ibis Styles Paris Nation Porte de Montreuil 3 stars

Customer review rating (ALL Rating) 4.4/5 369 reviews

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36 Rue De La Croix Saint Simon, 75020 Paris, France

Description

Hotel extras

  • Hotel with Green Key certification 

  • Metro line 9: direct access to center of Paris and 15 min from Gare de Lyon

Our accommodation(s)

Hotel location

ibis Styles Paris Nation Porte de Montreuil

36 Rue De La Croix Saint Simon
75020 Paris
France

GPS:48.855163, 2.409515

Telephone
Fax +33 1 43 70 63 31

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR HOTEL IBIS

Non contractual photo

Friendly 24-hour bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  369 reviews

TripAdvisor Rating  3.5/5  308 reviews

Customer review rating 4.5/5

John L. S. Families - Confirmed reviews ALL

It was great

Dear JOHN S., We very much appreciate your comments regarding your stay at the ibis Styles Paris Nation Porte de Montreuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan La réceptionniste

Don’t stay

TripAdvisor rating 1.0/5

Raquel M TripAdvisor review

Stayed for my birthday and worst experience. We were given the room key and went to the room and was dirty. Cleaner shouting no no no and then reception came up said they made a mistake and took our bags. Said when we will come back they will have it in our rooms. Went out for the day. Came back no bags. Guy wasn’t helpful and I’m diabetic and all my important stuff was missing. He was like nothing I can do. So unhelpful. I found my bags in a random room and worst experience I’ve ever had. They said sorry with a drink voucher lol joke. Hotel no where near the city. Breakfast didn’t have any warm food. Worst food and coffee horrible. Worst experience I’ve ever had by a hotel before don’t bother.

Enjoyable stay in a good location, with helpful staff & nearby underground car parking

Customer review rating 4.5/5

Andrew C. Families - Confirmed reviews ALL

On 25.9.24 at 11pm, two tired Englishmen arrived at Ibis Styles Paris Mairie de Montreuil (the wrong hotel; our reservation was at the Ibis Styles Paris Nation Porte de Montreuil) where we were greeted by a very helpful receptionist named Igor who politely explained that we were at the wrong hotel, he gave us clear directions to the correct hotel and he showed us great kindness. We quickly drove to the correct hotel Paris Nation Porte de Montreuil where we checked in, parked in the underground car park, we had a restful night's sleep and ate a delicious breakfast. Igor is an exceptional member of the Ibis hotel team. Please would you send this letter of appreciation to Igor's boss at the Ibis Styles Paris Mairie de Montreuil, so that Igor's boss can thank Igor in person on our behalf for his warmth, his kindness and his professionalism. Thank you very much.

Dear ANDREW C., Thank you for your kind message and for sharing your positive experience. We appreciate your effort to recognize Igor's exceptional service. We will ensure that your message is passed on to Igor's manager at Ibis Styles Paris Mairie de Montreuil, so they can personally thank Igor for his warmth, kindness, and professionalism. We're glad you enjoyed your stay and hope to welcome you back in the future. Anais ROMDANE Adjointe de direction

A pleasant stay

Customer review rating 5.0/5

Eyal Families - Confirmed reviews ALL

We were at the time of the Olympic Games. The location of the hotel is close to a metro station. The breakfast is definitely good. The hotel staff is very polite and pleasant. We had to leave a little later because of the flight and since the room was free, they allowed it without extra charge. My only comment is the issue of the current in the shower, delayed by the network's policy to reduce the waste of water, but not bad.

Dear EYAL , We very much appreciate your comments regarding your stay at the ibis Styles Paris Nation Porte de Montreuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anais ROMDANE Adjointe de direction

Dangerous Mould from In Room AC Unit

Customer review rating 0.5/5

Jason Business - Confirmed reviews ALL

Friendly reception staff, however, the room I was in and another room my colleague was in both had the same dangerous problem of mould. The mould fell from the AC unit constantly. This is health hazard. I sent pictures in and wait to see the response

Dear Mr T., Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the inconvenience you experienced due to the mold issue from the AC units in your rooms. Your comfort and safety are our top priorities. Following your report, we conducted a thorough inspection of our air conditioning systems and performed a deep cleaning on the affected units. We appreciate your patience and understanding as we address this matter to ensure it does not happen again. Thank you once again for your valuable feedback, and we hope to welcome you back for a much-improved experience in the future. Warm regards, Charles VALENTIN

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Other web-users rate our hotel

  • 449 reviews 7.7/10 Location
  • 698 reviews 5.4/10 Room
  • 700 reviews 9.6/10 Service
  • 5 reviews 8.3/10 WiFi
  • 533 reviews 8.4/10 Breakfast
  • 485 reviews 3.6/10 Comfort
  • 262 reviews 7.7/10 Cleanliness
  • 138 reviews 8.1/10 Value

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