliness and apologize for the inconvenience you experienced with the air conditioning and room odor. Your comments will be taken into consideration as we strive to improve our services. Pedro Tomé Jorge - General Manager

Customer review rating 1.5/5

Suraj V. D. Solo - Confirmed reviews ALL

Dear Mr., Thank you for sharing your feedback regarding your recent stay at Aparthotel Adagio Brussels Grand Place. I sincerely apologize for the challenges you encountered during your visit, particularly with locating the hotel amidst the construction and the issues with your air conditioning. Your concerns about the visibility of our signage are duly noted. While we strive to maintain clear directions for our guests, we understand that external factors, such as construction, can create confusion. We are pleased to inform you that temporary signage has been installed. Regarding the air conditioning, I regret that the resolution process did not meet your expectations. It is our standard protocol to address maintenance issues promptly; however, it appears we fell short in this instance. Please know that your experience will be reviewed to enhance our service delivery. I appreciate your recognition of the cleanliness and comfort of our rooms despite the inconveniences you faced. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future. Best regards, Pedro Tomé Jorge - General Manager

Dear Janet F., Thank you for sharing your feedback. I regret to hear that your experience did not meet your expectations, particularly regarding the condition of the property and noise disturbances. Your comments are valuable for our continuous improvement efforts. Best regards, Pedro Tomé Jorge - General Manager

Customer review rating 0.5/5

Hisham F. Business - Confirmed reviews ALL

Noisy throughout the night. Could not sleep

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I regret to learn that noise disturbances impacted your comfort and sleep quality. Your comments are valuable, and we will consider them as we strive to improve our guests' experience. Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Mark G. S. Couples - Confirmed reviews ALL

clean and tidy apartment with everything we needed. Could be a bit noisy despite the double glazing

Dear Mark, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found your apartment clean and well-equipped for your needs. We appreciate your observation about noise levels, as we continually strive to enhance our guest experience. Pedro Tomé Jorge - General Manager

Customer review rating 3.5/5

Appili K. R. Business - Confirmed reviews ALL

stay is good, some time smell in the room, Air-condition stopped. Cleaning room daily or alternative day is basic hygiene aspect in hospitality.

Dear Appili K. R., Thank you for your feedback regarding your recent stay. We acknowledge the importance of cleanliness and apologize for the inconvenience you experienced with the air conditioning and room odor. Your comments will be taken into consideration as we strive to improve our services. Pedro Tomé Jorge - General Manager

Customer review rating 1.5/5

Suraj V. D. Solo - Confirmed reviews ALL

Even if the hotel was well placed in the city, after the drop off by Uber taxi by the side of the road, it was extremely difficult to find the hotel as there was no visible prominent board or signs in front of the hotel as there was some constructions happening infront of your hotel. inspite of google map showing the hotel in the place, a new visitor to the city and especially at the dusk with 2 new huge suitcases dragging around is a terrible experience walking back and forth. Atleast, if you have a replacements of your hotel name board going on, it would have been so easy, if you could have informed the new guests of this inconvenience and saved us lots of time, effort and money on roaming calls calling to your hotel. Later I found out there was a small insignificant board kept on the top of the main door. The A/C in the room wasn't working. Initially I thought, its because i switched it on and need time to cool down. But the whole night went of like that and i stayed in the not so cool room without complaining and being patient. The next day it remained the same and when i came back to the room, the A/C status was the same and I informed the reception , who took up my complaint and checked the status of AC and informed me its working. Since i insisted it isnt, and the settings are as he told me, he lodged an entry to the system for the maintenance team to come and check the next day. The next day I went out and came late around 9-10 and I found that the AC wasn"t repaired at all and the condition was the same. I informed them back and the reception told me sometimes it happens, they cannot do anything or change the room as you are fully booked and that I can have a free drink instead as a compensation and thats all he could do at that moment. I found that pretty insulting. In a nut shell, i stayed in the hotel for 3 nights without AC and thanks to your very disappointing maintenance team or company or whatever that entity is. Otherwise your rooms were ok, clean, and bed was good, though the outside noise was really bothersome to sleep combined with no AC

Dear Mr., Thank you for sharing your feedback regarding your recent stay at Aparthotel Adagio Brussels Grand Place. I sincerely apologize for the challenges you encountered during your visit, particularly with locating the hotel amidst the construction and the issues with your air conditioning. Your concerns about the visibility of our signage are duly noted. While we strive to maintain clear directions for our guests, we understand that external factors, such as construction, can create confusion. We are pleased to inform you that temporary signage has been installed. Regarding the air conditioning, I regret that the resolution process did not meet your expectations. It is our standard protocol to address maintenance issues promptly; however, it appears we fell short in this instance. Please know that your experience will be reviewed to enhance our service delivery. I appreciate your recognition of the cleanliness and comfort of our rooms despite the inconveniences you faced. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future. Best regards, Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Julie H. Couples - Confirmed reviews ALL

I think the only issue was a lack of staff at reception with only one person to handle many people checking in.

Dear Julie H., Thank you for your positive feedback regarding your stay. I am pleased to hear that you enjoyed our location and the amenities provided in your room. I appreciate your observation about the reception staffing and will take it into consideration for future improvements. Pedro Tomé Jorge - General Manager

Customer review rating 5.0/5

Sally A. Business - Confirmed reviews ALL

I came for a work trip and stayed for 3 weeks in Adagio Brussels Grand Place. This accommodation was the best decision I had made. Well located, the De Brouckere station was just next to the hotel. Supermarkets, cafes, and fast food outlets are just around the hotel. I would certainly return to this hotel on my next trip.

Dear , Thank you for your positive feedback regarding your recent stay at Aparthotel Adagio Brussels Grand Place. We are delighted to hear that our location and the assistance provided by our staff contributed to a comfortable experience during your work trip. It is always rewarding to know that our guests appreciate the convenience of nearby amenities. We look forward to welcoming you back on your next visit. Best regards, Pedro Tomé Jorge - General Manager

Customer review rating 3.5/5

Saravana K. M. Business - Confirmed reviews ALL

it was good. except few things like the bathroom handle was broken. didn't provide any complimentary items.

Dear Guest, Thank you for sharing your feedback. I am pleased to hear that you appreciated our location. I sincerely regret the inconvenience caused by the broken bathroom handle and the absence of complimentary items. Please do not hesitate to contact our Reception team should you encounter any issues during a future stay, as we would be happy to assist you and find a solution as quickly as possible. We appreciate your comments and will certainly take them into consideration as we continue to improve our guests' experience. Best regards Pedro Tomé Jorge - General Manager

Customer review rating 4.0/5

Sharon J. Couples - Confirmed reviews ALL

Good facilities and centrally located. Felt safe in the apartment, we were on the 6th floor.

Dear Sharon, Thank you for your positive feedback regarding your stay at our aparthotel. We are pleased to hear that you found our location convenient and felt safe during your time with us. Your satisfaction is our priority. Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Natsuki H. Business - Confirmed reviews ALL

The location was great, within walking distance of all the places we wanted to visit. Although the streets outside were quite noisy, the room was completely quiet, which I really appreciated. Thank you for such a pleasant stay!

Dear Natsuki , Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the comfort of your room as well as our convenient location. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Pedro Tomé Jorge - General Manager

Customer review rating 3.0/5

Katherine W. Families - Confirmed reviews ALL

Room was lovely and clean, great facilities in the room. We would have appreciated being told that our room faced into a covered mall, which was still under construction. You could hear what sounded like doorbells ringing from just after 6am, then people pushing machinery and tools around in the cobblestone flooring of the mall, which echoed up into our room, even with windows closed. Construction workers were talking and drilling started from 8:00am sharp, vibrating through our room and windows. The covered mall meant no breeze at night, and the room was quite warm. I know the noise will be fixed once building is finished, but we would have appreciated an option for an external room. Finally, the bedding was too small on the beds. Any movement and the bottom sheet would slip off the horrible plastic mattress lining. The mattress lining made the bed hot and almost unable to be slept on. I ended up sleeping on top of the quilt. The bathroom was the best we had experienced in our Europe trip.

Dear Mrs., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the cleanliness and facilities of your room, and especially the bathroom. We are sorry that the ongoing works and the location of your room caused discomfort during your stay. We fully understand that the noise and warmth affected your overall experience and regret that we were unable to provide you with an external-facing room on this occasion. We have also taken note of your remarks concerning the bedding and mattress protection, as this is valuable feedback for us to review. We hope to have the opportunity to welcome you again in the future for a more comfortable and enjoyable stay. Best regards, Pedro Tomé Jorge - General Manager

Customer review rating 4.0/5

Tanya S. Couples - Confirmed reviews ALL

Comfortable accommodations. Quick walk to Grand Place along with easy access to trains, restaurants and shops.

Dear Tanya , Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our accommodations comfortable and appreciated our location. It is always our goal to provide a pleasant experience for our guests. Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Renee M. Couples - Confirmed reviews ALL

Excellent location, amenities, security and apartment

Dear Guest, Thank you for your positive feedback regarding our excellent location, amenities, and security. We are delighted to hear that you enjoyed your stay in our apartments. Your satisfaction is our priority, and we appreciate your kind words. Pedro Tomé Jorge - General Manager

Customer review rating 4.0/5

Janelle B. Couples - Confirmed reviews ALL

Aparthotel Adagio Brussels Grand Place was centrally located with many restaurants and bars within a short walk. The staff were helpful. Having a laundry room in the building was very handy. Brussels old town can be a bit noisy on Friday/Saturday nights.

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient and appreciated our staff's assistance. We acknowledge the noise from the surrounding area during weekends and appreciate your understanding. Pedro Tomé Jorge - General Manager

Customer review rating 5.0/5

Leo C. Solo - Confirmed reviews ALL

The room was great and the staff very helpful.

Dear Guest, Thank you for your kind words regarding our location, room quality, and the helpfulness of our staff. We are delighted to hear that your needs were met during your stay at Aparthotel Adagio Brussels Grand Place. Best regards, Pedro Tomé Jorge - General Manager

Customer review rating 5.0/5

Laura G. Couples - Confirmed reviews ALL

This place was perfect for us. Had a little kitchen to cook breakfasts and dinners if we wanted, very clean, quiet and great amenities. Loved that we could do laundry too!

Dear Guest , Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the comfort, cleanliness, and amenities of our hotel, including the convenience of the kitchen and laundry facilities. Your satisfaction is our priority, and we look forward to welcoming you back soon. Pedro Tomé Jorge - General Manager

Customer review rating 2.0/5

Mani M. A. Business - Confirmed reviews ALL

induction cooker not functioning , toilet stinking after flash, no room cleaning for 7 days stay, not changing towel, mat or supply tissues. No mineral water provided.

Dear Guest, Thank you for your feedback. We are sorry about the issues with the induction cooker and the toilet, and we will certainly look into them. Should you encounter any issue during your stay, please do not hesitate to contact Reception so that we can assist you and find a solution. We are also sorry that the absence of daily housekeeping did not meet your expectations. As an aparthotel, daily cleaning is not included in our standard service, but can be arranged at an additional cost. We hope to welcome you again for a more enjoyable stay. Best regards, Pedro Tomé Jorge - General Manager

Customer review rating 1.5/5

Shubham C. Business - Confirmed reviews ALL

I was not satisfied with the overall service during my two-week stay, especially considering that I paid for each day of my reservation. Despite making a prior request, the room was not ready when I arrived, which was disappointing after a long journey. I had also specifically requested a room with a road-facing view from the balcony, but this request was not accommodated. Additionally, coffee capsules were not provided in the kitchen, which was an inconvenience and affected the overall experience. I expected better preparation, attention to guest requests, and basic amenities for a stay of this duration. Unfortunately, the service did not meet my expectations, and I hope this feedback will be taken into consideration to improve the experience for future guests.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that certain aspects of your two-week stay did not meet your expectations. We regret that, despite being offered complimentary access to your room before our official 3:00 PM check-in time, it was still not as early as you had hoped, especially after a long journey. We always do our best to accommodate our guests’ preferences, including requests for a specific view or room location. As these depend on the rooms available at the time of arrival, we are unfortunately not always able to fulfil every request. We also appreciate your comments regarding the coffee capsules and other amenities and will certainly take them into consideration as we continue to improve our guests’ experience. Your observations regarding service and preparation are valuable to us as we continually seek to improve. I assure you that your comments will be reviewed with our team to enhance our service delivery. Thank you once again for your input. Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Vladimir M. Couples - Confirmed reviews ALL

Excellent location in city center 10min walk to Grand Place Centraal Main railway station and many attractions. Next to Train Station with Main Street in front packed with convenience stores, bakery and restaurants. Staff is friendly and helpful. Rooms are clean and comfy. Very good value for money.

Dear Vladimir M., Thank you for sharing your positive experience at Aparthotel Adagio Brussels Grand Place. We are delighted to hear that you appreciated our central location, friendly staff, and the cleanliness of our rooms. Your feedback regarding the value for money is also greatly appreciated. We hope to welcome you back in the future for another enjoyable stay. Pedro Tomé Jorge - General Manager

Customer review rating 4.0/5

Victor V. Couples - Confirmed reviews ALL

Great location, close to shops, easy access to transport. Breakfast was better than expected. Overall good stay.

Dear Victor V., Thank you for taking the time to share your positive experience. We are delighted to hear that you enjoyed our convenient location and exceeded expectations with breakfast. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay. Pedro Tomé Jorge - General Manager

Other web-users rate our hotel

  • 2,463 reviews 9.7/10 Location
  • 2,337 reviews 8.2/10 Room
  • 1,898 reviews 9.2/10 Service
  • 27 reviews 9.3/10 WiFi
  • 838 reviews 7.7/10 Cleanliness
  • 408 reviews 7.4/10 Breakfast

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