Novotel Melbourne Central 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,284 reviews

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Description

Hotel extras

  • Meeting rooms & events facilities.

  • Pretty Boy Bar & Restaurant.

  • 24-hour reception and free Wi-Fi for your convenience.

  • Chromecast in every room.

Our accommodation(s)

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Hotel location

Novotel Melbourne Central

399 Little Lonsdale Street
3000 MELBOURNE
Australia

GPS:-37.81192, 144.96009

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,284 reviews

TripAdvisor Rating  4.0/5  316 reviews

Well located- great view

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

Dear Khoa, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central T. +61 (0) 3 … E. ha… 399 Little Lonsdale Street, Melbourne VIC 3000 Australia all.accor.com

Just have a good location

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

Dear Kexin B., Thank you for sharing your experience with us. We truly value your feedback and are sorry to hear that your stay was not as comfortable as expected. We apologize for the noise disturbances caused by sound insulation. We understand how important a peaceful environment is, and we will review this matter to see how we can improve the soundproofing in the rooms. Regarding the hairdryer issue, we sincerely apologize for the delay in responding to your request and for the condition of the hairdryer provided. This is certainly not the standard we strive to uphold, and we will ensure that all amenities are well-maintained and more readily available moving forward. On a positive note, we're glad to hear you appreciated the ease of check-in and our convenient location. We will continue to work on improving the areas mentioned to provide a better overall experience for all our guests. Thank you again for your comments, and we hope to have the opportunity to welcome you back in the future. Sincerely, Craig Kelmar General Manager Novotel Melbourne Central

Well Located near Hardware Lane & Melbourne Central

Customer review rating 4.0/5

Jeanine P. G. A. M. Couples - Confirmed reviews ALL

Dear Jeanine, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. At our hotel we do provide amenity such as shower cap, dental kit, slipper, ect. as complimentary, however we only send it to guest room if guest requested. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located, spacious room

Customer review rating 4.5/5

Cherry Families - Confirmed reviews ALL

Dear Cherry, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central T. +61 (0) 3 … E. ha… 399 Little Lonsdale Street, Melbourne VIC 3000 Australia all.accor.com

Customer review rating 3.5/5

Tony Families - Confirmed reviews ALL

Dear Tony, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central T. +61 (0) 3 … E. ha… 399 Little Lonsdale Street, Melbourne VIC 3000 Australia all.accor.com

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Other web-users rate our hotel

  • 1,037 reviews 9.7/10 Location
  • 1,404 reviews 7.8/10 Room
  • 1,276 reviews 8.2/10 Service
  • 13 reviews 7.9/10 WiFi
  • 539 reviews 8.8/10 Cleanliness
  • 328 reviews 7.1/10 Breakfast
  • 225 reviews 6.2/10 Value

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