Pullman Melbourne City Centre 5 stars

Customer review rating (ALL Rating) 4.3/5 3,715 reviews

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Description

Hotel extras

  • The perfect destination for work and pleasure, in the heart of Melbourne city.

  • With the city's best food and fashion on our doorstep, exploring Melbourne's many delights.

  • Home to Melbourne CBD's highest rooftop bar, Blossom.

  • Elevate Club Lounge & Room 1954 on Level 15, offer guests & private events breathtaking views.

  • Fully equipped, state-of-the-art-gym

Our accommodation(s)

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Room 1

Hotel location

Pullman Melbourne City Centre

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812876, 144.96526

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,715 reviews

TripAdvisor Rating  3.9/5  256 reviews

Perfect central location

Customer review rating 4.0/5

Tracey M. Friends - Confirmed reviews ALL

Dear Tracey M., Thank you for your great feedback. We\'re glad you enjoyed the central location and hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Great location and comfortable rooms

TripAdvisor rating 5.0/5

Brian C TripAdvisor review

Dear Vacation30451667246, Thank you for the wonderful feedback and recommendation. We're delighted you enjoyed the location, service, and Blossom rooftop—hope to welcome you back soon. Regards, Alex Mihardja Executive Assistant

Good Stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Gajalakshmi D., Warm greetings from Pullman and Mercure Melbourne. Thank you so much for your kind words and for taking the time to share your experience with us. We are absolutely thrilled to hear that you enjoyed your stay and that our team was able to make it a memorable one. Your feedback truly means a lot to us, and it is what keeps us motivated to deliver the best service possible. We are so glad that you appreciated our hotel and the services we offered, and we look forward to welcoming you back again soon. Please do not hesitate to reach out if there is anything we can do to make your next visit even more special. Warm regards, David Sim Complex Front Office Manager Pullman and Mercure Melbourne

Easter Break

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Dear James P., Warm greetings from Pullman and Mercure Melbourne. Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experience with us did not meet your expectations. At Pullman Melbourne, we strive to provide all our guests with a comfortable and enjoyable stay, and it is clear we fell short in this occasion. Please accept our sincerest apologies for the inconvenience you encountered. Your comments have been shared with our team to ensure that appropriate steps are taken to address and resolve these issues. We would greatly appreciate the opportunity to welcome you back at our hotel. If your travels bring you back to the area, please feel free to reach out to our Assistant Managers directly at convenience, and we would be happy to personally assist with your reservation and ensure a much better experience. Thank you again for your valuable feedback. Warm regards, David Sim Complex Front Office Manager Pullman and Mercure Melbourne

Customer review rating 3.5/5

Ricky B. Couples - Confirmed reviews ALL

Dear Ricky B., Warm greetings from Pullman and Mercure Melbourne. Thank you for taking the time to share your feedback. We truly appreciate you choosing to stay with us and for offering your honest impressions. While we are glad to hear that there were aspects of your stay you enjoyed, we also understand there were areas that could have been better. Your insights are incredibly valuable to us, as they help us identify where we can make improvements to provide a more comfortable and enjoyable experience for all our guests. If there\'s anything more, you would like to share about your visit, please don’t hesitate to reach out. We hope to have the opportunity to welcome you back in the future and offer you an even more positive stay. Warm regards, David Sim Complex Front Office Manager Pullman and Mercure Melbourne

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Other web-users rate our hotel

  • 1,663 reviews 9.4/10 Location
  • 1,995 reviews 7.6/10 Room
  • 1,936 reviews 7.1/10 Service
  • 26 reviews 4.9/10 WiFi
  • 642 reviews 7.3/10 Cleanliness
  • 631 reviews 6.6/10 Amenities
  • 499 reviews 7.5/10 Breakfast
  • 369 reviews 7.3/10 Bar

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