Aparthotel Adagio Brussels Grand Place

Everything was fine except for the breakfast. We learned upon arrival that the breakfast would be delivered between 8:30 and 10:30. We prefer breakfast early, but it arrived just after 10:00. The breakfast itself, given the circumstances of the coronavirus health safety measures, was fine, but the timing was not good.

The fact that it is an apartment is very handy in COVID-times. You can order food and have it delivered at the hotel. Using the kitchenette it is super-easy to re-heat lunch/diner and eat in the room. The fact that the bed is "disposable" is also a big surplus.

Very good location and extremely friendly and helpful staff :) Thanks!!

Very well located and accessible, modern setup, clean and well organized. Handy kitchenette, nice bath room and separate toilet.

The first room was extremely dirty, I was relocated for one night to another room in which I however was allowed to stay only for one night and the staff claimed there were no other rooms available when the huge hotel must have had many rooms without guests. So I had to relocated to yet another room the second day of my stay. This room was cleaner than the first one but still would need to have the curtains exchanged/washed and removal of dust. Air-conditioning despite being switched off was so noisy, that it had to be unplugged. On top of everything, the room was "cleaned" against my wishes claiming it is obligatory while the staff failed to provide any written documents saying room cleaning during longer stays was obligatory. Not to mention that this cleaning during the stay puts me as well as the cleaning staff at higher risk of contracting Covid-19 as I was of course staying in the room without the mask as it was my private space for the time of the stay. I was not compensated for any of these inconveniences neither for the difference in prizes of the rooms I booked - as I originally booked a room in the rue de l'industrie hotel which was more expensive and definitely did not have a convertible bed.

Service was excellent, the room which can be changed from sitting room into bedroom very good idea for small rooms, and having some "cooking" possibilities is very much appreciated. The breakfast is already limited due to Covid 19 rules, but either no possibility to choose, pity.

The staff was really nice and the made this weekend as perfect . The room was clean and amazing . Really good location. We will come back :)

Lovely and very helpful staff who made themselves available during those difficult times. Rooms are nice, modern and very clean. Service is above expectations.

I had to spent New Year away from my family this year for business. But what a great surprise I had with this amazing team you have ! I truly enjoyed spending New Year’s Eve at the Adagio Brussels Grand Place. Wishing you all the best for 2021! I will definitely be coming back. Very clean, very safe, great team.

First, the hotel that we reserved, next day we received e-mail that it is closed so we agreed for another hotel in Grand place, then, we asked from the beginning to have breakfast, and we thought that it is included as we didn't receive nothing from you if we have to confirm the breakfast or no, so it was your mistake, and when we asked at the reception, they told us that there is no breakfast included but they told us the first breakfast can be for free for the next day until we see where is the problem, but at the end when we made the check out, they told us that we should have confirm the breakfast at the beginning, but since we asked for the breakfast during the reservation and we didn't receive any feedback we were sure that we have made the reservation with breakfast, and at the end, they made us pay also the first breakfast which was supposed to be free.

Very clean friendly staff and convenient

Despite the coronavirus pandemia we enjoyed our stay at Adagio, and felt really at home, staff is very attentive; Walking distance to shops, restaurants, no traffic noise because Blv Anspach is now beautiful pedestrian walkway.

Nice stay

I was there for only the night

Location couldn't be much better. As in most places in Brussels there are a lot of unsavory characters living on the street just outside but you can't do anything about that. Nice and quiet rooms. A bit unclear if adjusting the AC did anything at all.