Mantra on Little Bourke Melbourne

A nice environment to walk into from the street. The receptionist was efficient and welcoming. As part of my Gold status, I was upgraded and able to check in early, resulting in a more relaxed start to the activities I had planned in the city for the day, as well as the chance to have a break in the hotel between the morning and afternoon activities. The house keepers who were working on my floor were helpful. The room layout worked well and the kitchenette was clean and well equipped. I couldn't see a suitable place to hang a damp tea towel. There may well have been one but, if not, management may like to consider provision for this, perhaps on the end of the kitchenette bench. A great stay ... and I'd like to stay at this accommodation again.

Just so lovely. Spa bath amazing. Staff lovely.

We had a wonderful night at the Mantra on Little Bourke, the room upgrade was amazing, thank you. Spacious apartment, very comfortable bed, very clean, friendly helpful staff. Short walk to great restaurants and shops. Would definitely stay again.

Ref: Accor ALL Member Services Query 200455 On 29 April 2021 I prepaid $76 for one night (4 July - 5 July 2021) with Mantra on Little Bourke. On 2 July 2021 I called Mantra on Little Bourke to confirm my early check in time at 12:00pm, which was agreed. On 4 July 2021 I went to Mantra on Little Bourke to checkin at around 11:45am, the front desk staff told me my booking was out of the system and I was kicked out by Mantra on Little Bourke. Then I called Mantra on +6… and was informed to contact Mantra on Little Bourke again. Then I called Mantra on Little Bourke and they agreed my booking was back into their system. However around 12:09pm I got my booking "Cancellation of your reservation: Mantra on Little Bourke Melbourne No. KHZHBCZD" email message from the hotel, I immediately called Mantra on Little Bourke and informed them of this cancellation without my consent. But they told me on the phone my booking was back in their system. Around 5:25pm I went to Mantra on Little Bourke to checkin again, the front desk staff asked me to provide my MasterCard then he charged me $176. When I checked out on 5 July they issued me the invoice which charged total $76.84 including CreditCard Surcharge $0.84. I was not happy with that kind of treatment from Mantra on Little Bourke. I want my extra $76.84 money back.

I was greeted by very helpful and friendly staff. The room had everything you would want for a . It was clean well appointed. I was impressed by the room size. Overall a great place to stay and a very central city location.

Friendly staff. The room was better than I expected, it was large, good size bathroom and bath, I liked the overall look of the room, bed was comfortable, the mini kitchen had everything you needed. The only downfall was the tv, the tv is out dated, you only had basic channels and a couple of sports foxel, there was no option to buy movies, they are not smart TVs so I couldn’t stream any movies, I asked the staff for a chrome cast so I stream from my phone on the first day the staff had no idea what I meant on my second day I asked another staff member who sort one out for me, it was the wrong one, it was for a laptop but he put in the effort to try and help me so I was happy with that. My relaxing few days away wasn’t as relaxing as I’d hoped because the tv situation was very frustrating and I end up having to watch movies on my phone, which wasn’t ideal. I’d stay there again though and bring my own chrome cast

Apartment has been large, clean and with 8 windows it has a really nice outlook over the law courts.

We had a very pleasant stay. The apartment was spacious and scrupulously clean. The welcome gifts were generous and much appreciated. The Mantra on Little Bourke is always my first choice when booking a Melbourne hotel. The staff are always so welcoming and efficient.

This place was on the money. Great staff, hence great service, location couldn’t be better. Room size was more than ample and cleanliness was on point. Can’t rate this Mantra Hotel high enough. Loved it. We’ve found our new place to stay whenever in Melbourne. Thank you Mantra on Little Bourke.

Our trip was complicated by Virgin Airline global system shut down caused our flight to be cancelled. We contacted Mantra, they were flexible and proactive, assisted us to cancel our first night of the room without a fuss. When we experienced issue with kitchen equipment, they were also proactive in providing another room for us to move to and staff was helpful.

All services are satisfied me

I was pleasantly surprised with this hotel. It was nice and tidy and my room was really big. And considering we are in the city, it was a really quiet room. Quite happy to stay again.

Great, other than the issue with no on-site parking which is a shame. Not great for stays with a younger child/ren to try and get from the car park and back with bags etc as well. Parking should be charged at a cheaper rate to the guests than $39 a night, given it’s not onsite. Other than that room and service was great. Excellent location within the city too.

Check in staff member was very helpful. Room was spacious and well presented. Location is excellent. Unfortunately restaurant and bar were not open due to COVID so couldn't use any of my ACCOR ALL benefits.

The hotel is conveniently located for shopping and trams. We stayed in a Queen studio room (two queen beds, a spacious lounge, kitchen facilities and bathroom with walk in shower. The staff in the bar and restaurant area provided exceptional service. Thanks Catherine, Nhi and Bree! They were all friendly, personable and looked after us very well. Food was deliciouis - bar menu if you just wanted a "little something" and a dinner and lunch menu that was well priced and offered a lot of variety. The hotel is spotlessly clean, lots of interesting art work in public area and rooms. The casual area of the restaurant has beautiful leather chesterfields, where you can enjoy a drink and watch the huge TV screen (great during the tennis). The hotel exceeded our expectations and we will certainly stay again.