The Creekside Hotel Dubai an Accor Hotel 5 stars

Customer review rating (ALL Rating) 3.8/5 14 reviews

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Description

Hotel extras

  • Spacious Rooms with Unmatched Golf & Garden Views

  • Exceptional Facilities inc. 2 Outdoor Pools, Spa & Gym

  • 5 Restaurants & Bars with International Flavors

  • Access to the Aviation Club's Holistic FitnessCenter

  • State-of-the-art Conference Facilities up to 750 Guests

Our accommodation(s)

Hotel location

The Creekside Hotel Dubai an Accor Hotel

31A Street, Al Garhoud, Deira
35005 DUBAI
United Arab Emirates

GPS:25.242712, 55.340228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  14 reviews

Customer review rating 4.5/5

Declan E. M. Families - Confirmed reviews ALL

It was my 2nd time to stay at the Creekside, first time I was alone and this time with my family. The staff are very helpful and attentive and made us feel welcome in every setting. The location is very good for the airport and for getting to the Dubai Mall side of town. We enjoyed the breakfast and the comfortable room and our time by the pool also. The Irish Village being next door and a Thai Restaurant being a one-minute walk from the hotel was a plus for me also. I also like the fact that there are two entrances to the hotel, front and back depending on where you are travelling from, it gives extra flexibility and the team are more than happy to park the car in their underground car park.

Dear Declan E. M., Thank you for taking the time to share your positive experience at The Creekside Hotel Dubai. We are delighted to hear that you returned for a second visit and that you and your family felt welcomed and well cared for by our attentive staff. It is gratifying to know that our convenient location, along with the amenities such as breakfast and the pool, contributed to your enjoyable stay. We appreciate your feedback regarding the nearby dining options and the flexibility provided by our multiple entrances. Our team strives to make every guest's experience as comfortable and convenient as possible, and it is wonderful to hear that you found our underground parking service helpful. Thank you once again for your kind words, and we look forward to welcoming you back in the future. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 0.5/5

Yasir A. M. S. Solo - Confirmed reviews ALL

Extremely immature staff at the Reception ,they don’t even know how to communicate with the guests, very impolite and ridiculous behavior.this was my worst ever experience among the hotels where I stayed so far.Must teach them the etiquettes before hiring as a receptionist which is the most important station in a hotel

Customer review rating 2.5/5

Nagi J. A. Business - Confirmed reviews ALL

The hotel is generally nice but not outstanding. The room and bathroom had some minor defects and missing details that affected comfort. More importantly, we were a large group of doctors attending a professional meeting ending at 5 p.m., yet the reception declined a reasonable late check-out request (even until 2 p.m.). This lack of flexibility left many of us disappointed and overshadowed the overall experience.

Dear Nagi J. A., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your acknowledgment of our hotel’s quality; however, we regret to learn about the minor defects in your room and bathroom that impacted your comfort. Additionally, we understand your concerns regarding the late check-out request made by your group. While we strive to accommodate our guests' needs, certain policies may limit our flexibility in such situations. Your comments will be taken into consideration as we continue to seek ways to enhance our guest experience. Goodbye and best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 3.0/5

Abdallah H. Business - Confirmed reviews ALL

I was put in a floor with rooms that have old not renovated furniture, also tgere were rooms that are being renovated and that caused lots of inconvenience

Dear Abdallah H., Thank you for sharing your feedback. We regret that your experience did not meet your expectations due to the condition of the furniture and the lighting issues. We appreciate your comments and will take them into consideration as we continue to enhance our guest experience. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 0.5/5

Wahid F. B. E. Business - Confirmed reviews ALL

Reception team unfriendly non professional Food very bad & some spoiled

Dear Wahid F. B. E., Thank you for your feedback. We regret to learn about your experience with our reception team and the quality of food during your stay. Please be assured that your comments will be reviewed with the relevant departments to enhance our guest experience. Goodbye, The Creekside Hotel Dubai an Accor Hotel

Other web-users rate our hotel

  • 465 reviews 9.2/10 Location
  • 588 reviews 8.2/10 Room
  • 683 reviews 8.3/10 Service
  • 6 reviews 6.1/10 WiFi
  • 332 reviews 8.5/10 Comfort
  • 288 reviews 8.8/10 Breakfast
  • 252 reviews 7.9/10 Amenities
  • 174 reviews 7.2/10 Cleanliness

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