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ibis budget Rio de Janeiro Centro 2 stars

Customer review rating 3.9/5 6,281 reviews

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Room 1

Number of guests
Children's age

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ibis budget Rio de Janeiro Centro
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+ 8 Services

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying

Hotel location

ibis budget Rio de Janeiro Centro

Rua Silva Jardim N° 32
20050060 rio de janeiro
brazil

Tel: +5521 3511 8200

Fax: (+55)21 3511 8200

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORTO GALEAO At 18.5km / 11.5 miles

  • By plane

    SANTOS DUMONT At 2.3km / 1.43 miles

  • By plane

    TOM JOBIM At 18.7km / 11.62 miles

  • By train

    CENTRAL DO BRASIL At 3.8km / 2.36 miles

  • By train

    Carioca At 0.4km / 0.25 miles

  • By train

    RODOVIARIO NOVO RIO At 3.8km / 2.36 miles

GPS :-22.90772, -43.181746

Our accommodation(s)

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 11 m² / 118 sq ft
  • Wireless internet in your room

Standard Room with one double bed and one overhead bunk.

Accessible room
  • Max. number of persons: 3
  • Area: From 11 m² / 118 sq ft
  • Wireless internet in your room

Standard room with one double bed.

  • Max. number of persons: 2
  • Area: From 11 m² / 118 sq ft
  • Wireless internet in your room

Standard Room with twin beds and one overhead bunk.

  • Max. number of persons: 3
  • Area: From 11 m² / 118 sq ft
  • Wireless internet in your room

SINGLE BED in a 8-bed shared female room with bathroom

  • Max. number of persons: 1
  • Wireless internet in your room

SINGLE BED in a 8-bed shared mixed room with bathroom

  • Max. number of persons: 1
  • Wireless internet in your room
Rooms

Our guest reviews for
ibis budget Rio de Janeiro Centro

100% genuine reviews from our guests

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ALL Rating 3.9/5

6,281 reviews

tripadvisor

TripAdvisor Rating 3.5/5

3,048 reviews

No rooms available

TripAdvisor rating 1.0/5

Stay02003540174 Couples - 05/01/2019 TripAdvisor review

When I booked and paid a room they said I could ckeckin around 12:00 pm.I could only check-in around 1:30 pm as they didn't have an available room.The only thing they said was: I'm sorryIt's been so many years since I'm an Accor client and I don't think this kind of situation or behavior is acceptable.

Medium Hosting

TripAdvisor rating 3.0/5

tstdanielcarlos Business - 26/07/2018 TripAdvisor review

At check-in, I discovered that it would not be possible to pay in installments the amount I made the last time I stayed in the last two weeks, the receptionist said on the last stay that it would be my birthday, and she said they would please me, I did not get anything. The hotel kitchen was not working, and I had to ask for food to be delivered.

very dirty hotel room

Customer review rating 0.5/5

Brya Families - 07/11/2017 Confirmed reviews ALL

the hotel room in overall was very dirty, under the beds a lot of dust, mold on the ceilings, the ac was dirty, the bed extremely uncomfortable. the bunk bed around the mattress there was a lot of dust. Did not enjoy my stay and at the ibis budget and I do not plan on ever returning.

Dear brya guillandi S., Thank you for taking the time to tell us about your experience at the ibis budget Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Flavia do Amaral

Completely satisfactory

Customer review rating 4.5/5

Flávio M. V. Business - 07/11/2017 Confirmed reviews ALL

Hotel delivers more than expected for a ibis budget quality hotel.

Boa Tarde! Prezado Sr. Flávio, Agradecemos por você compartilhar sobre sua estada no ibis budget Rio de Janeiro Centro. Na expectativa de acolhê-lo novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Maria Flávia do Amaral Gerente Geral

Bad service

TripAdvisor rating 2.0/5

490karinec Business - 07/11/2017 TripAdvisor review

I dont slept very well due to some factors. One of this was de bed. The bed linen were stinking on my first night. The other one was noise. In front of the hotel there was a lot of noise and the door when closed made a noise too.

Breakfast dissapointing

Customer review rating 2.5/5

Marco S. Business - 29/10/2017 Confirmed reviews ALL

I use to travel a lot to Rio and sometimes I use Ibis Budget. Usually the breakfast service are not that good but last time it was terrible. Due to a reform, me and others guests found and overcrowded breakfast room, short with several things that makes part of a regular breakfast here in Brazil. I do not use to have breakfast from Ibis, because the food in not that good, but this time I'm really dissapointed

Dear Marco Antonio Cornacioni S., Thank you for taking the time to tell us about your experience at the ibis budget Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Flavia do Amaral

Convenient location for Historical Rio

Customer review rating 3.5/5

M. A. Couples - 25/10/2017 Confirmed reviews ALL

Friendly staff, adequate room with shower and WC.

Dear Arida M., We very much appreciate your comments regarding your stay at the ibis budget Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flavia do Amaral

Young sympathetic and helpful stalff

Customer review rating 4.5/5

Fernando L. Solo - 06/10/2017 Confirmed reviews ALL

very pleasant, well located in the heart of old Rio city center, safe and near everything, transportation, nightlife, shopping, cultural venues...

Boa Tarde! Prezado Sra. Fernando, Agradecemos muito os seus comentários sobre a sua estadia no ibis budget Rio de Janeiro Centro. É sempre um prazer receber feedback positivo. Vou compartilhar seus comentários com a nossa equipe. Estou certo de que esse feedback vai servir como um incentivo para todos os nossos funcionários como nós nos esforçamos para melhorar continuamente a qualidade dos nossos serviços. Obrigada novamente por compartilhar sua experiência e esperamos que sua próxima visita será tão agradável quanto a anterior. Atenciosamente, Maria Flávia do Amaral Gerente Geral

Great price and location

TripAdvisor rating 3.0/5

V3874TKbrunob Friends getaway - 20/09/2017 TripAdvisor review

One of the best economy hotels on Rio downtown. Very close to Lapa and VLT public transportation. I will be at the hotel other times when I go to Rio. The breakfast was very good. The only problem was the smell of the carpet hall.

It was good overall.

Customer review rating 3.5/5

Mariapaola M. Solo - 17/09/2017 Confirmed reviews ALL

It was good overall; the only claim is that, despite I paid an early check-in, the room was changed three times because the assigned one was not ready.

Excellent

TripAdvisor rating 5.0/5

WagnerFernandof Business - 12/09/2017 TripAdvisor review

Good stand, excellent room, wifi poor, good price, location in a good place, high quality breakfast and close to main touristic points. I really recommend this hotel for any kind of trip, business, vacation, etc

Noisy street

Customer review rating 3.5/5

Vanessa Business - 10/09/2017 Confirmed reviews ALL

Very good hotel but very noisy street at the weekend

Boa Tarde! Prezada Sra. Vanessa, Agradecemos por nos contar sobre sua experiência no ibis budget Rio de Janeiro Centro. Sentimos muito não termos correspondido as suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. No ibis budget, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Gostaríamos também de aproveitar a oportunidade de lhe informar de que já estamos tomando medidas legais para que a questão do barulho reproduzido pela boate seja resolvido e assim evitarmos futuros transtornos. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor servi-la em um futuro próximo. Atenciosamente, Maria Flávia do amaral Gerente Geral

Not modern

Customer review rating 3.0/5

Matheus N. Business - 29/08/2017 Confirmed reviews ALL

The hotel is near everything, but it had nothing... freeze to drink water or other thing that ibis hotel have... it was my first time on ibis budget and next time I will go to the normal one. The diference between both is very big! See you soon!

Boa tarde! Prezado Sr. Matheus, Agradecemos por nos contar sobre sua experiência no ibis budget Rio de Janeiro Centro. Sentimos muito não termos correspondido as suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. Procuramos sempre fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. A marca ibis budget é uma proposta de hotelaria super-econômica reconhecida internacionalmente pela qualidade de seus serviços e conforto aliados à excelente relação custo/benefício e localização sempre estratégica. Nossas acomodações são compactas e possuem uma infra-estrutura essencial necessária de extrema qualidade. O frigobar e o telefone não fazem parte do nosso conceito, os serviços de alimentação e estacionamento só são pagos se consumidos, o que permite trabalharmos com tarifas extremamente competitivas. Compreendemos e lamentamos sua insatisfação, portanto pedimos que nos dê a oportunidade de lhe apresentar uma de nossas outras marcas no Brasil. A Rede Accor possui acomodações do luxo ao super-econômico, para atender a todas as necessidades dos clientes. Temos certeza de que irá se identificar com uma delas e que certamente atenderão às suas expectativas. São: Ibis, Ibis Styles, Mercure, Novotel, Pullman e Sofitel. O senhor poderá encontrá-los no site www.accorhotels.com. Agradecemos seu contato e esperamos que nos dê a oportunidade de melhor servi-lo em um futuro próximo em um dos hotéis Accor no mundo. Atenciosamente, Maria Flávia do Amaral Gerente Geral

Legal

Customer review rating 4.0/5

Danisson Business - 29/08/2017 Confirmed reviews ALL

Ok

Boa Tarde! Prezado Sr. Danisson, Agradecemos por você compartilhar sobre sua estada no ibis budget Rio de Janeiro Centro. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um excelente serviço. Na expectativa de acolhê-lo novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Maria Flávia do Amaral Gerente Geral

Péssimas recepcionista

Customer review rating 3.0/5

Leonardo Business - 26/08/2017 Confirmed reviews ALL

Despreparo total das recepcionista

Boa Tarde! Prezado Sr. Leonardo, Agradecemos por nos contar sobre sua experiência no ibis budget Rio de Janeiro Centro. Sentimos muito não termos correspondido as suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. Em nosso hotel procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Por este motivo, se for possível, nos informe quais fatores geraram sua insatisfação para que possamos tomar medidas apropriadas e lidar com o problema prevenindo futuras ocorrências. Tenha certeza que estamos a cada dia trabalhando para melhorar e transmitir uma maior sensação de segurança e conforto para nossos clientes, portanto desde já agradecemos seu contato e esperamos que nos dê a oportunidade de melhor servi-lo em um futuro próximo. Atenciosamente, Maria Flávia do Amaral Gerente Geral

Excellent place

Customer review rating 4.5/5

Daniele Solo - 25/08/2017 Confirmed reviews ALL

It was good. The room is very clean and cozy. The staff are very friendly and helpful. I liked it.

Boa Tarde! Prezada Sra. Daniele, Agradecemos muito os seus comentários sobre a sua estadia no ibis budget Rio de Janeiro Centro. É sempre um prazer receber feedback positivo. Vou compartilhar seus comentários com a nossa equipe. Estou certa de que esse feedback vai servir como um incentivo para todos os nossos funcionários como nós nos esforçamos para melhorar continuamente a qualidade dos nossos serviços. Obrigada novamente por compartilhar sua experiência e esperamos que sua próxima visita será tão agradável quanto a anterior. Atenciosamente, Maria Flávia do Amaral Gerente Geral

The best choice

TripAdvisor rating 5.0/5

Franklin R Friends getaway - 24/08/2017 TripAdvisor review

Cost beneficts. It' s very good, there's no parking incluse, but the price addiction it's fair, I recomend the roon for business and to a short trip with a friends. The wifi it's not work in the all room, but work in the door.

Compromised confort

Customer review rating 3.0/5

Fabio S. Solo - 14/08/2017 Confirmed reviews ALL

I stayed in a low budget accommodation. However, though being a less expensive one, it should assure minimal quality. The proposal for this product is excellent, but in this case specifically, mattress and pillows are worn out and should be immediately replaced.

Cumpre com o prometido

Customer review rating 4.0/5

Dr. D. D. Solo - 12/08/2017 Confirmed reviews ALL

Was Excelente..

Boa Tarde! Prezado Sr. Daniel, Agradecemos por você compartilhar sobre sua estada no ibis budget Rio de Janeiro Centro. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um excelente serviço. Na expectativa de acolhê-lo novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Maria Flávia do Amaral Gerente Geral

Medium satisfaction

Customer review rating 3.0/5

M Friends - 25/07/2017 Confirmed reviews ALL

When we arrived they told us they couldnt find our reservation and that there was not enough room for us, but if we pay some extra they could get us a better room. After saying no, they could magically find a room for the same price we reserved in the first place. They didn't have any blankets to give us and the room was really cold. Besides, theres a night club just across the street and the music was so loud it seemed it was inside the room, we couldn`t sleep well because of the music and the cold.

Micaela, good afternoon! Thank you for taking the time to tell us about your experience at the ibis budget Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At ibis budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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