ibis Brussels Erasmus 3 stars

Customer review rating (ALL Rating) 4.3/5 712 reviews

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ibis Brussels Erasmus - Image 1
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Route De Lennik 790, Anderlecht, 1070 BRUSSELS, Belgium

Description

Hotel extras

  • 15-minute metro ride away from the vibrant heart of Belgium's capital, Brussels.

  • In the heart of the Erasmus district near business district

  • 24 hours food and drinks options.

  • 1 minute walk from the Erasmus Hospital

  • The best all you can eat Breakfast .

Our accommodation(s)

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Hotel location

ibis Brussels Erasmus

Route De Lennik 790, Anderlecht
1070 BRUSSELS
Belgium

GPS:50.815129, 4.272359

Telephone
Fax +32 2 523 62 83

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Offering innovative and varied cuisine to satisfy all your cravings, whether it is for something sweet, savory...or both. All you can eat buffet available from Monday to Thursday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  712 reviews

TripAdvisor Rating  3.5/5  123 reviews

Very poor hotel experience

Customer review rating 1.5/5

Gijs-jan Business - Confirmed reviews ALL

Ibis budget was wat closer to my meeting point, but according to their website, Erasmus was renewed and had a restaurant. So I made a reservation for a superior room in this Ibis. The room on the top floor, was clean and well maintained. And that is where it stopped. The airco did not work and inside the room it was as hot as outside, 30° Celsius. And when I asked about it, they couldn’t alter that and advised to use the ventilator that was in the room. And that ventilator indicates that they are aware of the non functioning air conditioner. During the whoe night the room remained very hot and with a noisy ventilator hard to get a good night sleep. Non of the bedside lights were connected and on the right hand side there was no socket. And the Velux roof window was poorly adjusted, it just closed and did not stay at the desired position. The restaurant, is a not really a restaurant. They offered a non staffed buffet with some lettuce and dressings, and a some warm things that had been in chafing dishes way to long. For the Evening buffet you had to pay at the bar. And when I asked at my checkout to add those expenses (44 Euro) to my reward points, the lady reacted like I was a complete idiot and stated that they had never done that. That means she is not giving the clients what they are entitled to, as the ALL website clearly states you get points for Restaurant meals. How I get the points for those € 44 is unclear. All and all, by far the worst ibis I have ever visited and a very bad experience. To end on a positive note, the male receptionist and the man behind the bar, in the evening of my arrival day, were very friendly and helpful.

Prima service

Customer review rating 4.5/5

Dirk Couples - Confirmed reviews ALL

Prima

Beste Dirk, Hartelijke dank voor deze enthousiaste beoordeling. Het is fantastisch om te horen dat uw verblijf bij ibis Brussels Erasmus zo positief is geweest. We zijn erg blij dat u onze service als 'makkelijk en stipt' heeft ervaren en dat u de algehele ervaring 'prima in orde' vond. Onze medewerkers streven ernaar om onze gasten altijd de beste service te bieden en het doet ons goed om te weten dat dit door u is gewaardeerd. Dimitrio Virone, General Manager

Lovely stay, perfect location

TripAdvisor rating 4.0/5

matthew b TripAdvisor review

Although the hotel is at the end of the Erasmus metro line, the hotel is only 2 minutes away on foot to the metro station, and it would take only 20 minutes to arrive at the Brussels Central station. The hotel is situated in a very quiet area surrounded by trees. Check-in was quick, and the receptionist was very polite. The room given was room number 209. It was clean, a decent size for 1 person, and a very comfortable bed. The bathroom was also very clean, and it included the necessary toiletries. Room service was provided everyday. Breakfast was included, and it was a buffet. It included cold cuts, sweet pastries, hot dishes, cereal and coffee.. All in all it was a lovely stay, I would really recommend it and I would certainly revisit this hotel during my next trip to Brussels :-) Thank you for your lovely hospitality.

Dear Matthew, Thank you for such a great review. We are delighted to hear that you appreciated the location of our hotel, conveniently situated near the metro station for easy access to Brussels Central. The serenity of the surrounding trees and our quiet area is something we are proud of, and we're glad it contributed positively to your experience. Our team takes pride in offering a smooth check-in process, and it is pleasing to note that this was reflected during your arrival. We make it our mission to ensure rooms are meticulously clean and comfortable, and it’s rewarding to hear that you found the room and bathroom to your satisfaction, including the provided toiletries. Moreover, we're glad that the variety offered at our breakfast buffet met your expectations, as we aim to provide a great start to the day for our guests. Our staff is dedicated to delivering exceptional service and hospitality, and your recognition of their efforts is truly appreciated. Your recommendation and intentions to revisit are the highest compliments we can receive, and we are grateful for your kind words. We look forward to a return visit from you in the future. Best wishes, Dimitrio Virone, General Manager

Relaxing Stay

Customer review rating 5.0/5

Carl Couples - Confirmed reviews ALL

Easy check in, great staff, nice bar, good food, excellent room and close to metro.

Dear Carl, Thank you for such a great review. We are delighted to hear that you found the check-in process to be smooth and that our team made a great impression. It's also pleasing to know that the bar and food offerings met your expectations, adding to the enjoyment of your stay. Furthermore, we are glad that the hotel's proximity to the metro station contributed positively to your overall experience with us. The comfort and quality of the room you stayed in are a testament to our dedication to guest satisfaction at ibis Brussels Erasmus. We look forward to a return visit from you in the future. Best wishes, Dimitrio Virone, General Manager

Good Location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Hotel check-in was quick and the front desk was friendly

Dear Guest, Thank you for taking the time to review your stay. We are delighted to hear about your positive experiences at ibis Brussels Erasmus, and we take pride in our hotel's commitment to sustainability, which you've rated highly. It pleases us to know that our location was convenient for your needs and that our check-in process met your expectations with efficiency and friendliness. Your satisfaction with the cleanliness of our hotel is also greatly appreciated, as we strive to maintain impeccable standards. Moreover, we are thrilled that you are part of our ALL – Accor Live Limitless loyalty programme and are happy to see it has added value to your stay with us. We are looking forward to welcoming you again. All the best! Dimitrio Virone, General Manager

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Other web-users rate our hotel

  • 528 reviews 8.1/10 Location
  • 783 reviews 5.4/10 Room
  • 618 reviews 9.2/10 Service
  • 13 reviews 5.6/10 WiFi
  • 478 reviews 4.4/10 Comfort
  • 387 reviews 8.5/10 Breakfast
  • 318 reviews 7.4/10 Cleanliness
  • 210 reviews 3.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.