Mercure Bucharest City Center 4 stars

Customer review rating 4.6/5 3,292 reviews

ALLSAFE approved hotel

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Mercure Bucharest City Center
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+ 19 Services

Hotel extras

  • Free Wi-Fi

  • Private secured underground parking

  • Pet Friendly

  • Our Online Check-In and Express Check-Out Grant You a Hassle-Free Front Desk Experience

  • Restaurant with seasonal terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AMPaying
  • Laundry
  • Cash machine
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bucharest City Center

15 17 17A George Enescu Street
www.anpc.gov.ro
J40/5534/2011 - RO28434727
10302 bucharest
romania

Tel: +40372426000

Fax: (+40)372426001

Check-in from 14h00

Check out up to 12h00

  • By plane

    HENRI COANDA At 16km / 9.94 miles

  • By train

    GARA DE NORD At 2.2km / 1.37 miles

GPS :44.442661, 26.096104

Our accommodation(s)

Opt for a comfortable and cozy room equipped with quality queen-size bedding and shower or bathtub. Special features such as coffee and tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

Superior Room with 1 Double bed

Accessible room
  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Superior Room with Twin beds

Accessible room
  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilege Room with 1 king-size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: Patio, Courtyard View, City View, Historic side view *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Time to chill out

Accessible room
  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Mini bar with free soft drinks
  • Iron

Like a movie star

Accessible room
  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: Patio *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Mini bar with free soft drinks
  • Iron

MyRoom : A Glimpse of Romania

Accessible room
  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
Rooms

Our restaurants and bars

WINESTONE

Type of cuisine: International

Our chic restaurant offers a generous and tasty continental breakfast buffet. Furthermore, it is open for lunch, with a daily selection of freshly made soup and main courses. At dinner time, our guests enjoy all the refined flavors of our à la carte menu.

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINESTONE BAR

Non contractual photo

At Winestone® Restaurant & Bar, we interpret Romania's most endeared traditional recipes in a modern style. An exquisite selection of local and imported wines complements the surprising gourmet experience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 48

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
Mercure Bucharest City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,292 reviews

tripadvisor

TripAdvisor Rating 4.5/5

747 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Best location, nice staff

Customer review rating 4.0/5

Anonymous Business - 11/05/2021 Confirmed reviews ALL

Best location, nice stuff, no coffee during the day, air conditioning not really makes cooling.

Excellent location, helpful staff

Customer review rating 5.0/5

N. A. Business - 03/05/2021 Confirmed reviews ALL

Excellent stay

Exceptionally nice and helpful staff

Customer review rating 5.0/5

Elena I. Families - 08/04/2021 Confirmed reviews ALL

Airy and spacious room, very comfy bed, welcoming staff and good location.

Dear Mrs. I., Thank you so much for the kind feedback and hope you will revisit us in the near future! Sincerely, Marian Vlase Front Office Manager

Great experience in difficult period

Customer review rating 5.0/5

Mihai Business - 05/04/2021 Confirmed reviews ALL

Great place, great room, with a huge balcony and great city view!

Dear Mr. B., Thank you so much for the kind feedback and hope you will revisit us in the near future! Sincerely, Marian Vlase Front Office Manager

Nice vibe

Customer review rating 4.5/5

Razvan G. Business - 04/04/2021 Confirmed reviews ALL

Very good and familiar

Dear Mr. G., Thank you so much for the kind feedback and hope you will revisit us in the near future! Best regards, Marian Vlase Front Offcie Manager
Customer review rating 5.0/5

Dejan C. Business - 28/03/2021 Confirmed reviews ALL

All perfect

Dear Mr. C., It is a pleasure to have you back as our guest! On behalf of our staff, I would like to thank you for the kind feedback. Sincerely, Marian Vlase Front Office Manager

All good

Customer review rating 5.0/5

Mircea M. Couples - 25/03/2021 Confirmed reviews ALL

I will recommend it! Very Happy that is #myworld cashback partner!

Thank you for the kind feedback! Hope you will visit us again in the near future! Sincerely, Marian Vlase Front Office Manager

Great

Customer review rating 5.0/5

Stefania Business - 21/03/2021 Confirmed reviews ALL

Great experience. The hotel is well located. The stuff is incredibly helpful. They all go above and beyond to make our stay comfortable.

Dear Ms. T., On behal;f of our team, I would like to thank you for the kind feedback. We hope you will revisit us in the near future! Sincerely, Marian Vlase Front Office Manager

Good staY

Customer review rating 5.0/5

Gil Families - 09/03/2021 Confirmed reviews ALL

fantastic!

Dear Mrs. U., Thank you for your kind review! Hope to have you back soon in our hotel! Sincerely, Marian Vlase Front Office Manager

good stay, thank you

Customer review rating 4.5/5

Steliana P. Business - 02/03/2021 Confirmed reviews ALL

clean, cosy, polite staff

Dear Mrs. P., Thank you for your kind review! Hope to have you back soon in our hotel! Sincerely, Marian Vlase Front Office Manager

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Customer review rating 3.5/5

Cristian Solo - 16/02/2021 Confirmed reviews ALL

hello. the overall experience was good, pleasant and I felt safe but in the interest of helping improve the services of the staff during this difficult period I do want to share some feedback. also I did appreciate the hotel staff being assertive to my booking requests. I fully understand that it is a difficult period for everyone but the main reason I've chosen my stay with Mercure is the trust in the services, knowing the brand which is behind the hotel. prior my booking I've emailed the hotel which has confirmed that due to the ALLSAFE program all the staff would be wearing masks and gloves as well as guests would be informed of their obligation to always wear a mask in common areas (eg. entrance lobby). on the plus side I must mention that at all times people handling the reception desk were wearing gloves, masks and staying behind the plastic shield - which was appreciative the least. also a better job can be done to make sure that the same rigor is followed by all the cleaning staff especially when the rooms are cleaned . I would say it brings an extra measure of safety and trust for the guests to see that their rooms are cleaned with the basic PPE worn by the staff. in the same way, while I acknowledge this is a difficult task to maintain , all guests should be made aware of their obligation of wearing a mask at least in the downstairs lobby area where they can be easily noticed and reminded. at this point it's more a matter of respect , first on the level of respect the hotel has for its brand and their way of complying to their etiquette and second it's a matter of respect the hotel has for all of their guests during these times.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alina Vladulescu General Manager

Good but not as it used to be

Customer review rating 4.0/5

George D. Business - 15/02/2021 Confirmed reviews ALL

My room 605 had a door to the balcony which did not closed firmly, so it was cold air and noise entering the room. Wifi connection very poor and most of the time it was disconnected. One morning the receptionist forgot to open the garage door, I told her that I am leaving with my car. I stood at the door more than 5 minutes and the door opened because another car was entering.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alina Vladulescu General Manager

Well located.

Customer review rating 5.0/5

Mihai Couples - 15/02/2021 Confirmed reviews ALL

Good location, beautiful rooms, great staff. Private underground parking it’s a plus!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alina Vladulesu General Manager

Good stay

Customer review rating 4.0/5

I. Business - 07/02/2021 Confirmed reviews ALL

Most experience is excellent with Mercure City Center. From the accommodating staff to the stay quality in a newly and nicely decorated building Annoying would be the elevators' beeps and noisy cleaning staff/ slamming doors in the morning

Dear Sabaila I., Thank you for taking the time to tell us about your experience at the Mercure Bucharest City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alina Vladulescu General Manager

Very good stay. Nice reception staff

TripAdvisor rating 5.0/5

adibanica Business - 09/11/2020 TripAdvisor review

Very good reception staff special thanks to Marian. Nice breakfast as well. Rooms are spacious and clean. Is always a pleasure to come back either as a business or leisure traveler. Will definetly recommend this property

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback, especially since it is from a regular guest. I will share your comments with Marian and the entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that all your visits will be as pleasant. Sincerely, Elena Onofrei Operations Manager

Great choice

TripAdvisor rating 5.0/5

pablos101 Family - 02/01/2020 TripAdvisor review

Great hotel. Excellent location ( and quite) , good and clean rooms, good breakfast, excellent service from the staff. What else? Second time we choose Mercure hotels in Europe, of course we will chose Mercure for the next time

Dear Sir, What a pleasure to have read your review, many thanks for it and for your visit! The Mercure hotels are indeed great and the fact that we are allowed to create the stories in each destination make us more appealing to our guests. I am happy that you pointed our the great location downtown Bucharest, the quality of accommodation and of the breakfast as well as the service offered by our colleagues. Kind regards, Alina Vladulescu

new year dinner

TripAdvisor rating 5.0/5

Z513GBtom Couples - 01/01/2020 TripAdvisor review

We enjoyed a family dinner with 9 persons in the restautant of the hotel at new years eve. Things were set up very nice; the food was excellent and the atmosphere was kind, relaxed and very correct.. even the attention and special treatment the baby in our group got was very pleasing to see. It turned out to be a very good idea to celebrate the new year in the Mercure. Thanx to the people who had to work this special day/evening/night to make it work for us ! The hotel itself is 5 years old; maintained very well (everything works) and the cleaning is flawless; no strange suprises here ... this is how it should be everywhere ! The windows can be openend to let in fresh air (this can be a problem at some hotels). Location; nicely close/in the city center; busses in all directions (also the express bus to the airport is a 4/5 min walk).

Dear Guest, With every visit and review we get, we aim to be better and meet our dear clients' expectations. That is why, having received your great feedback is the best way to thank to our colleagues who have made your stay with us for the end of the year flawless. THANK YOU for this! I take this opportunity to wish you a great 2020 and kindly note that you are welcome every time you visit Bucharest. Sincerely, Alina Vladulescu

Perfect Hotel

TripAdvisor rating 5.0/5

ILAN R Friends getaway - 11/12/2019 TripAdvisor review

This is my 5th time staying in this hotel ... nothing to say beside PERFECT. Very clean room, very good breakfast, nice and polite staff .... IRINA the receptionist was great, good location. Defiantly I will be back again

Dear Guest, We are very pleased that you enjoyed your stay with us and look forward to celebrate together at least 100 stays! I will revert your nice comments to my team. On this occasion, I wish to you and to your beloved ones a nice Christmas and an excellent 2020. Respectfully, Alina Vladulescu

Nice stay in a nice hotel

TripAdvisor rating 4.0/5

545medva Friends getaway - 25/09/2019 TripAdvisor review

This was not the first time that we were in this hotel. It is not by chance that we return to it. The hotel has a perfect location, close to the Enescu Festival events and some of the main attractions. The reception is very friendly, the breakfast is good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elena Onofrei

Very nice city centre hotel

TripAdvisor rating 5.0/5

Arlene J Family - 19/07/2019 TripAdvisor review

Lovely, clean, airy hotel in quiet location but handy for main road. About 15 minutes walk to Old Town but plenty to see on the way. Very nice rooms & good bathroom with walk in shower. Very nice bar area but we didn't use the restaurant. Would stay there again

Dear Guest, We sincerely appreciate your kind feedback and thank you on this occasion for your recent visit. We're glad to see that, like the majority of our customers, you pointed out the very central location yet quiet, the quality and rooms and bar offer. We would be pleased to welcome you again and look forward to your new booking with us. With kindest regards, Alina Vladulescu & the Mercure Bucharest City Center team

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