ibis Melbourne Central 3.5 stars

Customer review rating (ALL Rating) 4.4/5 3,065 reviews

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Description

Hotel extras

  • Located in downtown Melbourne, with free tram available for your convenience.

  • 24-hour reception, and free Wi-Fi available.

  • On-site restaurant and bar as well as an array of dining options available nearby.

  • Affordable and well appointed rooms of varying comfort levels with all the tech you need.

  • Access to 4.5 star guest services from Novotel for luxury on a budget.

Our accommodation(s)

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Hotel location

ibis Melbourne Central

399 Little Lonsdale Street
3000 MELBOURNE
Australia

GPS:-37.81192, 144.96009

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,065 reviews

TripAdvisor Rating  4.3/5  318 reviews

Customer review rating 4.0/5

Tina M. Couples - Confirmed reviews ALL

Exceptional staff, particularly concierge.

Dear Tina, Thank you for your kind feedback regarding our staff, especially the concierge. We are delighted to hear that they made a positive impact during your stay. Your compliments will certainly be shared with the team. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central

Customer review rating 3.0/5

Suresh V. Solo - Confirmed reviews ALL

The hotel is centrally located, and fine for stays of max a couple of days. I stayed for 2 weeks, and there is absolutely NO storage/shelf space provided - you have to literally live out of your suitcase. Breakfast is quite decent.

Dear Suresh, Thank you for sharing your feedback. We’re glad to hear that you enjoyed our central location and breakfast. We apologize for the inconvenience regarding storage and shelf space during your longer stay. For future visits, our team would be happy to assist in selecting a room type that offers more space and storage to make your stay more comfortable. We hope to welcome you back soon. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central

Suggest cleaning the windows and carpets.

TripAdvisor rating 3.0/5

aussiepiper TripAdvisor review

I am a great fan of the IBIS concept. All the things you need and nothing you don't want. The air conditioning worked reasonably well. Good wardrobe space and tea/coffee making facilities. Always a plus. We enjoyed a complimentary beverage in the bar, and although I rarely use a TV in a hotel, the screen was ideal for catching up on the Australian Open. On the other hand, you have to crane your neck to shave in the mirror, and the carpets could do with a good clean both in the room and also the common areas. Most of all, though, the windows are long overdue for cleaning. Note that bed is a queen, not a king. Overall recommended.

Customer review rating 0.5/5

James O. Couples - Confirmed reviews ALL

Unable to cancel night booked in error

Dear James, Thank you for your feedback. We’re sorry to hear about the difficulty with canceling your booking. Cancellation policies depend on the rate and booking conditions selected at the time of reservation. For future stays, our team is always happy to assist in clarifying cancellation options to help avoid any inconvenience. We hope to welcome you back soon. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central

Customer review rating 5.0/5

Grant R. Friends - Confirmed reviews ALL

Severely over priced parking

Dear Grant R., Thank you for your feedback. We understand your concern regarding parking charges. Our parking rates are set to remain competitive with other hotels in the Melbourne CBD, reflecting the central location and convenience offered. We appreciate your understanding and hope to welcome you back soon. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central

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Other web-users rate our hotel

  • 2,035 reviews 9.6/10 Location
  • 2,371 reviews 6.5/10 Room
  • 1,884 reviews 8.5/10 Service
  • 29 reviews 3.8/10 WiFi
  • 1,213 reviews 4.5/10 Comfort
  • 1,052 reviews 8.3/10 Cleanliness
  • 480 reviews 8.8/10 Breakfast
  • 343 reviews 7.9/10 Food

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