hotelF1 Paris Porte de Montreuil (renovated) Hotel

Customer service need to improve

Very good

The hallways smell like cigarette smoke. I saw a girl smoking in the hallway. I had to report it because it’s a safety and fire hazard. The smell goes into the rooms, so expect to smell cigarettes when your door is closed, unless this behavior changes at this hotel. Fortunately, after reporting it, the security guard moved me to a room on another floor. I could smell cigarettes on this floor too after a few hours, however. People staying here who smoke seem to be really lazy. Instead of going outside to smoke, like normal people, they do it in the hotel hallways!! It’s insane!

It was very good. The staff were very nice. The breakfast could've been a bit better (croissant and stuff). Overall experience was nice.

Our rest was short, but we managed to have a good rest. The rooms were clean and the beds very comfortable. Was a little bit cold at nigt while the heating was not available.

My boyfriend and I have stayed at F1 at Porte de Montreuil and we have always been highly impressed. The staff are always friendly, the location is excellent for getting into central Paris, there is always space in the parking garage and the hotel and rooms are always immaculate. We won’t be staying anywhere else.

Prestation satisfaisante

Very basic type accomodation with shared washrooms. The bathrooms were not properly cleaned and had smell. Remaining arrangement was just okay as very small bedroom.

in fact, I booked this hotel for my friend. I pay on Intern in accord site, but actually what I did( I offered my card and sercuity number) don't mean I have already paid. When my friend arrived, she needed to pay by herself and I felt very embarrassed... IF I HAVEN'T PAY ON INTERNET, COULD YOU PLEASE TELL ME I NEED TO PAY IN THE HOTEL?

Smoked room, sticky floors, noise through the night

The room smelled really badly from the cigarette smoke. Generally the whole hotel smells, including the lifts etc. Otherwise it was acceptable. The room was clean and the area did not look particularly dangerous.

Tres correct

Very polite, clean and staff was verry helpful

No private shower, only in common with plastic box with water syster badly working, treck 3 small beds very bad quality impossible to sleep, not mentioned during the reservation(we are a couple), we have to do ourself the bed, no water or coffee place. It looks like a prison and a punishment room. For the price almost 70 eur, whaou that is a thief. First time first very very bad hostel experience. Have never imagined that kind of place can exist and figure like an hostel

We got there late at night and the only room available was on the ground floor (even though the booking was made 2 weeks prior). The Wifi wasn't working in the room but the staff (nice and helpful) offered to change our room for the 2nd night so we ended up at the 5th floor, which had Wifi and a much better vibe.