Mama Shelter Paris East 2 stars

Customer review rating (ALL Rating) 4.3/5 1,600 reviews

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109 Rue De Bagnolet, 75020 PARIS, France

Description

Hotel extras

  • The original Mama, the first of them all

  • Colorful and cheerful design

  • Cozy rooftop

  • Ground floor restaurant

  • 3 meeting rooms (conference rooms) available

Our accommodation(s)

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Hotel location

Mama Shelter Paris East

109 Rue De Bagnolet
75020 PARIS
France

GPS:48.859735, 2.402793

Telephone
Fax +33 1 43 48 48 49

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Mama Restaurant Paris East

Don't miss the ground floor restaurant with its simple family plates. Meet in the restaurant or on the rooftop terrace during nice weather.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,600 reviews

Customer review rating 5.0/5

Alberto P. Families - Confirmed reviews ALL

Warm welcome, great staff, super cool spaces and atmosphere, amazing breakfast (broad selection of all sorts of things, and they even have a centrifugal juicer!), nice neighborhood, well connected, great pizzeria and other shops and restaurants at 2 min. Easily recommend :)

Hello Alberto, Mama teams says,thank you so much for your wonderful review! 😊 We’re delighted to hear that you enjoyed the warm welcome, our team, and the unique atmosphere of our spaces. It’s also great to know that the breakfast — especially the fresh juice option — made such a good impression! We’re happy you appreciated the neighborhood and its great spots nearby as well. It was a real pleasure having you with us, and we truly appreciate your recommendation. We hope to welcome you back again very soon! ✨ MAMA LOVES YOU Arnes

Customer review rating 2.0/5

Christopher F. Couples - Confirmed reviews ALL

Reception staff were lovely but the staff in the restaurant and bar were rude, unhelpful, and non engaging … never acknowledged staying guests … no smiles no hellos … Room had no heating with cold air streaming through the windows which didn’t shut properly.. was promised heating would be fixed next day but it wasn’t ! Thanks to the night reception for providing heaters Very noisy hotel .. can hear everything going on in the street outside the windows - all day and all night .. if it wasn’t the cold that kept us up it was the loud street life that did. Hotel located some distance from centre of Paris or any attractions. Neighbourhood was rough and dirty Not a great stay which the rude restaurant staff didn’t help when away from the very small cramp noisy and freezing room

Hello Christopher, thank you for taking the time to share your feedback following your stay with us. We are pleased to read that you found our reception team welcoming and helpful, and we thank you for acknowledging the support provided by our night reception team, particularly in assisting you with heaters. At the same time, we sincerely regret that other aspects of your experience did not meet your expectations as the heating issue, the noise and your experience with the restaurant staff. Your stay did not reflect the level of comfort and service you should expect from us. Your feedback is taken very seriously and helps us identify areas where improvement is necessary. Best, Juliette

Customer review rating 5.0/5

Tanja M. Families - Confirmed reviews ALL

One night, family XXL room, very quiet, beautiful room.

Hello Tanja, thank you for taking time to share your experience with us ! We are glad that you enjoyed stay with us, we hope to see you soon at the Mama 😃 MAMA LOVES YOU Juliette

Customer review rating 4.5/5

Sherry L. Families - Confirmed reviews ALL

This was my second time staying at this hotel and they were very accommodating and helpful. I like the location but you will have to walk a little to the metro (about 10 mins). The rooms are clean. They have a lively restaurant on the first floor.

Hello Sherry, Thank you very much for choosing to stay with us again and for sharing your experience! 😊 We’re delighted to hear that you found our team helpful, enjoyed our clean rooms, and appreciated the lively atmosphere of our restaurant. Thank you as well for mentioning our location and proximity to the metro. We truly appreciate your feedback and look forward to welcoming you back for a third stay! 🌟 MAMA LOVES YOU Arnes

Customer review rating 4.5/5

Wim V. L. Business - Confirmed reviews ALL

Quick, clean, comfortable

Hello Wim, Thank you for your kind review! 😊 We’re glad you found your stay quick, clean, and comfortable. We hope to welcome you back again soon! 🌟 MAMA LOVES YOU Arnes

Other web-users rate our hotel

  • 502 reviews 8.1/10 Location
  • 1,136 reviews 6.7/10 Room
  • 1,244 reviews 8.5/10 Service
  • 10 reviews 8.8/10 WiFi
  • 625 reviews 7.7/10 Food
  • 613 reviews 9.2/10 Vibe
  • 600 reviews 6.9/10 Comfort
  • 577 reviews 8.8/10 Breakfast

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