Mercure Bucharest City Center 4 stars

Customer review rating (ALL Rating) 4.7/5 972 reviews

Mercure Bucharest City Center - Image 1
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Description

Hotel extras

  • Secure underground parking

  • Pet-friendly rooms

  • Free Wi-Fi throughout the hotel

  • Close to tourist attractions, public transport and Bucharest Old Town

  • Winestone restaurant with a seasonal terrace

Our accommodation(s)

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Room 1

Hotel location

Mercure Bucharest City Center

15 17 17A George Enescu Street, www.anpc.gov.ro, J40/5534/2011 - RO28434727
10302 BUCHAREST
Romania

GPS:44.442661, 26.096104

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Our chic restaurant offers a generous and tasty continental breakfast buffet. Furthermore, it is open for lunch, with a daily selection of freshly made soup and main courses. At dinner time, our guests enjoy all the refined flavors of our à la carte menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  972 reviews

Customer review rating 5.0/5

Craig W. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Godefroy D. L. B. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Tudor C. Friends - Confirmed reviews ALL

Dear Mr. C., Thank you for taking the time to share your detailed feedback regarding your stay at Mercure Bucharest City Center. We are pleased to hear that you appreciated our central location, the modern design of the hotel, and the overall value for money. It is always encouraging to know that these aspects contributed positively to your experience. At the same time, we are sorry to learn that certain elements of your stay did not meet your expectations. Please accept our apologies for the inconvenience caused by the pillows. We understand how important comfort is for a good night’s sleep, and your suggestion regarding offering different pillow options is very valuable and will be shared with our management team for consideration. We are also sorry for the waiting time you experienced at reception. This is not the level of service we aim to provide, and we understand how this may have affected your impression of the hotel. Your comments will be reviewed internally in order to improve our staffing and response times at the front desk. Thank you once again for your constructive feedback. We truly appreciate it, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back and provide a smoother and more comfortable experience. Best regards, Alexandra Ioniță Front Office Manager

Customer review rating 5.0/5

Herold B. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Adriano M. Business - Confirmed reviews ALL

Dear Mr. M., Thank you for your kind words regarding your recent stay at Mercure Bucharest City Center. We are delighted to hear that you appreciated our friendly staff, the cleanliness of our hotel, and the convenient location surrounded by excellent dining and shopping options. Your positive feedback on our breakfast offerings is also greatly appreciated, as we strive to provide quality service at a fair price. We would be honored to welcome you again in the near future. Best regards, Alexandra Ionita Front Office Manager

Other web-users rate our hotel

  • 457 reviews 9.5/10 Location
  • 470 reviews 7.7/10 Room
  • 560 reviews 9.1/10 Service
  • 9 reviews 6.4/10 WiFi
  • 298 reviews 8.4/10 Breakfast
  • 238 reviews 9/10 Cleanliness
  • 125 reviews 8.8/10 Food
  • 106 reviews 9.1/10 Vibe

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