ibis Brussels Erasmus 3 stars

Customer review rating (ALL Rating) 4.3/5 635 reviews

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Route De Lennik 790, Anderlecht, 1070 BRUSSELS, Belgium

Description

Hotel extras

  • 15-minute metro ride away from the vibrant heart of Belgium's capital, Brussels.

  • In the heart of the Erasmus district near business district

  • 24 hours food and drinks options.

  • 1 minute walk from the Erasmus Hospital

  • The best all you can eat Breakfast .

Our accommodation(s)

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Hotel location

ibis Brussels Erasmus

Route De Lennik 790, Anderlecht
1070 BRUSSELS
Belgium

GPS:50.815129, 4.272359

Telephone
Fax +32 2 523 62 83

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Offering innovative and varied cuisine to satisfy all your cravings, whether it is for something sweet, savory...or both. All you can eat buffet available from Monday to Thursday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  635 reviews

TripAdvisor Rating  3.5/5  129 reviews

Helpful

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Had a few hiccups but the team were great in solving them in a timely manner

Dear Guest, Thank you very much for this kind review of your recent stay. We are truly heartened to hear about your positive experience with our team at ibis Brussels Erasmus. It is wonderful that our staff's prompt resolution of the issues you encountered contributed to your satisfaction. Our aim is to provide a comfortable stay and exceptional service, ensuring that any concerns are addressed swiftly. We look forward to seeing you again soon. Best regards, Timsac Sonia, General Manager

Well located

Customer review rating 4.5/5

Sam Solo - Confirmed reviews ALL

Easy book in, the receptionist spoke many different languages. My room was clean and comfortable as I was relaxing I smelt smoke, I went and spoke to the receptionist about this, she came up to my room. By the time we came back most of the smell was gone. The receptionist explained I could move if I wished but I chose to stay where I was. An hour late my whole room smelt of smoke so I opened my window to get air in only to find my neighbours smoking out of the window. I walked down to reception again explained the situation and requested a move, she called the room and said no smoking in the room, they explained they were smoking outside their window, she said they were not allowed to do that either. The receptionist then found a room far away from them, when I went back into the corridor on level 1 the hallway smelt of smoke and my room was smelling bad. The new room smelt so fresh and clean I was very greatful to the receptionist for being so helpful. I was staying for medical treatment the next day and needed to not be smelling smoke or being stressed.

Dear Sam, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that the booking process was convenient and our team's language skills met your expectations. However, we are truly sorry that you encountered an issue with smoke during your stay. We understand that this must have been distressing, especially considering your medical treatment the following day. Nonetheless, it's great that you found your room to be clean and comfortable. We're also pleased that our staff was able to assist you promptly by arranging another room to ensure your comfort and well-being. Finally, we are happy to hear that the hotel's location was convenient for your needs. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Timsac Sonia, General Manager

Disappointed

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

I had booked a triple room but when I was given the room on check in, it was a tiny double room

Very noisy rooms

TripAdvisor rating 2.0/5

Яника М TripAdvisor review

Hotel is extremely noisy and really any sound is heard through walls that are like made of paper. All the talking in next room and corridor can be heard like it was next to you. Nice stuff, modest but clean rooms, good pillows and bed. Breakfast is rather good.

friendly hotel in business area

Customer review rating 4.0/5

George Couples - Confirmed reviews ALL

This is a well located hotel just off the Brussels ring road. The normal room was a little small but warm and well decorated. The clothes hanging area rather stuck out into the room. The bed was comfortable. The breakfast selection although not large for the price was very tasty and filled us up for the day. When you stay at a normal Accor hotel you see why you pay more for an Ibis Styles, but for one night it represents very good value.

Dear George, Thank you for taking the time to share your review. It is rewarding to know that you enjoyed your recent stay with us and found us to be of good value. We are sorry that you were a little disappointed with the size of your room; we do have different categories and sizes, and we would be very happy to find you one better suited to your requirements on your next visit. We are glad that you found our location convenient and that you were able to make the most of our tasty breakfast. We hope we will have the opportunity to see you again in the future. Best regards, Timsac Sonia, General Manager

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Other web-users rate our hotel

  • 566 reviews 8/10 Location
  • 830 reviews 5.4/10 Room
  • 644 reviews 9.3/10 Service
  • 9 reviews 5.6/10 WiFi
  • 536 reviews 4.3/10 Comfort
  • 400 reviews 8.6/10 Breakfast
  • 329 reviews 7.2/10 Cleanliness
  • 233 reviews 4.1/10 Value

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