ibis Brussels Erasmus Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,254 reviews

ALLSAFE approved hotel

Information message

ibis Brussels Erasmus
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+ 15 Services

Hotel extras

  • An ALLSAFE Bureau Veritas certified hotel

  • In the heart of the Erasmus district near business district

  • Direct connection to the historic centre of Brussels

  • 1 minute from the Erasmus Hospital

  • Breakfast, lunch and dinner options

Hotel location

ibis Brussels Erasmus

Route De Lennik 790
Anderlecht
1070 brussels
belgium

Fax: (+32)25236283

Check-in from 15h00

Check out up to 12h00

  • DE LIJN:  141 142 620 MEYLEMEERSCH

  • LIGNE 5 ERASME:  5 ERASME

  • By plane

    BRUSSELS AIRPORT At 15km / 9.32 miles

  • By plane

    BRUSSELS NATIONAL At 27km / 16 miles

  • By plane

    BRUSSELS SOUTH At 56.2km / 34.92 miles

  • By train

    BRUSSELS SOUTH At 5km / 3.11 miles

GPS:50.815129, 4.272359

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN

Offering innovative and varied cuisine to satisfy all your cravings, whether it is for something sweet, savory...or both!

Our accommodation(s)

Find here the new ibis room with smart design and comfortable bedding by the Sweetbed by ibis concept. Your comfort is guaranteed in our spacious rooms which all have a Sweetbed by ibis.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 100

  • Maximum capacity: 65 people

  • Maximum banquet capacity: 17 people

Find out more

Our guest reviews for
ibis Brussels Erasmus

100% genuine reviews from our guests

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ALL Rating 4.2/5

1,254 reviews

TripAdvisor Rating 3.5/5

108 reviews

Good experince.

Customer review rating 5.0/5

Flemming Solo - 27/12/2021 Confirmed reviews ALL

I stay over from 25/12 - 26/12. The two lady`s who was on job at 25/12 they give super service. Ibis restaurant was closed because Christmas but the two lady`s help to find a local restaurant for some nice take away food. The room was clean and nice. Everything was good.

Dear Flemming, Thank you for taking the time to share your opinion with us. Our team endeavour to provide a memorable experience and its a great boost for us all to receive a message of satisfaction from a recent guest. We all look forward to the pleasure of seeing you again in the future. Best wishes for the holiday season, Jean-Christophe Imbert, General Manager

Good stay and friendly staff

Customer review rating 4.0/5

B. Families - 27/11/2021 Confirmed reviews ALL

Everything was as expected, but the price was a bit too much in my opinion

Dear B., Thanks for taking the time to review your visit to our hotel. We are delighted that you had a pleasant stay with us and appreciated the dedicated service of our team. We try to keep our rates as competitive as possible but they can fluctuate depending on demand and certain times of the year. Please don't hesitate to contact us for any special offers that might be available. We hope to welcome you back on a future occasion. Best wishes, Jean-Christophe Imbert, General Manager

Small rooms, not helpful staff, tasty hamburgers during the week

Customer review rating 2.5/5

Mirella Families - 26/11/2021 Confirmed reviews ALL

The staff was not very helpful when we asked for help to find a restaurant closeby or when we asked for mugs and glasses. Very reluctant to help. Small rooms with smelly toilet. Menu during the week was ok with tasty hamburgers but during the weekend was very poor.

Dear Mirella, Thank you for taking the time to share your feedback. We are pleased your dining experience during the week met your expectations, however, we will be reviewing your feedback with our chef concerning our other menu options. We are very sorry to hear that our service fell below the standards expected of us. Please accept our sincere apologies and we can assure you that your comments will be addressed with our team as we continue to improve this aspect of our services. We do have rooms of different sizes and we would be very happy to find you one better suited to your requirements for your next visit. Please don't hesitate to report any issues to reception at the time so that we may take immediate action. We hope to have the opportunity of welcoming you for a more memorable stay in future. Kind regards,

Nice and convenient

Customer review rating 3.5/5

Ahmed Business - 24/11/2021 Confirmed reviews ALL

You have to pay for parking 10 euros every day, could be offered for free for guests, Rooms are small but OK Good looking room , clean, very good house keeping

Dear Ahmed, We would like to thank you for taking the time to review your experience. It is a pleasure to know that your room was to your satisfaction and that our high standards were appreciated. Our parking fee is in place due to our premises being secured for our guests' peace of mind and we are sorry for any inconvenience. We all hope that we will have the chance to welcome you back on another occasion. Kindest regards, Jean-Christophe Imbert, General Manager

Fine

Customer review rating 4.5/5

Forrest S. S. Friends - 30/10/2021 Confirmed reviews ALL

no issues

Warm welcome, Good stay & Excellent service

Customer review rating 4.5/5

Miriam Business - 20/10/2021 Confirmed reviews ALL

Excellent service, clean & comfortable room and good location.

Dear Miriam, Please accept our thanks for your kind review regarding your stay. We are thrilled to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service. Our aim is to provide a memorable experience and are delighted that we met your expectations. We look forward to welcoming you back in the future. Kind regards, Jean-Christophe Imbert, General Manager

It was ok

Customer review rating 3.0/5

Guest Business - 13/10/2021 Confirmed reviews ALL

A lot of hotels are expensive for what they offer. My room in Ibis was basic but also outdated and where it needs new articles cheap stuff was used. No proper changes were made where it needed to be. Also the bed was not ok because of the "whole" in the middle because matrasses never gets turned around. If my company would give me the opportunity I would use aribnb because I know people want to make sure I would like to comeback every single time. I have to stay near the company office in brussel the next couple of months but I'm not sure if I would use Ibis as my main hotel.

Dear Guest, Thank you for your comments. They are very important to us. We are sorry to hear that you were not entirely satisfied with your recent experience and do urge our guests to let us know during their stay if there is a concern; we would have happily looked into a change of room for you, if available. We truly value your feedback as this enables us to improve our service to our guests. We try to keep our rates as competitive as possible but they can fluctuate depending on demand and certain times of the year. Please don't hesitate to contact us for any special offers that might be available. We do hope to have the opportunity to welcome you back again. Kind regards, Jean-Christophe Imbert, General Manager

alles correct

Customer review rating 4.5/5

Anonymous Couples - 25/09/2021 Confirmed reviews ALL

prima

Not worth the money

Customer review rating 2.0/5

Anonymous Couples - 20/09/2021 Confirmed reviews ALL

Rude staff, very basic room, not even a complementary bag of tea available, broken toilet seat, unsatisfactory breakfast, way too expensive

Dear Guest, We appreciate you taking the time to review your visit. The comfort and satisfaction of our guests is extremely important to us. Unfortunately it appears that your expectations were not met on this stay and we sincerely apologise. We strive to offer our guests a warm welcome and to provide competitively priced rooms and will address your concerns with our team. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, Jean-Christophe Imbert, General Manager

Bad service

Customer review rating 2.5/5

Richard Couples - 13/09/2021 Confirmed reviews ALL

Without any notice before, we could not park near the hotel due to street renovations. The service to solve this problem was absolutely poor: 'I can't help you, ask the local government'. So we had to find our own solution. No communication and bad service from the hotel staff!

Dear Richard, Thank you for taking the time to share your review. We are very sorry that your experience did not meet your expectations. Regrettably, the construction work around the hotel is beyond our control, however, we do try to ensure that our guests are not inconvenienced and apologise if we fell short of our usual high level of service on this occasion. We truly value all feedback from our guests, because it gives us the opportunity to constantly improve the quality of our services; thank you for sharing it. We do hope to welcome you back in the future for an improved experience. Best wishes, Jean-Christophe Imbert, General Manager

Price is right.

Customer review rating 5.0/5

Jeff Friends - 22/08/2021 Confirmed reviews ALL

I am American and this is the closest thing to the hotels I like to stay at in the US. Consistent quality.

Good location

Customer review rating 4.0/5

Albert M. Couples - 10/07/2021 Confirmed reviews ALL

Good location near the erasme hospital, very convenient. Clean and value for money. Very polite working people. Nice breakfast

Well located for our customers visiting our factory based 500 meters away

Customer review rating 3.5/5

Pierre H. Business - 21/10/2020 Confirmed reviews ALL

Good room quite. Good breakfast. Excellent service. The bar was closed due to Corona Virus regulations. The dinner was nice but the menu was limited to some dishes. Parking is too expensive for visitors. Room rate should be adapted to the market reducing the prices during Corona Virus.

Dear Pierre, Thank you for reviewing your recent stay. It is a pleasure to know that our location was ideal for your needs. We are continuously striving to offer the most competitive prices and are however very sorry to hear that we were not able to meet your expectations in this regard. Nevertheless, we are delighted that you were so pleased with the level of service at our hotel. We hope to have the opportunity of welcoming you on a future occasion. Best regards, Maverick Montone, General Manager

Good stay

Customer review rating 4.0/5

K. Couples - 01/10/2020 Confirmed reviews ALL

Nice Hotel, clean room with new bed, close to the train station. The food although needs to be improved (only prepared food)

Dear K.. Thank you for taking the time to share your experience with us. It is rewarding to know that you had an enjoyable stay and appreciated our high standards. We have taken note of your comment as we continue to improve the dishes we offer within our Ibis Kitchen concept. We hope to have the pleasure of seeing you again in the future. Best wishes, Maverick Montone, General Manager

Wonderful stays and wonderful Staff

Customer review rating 5.0/5

Pikachu Solo - 30/09/2020 Confirmed reviews ALL

special thanks to Guillaume and Stephane for their help and professionalism !

No problem

Customer review rating 4.5/5

Ov Families - 07/09/2020 Confirmed reviews ALL

No issue clean and quiet. Felt safe with COVID19 measures.

Pre Christmas Brussels Trip

TripAdvisor rating 4.0/5

Andrew Alastair M Solo travel - 15/12/2019 TripAdvisor review

A good quality medium priced hotel with excellent connection by metro to central Brussels. A friendly welcome with a reasonable selection of food available in its Bar/Restaurant. Would certainly use again if in Brussels The only negative for me was the lack of a kettle in the bedroom so I can get a hot drink without leaving the room.

Dear Andrew, Thank you for this review in regards to your recent stay with us. We are pleased to know that you had a pleasant stay and thank you for your kind mention of our menu selection and convenient location. We will make a note of your suggestion for a kettle, some of our rooms have a kitchenette for longer stays, please don't hesitate to ask reception when planning any other visits. Your complete satisfaction is our top priority. We hope to welcome you back soon. Best wishes, Fenna Bijlsma, General Manager

as usual I was very satisfied

TripAdvisor rating 4.0/5

milena f Business - 07/10/2019 TripAdvisor review

Whenever I go to Brussels for a business trip, I prefer Ibis budget Erasmus, very near to metro even if you have the impression of being in the countryside, no traffic, no crowd, no ugly surprises. Thank you very much to the girls at the reception. You are so sweet and helpful.

Dear Milena, Thank you for such a positive review. It is rewarding for us to know that our location was ideal for you. Thank you for your kind comments. I will be sure to let our team members know how much of an impact they made on your experience. We are always pleased to be your second home when you are at the area. We look forward to welcoming you back. Best wishes, Dimitrio VIRONE, General Manager

Close to metro

TripAdvisor rating 5.0/5

Janusz64K Business - 24/06/2019 TripAdvisor review

Everything fine according IBIS standards, location on suberbs of Brussels but close to metro station. The only problem is to have invoice, always staff to struggle to print out VAT invoice with proper data . Also price from Accor internet portal double vs. street price when arrived (not sure if it is fair for members)

Dear Janusz64K, We would like to thank you for your review. It is kind of you to highlight our location; we are glad this was to your liking and that our easy access to public transport was ideal for you. We are sorry for the issues you had with the invoicing system and we assure you that we are going to inform the managers. We will also check the price paid for access to the internet. We hope to see you again in the future. Best regards, Dimitrio VIRONE, General Manager

Nice area, but could hear next door snoring

TripAdvisor rating 3.0/5

Maps00798773409 Solo travel - 10/06/2019 TripAdvisor review

TV channels were completly shuffled and should be reorganised. Except that, staff were very polite and friendly. If you could open the door ( by the fence ) directly connecting to the street, it would be nice.

Dear Madam, Sir, Thank you for reviewing your stay with us. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received a courteous and professional service. We do regret to hear that you had a noisy neighbor at night. Please know that we do have earplugs available in all rooms for light sleepers. We have also noted your comment regarding the organization of TV channels, and we thank you for bringing this to our attention. We hope to see you again. Kind regards, Dimitrio VIRONE, General Manager

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