Mercure Bucharest Unirii 4 stars

Customer review rating (ALL Rating) 4.5/5 650 reviews

Mercure Bucharest Unirii - Image 1
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Description

Hotel extras

  • Free WiFi, ergonomic workspace, LCD TV

  • 5 minutes walk to Unirii metro station

  • 10 minutes walk to the Parliament House

  • 1 minute walk to public transportation

  • 10 minutes walk to most of the main city attractions in the city center

Our accommodation(s)

Hotel location

Mercure Bucharest Unirii

28th Mircea Voda Boulevard
30167 BUCHAREST
Romania

GPS:44.427374, 26.111776

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LIBRARY

From breakfast to dinner, and thanks to our room service, we provide tasty and healthy options, trendy environment, and great service. This is the perfect place to be!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  650 reviews

TripAdvisor Rating  3.5/5  206 reviews

Stay at Bucharest Uniiri

Customer review rating 2.0/5

Salomé Couples - Confirmed reviews ALL

Dear Mercure Hotels Customer Service, I hope this email finds you well. My name is Salomé R., and I recently stayed at the Mercure Bucharest Urinii Hotel. While I appreciate the overall experience during my stay, I am writing to bring to your attention a significant issue that affected my comfort and well-being. During my stay from 14/05/204 to 19/05/2024, I encountered a malfunction with the air conditioning system in my room. Despite adjusting the settings and waiting for it to warm up, the room remained uncomfortably cold. As a result, I had difficulty sleeping and felt quite uncomfortable throughout my stay. Notably, this issue was not isolated to my room alone. When I reported the problem to the receptionist, they informed me that the entire hotel was experiencing air conditioning malfunctions. It appears that the system was not functioning correctly, affecting multiple guests’ comfort. I believe that a properly functioning air conditioning system is essential for a pleasant hotel experience, especially during colder weather. Unfortunately, my experience at the Bucharest Urinii Hotel fell short in this regard. I kindly request that you investigate this matter promptly and take necessary steps to rectify the situation. It is crucial that guests receive the expected level of comfort and amenities during their stay. I suggest having the air conditioning system inspected and repaired to prevent similar issues for future guests. I appreciate your attention to this matter and hope for a swift resolution. Please feel free to contact me at [Your Email Address] or [Your Phone Number] if you require any additional information. Thank you for your understanding, and I look forward to hearing from you soon. Sincerely, Salomé Filipa Da Fonseca R.

Dear Salomé R., Thank you for sharing your feedback regarding your recent stay at Mercure Bucharest Unirii Hotel. We sincerely apologize for the inconvenience caused by the air conditioning system malfunction during your visit. Ensuring our guests' comfort is our top priority, and we regret that we fell short in meeting your expectations in this aspect. Your comments have been shared with our maintenance team to investigate and address the issue promptly. Rest assured, we are taking necessary steps to prevent similar occurrences in the future. We apologized for the message send by our staff but we would want to inform you that our AC system it is working in the hotel but it is settled on SUMMER mode. Because the temperature in our city it is high especially during the day, we settled the AC on the Summer mode. During the day, the guests have the possibility to open the windows and to room will be heated because of the high temperature degree from outside. We appreciate your understanding and the opportunity to improve. Should you need any further assistance or information, please do not hesitate to reach out to us. Warm regards, Brenda Mircea Front Office Manager Mercure Bucharest Unirii

I am very satisfied. Great hotel, very helpful and polite staff. My room was exellent, wide, clean exellent equiped. Breakfast great. Position of hotel exellent. If I come in Bucharest again I will book hotel Mercure again😊

Customer review rating 5.0/5

Sanja Business - Confirmed reviews ALL

Great, very satisfied with all. Pisition of hotel, staff nembers, room, breakfast..

Dear Sanja, thank you for your kind words! We are thrilled to hear about your positive experience with our hotel, staff, room, and breakfast. We look forward to welcoming you back to Mercure Bucharest Unirii on your next visit to Bucharest. Best regards, Clara Neacsu Front Office Mercure Bucharest Unirii

Clara wonderful!

TripAdvisor rating 5.0/5

FrequentFlier361045 TripAdvisor review

Wonderful hotel. Clara very helpful and offered assistance that I appreciated. Environmentally aware, room clean, bed comfortable and plentiful breakfast. Short walk to old town. Stayed in many Mercure hotels in the past and this one is amongst the best of them.

Good stay

Customer review rating 5.0/5

Yoshio T. Solo - Confirmed reviews ALL

The hotel is close to old town, making your visit easier. The bus lines also connect to the metro stations. The facilities in the hotel are nice, and the bar serves several kinds of wine, which is very good for you to relax.

Unexpected Room Change Due to Maintenance Issue

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

I was disappointed to have to switch rooms due to a broken pipe during my stay. While I understand that issues can arise, this was an inconvenience that affected my overall experience

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Other web-users rate our hotel

  • 298 reviews 9.4/10 Location
  • 420 reviews 7.1/10 Room
  • 420 reviews 8.6/10 Service
  • 13 reviews 9.9/10 WiFi
  • 232 reviews 8.1/10 Breakfast
  • 231 reviews 6.1/10 Cleanliness
  • 89 reviews 8.2/10 Vibe
  • 6 reviews 0/10 Wellness Area

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