The Creekside Hotel Dubai an Accor Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 333 reviews

The Creekside Hotel Dubai an Accor Hotel - Image 1
The Creekside Hotel Dubai an Accor Hotel - Image 2
The Creekside Hotel Dubai an Accor Hotel - Image 3
The Creekside Hotel Dubai an Accor Hotel - Image 4

Description

Hotel extras

  • Spacious Rooms with Unmatched Golf & Garden Views

  • Exceptional Facilities inc. 2 Outdoor Pools & Gym

  • 5 Restaurants & Bars with International Flavors

  • Access to the Aviation Club's Holistic FitnessCenter

  • Complimentary access to Riva Beach Club

Our accommodation(s)

Book this hotel
Room 1

Spacious twin-bedded room overlooking the city, with bath and shower, safe, tea and coffee set, and free WiFi.

  • Views:

    City View

Max. number of persons
3
Area
From 45 m² / 484 sq ft
Accessibility
Accessible room

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • 45 m² / 484 sq ft
  • Views: City View
  • Accessible room

Stylish king room with serene garden views, bath and shower, safe, tea and coffee facilities, and free WiFi.

  • Views:

    Garden View

Max. number of persons
3
Area
From 45 m² / 484 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Bright twin room with tranquil garden views, bath and shower, safe, tea and coffee set, and free WiFi.

  • Views:

    Garden View

Max. number of persons
3
Area
From 45 m² / 484 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

With 54 m² of modern space, this Deluxe king room boasts striking city views, an open bath and shower, tea and coffee facilities, safe, and complimentary WiFi.

  • Views:

    City View

Max. number of persons
3
Area
From 54 m² / 581 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

A refined 54 m² retreat with a king bed and lush garden views, featuring open bath and shower, tea and coffee facilities, safe, and free WiFi.

Max. number of persons
3
Area
From 54 m² / 581 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Enjoy relaxing golf course views with the Deluxe room including a king bed, open bath and shower, tea and coffee amenities, safe, and complimentary WiFi.

  • Views:

    Golf view

Max. number of persons
3
Area
From 54 m² / 581 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Sophisticated king room with golf views, lounge access, open bath and shower, tea and coffee facilities, safe, and free WiFi.

  • Views:

    Golf view

Max. number of persons
4
Area
From 61 m² / 656 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Twin-bedded executive room with golf views, lounge access, open bath and shower, tea and coffee set, safe, and free WiFi.

  • Views:

    Golf view

Max. number of persons
4
Area
From 61 m² / 656 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Spanning 79 m² of stylish comfort, the Junior Suite features a king bed, vibrant city views, open bath and shower, tea and coffee facilities, safe, and complimentary WiFi.

  • Views:

    City View

Max. number of persons
4
Area
From 79 m² / 850 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

With 105 m² of refined living, this Executive Suite offers a king bed, sweeping city views, lounge access, kitchenette, open bath and shower, safe, tea and coffee set, and free WiFi.

  • Views:

    City View

Max. number of persons
4
Area
From 105 m² / 1130 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Set two levels, this 41-square-meter duplex suite showcases panoramic golf views, king bed, lounge access, kitchenette, open bath and shower, safe, tea and coffee facilities, and WiFi.

  • Views:

    Golf view

Max. number of persons
4
Area
From 185 m² / 1991 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Boasting a private terrace with golf views, the Creekside Suite spans aross 55 m² of indulgence king bed, kitchenette, open bath and shower, tea and coffee facilities, safe, and complimentary WiFi.

  • Views:

    Golf view

Max. number of persons
4
Area
From 270 m² / 2906 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

The Creekside Hotel Dubai an Accor Hotel

31A Street, Al Garhoud, Deira
35005 DUBAI
United Arab Emirates

GPS:25.242712, 55.340228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 292 rooms
  • 9 floors

Languages spoken at the hotel

  • Arabic
  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Luggage storage

  • Luggage storage Additional charge

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine Additional charge

Currency exchange

  • Currency exchange

Pets

Pets allowed

Hotel access

Shuttle

  • DUBAI INTL AIRPORT Additional charge
  • DXB Additional charge

Catering

8 Restaurants

2 Bars

Business

13 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Outdoor playground for children

Sports and leisure

Tennis

  • On site

Golf

  • On site

Boat excursions

  • Nearby

Squash court

  • Nearby

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Celebrate your dream wedding or host an event beside a serene lagoon at Creekside. Our lush gardens and versatile spaces host up to 1,000 guests with bespoke catering, flawless service, and seamless airport access for an unforgettable day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  333 reviews

Customer review rating 5.0/5

Afirah M. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Jonah M. C. Families - Confirmed reviews ALL

Dear Jonah M. C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your family enjoyed the early check-in, the amenities, and found our staff, particularly Jane, to be helpful and attentive. It is rewarding to know that your experience has encouraged you to return in the future. We look forward to welcoming you back to The Creekside Hotel Dubai for another wonderful stay. Warm regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 4.0/5

Kwabena K. A. Business - Confirmed reviews ALL

Dear Kwabena K. A., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel comfortable and well-located, and that our staff's eagerness to assist made a lasting impression. Goodbye, and best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 5.0/5

George K. A. A. Business - Confirmed reviews ALL

Dear George K. A. A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff, particularly Mary and Benjamin, contributed to your positive experience. We look forward to welcoming you back to The Creekside Hotel Dubai. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 4.0/5

Sam M. Families - Confirmed reviews ALL

Dear Sam M., Thank you for your feedback regarding your recent stay. Please note the room standard is one king bed or two twin beds. We are pleased to hear that our staff was able to assist you promptly with the bedding arrangement. Your comfort is important to us, and we appreciate your understanding. We look forward to welcoming you back soon. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 5.0/5

Jonah M. C. Families - Confirmed reviews ALL

We had a wonderful stay at the hotel! Arriving early from Australia, we were so grateful for the early check-in. The amenities were fantastic—our kids lived in the pool, and we loved making use of the tennis courts and gym. A huge thank you to Jane as well; her help and great customer service convinced us to book, and she took care of every request we had. We’ll definitely be back!

Dear Jonah M. C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your family enjoyed the early check-in, the amenities, and found our staff, particularly Jane, to be helpful and attentive. It is rewarding to know that your experience has encouraged you to return in the future. We look forward to welcoming you back to The Creekside Hotel Dubai for another wonderful stay. Warm regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 4.0/5

Kwabena K. A. Business - Confirmed reviews ALL

Nice and really admire the way the staff are eager to assist with smiles

Dear Kwabena K. A., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel comfortable and well-located, and that our staff's eagerness to assist made a lasting impression. Goodbye, and best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 5.0/5

George K. A. A. Business - Confirmed reviews ALL

I had a great stay, the staff were very friendly and helpful especially Mary from the Resturant and Benjamin from security. I will definitely be back.

Dear George K. A. A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff, particularly Mary and Benjamin, contributed to your positive experience. We look forward to welcoming you back to The Creekside Hotel Dubai. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 4.0/5

Sam M. Families - Confirmed reviews ALL

A little disappointed when we first got to our room. 3 ppl booked and only 2 king single beds. But staff organised a roll in bed quickly.

Dear Sam M., Thank you for your feedback regarding your recent stay. Please note the room standard is one king bed or two twin beds. We are pleased to hear that our staff was able to assist you promptly with the bedding arrangement. Your comfort is important to us, and we appreciate your understanding. We look forward to welcoming you back soon. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 1.0/5

Evangelos P. Families - Confirmed reviews ALL

Very disappointing stay. We were not informed that there is construction and maintenance work happening at the hotel. Even though there was a letter in the room explaining that there would not be construction from 10:00am to 8:00PM and none on weekends, we were woken at 7am on a Saturday morning with hammering coming from one of the rooms. We phoned reception and they said they would ask them to stop but the hammering continued. The coffee machine was not working. There was no valet for the parking, which was there when we previously stayed at the hotel. The breakfast room was very hot and had no AC. They had to call maintenance and they said they were trying to fix it.

Dear Mr. P., Thank you for sharing your feedback. Please accept our sincere apologies for the inconveniences you experienced during your stay. We take your comments seriously and regret that your experience did not meet your expectations. We had placed notices in the rooms regarding the scheduled renovation works, and we sincerely apologize that the noise disturbed your rest, particularly early on a Saturday morning. We also regret the inconvenience caused by the coffee machine and the temperature in the breakfast area. We are pleased to inform you that our valet parking service has been reinstated. As a gesture of goodwill, we offered you a complimentary one-night stay, and we hope this reflects our sincere commitment to your satisfaction. We truly appreciate your feedback and look forward to welcoming you back for a more comfortable and enjoyable experience, ensuring that your next stay is taken care of to the highest standards. Kind regards, The Management Team

Customer review rating 4.5/5

Veysel I. Business - Confirmed reviews ALL

I stayed at the hotel for about two weeks. From my first greeting at reception until the day I checked out, Ms. Mary Ann was incredibly helpful. She assisted me not only with hotel-related matters but also with many other things regarding Dubai. She is very kind, helpful, and always smiling. One of the main reasons I would choose The Creekside Hotel again is because of her excellent support. I would also like to thank Mr. Ismail and Mr. Ravi for their kindness and sincere help while carrying my luggage and during my room change. A special thanks to the lady with slanted eyes who kept Room 430 perfectly clean every day. I would also like to thank Mr. Mahdid, who always welcomed me with a smile during dinner, and the friendly Kenyan lady whose name I unfortunately do not know. These are the names I can remember, but everyone at the hotel was very friendly and helpful, from the security staff and laundry team to the breakfast waiters and Derek at the reception. Thank you all very much for your kindness and hospitality. The only issue during my stay was the renovation work. Unfortunately, the construction did not always follow the announced schedule. It often started very early in the morning and continued until late, especially on weekends, which was quite disturbing. Fortunately, Mary told me that the work is expected to be completed by November 1st. I hope to see you again on my next business trip. Until then, take care and thank you once again, Creekside Hotel!

Dear I., Thank you for sharing such a wonderful and detailed review of your stay at The Creekside Hotel Dubai. We are delighted to know that you enjoyed our convenient location, breakfast variety, and the warm hospitality of our team. Your kind words for Ms. Mary Ann, Mr. Ismail, Mr. Ravi, Mr. Mahdid, Derek, and the rest of our colleagues are truly appreciated. We will be sure to share your compliments with the entire team, especially those who made your stay memorable. At the same time, we sincerely apologize for the inconvenience caused by the renovation work, particularly the noise and disruption outside the communicated schedule. We understand how important a peaceful environment is, especially during a business trip, and appreciate your patience and understanding as we work to enhance our facilities. It was a pleasure having you with us, and we look forward to welcoming you back to The Creekside Hotel Dubai on your next business trip for an even more comfortable and enjoyable experience. Until then, we wish you all the best and thank you once again for your kind words and valuable feedback. Warm regards, The Creekside Hotel Dubai Team

Customer review rating 4.0/5

Remy B. Business - Confirmed reviews ALL

Super professional ! I really enjoyed my stay and would definitely book with you next time I am in Dubai

Dear Ms. B., Thank you for your wonderful feedback! We are delighted to know that you enjoyed your stay and appreciated our team’s hospitality and service. We also appreciate your suggestions regarding the breakfast selection and orange juice. May we kindly ask if our team was informed about the juice during your breakfast, as this would have allowed us to address the concern immediately. We would also welcome any specific suggestions regarding the breakfast items you would like to see included, particularly more oriental options. Your feedback is valuable to us, and we look forward to welcoming you back for another wonderful stay. Warm regards, The Management Team

Customer review rating 1.5/5

Hasan S. C. Business - Confirmed reviews ALL

I've been staying in your hotel since 2022. Every year in this season due to CAE simulator training. Until this year , everything was quite comfortable. But this year , at 50 degrees outside I had to go outside to smoke and that was really disturbing. It is acceptable not to smoke in the room as long as you provide an airconditoned area for the smokers.

Dear Mr.C., Thank you for your continued loyalty and for choosing to stay with us since 2022 during your CAE simulator training. We sincerely apologize for the inconvenience caused by the lack of a comfortable smoking area, especially during the extreme outdoor temperatures. We understand your concerns and appreciate your feedback. We are pleased to share that, upon completion of our ongoing refurbishment, we will be introducing a cigar lounge and reopening the bar to enhance our guests’ comfort and overall experience. Thank you for your understanding and continued support. We look forward to welcoming you back and providing you with an improved experience on your next visit. Warm regards Padmini Kasi

Customer review rating 4.0/5

Wallace W. Business - Confirmed reviews ALL

Excellent location and facilities.

Dear Wallace W., Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed our hotel, location, and facilities. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 3.5/5

Johan S. Business - Confirmed reviews ALL

Did not know about the massive renovations, Cu-Ba closed and even Irish Village was not the same with building works going on. Also was not informed the breakfast area moved. But the staff was very friendly and helpful and Armando at reception gave us a nice room upgrade. Thank you

Dear Johan S., Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the ongoing renovations and the lack of communication regarding the relocation of the breakfast area. The renovation works are part of our hotel’s enhancement journey as we prepare for an exciting new Creekside era. However, we understand that these changes may have impacted your experience, and we appreciate your patience and understanding during this transition. We’re delighted to hear that our friendly and helpful team made a positive difference to your stay, and that Armando was able to enhance your experience with a room upgrade. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future. Warm regards The Creekside Hotel Team

Customer review rating 4.0/5

Alison P. Business - Confirmed reviews ALL

Great for my one night business trip.

Customer review rating 0.5/5

Boon S. G. Business - Confirmed reviews ALL

Worst check in ever. Front office chasing me for payment like crazy. Told me they under charge me for upgrade. Worst hotel ever. Will never come back again.

Dear Mr. S. G., Thank you for taking the time to share your feedback regarding your recent stay with us. Please allow me to extend my sincere apologies for the inconvenience and frustration you experienced during check-in concerning the upgrade payment. We fully understand your disappointment and sincerely regret that this situation impacted your overall experience with us. Please be assured that your feedback has been taken seriously and shared with our management team for thorough review and appropriate follow-up. As a gesture of goodwill, we would be delighted to offer you the following privileges on your next visit: • A complimentary upgrade to the Gallery Suite. • Late check-out until 5:00 PM. It would be our pleasure to welcome you back and provide you with the seamless, comfortable, and exceptional experience you rightfully deserve. Thank you for your understanding, and we sincerely hope to have the opportunity to restore your confidence in our service. Best regards, Padmini Kasi Duty Manager

Customer review rating 3.0/5

Deane C. M. B. Business - Confirmed reviews ALL

stay was OK but some frustrations around erratic and uncontrollable lights in the bedroom, lack of AC in the conference room. Too long at checkin- over 15 minutes and there was no one reason i could see for that- generally a little tired in some of its facilities and room decor

Customer review rating 4.0/5

Stefano W. Z. Business - Confirmed reviews ALL

Ample room, thanks for upgrading, nice amenities in room, but limited working space for operating a PC. Excellent service from all personnel! from room cleaner to check-in and check out experience. Always listening for any need and helpful with a smile

Customer review rating 5.0/5

Balaji K. Solo - Confirmed reviews ALL

It was pleasent and comfortable stay experience, and especially In F&B miss Rose and Emanuel,and chef and all other front desk staffs interaction also very much appreciated because I came as solo trip but they gave me a safe and comfortable environment! Thank you so much to all the team members.

Customer review rating 5.0/5

Rebecca J. Families - Confirmed reviews ALL

Friendly staff

Dear Rebecca J., Thank you for your kind words regarding our friendly staff. We are delighted to hear that you had an excellent experience during your stay. Your feedback is invaluable to us, and we hope to welcome you back soon. Goodbye, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 4.0/5

Fincham B. Business - Confirmed reviews ALL

Was not advised of maintenance work taking place during my stay. As a pilot on training, I had to rest during the day in order to do training at night. The drilling and hammering was very disturbing. Some Staff tend to talk very loud in the passages while cleaning rooms.

Dear Mr. Fincham, Thank you for sharing your feedback. We sincerely apologize for the disturbance caused during your stay, particularly given your need to rest during the day. The ongoing refurbishment and potential noise were communicated upon check-in, with an additional letter placed in your room. Nevertheless, we understand the disruption this caused. Your comments regarding noise from our team in the corridors have also been shared with the relevant department. Warm regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 4.5/5

Manfred O. Business - Confirmed reviews ALL

Good location, friendly staff

Dear Manfred O., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our location and friendly staff contributed to your business trip in Dubai. Your satisfaction is important to us, and we look forward to welcoming you again. Goodbye, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 4.5/5

Salma K. M. A. Families - Confirmed reviews ALL

It was a great stay

Dear Salma K. M. A., Thank you for sharing your positive experience with us. We are delighted to hear that you had a great stay at The Creekside Hotel Dubai. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, The Creekside Hotel Dubai an Accor Hotel

Other web-users rate our hotel

  • 486 reviews 9.3/10 Location
  • 717 reviews 8.2/10 Room
  • 1,016 reviews 8.8/10 Service
  • 310 reviews 8.8/10 Breakfast
  • 253 reviews 7.9/10 Cleanliness
  • 167 reviews 8.5/10 Pool

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