ibis Rio de Janeiro Centro Hotel 3 stars

Customer review rating 4.2/5 9,867 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

ibis Rio de Janeiro Centro
See on a map
+ 17 Services

Hotel extras

  • Near the Carioca metro station (5 minutes) and Praça Tiradentes tram (VLT) stop (2 minutes)

  • Close to Rua do Lavradio, a famous bohemian street in Lapa (4 minutes)

  • Near the Real Gabinete Português de Leitura library (3 minutes)

  • Very close to the Carlos Gomes and João Caetano Theatres (1 minute)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Beauty salon (nearby)Paying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Business centre
  • Copy/print service availablePaying

Hotel location

ibis Rio de Janeiro Centro

Rua Silva Jardim 32
Torre I
20050060 rio de janeiro
brazil

Tel: +552135118200

Fax: (+55)21/35118220

Check-in from 12h00

Check out up to 12h00

  • METRORIO LINE 1 :  1 CARIOCA STATION

  • By plane

    SANTOS DUMONT At 8km / 4.97 miles

  • By plane

    TOM JOBIM At 25km / 15.54 miles

  • By car

    DUTRA At 35km / 21.75 miles

GPS :-22.907806, -43.181862

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard apartment with a double bed, Sugarloaf view.Non contractual photo

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
Room

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The ibis Kitchen restaurant is open every day: Monday to Friday a full lunch buffet and dessert is available; Saturdays, Sundays, holidays and dinner offer an à la carte service including a dish of the day, grilled dishes, pizzas and assorted sandwiches.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MENU EXPRESS

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Rio de Janeiro Centro

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,867 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,241 reviews

Good quick stay, very well located in Rio Center

Customer review rating 4.5/5

Gerard Couples - 05/04/2021 Confirmed reviews ALL

Linked with a flight cancellation, it was a one night + one day stay. Smooth and quiet.

Dear Mr. Gerard, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen General Manager ibis e ibis budget RJ Centro

Could be better

Customer review rating 3.5/5

Dan Solo - 07/01/2021 Confirmed reviews ALL

Nice location and friendly staff. Good breakfast but stuff repeats itself No view; no pot and complementary teas. No tea for breakfast. Basic room with little amenities (it took me 15 minutes to open a small plastic bag with shampoo) and bad acoustics.

Dear Dan P., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen General Manager, ibis e ibis budget RJ Centro

Could be better

TripAdvisor rating 4.0/5

Dan P 07/01/2021 TripAdvisor review

Nice breakfast, but same stuff all the time. No pot and teas in the room. No tea for breakfast as well. Staff is very friendly (Rafael). Rooms are very simple with bad acoustics, no view. Overall just OK.

Dear Dan P We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen General Manager ibis e ibis budget RJ Centro

TV incompatible with the hotel level

Customer review rating 3.0/5

Anonymous Solo - 03/12/2020 Confirmed reviews ALL

I'd feel perfect if the TV were set on a nature channel or documentary and/or without sound (with subtitles), this would be more in accordance with the hotel level and context as well as a more ambient kind of music or even no music Employees were very nice Clean Comfortable Central

Dear Tiago, Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Centro. I am sorry that your experience with our TV Channel did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Namen Gerente geral ibis e ibis budget RJ Centro

Receptionist Andressa was superb!

Customer review rating 5.0/5

Joaquim N. Business - 23/11/2020 Confirmed reviews ALL

When I arrived at the hotel, after a long trip, I was welcomed and promptly helped by Andressa at the front desk. At breakfast next morning I was nicely served by Andreza. The hotel location is a nice plus, shadowed only by the hotel's lack of its own parking.

Dear Joaquim, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral ibis e ibis budget RJ Centro

Well located, not comfortable

Customer review rating 3.0/5

Renata C. Couples - 04/03/2020 Confirmed reviews ALL

The hotel is well located and the staff is friendly. However, the rooms need improvement. The bed clothes looked grimy (just like the white walls) and they were too loose in the matress, so that they could easily reveal it. The curtains were dirty and the furniture in general had some peeling parts. Finally, the bethroom had mold due to humidity.

Carpet smells, dirty bathrooms

Customer review rating 0.5/5

Matevhu R. Couples - 26/02/2020 Confirmed reviews ALL

The carpets where too smelly and bathrooms where dirty The bed was so uncomfortable

Room conditions

Customer review rating 2.0/5

Alcindo Business - 21/02/2020 Confirmed reviews ALL

I was put in the Ibis Budget building which has been abandoned for some years. Obviously the appliances didn’t work well. Really bad experience

Could Improve

Customer review rating 3.5/5

Andre Business - 20/02/2020 Confirmed reviews ALL

Good stay. Not a nice place to get around during night but for business is ok. Apartments finishing is well below Ibis standard.

Dear guest good evening. We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

A-1 staff

Customer review rating 5.0/5

Dr P. P. Solo - 20/02/2020 Confirmed reviews ALL

the staff at the desk were very efficient ,polite and friendly.The chambermaids were also nice and respectful and responded promptly when I requested that my room be cleaned.However, I have still to adjust to the new dining/buffet area.I think it’s too open compared to the configuration of the old one which has more privacy and warmth.note:I stayed here 5 times in the past.

Was okay

Customer review rating 3.5/5

Sylwia Couples - 10/02/2020 Confirmed reviews ALL

The room was pretty worn-out, the door didn't work well and we had to force them to close, shower door was letting most of the water out of the cabin, AC and fridge worked well, the room was mostly clean, staff was okay, but overworked, would be better to have more staff on shift

Good hotel

Customer review rating 4.0/5

Mario Families - 29/01/2020 Confirmed reviews ALL

Located downtown, very close to the places we had to visit. Room was clean, air-conditioning perfect. Does not have parking service, but there is a private facility in the same block with decent price. Attentive, helpful and kind staff.

Dear guest good evening. We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

The worst IBIS

TripAdvisor rating 3.0/5

flaviopiu Business - 02/10/2019 TripAdvisor review

I was in these IBIS hotels: (Porto Alegre , Goiania , São Paulo , Budapest (Hungria) ...etc This is the worst that i stayed. The room is not so good.. (old...bad smell) The breakfast is not so complete like other Ibis Hotels

Bad Experience

TripAdvisor rating 2.0/5

jeovahlima Business - 13/08/2019 TripAdvisor review

1- The Hotel is under renovation and not informed, but thats ok; 2- I arrived around 10:04 pm and parking was closed, I left my car o the street; 3- The door was not working and i spent some minutes to fix; 4- I went down to reception to get some water and order a snack but the kitchen was closed, the receptionist suggested that I go outside to eat ?????. Rio de janeiro downtown after 10 pm is very unsafety, everybody worldwide knows about it.; 5- I ordered 2 water bottles, 3 beers and a sandwuich ( that was made the day before, but valid) and the recepcionist said that tehy will not give to me a bag to carry my stuff. No bag?????? 6- The control tv was not working. I used my batteries to fix the control; 7- And finally, the breakfast was available outside the hotel. My reservation: HNWSKXPX Aug 06, 2019 IBIS Rio de Janeiro - Centro - Torre I

Prezado hospede boa tarde. Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Rio de Janeiro Centro. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Excellent

TripAdvisor rating 4.0/5

miguelsB7601EE Friends getaway - 24/01/2018 TripAdvisor review

One of the best places of the Rio de Janeiro, great location and transports to all the city. Very good price, cleanliness, treatment and services. But the maximum capacity of the rooms is for 3 people.

Just to sleep

TripAdvisor rating 3.0/5

Karine D Business - 29/11/2017 TripAdvisor review

It was an average accomodation. There were 3 spiders in the room, nothing that I would die, but wasn't pleasant. Sheets were a little too used (maybe wasn't changed after the previous guest). Dinner and breakfast was great.

Dear Ms Karine, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, ibis RJ Centro Staff

Nice room, poor breakfast

TripAdvisor rating 3.0/5

flaviosergiojf Solo travel - 07/11/2017 TripAdvisor review

Room was clean, but the housekeeping happened too late (3 pm); breakfast was not so good as the others Ibis hotels. Besides, there was no enough room and enough food considering the number of guests...

Good place to stay in Rio

TripAdvisor rating 4.0/5

capitao2012 Family - 14/09/2017 TripAdvisor review

The Ibis Hotel has everything you need at the heart of Downtown Rio. Do not hesitate in staying there, if you are looking to a cheap and clean accommodation. AS I have the Accor Platinum Status, we could stay up to 3pm the day we were leaving, as well as we had a welcome drink offered by the hotel.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis RJ Centro Staff

Amazing trip at Ibis Rio

TripAdvisor rating 5.0/5

LaerteS2 Friends getaway - 15/06/2017 TripAdvisor review

I loved to be at Ibis Rio. Simply the best!!!! I arrived late in the afternoon, and I felt safe because the hotel is really well located, and on the follow day I realzed that the place I needed to go was very close to the hotel. I could save some reals!!!

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Rio De Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis RJ Centro

15 minutes to solve nothing

TripAdvisor rating 1.0/5

Jefferson_Cunha Friends getaway - 25/04/2017 TripAdvisor review

Terrible room service. Not expect receive more than nothing. I really don't know the difference between ibis red and ibis blue budget. I hope to be the one who went through this disorder. Jefferson Cunha.

Dear Mr. Cunha, Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Staff

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in rio de janeiro