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Mövenpick Grand Al Bustan Dubai 5 stars

Customer review rating 3.9/5 26 reviews

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Mövenpick Grand Al Bustan Dubai
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+ 26 Services

Hotel extras

  • Our guest rooms and suites offer a range of amenities and space perfect for every traveller

  • Featuring modern contemporary interiors, free Wifi, dining options and meetings facilities.

  • Meetings and Events venues

  • Our guest rooms offer city and pool views, some with a balcony and direct access to the pool.

  • Some of our guest rooms and suites offer an exclusive access to our Executive Lounge.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • DUBAI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Other sports activities
Catering
  • BreakfastPaying
  • 6 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Business centre
  • Copy/print service availablePaying

Hotel location

Mövenpick Grand Al Bustan Dubai

Casablanca Road
Al Garhoud
Dubai Airport
30880 dubai
united arab emirates

Tel: +97142820000

Fax: (+971)4/2828100

Check-in from 14h00

Check out up to 12h00

  • BUSS :  T3 Dubai International Airport

  • METR :  Green Dubai International Airport

  • By plane

    DUBAI AIRPORT At 2km / 1 miles - Shuttle paying

  • By train

    DUBAI AIRPORT At 2km / 1 miles

GPS :25.2480387, 55.3453552

Our accommodation(s)

Featuring contemporary warm interiors, city or pool views our guest rooms and suites are a true definition of luxury. Offering luxurious in room amenities, guests staying in executive rooms and suites enjoy direct access to our Executive Lounge Featuring contemporary warm interiors, city or pool views our guest rooms and suites are a true definition of luxury. Offering luxurious in room amenities, guests staying in executive rooms and suites enjoy direct access to our Executive Lounge

Classic Room with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Classic Room with 2 single beds

Accessible room
  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Deluxe Room with 1 kingsize bed, Pol View

  • Max. number of persons: 3
  • Area: From 43 m² / 463 sq ft
  • Views: Pool side, City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 43 m² / 463 sq ft
  • Views: Pool side, City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Executive Room with 1 king-size bed, Pool View

  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Executive Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Premium Executive Room with 1 king-size bed, Pool View

  • Max. number of persons: 3
  • Area: From 43 m² / 463 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Rooms

Our restaurants and bars

MAKAN ALL DAY DINING

Type of cuisine: International

Translated from Arabic as the place Makan is most certainly the place to enjoy cuisines from around the world Located at the hotels lobby level the restaurant is designed around a central buffet and cooking station

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAKAN RESTAURANT

Type of cuisine: International

Translated from Arabic as 'the place', Makan is an all-day dining restaurant and most certainly the place to enjoy cuisines from around the world. Located at the hotel's lobby level the restaurant is designed around a central buffet and cooking station.

Lunch

12:00 - 03:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RODA GRILL

Type of cuisine: Other cooking style

Discover an intimate dining experience nothing short of magical for lovers of steak and fish at the Roda Grill. The signature steak tartare is prepared at your table and an open kitchen adds to an unmissable dining experience where service is faultless.

Lunch

12:00 - 03:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GAZEBO LOUNGE

Type of cuisine: Cafe

Set underneath the architectural splendour of the domed atrium and commanding the most idyllic spot, Gazebo Lobby Lounge is a perfect venue in which to have a meeting and seal a deal. A selection of sandwiches, salads, cakes and snacks are served all day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAMBOODA THAI FUSION

Type of cuisine: Thai

Embark on a Thai culinary journey that is filled with traditional hospitality, exotic flavours and innovative cooking methods at Bambooda. Created by our skilled and award-winning chefs, the menu boasts of classical dishes from the tropical region.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 11:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HIBACHI RESTAURANT

Type of cuisine: Japanese

Let our expert chefs thrill you with a dazzling dining experience at Hibachi, our Japanese restaurant. In addition to the Teppanyaki experience, guests can also enjoy creations such as sushi, sashimi and maki rolls freshly prepared at our sushi bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RODA GRILL AND BAR

Non contractual photo

Discover an intimate dining experience, nothing short of magical for lovers of steak and fish at the Roda Grill. The signature steak tartare is prepared at your table and an open kitchen adds to an unmissable dining experience where service is faultless.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ANEES POOL BAR

Non contractual photo

Join us at Anees pool bar located on the first-floor of the hotel to soak up city views and unwind. Offering al-fresco dining options for guests relaxing by the pool-side or those wanting to enjoy a refreshing drink post work-out or post-business meeting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 143 m²

  • Maximum capacity: 1500 people

  • Maximum banquet capacity: 900 people

Find out more

Our guest reviews for
Mövenpick Grand Al Bustan Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

26 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,063 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Bad

Customer review rating 0.5/5

Maher Couples - 26/01/2021 Confirmed reviews ALL

It will never done again, I booked for a Room with Balcony and Pool View , but i get a Room without even a Balcony . I called reception and complain , they said will change the room and again they give me room 129 which it has non privet Small Terrace with AC Unit in front of my face , no view no pool . I was tired I don’t want to arguing with them again so i just sit in the room and sleep , I paid extra and deserve to have what i paid for ,

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Mövenpick Grand Al Bustan Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ian Rydin Cluster General Manager
Customer review rating 4.0/5

Anonymous Business - 19/01/2021 Confirmed reviews ALL

Good and pleasant

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mövenpick Grand Al Bustan Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Rydin Cluster General Manager

Good stay

Customer review rating 4.5/5

Krissy H. Families - 18/01/2021 Confirmed reviews ALL

Stayed with parents after arriving at airport. Definitely will stay here or this area in the future. Many places to eat in walking distance

Dear Ms. H., We very much appreciate your comments regarding your stay at the Mövenpick Grand Al Bustan Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Rydin Cluster General Manager

No Privacy

Customer review rating 0.5/5

Anonymous Business - 18/01/2021 Confirmed reviews ALL

This hotel has no privacy, it acts like 2 stars hotel or less

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Mövenpick Grand Al Bustan Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ian Rydin Cluster General Manager

Very quiet, good location, well furnished rooms

Customer review rating 3.5/5

Abdallah Z. Business - 18/01/2021 Confirmed reviews ALL

I had a good time, the bed was really comfortable, I was happy about the location, but regarding the room service I had to call many times until they answer. Overall it was good experience and the staff was amazing.

Dear Mr. Z., Thank you for taking the time to tell us about your experience at the Mövenpick Grand Al Bustan Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ian Rydin Cluster General Manager

food was fab and service good

Customer review rating 4.0/5

Lord L. I. Business - 12/01/2021 Confirmed reviews ALL

great food and service in the lounge with Vincent. good check in good check out.

Dear Mr. I., We very much appreciate your comments regarding your stay at the Mövenpick Grand Al Bustan Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Rydin Cluster General Manager
Customer review rating 3.0/5

Anonymous Friends - 04/01/2021 Confirmed reviews ALL

Executive room "happy hour" included only one drink. No floor towels in the room.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Mövenpick Grand Al Bustan Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ian Rydin Cluster General Manager

Well located for irish village and lovely restaurants ant LE Meridien village.

Customer review rating 5.0/5

Sylvia S. Couples - 23/12/2020 Confirmed reviews ALL

Excellent , clean very friendly and the pool guys so attentive, they work very hard

Dear Ms. S., We very much appreciate your comments regarding your stay at the Mövenpick Grand Al Bustan Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Rydin Cluster General Manager

Not bad

Customer review rating 3.5/5

Anonymous Business - 12/12/2020 Confirmed reviews ALL

Hotel location was perfect, very good staff , old furniture

Dear Mr. A., We very much appreciate your comments regarding your stay at the Mövenpick Grand Al Bustan Dubai. While we are glad to read that you appreciate our location and friendly service of our colleagues, we regret that there seemed to be a shortfall in regards to our furniture and online check in facilities. Rest assured that your comments will be shared with our Director of Front Office and Housekeeping for assessment. Please accept our apologies for expectations not met. Looking forward to welcoming you back in the near future. Sincerely, Ian Rydin Cluster General Manager

Everything

Customer review rating 4.5/5

Mahmoud M. M. K. Families - 07/12/2020 Confirmed reviews ALL

Amazing and wonderful

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mövenpick Grand Al Bustan Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Rydin Cluster General Manager

Empty Hotel with Courtious Staff

TripAdvisor rating 4.0/5

KSPILLAI Business - 05/12/2020 TripAdvisor review

Its Difficult time I was one of the only 12 guest at the hotel, the staff was courteous and offered a room with a view, however there was "mashawi night" Dinner with loud music playing it didn't stop till 23:00, was it pleasant, the staff again offered to change room but it was bit tedious when you already settled in the room. over all good, value for money even the breakfast was good.

Dear Mr. Pillai, Thank you very much for your review of your recent stay with us at Movenpick Grand Al Bustan Dubai on TripAdvisor. With much regret we learnt about the noise which impacted your stay. For future visits, we have updated your profile to allocate a room away from the restaurant. Our ultimate goal is not only to meet but exceed guests’ expectations and with your valued feedback we are again a step further. Thank you very much! Looking forward to welcoming you back to Movenpick Grand Al Bustan Dubai in the near future, we remain with kind regards Ian Rydin Cluster General Manager

Amazing Food and Service

Customer review rating 5.0/5

Charmaine P. Families - 24/11/2020 Confirmed reviews ALL

We had a great experience, many thanks to Tita Corazon for suggesting Hibachi to us where we really enjoyed the great food. Thanks to Ms. Eliza for the room set up and cleanliness. Also, to the house keeping team as they did a great job. The service is exceptional with the staff always there to serve and advise. They were really helpful. We will definitely be back.

Dear Ms. P., We very much appreciate your comments regarding your stay at the Mövenpick Grand Al Bustan Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Rydin Cluster General Manager
Customer review rating 3.0/5

Awni A. Business - 17/11/2020 Confirmed reviews ALL

It was good stay considering the circumstances , I hope you can open the rest of the facilities.

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Mövenpick Grand Al Bustan Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ian Rydin Cluster General Manager

Well located, relaxing with very friendly staff and all amenities

Customer review rating 4.5/5

Romano F. Business - 26/10/2020 Confirmed reviews ALL

This hotel is well located for the airport and in general. The hotel has exceptionally friendly and helpful staff from Michael, Eliza and Joseph on reception to all Room Service staff and Valet staff. Am excellent choice of restaurants with an amazing Thai, Sushi and Steak restaurant. There is an intimate small bar also adjacent to the Steak restaurant that is quiet and perfect to escape to. There are excellent gym facilities and a very lovely pool and generally this hotel cannot be faulted. Highly recommended!

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