The Creekside Hotel Dubai an Accor Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 160 reviews

The Creekside Hotel Dubai an Accor Hotel - Image 1
The Creekside Hotel Dubai an Accor Hotel - Image 2
The Creekside Hotel Dubai an Accor Hotel - Image 3
The Creekside Hotel Dubai an Accor Hotel - Image 4

Description

Hotel extras

  • Spacious Rooms with Unmatched Golf & Garden Views

  • Exceptional Facilities inc. 2 Outdoor Pools, Spa & Gym

  • 5 Restaurants & Bars with International Flavors

  • Access to the Aviation Club's Holistic FitnessCenter

  • State-of-the-art Conference Facilities up to 750 Guests

Our accommodation(s)

Hotel location

The Creekside Hotel Dubai an Accor Hotel

31A Street, Al Garhoud, Deira
35005 DUBAI
United Arab Emirates

GPS:25.242712, 55.340228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  160 reviews

Customer review rating 4.0/5

Saif A. M. Couples - Confirmed reviews ALL

I had a Comfortable stay in hotel, and this hotel is one of the favourite hotels. The location is convenient with easy access to key attractions, and the overall atmosphere is relaxing. The rooms were clean, comfortable, and well-maintained. Overall, it was a satisfactory experience, and I would consider staying here again. On other side the negative feedback which i hope the hotel consider improving it: - Slow & inconsistent service: Check-in process very slow there was only one person in reception where at least need to be two. - Valet Parking: The hotel used to provide a valet parking service however when i stayed this time i have been told to park it by myself. I never had this when the Hotel was under Jumeirah Management. - Limiting the Guest from amenities: when i entered the Toilet there was only one Shower Gel that two people have to share, i came to realize there is one shower gel late night. I believe there must be at check-in the room at least 3 to 4 mini toiletries for two people.

Dear Saif A. M., Thank you for taking the time to share your experience at The Creekside Hotel Dubai. We are pleased to hear that you found your stay comfortable and enjoyed our convenient location, as well as the cleanliness and maintenance of our rooms. We appreciate your feedback regarding the check-in process. Your comments about the staffing levels at the reception have been noted, and we will work to enhance the efficiency of our services. Concerning valet parking, we apologize for any inconvenience caused by the changes during your visit. We are currently reviewing our parking services to provide a better experience for our guests. Regarding the amenities in your room, we recognize the importance of having adequate toiletries to ensure a comfortable stay. Your suggestion to provide more mini toiletries has been duly noted for future consideration. Thank you once again for your valuable feedback. We look forward to welcoming you back on your next visit. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 4.5/5

Deane C. M. B. Business - Confirmed reviews ALL

very attentive staff and extremely well catered for

Dear Deane C. M. B., Thank you for your kind words regarding our attentive staff and the level of care you received during your stay. We are delighted to know that you felt well looked after at The Creekside Hotel Dubai. Goodbye, The Creekside Hotel Dubai an Accor Hotel.

Customer review rating 5.0/5

Najmus S. K. Friends - Confirmed reviews ALL

The staff was very professional. Room was well designed. Lunch was great.

Dear Najmus S. K., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff professional and enjoyed the room design as well as your lunch experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 5.0/5

Raja S. K. Friends - Confirmed reviews ALL

Extremely pleasant stay over the last 10 Days. Sheldon & Rusi ru were two individuals that should out the most & made my stay that extra mile better. Scoring them a 10/10 rating! Highly recommend

Dear Raja S. K., Thank you for your positive feedback regarding your recent stay at The Creekside Hotel Dubai. We are delighted to hear that Sheldon and Rusi Ru contributed significantly to your experience. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 5.0/5

Joaquino A. Couples - Confirmed reviews ALL

Had another great stay at Creekside Hotel as always. Special commendation to Armando, Ms. Mary, and Kyaw for their excellent service and hospitality from check-in to check-out. They were professional, welcoming, and made the whole stay smooth and comfortable. Truly appreciated their effort and consistent customer service.

Dear Joaquino A., Thank you for your kind words regarding your recent stay at The Creekside Hotel Dubai. We are thrilled to hear that you received exceptional service from Armando, Ms. Mary, and Kyaw. Your appreciation of their professionalism and hospitality is truly valued, and we will ensure that your compliments are shared with the team. It is our goal to make every guest's stay memorable, and we look forward to welcoming you back soon. Goodbye and best regards, The Creekside Hotel Dubai an Accor Hotel

Other web-users rate our hotel

  • 501 reviews 9.3/10 Location
  • 681 reviews 8.3/10 Room
  • 830 reviews 8.5/10 Service
  • 6 reviews 6.1/10 WiFi
  • 380 reviews 8.7/10 Comfort
  • 313 reviews 8.7/10 Breakfast
  • 228 reviews 8/10 Cleanliness
  • 156 reviews 8.5/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Dubai