ibis Styles Saint Malo Port Hotel 3 stars

Reception staff went out of their way to make our short stay good

Under the Covid-19 restrictions very good

Having had an earlier trip postponed due to Covid-19, I was easily able to re-organise my stay. The hotel is very close to the harbour and is suitable for my cycling trip. The garage is easily accessible from the reception area and contains an adequate bicycle rack, very confident that my bicycle will be safe. All the staff were very helpful, polite and had obviously been thoroughly trained with the extra coronavirus procedures, I felt very safe all the time. Having stayed at this hotel quite a few times now, I think that its great. Super location for Saint Malo (Intra Muros) say a 10 minute walk at most. But much closer to Saint Servan, a 4 minute walk to to main street, with shops, cafes, restaurants, supermarkets etc.. I am already looking forward to my next stay

Very good. Cleanliness was excellent. Staff very good.

Reassured by the message on the door that the room had been cleaned and sanitised. Shocked to find a pair of dirty ladies knickers in clear view on a shelf! I took them to reception and just received a "Sorry". Dud not feel comfortable or safe in the room afterwards

Nice comfy bed. Clean. Nice coffee.

Overnight stay,

Very helpful receptionist

Pleasant reception. Very clean every where, I felt safe. Breakfast exceptional .

Efficient, friendly, well organized.

Continuing the lively Ibis Style standard, the hotel meets our expectation. Not exactly inside the wall city, but we feel it's even better to be close to every day life in St Malo. We also find interesting restaurants around. We chose to park our car nearby on the street, free of charge and not too complicated to find parking.

The room and hotel itself was nice and clean. The bed was the best thing, very comfortable. There was no cleaning service due to COVID which seems clearly a cost reduction strategy as I think everyone expect cleaning to be reinforced, not the opposite. Breakfast experience was terrible. There was no buffet (no one informed us in advance at time of booking or offeed a discount). You needed to select a time to collect a box from reception on the next day (and we ended doing 15 minutes queue everyone next to each other in the corridor). They ask you to enjoy breakfast in your room (?) and there is just one chair you need to have breakfast on you bed (which is not going to be cleaned during your stay).

Despite the weather-very wet- we had a pleasant and comfortable stay here. Although it must sound uninteresting our room was on the 4th floor overlooking one of the Dock basins. Lots of Marine comings and goings, probably not as busy as in past times, but there... The breakfast buffet was a delight, set us up for the day. We also had a light supper in the Hotel bar on our first evening. That was good as well. I must add how helpful the reception staff were, giving directions and ensuring that I didn't get too lost on my walks around the town. Over and above I think!

Good location for Saint Malo and Saint Servan and the ferry port. Parking at hotel very handy fat 9 euros for 24 hours. Breakfast could be improved, with a little more gluten free choice. Good overall

This was a convenient and comfortable place to stay on the night before we took the ferry to Portsmouth. An important aspect of the hotel for us was that it had a car park. The hotel was very clean and the staff were very helpful.