ibis budget Paris Porte de Vincennes 2 stars

GOOD: the hotel was located close to a metro station. staff was nice BAD: it is still a quite far from the center and main touristic areas. my room was not properly cleaned before I entered. the garbage bin was full and one of the towers was noticibly dirty. I asked at the reception on the same day to get the garbage out but it was not done even when I left the sign on the door to get it cleaned. maybe it would be ok for one or 2 nights, but I spent 4 night there and in not one singles day the room was cleaned. there was not even replacement of toilet paper. very bad experience in this context.

I made 2 different bookings (Jmglcmqp) online and cancelled 1 booking (2492)in advance.However I have been charged 2x on my mastercard.I would like to be re-imbursed for my cancelled booking (60,59€).I also booked 3x breakfast in advance at 6€ pp. online.At the hotel the take-away breakfast was sold at 4.50€ pp only.So I was charged 1.50€pp too much.The receptionnist could not make any correction as it was paid in advance.Not correct from Ibis...

Hi it's good stay but missing tawels after all is good stay

I could say very good

Never got to stay with you due to the unprecedented COVID-19 travel restrictions. Very disappointed that you have decided to stick rigidly to your no refund policy, unlike other major companies.

We were allocated an accessible room, though no one in our party required this, it did allow for a larger room space but the bathroom was not super manageble as it was a large wetroom - the shower was broken and we were not given enough soap/shower gel. The beds were passable. It was okay for a few nights - we ended up only staying two out of four because of COVID-19 and we curtailed our trip so as not to get stuck in France, once I advised we were leaving early the front desk didn't even note down that we were, and were not offered any sort of compensation or even a note saying we left early for our insurance. it would have been long and not super comfortable to stay for the full four nights - just because the room was so basic. I will note that the fact that a Franprix was so close by and the RER station was only 15 minutes walk, and the Metro station only 5 minutes walk was quite good - the area is quite good and easily accessible to other parts of Paris if you are comfortable with walking & taking public transport.

Two rooms, one for 3 people the bunk was not done. Smelly rooms, only one plug close to the bed . Not worth the budget

At the moment of making my reservation, there was a problem with the system and my payment got duplicated. I contacted customer service and I got an email saying that they'll get back to me. However, I never receive a response and my problem was never resolved

Overall good staying, Metro was near, Checkin and Checkout fastest we ever had. Room was clean and warm, but small and inventory was very simple. You get only a small towel per person, which is enaugh for People with short hair. We would book it again, but we also could imagine to try other hotel of same caregory.

Nice people behind the desk, clean rooms, daily cleaning of room was very pleasant!

Well located about 5 minutes walk from public transport. Supermarkets and places to eat very close by. It was about 20 minute journey to the tourists attractions in Paris. They had vending machines with snacks and drinks it. Also toiletries and chargers which we found very useful. I liked the fact we had a pin code to get into the rooms saves the worry of carrying around extra cards/keys. It was clean and compact, we had 2 rooms for 3 people and generally had a good night sleep. The only thing we would have liked is extra pillows as we all had 1 very slim one. So even the option to purchase extra pillows maybe something to look into for future. It was a very well priced hotel Thank you.

Needed a hotel for one night close to destination. It is a budget hotel so nothing special to mention. Good rooms and breakfast, but fount it pricey for a budget hotel.

Small room and too dirty and smelly

The bad grace and incompetence of the weekend staff made it hard to like this Ibis. The smugness with which the staff member announced that of course we would have to make up the third bed in our 3person room ourselves, the reluctance to hand over towels, the waiting for us to not find the parking 3 times before giving us a map to show the exact location and entrance... The only saving grace was the helpful and friendly Monday morning staff member.

Our room was super clean and the separate shower, toilet and sink were a clever solution when sharing a room. The location was a bit far from the center but we had no problem visiting most of the touristic places as the hotel is close to the line 1 of the metro, one of the two lines that still run during the strike. The staff was always friendly and helpful. We recommend staying here!