The air conditioning in our room was not working. It was extremely stuffy and uncomfortable to sleep.

If you want a hidden hotel that doesn’t acknowledge your stay too much, this is the place. The staff is not there to greet and help you and the quite large breakfast is just okay.

We stayed just one night but was a comfortable bed, and a great stay.

We stayed there 4 nights. Our rooms were located at the 1st floor, just above the restaurant and partyzone. On evenings it was very noisy, even with windows closed. You could listen to conversations from guests standing just under our roomwindow and through the walls you could hear the baseline of the played music. This stops around 1:30 am….. Reception team was very understanding, but wasn‘t able to change 2 rooms. Overall nice staff, well maintained appearance and clean rooms. I think, we will choose another hotel next time. Cant be more noisy in the city-centre…

Exciting nice hotel. Great bar and atmo.

Staff were rude and everything extremely overpriced. No shower gel even provided in the rooms

I have stayed s as y mama shelter many times, I have never had such a bad experience. I feel like the care and love has left the building. I was told I could not wear tracksuit bottoms to the restaurant, after having a conversation I was allowed. I asked for an old fashion at the bar and was brought a straight bourbon. I was then told the bar staff do not know how to make the old fashion. My room was extremely hot and the air con did Not work very well, I was also surprised to find no shower gel or hair products. I left with a cold and sore throat due to the heating I have been many times and it was the worst. Sorry for the negative feedback but everything from the staff to the food and drinks was bad, I travel to paris a lot and that was the worst experience I’ve ever had. I hope things change.

I stayed in a suite with a balcony, so a "nice" room. I had a rather long Zoom call during my stay and I was shocked to see that there is NOWHERE to plug in anything extra except the bathroom. There's a desk but no outlet (unless you unplug the light). No outlets close to the bed to plug in your phone. I had to move the heavy couch and dig around for an outlet (I found an extension cord finally) and set myself up awkwardly on the couch for my meeting. That's a HUGE oversight or omission on the part of the property IMHO. I won't stay here again.

This designhotel (Philippe Starck) gave us a great stay in Paris: modern comfort with lot of charm. The whole staff (all young people) on the front desk and the restaurant were lovely and helped us with everything we needed, specially Hafizah helped us a lot with an internetbooking and is a wonderful lady. Breakfast is excellent.The metro is only 10 minutes away and the busstation is 50 m from the hotel. We would stay here again and we would definitely recommend this hotel to everyone who likes to explore the city and enjoys French hospitality to its best.

I really loved my stay but suggest to have an electrical outlet or USB connection close to the bed ( without having to disconect the bed side light(s) so you can have you phone being charged next to you! Everything else is just very good and I will return!

Booked a stay at Mama Shelter partly because I'd never visited that part of Paris on previous trips. The photos of the property were intriguing.....but nothing compared to how amazing it is in person. Check in was a breeze, the room comfortable and well equipped, the bar was wonderful. Sadly I had to depart very early the next morning so I wasn't able to take advantage of many of the features of this interesting hotel.

Handicap room confirmed by e-mail. On arrival no handicap room available. Second night room changed but shower without security bars or chair (room not accordingly legislation). Very rude staff. Room not cleaned 1 day and not solved even front desk noticed. Really a nightmare stay, and because handicap room was not provided prevented for shower duing 5 days. I will never return

Very nice and fun place. Great service and friendly. Everyone speaks excellent English with a huge smile. Two things Brings rating a little down 1. Rooms are a little too dark even with all lights on. It made me a little claustrophobic. Second the internet rate I paid two months in advance was a lot higher than when I checked back and they did not adjust it. It was somewhat a turn off. Yet a very pleasant stay! I would not hesitate to recommend it.

The hotel is not bad in general, what is not understandable is the lack of light, you can hardly see (in the room, in the lobby, at breakfast). I mean on purpose the light in the hotel is kept very very low...