Novotel Suites Paris Montreuil Vincennes Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 4,841 reviews

ALLSAFE approved hotel

Information message

Novotel Suites Paris Montreuil Vincennes
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+ 15 Services

Hotel extras

  • Large suites with minibar and microwave

  • Metro line 9: direct access to downtown Paris and the RER A

  • Bar with large terrace

  • Children's area with interactive games

  • Fitness room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Suites Paris Montreuil Vincennes

22 Avenue du professeur lemierre
75020 paris
france

Fax: (+33)1/49938899

Check-in from 14h00

Check out up to 12h00

  • RATP:  351 PORTE DE MONTREUIL

  • MAIRIE MONTREUIL:  9 PORTE MONTREUIL

  • ST GERMAIN - MARNE LA VALLEE:  RER A NATION

  • TRAMWAY:  T3B PORTE DE MONTREUIL

  • By plane

    PARIS ORLY At 18km / 11.19 miles

  • By plane

    ROISSY CDG At 22km / 13.67 miles

  • By car

    A3 - PARIS BAGNOLET At 1km / 0.62 miles

  • By car

    A4 - PARIS BERCY At 5km / 3.11 miles

  • By train

    PARIS GARE D'AUSTERLIZ At 5km / 3.11 miles

  • By train

    PARIS GARE DE LYON At 5km / 3.11 miles

GPS:48.855823, 2.414956

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

COMPTOIR GOURMAND

Choice and quality 24/7: the Novotel Suites philosophy can be seen right down to the small details. Enjoy several dishes, snacks and desserts from the Boutique Gourmande. Wherever, whenever.

Our accommodation(s)

30 m² is ideal for families; our suites with shower, bath, minibar + Nespresso will suit everyone. The convertible day bed invites you to relax and serves as an extra bed. Hard to find in Paris!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 16

  • Maximum capacity: 6 people

Find out more

Our guest reviews for
Novotel Suites Paris Montreuil Vincennes

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,841 reviews

TripAdvisor Rating 3.5/5

1,455 reviews

Good stay

Customer review rating 4.0/5

Khady Families - 09/01/2022 Confirmed reviews ALL

Overall good stay I arrived at 11 but got the room Space is very correct and convenient Coffee and tea complementary Calm room

Dear KHADY C., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially Marie. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Front Desk Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - 06/01/2022 Confirmed reviews ALL

There was some problems with booking but it was nice solved by the staff.

Mr. J., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Front Desk Manager

Was good

Customer review rating 4.0/5

Traveller Families - 25/12/2021 Confirmed reviews ALL

It was good stay at your hotel. However there are some remarks about the staff. 1. At reception: the receptionist would talk and walk around chatting and jocking with his fellow colleague while he could see clearly that we are waiting in front of his desk (even waved to him saying "excuse me"). It was really UNPLEASANT to see that staff some times they literally DON'T CARE. 2. The cleaning lady would knock at the door early morning waking us up to see when we are checking out. Despite saying that we declared at our arrival a late check out (costs 35 euros), she would come back again at 12h30 to see if we left, my wife would explain her that we are checking out LATE, she would answer and I am quoting "ca c'est pas mon problème" meaning this is not my problem, check with the reception. My comment: may be this is not so big deal but the reaction and behavior is not at all professional. As i mentioned above the saty in general was nice and good apart of our remarks. Hopefully you can do something about it to better your service, because we are already thinking about visiting you again :)

Dear TAMER K., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien EYNAUD Front Desk Manager

Good location

Customer review rating 5.0/5

Nicky B. Couples - 23/11/2021 Confirmed reviews ALL

Very clean staff very helpful. Room big .only one thing only allowed one coffee pod per day

Dear NICOLA b., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julien EYNAUD Front Desk Manager

Not the best experience

Customer review rating 2.0/5

Anna Families - 22/11/2021 Confirmed reviews ALL

Nice friendly staff. Not well situated and the kids we're afraid going outside. ¨ Rooms completely without style. Bathroom and toilet feels like being in and old aeroplane toilet. Many breakfast items missing. I was expecting more since it's Novotel Suites...

Dear ANNA E., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien EYNAUD Front Desk Manager

Comfortable, Clean, Quiet, Pleasant

Customer review rating 4.0/5

Vk Business - 21/11/2021 Confirmed reviews ALL

An enjoyable experience. I chose it because my meeting is in the vicinity, and the size of the room which contributes to the comfort. A big table to work or to eat, even to have a face-to-face meeting with someone. A sofa to read and relax. For improvements: some furnishing is getting tired, and the air ventilation should be kept up to avoid stale, sweaty air lingering around.

Dear VEE K., We very much appreciate your constructive comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien EYNAUD Front Desk Manager

Welcoming stay

Customer review rating 4.0/5

Joeleen Families - 15/11/2021 Confirmed reviews ALL

Very friendly staff, breakfast was good. The late check out was extremely welcomed after the previous long day.

Dear JOELEEN, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julien EYNAUD Front Desk Manager

Happy stay

Customer review rating 5.0/5

Anonymous Couples - 14/11/2021 Confirmed reviews ALL

Very nice hotel and helpful staff.

Well located close to the subway restaurants , shops

Customer review rating 4.5/5

Said Families - 12/11/2021 Confirmed reviews ALL

as usual very pleasant stay, people are very professional ready to help and very sympatic

Large and comfortable hotel rooms.

Customer review rating 4.0/5

Mayber Families - 01/11/2021 Confirmed reviews ALL

This Novotel suite has really large rooms. The building is very close to the Peripheriq. Easy access to the centrum.

Dear MURAT A., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien EYNAUD Front Desk Manager

Good stay

Customer review rating 4.0/5

Joseph Couples - 19/10/2021 Confirmed reviews ALL

It was a good experience, nice people around, very well located

Dear JOSEPH S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne TARDY Deputy Manager

All good for short stay.

Customer review rating 5.0/5

Waldemar Families - 20/09/2021 Confirmed reviews ALL

Friendly staff, easy to escape from Paris by nearby highway A3, close to metro line 9. Clean. Good price and available parking for acceptable price!!!

Dear WALDEMAR S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien EYNAUD Chef Réception

Great facilities great stay great service and hospitality

Customer review rating 5.0/5

Dimitrios D. Families - 06/09/2021 Confirmed reviews ALL

Great staff, very polite, helpful and great services. The rooms were excellent and the metro station very conveniently located to access the Paris center.

Comfortable

Customer review rating 4.5/5

Odi Families - 16/08/2021 Confirmed reviews ALL

This was a truly well-deserved 4star comfort. Great staff and very clean! Although it had a good geographical position the neighborhood was really ose to a third world country.

Dear EMANUEL-OVIDIU S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien EYNAUD Front Desk Manager

Not Good Stay

Customer review rating 2.0/5

Anonymous Families - 03/08/2021 Confirmed reviews ALL

There was Issue with rest room. Water is continuously flowing. It was fixed on immediately but again it started flowing when we start to use It. Also, when we go on bed than realise there is blanket. So called reception and the ask me to come down and collect. Overall it was not good experience.

Dear PRAMOD S., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien EYNAUD Front Desk Manager

Not in city center but is easy to reach metro 1&9

TripAdvisor rating 4.0/5

TigerChuang Family - 04/01/2020 TripAdvisor review

We were unfortunately to visit Paris during the strike of public transportation. Luckily, this hotel is not far from Porte De Vincennes station for reaching Line 1, which keeps running all the time. It is good value with plenty of space in the room. We also have a Nespresso machine and capsules to make excellent coffee and chocolate.

Good hotel at a reasonable price

TripAdvisor rating 4.0/5

Alice S Solo travel - 21/12/2019 TripAdvisor review

Short walk from metro station, Shopping center with large grocery store so you can stock up on groceries since the room has a microwave, kettle and mini fridge. The layout of the hotel room is very comfortable. Staff was hit or miss - some were VERY helpful and knowledgeable, others less so.

Was excellent but be careful, customers service is decreasing.

TripAdvisor rating 4.0/5

anonymousX6661HE Business - 16/12/2019 TripAdvisor review

I used to stay in this location one time a month since 2 years. An excellent hotel but since 2 months there some lttle problems happening, I still recommend this location but I'll see the evolution of this hotel.

Not satisfied

TripAdvisor rating 3.0/5

ggeork Family - 05/08/2019 TripAdvisor review

Poor breakfast and not enought tables for all the people at breakfast time. If something from the food ended we were waiting for a long time to bring more. Cleaner came into our room to clean it the time that we came from breakfast and we were in the room and she wanted to clean it that time. Also the day of check out, she came in the room to clean it at 9 o clock.

Hello, We are aware that in case of high attendance at breakfast, it may miss some places. That's why we are expanding the breakfast room, creating a beautiful veranda. Regarding the cleaning of the rooms, the maids start at 9am. If you do not want early cleaning service, mention this by putting the "do not disturb" sign in front of your door. Regards,

intervention

TripAdvisor rating 2.0/5

Escape41753487377 Family - 26/06/2019 TripAdvisor review

had an intervention into my privacy of my stay saying my bill was not settled, nobody asked me to pay the tourist tax when i checked in and later a panic was generated that i am booted out of my room. Also the outside location is a very scary place I could not walk to Galleni bus station, you need to look for chaffer service in that case this is very rude behavior

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