Mercure Bucharest City Center 4 stars

All perfect

I will recommend it! Very Happy that is #myworld cashback partner!

Great experience. The hotel is well located. The stuff is incredibly helpful. They all go above and beyond to make our stay comfortable.

fantastic!

clean, cosy, polite staff

hello. the overall experience was good, pleasant and I felt safe but in the interest of helping improve the services of the staff during this difficult period I do want to share some feedback. also I did appreciate the hotel staff being assertive to my booking requests. I fully understand that it is a difficult period for everyone but the main reason I've chosen my stay with Mercure is the trust in the services, knowing the brand which is behind the hotel. prior my booking I've emailed the hotel which has confirmed that due to the ALLSAFE program all the staff would be wearing masks and gloves as well as guests would be informed of their obligation to always wear a mask in common areas (eg. entrance lobby). on the plus side I must mention that at all times people handling the reception desk were wearing gloves, masks and staying behind the plastic shield - which was appreciative the least. also a better job can be done to make sure that the same rigor is followed by all the cleaning staff especially when the rooms are cleaned . I would say it brings an extra measure of safety and trust for the guests to see that their rooms are cleaned with the basic PPE worn by the staff. in the same way, while I acknowledge this is a difficult task to maintain , all guests should be made aware of their obligation of wearing a mask at least in the downstairs lobby area where they can be easily noticed and reminded. at this point it's more a matter of respect , first on the level of respect the hotel has for its brand and their way of complying to their etiquette and second it's a matter of respect the hotel has for all of their guests during these times.

My room 605 had a door to the balcony which did not closed firmly, so it was cold air and noise entering the room. Wifi connection very poor and most of the time it was disconnected. One morning the receptionist forgot to open the garage door, I told her that I am leaving with my car. I stood at the door more than 5 minutes and the door opened because another car was entering.

Good location, beautiful rooms, great staff. Private underground parking it’s a plus!

Most experience is excellent with Mercure City Center. From the accommodating staff to the stay quality in a newly and nicely decorated building Annoying would be the elevators' beeps and noisy cleaning staff/ slamming doors in the morning

Very good reception staff special thanks to Marian. Nice breakfast as well. Rooms are spacious and clean. Is always a pleasure to come back either as a business or leisure traveler. Will definetly recommend this property

Great hotel. Excellent location ( and quite) , good and clean rooms, good breakfast, excellent service from the staff. What else? Second time we choose Mercure hotels in Europe, of course we will chose Mercure for the next time

We enjoyed a family dinner with 9 persons in the restautant of the hotel at new years eve. Things were set up very nice; the food was excellent and the atmosphere was kind, relaxed and very correct.. even the attention and special treatment the baby in our group got was very pleasing to see. It turned out to be a very good idea to celebrate the new year in the Mercure. Thanx to the people who had to work this special day/evening/night to make it work for us ! The hotel itself is 5 years old; maintained very well (everything works) and the cleaning is flawless; no strange suprises here ... this is how it should be everywhere ! The windows can be openend to let in fresh air (this can be a problem at some hotels). Location; nicely close/in the city center; busses in all directions (also the express bus to the airport is a 4/5 min walk).

This is my 5th time staying in this hotel ... nothing to say beside PERFECT. Very clean room, very good breakfast, nice and polite staff .... IRINA the receptionist was great, good location. Defiantly I will be back again

This was not the first time that we were in this hotel. It is not by chance that we return to it. The hotel has a perfect location, close to the Enescu Festival events and some of the main attractions. The reception is very friendly, the breakfast is good.

Lovely, clean, airy hotel in quiet location but handy for main road. About 15 minutes walk to Old Town but plenty to see on the way. Very nice rooms & good bathroom with walk in shower. Very nice bar area but we didn't use the restaurant. Would stay there again