ibis Rio de Janeiro Santos Dumont 3 stars

Customer review rating (ALL Rating) 3.7/5 3,839 reviews

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AV MARECHAL CAMARA 280, CENTRO, 20020 080 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • ibis Rio de Janeiro Santos Dumont is a 6-minute walk from Santos Dumont Airport

  • A 25-minute drive from Novo Rio Bus Station

  • A 15-minute drive from BPC Helipad

  • In the city center of Rio de Janeiro

  • Hotel close to several Consulates, such as the American, German, French, Portuguese, Italian

Our accommodation(s)

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Hotel location

ibis Rio de Janeiro Santos Dumont

AV MARECHAL CAMARA 280, CENTRO
20020 080 RIO DE JANEIRO
Brazil

GPS:-22.90826, -43.16942

Telephone
Fax +55 21 3506-4501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Hearty regional dishes and classic Brazilian dishes cooked before your eyes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  3,839 reviews

TripAdvisor Rating  4.0/5  3,681 reviews

Certificate of excellence 2024

Good stay

Customer review rating 3.5/5

Danielle Couples - Confirmed reviews ALL

It's a basic hotel but certainly good enough. Beds are nice, shower is good. Cleaness could be better. Even though the hotel is really close to Santos Dummont, the location is not the best, outside it seems quite dangerous. Price of the hotel is good.

Prezada Sra. Danielle, Obrigada por dedicar um tempo para avaliar sua hospedagem. Valorizamos imensamente a oportunidade de melhorar nossos serviços com base no feedback dos nossos hóspedes. Esperamos recebê-la novamente em nosso hotel. Atenciosamente, Juliane Pinheiro Coordenadora de recepção Ibis Santos Dumont

Basic

TripAdvisor rating 3.0/5

davara29 Couples - TripAdvisor review

Hotel is basic and has basically everything you need. Small room with nice beds and a bathroom with a good shower. It was just not super clean, could see quite some dust. Unfortunately you also can't open the windows for some fresh air. The airconditioning works though. Hotel is super close to airport santos dummont, but take a taxi, don't go walking cause the neighbourhood is not that safe, MAINLY at night. Taxi point is in front of the hotel. Over all an ok stay.

Dear Davara, Thank you for taking the time to rate your stay. We greatly value the opportunity to improve our services based on our guests' feedback. We look forward to welcoming you back to our hotel. Regards,

Good.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good.

Dear Zunaid, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Juliane Pinheiro Ibis RJ Santos Dumont

Awful

Customer review rating 0.5/5

Theresa Business - Confirmed reviews ALL

I was put in a disabled room which had a frame around the toilet so you couldn't lift the seat lid up more than 45 degrees which is ridiculous. I went in the shower and the shower curtain and pole fell down on top of me. The towels were moldy. Horrible place to stay. I was put there by GOL airlines after a delayed flight so not my own choice.

Prezada Sra. Theresa, Lamentamos profundamente que sua experiência não tenha atendido às expectativas. Esses não são os padrões que buscamos oferecer. Agradecemos por compartilhar seu feedback, pois ele nos ajuda a identificar pontos de melhoria. Vamos revisar esses problemas com nossa equipe para garantir que situações como essa não voltem a ocorrer. Esperamos ter a oportunidade de proporcionar uma estadia muito melhor no futuro. Atenciosamente, Juliane Pinheiro Ibis Santos Dumont

Elevators are slow

Customer review rating 3.0/5

Michel P. Business - Confirmed reviews ALL

Elevators are slow and do not meet demand during peak times, breakfast is poor and restaurant looks poorly maintained

Prezado Sr. Michel, Agradecemos por compartilhar sua experiência conosco. Sentimos muito por não termos atendido às suas expectativas durante sua estadia e lamentamos pelos inconvenientes relatados. Gostaríamos de assegurar que sua opinião é extremamente importante para nós e será utilizada para melhorar nossos serviços. Estamos revisando os pontos mencionados, para que situações como essas não se repitam. Lamentamos sinceramente por não termos proporcionado uma boa experiência. Esperamos ter uma nova oportunidade de recebê-lo no futuro e demonstrar melhorias concretas em nossos serviços. Atenciosamente, Juliane Pinheiro Coordenadora de recepção Ibis RJ Santos Dumont

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Other web-users rate our hotel

  • 1,236 reviews 8.7/10 Location
  • 2,144 reviews 4.6/10 Room
  • 1,835 reviews 6/10 Service
  • 176 reviews 3/10 WiFi
  • 1,157 reviews 3.5/10 Cleanliness
  • 1,071 reviews 1.7/10 Amenities
  • 935 reviews 5.5/10 Breakfast
  • 630 reviews 4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.