Pullman Melbourne City Centre 5 stars

Customer review rating (ALL Rating) 4.2/5 3,547 reviews

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Description

Hotel extras

  • A perfect base in the heart of Melbourne city. Bourke Street Mall and Emporium are close by.

  • With the city's best food and fashion on our doorstep, explore Melbourne's many delights.

  • Home to Melbourne CBD's highest rooftop bar, Blossom with CBD views. Woodfire pizzas featured.

  • Elevate Club Lounge & Room 1954 on Level 15, offer guests & private events breathtaking views.

  • Fully equipped fitness center featuring infrared sauna, cardio equipment, weights and racks.

Our accommodation(s)

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Hotel location

Pullman Melbourne City Centre

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812876, 144.96526

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,547 reviews

TripAdvisor Rating  3.9/5  278 reviews

Customer review rating 2.0/5

Ercan M. A. Business - Confirmed reviews ALL

There were many pillows in the room, but they were all the same size and type. I requested a softer, thinner pillow, but it took the hotel two days to provide one. I stayed for four nights and indicated that the room did not need cleaning for the first two days, but it was left uncleaned for my entire stay.

Customer review rating 3.5/5

Jeremy C. Business - Confirmed reviews ALL

Stayed here many times but for some reason this time was chaotic.

Dear Jeremy C., We’re very sorry to hear about your experience. Thank you for your feedback—we’ll address this with our team to ensure better service in the future. Regards, Alex Mihardja Executive Assistant

Customer review rating 3.0/5

Madeleine D. Solo - Confirmed reviews ALL

Fell over trying to check in!!

Dear Madeleine D., We’re very sorry to hear about your experience and hope you’re okay. Thank you for letting us know—we’ll review our check-in area to ensure it’s safe for all guests. Regards, Alex Mihardja Executive Assistant

Customer review rating 3.5/5

Kylie D. Families - Confirmed reviews ALL

A very comfortable hotel right in the heart of Swanston and Little Bourke made our combined meant our combined family and work trip was perfectly located. Easy access to everything in Melbourne.

Customer review rating 4.5/5

Jessica C. Solo - Confirmed reviews ALL

Lovely stay, friendly staff, fantastic location. Great club lounge experience. Only negatives were the noise from the street (but unsure how this can be helped) and the lack of options for late-night room service dining. One thing to note was the digital check in did not appeal at all after I noticed all of the personal details of the person in front of me being very visible and in large font as I waited behind them. I opted to go to the reception desk. Simply screening this off a little or having it face a wall will allow for more privacy.

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Other web-users rate our hotel

  • 1,700 reviews 9.4/10 Location
  • 1,954 reviews 7.6/10 Room
  • 1,895 reviews 7/10 Service
  • 24 reviews 3.2/10 WiFi
  • 623 reviews 7.2/10 Cleanliness
  • 603 reviews 6.9/10 Amenities
  • 509 reviews 7.6/10 Breakfast
  • 372 reviews 7.4/10 Bar

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