Novotel Suites Paris Montreuil Vincennes 4 stars

Customer review rating (ALL Rating) 4.3/5 1,074 reviews

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Description

Hotel extras

  • Large suites with minibar and microwave

  • Metro line 9: direct access to downtown Paris and the RER A

  • Bar with large terrace

  • Children's area with interactive games

  • Fitness room

Our accommodation(s)

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Hotel location

Novotel Suites Paris Montreuil Vincennes

22 Avenue du professeur lemierre
75020 PARIS
France

GPS:48.855823, 2.414956

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

After choosing your meal at the Boutique Gourmande, accompany it with a glass of wine at our bar, also located in the large relaxation and catering area. Sit in the dining room or on the leafy terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,074 reviews

TripAdvisor Rating  3.5/5  1,554 reviews

Customer review rating 2.5/5

Indre C. Families - Confirmed reviews ALL

Room was not clean

Safety concerns

TripAdvisor rating 1.0/5

Pamelabuitragobonill TripAdvisor review

I am writing this review to warn other guests, particularly women and families. During my stay at Novotel Suites Paris Montreuil Vincennes, my sister, my young niece, and I experienced a serious and frightening security incident late at night. On Saturday 17th, shortly after midnight, we had just returned to the hotel after a long day at Disneyland when an unknown adult male followed us into the hotel, entered the lift with us, accessed our guest-only floor, and followed us to our room area. He initially spoke to me in English, asking where I was from. When I challenged him about his room, floor, and room key, he suddenly claimed he could not speak English. We remained by the lift because we felt something was wrong and did not want him to know which room we were in. The man lingered in the hallway, became aggressive, and shouted at us to go into our room. He walked towards a staircase, returned and questioned us again, then moved towards the other staircase. At that point, we ran into our room and locked the door. When I contacted reception, I was explicitly instructed not to call the police. I was told security had checked CCTV and that no one was seen. No reassurance or meaningful response was provided. An unauthorised individual accessing guest floors at night and repeatedly confronting women and a child is a serious failure of guest safety. I did not feel safe for the remainder of the stay. Until this hotel can demonstrate proper access controls and an appropriate response to serious incidents, I cannot recommend it. Families and women travelling alone should exercise extreme caution. DO NOT STAY HERE.

Customer review rating 0.5/5

Amit K. Families - Confirmed reviews ALL

Had a very Bad experience staying in Paris at Novotel Suits. Below are the main reasons - The staff was very arrogant - The rooms look like 1980s decor - Bathroom exactly like flight and so small - untidy rooms and no upkeep - Smelling rooms - Breakfast was very very bad - 3 days same breakfast and no changes - The chicken and eggs would finish by 8 am and not filled back - Staff unresponsive - Extremely rude and bad behaviour of the front desk 2 guys You should come out of this property and also change the staff. The hotel is short staffed and what they have are guys who are doing a favour on guests. No etiquetes and they don't know the meaning of being polite. Overall if there was NEGATIVE rating I would have provided as NOVOTEL charges huge amount from us and spoilt the whole holiday. Very Disappointing.

Customer review rating 5.0/5

Mahmoud A. Families - Confirmed reviews ALL

Very nice stay Clean capacious suite Very good service Walking distance to Metro Highly recommended

Dear Mr, Thank you so much for your kind words! We’re really happy to hear you enjoyed your stay. It was a pleasure having you, and we truly appreciate the recommendation. We hope to welcome you back soon! Best regards, Front desk.

Customer review rating 1.0/5

Jinay J. Families - Confirmed reviews ALL

Half items not available for breakfast, team was very rude, don’t respect people who speak in english - no support on any queries raised

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Other web-users rate our hotel

  • 1,138 reviews 6/10 Location
  • 1,621 reviews 7.4/10 Room
  • 1,217 reviews 8.2/10 Service
  • 12 reviews 7.4/10 WiFi
  • 912 reviews 7.5/10 Comfort
  • 758 reviews 6.7/10 Cleanliness
  • 721 reviews 6.7/10 Breakfast
  • 244 reviews 4.8/10 Amenities

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