Customer review rating 4.2/5 4,336 reviews
ALLSAFE approved hotel
Best price guaranteeHow it works?
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
Spacious suites that can be used as meeting areas!
Private underground car park and pleasant terrace
Gourmet dining area with fresh, cooked dishes
Fully equipped fitness center with free Amma massage session every Thursday evening
Close to the center of Paris - easy access via Metro line 9, tram T3 or bus.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
22 Avenue du professeur lemierre
Contact email :
Check-in from 14h00
Check out up to 12h00
Number of meeting rooms: 1
Maximum size: 16 m²
Maximum capacity: 6 people
100% genuine reviews from our guestsFind out more
Friendly and convenient to subway
Jim S. Couples - 21/03/2020 Confirmed reviews ALL
Your staff was quite helpful, letting us have a `vase' for some flowers we had and helping whenever they could. Room was quite comfortable, with a refrigerator, microwave and expresso machine. Grocery and bakery a little more than block away so we could easily get food for breakfast.
Anonymous Solo - 18/02/2020 Confirmed reviews ALL
I really enjoyed my stay, but there are two points which I believe you should take into account. First, the bathroom in my room was smelly all the time. I imagine that this is due to a leak somewhere behind the wall. Since the smell was so bad, I would strongly suggest to take a look at this problem which may also be present in other rooms as well. Second, and more importantly, please do something to reduce the plastic waste produced at the hotel. It was very annoying to me that almost all the coffee cups where made of disposable materials. I seriously hope that you offer reusable cups, also in the rooms. And please make an effort recycling at most as you can.
Need to Make Serious Changes & Nasty Check-Out Surprise Fees
Andrew N. Couples - 17/02/2020 Confirmed reviews ALL
This was a very disappointing stay. While the Hotel is okay, and the room is nice, there were quite a few areas that went terribly wrong. For starters on Sunday afternoon the hot water broke, and they couldn't get a repairman in until Monday morning. This has happened before on other trips I've taken to Europe, but not at a "4-Star" hotel. Pretty much every day I had to venture down to the check-in staff because something wasn't working properly or something was forgotten. For four of the six days I stayed here, the cleaning staff took care of the towels we used, but then didn't replace them. They also kindly replaced the waste bin, but they left the full trash bag on the desk, for three days. One of the towels we got had permanent stains on it. The hairdryer in the room only worked for about 2 minutes, with periodic stops every 20 seconds, because it would overheat and couldn't be used until it cooled down. The hand soap in the bathroom where the toilet is located ran out the first day, and was never replaced. That smaller bathroom also featured an unpleasant smell that would suggest the cleaning staff never went in there, or did their job. But by far in a way the most unpleasant surprise was at check-out. When I began our stay the check-in staff told me breakfast was available and that it was at no cost. Since breakfast consisted of a coffee machine, orange juice, a few types or cheese and some croissants, it was a nice quick offering before leaving to explore Paris. At check-out the staff I returned the room card to, asked me if I enjoyed my visit to Paris, and my stay at the Novotel Suites. Since a lot of the issues with the room were minor annoyances I didn't feel the need to bring them up, and said our stay in Paris was nice and the hotel was okay. He then asked me if I enjoyed the breakfast at the Hotel. Being, polite, I said it was nice and that the espresso machine was quite good. He then asked me how many days we grabbed breakfast, which I replied 3 days, including that day we were checking out. He then handed me a bill for €120 saying that breakfast was €15 per person, per day. There were NO SIGNS near the breakfast that indicated a cost, no staff mentioned a cost, and there was a selection of items you could buy next to the "free" breakfast. Not only was I extremely displeased with this surprise at check-out. What irritates me the most, is that he then charged me €30 more than the he should have (15*6=90 not 120) and he saw me not eat anything before leaving for the airport. That was single handedly the most low-down dirty trick I have ever had the displeasure of experiencing. It would be one thing if he asked us how many days we had breakfast, but the way he phrased it, as a question of satisfaction is what angered me the most. He over charged me, and ended my Paris vacation on quite a sour note. I never want to stay at any Novotel product ever again. Your management, staff and customer service is completely unacceptable, and the room experience was barely on par with a 2-star hotel or a motel.
Mostly a good stay
J H. Business - 03/02/2020 Confirmed reviews ALL
I have stayed here at least 3 times before this and the hotel is always clean and friendly. It is usually it is nice and quiet but this time I was continually woken up by other guests banging about and having loud conversations outside my room in the small hours. Not the hotels fault by any means but annoying none the less as it meant 3 nights of interrupted sleep. I will remember to ask for a room at the end of the corridor next time!
good stay and well located
A. B. Z. Couples - 02/02/2020 Confirmed reviews ALL
very good nice breakfast
Our most recent 20 reviews
In partnership with TripAdvisor