ibis Styles Saint Malo Centre Historique 3 stars

Customer review rating (ALL Rating) 4.4/5 1,088 reviews

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Description

Hotel extras

  • Prime location in St Malo, in the heart of the walled city

  • Very close to everything

  • A 5-minute walk from the quay for boats to the Channel Islands and the UK

  • Public car park (charges apply) with 3000 spaces less than 55 yards (50 m) away

  • Family Room for 2 adults and 2 children (crib available for hire on request)

Our accommodation(s)

Hotel location

ibis Styles Saint Malo Centre Historique

4 PLACE DU POIDS DU ROI
35400 SAINT MALO
France

GPS:48.648533, -2.024016

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,088 reviews

TripAdvisor Rating  4.0/5  15 reviews

Certificate of excellence 2023

Bien situé

TripAdvisor rating 4.0/5

Eric H Couples - TripAdvisor review

Super hôtel et situé dans la vieille ville. Équipe de réception au TOP, plein d’humour et toujours prêt à vous conseiller ou à vous aider. Notre chambre était petite mais c’est parce qu’elle se trouvait dans la « proue » . Elle était propre. Le seul soucis c’est qu’il n’y a pas d’ascenseur et je me demande comment font les personnes handicapées ou à mobilité réduite ??? Sinon buffet de petit déjeuner standard.

A great central hotel for Saint-Malo

TripAdvisor rating 5.0/5

MichaelSlough Families - TripAdvisor review

Nicolas what an amazing ambassador you are for the Ibis brand, great Customer service and help from the beginning of our stay Rooms are spacious and comfortable, my only slight grumble is that there is no air conditioning in the rooms, I hope on the next fitout this can be added, apart from that I’m very happy, thank you 🙏

Great location, cool design, great marina view

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

It was great! Very hip cool design, room with marina view was great! Only had a wet smell inside the room that was bothering and needs to be fixed

Dear Reem, We warmly thank you for your feedback on our logbook. We are delighted that your session in the heart of the Cité Corsaire went well. We will be sure to share your comments with our crew. Your satisfaction is the greatest reward for our cabin crew who work day after day to offer you impeccable service. Looking forward to the pleasure of welcoming you on board during your next stopover in Malouine Yours sincerely Thomas Customer Relations Department Customer Relations Department,

Se moquer de nous et très cher pour un faible de niveau de service

TripAdvisor rating 1.0/5

661phand TripAdvisor review

We booked 2 nights, a Standard room for 2 persons and 1 kid 4 years old. We got confirmation. Upon our arrival, receptionist applied EXTRA charge €50 for 1st night in Premium room (room 100) and €200 for the family room of 2nd night with the reason that we are 3 persons and the hotel doesn’t offer free services for kids more than 2 years old. This is NOT totally acceptable with hotel confirmation that we received, specially we’re platinum and All Plus clients of Accord. Ibis style didn’t respect Accord hotel rules. We got very bad experience for our first night in Premium room. We walk up many times by the noise from the street, odeur of carpet and toilet was too strong. Never come back.

Madame, Monsieur MARTINI, Afin de clarifier les choses : vous avez réservé une chambre double standard pour 2 adultes. Vous pouvez d'ailleurs le lire sur vos confirmations, mais vous le savez déjà. Vous êtes arrivés avec votre enfant de 4 ans, or il est formellement interdit de séjourner dans une chambre double à plus de 2 personnes. Le fait d'être client Platinum Accor ne permet pas de déroger aux règles de sécurité. Pour votre première nuit, une chambre confort vous a été exceptionnellement proposée moyennant le supplément de 50€ car celle-ci est plus spacieuse. Pour la seconde nuit, vous avez bénéficié d'une chambre familiale car nous en avions une de disponible. Vous nous voyez navrés que votre expérience fut mauvaise pour la première nuit, mais si vous aviez réservé pour 2 adultes et votre enfant de 4 ans dés le départ cela ne serait pas arrivé puisque vous auriez séjourné dans une chambre familiale adaptée. Cordialement, Thomas, Service Relations Clients

Customer review rating 4.0/5

Nick V. Couples - Confirmed reviews ALL

Very friendly and helpful staff. Accessible room has problems and should be improved: We recognise that the large kerb step is unavoidable but the further smaller steps in the doorway make it difficult for wheelchair with smaller caster wheels. Holding the outer door open is very difficult when with a wheelchair. Lack of support rails for toilet and shower. No place to hang towels .

Dear Nicholas, We warmly thank you for your feedback on our logbook. We are delighted that your session in the heart of the Cité Corsaire went well. We will be sure to share your comments with our crew. Your satisfaction is the greatest reward for our cabin crew who work day after day to offer you impeccable service. Looking forward to the pleasure of welcoming you on board during your next stopover in Malouine Yours sincerely Thomas Customer Relations Department Customer Relations Department,

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Other web-users rate our hotel

  • 516 reviews 9.1/10 Location
  • 573 reviews 6.5/10 Room
  • 817 reviews 9.6/10 Service
  • 7 reviews 2.9/10 WiFi
  • 337 reviews 3.5/10 Comfort
  • 325 reviews 8.2/10 Breakfast
  • 136 reviews 9.4/10 Cleanliness
  • 118 reviews 8.6/10 Vibe

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