Mama Shelter Paris East 2 stars

Customer review rating (ALL Rating) 4.4/5 1,823 reviews

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Description

Hotel extras

  • The original Mama, the first of them all

  • Colorful and cheerful design

  • Cozy rooftop

  • Ground floor restaurant

  • 3 meeting rooms (conference rooms) available

Our accommodation(s)

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Room 1

Hotel location

Mama Shelter Paris East

109 Rue De Bagnolet
75020 PARIS
France

GPS:48.859735, 2.402793

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MAMA RESTAURANT PARIS EAST

Don't miss the ground floor restaurant with its simple family plates. Meet in the restaurant or on the rooftop terrace during nice weather.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,823 reviews

Customer review rating 5.0/5

Bertrand L. Solo - Confirmed reviews ALL

Hello Bertrand, Wow, thank you so much for this amazing feedback! We’re thrilled to hear that you loved Mama’s vibe, our location, and the warm welcome from our team. It makes us smile knowing that your room, the natural light, and those little details helped make your stay even more enjoyable. And we couldn’t agree more… our signature pasta is definitely one of Mama’s favorites! We’re so happy you enjoyed our food experience. The whole Mama Team can’t wait to welcome you back for more good vibes, great food, and memorable moments! 😍 MAMA LOVES YOU Arnes

Customer review rating 3.5/5

Isabelle E. Couples - Confirmed reviews ALL

Hello Isabelle, Thank you for sharing your experience with us! 💛 We’re so happy to hear that you felt welcomed by our team, enjoyed your comfy room, and had a great time at our bar . Your kind words will definitely make our MAMA crew smile! We’re sorry that you couldn’t access the rooftop during your stay and understand your disappointment, especially since it was one of the reasons you chose to stay with us . We truly appreciate your feedback and will share it with the team. We hope to welcome you back soon for a full MAMA experience, rooftop included! 😉 MAMA LOVES YOU Arnes

Customer review rating 5.0/5

An R. Business - Confirmed reviews ALL

Hello An, Wow, thank you for this amazing review! 🖤 It sounds like you really got the full Mama experience, and that makes us so happy! ✨ We're thrilled you loved our neighborhood, the breakfast buffet , our parking, and that both the little ones and your furry friend felt right at home 💛 A huge thank you as well for your kind words about our team—we'll be sure to share them, they'll be smiling from ear to ear! 😊 We can't wait to welcome you back for another stay filled with good food, great vibes, and plenty of Mama magic. À très bientôt! MAMA LOVES YOU Arnes

Customer review rating 5.0/5

Virginia H. Couples - Confirmed reviews ALL

Hello Virginia, Thank you so much for the lovely review! 🖤 We're so happy you had a great stay with us! ✨ A big shoutout from Mama to our team for making you feel welcome , and we're especially glad you loved our comfy beds—once you sink in, it's hard to leave! We can't wait to welcome you back for more cozy nights, good vibes, and a little extra Mama magic! 🎉 See you soon! MAMA LOVES YOU Arnes

Customer review rating 1.0/5

Huong P. Business - Confirmed reviews ALL

Hello Huong, thank you for taking the time to share your feedback. We are sincerely sorry to read about your experience and understand how frustrating it must have been to deal with plumbing issues and the resulting unpleasant odor during your stay. This is clearly not the level of comfort or hospitality we aim to provide. While our team acted by sending a technician as quickly as possible, we regret that the situation was not resolved to your satisfaction and that we were unable to offer a room change. We understand how disappointing this was, especially as you had already experienced a less-than-perfect stay with us in the past. Please accept our sincere apologies. Your comments have been shared with our teams, we take your feedback seriously, as it helps us improve the experience we strive to offer every guest. We regret that we let you down and appreciate you bringing these concerns to our attention. Have a great day, Juliette

Other web-users rate our hotel

  • 504 reviews 8.2/10 Location
  • 1,171 reviews 6.8/10 Room
  • 1,277 reviews 8.6/10 Service
  • 8 reviews 9/10 WiFi
  • 610 reviews 9.2/10 Vibe
  • 601 reviews 6.7/10 Comfort
  • 593 reviews 8.9/10 Breakfast
  • 587 reviews 7.5/10 Food

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