Mercure Saint Malo Balmoral hotel 4 stars

Name: Mercure Saint Malo Balmoral hotel
Address: SAINT-MALO, 35400, FRANCE
Telephone: (+33)2/99561673
Rating: 4.6

Customer review rating 4.6/5 2,901 reviews

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+ 22 Services

Mercure Saint Malo Balmoral hotel

Hotel for travellers looking for local and authentic experiences

Happy to welcome you to the Cité Corsaire!

Mr Nicolas RICHARD, Hotel Manager

Whether you are travelling alone, as a couple or with your family, Mercure Saint-Malo Balmoral warmly invites you to discover spacious rooms in the heart of the city. With a decor that features images of Saint-Malo, our hotel invites you to discover the pirate city through the regional specialities served at our buffet breakfast. Seminar rooms are available for hosting your meetings, and our bar is an ideal place for discovering the region's beers.

Opposite the library and 50 m from the TGV railway station, our hotel in Saint-Malo is ideal for a sightseeing stay. Make the most of the sea 800 m away, and explore the walled city with its castle and ramparts located 1 km away. With easy access to public transport, we are also within reach of the Plage du Sillon and the Grand Aquarium. Travelling by car? You can reach the coastal resort of Dinard and the pretty port of Cancale in 15 minutes. Mont Saint-Michel is 50 minutes away.

In the very heart of Saint Malo, in the new TGV train station district, 875 yards (800 m) from the beach and near the old town, it's the perfect place to combine business and leisure.

Hotel extras

109 yards (100 m) from the TGV train station
Easy access: 0.6 miles (1 km) from the old town and beach
Family and connecting rooms
Buffet breakfast with local products.
ECOLABEL

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Saint Malo Balmoral hotel

24 Rue Theodore Monod
35400 saint-malo
france

Tel: +33299561673

Fax: (+33)2/99561674

Check-in from 15h00

Check out up to 12h00

By plane
RENNES At 70km / 43.5 miles
By boat
BRITANNY FERRIES At 2km / 1.24 miles
By train
GARE TGV At 0.1km / 0.06 miles

GPS :48.646488, -2.005849

Hotel services

BAR Non contractual photo

Treat yourself to a drink accompanied by our tasty mackerel rillettes in our cozy bar.

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Car park
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

No Restaurant
One Bar
Breakfast
- Buffet Additional charge
Room service
- Cold snacks
- Hot meals

3 Meeting rooms
Business Center
- Business center is wheelchair accessible

Wheelchair accessible hotel

Hotel informations
- 77 rooms
- 3 rooms for people with reduced mobility
- No family room
- 3 connecting rooms
- 77 non-smoking rooms
- 5 floors
Languages spoken at the hotel
- German
- English
Lounge
- Executive Lounge
Laundry / Valet Services
- Pressing
- Dry cleaning / Ironing
Wi-Fi
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
100% Non Smoking Property
Check In & Check-out facilities
- Late Checkout
- Express check-out
Luggage storage
- Luggage storage
Desk equipment available
- Shoe shine machine
Iron
- Iron at reception
Safe deposit box at reception
- Safe deposit box at reception

Parking sur réservation
- On site
- 15 parking spaces
- Private
- Parking opened 24/7

Equipements for children
- Stroller available
- Bottle Warmer

Our accommodation(s)

Our hotel features 77 spacious and air-conditioned rooms with free WIFI access. We also offer a wide range of family rooms. Our Privilege Rooms have Nespresso coffee machines, an iPhone/iPad docking station and other details providing the best working conditions

Classic Room with 1 double bed

Max. number of persons: 2
Area: From 20 m² / 215 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Superior Room with 1 double bed

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Superior Room with 1 double bed and 1 single sofa bed

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: City View *
Most of the accommodation: CORNER_ROOM *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Privilege Room with balcony and 1 double bed

Max. number of persons: 2
Area: From 21 m² / 226 sq ft
Views: Courtyard View *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Family Suite with 1 double bed, 1 double sofa bed and 1 single sofa bed

Max. number of persons: 5
Area: From 45 m² / 484 sq ft
Views: City View *
Most of the accommodation: CORNER_ROOM *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Superior Room with twin beds

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 80 m²
Maximum capacity: 90 people

Find out more

Well located

Anonymous Families - 02/09/2021 Confirmed reviews ALL

Staff were very friendly and helpful and the interconnecting rooms worked very well for us.

Dear Madam D., We very much appreciate your comments regarding your stay at the Mercure Saint-Malo Balmoral hotel. We are glad that the geographical location of our hotel has met your expectations. Ideally located opposite the train station and 1km away from Intra-Muros, the various tourist and cultural points of the city and its surroundings are easily accessible. Best regards, Elise D Executive assistant

Excellent stay, extremely clean, friendly staff

K. P. Families - 02/09/2021 Confirmed reviews ALL

Very happy with our stay. Bikes safely parked in garage. Staff very friendly and helpful. Room immaculately clean - something that is really important to us. Thank you for a great stay.

Dear Madam Horsley, We very much appreciate your comments regarding your stay at the Mercure Saint-Malo Balmoral hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Elise D Executive assistant

My stay was as expected

Jmm Families - 22/08/2021 Confirmed reviews ALL

This hotel is in a most convenient position, right next to the railway station. It was clean and comfortable. No complaints but it is a better than average business or one night tourist hotel. I thought it was reasonable value for money.

Dear Sir M., We very much appreciate your comments regarding your stay at the Mercure Saint-Malo Balmoral hotel. It is always a pleasure to receive positive feedback and I will share it with our team. We are glad that the geographic situation of our hotel has met your expectations. Ideally located, opposite the train station and 1km from Intra-Muros, the various tourist and cultural points of the city and its surroundings are easily accessible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise D Executive assistant

Lovely, luxurious end to the holiday

A. C. Families - 22/08/2021 Confirmed reviews ALL

We use this hotel every summer ahead of our ferry back to the UK. The family rooms are wonderful for us and the 3 children.

Dear Sir A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Malo Balmoral. It is always a pleasure to receive positive feedback and I will share it with our team. Your loyalty is the greatest reward to all of our staff who strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Elise D Executive assistant

Smooth experience

Jules Couples - 19/08/2021 Confirmed reviews ALL

Polite, competent staff on reception. Smooth, fast check in. Quick and easy parking. Quiet, light room. The glass door on the minibar is a nice touch.

Dear Madam M., We very much appreciate your comments regarding your stay at the Mercure Saint-Malo Balmoral hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Elise D Executive assistant

Convenient to railway. Comfortable room

Anonymous Families - 16/07/2021 Confirmed reviews ALL

Quiet location. Clean, good standard room. Helpful staff

Dear Madam B., We very much appreciate your comments regarding your stay at the Mercure Saint-Malo Balmoral hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Elise D Executive Assistant

Always excellent

Anonymous Solo - 26/06/2021 Confirmed reviews ALL

As usual, lovely, helpful staff and a well equipped and quiet room.

Dear Sir A., We very much appreciate your comments regarding your stay at the Mercure Saint-Malo Balmoral hotel. Your loyalty is the greatest reward for our staff who work day after day to provide you with impeccable service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise D Executive Assistant

Perfect after a long journey

Anonymous Solo - 25/06/2021 Confirmed reviews ALL

Welcoming staff who were friendly and efficient. Beautiful room, clean and at a good temperature.

Dear Madam J., We very much appreciate your comments regarding your stay at the Mercure Saint-Malo Balmoral hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Elise D Executive Assistant

Au top

R. Couples - 22/03/2021 Confirmed reviews ALL

Au top

Monsieur R., Nous vous remercions pour votre commentaire suite à votre séjour à Hôtel Mercure Saint-Malo Balmoral. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur R., en l’expression de nos sentiments les meilleurs. Mélanie, Réceptioniste

Good stay, extremelly friendly team even if COVID period is hard

G. Business - 22/03/2021 Confirmed reviews ALL

Everything ok even if there is no more life in your hotels ! I wish you good luck and keep strong !

Dear G., We very much appreciate your comment regarding your stay at the Hôtel Mercure Saint-Malo Balmoral. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie, Front desk

Bon séjour

G. Couples - 23/02/2021 Confirmed reviews ALL

Excellent week-end

Monsieur G., Nous vous remercions d'avoir pris le temps de noter votre séjour à l'hôtel Mercure Saint-Malo Balmoral. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur G., en l’expression de nos meilleurs sentiments. Mélanie, Réceptionniste

Perfect location and great hospitality

Dr. L. G. B. Business - 11/10/2020 Confirmed reviews ALL

Great room, great customer service and nice staff

Dear M. B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Malo Balmoral. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie, Front desk

Perfectly situated for ferry terminal and for a visit to the centre. Room always top quality and airy.

John R. L. Families - 04/09/2020 Confirmed reviews ALL

Always polite and pleasant staff, able and willing to help in any way. It is nice to know that when you arrive you are made welcome.

Dear Mister L., We very much appreciate your comments regarding your stay at the Mercure Saint-Malo Balmoral hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise D Executive assistant

Great option

Luciana C. Families - 29/08/2020 Confirmed reviews ALL

We have been staying at this hotel for 3 years now as an overnight stop before taking the ferry back to England. It is a modern, comfortable hotel and the family suite is extremely comfortable for us and our 2 children. Access to the old St Malo town is easy and quick on the bus and the ferry port is only 5 mins drive. Overall a great stay.

Dear Madam Andreoni C., We very much appreciate your comments regarding your stay at the Mercure Saint-Malo Balmoral hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the WiFI, our director is in relation with our internet provider to find a solution to this problem. Concerning the hygenic and social distancing conditions due to Covid-19, we reshaped the breakfast room and removed some tables. We will move this table close to the coffee machine in order to have 1m betwin the table and the coffee machine. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise D Executive assistant

Lovely family room in a great location

Gemma Families - 09/08/2020 Confirmed reviews ALL

We have stayed here for the last few years before we get the ferry home. The room is always clean and has everything we need. We can easily get to the walled city for the evening and it’s also very close to the ferry terminal

Dear Madam C., We very much appreciate your comments regarding your stay at the Mercure Saint-Malo Balmoral hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to welcome you during your stopovers in Saint-Malo. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise D Executive assistant

business trip

Marcin Business - 28/07/2020 Confirmed reviews ALL

good location; the very polite personnel; delicious breakfast

Dear Sir W., We very much appreciate your comments regarding your stay at the Mercure Saint-Malo Balmoral hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise D Executive Assistant

Well located

Robert P. Couples - 20/03/2020 Confirmed reviews ALL

A very nice hotel with excellent staff. It was unfortunate that the hotel was forced to close the next day due to the Coronavirus epidemic.

Wonderful hotel

Manuel0x Couples - 05/01/2020 TripAdvisor review

Relatively new hotel. Rooms are comfy and the staff was kind. No complains. I highly recommend to stay here if you are visiting St Malo and even St Michel.. It is easy to park around the hotel as well!

Dear Manuel0x, We would like to thank you for your comments about your stay at Mercure Saint-Malo Balmoral. Your description is nice and we were very happy that you have a good time at our hotel. Thank you for the recommendation and we hope to see you again. Best regards, Gwenaël H General Ledger

Excellent short stay in St Malo

Ian G Couples - 31/08/2019 TripAdvisor review

The hotel is very well situated near the train station and the main town bus routes. The rooms are very well appointed and spotlessly clean. Reception staff are very friendly, helpful and professional as are the breakfast staff and the buffet breakfast is great.

Dear Ian G, Such a nice message for your your stay at our Hotel! We are very happy that you get the best time at Mercure Balmoral Saint-Malo. Our purpose is fulfilled when I read your comments. Be sure that we will be more than happy to welcome you again at our Hotel. Best regards,

An absolutely lovely hotel

Oversetter Couples - 07/08/2019 TripAdvisor review

We really enjoyed our stay at this hotel in St Malo. Every single member of staff was warm, welcoming and helpful, and we enjoyed having a balcony available in our room. I look forward to visiting the hotel again

Dear Customer, Thank you for your comment Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely

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