Novotel Melbourne Central

Novotel Melbourne Central 4.5 stars

Customer review rating (ALL Rating) 4.3/5 691 reviews

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Hotel extras

  • ALLSAFE certification.

  • Meeting rooms & events facilities.

  • Pretty Boy Italian Steakhouse Restaurant.

  • 24-hour reception and free Wi-Fi for your convenience.

  • Chromecast in every room.

ALLSAFE approved hotel

Hotel location

Novotel Melbourne Central

399 Little Lonsdale Street
3000 MELBOURNE
Australia

Telephone +61 3 9929 8888

Fax +61 3 9929 8858

  • SKY BUS:  SOUTHERN CROSS

  • MELBOURNE CENTRAL:  CENTRAL

  • MELBOURNE CENTRAL:  CENTRAL

  • TRAM:  ELIZABETH LINE LONSDALE STREET

  • By plane

    MELBOURNE At 22.9km / 14.23 miles

  • By plane

    MELBOURNE AIRPORT At 23.5km / 14.6 miles - Shuttle paying

  • By car

    WEST MELBOURNE At 4km / 2.49 miles

  • By train

    MELBOURNE CENTRAL At 0km / 0 miles

  • By train

    MELBOURNE CENTRAL At 0.4km / 0.25 miles

  • By train

    SOUTHERN CROSS At 1.6km / 0.99 miles

GPS:-37.81192, 144.96009

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PRETTY BOY ITALIAN STEAKHOUSE

Serving refined Italian classics in an elegant setting; steaks are grilled to perfection before your eyes, while pasta and a selection of antipasti will evoke images of Italy.

Our accommodation(s)

Whether travelling for business or leisure, Novotel Melbourne Little Lonsdale Street provides simple yet comfortable guest rooms in the heart of the CBD. Choose from a range of contemporary accommodations with impressive in room technologies. Rooms at this contemporary Melbourne hotel feature a minibar and complimentary wireless internet access, 55inch LG smart TVs, Chromecast and free WiFi. The hotel also features a fitness centre, cafe, restaurant and bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  691 reviews

TripAdvisor Rating  4.0/5  265 reviews

Amazing stay!

Customer review rating 5.0/5

Yu Couples - Confirmed reviews ALL

From check in, the agent was very hospitable and friendly and even offered to deliver a cake and two complimentary drinks to the room to celebrate my partners bday! We throughly enjoyed our stay and will definitely come back :) thank you everyone!

Dear Yu Yu Aung M., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will ensure Sofia is recognised for her efforts. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Rooms Division Manager

Good location, bad bathroom

Customer review rating 3.0/5

Adriana Friends - Confirmed reviews ALL

Location was great. The bathroom was horrible - no door, making it hard to change / come out of shower without other guest seeing you. Toilet door was a frosted, swinging cubicle door (not sealed to roof) making it extremely uncomfortable for all guests staying in the room. Photos of bathroom failed to show the lack of bathroom door or would not have booked here.

Dear Adriana P., Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I do apologise that the bathroom layout did not meet your needs, I will share you feedback with the executive team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ellen Collins Rooms Division Manager

Right in the heart of Melbourne CBD

Customer review rating 5.0/5

Lainey Couples - Confirmed reviews ALL

Check in was a breeze. It was mentioned in my booking that we were celebrating my husband’s and would like to make the stay memorable. There were special touches in the room that made him feel so special and he was pleasantly surprised. Everything was within walking distance. Great foodie trails around the hotel. Staff were extremely friendly and helpful. Only wished checkin was at 2pm instead of 3pm so we can enjoy the room.

Dear E-Lin H., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am glad to hear your enjoyed the little surprise and your husband felt special. I will pass your feedback regarding the check in time to our executive team, however as a member you are eligible for early check in too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Rooms Division Manager

Convenient location, modern rooms

Customer review rating 4.5/5

Sam A. Business - Confirmed reviews ALL

Was an easy check in experience. Good staff. Rooms was a pleasant surprise being updated and modern. Rather comfortable for a short trip

Dear Samuel A., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Rooms Division Manager

Average Stay

Customer review rating 2.0/5

Renae K. Families - Confirmed reviews ALL

The location of the hotel is fantastic, and was super easy to get around to all the events we were in Melbourne for. When checking in, I wanted to upgrade my room and then was treated quite poorly and made to feel like an inconvenience for doing this even though I had been offered an upgrade through my booking site but it wouldn't work through the site. I also chose to stay at this hotel as it was advertised as 24 hour room service on the booking.com website, but then room service was only open until 10pm. This was extremely inconvenient as I stayed at this hotel as I knew I would be back at the apartment late every night and would like to be able to order something to eat once we arrived back. I was also extremely dissatisfied when checking in as they were going to charge me an extra $40 to check in to my room early, even though rooms were available. I think when I am paying $300+ a night, there should be more included in this price.

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Other web-users rate our hotel

  • 304 reviews 8.8/10 Location
  • 516 reviews 7.4/10 Room
  • 483 reviews 7/10 Service
  • 11 reviews 7.1/10 WiFi
  • 174 reviews 6.7/10 Cleanliness
  • 132 reviews 7.6/10 Breakfast
  • 98 reviews 8.5/10 Vibe
  • 5 reviews 0/10 Pool

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