Mama Shelter Paris East 2 stars

Customer review rating (ALL Rating) 4.0/5 1,320 reviews

Hotel extras

  • Historic Mama, the first to open

  • Colorful, cheerful design

  • Cozy rooftop

  • Pizzeria on the ground floor

  • 3 studios (conference rooms) available

Hotel location

Mama Shelter Paris East

109 Rue De Bagnolet
75020 PARIS

GPS:48.859735, 2.402793

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,320 reviews

TripAdvisor Rating  4.0/5  2,349 reviews

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Very disappointing

Chère Madame B. Nous sommes désolés que votre expérience au Mama n’ait pas été à la hauteur de vos attentes. Nous avons noté chacune des déconvenues que vous avez rencontrées. Nous prenons très au sérieux votre avis et vos remarques. Nous avons réellement à cœur de satisfaire notre clientèle. Etes-vous disponible pour échanger avec vous de vive voix ? Vos retours vont être constructifs pour nous et nos équipes. Je me tiens à votre disposition et vous souhaite une très belle journée 😊 Samar NIKIFORIDIS

Well located

Customer review rating 4.5/5

Ruta Business - Confirmed reviews ALL

Amazing interior! Very good location! Friendly staff. Bar attendants could be quicker with the serving. Third of the lights were off in the room, It's way too dark. No complimentary drink water in the room , which would be very much appreciated.

Average stay

Customer review rating 3.0/5

Anastasiya Business - Confirmed reviews ALL

The hotel was ok, but lots of room for improvement. TV did not work , called reception for help, no one came to fix it, no tea and coffee facilities in the room. The fridge did not work either. no shampoos or shower gels in the room just soap bar. The breakfast was delicious, but the restaurant was too dark. It was a business trip but I would not book this hotel for my leisure.

Very well located, friendly and efficient

Customer review rating 3.5/5

Angelina Business - Confirmed reviews ALL

Loved the quirky ambience,efficient as friendly service

I liked Mama Shelter and will return.

Customer review rating 4.0/5

Monsieur D. Business - Confirmed reviews ALL

I really liked my stay at Mama Shelter. Nice welcome and friendly staff. The food was very good and the bar area was a great place to relax and chat. The reason I did not score you 9/10 was at times slow service at the bar and took a while to get the bill. On Saturday lunchtime, wanted to sit at the bar and eat but could not, moved to a table and then had to wait a while for service.

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Other web-users rate our hotel

  • 323 reviews 7.4/10 Location
  • 797 reviews 5.7/10 Room
  • 1,007 reviews 7.5/10 Service
  • 7 reviews 6.3/10 WiFi
  • 575 reviews 7/10 Food
  • 508 reviews 8.9/10 Vibe
  • 395 reviews 5.9/10 Comfort
  • 329 reviews 8.4/10 Breakfast

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