Novotel RJ Santos Dumont 4 stars

Customer review rating (ALL Rating) 4.3/5 1,332 reviews

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Description

Hotel extras

  • No charge for two children aged 16 or under staying with their parents

  • Pet-friendly hotel, for fees

  • Five event rooms for up to 60 people

  • Hotel in Rio de Janeiro near the OAB and the Public Prosecutor's Office

  • 5-minute walk to Rio de Janeiro Santos Dumont Airport

Our accommodation(s)

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Hotel location

Novotel RJ Santos Dumont

Avenida Rua Marechal Camara 300, Centro
20020 080 RIO DE JANEIRO
Brazil

GPS:-22.90859, -43.16931

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Vicolo Gastronomia

You can enjoy your time in our lobby bar with the best in Brazilian food and varied drinks list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,332 reviews

TripAdvisor Rating  4.3/5  2,194 reviews

Customer review rating 1.0/5

Marcio W. D. Business - Confirmed reviews ALL

This Novotel property is a major disappointment. It is in dire need of a major renovation, including the carpets in the hallways, leading to the rooms, the walls have noticeable dirt and no attempt to try and maintain a clean and healthy environment. The room in our case and executive room was extremely small, and the sofa had many stains on it. The quality of the linens, including the towels was of incredibly poor quality. The flooring was cheap and parts of it were coming on glued from the adhesive. I will never stay at this property again. The only Upside was the closest to the airport and the friendly front desk staff. The leadership of this property, you should be ashamed of whether they’re promoting as a four-star hotel.

Dear guest, We are sorry that your experience did not meet your expectations and we apologize for the conditions mentioned in the room and common areas. Your comments have been shared with our management team for the necessary improvements. We appreciate you highlighting our location and the friendliness of our front desk team. We hope to have the opportunity to provide you with a better experience in the future. Kind regards, Novotel Santos Dumont Team

Good

TripAdvisor rating 5.0/5

Vishal S TripAdvisor review

It’s the best place to have breakfast with warm welcome of Ariane and her team in the Novotel restaurent Santos Dumont. We were here with family and stayed for. A week and they were consistent in their attitude of customer services.

Customer review rating 5.0/5

Stuart M. Solo - Confirmed reviews ALL

Last minute booking at a great price. Great service at the hotel.

Dear Guest, We are very happy to hear that you had a great experience at our hotel! Your feedback is very important to us. We look forward to welcoming you back again soon! Kind regards, Novotel Santos Dumont Team

Amazing breakfast

TripAdvisor rating 5.0/5

Meander02183364958 TripAdvisor review

Perfect and staff are friendly

Customer review rating 4.5/5

Sergio S. Business - Confirmed reviews ALL

Hospedagem tranquila .

Prezado hóspede, Muito obrigada por dedicar um tempo para nos avaliar e por ter escolhido o nosso hotel! Ficamos felizes em saber que teve uma boa estadia. Esperamos revê-lo em breve! Atenciosamente, Equipe Novotel Santos Dumont

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Other web-users rate our hotel

  • 383 reviews 8.5/10 Location
  • 635 reviews 7/10 Room
  • 818 reviews 8.7/10 Service
  • 33 reviews 5.5/10 WiFi
  • 429 reviews 8.3/10 Breakfast
  • 320 reviews 7.6/10 Cleanliness
  • 265 reviews 6.3/10 Food
  • 134 reviews 7.9/10 Vibe

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