Mercure Bucharest City Center 4 stars

Customer review rating (ALL Rating) 4.6/5 3,447 reviews

ALLSAFE approved hotel

Mercure Bucharest City Center
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+ 18 Services

Hotel extras

  • Free Wi-Fi

  • Private secured underground parking

  • Pet Friendly

  • Our Online Check-In and Express Check-Out Grant You a Hassle-Free Front Desk Experience

  • Restaurant with seasonal terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Bucharest City Center

15 17 17A George Enescu Street
www.anpc.gov.ro
J40/5534/2011 - RO28434727
10302 bucharest
romania

Tel: +40372426000

Fax: (+40)372426001

Check-in from 15h00

Check out up to 12h00

  • By plane

    HENRI COANDA At 16km / 9.94 miles

  • By train

    GARA DE NORD At 2.2km / 1.37 miles

GPS :44.442661, 26.096104

Hotel services

WINESTONE

Our chic restaurant offers a generous and tasty continental breakfast buffet. Furthermore, it is open for lunch, with a daily selection of freshly made soup and main courses. At dinner time, our guests enjoy all the refined flavors of our à la carte menu.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 114 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 114 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • plugsconv
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • Underground Parking Additional charge
    • On site
    • 30 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Fitness Center
    • On site

Our accommodation(s)

Opt for a comfortable and cozy room equipped with quality queen-size bedding and shower or bathtub. Special features such as coffee and tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 48

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
Mercure Bucharest City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,447 reviews

TripAdvisor Rating 4.5/5

765 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Always one of the best choices for a business hotel in the hearth of Bucharest

TripAdvisor rating 5.0/5

Giampiero L Business - 23/11/2021 TripAdvisor review

Warm welcome at check-in, nice and helpful staff, good and fully equipped privilege rooms, good quality breakfast, possibility for a business lunch at reasonable prices. Availability of hand disinfectants throughout the whole hotel structure. All in all still a very good choice evem in hard times.

Excellent

Customer review rating 5.0/5

Ioan Business - 21/11/2021 Confirmed reviews ALL

Great location, courteous staff

Thank you for the kind feedback!

good location

Customer review rating 3.5/5

Na Couples - 10/11/2021 Confirmed reviews ALL

not bad

Thank you for the visit!

Good stay!

Customer review rating 4.5/5

Shalom E. Solo - 07/11/2021 Confirmed reviews ALL

I had a great stay! But apparently paid twice for the same stay. When I got to the hotel I was told that my reservation was canceled and if I wanted the room I had to pay on location, which I did, by cash. Now I see on my card statement that I was charged by the credit card. So I paid twice and would like one refund. Thank you!

Dear Mr. E., Thank for the feedback and visit! I hope you received my direct email with the documents regarding the cancelled booking and everything is sorted out now. Best regards, Marian Vlase FO Manager

well located, great stay

Customer review rating 4.5/5

Mattia B. Business - 04/11/2021 Confirmed reviews ALL

great stay despite of covid situation and curfew. hotel personnel very kind, prefect cleanliness, nice room.

Dear Mr. B., On behalf of the team, thank you for the visit and kind feedback! Please do not hesitate to reach back for future stays in Bucharest. Sincerely, Marian Vlase FO Manager

Very nice and comfortable, well located

Customer review rating 5.0/5

Christina Solo - 21/10/2021 Confirmed reviews ALL

Everyone was very kind, hotel was in a good spot, room was very comfortable. Only thing that could have been better was I was given a handicap friendly room for some reason that did not have a bathtub, which I wanted, but it wasn't a big deal. Everything else was great. :)

Mrs. H., Thank you for the kind feedback! Please do not hesitate to contact me directly at h9… for future bookings. It will be my pleasure to offer a complimentary room upgrade. Sincerely, Marian Vlase FO Manager

Comfortable hotel and spacious room

Customer review rating 4.5/5

Ahmed Solo - 19/10/2021 Confirmed reviews ALL

The hotel is located, within a few minutes walk to many shops and main metro and bus station. The room was spacious and comfortable. The staff were professional and friendly. The mini bar prices are too high other than that I have no comments.

Dear Mr. S., On behalf of the team, thank you for the visit and kind review! Regarding the minibar, please note that the prices are related to the market and similar throughout 4* hotels in the area. We are also providing free minibar drinks for our executive rooms. Sincerely, Marian Vlase FO Manager

bad experience bad mattress sleeping on floor

Customer review rating 1.0/5

Helmuth R. S. O. F. C. B. R. Business - 14/10/2021 Confirmed reviews ALL

i have stayed in at mecure hotel in thailand a sum of 1500 days and Ibis around 200 days I have never slept on floor with my pillar. this was a reason that i have to share my experience WHEN I ASKED FOR A BOARD TO BE PLACE UNDER MY BED MY REQUEST WENT UN ANSWER FOR TWO DAYS THEN ON MY THIRD DAY I WAS ASKED TO CHANGED MY R. IT SEEMED TO LATE BECAUSE I WAS LEAVING THE NEXT MORNING ANOTHER REASON I AM GIVING THIS HOTEL BAD RATING IS BECAUSE WHEN I SEE LADIES STAFF MEMBER WEAR WINTER COATS IN BREAKFAST R. EARLY IN THE MORNING IT WAS COLD IN ROMANIA THEIR BREAKFAST R. HAS NO DOOR i have stayed at Mecure hotel for a sum total of 1500 days I was the longest running person a this hotel and i have

Good stay

Customer review rating 4.5/5

Carmen N. Business - 05/10/2021 Confirmed reviews ALL

Very friendly reception staff. A nice young lady who does her job professionally. Clean, quiet. Comfortable beds for a good night's sleep. Thank you !

Dear Mrs. N., Thank you for the visit and kind feedback! Hope you will choose our hotel once again for your future accomodation in Bucharest! Sincerely, Marian Vlase FO Manager
Customer review rating 5.0/5

Sebastian J. Couples - 03/10/2021 Confirmed reviews ALL

Very clean and cozy and the reception was very friendly.

Dear Mr.J., Would like to thank you for the visit and feedback! Hope you will choose to return in the near future. Sincerely, Marian Vlase FO Manager

Very good stay

Customer review rating 4.0/5

Ariel Couples - 27/09/2021 Confirmed reviews ALL

Great location, friendly staff, spacious room, extreme noise during Friday evening

Dear Ariel C., Thank you for revisiting us and for the kind feedback! Sincerely, Marian Vlase FO Manager

Good value for money

Customer review rating 4.5/5

Yoram L. Solo - 22/09/2021 Confirmed reviews ALL

Generous, Welcoming

Thank you for the visit and kind feedback! Sincerely, Marian Vlase FO Manager
Customer review rating 5.0/5

Email I. Couples - 20/09/2021 Confirmed reviews ALL

Excellent staff, excellent location!

Thank you for the visit and kind feedback! Sincerely, Marian Vlase FO Manager
Customer review rating 5.0/5

Anonymous Solo - 16/09/2021 Confirmed reviews ALL

Excellent services, staff extremely supportive, always running the extra mile

Dear Mrs. Gologan , Thank you for the visit and kind feedback! As always, hope you will return to our hotel in the foreseeable future! Sincerely, Marian Vlase FO Manager

Very good stay

Customer review rating 5.0/5

Angela Families - 10/09/2021 Confirmed reviews ALL

Delightful, as usual

Thank you for the kind feedback! Sincerely, Marian Vlase FO Manager

Nice position of the hotel

TripAdvisor rating 4.0/5

cristianpentea 05/09/2021 TripAdvisor review

Nice hotel, they have a good cover car parking area The possition of the hotel is excelent considering is very close to the city center. Rooms are ok but nothing special. The experience was not wow but not bad.

Thank you for choosing us and for the feedback! Hope you will revisit in the near future. Best regards, Marian Vlase FO Manager

excellent central location, close to everything

Customer review rating 5.0/5

Catrine Couples - 03/09/2021 Confirmed reviews ALL

We enjoyed our stay at the hotel. Very clean. People at the front desk are very helpful and friendly. . Very good breakfast.

On behalf of the team, thank you for the visit and kind review! Hope you will be back soon! Sincerely, Marian Vlase FO Manager

Family friendly

TripAdvisor rating 5.0/5

kuanyshd 31/08/2021 TripAdvisor review

We had a great time staying in Mercure. Rooms are clean and comfy. Staff are friendly and helpful. Thanks for a great time. Nevertheless, services are average due to the bureaucracy without prior instruction.

Dear Guest, Thank you for your visit! Also, thank you for the constructive but at the same time appreciative feedback, as we constantly try to improve upon the service provided. Sincerely, Marian Vlase FO Manager

A nice sejour

TripAdvisor rating 5.0/5

monicavasile 26/08/2021 TripAdvisor review

The hotel is very well placed, near the city centre. The staff was hospitable and helpful. The room was large enough, with all the necesarry things. It was clean and nice with a very good WI FI connection. The breakfast was very good and tasteful.

Dear Mrs. Vasile, We are delighted to read your nice experience in Mercure Bucharest City Center! I would like to thank you for the positive feedback on behalf of our staff and hope you will revisit us soon! Sincerely, Marian Vlase FO Manager

Excellent

TripAdvisor rating 5.0/5

12WernerN 22/08/2021 TripAdvisor review

Nice and comfortable rooms, quit, clean, just perfect! The staff (especially at the reception) are very kind and they do a very professional job. The Hotel is very good located and you can reach the old town by 15 minutes walk. Around the Hotel are many good restaurants and bars. It's easy to get Taxis.

On behalf of the Reception staff and the entire team, would like to thank you for sharing your feedback! It will be a pleasure to welcome you back in the near future! Sincerely, Marian Vlase FO Manager

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