Novotel Bucharest City Centre Hotel 4 stars

Good, staff friendly

I didn’t stay at your hotel recently. I did have a stay scheduled but cancelled this 2 weeks ago and still no refund. Have emailed both yourselves direct and Accor but no response. Please sort this out. Thanks

It has been a good stay, a very good offer from hotel staff for the amount of days we have to stay and this will make me and colleagues to come back in future working trips to Bucharest.

We want to thank Adrian caraghin which he is the best ever . He is amazing, so kind, always with a smile and excellent person

Good stay, clean hotel, friendly staff.

Very well served by the people

The hotel staff was welcoming and did their jobs very well. Front desk was willing to help in any situation although there were instances where we found the post to be empty. Room was cleaned well and provisions were satisfactory. Negative points were to do with the overall plan of the building and rooms such as the windows not opening, forcing us to breath in dry air conditioner air for our whole stay. Also showers were claustrophobic and shower pressure was quite weak. Otherwise the stay was pretty satisfactory.

The hotel is nice but I was disappointed on the charges . I looked on Booking for my dates and the price was 60 euro/per night . I called and made tge reservation directly , to save you the commission And was told us 180 euro for 3 nights I received the confirmation but did not scroll all tge way down , and when I checked out I was charged 72 and 81euro per night. That is more than what Booking was charging. I would like an explanation

The Novotel City Centre in Bucharest is just what you would hope for from Accor in a capital city: it is modern, well equipped, and in a good location. Rooms have all the necessary facilities (incl. Wifi and a kettle). I did not use breakfast so cannot comment on that. My only complaint is that I found it difficult to contact the hotel a few days before my arrival to organise a transfer from the airport: there was no reply to my emails so that I finally had to ring the hotel. I suppose that is the risk when one books a room with a large chain.

Wonderful hotel, the staff is very polite and helpful. Also the receptionists and the managers give a personal relation and and treat every request- aspecially the reservations and reception manager Mr.Kristy! I'm going to this hotel for 10 years already and everytime I'm enjoying the stay. The location is excellent- near the Oldtown and other central areas. The hotel is very recomended, worth every euro!

I enjoyed, and received courteous and enlightening service.Clean and large rooms, promptly responded to every request Great location, full value for money Suitable for private and business travel I will definitely return there again

two problems: first,the storage size (wardrobe) is far to small . practically there are no shelfs or Drawers . For a short stay is OK but not more . second : no slippers and bath robe available in the room.

The hotel has a perfect location for exploring Bucharest and excellent staff. It has a popular feel without being pretentious. The bed is awesome. Views are not great, and the furniture design is not above the 80s IKEA style, but the atmosphere is conducive to making friends and feeling at ease.

I stay with Accor hotels a couple of times each year and they always have high standards, this place is no exception, that is apart from the breakfast. There was limited options but that wasnt the main issue, I checked in on a Saturday for 2 nights and was told that it was served until 11am. This worked out well as I'm normally a late rise, except that when I arrived down on Monday morning at 10.30 i was told it was finished and only managed to grab a coffee. This was not advised at checkin, was only told 11

Smoke smell in room and in the hotel. Bed too soft to sleep. Check out was bad!! 20 min at 2 am....when i was alone. Poor breakfast. Not as expected. Too expensive for what you get. Prostetude get into the hotel.