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Pullman Melbourne on Swanston Hotel 5 stars

TripAdvisor rating 4.0/5 29 reviews
Pullman Melbourne on Swanston
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+ 19 Services
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Room 1

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Children's age

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Hotel extras

  • The perfect destination for work and pleasure, in the heart of Melbourne city.

  • With the city's best food and fashion on our doorstep, exploring Melbourne's many delights.

  • 204 spacious guest rooms thoughtfully designed to reflect Melbourne's edgy creativity.

  • The Club Lounge and Private Dining Room 1954 located on Level 15, offering breathtaking views.

  • BoomRoom Boxing for a solo workout or group fitness, or simply do nothing at all.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Babysitting on request
Business services
  • 1 meeting room(s)

Hotel location

Pullman Melbourne on Swanston

195 Swanston Street
3000
melbourne
australia

Tel: +61396634711

Fax: (+61)3/96637447

Contact email

Check-in from 14h00

Check out up to 11h00

  • Skybus :   Southern Cross Station

  • ACLAND STREET :   TRAM 16 ACLAND STREET

  • MELBOURNE UNIVERSITY :   TRAM 3 MELBOURNE UNIVERSITY

  • TOORAK ROAD :   TRAM 8 TOORAK ROAD

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    TULLAMARINE At 25.01km / 15.54 miles

  • By boat

    SPIRIT OF TASMANIA At 4.51km / 2.8 miles

  • By boat

    YARRA FERRY TERMINAL At 1.61km / 1 miles

  • By helicopter

    MELBOURNE HELIPAD At 1.61km / 1 miles

  • By car

    HUME HIGHWAY At 8.05km / 5 miles

  • By car

    MONASH FREEWAY At 4.2km / 0.31 miles

  • By car

    WESTGATE FREEWAY At 6.44km / 4 miles

  • By train

    FLINDERS STREET At 0.5km / 0.31 miles

  • By train

    SPENCER STREET At 1.61km / 1 miles

GPS :-37.812876, 144.96526

Our accommodations

Our spacious guest rooms have been thoughtfully designed to reflect Melbourne's edgy creativity. All rooms are equipped with a personalised digital concierge service, convenient inclusions to help you feel at home, and beautiful Aspar Aurora Spa products for a touch of in-room pampering. Looking for some additional stress release? Head to our gym for a solo workout or group fitness, or simply do nothing at all and enjoy some much-needed downtime. Pullman Melbourne on Swanston, a truly Melbourne experience

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 36m²
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 40m²
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Classic Room 1 Queen bed

  • Max. number of persons: 2
  • Area: From 33m²
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Premium Deluxe Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 40m²
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Superior Room 2 Queen beds

  • Max. number of persons: 4
  • Area: From 36m²
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Superior Room, Lounge Access, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 36m²
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Premium Deluxe Room, Lounge Access, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 40m²
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Premium Executive Room Lounge Access 1 King Bed

  • Max. number of persons: 2
  • Area: From 48m²
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Superior Room, Lounge Access, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 36m²
  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

EVA'S RESTAURANT & BAR

Type of cuisine: Gourmet

Hidden away from the streets of Melbourne, Eva's embodies the enigmatic character of the leading lady Eva Erdi. Known for her welcoming nature, elegant flair and appreciation of a good Martini.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 26 people

Find out more

Our guest reviews for
Pullman Melbourne on Swanston

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

8,689 reviews

tripadvisor

TripAdvisor Rating 4.0/5

29 reviews

Suite Sensational

Customer review rating 4.2/5

Belinda Couples - 04/12/2019 Confirmed reviews ALL

Our room was very spacious and beautifully renovated with all the mod cons, even a GDH straightener. Staff were very friendly and accommodating. Great location and quiet room on level 13 plus the Club Lounge was wonderful for breakfast and pre dinner drinks and canapes.

Comfortable friendly staff.

Customer review rating 4.2/5

Jan P. Couples - 04/12/2019 Confirmed reviews ALL

Enjoyed staying very convenient location within the CBD.

Wonderful

Customer review rating 4.2/5

Dean B. Families - 03/12/2019 Confirmed reviews ALL

We had a small wedding party and they made us feel very welcomed and our guests loved there rooms

Beautiful accommodation

Customer review rating 4.2/5

Nancy P. Couples - 03/12/2019 Confirmed reviews ALL

All requests met, staff all amazing in every department

Ms

Customer review rating 4.2/5

Lidia P. Business - 03/12/2019 Confirmed reviews ALL

Very pleasant stay. Very nice room, facilities. The service was excellent as well.

Very welcoming and great service

Customer review rating 4.2/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Little hard to find the valet at the start but post that out experience was great. Welcomed and greeted. Mira apologized for the wait but it was only 5 mins. She didn’t need to but it was nice that she did. Great customer service and offered any assistance. The sms message when we got to our room was a nice touch. Made us feel valid. Room was clean. Fresh and very modern. Very clean. Ammenities were all great. Location was great. Awesome place to stay and celebrate our 10 year wedding anniversary. Will definitely be returning when staying in Melbourne for work or personal. Kind regards. Gareth and Kylie W..

Location Location Location

Customer review rating 4.2/5

Julia J. Friends - 03/12/2019 Confirmed reviews ALL

Love the room updates. Was not offered a drink voucher on checking in. Was staying in a two-bed room with a girlfriend who did check in first. Had two very long trips in the elevators ie floor 7 to ground via floor 15, as initiallly I was not tracking the progress of all three lifts. It did mean that I missed a booked Uber ride on the Sunday morning where I was planning to accompany my friend to her seminar which was out in the outer suburbs.

Great

Customer review rating 4.2/5

Dane H. Couples - 03/12/2019 Confirmed reviews ALL

Perfect location, wonderful room, very happy.

A great stay

Customer review rating 4.2/5

Mr. B. L. Couples - 03/12/2019 Confirmed reviews ALL

Staff were very welcoming and the small gift for our anniversary was amazing! Only negative feedback was faucet in 1207 was loose and damp smell in shower wasn’t great. Otherwise, the rest was fantastic! Worth staying there again.

It was wonderful

Customer review rating 4.2/5

Anonymous Friends - 03/12/2019 Confirmed reviews ALL

My friend and I were treated with absolute courtesy by all staff. Greeted at the reception and all very helpful, treated with wonderful humour and customer service in the bar and restaurant area and at the end of our stay the porter was so helpful stowing our luggage for the day, retrieving it for us when we needed to access our luggage during the day. Every encounter with staff was done with such good grace. We were very warmed by this. And the new hotel is lovely.

We thoroughly enjoyed the hotel

Customer review rating 4.2/5

Michele H. Friends - 03/12/2019 Confirmed reviews ALL

Beds and pillows were magnificent.

Comfortable

Customer review rating 4.2/5

Peter Business - 03/12/2019 Confirmed reviews ALL

Unfortunately to brief! Check in experience has been great so far and the accommodation is very comfortable.

Friendly and caring staff in a safe and clean hotel.

Customer review rating 4.2/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Loved it. Staff were nice. Room was clean and beautiful. Really happy.

Customer review rating 4.2/5

Hardie M. Business - 03/12/2019 Confirmed reviews ALL

Pleasant

Not a Pullman standard

Customer review rating 4.2/5

Peter C. Couples - 03/12/2019 Confirmed reviews ALL

I found the hotel and facilities more like a Mercure than Pullman. Pullman Bunker Bay, Sydney, and others; Melbourne Swanston St is not in the same league. I expected better.

Clean and conveniently located

Customer review rating 4.2/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Great location. Staff were friendly and helpful

Dear Thomas, Thank you for staying with us recently and for your time in providing a review. Appreciate your kind words on the friendly and helpful service provided by our team. We look forward to see you again on your next visit to Melbourne. Sincerely, Alex Mihardja Operational Project Manager

Exceeded my expectations!

Customer review rating 4.2/5

Jessica Business - 02/12/2019 Confirmed reviews ALL

The check in was courteous and the expected level of a Pullman hotel, the room size, layout and amenities inclusive of technology exceeded my expectations. I would happily return.

Dear Jessica, Thank you very much for sharing your most most positive experience with us. It's greatly appreciated by us all. Couldn't be happier to read that your experience exceeded your expectations. We look forward to your next visit. Sincerely, Alex Mihardja Operational Project Manager

Great stay!

Customer review rating 4.2/5

Kathy Families - 02/12/2019 Confirmed reviews ALL

Loved the Pullman .. Comfy bed, breakfast great quality, service attentive. Chris the concierge manager went above and beyond for our celebrations and thank you for making our stay amazing :)

Fabulous

Customer review rating 4.2/5

Belinda Couples - 02/12/2019 Confirmed reviews ALL

Our room was very comfortable and clean. Staff very friendly and happy to help us with any questions. The bar and restaurant was lovely & we enjoyed our drinks at happy hour! We will most definitely stay here again in the future.

Dear Belinda, Thank you very much for your time in providing your recent experience. We are most appreciative of your kind words and we hope to see you again for another fabulous stay. Sincerely, Alex Mihardja Operational Project Manager

Very clean room along with friendly, helpful and hospitable staff.

Customer review rating 4.2/5

Ramli S. Couples - 02/12/2019 Confirmed reviews ALL

Albeit a very unattractive and difficult entrance as we came out of the taxi, the warm and cheerful welcome we received at the concierge and the reception desk, changed our impression of the hotel. As we were ushered to our room, the accompanying staff gave us a good rundown of the hotel facilities and the surrounding commercial shopping area. We were impressed and we had a very enjoyable and comfortable two night stay. Nothing was found wanting and thank you.

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