ibis Melbourne Central Hotel 3.5 stars

Name: ibis Melbourne Central
Address: MELBOURNE, 3000, AUSTRALIA
Telephone: (+61)3/99298888
Rating: 4.5

Customer review rating 4.5/5 2,906 reviews

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+ 22 Services

ibis Melbourne Central Hotel

Vibrant economy hotel, open to everyone

Enjoy the best that Melbourne has to offer at Ibis Melbourne Central. Book your next stay at Melbourne's newest 3.5 star Ibis Hotel and let the service and location speak for itself. I am here to personally welcome you to our Melbourne hotel 03 9929 8888.

David Alexander, Hotel Manager

Located in the heart of the Melbourne CBD, next to Hardware Lane, Ibis Melbourne Little Lonsdale Street is a short stroll to Melbourne's shopping precinct including Melbourne Central and Emporium, with easy access to Docklands and Southbank by a short fre e tram ride. Guests can choose from a range of accommodation options with impressive in room technologies including the latest 49inch LG TV, chromecast and free WiFi. The hotel also features a cafe, restaurant, bar and conference facilities.

Ibis Melbourne Central offers business travellers a location within close proximity to major office towers within Melbourne. Access to all downtown precincts can be reached via free tram services running every 5 - 7 minutes. Offering holiday travellers easy access to football and sporting events at all stadiums in downtown Melbourne. The Ibis Melbourne Central offers free tram services to all major shopping, sporting and cultural precincts.

Ibis Melbourne Central is located in the heart of the CBD next to Hardware Lane. Be immersed in Melbourne's famous dining and shopping culture, only a short stroll to Melbourne's shopping precinct including Melbourne Central and Emporium.

Hotel extras

Located in downtown Melbourne, with free tram available for your convenience.
Free WiFi is available for all guests.
Choose from an array of dining options around the hotel.
Affordable and well appointed rooms of varying comfort levels with all the tech you need.
Get more out of your stay with Ibis as it shares all 4.5 star guest services with Novotel.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas WiFi is available in all communal areas
- WIFI in your room All rooms have access to complimentary high speed Wi-Fi internet.
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Private indoor parking (Paying)
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on request
100% non-smoking hotel
Air conditioned
- Automatic air control
- Manual temperature control Keep it cool or keep it cozy - all rooms come with individual climate control.
- Air Conditioning
MELBOURNE AIRPORTPaying
Languages spoken at the hotel
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) "Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying) Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Dry cleaning / IroningPaying
Currency exchange
Porter

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00-23:59
- Opening hours : Week-end 00:00-23:59

Fitness centrePaying
Babysitting on request
Boat excursions

1 Meeting room(s)
Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 11h00

In summary

Parking
Restaurant
Accessibility for people with reduced mobility
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Late Checkout
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
- Late Checkout
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

- 40 parking spaces
- On site
- Private

Ibis Valet Parking Services(Extra)
- 40 parking spaces
- On site
- Private

Buffet (Extra)
- Cold snacks
- Hot meals

Breakfast(Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals

Spa - InBalance Health and Fitness(Extra)
Currently unavailable

Spa - InBalance Health and Fitness(Extra) Currently unavailable

Babysitting on request

Babysitting on request

- 13 rooms for people with reduced mobility
- 15 floors
- 270 non-smoking rooms
- 270 rooms
- null connecting rooms
English
100% non-smoking hotel
- Currency exchange
- Plugs and converters available on desks (Extra)
- Porter
- Safe deposit box at reception

Hotel informations
- 13 rooms for people with reduced mobility
- 15 floors
- 270 non-smoking rooms
- 270 rooms
- null connecting rooms
Languages spoken at the hotel

English
Service And Equipment

100% non-smoking hotel
Services available at reception
- Currency exchange
- Plugs and converters available on desks (Extra)
- Porter
- Safe deposit box at reception

Hotel location

ibis Melbourne Central

399
Little Lonsdale
Street
3000 melbourne
australia

Tel: +61399298888

Fax: (+61)3/99298858

Contact email :

Check-in from 14h00

Check out up to 11h00

SKY BUS : SOUTHERN CROSS
MELBOURNE CENTRAL : ALL CENTRAL
MELBOURNE CENTRAL : CENTRAL
TRAM : ELIZABETH LINE LONSDALE STREET

By plane
MELBOURNE At 22.9km / 14.23 miles
By plane
MELBOURNE AIRPORT At 23.5km / 14.6 miles - Shuttle paying
By car
WEST MELBOURNE At 4km / 2.49 miles
By train
MELBOURNE CENTRAL At 0.4km / 0.25 miles
By train
SOUTHERN CROSS At 1.6km / 0.99 miles

GPS :-37.81192, 144.96009

Our accommodation(s)

Whether travelling for business or leisure, Ibis Melbourne Little Lonsdale Street provides simple yet comfortable guest rooms in the heart of the CBD. Choose from a range of contemporary accommodations with impressive in room technologies. Rooms at this contemporary Melbourne hotel feature a minibar and complimentary wireless internet access, 49inch LG smart TVs, Chromecast and free WiFi. The hotel also features a fitness centre, cafe, restaurant and bar.

Rooms (6)

Compact Room 1 Double Bed

Max. number of persons: 2
Area: From 13 m² / 140 sq ft
Views: City View *

* Subject to availability

High speed internet
Coffee/tea making facilities
Bathroom products
Iron
Direct dial telephone

Compact Room 1 Queen Bed

Max. number of persons: 2
Area: From 13 m² / 140 sq ft
Views: City View *

* Subject to availability

High speed internet
Coffee/tea making facilities
Bathroom products
Iron
Direct dial telephone

Superior Room 1 Queen Bed

Accessible room

Max. number of persons: 2
Area: From 17 m² / 183 sq ft
Views: City View *

* Subject to availability

High speed internet
Coffee/tea making facilities
Bathroom products
Direct dial telephone

Superior Room with 2 Zip Beds

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: City View *

* Subject to availability

High speed internet
Coffee/tea making facilities
Bathroom products
Iron
Direct dial telephone

Superior Room with 2 Double Beds

Max. number of persons: 4
Area: From 30 m² / 323 sq ft
Views: City View *

* Subject to availability

High speed internet
Coffee/tea making facilities
Bathroom products
Iron
Direct dial telephone

Superior Room with 1 Queen Bed and Sofa

Max. number of persons: 2
Area: From 29 m² / 312 sq ft
Views: City View *

* Subject to availability

High speed internet
Coffee/tea making facilities
Bathroom products
Iron
Direct dial telephone

Rooms

Our restaurants and bars

PRETTY BOY ITALIAN STEAKHOUSE

Type of cuisine: Italian

Serving refined Italian classics in an elegant setting; steaks are grilled to perfection before your eyes, while pasta and a selection of antipasti will evoke images of Italy.

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Floyd's Aperitivo Bar

The place to be for aperitivo hour, an extensive spritz menu and classic Italian cocktails are perfectly paired with Floyd's mouth-watering selection of house-cured charcuterie and accompaniments.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 40 m²
Maximum capacity: 24 people
Maximum banquet capacity: 20 people

Find out more

Ok stay but loud room doors

Evgeny A. Solo - 01/04/2021 Confirmed reviews ALL

My room (1813) was located very close to another room and the doors were very loud when closing. I couldn't sleep for two nights as my neighbours were walking in and out. Also I asked for a statement of my expenditure last week and I'm still waiting for it. Thank you. Evgeny A.

Dear Evgeny A., Thank you for taking the time to tell us about your experience at the ibis Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I can see you reached out to Simon for an invoice last week, perhaps on the same day you wrote this survey, it did appear it had been received however I have re-sent it just to be sure. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ellen Collins Front Office Manager

Good location, nice clean rooms

Anonymous Business - 01/04/2021 Confirmed reviews ALL

Overall nice hotel and good amenities (cafe/bar) located within the hotel and close to CBD/train which is excellent. The room is nice and clean but small and no work desk so would not book this type of room for a work stay of more than 1 night, I'm sure other rooms would be suitable within the hotel or the Novotel co-located. Signposting between the Novotel and IBIS is reasonably clear and check in was OK. Couldn't get my work credit card to work on payment at check in (only place I had a problem) so was forced to use my personal credit card and I am still waiting for a proper invoice despite asking twice now.

Dear Clare G., Thank you for taking the time to tell us about your experience at the ibis Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have emailed a copy of your invoice through now and I am sorry to hear there were issues with your credit card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ellen Collins Front Office Manager

Good Stay

Wade Business - 31/03/2021 Confirmed reviews ALL

Great

Dear Weicheng J., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Good stay and location

Pam Business - 29/03/2021 Confirmed reviews ALL

Great staff, service, location, rooms clean and met all needs. Will be choosing this accommodation for next visit also.

Dear Pam W., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am so pleased to know that you had great stay and the location works for you well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Good Stay, Poor Menu options, Great Location

Ben Friends - 28/03/2021 Confirmed reviews ALL

Had been trying to visit melbourne for a bit of time however covid had affected this. We had extra credit to use on dining options. However there was only about 6 options to choose from due to a limited menu. The staff were friendly and helpful. On the last evening we had to move hotels due to the hotel becoming a quarantine hotel. This became a bit of a hassel without having much notice that we would have to move for our last night. Overall, a great hotel

Dear Benjamin A., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. Your feedback is very important to us. I do apologise for the inconvenience caused to you during your last night stay . I will share your feedback with the senior management . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so lucky to be positioned so central. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Great location, view & breakfast

Alisha Families - 28/03/2021 Confirmed reviews ALL

We stayed for my husband's birthday. It was a lovely touch receiving the chocolates, card and water. That really made us feel valued.

Dear Alisha L., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Very welcoming stay

Mark C. Couples - 27/03/2021 Confirmed reviews ALL

We checked in late and the staff at the reception made us feel very homie after a long trip from East Gippsland

Dear Mark Lorenzo C., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Great location, clean amd modern

Lloyd S. Business - 26/03/2021 Confirmed reviews ALL

Friendly efficient team members

Dear Lloyd S., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

New and clean feel

Olivia D. Business - 25/03/2021 Confirmed reviews ALL

Great stay. Room small but spaced well. Breakfast was basic but nice Disappointed though that my new go to hotel I n Melbourne for work is going to now be a quarantine property. This is frustrating as our work allowance for accommodation is mid range and as a platinum Accor member I am loyal and want to stay at Accor properties but you decent mid range properties are all converting to quarantine hotels meaning I have to find somewhere else. If I remain loyal I have to pay the difference out of my pocket...

Dear Olivia D., Thank you for taking the time to tell us about your experience at the ibis Melbourne Central. I will pass on your feedback regarding the closure of many Accor Hotels. Perhaps you can give the Mantra on Russell a try? They are one of the Accor Hotels we are recommending to our regular guests. We hope to see you to the future. Sincerely, Ellen Collins Front Office Manager

very comfortable room staff were attentative and friendly

As Solo - 24/03/2021 Confirmed reviews ALL

great location and easy to access.

Dear Andrew S., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Smooth as silk

Chris Business - 23/03/2021 Confirmed reviews ALL

From check-in to check-out everything associated with the accommodation was as smooth as silk.

Dear Chris D., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Great location, awesome staff

Luke Families - 23/03/2021 Confirmed reviews ALL

Pros- the staff go above and beyond, great to see the buffet breakfast back, beautifully presented and clean rooms, central location. Cons- I didn't receive my gold member gift (may be trivial but I stay exclusively at Accor just for my privileges), I had a rate for Easter for $558 and only called my partner for a minute to ask her, and when I went back on it was up to nearly $900. I showed the staff at the reception and they couldn't care less. I mean I understand if it was 10-20 minutes apart but a couple of minutes??

Dear Luke H., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. I am sorry to hear you didn't receive your welcome gift, loyalty is very important to us and I am sorry to hear your status wasn't recognised. I have credited 500 courtesy points to apologise for this oversight. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Location great no hassle

Gordon D. B. A. D. C. A. Business - 23/03/2021 Confirmed reviews ALL

Very friendly check in and out. Very Easy access good service and food. Good job with cleaning in rooms.

Dear Gordon D., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Well located

Suraj Business - 23/03/2021 Confirmed reviews ALL

Good hotel, nice amenities but could be better from people service perspective for example - 1) I had booked for a day and had given a hint while check-in that I may need to extend; I was told to confirm before 10 am the next day. The next day I call, but no one answers the reception for almost five repeated attempts across an hour... When a person answered, I was told he is not at the front of the computer, and I will need to physically come down to check if the room is available for extension. 2) as part of the express check out, I placed the card keys in the box located on the ground floor and left, but I am yet to get an invoice is an email.

Dear Suraj P., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. I do apologise for the concerns raised, I assure you they will be addressed and the invoice has been sent to your email on file. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Well Located

Rod J. Couples - 23/03/2021 Confirmed reviews ALL

Very happy, technology good etc

Dear Rod J., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

had a good stay

John D. Couples - 22/03/2021 Confirmed reviews ALL

same as always good

Dear John D., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Good stay

Paul B. Couples - 21/03/2021 Confirmed reviews ALL

Covid precautions followed; check in smooth; room found to be too small, asked for larger room and paid for upgrade; breakfast was good, barista coffee was really good; late check out was helpful as was the parking validation.

Dear Paul B., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Excellent

Daryl B. Solo - 20/03/2021 Confirmed reviews ALL

Great location and very comfortable

Dear Daryl B., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Brief stay ... did the job

Over N. Business - 20/03/2021 Confirmed reviews ALL

It was ok for Ibis

Dear Ross A., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. I am glad to hear the stay met your needs. Sincerely, Ellen Collins Front Office Manager

Another great stay

Linda Solo - 20/03/2021 Confirmed reviews ALL

Just a 3 night break in the city

Dear Linda D., We very much appreciate your comments regarding your stay at the ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

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