Mercure Saint Malo Balmoral 4 stars

Customer review rating (ALL Rating) 4.6/5 625 reviews

Mercure Saint Malo Balmoral - Image 1
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Mercure Saint Malo Balmoral - Image 4
24 Rue Theodore Monod, 35400 SAINT MALO, France

Description

Hotel extras

  • 109 yards (100 m) from the TGV train station

  • Easy access: 0.6 miles (1 km) from the old town and beach

  • Family and connecting rooms

  • Buffet breakfast with local products.

  • ECOLABEL

Our accommodation(s)

Hotel location

Mercure Saint Malo Balmoral

24 Rue Theodore Monod
35400 SAINT MALO
France

GPS:48.646488, -2.005849

Telephone
Fax +33 2 99 56 16 74

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Treat yourself to a drink accompanied by our tasty mackerel rillettes in our cozy bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  625 reviews

TripAdvisor Rating  4.5/5  1,185 reviews

Certificate of excellence 2023

Disappointed

Customer review rating 3.0/5

Catherine Families - Confirmed reviews ALL

The room was disappointing and the bathroom not very clean. I have stayed before and it was much better then.

Dear Madam, Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not live up to your expectations. We take your comments very seriously and apologise for any inconvenience caused. We will take immediate action to rectify the issues you have raised, particularly in relation to the bathroom. We look forward to welcoming you back and providing you with a better experience. Yours faithfully, Gaëlle M Adjointe de direction

Well located

Customer review rating 5.0/5

Graeme Families - Confirmed reviews ALL

Easy to find the hotel and great to find a hotel with a car park in St Malo. It is close to the train station, which means plenty of food options close by. However it is only a 20-30 minute walk to the citadel, with all its bars and restaurants. Just be aware that the Prefect has decreed that alcohol cannot be sold after 10pm, although the drunks continue drinking in the street after this time

Dear GRAEME C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Malo Balmoral. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent family room

Customer review rating 5.0/5

Shropman Families - Confirmed reviews ALL

Convenient location for the railway station. Excellent family room set up.

Dear GRAHAM C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Malo Balmoral. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect for the train station

Customer review rating 5.0/5

Cindy A. Solo - Confirmed reviews ALL

Very helpful receptionist good room

Good location for travel

Customer review rating 5.0/5

Col D. Couples - Confirmed reviews ALL

A very good stopover. Convenient location to rental car offices, bus line, train station, and nearby restaurants. Easy access to ferry port and Ville Close by taxi or Uber. I used Uber and it was great.

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Other web-users rate our hotel

  • 335 reviews 8.9/10 Location
  • 434 reviews 7.2/10 Room
  • 362 reviews 8.9/10 Service
  • 5 reviews 5/10 WiFi
  • 259 reviews 8.9/10 Breakfast
  • 133 reviews 8.5/10 Cleanliness
  • 61 reviews 3.1/10 Value
  • 11 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.