Customer review rating (ALL Rating) 3.8/5 4,603 reviews
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
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ibis Rio de Janeiro Santos Dumont
AV MARECHAL CAMARA 280, CENTRO
20020 080 RIO DE JANEIRO
Brazil
GPS:-22.909265, -43.169685
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Opera/symphony/concert hall
Access: 1 km / 0.62 mi 13 min walk / 7 min drive
Historic monument
Access: 6.2 km / 3.85 mi 12 min drive
Sports centre
Access: 7 km / 4.35 mi 13 min drive
Aquarium
Access: 8 km / 4.97 mi 17 min drive
Historic monument
Access: 12.5 km / 7.77 mi 17 min drive
Botanical gardens
Access: 13.6 km / 8.45 mi 21 min drive
Art and Culture
Access: 15.5 km / 9.63 mi 31 min drive
Racetrack
Access: 38.3 km / 23.8 mi 40 min drive
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Beach area
Access: 9.8 km / 6.09 mi 14 min drive
Beach area
Access: 13.4 km / 8.33 mi 18 min drive
Lake
Access: 30 km / 18.64 mi 32 min drive
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Shopping centre/mall
Access: 7.7 km / 4.78 mi 11 min drive
Shopping centre/mall
Access: 8.6 km / 5.34 mi 10 min drive
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Hearty regional dishes and classic Brazilian dishes cooked before your eyes.
The bar is a friendly place to get together at any time of day.
Well located, poor room conditions
Customer review rating 2.5/5
Cfar Business - Confirmed reviews ALL
Dear Cassio Thome De F., Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Pereira Guest Experience ibis Rio de Janeiro Santos Dumont
Bedroom was not clean
Customer review rating 2.0/5
Jennifer G. Couples - Confirmed reviews ALL
Dear Manuel Ricardo Bernal M., Thank you for telling us about your experience at the Ibis RJ Santos Dumont. We are very sorry that we did not meet your expectations, please allow me to offer my most sincere apologies. I also emphasize that we will intensify our training with the reception team so that situations like the one that occurred during your stay do not happen again. Thank you for sharing your problems with us. Yours sincerely, Beatriz Pereira Guest Experience Supervisor Ibis Rio de Janeiro Santos Dumont
45 minutes to check in despite online check in
Customer review rating 1.5/5
Alan W. U. Families - Confirmed reviews ALL
Dear Alan , Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Pereira Guest Experience ibis Rio de Janeiro Santos Dumont
Well located
Customer review rating 4.5/5
Roberto S. D. T. C. Solo - Confirmed reviews ALL
Dear Roberto Sergio De Tavares c., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Pereira Guest Experience ibis Rio de Janeiro Santos Dumont
good location
Customer review rating 4.0/5
Dolores Friends - Confirmed reviews ALL
Dear Maria Dolores B., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Pereira Guest Experience ibis Rio de Janeiro Santos Dumont
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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