Mercure Bucharest Unirii 4 stars

Customer review rating 4.3/5 837 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Mercure Bucharest Unirii
See on a map
+ 16 Services

Hotel extras

  • Free WiFi, ergonomic workspace, LCD TV

  • 5 minutes walk to Unirii metro station

  • 10 minutes walk to the Parliament House

  • 1 minute walk to public transportation

  • 10 minutes walk to most of the main city attractions in the city center

Hotel location

Mercure Bucharest Unirii

28th Mircea Voda Boulevard
30167 bucharest
romania

Tel: +40215281100

Fax: (+40)21/5281101

Check-in from 15h00

Check out up to 12h00

  • UNIRII SQUARE :  104123124385 NATIONAL LIBRARY

  • UNIRII SQUARE :  104123124 NATIONAL LIBRARY

  • By plane

    BUCHAREST HENRI COANDA At 19km / 11.81 miles - Shuttle paying

  • By train

    NORTH BUCHAREST At 4km / 2.49 miles

  • By train

    NORTH BUCHAREST At 4.3km / 2.67 miles

GPS :44.427374, 26.111776

Hotel services

LIBRARY

From breakfast to dinner, and thanks to our room service, we provide tasty and healthy options, trendy environment, and great service. This is the perfect place to be!

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 2 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 95 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 97 non-smoking rooms
    • 12 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • BUCHAREST HENRI COANDA Additional charge
    • OTP Additional charge

Our accommodation(s)

Newly designed rooms with great bedding, including all the facilities guests would need such as LCD TV, tea and coffee making facilities, mini bar and great WIFI. Your room is carefully prepared for you every day by our housekeeping team. Our brand new 55 m² Deluxe Suite ensure some of the best accomodation in town, top facilities, large LCD TV, great bedding, large comfortable bathroom, all amenities you might wish for... Our team looks forward to welcoming you to this great suite.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 160

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Bucharest Unirii

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

837 reviews

TripAdvisor Rating 3.0/5

162 reviews

Unacceptable

Customer review rating 1.5/5

A. P. Solo - 16/10/2021 Confirmed reviews ALL

I stayed 3 nights in a cold room (16 degree). I informed the client desk and they never managed to rezolve it. I understood that they simply turn off the heater to reduce the electricity expense because the hotel was not full. This is unacceptable for a hotel from Accor group. Local practice not adapted to a high value international brand!

Dear Sharafi, Thank you for sharing your feedback to us. We are very sorry to hear that the heating did not meet your expectations. Indeed, it was a colder period in the hotel but not because we wanted to cut some costs it is just the fact that for the moment we are connected to the public heating system. It is just a matter of time till we will not depend of them. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Cristian Gherca Front Office Manager T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

well located

Customer review rating 4.5/5

Massimo Business - 30/09/2021 Confirmed reviews ALL

good

Dear Mr./Mrs., Thank you very much for taking the time to tell us about your stay in our location! We very much appreciate your comments regarding your stay at the Mercure Bucharest Unirii it is always a pleasure to receive positive feedback from our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristian Gherca Front Office Manager T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

Good stay

Customer review rating 4.5/5

Stroica Business - 29/09/2021 Confirmed reviews ALL

Everything is OK

Dear Mr. Stroica Thank you very much for taking the time to tell us about your stay in our location! We very much appreciate your comments regarding your stay at the Mercure Bucharest Unirii it is always a pleasure to receive positive feedback from our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristian Gherca Front Office Manager T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

Good location reasonable reward

TripAdvisor rating 4.0/5

ilanlei 26/09/2021 TripAdvisor review

The location is good but the hotel needs better maintenance (air conditioning did not work properly, shower heads did not work properly etc). Breakfast is fine but coffee needs an upgrade. Overall fair value to money

Well located

Customer review rating 3.0/5

Madalina S. Families - 15/09/2021 Confirmed reviews ALL

The staff is amazing responding immediately to any request; the amenities on the other hand really require an improvement (bathroom door swollen and peeled, light switch in the room de-attached, stained carpets)

Dear madalina S., Thank you for taking the time to tell us about your experience at the Mercure Bucharest Unirii. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adrian Caraghin Front Office Shift Leader T +40 (21) 528 11 00 F +40 (21) 528 11 01 M +4… E-mail : ha…

disgusting

Customer review rating 0.5/5

Arif A. Solo - 07/09/2021 Confirmed reviews ALL

The shower was leaking and the carpet outside and the toilet was wet. The curtains didn't close fully so I couldn't see properly because the sunlight kept coming into the room. I wasn't offered a welcome drink because there's no bar at this hotel which apparently is four stars! There is no milk for coffee and the lady at reception is highly unhelpful and rude. If I wasn't a loyalty card holder I would've cancelled my trip and stayed in an Airbnb instead.

Dear Arif A., Thank you for taking the time to tell us about your experience at the Mercure Bucharest Unirii. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adrian Caraghin Front Office Shift Leader T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

Disgusting

TripAdvisor rating 1.0/5

ArifA1452 07/09/2021 TripAdvisor review

I don't know who gave this hotel four stars. My shower was leaking, no welcome drink - they offered my water out of the mini bar, no milk for coffee and the lady at reception was quite unhelpful. If I wasn't a 'loyal' customer, I would have asked for a refund. The curtains would not close fully so I couldn't sleep properly and hotel staff were unhelpful.

Ok

Customer review rating 2.5/5

F A. Business - 27/08/2021 Confirmed reviews ALL

Blood stains on the linen

Customer review rating 3.0/5

S. M. Couples - 16/08/2021 Confirmed reviews ALL

Damaged bath door, water leaking under the shower tub, badly stained carpet. Clean enough, good breakfast.

Dear Mihail Anton S., Thank you for taking the time to tell us about your experience at the Mercure Bucharest Unirii. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adrian Caraghin Front Office Shift Leader T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

Very Well Located

Customer review rating 5.0/5

Jerome Solo - 16/08/2021 Confirmed reviews ALL

Alexandru was fantastic, really helpful.

Dear Mr. Jerome R., We very much appreciate your comments regarding your stay at the Mercure Bucharest Unirii. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Crisan Front Office Shift Leader T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

Good value for money

Customer review rating 4.5/5

Ionut Families - 04/08/2021 Confirmed reviews ALL

Although the hotel seems to be under renovation/refurbishing in some parts, our stay was really relaxing. Cozy beds, well equipped bathrooms, spotless cleaning, quiet. Kind staff. Free private parking was much appreciated. Good location - walking distance to Old Town and river's bank restaurants.

Dear Ionut S., We very much appreciate your comments regarding your stay at the Mercure Bucharest Unirii. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Front Office Shift Leader T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

Central Location, good hotel

Customer review rating 4.5/5

Dan Solo - 27/07/2021 Confirmed reviews ALL

The staff was very attentive, they could not provide an upgrade room but instead I got free breakfast and minibar. Refurbished room, clean and quiet with a decent size. Parking was possible free of charge behind the hotel. On the outside the hotel goes under renovation. I recommend the hotel.

Dear Dan G., We very much appreciate your comments regarding your stay at the Mercure Bucharest Unirii. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Front Office Shift Leader T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

very nice staff, clean and quiet room, quite well located

Customer review rating 4.5/5

Vlastimil B. Solo - 26/07/2021 Confirmed reviews ALL

unfortunately personnel at the check in did not know about my Gold status - I had to remind them about my status and ask for benefits. The breakfast could be better - this is not appropriate hotel´s 4 star status.

Dear Vlastimil B., We very much appreciate your comments regarding your stay at the Mercure Bucharest Unirii. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Front Office Shift Leader T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

Well located, good stay.

Customer review rating 4.5/5

Anonymous Business - 12/07/2021 Confirmed reviews ALL

It was a nice trip. I had a good room and good servises.

Dear Dan s., We very much appreciate your comments regarding your stay at the Mercure Bucharest Unirii. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Front Office Shift Leader T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

Well located!

Customer review rating 5.0/5

Mihai H. Business - 11/07/2021 Confirmed reviews ALL

Nice and clean hotel! Well located near Unirii Boulevard, large and well equipped rooms! Breakfast is a little poor, but overall is good!

Dear Mihai Alin H., We very much appreciate your comments regarding your stay at the Mercure Bucharest Unirii. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Front Office Shift Leader T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

A good stay

Customer review rating 4.5/5

Cristian Business - 18/06/2021 Confirmed reviews ALL

It's not my first time staying at this hotel and everything has been as i expected. Clean room, a quiet area in the city centre and great location.

Dear Mr. Cristian R., We very much appreciate your comments regarding your stay at the Mercure Bucharest Unirii. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Front Office Shift Leader T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

Excellent stay

Customer review rating 5.0/5

Horatiu C. Business - 15/06/2021 Confirmed reviews ALL

I chose this hotel both for the excellent location and for the very good accommodation conditions.

Dear Horatiu C., We very much appreciate your comments regarding your stay at the Mercure Bucharest Unirii. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Front Office Shift Leader T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

Failed expectations

Customer review rating 2.0/5

George Business - 30/05/2021 Confirmed reviews ALL

- Poorly maintained room - Low to almost no soundproofing between rooms - Average wifi internet speed - Climate control blocked to summer mode, so no heating, despite lower in-room temperature + Decent bed + Large room

Dear George S., Thank you for taking the time to tell us about your experience at the Mercure Bucharest Unirii. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adrian Caraghin Front Office Shift Leader T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

Great

TripAdvisor rating 5.0/5

nicolaet354 Business - 14/03/2020 TripAdvisor review

I am not a regular guest for Accor hotels but always I found at Mercure Unirii very clean rooms, great services and good food, especially breakfast. Last time I was very surprised, and happy, to get a free upgrade, even it was just my second stay. Thank you very much,

Good location and great service

TripAdvisor rating 5.0/5

Rasmus-tuzi 19/02/2020 TripAdvisor review

Good location of the hotel - 10 min walk to the old town. Good breakfast and restaurant with a good service. Clean and bright rooms, good bathroom. Everything we needed was there. nice and friendly staff.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in bucharest