ibis Rio de Janeiro Centro Hotel 3 stars

TripAdvisor rating 3.5/5 2,219 reviews
ibis Rio de Janeiro Centro
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+ 17 Services
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Room 1

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Beauty salon (Nearby)Paying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Business centre
  • Copy/print service available

Hotel location

ibis Rio de Janeiro Centro

Rua Silva Jardim 32
Torre I
20050060
rio de janeiro
brazil

Tel: +552135118200

Fax: (+55)21/35118220

Contact email

Check-in from 12h00

Check out up to 12h00

  • METRORIO LINE 1 :   1 CARIOCA STATION

  • By plane

    SANTOS DUMONT At 8km / 4.97 miles

  • By plane

    TOM JOBIM At 25km / 15.54 miles

  • By car

    DUTRA At 35km / 21.75 miles

GPS :-22.907806, -43.181862

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard apartment with a double bed, Sugarloaf view.

  • Max. number of persons: 2
  • Area: From 14

Standard room with 1 double bed.

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • Business Desk

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room

1 double bed + 1 extra bed for children

  • Max. number of persons: 3
  • Area: From 14
  • Wireless internet in your room

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The ibis Kitchen restaurant is open every day: Monday to Friday a full lunch buffet and dessert is available; Saturdays, Sundays, holidays and dinner offer an à la carte service including a dish of the day, grilled dishes, pizzas and assorted sandwiches.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MENU EXPRESS

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Rio de Janeiro Centro

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

8,987 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,219 reviews

It was good

Customer review rating 4.2/5

Anonymous Couples - 24/11/2019 Confirmed reviews ALL

It was ok, there were little details I haven't expected. For example i didn't read about the cost of the breakfast, I thought it was included, and then in the checkout I received the bill for it. I think you should at least make and advert specially with the price that let you know that you have to pay for that. Another detail was that the room had a weird smell like humidity. Just one soap, and not a single towel for drying hands.

Dear guest good evening, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

good

Customer review rating 4.2/5

Glaydson F. Business - 14/11/2019 Confirmed reviews ALL

The restaurant support was not good.

Dear Glaydson Sales Correia F., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Expected Ibis Budget, got Ibis, not much different to be honest

Customer review rating 4.2/5

Kenny Solo - 11/11/2019 Confirmed reviews ALL

I paid for an Ibis Budget, it seems the adjacent Ibis Budget is closed down so when you book it you get the Ibis. It's one of the yet to be modernised Ibises, though it's still clean and efficient.

Dear guest good morning, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro
Customer review rating 4.2/5

M. Families - 10/11/2019 Confirmed reviews ALL

as we entered our room we saw a left biscuits and our beddings some hair , in bathroom there is open soap wrapper in shower area hope you can improve re this concern thanks , we enjoyed staying at rio

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

I loved the Breakfast

Customer review rating 4.2/5

Matheus Business - 06/11/2019 Confirmed reviews ALL

It was perfect

Dear MATHEUS B., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Fine

Customer review rating 4.2/5

Jorge Solo - 03/11/2019 Confirmed reviews ALL

Fine

Dear Jorge Mario Abadia L., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

excelente

Customer review rating 4.2/5

Cristina Business - 31/10/2019 Confirmed reviews ALL

atendeu a expectativas

Prezada hospede boa tarde. Agradecemos os seus comentários no seguimento da sua estada no ibis Rio de Janeiro Centro. A sua satisfação é a melhor recompensa. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Rio weekend

Customer review rating 4.2/5

Eduardo Friends - 30/10/2019 Confirmed reviews ALL

Very good service

Dear guest, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Overall satisfactory.

Customer review rating 4.2/5

Jefferson L. P. Business - 24/10/2019 Confirmed reviews ALL

My experience was good, with one caveat, the bath towel smelled strongly, giving the impression that it had not been washed for a long time.

Dear Jefferson good evening, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Tranquila

Customer review rating 4.2/5

Adriano Business - 20/10/2019 Confirmed reviews ALL

Excelente

Prezado hospede bom dia! Agradecemos os seus comentários no seguimento da sua estada no ibis Rio de Janeiro Centro. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Too loooooooong check in and check out

Customer review rating 4.2/5

Anonymous Business - 14/10/2019 Confirmed reviews ALL

The check in and check out times are way too long. In other hotels it takes less than 5 minutes in Ibis it takes up to 30 minutes!

Regular

Customer review rating 4.2/5

Adinan T. Couples - 06/10/2019 Confirmed reviews ALL

We've experienced a trouble related to the safety. When we left the hotel Friday night to go to a concert, we turned the room's lights off. However, when we got back to the hotel, the room's lights were turned on. It's seems like someone got inside the room when we were out. We registered this issue at the reception, but we haven't received any reply. Nothing has been stolen from the room, but, even so, it was an uncomfortable situation, to say the least.

Dear guest good evening, Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Short stay, good location

Customer review rating 4.2/5

Raíssa S. H. Business - 02/10/2019 Confirmed reviews ALL

Hotel simple, small bedroom, but cozy and located in Rio de Janeiro downtown. Good variety of options for breakfast, fast check in and check out. However, there is no gym at the building and the price is a bit expensive for the services provided.

Dear Raissa Silva H., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

The worst IBIS

TripAdvisor rating 3.5/5

flaviopiu Business - 02/10/2019 TripAdvisor review

I was in these IBIS hotels: (Porto Alegre , Goiania , São Paulo , Budapest (Hungria) ...etc This is the worst that i stayed. The room is not so good.. (old...bad smell) The breakfast is not so complete like other Ibis Hotels

Constant problems with invoice

Customer review rating 4.2/5

Gustavo P. Business - 19/09/2019 Confirmed reviews ALL

Every time I stay with Ibis in Brazil I need to get the invoice in the companies name. Every time I have to fill out the full company information and no matter what the invoice comes under my name. It is a complete waste of time. I am giving up staying in your hotels.

Boa tarde Gustavo, verifiquei com a responsavel de reservas, que fez a substituição da nota fiscal. Desculpe todo o transtorno. Atenciosamente, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Facility under remodelation

Customer review rating 4.2/5

Pedro Business - 18/09/2019 Confirmed reviews ALL

Not the best neighbor, breakfast was at limit

Dear guest good evening. Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro
Customer review rating 4.2/5

Lilian D. M. D. S. Business - 13/09/2019 Confirmed reviews ALL

The staff was extremely friendly. The downside of my staying was the noise due to the remodeling and the fact you guys don't have an outlet close to the bed. To charge my phone I had to get up and leave it on the counter. When you are trying to sleep, getting up is not an option.

Lilian, good morning! Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

to much noise

Customer review rating 4.2/5

Luiz Business - 30/08/2019 Confirmed reviews ALL

I could not slept due the high noise my room had. I shut down the air conditioner to see it it was the source, but it was not. Poor breakfast too.

Dear Luiz Henrique M., Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Poor

Customer review rating 4.2/5

Loh Business - 19/08/2019 Confirmed reviews ALL

Positives - helpful staff and security personnel, comfortable bed, adequate number of hangers and the breakfast spread is decent but unchanging. The best thing about my stay is that I slept well and woke up fresh and rested Everyday. Negatives - this is at best a two-star hotel/motel. The bathroom is old and not well-maintained, the toilet seat is shaky and the shower stall glass doors do not close properly. There are no drinking water, cups, or a basic coffee machine provided. I really can’t imagine what the Budget Ibis next door is like because this is pretty Budget to me in terms of the basic room amenities.

Dear Alan Loh Young K., Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Bad Experience

TripAdvisor rating 3.5/5

jeovahlima Business - 13/08/2019 TripAdvisor review

1- The Hotel is under renovation and not informed, but thats ok; 2- I arrived around 10:04 pm and parking was closed, I left my car o the street; 3- The door was not working and i spent some minutes to fix; 4- I went down to reception to get some water and order a snack but the kitchen was closed, the receptionist suggested that I go outside to eat ?????. Rio de janeiro downtown after 10 pm is very unsafety, everybody worldwide knows about it.; 5- I ordered 2 water bottles, 3 beers and a sandwuich ( that was made the day before, but valid) and the recepcionist said that tehy will not give to me a bag to carry my stuff. No bag?????? 6- The control tv was not working. I used my batteries to fix the control; 7- And finally, the breakfast was available outside the hotel. My reservation: HNWSKXPX Aug 06, 2019 IBIS Rio de Janeiro - Centro - Torre I

Prezado hospede boa tarde. Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Rio de Janeiro Centro. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Priscila Machado Gerente Geral ibis e ibis budget RJ Centro
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