Mercure Bucharest City Center 4 stars

Customer review rating (ALL Rating) 4.7/5 882 reviews

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Description

Hotel extras

  • Secure underground parking

  • Pet-friendly rooms

  • Free Wi-Fi throughout the hotel

  • Close to tourist attractions, public transport and Bucharest Old Town

  • Winestone restaurant with a seasonal terrace

Our accommodation(s)

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Hotel location

Mercure Bucharest City Center

15 17 17A George Enescu Street, www.anpc.gov.ro, J40/5534/2011 - RO28434727
10302 BUCHAREST
Romania

GPS:44.442661, 26.096104

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Our chic restaurant offers a generous and tasty continental breakfast buffet. Furthermore, it is open for lunch, with a daily selection of freshly made soup and main courses. At dinner time, our guests enjoy all the refined flavors of our à la carte menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  882 reviews

TripAdvisor Rating  4.5/5  875 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Ioannis Z. Business - Confirmed reviews ALL

excellent service, friendly staff, great location

Dear Valued Guest, On behalf of our entire staff, I would like to sincerely thank you for your wonderful review and for choosing Mercure Bucharest City Center! We are truly delighted to read your kind words about our hotel's location, service and especially our team. It brings us great joy to know that you had a memorable experience! Your appreciation means a lot to us and is a great source of motivation four our staff. We look forward to accommodating you again in the near future! Warm regards, Alexandra Ionita Guest Experience Executive

Customer review rating 2.5/5

Mordehai V. Solo - Confirmed reviews ALL

The stay felt too basic and below expectations. No water was provided in the room at check-in, and the pillows were thin and uncomfortable. The room is suitable for a short stay only, not for a full hotel experience.

Dear Valued Guest, Thank you for your feedback regarding your recent stay at Mercure Bucharest City Center. We are pleased to hear that you appreciated our central location. However, I regret to learn that your experience did not meet your expectations. Your comments are valuable, and I will ensure they are shared with the relevant team to enhance our offerings for future guests. We would be honored to welcome you again in the future and provide you with a more enjoyable experience. Best regards, Alexandra Ionita Guest Experience Executive

Customer review rating 4.0/5

Takunda K. Friends - Confirmed reviews ALL

Great location in the city centre. A stone throw away from the Romanian Athenauem and transport links. The room is quite spacious and very well decorated.

Dear Valued Guest, We sincerely appreciate you taking the time to share your impression of your stay. Your feedback is highly valued and plays an important role in helping us maintain and continuously improve the quality of our services. We would be honored to welcome you again in the future and provide you with a more enjoyable experience. Sincerely, Alexandra Ionita Guest Experience Executive

Customer review rating 4.5/5

Jonathan E. Solo - Confirmed reviews ALL

Very comfortable good food great staff

Dear Valued Guest, Thank you for choosing Mercure Bucharest City Center! We sincerely appreciate you taking the time to rate your experience at our property. Your feedback is highly valued and plays an important role in helping us maintain and continuously improve the quality of our services. We would be honored to welcome you again in the future! Sincerely, Alexandra Ionita Guest Experience Executive

Customer review rating 5.0/5

Joseph T. Couples - Confirmed reviews ALL

Nice welcome clean hotel clean room liked balcony

Dear Valued Guest, Thank you for choosing Mercure Bucharest City Center! We sincerely appreciate you taking the time to rate your experience at our property. Your feedback is highly valued and plays an important role in helping us maintain and continuously improve the quality of our services. We would be honored to welcome you again in the future! Sincerely, Alexandra Ionita Guest Experience Executive

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Other web-users rate our hotel

  • 405 reviews 9.7/10 Location
  • 404 reviews 8.1/10 Room
  • 495 reviews 8.9/10 Service
  • 9 reviews 7.1/10 WiFi
  • 264 reviews 8.8/10 Breakfast
  • 210 reviews 8/10 Comfort
  • 198 reviews 8.9/10 Cleanliness
  • 101 reviews 8.1/10 Food

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