I placed replace towel sign everyday outside room door but was never changed. I had to go to reception desk everyday begging for new towels. Room quality is ok.

The location is ok, near the metro and the neighborhood looks fine on what regards to safety. I would update the toilet and the bathroom a bit. And most importantly I would like to find an air conditioning.

Overall I’m not too fussy bout the stay. But during our second day, we were surprised that there’s room service done to our room. Since we didn’t put up any signs not to have room service or to inform the receptionist of this, we didn’t think much bout it and only decided to put up the “Sleeping, do not disturb” sign on the door the next day as it’s either that or “room service please” sign. However, to our surprise, when we returned at night, there was room service again. It was only during the next day when we had to check out that I’ve realised I lost a newly opened sunscreen. Went to inform the receptionist but she wasn’t exactly being friendly and was super defensive by saying that the cleaner has been working here for over 10 years and nothing has ever been missing, and that we should check our luggage again. She also insisted that the sign left merely meant that we were sleeping and not to not have any room service, which got me even more confused: do they just enter anybody’s room to do room service when someone leaves a “sleeping, do not disturb” sign on the door? Left my email address, till today, still haven’t found my sunscreen nor received an email from them. Kinda disappointing as I don’t like it when people touch my stuffs and although it’s just a bottle of sunscreen, that was purchased from Korea so I am not able to purchase that same sunscreen anymore and it’s been taken down online.

Basic hotel, clean and tidy but for a non-smoking room, it absolutely stank of cigarette smoke. There was no escaping the smell of cigarettes & opening the window did nothing to help. Room was also very very hot due to lack of air conditioning and having the window open at night time was problematic as it was so noisy outside and the children couldn’t sleep as a result so we had to decide between a quiet night sleep but in a very hot room which smelt of smoke or a disturbed night with the window open. Hotel itself was clean and tidy, but the smell and heat in the room made it a very unpleasant experience.

Hotel and service was ok. But our car parked outside the hotel had its rear window Smashed which left a bitter taste in our mouths.