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Novotel Bucharest City Centre Hotel 4 stars

Customer review rating 4.5/5 6,819 reviews

ALLSAFE approved hotel

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Room 1

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Novotel Bucharest City Centre
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+ 24 Services

Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Heated indoor pool, hammam, gym, kids' zone

  • Restaurant open till 11 p.m., bar till 2 a.m.

  • 5 minutes' walk to metro and buses

  • 20-minute walk to the Palace of Parliament

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • BUCAREST HENRI COANDAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Cash machine
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Billiards/Snooker (nearby)Paying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Bucharest City Centre

Calea Victoriei 37B Sector 1
010061 bucharest
romania

Tel: +40213088500

Fax: (+40)21/3088501

Check-in from 14h00

Check out up to 12h00

  • RATB :  69/90/137 CISMIGIU PARC

  • METR :  69/90/137 CISMIGIU PARC

  • METROU :  M2 UNIVERSITATE

  • TRAMVAI :  TRAMVAI 21/5/16 SF.GHEORGHE

  • By plane

    BUCAREST HENRI COANDA At 16.99km / 10.56 miles - Shuttle paying

  • By plane

    OTOPENI - HENRI COANDA AIPORT At 15km / 9.32 miles

GPS :44.436997, 26.097497

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 double bed and sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single beds

Accessible room
  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 queen-size bed and a sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Let's EscapeNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Let's Discover La Vie en RoseNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Time to chill outNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ride a bike in BucarestNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

WINESTONE VICTORIEI 37

Type of cuisine: International

Winestone Victoriei 37 pairs accessible, regional-inspired cuisine with a creative selection of Romanian and international wines, in a vibrant and sophisticated setting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 300 m²

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Bucharest City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,819 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,241 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great stay

Customer review rating 4.5/5

Siobhan Business - 10/04/2021 Confirmed reviews ALL

Good customer service, friendly helpful staff. Rooms always clean

Dear Miss Siobhan, We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre! Thank you for sharing your experience, and we hope your next visit will be at least as pleasant as the previous one. Sincerely, Alexandra Andreiana Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… all.accor.com

Perfect location. Great staff. Super clean

Customer review rating 5.0/5

Laura Friends - 20/01/2021 Confirmed reviews ALL

Best trip ever. So good to be back home and be welcomed in such grace qnd hospitality. Staff we're amazing, the rooms we're big and super clean. Great insonorisation and an amzing view of the city. Will definitely recomend and cole back. Keep un the good work!

Dear Oana Laura D., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Love Novotel

Customer review rating 4.5/5

L. Families - 29/12/2020 Confirmed reviews ALL

Everytime I pass by Bucarest I stay to Novotel. We very much like the stay there: great location, very kind staff.

Dear Benjamin L., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Great stay

Customer review rating 4.5/5

Siobhan Business - 19/12/2020 Confirmed reviews ALL

Good service and rooms

Dear Siobhan Miss M., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Excelent

Customer review rating 5.0/5

Niculina Families - 08/12/2020 Confirmed reviews ALL

Very good accommodation and meals, varied and rich breakfast, I served food in the restaurant and in the room, I asked for breakfast in the room at 9 o'clock, at 9 o'clock they brought breakfast, friendly staff, discreet, clean and an extra large comfortable bed and a sofa bed for children in the room. I found the hotel on Booking, called the reception and found out about a higher price per room, I was offered the price on Booking, so care and respect for customers. Family with 2 children, period 5-6 December 2020, in a pandemic, hygiene rules observed and social distance. I have nothing to complain about. Thank you!

Dear Niculina P., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Well located, nice staff, great rooms

Customer review rating 4.5/5

Mircea Solo - 26/11/2020 Confirmed reviews ALL

The hotel is four stars but certainly deserves 5. The staff is very friendly, location is top. The rooms are very clean and well furnished.

Dear Mr. Mircea T., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Great stay

Customer review rating 5.0/5

Tom Solo - 26/10/2020 Confirmed reviews ALL

Efficient, friendly and comfortable

Dear Tom l., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Construction site!

Customer review rating 2.5/5

Ovidiu Business - 26/10/2020 Confirmed reviews ALL

While the hotel was running at 10% capacity I got a room facing the construction site! They were working 24 hours! Noise noise noise! Add: poor breakfast

DearMr. Ovidiu First of all, please allow me to thank you for taking the time to share your feedback with us. I would like to apologise for the situation created by not being able to offer a silent room and that our service did not reach your level of expectation. I assure you that this service is not the one that represents us. It was an exceptional situation which we could not foresee.Rest assured that we have taken all the necessary measure to avoid this kind of situation in the near future. As a sign of our appreciation, it will be my pleasure to offer you an upgrade to one of our suite with free access to the VIP Lounge for your future visit in Novotel Bucharest City Centre. Please let us know if this is suitable for you. I have the trust that you will give us the opportunity to better serve you. I remain at your disposal in order to personally make all the necessary booking arrangements with us. Thank you for understanding, Sincerely, Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com Alexandru Pojoranu Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Good location

Customer review rating 4.0/5

Daniel Business - 25/09/2020 Confirmed reviews ALL

Clean, quiet, nice in the old center.

Polite and suprising good english speaking workers!

Customer review rating 4.0/5

Guntars A. Business - 21/09/2020 Confirmed reviews ALL

Very good hotel! Good location. ATM in lobby. Good food. Suggestions to be even better: Breakfast in room was excellent. The timing was bad - 15 min later than ordered. Att the same time I understand that meny guests can cause some time stress. For me it seemed strange taht it took so long time to take away meal plates from hallways! Everything is clean around but suddenly you step on the dirty dishes! Keep being so good as you are and see you in the near future!

Dear Mr. Guntars A., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

I am always satisfied with Novotel. This time, I can't give a score, because I was not at the hotel, due to corona crisi

Customer review rating 0.5/5

Irina W. Solo - 18/09/2020 Confirmed reviews ALL

I was not at the hotel, because of corona crisis. Sorry. For me, for you.

Very good stay

Customer review rating 4.5/5

Constantin V. Families - 18/09/2020 Confirmed reviews ALL

Wonderful experience

Dear CONSTANTIN V., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Very nice stay

Customer review rating 5.0/5

Hughes Solo - 15/09/2020 Confirmed reviews ALL

Great experience. Everyone was professionnal and open for any queries. All safety measures have been taking into account and well applied by everyone. The room was confortable and with all required equipments. Nothing to complain about.

Great experience

Customer review rating 5.0/5

Alin I. Solo - 15/09/2020 Confirmed reviews ALL

I enjoyed to the full my staying in Novotel, as the hotel is well located in the centre of the Bucharest City and has an excellent panorama of the view above the city. The apartment was nice and extremely clean, the staff was friendly and very responsive to any call regarding anything. My best regards to them and to the whole hotel team!

Good stay

Customer review rating 4.5/5

Anonymous Families - 06/09/2020 Confirmed reviews ALL

Safe, clean and good services

Awesome stay

Customer review rating 5.0/5

Alison M. Couples - 01/09/2020 Confirmed reviews ALL

Enjoyed my long weekend Fri-Mon. Felt safe throughout as temp checks and sanitising were followed during the whole stay. Breakfast was excellent and the bed was the most comfortable I have slept in for a long time. Location is perfect as it’s so central to all bars, restaurants, shops, parks and metro lines. I’ve recommended already to all family and friends and will return again in the future for another visit as very friendly and helpful staff.

Dear Alison M., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

excellent service

Customer review rating 5.0/5

Catalin M. -. O. Business - 31/08/2020 Confirmed reviews ALL

The personnel was more than helpful and willing to solve all the requests! Excellent service quality!

Dear Catalin M., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Best hotel

Customer review rating 5.0/5

K. Y. Business - 24/08/2020 Confirmed reviews ALL

What I want to say this time is this Both during the corona and during this difficult situation. Once again I appreciate the Novotel Hotel and i will never go to another hotel. And especially because of your special employee at the hotel and is name adrian Adrian He treated me in such a special way. And his service is the best service I have ever received in any hotel in the world. Today I can explicitly say that I am coming to this hotel because of Adrian's great service. Thank you so much Novotel Bucharest City Center and thank you so much Adrian

Dear K., In the name of Novotel Bucharest City Center and Adrian, I would like to thank you onece again for your great feedback! Best Regards, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… all.accor.com

Well located - good breakfast - Not so clean

Customer review rating 3.5/5

Andrei Families - 13/08/2020 Confirmed reviews ALL

It was one night stay, well located, very good breakfast, but it was not so clean. I have some pictures with the dust on the fridge and also some hair on the towel in the bathroom. Overall was a good experience and a very nice place.

Dear Mr. George Andrei R., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. We are sorry that your experience did not meet your expectations completely. Please allow me to express my sincerest apologies for the cleaning service. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… all.accor.com

Good stay

Customer review rating 5.0/5

Roger Business - 24/07/2020 Confirmed reviews ALL

Good as usual, even in the current, different circumstances.

Dear Roger B., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Caraghin Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

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