Mantra on Little Bourke Melbourne 4 stars

Customer review rating (ALL Rating) 4.5/5 1,204 reviews

Mantra on Little Bourke Melbourne - Image 1
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471 Little Bourke Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Self contained rooms feauturing generous room dimensions

  • Proximity to Crown Casino & Melbourne Convention Centre

  • In-room entertainment includes a large flat screen LCD TV with Chromecast

  • Alibi Kitchen & Bar on-site.

  • On-site Gym and Sauna

Our accommodation(s)

Hotel location

Mantra on Little Bourke Melbourne

471 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.814487, 144.959042

Telephone
Fax +61 3 9642 3822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

ALIBI KITCHEN AND BAR

Alibi Urban Gastropub situated in the heart of Melbourne's legal district, combines quality craft brews and wines within our upmarket stylish pub setting, serving restaurant quality food through breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,204 reviews

TripAdvisor Rating  4.3/5  3,064 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Feng Q. Business - Confirmed reviews ALL

The overall experience was more or less okay. The staff were friendly, and the location is fantastic for exploring the CBD. My main point of dissatisfaction was the curtain situation. In the mornings, a significant amount of light came through the edges of the curtains. This issue made it very hard to sleep past sunrise, and the room was bright well before I wanted to wake up. Addressing this with better-fitting or true blackout curtains would greatly enhance the guest experience.

Dear Feng Q., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our friendly staff and fantastic location, which are indeed highlights of our hotel. We sincerely apologize for the inconvenience caused by the curtains in your room. Your comments regarding the light infiltration have been noted, and we will certainly take them into consideration as we strive to enhance the comfort of our accommodations. Thank you once again for your valuable insights. We hope to welcome you back in the future for an improved experience. Best regards, Anthony Leung

Customer review rating 3.5/5

Tania H. Business - Confirmed reviews ALL

We have stayed at this hotel numerous times, location is good and rooms are well equipped. On our last stay as silver member we had a welcome card and a small gift in the room but was addressed to someone else! this time we are now gold members and there was no welcome card or gift/minibar, no upgrade offered, no recognition at all which was highly dissapopinting

Dear Guest, Thank you for your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciate our location and the amenities in your room. However, we regret that your experience as a gold member did not meet your expectations. While we strive to acknowledge our returning guests, including our valued loyalty members, it appears that there was a lapse in recognition during your stay. Your comments are important to us and will be taken into consideration for future improvements. We hope to provide you with a more satisfactory experience on your next visit. Best Regards, Anthony Leung

Customer review rating 4.0/5

Doneska J. V. C. Business - Confirmed reviews ALL

The hotel was ideally located for my office and also places to go out to eat. Bit of a shame room service/the hotel restaurant was an option (on a Monday night) but plenty of places around to eat at. The room was spacious and the bed very comfortable. I wasn't very happy though that my credit card was charged for the room without me being told. The payment from my firm hadn't come through but this should have been flagged when I checked in. The refund was at least very quick.

Dear Guest Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our hotel's location and found your room comfortable. However, we regret any confusion caused by the billing process, as we strive to communicate all charges clearly during check-in. We are also pleased that the refund process met your expectations. Your insights are valuable as we aim to enhance our guests' experiences. Thank you once again for your review. Best regards, Anthony Leung

Customer review rating 4.5/5

Amith U. Business - Confirmed reviews ALL

The room was really neat with good features

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anthony Leung

Customer review rating 4.5/5

Teneille M. Business - Confirmed reviews ALL

Overall the stay was great. Room excellent, loved the TV and chrome cast. One thing I would like to flag is while I was being checked in by a very nice and kind gentleman (young asian man maybe Japanese?) the other man at reception (Caucasian/loud voice) interrupted him while checking me in to berate him about staples in a document. I found it incredible rude to interrupt checking me in to be rude to another staff member in front of me.

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed your room and the amenities provided. However, we sincerely apologize for the disruption you experienced during your check-in process. Our team is trained to maintain a professional environment, and it is regrettable that this was not upheld during your visit. We value your comments and will ensure that our service standards are reinforced among our staff. Thank you once again for your feedback, and we hope to welcome you back to Mantra on Little Bourke Melbourne in the future. Best regards, Anthony Leung

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Other web-users rate our hotel

  • 618 reviews 9.4/10 Location
  • 899 reviews 8.3/10 Room
  • 660 reviews 8.7/10 Service
  • 10 reviews 5.6/10 WiFi
  • 531 reviews 8.7/10 Comfort
  • 287 reviews 7.4/10 Cleanliness
  • 138 reviews 7/10 Breakfast
  • 89 reviews 4.5/10 Food

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