Novotel RJ Santos Dumont Hotel 4 stars

Customer review rating 4.3/5 9,106 reviews

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Novotel RJ Santos Dumont
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+ 11 Services

Hotel extras

  • No charge for two children aged 16 or under staying with their parents

  • Pet-friendly hotel, for fees

  • Five event rooms for up to 60 people

  • Hotel in Rio de Janeiro near the OAB and the Public Prosecutor's Office

  • 5-minute walk to Rio de Janeiro Santos Dumont Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Kids' Club for children aged 0 to 16 years
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundromat
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Kids' Club for children aged 0 to 16 years
Business services
  • 9 Meeting room(s)
  • Web Corner on a Mac

Hotel location

Novotel RJ Santos Dumont

Avenida Rua Marechal Camara 300
Centro
20020 080 rio de janeiro
brazil

Tel: +552135068500

Check-in from 12h00

Check out up to 12h00

  • COSME VELHO :  121 Av Franklin R

  • Metro Novo Rio :  1 e 2 Cinelandia

  • By plane

    SANTOS DUMONT At 0.5km / 0.31 miles

  • By plane

    TOM JOBIM At 20km / 12.43 miles

  • By train

    CINELANDIA At 0.9km / 0.56 miles

GPS :-22.908075, -43.169857

Our accommodation(s)

Room Office - Apartment without bed adapted as an officeNon contractual photo

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft

Our restaurants and bars

365

Type of cuisine: Regional

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

365

You can enjoy your time in our lobby bar with the best in Brazilian food and varied drinks list.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 200

  • Maximum capacity: 190 people

  • Maximum banquet capacity: 110 people

Find out more

Our guest reviews for
Novotel RJ Santos Dumont

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,106 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,541 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 3.5/5

Mario K. Business - 08/06/2021 Confirmed reviews ALL

for business trip it is well located, in my case it is 2 blocks away from the office

Excellent Location, Expensive Parking

Customer review rating 5.0/5

Luis O. Solo - 01/06/2021 Confirmed reviews ALL

Staff was friendly and attentive in all departments. Very clean and comfortable rooms as well as an excellent selection of food options in the restaurant and a great breakfast. The only negative at this hotel is in regards to the price they charge for parking which is excessive.

Well located.

Customer review rating 4.5/5

Mehdi A. I. Business - 01/06/2021 Confirmed reviews ALL

It was short but very sweet.

Nice hotel

Customer review rating 5.0/5

Ivan C. Business - 31/05/2021 Confirmed reviews ALL

I only spent a night at Novotel Santos Dumont, but I had a blast there! The staff was also really friendly.

Good stay

Customer review rating 4.5/5

Anonymous Families - 28/05/2021 Confirmed reviews ALL

Good place, good room, only air conditioner is a problem, at first moment no work, then I use control of my son room to start my apareil. Second day, the equipment somply not work, then I need call maintenance do fix it. Very bad that situation

Awesome staff and beautiful hotel right next to the airport.

Customer review rating 5.0/5

Mary E. M. Business - 21/05/2021 Confirmed reviews ALL

I’ll stay at this hotel again when I am in Rio. The restaurant has amazing food that is surprisingly inexpensive. Awesome location next to the airport where the rooms are super clean and really nice. Price is low and quality is high. Highly recommend!!!!

Nice

Customer review rating 5.0/5

Anonymous Business - 12/05/2021 Confirmed reviews ALL

Very clean and nice people working at this location

Olá Fabiano! Agradecemos o seu feedback e ficamos felizes que a sua experiência tenha sido satisfatória conosco. Aguardamos o seu retorno a Cidade Maravilhosa e ao nosso hotel. Atenciosamente; Emanuelle Matos Subgerente.

Perfect!

Customer review rating 5.0/5

Cristiane M. Business - 06/05/2021 Confirmed reviews ALL

It was only one day, but everything was perfect: staff, room, breakfast. Thanks

Olá Cristiane; Agradecemos o seu feedback pois assim, teremos a oportunidade em aprimorar os nossos serviços prestados. Atenciosmente; Emanuelle Matos Subgerente
Customer review rating 5.0/5

Rafael L. Business - 12/04/2021 Confirmed reviews ALL

I hate a god experience

Olá Rafael! Agradecemos o seu feedback e ficamos muito felizes em lhe receber em nosso hotel! Pedimos sinceras desculpas pelo problema com o ar, e já estamos trabalhando para que não mais ocorra. Esperamos o seu retorno em breve! Atenciosmaente; Emanuelle Matos Subgerente.

Yes

Customer review rating 4.0/5

Arildo D. S. Business - 06/04/2021 Confirmed reviews ALL

Good!

Olá Arildo! Agradecemos o seu feedback e ficamos muito felizes em lhe receber em nosso hotel! Esperamos o seu retorno em breve! Atenciosamente; Emanuelle Matos Subgerente.

good job

Customer review rating 5.0/5

Ozzy Business - 22/03/2021 Confirmed reviews ALL

good job

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuelle Matos Deputy manager

Excelente estadia.

Customer review rating 4.5/5

Luiz W. M. Solo - 10/03/2021 Confirmed reviews ALL

Sempre corretos, recepcao e estadia.

Olá Luiz; Agradecemos muitíssimo o sue feedback e assim, teremos a oportunidade de aprimorar os nossos serviços prestados. Esperamos o seu retorno em breve a Cidade Maravilhosa e ao nosso hotel. Atenciosamente; Emanuelle Matos Subgerente

Nice room, nice staff.

Customer review rating 4.5/5

Ruben Business - 09/03/2021 Confirmed reviews ALL

A/C in room was not working. I openend the hood and fixed it. Rest was all excellent. Great restaurant.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuelle Matos Deputy Manager

No AC

Customer review rating 1.5/5

Like R. Business - 06/03/2021 Confirmed reviews ALL

Upon checking into my room the A/C didn’t work. Went to the front desk and was given another room. Went to that room and opened the door to a room with an unmade bed, dirty towels on the floor, open drinks on the table. So I went back down to the front desk and told the guy that my room was dirty. His reply was that it shows clean in the computer. I told him well it’s not. So he gave me another room. Which was fine. The best part about the entire stay was the breakfast.

Good stay

Customer review rating 4.5/5

Octavio L. Families - 20/01/2021 Confirmed reviews ALL

Everton was ok

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carlos Mugnaini Gerente Geral Novotel Rio de Janeiro Santos Dumont

Arrival service prolonged and not polite

Customer review rating 2.5/5

Gustavo M. Families - 20/12/2020 Confirmed reviews ALL

Crew not servil! Coffee should be available in the morning even for people who are not entitle to have breakfast

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Carlos Mugnaini Gerente Geral Novotel Rio de Janeiro Santos Dumont

Could be better

Customer review rating 2.5/5

Joilson S. Business - 17/12/2020 Confirmed reviews ALL

Frontdesk personal makes you wait for many minutes before giving you some attention. Room general as[ect is good but there are many things showing it deserves an update. The main reason to stay at this hotel is the proximity to the airport. With a flight departure at 7:20 AM, the breakfast should be served at 6 as advised but it was late and I had to run to catch this flight.

Dear Joilson, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carlos Mugnaini Gerente Geral Novotel Rio de Janeiro Santos Dumont

Novotel

TripAdvisor rating 4.0/5

GustavoKruger Business - 02/12/2019 TripAdvisor review

Novotel SDU stay after my trip to Europe. This is a good stay after a long trip, very convenient close to SDU airport. Only that misses in this hotel is a transfer to the Airport. Is close, but it is close enough to make it difficuklt to find taxi; at the same time it is not close enough to someone who needs to walk to the VERY DANGEROUS center of Rio de Janeiro

Hi GustavoKruger! Thank you for let us know about your time at Novotel Rio de Janeiro Santos Dumont. We are glad that you have enjoyed your stay and hope see you again very soon! Kind regards,

Novotel Santos Dumont - Good cost/benefit

TripAdvisor rating 4.0/5

rowik2019 Family - 20/11/2019 TripAdvisor review

I´ve been at this hotel for a while, it´s a very good location, good amenities and accommodation. Walking distance from Santos Dumont airport and close downtown. Room very good, good restaurant, gym and parking.

Hi rowik2019! Thank you for the grat review of our hotel! We hope to welcome you back very soon!

Hotel Old

TripAdvisor rating 2.0/5

CEFM1974 Business - 07/09/2019 TripAdvisor review

Very expensive for the quality that a received. Bad Smell, old furniture, air conditioning noisy, and dirty sheets. I will never return in this hotel. Thats sad a Brand like Accor offers in a big city a poor quality hotel !

Hi CEFM1974, Thank you for taking the time to share your feedback with us. We regret that the service was not up to your expectations and we apologize for. The Novotel RJ Santos Dumont wants to provide the best quality of service during your stay and therefore your opinion is fundamental to us! With no doubt, feedbacks like this helps us understand which service needs improvement. Rest assured that your comments will be directed to the responsible teams. Once again, thank you for your review and we hope to regain your confidence in a upcoming oportunity.

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