Mantra on Little Bourke Melbourne 4 stars

Customer review rating (ALL Rating) 4.5/5 1,241 reviews

Mantra on Little Bourke Melbourne - Image 1
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Mantra on Little Bourke Melbourne - Image 4
471 Little Bourke Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Self contained rooms feauturing generous room dimensions

  • Proximity to Crown Casino & Melbourne Convention Centre

  • In-room entertainment includes a large flat screen LCD TV with Chromecast

  • Alibi Kitchen & Bar on-site.

  • On-site Gym and Sauna

Our accommodation(s)

Hotel location

Mantra on Little Bourke Melbourne

471 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.814487, 144.959042

Telephone
Fax +61 3 9642 3822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

ALIBI KITCHEN AND BAR

Alibi Urban Gastropub situated in the heart of Melbourne's legal district, combines quality craft brews and wines within our upmarket stylish pub setting, serving restaurant quality food through breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,241 reviews

TripAdvisor Rating  4.3/5  3,064 reviews

Certificate of excellence 2025

Customer review rating 2.5/5

Yao C. C. Solo - Confirmed reviews ALL

I just felt that one of your reception staff Ms. Rohas, seem to be unhappy all the time no matter it was during the check-in, or just asking to borrow umbrella, her unhappy face is not welcoming at all. And it's sad because that's all I can remember about this experience. On the other hand, I asked for towels on my third day and I put the do not disturb on my door. Once back, I found the towels to be sitting on the floor outside the door. It was quite shocking as there's no bags or baskets to put the towels and just put on the dirty ground. Maybe its something you can improve in the future. Thank you.

Dear Yao C. C., Thank you for sharing your feedback regarding your recent stay at Mantra on Little Bourke Melbourne. It is disheartening to learn that your experience was marred by the demeanor of our reception staff and the manner in which towels were delivered to your room. We strive to maintain a welcoming atmosphere, and I appreciate your observations about the front desk staff. Your comments will be shared with the team to ensure that we foster a more positive environment for our guests. Regarding the delivery of towels, we acknowledge that placing items on the floor is not in line with our standards for cleanliness and presentation. While we have policies in place to respect guest privacy, we also understand the importance of maintaining hygiene during service. Your feedback will assist us in reviewing our procedures to enhance our guests' experiences in the future. We value your insights and hope you will consider staying with us again. Best regards, Mantra on Little Bourke Melbourne

Customer review rating 4.5/5

Sally W. Business - Confirmed reviews ALL

Short stay for business however I would absolutely return with the family, really wonderful 2 bedroom apartment style, very clean and well appointed, ideal for holiday visits to Melbourne.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anthony

Customer review rating 4.5/5

Bruce M. Business - Confirmed reviews ALL

Large comfortable rooms. Only negative is the size of the shower. Anyone with a larger build would find it almost impossible to get in and out of.

Dear Bruce, Thank you for sharing your feedback about your recent stay at Mantra on Little Bourke. We're delighted to hear you had an enjoyable experience with your room. We also appreciate you bringing the shower size to our attention. Your comments have been shared with our team as we continue to look for ways to improve our guest experience. We hope to have the opportunity to welcome you back and provide an even better stay. Warm Regards, Blessy

Customer review rating 0.5/5

Joel G. C. Business - Confirmed reviews ALL

I have been calling 10 times because I never received my invoice. I’m not sure how else to get a hold of the hotel other than this survey. Please help.

Dear Mr. C., Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you experienced while trying to reach us. We understand how frustrating it must have been to make multiple calls without receiving your invoice. We have now sent your invoice in a separate email. If for any reason you do not receive it, please let us know and we will resend it immediately. We truly appreciate your patience, and we are sorry for the trouble you encountered. If there is anything else you would like to discuss regarding your stay, please feel free to email us at li… We hope to restore your confidence in us and look forward to welcoming you back under better circumstances. Warm regards, Blessy

Customer review rating 3.0/5

Marius C. Families - Confirmed reviews ALL

Good location (not amazing, as it's a good walk till trams, but still), but the overall quality is not 4*. Breakfast has no veggies, no cheese, and some very questionable coffee. If you want better coffee, you need to order it for extra. The cleaning personnel don't really do a very good job - they've thrown pillows and the pijama on the floor (!!) even if we tried to leave everything very straightforward and easy for them. We just found them there when we came back to the hotel in the evening. The shower box was seriously leaking, so we had to be very careful when walking on the wet tiles. The room was big, there was a lot of space.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra on Little Bourke Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony Leung

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Other web-users rate our hotel

  • 625 reviews 9.4/10 Location
  • 909 reviews 8.4/10 Room
  • 681 reviews 8.9/10 Service
  • 10 reviews 5.6/10 WiFi
  • 533 reviews 8.9/10 Comfort
  • 291 reviews 7.5/10 Cleanliness
  • 138 reviews 7/10 Breakfast
  • 92 reviews 4.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.