ibis budget Saint Malo Centre 2 stars

A clean, bright and comfortable hotel, slightly lacking in parking facilities.

The room was very comfortable although a chair would have been nice to have. In general the hotel offered good value for money. The staff were very friendly and ready to help and answer questions about the town and its attractions.

Arrived 11.35hrs and advised our room was unavailable for at least an hour. When we returned, we were issued with key cards. Having reached our floor and room, my key card did not work. I had to return to Reception where the Receptionist was unapologetic. Then having returned to my room....up the elevator, along the corridor, having accessed my room, I discovered that there was no toilet paper. So back along the corridor, down the elevator and again spoke with the Receptionist. Despite being several guests in the Reception, the Receptionist then handed me a roll of toilet paper and dismissed me. Some what embarrassed then had to walk through Reception with the toilet roll in hand, back up in the lift with another guest and into my room. Very embarrassing. Sadly, having suffered a stomach upset, I then discovered there was no toilet brush in the WC, so sadly I had to leave a mess in the WC. Again very embarrassing. As if this was bad enough, the WC room was so small, I had to sit on the toilet at an angle to function. An experience the two guests I had in their own rooms.

Parking is terrible and the sign at rear of hotel needs to come down, it says parking for hotel guest but staff said not allowed

I did an overnight to get the ferry to the UK the next morning. It is easy to find, 5 mins from the port. It looses a little on the room because the bathroom was cramped. Off road parking is available.

Very helpful staff, clean room, close to the Old Town, secure parking....coffee making facilities, in the room, would have been nice, but not essential!

I stayed in at least 6 Ibis / Accor Hotels each year for numerous years and this is the first time I have had to make an adverse comment. The Hotel was very smart, an upgrade on most Ibis Budget Hotels. Staff very friendly and helpful. The complaint relates to our twin room that should have only accommodated a single bed and 1 Person. To pass each other in the room you either backed up to a clearing, or sat on the bed. The clothes hanging area was no more than 300 mm from the edge of the Bed. Considering our loyalty to Accor we feel in this instance, for this booking, a refund would be appropriate

We have stayed in this hotel many times over the years but this was first time since it changed to Ibis Budget. Staff & cleanliness still excellent BUT the bedroom (2nd floor - end of corridor) was very small, the double bed just squeezed in against wall one side and 20 cms on other side. As an elderly couple it was very difficult to get into the bed and we did not have a good night. Very disappointing, the room should really have been a single room.

Have stayed here often, but this was first time since it has become a Budget Ibis. We found the hotel as usual hospitable but the bedroom was minute, the double bed was tightly against one wall and on the other side the gap between bed and wall was about 20 cms. As an elderly couple we found it very difficult to get into bed. Also the bathroom was a squeeze. The room was really only big enough for a single bed.

Very clean room , very small, friendly staff. The plumbing however needs some attention! Foul smells and noises were not enjoyable, to say the least

Room and bathroom clean and tidy, bed generous. No all-night noise, despite being close to a main road and opposite the hospital. Not one rush-hour but three, starting before 6.00am! Each one lasting 15 mins, after that all quiet again until 7.30am. I always look forward to the breakfast but this time there was only tinned fruit salad instead of the delicious fresh fruit salad we've had elsewhere.

Nice, helpful staff, clean and conformable room, I only stayed for one night en route to Jersey.

Good

No problems. Staff very helpful. Very efficient.

Small room but functional. Not a place to spend time. Clean. 20 min walk from town center.