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Novotel Melbourne Central Hotel 4.5 stars

Customer review rating 4.4/5 3,162 reviews

ALLSAFE approved hotel

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Novotel Melbourne Central
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+ 23 Services

Hotel extras

  • Located in downtown Melbourne, with free tram available for your convenience.

  • Free WiFi is available for all guests.

  • Choose from an array of dining options in and around the hotel.

  • In balance gymnasium is accessible to all guests

  • Each room is fitted with the high tech Google Chromecast Televisions by LG.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursions
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Melbourne Central

399 Little Lonsdale Street
3000 melbourne
australia

Tel: +61399298888

Fax: (+61)3/99298858

Check-in from 14h00

Check out up to 11h00

  • SKY BUS :  SOUTHERN CROSS

  • MELBOURNE CENTRAL :  CENTRAL

  • MELBOURNE CENTRAL :  CENTRAL

  • TRAM :  ELIZABETH LINE LONSDALE STREET

  • By plane

    MELBOURNE At 22.9km / 14.23 miles

  • By plane

    MELBOURNE AIRPORT At 23.5km / 14.6 miles - Shuttle paying

  • By car

    WEST MELBOURNE At 4km / 2.49 miles

  • By train

    MELBOURNE CENTRAL At 0.4km / 0.25 miles

  • By train

    SOUTHERN CROSS At 1.6km / 0.99 miles

GPS :-37.81192, 144.96009

Our accommodation(s)

Whether travelling for business or leisure, Novotel Melbourne Little Lonsdale Street provides simple yet comfortable guest rooms in the heart of the CBD. Choose from a range of contemporary accommodations with impressive in room technologies. Rooms at this contemporary Melbourne hotel feature a minibar and complimentary wireless internet access, 55inch LG smart TVs, Chromecast and free WiFi. The hotel also features a fitness centre, cafe, restaurant and bar.

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Iron
  • Direct dial telephone

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 22 m² / 237 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Iron
  • Direct dial telephone

Superior Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 22 m² / 237 sq ft
  • Satellite/cable colour TV
  • Iron
  • Direct dial telephone

Deluxe Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Iron
  • Direct dial telephone

Deluxe Room 2 Double beds

Accessible room
  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Iron
  • Direct dial telephone
Rooms

Our restaurants and bars

PRETTY BOY ITALIAN STEAKHOUSE

Type of cuisine: Italian

Serving refined Italian classics in an elegant setting; steaks are grilled to perfection before your eyes, while pasta and a selection of antipasti will evoke images of Italy.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Floyd's Aperitivo Bar

Non contractual photo

The place to be for aperitivo hour, anextensive spritz menu and classic Italian cocktails are perfectly paired with Floyd's mouth-watering selection of house-cured charcuterie and accompaniments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 40 m²

  • Maximum capacity: 48 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Novotel Melbourne Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,162 reviews

tripadvisor

TripAdvisor Rating 4.0/5

250 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Other than the parking...

TripAdvisor rating 4.0/5

mytec3 21/01/2021 TripAdvisor review

Loved nearly everything to do with my stay except finding out just before arrival that I had to park two blocks away. They need much better information on the booking website. Otherwise, my room was beautifully appointed and new. Once inside the hotel I thoroughly enjoyed myself.

Great location, lovely staff but bad sleep

Customer review rating 3.5/5

Joyce Families - 20/01/2021 Confirmed reviews ALL

Great location. We didn’t move much out of the area. Staff are great, always friendly and caring. Only downside were the uncomfortable climate in the room, the loud aircon (which is why we turned it off in the night) and the very limited pillow selection. Staff helped us out by providing pillow covers so we used the couch pillows.

Dear Joyce John P., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. We do have a pillow menu I will look into how this can best be communicated with our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

nice room, good breakfast

Customer review rating 5.0/5

Francis N. Families - 20/01/2021 Confirmed reviews ALL

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Dear Tian-Tee n., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Brilliant Hotel

Customer review rating 5.0/5

Jarrod Solo - 20/01/2021 Confirmed reviews ALL

I always stay at the Melbourne Central when in Melbourne. It’s a great hotel, friendly staff and a great location.

Dear Jarrod W., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback thank you for taking the time to rate your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Great location, Excellent Hotel Facilities

Customer review rating 5.0/5

Stuart Business - 20/01/2021 Confirmed reviews ALL

First class service from the hotel team as always, great to be back again

Dear Stuart S., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

In The Heart of Melbourne

Customer review rating 5.0/5

Tasha Families - 20/01/2021 Confirmed reviews ALL

Lots of Covid health protocols in place on our recent visit to Novotel, which was great. The room was very clean and spacious with a fab view out over the city!

Dear Natasha M., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Weekend Away

Customer review rating 4.5/5

Maynjune Couples - 19/01/2021 Confirmed reviews ALL

Beautiful room well located hotel lovely staff a few hiccups but all rectified without issue

Dear Stephanie C., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. I really appreciate your feedback I know you were very forgiving during your stay! I will ensure Andy and Zoe are recognised for their efforts. Thank you again for sharing your experience, and we hope your next visit we can exceed your expectations. Sincerely, Ellen Collins Front Office Manager

Fit for purpose

Customer review rating 3.5/5

Don N. Couples - 19/01/2021 Confirmed reviews ALL

OK Room was good. Other facilities- poor with respect to open times - Bar etc. As Victorians you went overboard in your COVID-19 restrictions- totally out of sync with everyone else. I caught the ferry to Tasmania and there were less restrictions with 900 people co mingling!!! Very poor.

Dear Donald N., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. I am glad to hear you enjoyed your stay despite our restrictions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Friendly staff, new and spacious rooms!

Customer review rating 4.5/5

Grace Families - 19/01/2021 Confirmed reviews ALL

Thank you for looking after my mum and me on our little staycation. Thank you for your personal service in granting us a room with beautiful views of the city. We appreciated how clean and spacious our rooms were too. We would stay with Novotel MC again.

Dear Grace W., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Good Stay

Customer review rating 4.5/5

Eddie B. Couples - 18/01/2021 Confirmed reviews ALL

Stayed here many times, great hotel in good area with good staff. Normally as a Platinum member I receive some treats or wine in room yet the last two times I've stayed haven't received any.

Dear Eddie B., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. I am so sorry we missed your goodies this time, I will remind the team about ensuring our same day bookings don't miss out! To apologise I have credited 500 courtesy points to your account. Thanks again for keeping us honest you always provide such valuable feedback! Sincerely, Ellen Collins Front Office Manager

Well located

Customer review rating 4.5/5

Lorna Couples - 18/01/2021 Confirmed reviews ALL

concierge very friendly and helpful. Nice clean modern rooms

Dear Lorna G., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have also shared your feedback with the food and beverage team to address your concerns. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

City stay

Customer review rating 4.0/5

Jeanne B. Couples - 17/01/2021 Confirmed reviews ALL

Staff were very good and helpful on arrival and departure at reception. Breakfast for $35 was a very low standard and not worth $20 and was very little choice and hot foods were COLD.

Dear Jeanne B., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. Thank you for taking the time to review your experience, the Executive Chef has addressed your concerns and we have now adapted the breakfast offerings. We have gone with a plated option to eliminate feedback such as yours. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Excellent location, excellent hotel

Customer review rating 5.0/5

Leonie Families - 16/01/2021 Confirmed reviews ALL

Location was excellent, staff excellent, The food at Floyd’s was beautiful. I highly recommend it, cannot wait to come back to go to Pretty Boy.

Dear Leonie R., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our food and beverage team! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Great stay

Customer review rating 5.0/5

Sally Couples - 15/01/2021 Confirmed reviews ALL

Pleasant overnight stay in the heart of the city.

Dear Sally H., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and I hope your next time you can join us in Floyd's for your welcome drink! Sincerely, Ellen Collins Front Office Manger

The location was in a fairly decent spot, however the room we had was just far to small.

Customer review rating 3.0/5

Alexa Families - 14/01/2021 Confirmed reviews ALL

The staff were friendly, and location was good.

Dear Alexa V., Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We do have slightly larger rooms reserved for families however there were only two registered guests in your reservation, to ensure the larger rooms is allocated to your family next stay please ensure children in the guest section. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ellen Collins Front Office Manager

Well located

Customer review rating 3.5/5

Robyn Business - 14/01/2021 Confirmed reviews ALL

Enjoyed our stay was nice and clean and staff were helpful and friendly.one thing I would have preferred was more than 2 satchel of coffee provided and so as I could have fix myself coffee in my room instead of having to go purchase.

Dear Robyn A., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have also made a note on your profile for more coffee within the room next time. At the moment when a guest checks out we must isolate all the items which makes things tricky, if you ever want anything that is missing though we are happy to deliver it to your room upon request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Relaxed, clean and Pleasant

Customer review rating 4.5/5

Steve Business - 14/01/2021 Confirmed reviews ALL

Nice place to stay, good location and friendly staff

Dear Steve M., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Wonderful stay

Customer review rating 4.5/5

Claire Families - 14/01/2021 Confirmed reviews ALL

Beautiful quiet haven Lovely clean room and awesome shower

Dear Claire T., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Well located clean and modern and comfortable.

Customer review rating 5.0/5

Maxine Couples - 13/01/2021 Confirmed reviews ALL

The room was spotlessly clean, comfortable and spacious. Staff were very friendly and efficient whether it was reception, housekeeping or room service. I would definitely choose this hotel again.

Dear John W., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

Always a great stay at Novotel Central

Customer review rating 5.0/5

Linda D. Couples - 11/01/2021 Confirmed reviews ALL

I choose o visit and stay in Melbourne CBD on a regular basis and try many ACCOR hotels, however I always come back to Novotel Central. The staff are always friendly, very helpful and super polite. You can tell they take pride in their position. My stay is always peaceful and very quiet. I am ALWAYS appreciative if I am upgraded especially in light of the lockdown this year due to COVID and not being able to access the city as much as I would of liked. I would highly recommend both the IBIS and Novotel Central if visiting Melbourne. Thank you for another great stay!

Dear Linda D., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellen Collins Front Office Manager

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