Customer review rating (ALL Rating) 4.1/5 16,663 reviews
ALLSAFE approved hotel
ibis Rio de Janeiro Santos Dumont is a 6-minute walk from Santos Dumont Airport
A 25-minute drive from Novo Rio Bus Station
A 15-minute drive from BPC Helipad
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Hearty regional dishes and classic Brazilian dishes cooked before your eyes.
Check-in from - Check out up to
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
100% genuine reviews from our guestsFind out more
Well located, good stay!
Laura B. D. Couples - 22/11/2021 Confirmed reviews ALL
Very good! Clean, good location!
Anonymous Business - 20/11/2021 Confirmed reviews ALL
Hotel has good location and it is affordable
Very close to the Airport, I was very impressed with the breakfast
C R. Solo - 17/11/2021 Confirmed reviews ALL
Very slow service at reception, even though I have already done the Check In online. I found the rooms very small, the pillows were old and in need of replacement.
Joao R. S. Business - 12/11/2021 Confirmed reviews ALL
This hotel has incompetent staff, I was charged for the stay during checkin and then, on the checkout, they couldn’t find the payment, started to request me a receipt that I never received, I asked for the zero balance and the person didn’t know what I was talking about, the supervisor came and said the person was new and started on the day before, which means NO TRAINING! The hotel is old, no maintenance, 30 minutes prior to the breakfast end, no more coffee and the staff was not willing to provide it, lack of silverware and napkins in the morning, both are basic things for not being there! Elevators take hell of a time to stop at each floor and always crowded. Inside the room, everything rusty and old! Noisy rooms! Horrible!
Wrong room, terrible excuse
Fabio P. Families - 04/11/2021 Confirmed reviews ALL
I booked a room from distance (Canada) and while doing a search on their website, I found a room facing the airport, with a really nice view. So I booked for that room and yet I added a comment saying I wanted exactly that room. So I got everything booked and good to go. Then, upon arrival we noticed the room was facing a building. So when I requested the room I booked, the answer was there is no room with that view, and probably if there was a view like that before, now it's gone due a building the built at there. Well, I'll neve come back to this crap and I'm making everybody know that they shouldn't too. Very disappointed.
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