Novotel Bucharest City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,568 reviews

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Description

Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Heated indoor pool, hammam, gym.

  • Private parking available

  • 5 minutes' walk to metro and buses

  • 20-minute walk to the Palace of Parliament

Our accommodation(s)

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Hotel location

Novotel Bucharest City Centre

Calea Victoriei 37B Sector 1
010061 BUCHAREST
Romania

GPS:44.436997, 26.097497

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE VICTORIEI 37

Winestone Victoriei 37 pairs accessible, regional-inspired cuisine with a creative selection of Romanian and international wines, in a vibrant and sophisticated setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,568 reviews

Customer review rating 5.0/5

Vmil.e F. U. Families - Confirmed reviews ALL

Big rooms, clean romms, nice staff.

Dear VMIL.E F. U., Thank you for your positive feedback regarding our location, spacious accommodations, and the professionalism of our staff. We are pleased to know that you enjoyed your stay at Novotel Bucharest City Centre. Best regards, Novotel Bucharest City Centre

Customer review rating 4.0/5

Erik J. Business - Confirmed reviews ALL

nice rooms, good staff, good breakfast

Dear Erik J., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our rooms, staff, and breakfast. We appreciate your suggestion about updating the gym and will certainly take it into consideration for future improvements. Goodbye, Novotel Bucharest City Centre

Customer review rating 2.5/5

Martine J. Business - Confirmed reviews ALL

Ok for hôtel. I came to the restaurant in the evening for ordering a room service (there was no menu available in the room for ordering by phone). I was very badly welcomed : the waiter told me rudely I had to order by phone. Then agreed that as I was there I would order by him. He the sauf you have to pay cash /card you can’t put it on the bill of the hotel. I had no cash/card by me I paid when I was delivered in my room. Please feedback to your waiter he should be polite with the clients. If not I won’t be a client anymore. Regards

Dear Martine J., Thank you for sharing your feedback regarding your recent experience at our restaurant. I regret to hear about the challenges you encountered while attempting to place a room service order. It is disappointing to learn that the initial interaction with our staff did not meet the standard of hospitality we strive to uphold. I appreciate your comments regarding the lack of menu accessibility and the payment process. We would like to clarify that our full room service menu is available on the TV in all our rooms. We are sorry if this was not clearly communicated or easy to locate during your stay. Your feedback is invaluable, and I will ensure it is shared with our restaurant management for further review and improvement. We hope to have the opportunity to welcome you back in the future and provide you a pleasant experience. Best regards, Novotel Bucharest City Centre

Customer review rating 3.5/5

Maria A. Families - Confirmed reviews ALL

Good stay, good location, breakfast was ok. Rooms were clean and tidy. I was able to get late check out until 3pm which was free. I chose to pay on arrival and upon arrive I was made to pay an extra €20 euros which I was told I would get back at the end of my stay. My stay ended the 22nd January and I have not received the €20. I have sent an email and have not received a response because of this I would not stay here again as I feel it was some what of a scam to get extra money from me.

Customer review rating 3.5/5

Jonathan C. Families - Confirmed reviews ALL

The room was spacious, the underground parking is a big plus, the restaurant at the lobby is pretty nice.

Dear Jonathan C., Thank you for your feedback. We appreciate your positive comments regarding the spacious room, underground parking, and our lobby restaurant. However, we are committed to enhancing all aspects of our guests' experiences and will take your insights into consideration for future improvements. Best regards, Novotel Bucharest City Centre

Other web-users rate our hotel

  • 1,234 reviews 9.5/10 Location
  • 1,295 reviews 6.4/10 Room
  • 1,353 reviews 8.4/10 Service
  • 24 reviews 6.6/10 WiFi
  • 769 reviews 8.7/10 Breakfast
  • 689 reviews 5.4/10 Comfort
  • 484 reviews 7.9/10 Cleanliness
  • 121 reviews 3.1/10 Pool

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