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Novotel Suites Paris Montreuil Vincennes Hotel 4 stars

TripAdvisor rating 3.5/5 1,397 reviews
Novotel Suites Paris Montreuil Vincennes
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+ 20 Services
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Hotel extras

  • Spacious suites that can be used as meeting areas!

  • Private underground car park and pleasant terrace

  • Gourmet dining area with fresh, cooked dishes

  • Fully equipped fitness center with free Amma massage session every Thursday evening

  • Close to the center of Paris - easy access via Metro line 9, tram T3 or bus.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Ironing room
  • Boutique GourmandePaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Suites Paris Montreuil Vincennes

22 Avenue du professeur lemierre
75020
paris
france

Tel: +33149938888

Fax: (+33)1/49938899

Contact email

Check-in from 14h00

Check out up to 12h00

  • RATP :   351 PORTE DE MONTREUIL

  • MAIRIE MONTREUIL :   9 PORTE MONTREUIL

  • ST GERMAIN - MARNE LA VALLEE :   RER A NATION

  • TRAMWAY :   T3B PORTE DE MONTREUIL

  • By plane

    PARIS ORLY At 18km / 11.19 miles

  • By plane

    ROISSY CDG At 22km / 13.67 miles

  • By car

    A3 - PARIS BAGNOLET At 1km / 0.62 miles

  • By car

    A4 - PARIS BERCY At 5km / 3.11 miles

  • By train

    PARIS GARE D'AUSTERLIZ At 5km / 3.11 miles

  • By train

    PARIS GARE DE LYON At 5km / 3.11 miles

GPS :48.855823, 2.414956

Our accommodations

Superior Suite with 1 double bed, 1 single sofa bed and 1 pull-out bed

  • Max. number of persons: 4
  • Area: From 30m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Suite with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 30m²

Superior Suite with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 30m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

COMPTOIR GOURMAND

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

In the mood for a snack or a gourmet bite? The Novotel Suites Boutique offers everything you need to satisfy your hunger with a wide range of cooked dishes, salads and desserts to enjoy in your Suite at any time of day or night

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 16 m²

  • Maximum capacity: 6 people

Find out more

Our guest reviews for
Novotel Suites Paris Montreuil Vincennes

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,928 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,397 reviews

Good and Nice

Customer review rating 4.2/5

Tomer A. Families - 28/11/2019 Confirmed reviews ALL

I think this is very good hotel and nice to stay there, brakfest very good . cons: need to improve the house keeping since we were 3 person , and few times the they replaced our towels for cleaning but took 3 and relplace to 2 , happend twice . we need to talk with lobby to fix it. another issue there were driling for an hours around noon it was distbaring ( due to balcony building) - need to comminate to me before staying that custruction working ...

I feel myself not a silver status holder

Customer review rating 4.2/5

Regular C. Families - 05/11/2019 Confirmed reviews ALL

it's 1st time in my experience when I felt non welcomed in Novotels. Reception person said that he allegedly doesn't see my payment made by bonus-points. It had required a lot of discussions. Also some deposit was requested. Welcome drink was not offered as well.

Dear DMITRY B., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every c.; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne TARDY Room Division Manager

Good services for a good price

Customer review rating 4.2/5

Lucian Families - 04/11/2019 Confirmed reviews ALL

Big room with all you need for a beautiful vacation. A only bad thing was, that the temperature in the room wasn't adjustable. In my opinion it was a little bit cold in the room, about 20-21 gr. C.

Dear LUCIAN C., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne TARDY Deputy Manager
Customer review rating 4.2/5

Laurence Families - 28/10/2019 Confirmed reviews ALL

Confort

Room not available

Customer review rating 4.2/5

Anonymous Business - 17/10/2019 Confirmed reviews ALL

I was unlucky to be booked to a room that was not available due to a technical problem. The hotel staff was helpful and directed me to another Accor Hotel which accommodated me well and maintained the price. They also paid for the traffic faire to the other hotel. However the second hotel standing was lower and it was far away from the venue I was going to the next day. I do not blame the staff who did an excellent job. However the experience was

Dear JEAN M., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations due to this unfortunate relocation. Please note that this problem was a true exception to our normal practices. Rest assured that we have taken the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you at Novotel Suites. Please do not hesitate to contact me during your next visit. Sincerely, Julien EYNAUD Chef Réception

Excellent place would recommend.

Customer review rating 4.2/5

Chrissy Families - 11/10/2019 Confirmed reviews ALL

We stayed here for 4 days and loved the place and the setup with every thing you need. I 100% recommend and will be returning in the future.....

The worst hotel ever

Customer review rating 4.2/5

Anonymous Couples - 28/09/2019 Confirmed reviews ALL

It was a huge mistake staying at Novotel Suites Paris Montreuil Vincennes, I don`t know which idiot gave 4 stars to this crap place. terrible service, absolutely no value for money, very dirty and smells bad, not friendly staff, the furniture are very old and low quality, no facility, no room service, I booked a room for 2 but all the facilities were for 1 gust. after 10 days of check, out still have not received the deposit on my credit card, the stupid receptionist never informed me that they blocked the deposit on my credit card while I paid the room rate by cash and I asked if you need the deposit I can leave you cash as well but they said no we don`t need but actually they blocked it on my credit card. terrible location ugly and super dirty area. Absolutely do not recommend. It was the wrong choice.

NO good

Customer review rating 4.2/5

Anonymous Couples - 26/09/2019 Confirmed reviews ALL

Air Conditioner did not work. No one told us when we were placing the reservation Location- quite scary, in the middle of nowhere No restaurant and no place to eat or walk around Smell was bad Not recommended

Dear MIKHAEL M., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel Suites. Please do not hesitate to contact me during your next visit. Sincerely, Julien EYNAUD Front Desk Manager

Good

Customer review rating 4.2/5

U. Families - 24/09/2019 Confirmed reviews ALL

Good services but limited : no room service, no breakfast in the room

Dear FRANCK U., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne TARDY Deputy Manager

Hotel is great, the surroundings of the hotel is not welcoming.

Customer review rating 4.2/5

Mark G. Families - 12/09/2019 Confirmed reviews ALL

The hotel was fine, breakfast great, space-full rooms, customer service to the point. The negative is the location of the hotel, unfortunately we stayed at the hotel from Saturday to Tuesday and this coincided with the flea market. Another negative experience was the false alarm that took off at around 1am.

Dear MARK G., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team as well as the constructive ones. I do apologize about the alarm that took off which was caused by a burnt microwave. The alarm rings to prevent any danger and makes sure all the guests are safe. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien EYNAUD Front Desk Manager

Excellent staff and hotel

Customer review rating 4.2/5

Tarek Families - 04/09/2019 Confirmed reviews ALL

The staff were extremely helpful and went out of their way to make us feel comfortable. Highly recommended.

Dear TAREK A., We very much appreciate your comments regarding your stay in our property ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien EYNAUD Front Desk Manager

BED BUGS

Customer review rating 4.2/5

A. M. Families - 03/09/2019 Confirmed reviews ALL

Room number 321 I was staying at your hotel with my family I had to call your receptionist over at 1 am to show the bed bugs in the room Your receptionist came to the room and saw the bed bugs and he also saw the severity of the bites on my body It is over 100 bites For this day and age this is unacceptable especially in a modern country like France I would like a full refund and I would also like compensation for the distress and pain i have photos of everything

miss sam f.

Customer review rating 4.2/5

Sam F. Families - 03/09/2019 Confirmed reviews ALL

Lovely staff and accommodation, breakfast was lovely only issue I had was I didn't realise we had to pay for the parking until we departed!

Mrs. f., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience ! Sincerely, Julien EYNAUD Front Desk Manager

Mr

Customer review rating 4.2/5

Gopal C. Families - 02/09/2019 Confirmed reviews ALL

Our stay was very pleasant staff was vet cooperative specialist night shift guy Nammakan was very helpful

Dear GOPAL c., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team and Namakan who will be thrilled to read you ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien EYNAUD Front Desk Manager

Great hotel, friendly staff clean room...

Customer review rating 4.2/5

Geo B. Families - 27/08/2019 Confirmed reviews ALL

Great experience, clean hotel, very good breakfast with lots of healthy optionns. Car park very handy.

Dear GEO B., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien EYNAUD Front Desk Manager

We really enjoyed our stay

Customer review rating 4.2/5

Dawn Families - 25/08/2019 Confirmed reviews ALL

The staff were brilliant, the lady on reception really helped us to get a taxi to the station when we were running late, I wish I had taken her name to thank her. The hotel is lovely and breakfast was really good.

Dear DAWN G., We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team who will be thrilled to read it ! Thank you again for sharing your experience, and we hope your next visit at the Novotel Suites Paris Montreuil Vincennes will be as pleasant as the previous one. Sincerely, Julien EYNAUD Chef Réception

Not satisfied

TripAdvisor rating 3.5/5

ggeork Family - 05/08/2019 TripAdvisor review

Poor breakfast and not enought tables for all the people at breakfast time. If something from the food ended we were waiting for a long time to bring more. Cleaner came into our room to clean it the time that we came from breakfast and we were in the room and she wanted to clean it that time. Also the day of check out, she came in the room to clean it at 9 o clock.

Hello, We are aware that in case of high attendance at breakfast, it may miss some places. That's why we are expanding the breakfast room, creating a beautiful veranda. Regarding the cleaning of the rooms, the maids start at 9am. If you do not want early cleaning service, mention this by putting the "do not disturb" sign in front of your door. Regards,
Customer review rating 4.2/5

Shuk L. J. L. Solo - 28/07/2019 Confirmed reviews ALL

Aennika and My 18/7 check in shift male colleague - Gerod ( blk) was superb helpful

Dear LAM JOJO L. SHUK, We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne TARDY Deputy Manager

Everything was great

Customer review rating 4.2/5

Kyriakos Families - 25/07/2019 Confirmed reviews ALL

The hotel room was very clean....the personnel very helpful ..... we had a comfortable stay and the whole family was completely satisfied with the facilities

Nice hotel with good reception and very rude snd impolite resturant staff

Customer review rating 4.2/5

Dr H. G. Families - 23/07/2019 Confirmed reviews ALL

We were told that breakfast from 6.30 till 11.30. so we went about 10.40 , we started to eat and my son try to grap yogourt which was in a high level than his hight so staff did not help so my wife went there to take yougort and this african staff lady was actually pulling yogourt from my wife hand and they remove all food by 11 oclock. O never see this bad behaviour in a hotel especially i accor club member. Please do something about this as this is ongoing behaviour.

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