Novotel Melbourne Central 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,316 reviews

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399 Little Lonsdale Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Meeting rooms & events facilities.

  • Pretty Boy Bar & Restaurant.

  • 24-hour reception and free Wi-Fi for your convenience.

  • Chromecast in every room.

Our accommodation(s)

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Hotel location

Novotel Melbourne Central

399 Little Lonsdale Street
3000 MELBOURNE
Australia

GPS:-37.81192, 144.96009

Telephone
Fax +61 3 9929 8858

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,316 reviews

TripAdvisor Rating  4.0/5  313 reviews

Great central location

Customer review rating 4.0/5

Kylie Families - Confirmed reviews ALL

Really happy with everything and we walked to most places. My only criticism is if there was a couple of extra rolls of toilet paper and an extra towel hook we would have happily foregone the daily housekeeping.

very clean and comfortable, central loctation

Customer review rating 5.0/5

John P. Couples - Confirmed reviews ALL

very nice

Dear John, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central T. +61 (0) 3 … E. ha… 399 Little Lonsdale Street, Melbourne VIC 3000 Australia all.accor.com

nice and friendly from front door through to reception and dining hall

Customer review rating 5.0/5

Brian J. Business - Confirmed reviews ALL

nice

DearJames, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central T. +61 (0) 3 … E. ha… 399 Little Lonsdale Street, Melbourne VIC 3000 Australia all.accor.com

Room with Malfunction wall plug and invalid charges

Customer review rating 1.5/5

J L. Business - Confirmed reviews ALL

1) Malfunction Wall Plug creating sparks when adapter is plug in resulting to fire sparks and power trip/ My adapter was burnt and unable to use as a result. 2) Room change had to be made but there were no amenities supplied in the minibar, despite the fact that i did not consume any items. I was charged on all the items supposedly provided.

Dear Mr. Joan Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding of the mini bar, we have refunded the incorrect charge of the mini bar. We also had send you an email regarding this matter, Please gave sometime to the bank to drop the fund back to your account. We also apologized regarding of the electrical issue with your international adaptor, after investigations on those day of the incident our engineer team had check the room, the incident happen due the adapter is not suited for the voltage or frequency of the local power supply, it cause overheating or short-circuiting. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central T. +61 (0) 3 … E. ha… 399 Little Lonsdale Street, Melbourne VIC 3000 Australia all.accor.com

Perfect location

Customer review rating 4.0/5

Neil M. Couples - Confirmed reviews ALL

The hotel was excellent however daytime access for taxi pickup and drop off compromised by poor management by traffic control around road construction .

Dear Neil, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central T. +61 (0) 3 … E. ha… 399 Little Lonsdale Street, Melbourne VIC 3000 Australia all.accor.com

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Other web-users rate our hotel

  • 1,046 reviews 9.7/10 Location
  • 1,432 reviews 7.8/10 Room
  • 1,278 reviews 8.1/10 Service
  • 14 reviews 8.5/10 WiFi
  • 536 reviews 8.6/10 Cleanliness
  • 330 reviews 7.9/10 Breakfast
  • 232 reviews 9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.