Pullman Bucharest World Trade Center 4 stars

Customer review rating (ALL Rating) 4.7/5 1,308 reviews

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Pullman Bucharest World Trade Center - Image 1
Pullman Bucharest World Trade Center - Image 2
Pullman Bucharest World Trade Center - Image 3
Pullman Bucharest World Trade Center - Image 4
10 Montreal square, District 1, 011469 BUCHAREST, Romania

Description

Hotel extras

  • Premium 4-star hotel in Bucharest's business district

  • Spacious, elegant rooms with classic charm

  • At the heart of the city's corporate life

  • Restaurants & bars with local and international flavors

  • Versatile venue for meetings, weddings & celebrations

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 2 single beds

Photo out of - Superior Room with 2 single beds

Comfortable room (26-32 m²), fully-equipped for business & leisure. Each room offers two relaxing beds and a functional workplace with free Wi-Fi, air-conditioning, Nespresso machine, premium teas, LCD TV with satellite channels, mini-bar and safe box.

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 26 m² / 279 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Comfortable room (26-32 m²) with panoramic view and upper floors, relaxing bed, free Wi-Fi, complimentary mini‑bar (soft drinks & beer), air‑conditioning, Nespresso machine, premium teas, LCD TV, safe box, upgraded amenities.

  • Views:

    Panorama view or Park view

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Executive Suite with 1 double bed

Photo out of - Executive Suite with 1 double bed

Spacious suite (48-60 m²) on upper floors with panoramic view, king-size bed, inviting living area, free Wi‑Fi, air‑conditioning, Nespresso machine, premium teas, LCD TV, free mini‑bar (soft drinks & beer), safe box, upgraded C.O. Bigelow amenities.

  • Views:

    City View or Panorama view or Park view

Max. number of persons
4
Area
From 48 m² / 516 sq ft
Accessibility
Accessible room

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV
  • 39'/99 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Pullman Bucharest World Trade Center

10 Montreal square, District 1
011469 BUCHAREST
Romania

GPS:44.475625, 26.070364

Telephone
Fax +40 21 316 2550
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 205 rooms
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
  • 205 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Piano

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

3 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

17 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Equipements for children

  • Bottle Warmer
  • Stroller available

Well-being

Fitness Center

  • On site
  • Hammam
  • Sauna room
  • Turkish Steambath
  • On site
  • Outdoor parking
  • Private
  • Max Limited Height: 3 m / 9.843 ft

PARIS BUCAREST BRASSERIE

Photo out of - PARIS BUCAREST BRASSERIE

Discover the Paris Bucarest Brasserie and indulge yourself with a tempting buffet for breakfast. The brasserie is also a perfect location for private events. Free WiFi access. Breakfast Buffet: Mon-Fri: 6h30-10h30, Sat&Sun: 6h30-11h.

Cooking style
International
Chef name
Marian OANCEA
Capacity
85
Accessibility
Accessible service
10 Montreal square, District 1, 011469 Bucharest, Romania
Telephone +40 21 202 1600

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Discover the Paris Bucarest Brasserie and indulge yourself with a tempting buffet for breakfast. The brasserie is also a perfect location for private events. Free WiFi access. Breakfast Buffet: Mon-Fri: 6h30-10h30, Sat&Sun: 6h30-11h.

Located in the heart of the city, La Galette Sweet and Meet is a hotspot for culinary delights. Here, tradition meets innovation, creating an enchanting space where every element evokes the mastery of French pastry.

L'Arpege, a spacious and welcoming bar where you can relax while drinking a cocktail or enjoying a light snack from a high quality selection. Free WiFi access. Free Parking. Mon-Sun: 8h - 23h.

The place for you to relax, energize and recharge, now featuring a completely revamped spa area with renovated, modern hot dry sauna as well as a tropically enhanced hammam (steam bath). Air-conditioned training space and modern Technogym equipment.

Elegant ballrooms with modern décor, customizable setups, gourmet catering, and dedicated wedding planners. Outdoor terrace options and luxurious guest accommodations create the perfect setting for an unforgettable celebration at Pullman Bucharest.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,308 reviews

Customer review rating 5.0/5

Michael A. A. Business - Confirmed reviews ALL

Dear Mr. A., Thank you for sharing your feedback and for being a Silver member of ALL - Accor Live Limitless. We are delighted to know that you enjoyed your room, our location, and especially the service provided by our team. It is wonderful to hear that our check-in colleague contributed positively to your experience. We also sincerely appreciate your comment regarding our hotel classification. While Pullman Bucharest is officially a 4-star hotel, we take it as a great compliment that your experience led you to feel we deserve 5 stars. Recognition like yours is truly rewarding for our entire team. Thank you once again for your kind words. We look forward to welcoming you back soon. Kind regards, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 5.0/5

Alexis G. Business - Confirmed reviews ALL

Dear Alexis, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 3.0/5

Ioannis P. Business - Confirmed reviews ALL

Dear Ioannis, Thank you for taking the time to share your feedback with us. We are pleased to know that you found the bed comfortable and that you generally enjoyed your stay. At the same time, we appreciate your comments regarding the room furniture. We understand that guests traveling for business may need a comfortable and practical workspace, and your observations about the desk and chair have been noted and shared with the relevant teams for consideration. Regarding the fitness center, we would like to apologize for the inconvenience. The gym is available 24 hours a day, 7 days a week for our guests. It is possible that your key card was not functioning properly for access to that area. Should this happen during a future stay, please stop by the reception desk and our team will be happy to renew or replace your key card immediately. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Pullman Bucharest World Trade Center and providing an even better experience. Warm regards, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 5.0/5

Irina U. Business - Confirmed reviews ALL

Dear Irina, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 4.0/5

Mihai B. Solo - Confirmed reviews ALL

Dear Mihai, Thank you for taking the time to share your feedback following your stay with us. We are pleased to know that, overall, your experience was satisfactory. At the same time, we are sorry to learn about the inconvenience caused by the unstable water temperature in the shower. We understand how important comfort and consistency are, especially after a long day, and we regret that this aspect did not meet your expectations. Please be assured that your comments have been shared with our Technical team so that the shower installation in the room can be inspected and any necessary adjustments can be made. Feedback such as yours helps us identify areas where we can improve the guest experience. Thank you once again for bringing this matter to our attention. We hope to have the opportunity to welcome you back to Pullman Bucharest World Trade Center and provide you with a seamless stay from start to finish. Warm regards, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Dear Mr. A., Thank you for sharing your feedback and for being a Silver member of ALL - Accor Live Limitless. We are delighted to know that you enjoyed your room, our location, and especially the service provided by our team. It is wonderful to hear that our check-in colleague contributed positively to your experience. We also sincerely appreciate your comment regarding our hotel classification. While Pullman Bucharest is officially a 4-star hotel, we take it as a great compliment that your experience led you to feel we deserve 5 stars. Recognition like yours is truly rewarding for our entire team. Thank you once again for your kind words. We look forward to welcoming you back soon. Kind regards, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 5.0/5

Alexis G. Business - Confirmed reviews ALL

I enjoyed a comfortable room at the top floor, an excellent buffet and great food at the steakhouse.

Dear Alexis, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 3.0/5

Ioannis P. Business - Confirmed reviews ALL

Everything was great, but the room furniture was not practical. The bed was comfortable. Chairs, desks, etc are not. They are old and not suitable for work, that is if you do need to spend a few hours to work on your laptop from the hotel room. Tried to go to the gym, the door was locked and wouldn't open with my key card, the sign said 24/7 access.

Dear Ioannis, Thank you for taking the time to share your feedback with us. We are pleased to know that you found the bed comfortable and that you generally enjoyed your stay. At the same time, we appreciate your comments regarding the room furniture. We understand that guests traveling for business may need a comfortable and practical workspace, and your observations about the desk and chair have been noted and shared with the relevant teams for consideration. Regarding the fitness center, we would like to apologize for the inconvenience. The gym is available 24 hours a day, 7 days a week for our guests. It is possible that your key card was not functioning properly for access to that area. Should this happen during a future stay, please stop by the reception desk and our team will be happy to renew or replace your key card immediately. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Pullman Bucharest World Trade Center and providing an even better experience. Warm regards, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 5.0/5

Irina U. Business - Confirmed reviews ALL

Super

Dear Irina, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 4.0/5

Mihai B. Solo - Confirmed reviews ALL

The water temperature in the shower was quite unstable

Dear Mihai, Thank you for taking the time to share your feedback following your stay with us. We are pleased to know that, overall, your experience was satisfactory. At the same time, we are sorry to learn about the inconvenience caused by the unstable water temperature in the shower. We understand how important comfort and consistency are, especially after a long day, and we regret that this aspect did not meet your expectations. Please be assured that your comments have been shared with our Technical team so that the shower installation in the room can be inspected and any necessary adjustments can be made. Feedback such as yours helps us identify areas where we can improve the guest experience. Thank you once again for bringing this matter to our attention. We hope to have the opportunity to welcome you back to Pullman Bucharest World Trade Center and provide you with a seamless stay from start to finish. Warm regards, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 5.0/5

Catalina B. Business - Confirmed reviews ALL

Everything was amazing. The breakfast was delicious.

Dear Catalina, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 4.0/5

Mihaela G. Business - Confirmed reviews ALL

Very comfortable bed, large room and bathroom Good breakfast Very nice staff; they help me with the room before the time of check in

Dear Mihaela, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 2.0/5

Emiliana C. Business - Confirmed reviews ALL

Good location, but very noisy. Nice staff. Very good breakfast. Bathroom issues—malfunctioning shower. Maybe it was just the 11th floor. Disappointing value for money.

Dear Emiliana, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our convenient location, found our team friendly and welcoming, and appreciated the quality of our breakfast. At the same time, we sincerely regret that your stay was affected by the noise levels and by the issues you experienced with the shower. Please accept our apologies for this inconvenience. Your comments have been shared with our maintenance team so that the matter can be thoroughly investigated and addressed. We are also sorry that you felt the overall experience did not represent good value for money. Guest feedback is essential in helping us improve, and we truly appreciate you bringing these points to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much more comfortable and enjoyable stay. Kind regards, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 5.0/5

Imre O. Business - Confirmed reviews ALL

Very friendly and helpfull staff

Dear Imre, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 4.5/5

Kenneth J. H. Friends - Confirmed reviews ALL

Hotel staff very accomodating and helpful with key information for people visiting g Bucharest. The rooms are clean and have all you need for an enjoyable stay.

Dear Mr. Kenneth, Thank you for your loyalty and for taking the time to share your feedback. We are absolutely delighted to know that you had an enjoyable stay and that our team was able to assist you with useful information for your visit to Bucharest. As one of our valued Diamond members, your recognition means a great deal to us. It is also wonderful to hear that you found the room clean, comfortable, and well-equipped for a pleasant stay. Providing personalized service and a welcoming atmosphere for our loyal guests is always our priority. We truly appreciate your continued trust in Pullman Bucharest and look forward to welcoming you back on your next visit to the city. Kind regards, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 5.0/5

Elena T. Business - Confirmed reviews ALL

Ok

Dear Elena, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 4.5/5

Daniel M. G. Business - Confirmed reviews ALL

The hotel is really good and the service is amazing

Dear Daniel, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 5.0/5

Tunde B. Business - Confirmed reviews ALL

Very good bed and overall good services and nice and helpfull staff.

Dear Tunde, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 4.0/5

Nicolae P. Business - Confirmed reviews ALL

This hotel need to renovate, all items is old, furniture, bathroom, garden, entrance, all.

Dear Nicolae, Thank you for sharing your feedback. We appreciate your comments regarding the condition of our facilities. We are sorry to learn that the furniture, bathroom, garden, entrance, and other areas of the hotel did not meet your expectations. Please be assured that your observations have been noted and shared with the relevant departments, as renovation and improvement projects are continuously evaluated to enhance our guests' experience. We value your feedback, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you again in the future and provide you with a more satisfying stay. Kind regards, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 5.0/5

Silvia K. Couples - Confirmed reviews ALL

Clean room and nice breakfast!

Dear Silvia, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 5.0/5

Mark F. A. Families - Confirmed reviews ALL

A lovely stay here in the apartment very satisfied fantastic staff from cleaning to reception and bar staff flecia .

Dear Mr. F., We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 5.0/5

Florian G. Business - Confirmed reviews ALL

I was kindly welcomed on arrival, fast checked in, upgraded due to availability, pampered.

Dear Mr. G., Thank you for taking the time to share your wonderful feedback. We are truly delighted to know that you enjoyed our exceptional location and that your stay was marked by a warm welcome, a smooth check-in experience, and an upgrade that helped make your visit even more enjoyable. As one of our loyal Diamond Members, your continued trust and preference mean a great deal to us. We are especially pleased to hear your kind recognition of Ms. Cornelia. She will be thrilled to learn that her assistance with your late check-out contributed positively to your stay. Your compliments will certainly be shared with her and the entire team, who will be delighted to know their efforts were appreciated. Thank you once again for your loyalty and support. It is always a pleasure to welcome you back, and we look forward to creating many more memorable experiences for you in the future. Kind regards, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 5.0/5

Ashley S. A. Business - Confirmed reviews ALL

It was lovely to be welcomed back to the Pullman Bucharest World Trade Centre again. I received a very warm welcome from Theodora at the front desk. Thank you.

Dear Mr. S., Thank you for your kind review and for choosing Pullman Bucharest World Trade Center once again. We are delighted to know that you enjoyed another pleasant stay with us and that you felt genuinely welcomed upon your return. Creating a warm and personalized experience for our returning guests is something we truly value, so it is wonderful to hear that this was reflected during your visit. Your special recognition of Theodora & Roxana is greatly appreciated. We will be delighted to share your compliments with them, and we are certain they will be pleased to know that their warm welcome helped make your stay memorable. Thank you once again for your continued trust and loyalty. We look forward to welcoming you back soon for another enjoyable stay. Kind regards, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 4.5/5

Ioana V. Couples - Confirmed reviews ALL

We had a very good stay

Dear Ioana, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Customer review rating 2.0/5

Bart L. W. Business - Confirmed reviews ALL

I have stayed at the Pullman many times over the past four years and have always appreciated the upgrades and excellent service. However, while I can accept many things, a downgrade in something as basic as the shower is disappointing. This week, I had no hot water on two out of three days of my stay. I hope this is an isolated issue, because it is certainly starting to cool my enthusiasm for returning.

Dear Mr. W., Thank you for your continued loyalty and for choosing Pullman Bucharest World Trade Center over the past four years. As a valued Gold Member, your trust and preference mean a great deal to us, and it is especially rewarding to know that you have consistently appreciated our service and the upgrades provided throughout your many stays. At the same time, I would like to sincerely apologize for the inconvenience caused by the lack of hot water during your recent visit. We completely understand your disappointment, as something as fundamental as a hot shower should never detract from the comfort of your stay. Given your long history with our hotel, we can certainly understand why this experience was particularly frustrating. While the issue was caused by an isolated and unforeseen technical problem, we fully recognize the impact it had on your stay. We are sorry that this incident left you questioning your enthusiasm for returning, particularly after so many positive experiences with us over the years. Considering the many stays you have enjoyed at Pullman and the relationship we have built with you as one of our loyal Gold Members, we hope you might view this as an unfortunate exception rather than a reflection of the standards we consistently strive to deliver. Should you feel that your review does not fully represent the overall experience you have had with us throughout the years, we would certainly appreciate you considering an update to your feedback. However, we also completely respect your opinion and are grateful that you took the time to share your concerns. Thank you once again for your honest feedback and your continued loyalty. We truly hope to have the opportunity to welcome you back soon and demonstrate the high level of comfort and service that has made Pullman your preferred choice for so many years. Yours sincerely, Nechita Calin Guest Experience Manager on behalf of Mincho Pachikov General Manager

Other web-users rate our hotel

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