ibis Brussels Erasmus 3 stars

Name: Ibis Brussels Erasmus: Comfort Hotel | Station Hotel - ALL
Address: Route De Lennik 790, Anderlecht, BRUSSELS, 1070, Belgium
Telephone: +3225236282
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 545 reviews

Route De Lennik 790, Anderlecht, 1070 BRUSSELS, Belgium

Description

ibis Brussels Erasmus

Vibrant economy hotel, open to everyone

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel. Our team is at your service

Dimitrio Virone, Hotel Manager

The ibis Brussels Erasmus offers guests 82 renovated rooms, a bar serving drinks and snacks 24 hours a day, a delicious breakfast buffet and a private car park. Sounds pretty good, doesn't it? All rooms are equipped with a work desk, a Sweet Bed, flat-screen TV and private bathroom. So put down your bags and relax! Feeling hungry? Stop by our ibis Kitchen, which serves both lunch and dinner. For all your other needs hit up our staff, which is at your service all of the day and all of the night.

The metro station Erasmus is just down the street and has a direct connection to the heart of Brussels, which only takes 20 minutes. Once you set foot in the beautiful and historic city centre, there are countless restaurants, historic sights, shops and interesting museums for you to explore. Visit the iconic Grand-Place and Manneken Pis, go antiquing in the Marollen and enjoy a drink in one of the bars around the hip square Sint-Goriksplein.

Convenient access by both car and public transport, private car park and a direct connection to the city centre of Brussels.

Hotel extras

An ALLSAFE Bureau Veritas certified hotel
In the heart of the Erasmus district near business district
Direct connection to the historic centre of Brussels
1 minute from the Erasmus Hospital
Breakfast, lunch and dinner options

ALLSAFE approved hotel

Hotel location

ibis Brussels Erasmus

Route De Lennik 790, Anderlecht
1070 BRUSSELS
Belgium

GPS:50.815129, 4.272359

Telephone +32 2 523 62 82

+32 2 523 62 83

BRUSSELS SOUTH

Railway station

Access: 5 km / 3.11 mi 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Car park
Restaurant
Wheelchair accessible hotel
Wi-Fi
Breakfast
Bar
Meeting rooms

IBIS KITCHEN

Offering innovative and varied cuisine to satisfy all your cravings, whether it is for something sweet, savory...or both!

Our accommodation(s)

Find here the new ibis room with smart design and comfortable bedding by the Sweetbed by ibis concept. Your comfort is guaranteed in our spacious rooms which all have a Sweetbed by ibis.

Room

Room with 1 Double Bed for 2 persons

2 persons
15 m² / 161 sq ft

Bedding 1 x Double beds
Views: Garden View

Room

Room with Twin Beds for 2 people

2 persons
15 m² / 161 sq ft

Bedding 1 x Twin beds
Views: Garden View

Room

Superior Room with double Bed for 2 persons

2 persons
20 m² / 215 sq ft

Bedding 1 x Double beds

Room

Superior Room with Twin Beds for 2 persons

2 persons
20 m² / 215 sq ft

Bedding 1 x Twin beds

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Our guest reviews

very noisy

Anonymous Business - 2/2/2023 Confirmed reviews ALL

I could here my neighbor in the next room

Dear Mark, Thank you for taking the time to review your stay. We regret that you were not satisfied with your stay. We urge guests to let us know of any issues at the time so we can rectify them immediately, our team would be happy to offer a quieter room, should one be available. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Dimitrio Virone, General Manager

no heating in winter !

Etienne C. Couples - 1/31/2023 Confirmed reviews ALL

Our superior room (224) was very cold when we arrived. After having waited for two hours that the room becomes a bit warmer, we alerted the staff who came to check and realized, like us, that there was no heating facilities in the room ! A shame in winter for a room we paid 125 euros. The staff was very helpful and did her best to change us to another room (room 26) which was perfect. By the way in our initial room 224 the lighting was also deficient. The staff noted the problem.

Dear Etienne, Thank you for taking the time to share your feedback. The comfort and convenience of our guests are a top priority and we are sorry that the room temperature in your initial room was not ideal. However, we are glad that we had availability and could offer you another room. We also appreciate your recognition of our team's excellent service. Rest assured, we will review our procedures with the team. We look forward to welcoming you again. Best regards, Dimitrio Virone, General Manager

well

Daniel H. Business - 1/22/2023 Confirmed reviews ALL

I did the location for members from another country

Dear H., Thank you for your kind review of your recent stay at our hotel. We are delighted you found our location ideal for your needs and appreciated the high standards we strive to uphold. We look forward to seeing you again in the future. Kind regards, Dimitrio Virone, General Manager

Terrible air-conditioning

Anonymous Business - 1/21/2023 Confirmed reviews ALL

big noise and low capacity of air-conditioner (Mitsubishi Electric)

Dear Takahiro, Thank you for taking the time to review your stay. We would like to apologise for any inconvenience and regret you didn´t make us aware of your concerns at the time of your stay so that we might have taken appropriate action. Your comfort and satisfaction are top priorities, and we are always ready to assist in any way we can. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Dimitrio Virone, General Manager

Unprofessional

108egles Business - 1/18/2023 TripAdvisor review

We asked this hotel for a price offer for a group of 11 people. We received an official offer from the hotel with the rates. We made a booking for 6 rooms. Then the hotel started saying that they expected us to book 7 rooms so they could only offer us rooms at a higher price. After a long discussion with the hotel that there was no minimum number of rooms anywhere in their offer, they did not guarantee the price that they themselves had offered. Very unprofessional. The hotel should take responsibility for the mistakes of its staff.

Dear Guest, Thank you for taking the time to share your comments. We truly value all feedback and regret that you felt our service fell short of the standards you expected. Please accept our apologies for what appears to have been a misunderstanding and rest assured your feedback will be addressed with the team. Best regards, Dimitrio Virone, General Manager

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Web-users rating

Other web-users rate our hotel

211 reviews 8.4/10 Location
386 reviews 5.1/10 Room
281 reviews 8.7/10 Service
5 reviews 7.1/10 WiFi
235 reviews 4.1/10 Comfort
171 reviews 8.4/10 Breakfast
159 reviews 6.4/10 Cleanliness
100 reviews 3.4/10 Value

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