Mercure Saint Malo Balmoral 4 stars

Customer review rating (ALL Rating) 4.6/5 599 reviews

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Description

Hotel extras

  • 109 yards (100 m) from the TGV train station

  • Easy access: 0.6 miles (1 km) from the old town and beach

  • Family and connecting rooms

  • Buffet breakfast with local products.

  • ECOLABEL

Our accommodation(s)

Hotel location

Mercure Saint Malo Balmoral

24 Rue Theodore Monod
35400 SAINT MALO
France

GPS:48.646488, -2.005849

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Treat yourself to a drink accompanied by our tasty mackerel rillettes in our cozy bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  599 reviews

TripAdvisor Rating  4.5/5  1,183 reviews

Certificate of excellence 2023

Good location for travel

Customer review rating 5.0/5

Col D. Couples - Confirmed reviews ALL

A very good stopover. Convenient location to rental car offices, bus line, train station, and nearby restaurants. Easy access to ferry port and Ville Close by taxi or Uber. I used Uber and it was great.

Wonderful stay

Customer review rating 4.5/5

Marcus Couples - Confirmed reviews ALL

It is a very nice hotel, clean, great breakfast and located close to the historic center (about 15 min walk).

Good stay

Customer review rating 4.0/5

Rose H. Couples - Confirmed reviews ALL

Close to the station. Clean room Heater in bathroom took a long time to heat up

Located near the train station, which was perfect for me.

Customer review rating 4.0/5

Catherine Solo - Confirmed reviews ALL

Lovely clean room, heated towel rack which was lovely.

Disappointed

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Upon arrival, the receptionist was excellent ~ very helpful and friendly. However, when my wife and I settled into our room (Room 513) we realised it was set up for 1 person … Only 1 extra pillow, only one medium sized shower towel and one hand towel. The hot drink making area was also void of any decaffeinated tea or coffee, and there was no milk (uht or powder). When we left in the morning at 6.40am, there was nobody on reception. This was inconvenient as, when the taxi had not turned up on time (6.45am) we wanted to ask reception if there was a problem. We couldn’t even get back into the hotel as the front doors were locked. Overall, very disappointing. I have stayed at countless Accor hotels and always been very happy with all the facilities and staff. Unfortunately, this was the worst experience. Our next stay is at a Novotel in York on 25th October for four nights - I am also an All.com member. I look forward to your reply.

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Other web-users rate our hotel

  • 330 reviews 8.8/10 Location
  • 428 reviews 7.2/10 Room
  • 351 reviews 9/10 Service
  • 5 reviews 5/10 WiFi
  • 258 reviews 8.9/10 Breakfast
  • 131 reviews 8.5/10 Cleanliness
  • 61 reviews 3.6/10 Value
  • 11 reviews 10/10 Sustainability

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