VERY GOOD LARG ROOM

Very nice and clean place. The staff was amazing, helped with everything around the city and always very kind. The room very comfortable and clean. We went with 2 small children and we had a perfect stay.

Professional team and great experience overall.

All was fine, i spent 6 days in the city, sleeping well at the hotel

Nice hotel in the city center, new and modern, good service and friendly staff. But, executive lounge not open. My big reason with hotel choice was only one - lounge access for Diamond member. No Information about closed lounge on the website. Not alternative for free bar & snacks was not offered. So I am little bit disappointed.

Pleasant personal, clean and quiet room.

Very disappointed on my stay at your hotel and I will not book it again. Awful services and rude staff! Breakfast choices very limited and poor quality food. Check -in on-line, SMS that my room is ready arrived one week after my stay. on my departure day, at 10:30 am, the reception staff has been very busy with check-in procedures with large groups while those at check-out had to cue for very long. When addressed this, your staff has been shouting around ... On the night of our stay, a large group of people were having their dinner of sushi( brought by catering serviced from outside hotel) on the sofas and pavement just in front of the lifts.. what a landscape for a 4 stars hotel and their staff not bothering them at all?

First time with an Accor hotel and was extremely satisfied with the hotel. We booked for 3 nights to give us 2 full days to see the main city attractions. We booked 2 years ago but COVID prevented us from going and the hotel refunded our money without question.

Very friendly staff, very comfortable room (stayed in an executive room)... comfy bed, good bathroom, good internet access. Easy walking distance to the old town for food and entertainment. Average breakfast but still to a good standard.

The hotel didn't disappoint with its central location and nice facilities. I made the booking last minute (on the day of) due flight disruption, even though the hotel was super busy, the front desk was very accommodating to let me check in early so I didn't have to wonder around on a cold day waiting for my room to be ready. The room is clean, well maintained, even with separate bathtub and shower in the bathroom. Wifi signal strong and up to the speed (no pun intended) if I chose to work, and in-room safe is laptop capatible. Unfortunately due to the war in Ukraine, they were dealing with a lot of overstaying guests, the hotel was fully booked on the day, they were not able to upgrade me with my status. Two things prevent me from giving this hotel a 5 star: the toilet is separate from the bathroom, washing hands afterwards is not convenient. and the bed is lower than normal with mattress being a bit soggy.

Excellent hotel and very service staff. Good breakfast. Good meal in the hotel restaurant. The room little bit small for 2 parents with two kids in winter - too many clothes to take... Kid say that sofa was not comfortable for sleep

Like all the times I come to the hotel The hotel provides excellent service I come to the hotel every month and every moment enjoys the service I also wanted to know what's going on with your loyalty program this year Why not change the plan and extend the loyalty status There are still restrictions that are hard to fly and I am afraid of losing the platinum charger I have

Perfect situation in center of Bucharest. All personel was perfect as usual. Room was very clean and comfortable. Breakfast was tasty and large assortiment of different food. The restaurant for lunch and dinner was perfect with very tasty food and a large assortiment of wine and very lovely personel.

Very good location, complimentary upgrade to a junior suite with accor gold card, very friendly service, clean quite rooms, very good spa, gym and services. Very good restaurant for dinning if needed. Breakfast could be a tad better and more diverse though

People are always fast, available, willing to do what it takes to keep a client happy Good value for money Great views from the room Central location Great food and fun ……………………. Highly recommend Will be going there every time I am in Bucharest