ibis Rio de Janeiro Santos Dumont 3 stars

Customer review rating (ALL Rating) 3.7/5 3,867 reviews

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AV MARECHAL CAMARA 280, CENTRO, 20020 080 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • ibis Rio de Janeiro Santos Dumont is a 6-minute walk from Santos Dumont Airport

  • A 25-minute drive from Novo Rio Bus Station

  • A 15-minute drive from BPC Helipad

  • In the city center of Rio de Janeiro

  • Hotel close to several Consulates, such as the American, German, French, Portuguese, Italian

Our accommodation(s)

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Hotel location

ibis Rio de Janeiro Santos Dumont

AV MARECHAL CAMARA 280, CENTRO
20020 080 RIO DE JANEIRO
Brazil

GPS:-22.90826, -43.16942

Telephone
Fax +55 21 3506-4501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Hearty regional dishes and classic Brazilian dishes cooked before your eyes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  3,867 reviews

TripAdvisor Rating  4.0/5  3,679 reviews

Certificate of excellence 2024

Basic

TripAdvisor rating 3.0/5

davara29 Couples - TripAdvisor review

Hotel is basic and has basically everything you need. Small room with nice beds and a bathroom with a good shower. It was just not super clean, could see quite some dust. Unfortunately you also can't open the windows for some fresh air. The airconditioning works though. Hotel is super close to airport santos dummont, but take a taxi, don't go walking cause the neighbourhood is not that safe, MAINLY at night. Taxi point is in front of the hotel. Over all an ok stay.

Elevators are slow

Customer review rating 3.0/5

Michel P. Business - Confirmed reviews ALL

Elevators are slow and do not meet demand during peak times, breakfast is poor and restaurant looks poorly maintained

Prezado Sr. Michel, Agradecemos por compartilhar sua experiência conosco. Sentimos muito por não termos atendido às suas expectativas durante sua estadia e lamentamos pelos inconvenientes relatados. Gostaríamos de assegurar que sua opinião é extremamente importante para nós e será utilizada para melhorar nossos serviços. Estamos revisando os pontos mencionados, para que situações como essas não se repitam. Lamentamos sinceramente por não termos proporcionado uma boa experiência. Esperamos ter uma nova oportunidade de recebê-lo no futuro e demonstrar melhorias concretas em nossos serviços. Atenciosamente, Juliane Pinheiro Coordenadora de recepção Ibis RJ Santos Dumont

Good stay

Customer review rating 3.5/5

Victor M. Business - Confirmed reviews ALL

It was good and convenient but there is a room for improvement, you need to consider providing your guests with water in the room. Kettle and sugar

Dear Victor, Thank you for taking the time to rate your stay. We greatly value the opportunity to improve our services based on our guests' feedback. It is standard for the Ibis brand that the minibar is not stocked, but we do have a 24-hour bar available in the lobby. We look forward to welcoming you back to our hotel. Sincerely, Juliane Pinheiro Ibis Santos Dumont

Convenient location for work meeting nearby

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

From the start being made to pay for the room despite the group booking organiser insisting to me that the room was already paid for by them, to the room key cards and elevators often not working, to there not being a kettle or even cups/mugs in the room, to being told one morning that i needed to pay for breakfast (even though the room included breakfast), the stay was often frustrating. However the room soundproofing was great, enabling good sleep, and some staff at reception and a cleaner were very helpful. Thank you.

Dear Mrs. Gloria, Thank you for sharing your impressions of your stay at our hotel. We really value feedback from our guests, as it helps us to improve our services. In keeping with the Ibis brand standard, the minibars in the rooms are not stocked. However, we do have a 24-hour bar in the lobby, where our guests can find a variety of drinks and snacks. We also provide hot water for your convenience. We hope to have the opportunity to welcome you again to provide you with a more positive experience. Regards, Juliane Pinheiro Ibis RJ Santos Dumont

Boa estadia

Customer review rating 4.5/5

Victor M. Solo - Confirmed reviews ALL

Super honesto ... Voltarei

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Other web-users rate our hotel

  • 1,243 reviews 8.7/10 Location
  • 2,156 reviews 4.6/10 Room
  • 1,853 reviews 6/10 Service
  • 178 reviews 3/10 WiFi
  • 1,164 reviews 3.5/10 Cleanliness
  • 1,086 reviews 1.7/10 Amenities
  • 945 reviews 5.4/10 Breakfast
  • 634 reviews 3.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.