Novotel RJ Santos Dumont Hotel 4 stars

It was alright. But unfortunately I did not have a good experience in the breakfast and the sofa in my room.

Very expensive mini-bar items. A water that regurlarly costs R$2 they were selling for R$7. The restaurant quite expensive as well.

Nice and affordable hotel to stay close to Rio de Janeiro Santos Dumont Airport, a few minutes away from Rio CBD, with easy acess to some historical actrations.

I had an excellent stay for the first time. Hotel staff are very friendly especially Sergio and Julie. The room was very clean and comfortable. The food was excellent. The only thing that makes me so sad and disappointed is that the hotel told me that I will not earned points even number of nights in my le club account. I am so sad and maybe i will not stay at the hotel anymore.

We had a very nice stay here. It is just beside the domestic airport. We could see the airplanes landing and taking off very often from our window but we could not hear much noise at all. It is very good! The restaurant for breakfast is very spacious and comfortable. The breakfast was quite good and the service was excellent! We also enjoyed the dinner in the restaurant and bar. The staff are very friendly and helpful! It is very convenient to walk around in downtown from this location. There are many beautiful architectures to see in downtown.

At first our reservation was cancelled. I received an e-mail in the taxi on my way there. The e-mail was sent at 17:09 an said that I asked fir a cancellation and that it was accepted. As I never requested this I called from the taxi just 10 minutes before my arrival and got to speak to reservation. I was informed that I needed to give my credit card info for her to reactivate my reservation otherwise the price could not be guaranteed. As I was in a taxi with two kids (one in my lap) I asked if we could wait 10 minutes since I was less than five minutes a away. That was absolutely impossible so I had to find my wallet and read out loud the numbers of my credit card. The same minute that we arrived outside the hotel we hang up. It’s just not a very nice way to treat a guest. It’s one thing if the hotel reaches out and call the guest, but nothing. My booking was just cancelled and even informes that I !!! asked for the cancellation and after that it was absolutely impossible to wait 10 minutes for my arrival. The room, was ok. Nothing special, but nice for the purpose. The reservation was for 4 people, but in the room it was 2 towels and only one very small bottle of courtesy water. We asked for more that was going to be sent to the room. That never happened. What was a very nice surprise was the great breakfast! Congrats! Very rare in Brazil in this kind of hotels. Very very good!

The overwall quality have been decreasing during the last two years.

Novotel SDU stay after my trip to Europe. This is a good stay after a long trip, very convenient close to SDU airport. Only that misses in this hotel is a transfer to the Airport. Is close, but it is close enough to make it difficuklt to find taxi; at the same time it is not close enough to someone who needs to walk to the VERY DANGEROUS center of Rio de Janeiro

About 500m walk from the exit of the domestic airport (SDU) Quick and easy check in. Comfortable room. About 10 mins walk to the Metro.

Clean apartment very well located

Breakfast could have more options and the bedroom seems like is too old. I've been on hotels with bigger and modern bedrooms paying much lesse than in this Novotel

Mostly excellent

I´ve been at this hotel for a while, it´s a very good location, good amenities and accommodation. Walking distance from Santos Dumont airport and close downtown. Room very good, good restaurant, gym and parking.

ok, sem incidentes

Nice room, nice staff. A/C old, not working unfortunately.