Mercure Bucharest Unirii

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Mercure Bucharest Unirii 4 stars

Customer review rating (ALL Rating) 4.5/5 211 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Free WiFi, ergonomic workspace, LCD TV

  • 5 minutes walk to Unirii metro station

  • 10 minutes walk to the Parliament House

  • 1 minute walk to public transportation

  • 10 minutes walk to most of the main city attractions in the city center

Hotel location

Mercure Bucharest Unirii

28th Mircea Voda Boulevard
30167 BUCHAREST
Romania

Telephone +40 21 528 1100

Fax +40 21 528 1101

Contact email

  • UNIRII SQUARE:  104123124385 NATIONAL LIBRARY

  • UNIRII SQUARE:  104123124 NATIONAL LIBRARY

  • By plane

    BUCHAREST HENRI COANDA At 19km / 11.81 miles - Shuttle paying

  • By train

    NORTH BUCHAREST At 4km / 2.49 miles

  • By train

    NORTH BUCHAREST At 4.3km / 2.67 miles

GPS:44.427374, 26.111776

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

LIBRARY

From breakfast to dinner, and thanks to our room service, we provide tasty and healthy options, trendy environment, and great service. This is the perfect place to be!

Our accommodation(s)

Newly designed rooms with great bedding, including all the facilities guests would need such as LCD TV, tea and coffee making facilities, mini bar and great WIFI. Your room is carefully prepared for you every day by our housekeeping team. Our brand new 55 m² Deluxe Suite ensure some of the best accomodation in town, top facilities, large LCD TV, great bedding, large comfortable bathroom, all amenities you might wish for... Our team looks forward to welcoming you to this great suite.

Our guest reviews

Our guest reviews for
Mercure Bucharest Unirii

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  211 reviews

TripAdvisor Rating  3.0/5  170 reviews

Always a pleasure to be there

Customer review rating 5.0/5

Sorin G. Business - Confirmed reviews ALL

Nice hotel, nice area, best infrastructure, very polite and helpful reception desk. A place to return.

Dear Sorin G., We very much appreciate your comments regarding your stay at the Mercure Bucharest Unirii. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Priceputu Front Office

Dissapointing

Customer review rating 2.5/5

D Families - Confirmed reviews ALL

From the get go, the receptionist was dressed in track suit and didn’t know if she worked there or was a client. There was also other people hanging around the reception which no idea who they were. We were not greeted accordingly for being a member Accor and certainly not given our rewards for being a silver member. We asked for late check out which we couldn’t get cause another client was coming the next day ) not a member . The breakfast area was poor and there were works and noise which was being conducted on the building . Overall really dissapointed with this hotel. It also needs renovation

Good stay

Customer review rating 4.0/5

Lola Friends - Confirmed reviews ALL

IT was nice stay except that we needed to change the room because it was not soundproof, so we were hearing the neighbor snoring and seeing the light from his room in ours (room was separated from the neighbor's by a simple door, I guess sometimes they are rented together, but separately is complicated with this door). But the reception was very reactive and we could move in a much better room not on the street (on the street side, the windows are not soundproof either)

Dear Lola C., We very much appreciate your comments regarding your stay at the Mercure Bucharest Unirii. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one without changing room. Sincerely, Cristian Gherca Front Office Manager T +40 (21) 528 11 00 F +40 (21) 528 11 01

as usually

Customer review rating 5.0/5

Sorin G. Business - Confirmed reviews ALL

it is not the first time at the mercure unirii, but it is always the same pleasant experience: good location, good service and reliable quality

Stimate domn Sorin G., Apreciem foarte mult comentariile referitoare la sederea dumneavoastra la hotelul Mercure Bucharest Unirii. Este intotdeauna o placere sa primim un feed back pozitiv. Voi impartasi echipei remarcile dumneavoastra.Sunt convins ca acest feed back va servi ca si incurajare pentru intreg personalul nostru care depune eforturi pentru a imbunatati caliatatea serviciilor oferite. Va multumim pentru ca ne impartasiti experienta dumneavoastra si speram ca urmatoarea sedere alaturi de noi sa fie la fel de placuta ca si precedenta. Cu sinceritate, Cristian Gherca Front Office Manager T +40 (21) 528 11 00 F +40 (21) 528 11 01 E-mail : ha…

Good location

Customer review rating 3.5/5

Anonim Solo - Confirmed reviews ALL

the overall experience was good, the hotel is close to city center, the reception personnel was helpful the only inconvenient was that the room had a strange smell the first day of my stay.

Good experience

Customer review rating 4.5/5

Gombos L. Business - Confirmed reviews ALL

ok

Good stay

Customer review rating 4.0/5

Gg Business - Confirmed reviews ALL

Shower cabin broken, all the water comes in the bathroom

Well located, good stay but some stuff unexperienced

Customer review rating 3.0/5

Mihai N. Solo - Confirmed reviews ALL

I had guests comming reception lady asked too many questions…my guest just asked the room number …it is not polite against wemen guests even for you being concerned of my safety…to ask security questions… As a top class standard and A small advice as mentioned to receptionist next day…years ago when I had my early career in hospitality I worked in ALL London 5 RED Stars hotels …and I never asked the guest at night even if she might be a top escort…who you came to see … A discret way would have been to check for the customer if He made the booking for Two but checked in as Single Person… If he would have confirmed two names at the checking for the 2 persons booking than that means it’s a certain secondary person… For your standards improvemens explain that to your staff…as you gaved me 2 cards for my room..it means wherever I m out that night, my second card can be with any second person from the outside… Now good manners to a single lady at the reception asking for Room 606 …and not only but good practice as well..would have been to just guide the lady to the lift and explain nicely how to turn left or right , at the end of corridor…but your receptionist instead was curious about my Name ..concerned either of my safety which I appreciate, either of who she’s f….ing with tonight…for which I beg your pardon as inappropriate language…

A Perfect Room, Helpful staff.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

It was a very late arrival, but check in was efficient, fast and helpful. Good Room. The breakfast was a significant disappointment. Lunch was good, both soups and burgers, even if the menu was not extensive.

ok

Customer review rating 5.0/5

Doru P. Business - Confirmed reviews ALL

everything was OK

Dear DORU CRISTIAN P., We very much appreciate your comments regarding your stay at the Mercure Bucharest Unirii. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Priceputu Front Office

Well located. Nice personnel

Customer review rating 4.5/5

Catalin Business - Confirmed reviews ALL

ALL OK.

Stimate domn Catalin B., Apreciem foarte mult comentariile referitoare la sederea dumneavoastra la hotelul Mercure Bucharest Unirii. Este intotdeauna o placere sa primim un feed back pozitiv. Voi impartasi echipei remarcile dumneavoastra.Sunt convins ca acest feed back va servi ca si incurajare pentru intreg personalul nostru care depune eforturi pentru a imbunatati caliatatea serviciilor oferite. Va multumim pentru ca ne impartasiti experienta dumneavoastra si speram ca urmatoarele sederi alaturi de noi sa fie la fel de placuta ca si precedenta. Cu sinceritate, Cristian Gherca Front Office Manager T +40 (21) 528 11 00 F +40 (21) 528 11 01 M +4… E-mail : ha…

good stay

Customer review rating 4.0/5

Adriana Business - Confirmed reviews ALL

only one night staying, very cold room, poor breakfast.

Dear Adriana I., Thank you for taking the time to tell us about your experience at the Mercure Bucharest Unirii. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristian Gherca Front Office Manager T +40 (21) 528 11 00 F +40 (21) 528 11 01 M +4… E-mail : ha…

third time

TripAdvisor rating 4.0/5

bekiranac Business - TripAdvisor review

this my third time at mercure bucharest unirii and as the previous ones i had no problems and was pleased with my stay. this time i had from the new modern rooms and i was quite big and nice. same for bathroom.

Good location reasonable reward

TripAdvisor rating 4.0/5

ilanlei TripAdvisor review

The location is good but the hotel needs better maintenance (air conditioning did not work properly, shower heads did not work properly etc). Breakfast is fine but coffee needs an upgrade. Overall fair value to money

Disgusting

TripAdvisor rating 1.0/5

ArifA1452 TripAdvisor review

I don't know who gave this hotel four stars. My shower was leaking, no welcome drink - they offered my water out of the mini bar, no milk for coffee and the lady at reception was quite unhelpful. If I wasn't a 'loyal' customer, I would have asked for a refund. The curtains would not close fully so I couldn't sleep properly and hotel staff were unhelpful.

Great

TripAdvisor rating 5.0/5

nicolaet354 Business - TripAdvisor review

I am not a regular guest for Accor hotels but always I found at Mercure Unirii very clean rooms, great services and good food, especially breakfast. Last time I was very surprised, and happy, to get a free upgrade, even it was just my second stay. Thank you very much,

Good location and great service

TripAdvisor rating 5.0/5

Rasmus-tuzi TripAdvisor review

Good location of the hotel - 10 min walk to the old town. Good breakfast and restaurant with a good service. Clean and bright rooms, good bathroom. Everything we needed was there. nice and friendly staff.

Excellent

TripAdvisor rating 5.0/5

Gratiela07 Business - TripAdvisor review

Great team at the reception but I think they need more attention from the manager as they are lovely people and they deserve some bonus break. Victor made my stay be perfect with a lovely message on the mirror and Sorin made my check out comfortable

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