Novotel Melbourne on Collins

Novotel Melbourne on Collins 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,343 reviews

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Hotel extras

  • Located in the Heart of Melbourne, the perfect destination for work and pleasure.

  • Hotel located above fashionable St Collins Lane Shopping Mall and 1 min walk to Bourke St Mall

  • ALLSAFE Certified Hotel

  • Newly refurbished Fitness Centre with heated pool and spa

  • Free WiFi for all guests , generous work space, iPad® dock, LCD TV

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Melbourne on Collins

270 Collins Street
3000 MELBOURNE
Australia

GPS:-37.815963, 144.964961

Telephone +61 3 9667 5800

Fax +61 3 9667 5805

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Near the property
  • Car park

LANE RESTAURANT

Lane Restaurant is located on Level 3 and overlooks iconic Collins Street. This modern style restaurant features extensive breakfast buffet, café lunch and a la carte dinner menu, designed to reflect Melbourne's vibrant food culture.

Our accommodation(s)

Whether travelling on business or visiting in leisure, guest rooms at Novotel Melbourne on Collins provide everything needed for a restful night's sleep. Offering striking city views, guest rooms at this stylish Melbourne hotel are beautifully appointed a nd tastefully decorated. Guests can choose from a variety of accommodation styles, with Standard, Executive, Suite and Family options available. Each room features a work desk, an LCD TV, cable and WiFi internet access, a minibar and a modern ensuite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,343 reviews

TripAdvisor Rating  4.0/5  5,182 reviews

Great location

Customer review rating 4.0/5

Abraham Couples - Confirmed reviews ALL

Overall very good. Mixup with breakfast No late checkout except if we paid😳

Dear Abraham E., We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Maynard General Manager

Customer review rating 4.0/5

Andrew D. Families - Confirmed reviews ALL

The good: Rooms were nice. Service was pleasant. Concierge was fantastic. The bad: Spa didn’t work Not enough towels at pool Electric shock from shaver PowerPoint. This was reported however I would like confirmation that the outlet has been replaced please.

Perfect location, central to everywhere.

Customer review rating 5.0/5

Shirley Couples - Confirmed reviews ALL

Staff have been very good as usual, nothing too much trouble. We stay at least twice a year and cannot think of anywhere else we would rather stay. Thank you.

Dear Shirley C., We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Maynard General Manager

Great stay

Customer review rating 5.0/5

Fred S. Families - Confirmed reviews ALL

Great people, loved the food there throughout the day and night. Very friendly and approachable.

Dear Fred, We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Maynard General Manager

Great location

Customer review rating 4.0/5

Brooklyn Friends - Confirmed reviews ALL

Novotel on collins street Melbourne is extremely well located. It was a short walk to anywhere we might need to go, whether it be for food, shopping or to catch a tram

Dear Brooklyn P., We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Maynard General Manager

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Other web-users rate our hotel

  • 685 reviews 9.1/10 Location
  • 891 reviews 6.2/10 Room
  • 852 reviews 7.4/10 Service
  • 14 reviews 3.3/10 WiFi
  • 301 reviews 7/10 Cleanliness
  • 213 reviews 8.5/10 Breakfast

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