Mercure Bucharest City Center 4 stars

Customer review rating (ALL Rating) 4.7/5 963 reviews

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Mercure Bucharest City Center - Image 1
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15 17 17A George Enescu Street, www.anpc.gov.ro, J40/5534/2011 - RO28434727, 10302 BUCHAREST, Romania

Description

Hotel extras

  • Secure underground parking

  • Pet-friendly rooms

  • Free Wi-Fi throughout the hotel

  • Close to tourist attractions, public transport and Bucharest Old Town

  • Winestone restaurant with a seasonal terrace

Our accommodation(s)

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Hotel location

Mercure Bucharest City Center

15 17 17A George Enescu Street, www.anpc.gov.ro, J40/5534/2011 - RO28434727
10302 BUCHAREST
Romania

GPS:44.442661, 26.096104

Telephone
Fax +40 372 426 001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Our chic restaurant offers a generous and tasty continental breakfast buffet. Furthermore, it is open for lunch, with a daily selection of freshly made soup and main courses. At dinner time, our guests enjoy all the refined flavors of our à la carte menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  963 reviews

Customer review rating 5.0/5

Mike P. Business - Confirmed reviews ALL

Helpful and friendly staff, very nice room and hotel overall

Customer review rating 4.5/5

Melanie B. Couples - Confirmed reviews ALL

Breakfast not up to scratch for a 4* hotel. Very small "big" towels.

Dear Mrs. B., Thank you very much for taking the time to share your feedback and for choosing Mercure Bucharest City Center. We are delighted to hear that you appreciated our excellent location, the quiet atmosphere, the air conditioning, and the professionalism and friendliness of our reception team. Your kind words are truly valued and will be shared with the team. At the same time, we are sorry to learn that the breakfast and towel size did not fully meet your expectations. Please rest assured that your comments have been noted and shared with the relevant departments for review and improvement. We sincerely appreciate your constructive feedback, as it helps us enhance the quality of our services. We hope to have the pleasure of welcoming you back for an even better experience in the future. Kind regards, Alexandra Ioniță Front Office Manager

Customer review rating 2.5/5

Derek W. Solo - Confirmed reviews ALL

The only thing that let down my stay was a loud music event until 2am (well a little after) which was clearly audible in the room I had on floor one.

Dear Mr. W., Thank you very much for taking the time to share your feedback and for choosing Mercure Bucharest City Center. We are glad to hear that you appreciated your overall stay with us. At the same time, we are truly sorry for the inconvenience caused by the loud music event that continued until after 2am and was audible in your room on the first floor. Please accept our sincere apologies for the disturbance and the impact this had on your rest. We fully understand how important a quiet environment is for a comfortable stay. Your comment has been shared with the management team to help us better anticipate and manage room allocation in similar situations in the future. We truly regret the inconvenience caused and hope to have the opportunity to welcome you back for a much more peaceful experience. Kind regards, Alexandra Ioniță Front Office Manager

Customer review rating 5.0/5

Sergiu R. Business - Confirmed reviews ALL

The room was very nice, the breakfast was amazing with a lot of choices.

Dear Mr. R., Thank you very much for your kind review and for choosing Mercure Bucharest City Center. We are delighted to hear that you enjoyed your room and that our breakfast selection met your expectations. Your feedback is truly valuable to us, as it helps us maintain and continuously improve the quality of our services. We greatly appreciate you taking the time to share your experience, and it motivates our team to keep delivering the best possible stay for our guests. We hope to have the pleasure of welcoming you back again soon! Best regards, Alexandra Ioniță Front Office Manager

Customer review rating 4.5/5

Cezary K. Business - Confirmed reviews ALL

excellent breakfast

Dear Mr. Kościelniak, Thank you for choosing Mercure Bucharest City Center and for sharing your experience. We are pleased to know that you appreciated our breakfast offerings. We take great pride in providing a diverse and high-quality selection to ensure our guests enjoy a pleasant and energizing start to their day. Your positive feedback is greatly appreciated and serves as a strong motivation for our team to maintain and continually improve these standards. We look forward to welcoming you back in the near future. Best regards, Alexandra Ioniță Front Office Manager

Other web-users rate our hotel

  • 458 reviews 9.6/10 Location
  • 462 reviews 7.8/10 Room
  • 556 reviews 9.1/10 Service
  • 9 reviews 6.4/10 WiFi
  • 291 reviews 8.5/10 Breakfast
  • 240 reviews 9/10 Cleanliness
  • 121 reviews 8.9/10 Food
  • 105 reviews 9.3/10 Vibe

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