ibis Styles Chalons en Champagne Centre Hotel 3 stars

This was our first trip after lockdown and obviously it was a bit strange. The hotel had put in place all necessary measures and these were respected, which was good. The breakfast on tray experience was different but worked well and was plentiful (always with the option to ask for more). Given that there is no room service during the stay I think the hotel should already provide extra towels in the room, but apart from that it all worked well. The hotel has an excellent location (within walking distance of the pleasant parks) with private and secure parking - lots of places to eat nearby and can highly recommend Les Caudalies.. we will be staying again.

The Ibis Styles Hotel is an excellent value for family travel. Rooms are quiet, clean and comfortable. The location was perfect and restaurants, tourist areas are nearby to the hotel. Easy access to the autoroute and safe parking area. The staff are very hospitable – easy check in – check out. We always consider Ibis Styles or Budget Hotels as our first choice for the best value in accommodation and comfort. The facility is taking every precaution during COVID 19 and has done an excellent job in keeping their guests safe.

Forget the breakfast in a box - pathetic. One butter, 1 jam to be shared. Hot drinks cold and no seconds. Only 1 towel in the bathroom. booked for 2 guests. Terrace pleasant. Very few guests so staff not overworked.

We had a very enjoyable stay at this Ibis, we would very much like to come back for another visit

Efficient, clean, no bad surprises, breakfast was good. No kettle in bedroom, but free coffee and tea in Lobby. Was embarrassed by a fellow Brit stopping others getting to the bread whilst he made lunch for four persons, very rude.

Great location, clean hotel, courteous and friendly staff in particular Hadi was extremely professional, friendly and went the extra steps to help and make our stay pleasant.

Booked a family room for one overnight stay en-route back from the alps from a weeks skiing. Lovely hotel, warm welcome. Great family room with everything you would need for a comfortable stay. The breakfast was great also with wide variety and the kids loved using the fresh OJ machine! We really appreciated the complimentary tea/coffee/water in reception after a long drive and the kids loved the goody bags. Location was central, underground parking was 8 Euro extra but happy to pay for ease and peace of mind as it is a central location. This meant we could have a lovely wander round the town and meal out close by. I would definitely use again and the Ibis Styles chain.

We booked the hotel last minute as we changed our travel plans. From reservation to check out the staff had been very helpful, the hotel is well located and represents good value for money. Very comfortable beds and would certainly return.

What you see is what you get, clean, tidy, well located and inexpensive.

Enjoyed a short overnight stay en route home and we were able to very comfortably rest our travel weary heads. All staff were friendly, welcoming and helpful. Hotel and rooms modern, comfy and clean. Set in the middle of the pretty town of Châlons, it was a lovely location. And a great varied breakfast too!

Good customer service, good quality rooms and great breakfast

Fantastic set up for the breakfast with area for kids! (Ikea kitchen and table and chairs) Bedroom nicely decorated and quiet.

late arrival and looked after

There is a billing issue that has not been solved yet, despite the fact I’m calling the hotel every day (almost during the whole week) receiving always the same answer, “we will send you an invoice with the difference to your e-mail account” Background I paid 332,76 € (I shoudn't pay, because my company pays directly) They return -330,56€ to my account (2.2 difference) They charge me 2.2€ more for local taxes (I think they are charging me twice those 2.2) So, there are 4.4 € I paid for which I haven’t received any invoice. I know, the amount is insignificant; however the time spent chasing the invoice, without receiving the expected result, makes my experience a kind of ugly. Besides that, I have to say that I found a nice hotel, well located and I have always received a polite treatment from people at the hotel.

A brief stopover on the way home from the Alps and this hotel is in a great location. Good welcome from reception staff when we arrived. Excellent and modern rooms with good facilities. Very good breakfast in the morning.