Santa Teresa Hotel RJ-MGallery 5 stars

Lugar lindo e relaxante. Atendeu a todas as expectativas.

Two days with confort and very special attention. Remarkable restaurant. Sadly the famous Bar dos Descasados was closed due to the pandemy.

The hotel is really nice, but I think the restaurant (Tereze) was TOO EXPENSIVE for what it's served. Breakfast was excellent though.

It was not the first time and just like the other times we enjoyed our say a lot! Great breakfast and the room very confortable and beautiful. Staff super attentive and nice as always. Thank you so much! I do have one point that I think can improve. It connected to both the hotel and the spa :) So we had massage and the room was SOOOOO cold. I asked the massage teraphist to lower the AC and she did. I was still freezing (which means that I just couldn't enjoy the massage). I said again that I was very cold and she turned off the AC but the room was already so cold. Well, as I told her during the massage, it need to be working for us both, I am just laying there but she is working and it can't be to hot for her. I had goosebumbs all over my body and my feet were like ice cubes. I was laying ON my arms to try to warm my self. I asked for extra towels, but it was not helping since they were cold aswell. SO, the massage was not bad, she was probably great but I couldn't enjoy it like I could have if the SPA had blankets to put on the patient. Not just cold towels, something that makes the patient warm at the same time as the teraphist can work in a good enviorment. So :) I left freeeeeeezing from the SPA to have a hot shower in the room to get warm and get rid of all oils :) But no hot water in the room. So a bit col ;) But over all a warm stay thanks to the lovely staff and sourroundings. All the best! Petra R. & Felix Brodén

We had our honeymoon stay at Santa Teresa MGallery. While all the staff was extremely helpful (cheers to Clarissa and Clara for all the help), the room itself must have had poor maintenance. We booked a Junior Suite. After dinner, I went to have a shower and I didn't turn on the cold water. My wife, instead, don't like hot showers and when she turned the cold water tap on, we couldn't turn it off. It was already late, around 23:00 and we didn't want to have other people coming in our room so late, so we had to deal with the dripping water noise all night long. I can sleep anywhere, I've literally slept during a rave before. However, my wife is a very light sleeper, so she couldn't get any rest whatsoever. The hotel is gorgeous, but I'm afraid we won't be going back.

The hotel is very nice, with a fantastic swimming pool in the garden. The room was great for us (a couple). We especially enjoyed the breakfast, with a view over the center of Rio.

Service was amazing, good food, wonderful service

Excellent service and food. Very nice view and breathing 1900's Rio de Janeiro neighborhood.

We are a family of 4 (with 2 boys aged 11), who stayed in Santa Teresa Hotel in April 2019. Its a beautiful and stylish hotel. Very boutique and modern feel, with fantastic display of historical artifacts. service was exemplary - staff went out of their way to help, including arranging last minute Maracana tickets. Great location in Santa Teresa. Excellent breakfasts - probably the best we have had in all of Brazil during our travels. All in all, faultless. Highly recommended to stay here :-)

The hotel is in the lovely neighborhood of Santa Teresa. The pool and bar were amazing. Beautiful breakfast. The concierge and receptionist Alexandre was especially helpful and friendly. Would recommend this hotel to friends and families.

MGallery by Sofitel is particularly suited to couples holidaying in Rio and seeking to leave behind the busy beachfront properties and instead immerse in idyllic and scenic charms of Santa Teresa. The real delight factor for us at the MGallery were #1 The People and #2 The food. Juan Sanders, the Manager, sets a very high standard and welcoming tone - which is consistently followed by his team on the front desk (Notably => Nathalie, Larissa) and the restaurant (Notably => Alex, Luis, Aldobo). Nice breakfast as well as dinner settings. We did not visit the bar or the pool-side lounge and instead largely focussed on the Tereze restaurant during our 6 night stay.

The hotel is located at old town but not the good place fir us . At the arrival, the receptionist requested us to allow to block some amount of money and we said ok but they requested us to sign tthe credit card receipt which was never experienced before. We refused but finally we had to agree and it wasn’t very pleasant experience.The bar is located one flight down and the stairs steps aren’t very smooth . The house keeping staffs are not pleasant( they didn’t say hello or any kind of greeting to the guest or smilr ) . there was no evening turn down service. The food and service in their only restaurant was great . This is the only good service we have to appreciate. When we check out , there is only one receptionist who helped us to bring down the luggage. No bell services at all .

Beautifully decorated hotel and rooms. The swimming pool área was fantastic - with sun most of the day (in mid-Winter). Very cool bar and excellent restaurant. Noise from streets and dogs barking early morning interrupted our sleep a little - but not very serious. I suggest requesting hotel to arrange transportation (taxi) - Uber not reliable for this location. Spa treatments are very high quality, although the location is below the restaurant and so a lot of thumping and chair moving noises from above.

The hotel is beautifully set in an old mansion property, very tranquil compared with the tourist heavy beach areas in Rio. Great restaurants and bars nearby. Try Mineiro (ie someone from the state of Minas Gerais) for the best feijoada you'll ever have. The hotel actually has a great (and surprisingly reasonably priced )restaurant. The cocktail bar there is super cool at sunset. Service all round excellent. Right up there with best hotels in Rio.

Considering how much my partner and I paid to stay here we were very disappointed with the service. The area was swarmed with mosquitos and the hotel was dead as a result. Staff seemed reluctant to answer our concerns regarding the Zika virus. We booked an appointment with the spa to find out the steam and sauna were out of service. There was only a thin sheet serving as a divider in the spa so during the entire couples massage we heard loud workers shouting right by us. Breakfast was also not included. It's too bad because the property is nice but there is not much to do within walking distance and it's not the safest of neighbourhoods in Rio.