Pullman Melbourne City Centre 5 stars

Customer review rating (ALL Rating) 4.2/5 3,533 reviews

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Description

Hotel extras

  • A perfect base in the heart of Melbourne city. Bourke Street Mall and Emporium are close by.

  • With the city's best food and fashion on our doorstep, explore Melbourne's many delights.

  • Home to Melbourne CBD's highest rooftop bar, Blossom with CBD views. Woodfire pizzas featured.

  • Elevate Club Lounge & Room 1954 on Level 15, offer guests & private events breathtaking views.

  • Fully equipped fitness center featuring infrared sauna, cardio equipment, weights and racks.

Our accommodation(s)

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Hotel location

Pullman Melbourne City Centre

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812876, 144.96526

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,533 reviews

TripAdvisor Rating  3.9/5  282 reviews

Customer review rating 4.5/5

Roma G. Friends - Confirmed reviews ALL

As above, great rooms, great facilities and I welcomed the fact that we could choose to not have the room fully serviced for the short stay (3 days) - no need!

Dear Roma G., Thank you for your wonderful feedback. We’re delighted you enjoyed the facilities, staff, and breakfast, and appreciated the option to skip room servicing for your short stay. We look forward to your next visit. Regards, Alex Mihardja Executive Assistant

Customer review rating 4.0/5

Douglas S. Couples - Confirmed reviews ALL

Everything was great except for the air conditioning. It was loud and not working properly. Being a tradesman I check the filters on the back of the unit and I don’t think they have been cleaned or had any maintenance in a very long time. I took a photo to show the reception desk, but when checking out I was not asked how my stay was. This made for a restless night with it being warm and the noise. I slightly adjusted the filter over so the unit could breath a little bit. I was in room 515. I would highly recommend that the units be cleaned a lot more regularly. If you would like to discuss further please don’t hesitate to contact me. Cheers Doug S.

Dear Douglas S., Thank you for your feedback. We’re glad you enjoyed our excellent location and nice rooms, and we truly appreciate your detailed comments regarding the air conditioning. I’ll ensure your observations are shared with our engineering team to address maintenance and improve the guest experience. Regards, Alex Mihardja Executive Assistant

Customer review rating 5.0/5

William A. C. Business - Confirmed reviews ALL

I had a great stay. No issues. I had a need to call the hotel on the phone number allocated for the hotel. It was disappointing that it just was never answered. +61….

Dear William A. C., Thank you for your kind feedback—we’re delighted to hear you had a great stay overall. We’re sorry to learn about the difficulty reaching us by phone and appreciate you bringing this to our attention, as it’s something we’ll be following up on. We hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Customer review rating 4.0/5

Connie R. Families - Confirmed reviews ALL

Well located and all needs met thank you

Dear Connie R., Thank you for your feedback. We’re glad our location and services met your needs and look forward to welcoming you back. Regards, Alex Mihardja Executive Assistant

Customer review rating 5.0/5

Andres G. Business - Confirmed reviews ALL

Clean and spacious rooms, friendly staff, excellent breakfast

Dear Andres G., Thank you for the wonderful feedback. We’re delighted you enjoyed our clean and spacious rooms, friendly team, and excellent breakfast. We look forward to welcoming you back again soon. Regards, Alex Mihardja Executive Assistant

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Other web-users rate our hotel

  • 1,664 reviews 9.4/10 Location
  • 1,921 reviews 7.6/10 Room
  • 1,852 reviews 6.9/10 Service
  • 23 reviews 5.3/10 WiFi
  • 613 reviews 7.2/10 Cleanliness
  • 579 reviews 6.6/10 Amenities
  • 505 reviews 7.2/10 Breakfast
  • 369 reviews 7/10 Bar

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