Mercure Saint Malo Balmoral 4 stars

Customer review rating (ALL Rating) 4.6/5 459 reviews

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Hotel extras

  • 109 yards (100 m) from the TGV train station

  • Easy access: 0.6 miles (1 km) from the old town and beach

  • Family and connecting rooms

  • Buffet breakfast with local products.


This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Saint Malo Balmoral

24 Rue Theodore Monod

GPS:48.646488, -2.005849

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Treat yourself to a drink accompanied by our tasty mackerel rillettes in our cozy bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  459 reviews

TripAdvisor Rating  4.5/5  1,168 reviews

Certificate of excellence 2023

Your usual Mercure in Saint-Malo

TripAdvisor rating 4.0/5

cmasb Couples - TripAdvisor review

This hotel is the standard Mercure. Clean, better than basic, fine. But don’t confuse this with the other Mercure in St Malo. This one is a fair distance from intra muros. The welcome was less than graceful. Greeted by a rather distant receptionist. We were told that the indoor parking was full and then directed fairly peremptorily to a nearby car park. It was all fine, but not what I came to expect from Mercures in my working life. She seemed to respond better later when I spoke French, asking where breakfast was to be served. It was the usual Mercure. Reliable and fine for work. If you want something special on holiday, maybe try another place,

It's not amazing, but it's good enough.

TripAdvisor rating 4.0/5

Evan_Paez TripAdvisor review

It's not amazing, but it's good enough. Our family room was very nice and specious. It's also easy to come with the car, although their parking is very limited and small. But all in all it works well for the price. If the price of the room makes sense to you and you don't mind not being within walking distance from the historical centre, it's a good choice.

Lovely stay

Customer review rating 5.0/5

Lindsay Families - Confirmed reviews ALL

The hotel is really well located with its own reservable parking. The family room was really lovely, great views, super comfy beds and everything we needed. The breakfast was amazing, everything you could possibly want all in one delicious buffet 😋

see my emial with complaint

Customer review rating 1.0/5

Hans Families - Confirmed reviews ALL

see my emial with complaint Hans V. ha…


Customer review rating 5.0/5

Steve V. Solo - Confirmed reviews ALL

Room was comfortable, staff were all very friendly and helpful.

Dear Sir V., We very much appreciate your comments regarding your stay at the Mercure Saint-Malo Balmoral hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise D Executive assistant

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Other web-users rate our hotel

  • 262 reviews 8.7/10 Location
  • 369 reviews 7.6/10 Room
  • 321 reviews 9/10 Service
  • 5 reviews 9.1/10 WiFi
  • 205 reviews 8.4/10 Breakfast
  • 122 reviews 8.5/10 Cleanliness
  • 74 reviews 8.4/10 Vibe
  • 72 reviews 3/10 Value

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